Reviews of ICU Investigations, Inc. (Private Detective)

Jennie Dixon

I am so pleased with everything pertaining to this company.... They are first on every aspect... on a scale of 1 to 10 they surpass my hopes if finding my daughter's long lost father.... I highly recommend this company for their professional and personal determination for lives to be changed...

Jeff Kendall

I strongly recommend ICU Investigations. From start to finish, their staff and investigators were professional and profoundly discreet. They were very transparent in their work and explained how infidelity investigations take place from start to finish. The staff was exceptionally thorough in their planning and worked with me to coordinate their investigations. They completed their assignment (successfully!) without anyone knowing they were ever around.

Mark Ludwick

ICU provides professional, efficient claims services. I have used them reliably for many years and can always count of them to communicate well and put in the extra effort to achieve results.

Darcy O'Gerran

I can’t thank Dean enough for the work he did. He and his team were very professional from the first phone call for information until the end of my case. I was frequently updated with my cases’ status and knew how the investigation was progressing at every stage. Although I didn’t learn what I’d hoped, Dean uncovered the truth of the matter. I can highly recommend ICU Investigations.

Edwin Pease

They were very professional and prompt to service my issues during my time in need. They treated me as if I were they're only customer which made me feel like I wasn't just another case to them. The job was done fast and the results were more then I expected and assumed all along. They brought me closure and I thank ICU for that. Dean Smith and his company I would use again and never use anyone else. I would highly recommend ICU Investigations because you know you are getting the best results possible. Again Thank you Dean for the service and now the business relationship we have whenever we or anyone we know needs anything. Edwin Pease

sue cohen

this agency has done more for me than anyone else--very compassionate involving a family situation

Jeremy von Mehren-Gardner

Dean is an expert. Very professional service. He told me what expect up front. No hidden fees or price gouging b.s.. He found what I was looking for. I can and do highly recommend using their services. You will not be disappointed .

Sharon Pease

Right place to go " GET THE TRUTH " Well organized. 10 +++

Cathy Nailon

I used ICU for a domestic case..and ICU caught him in less then 3 hours...I meet with Mr. Smith at first what a gentleman. He listen and cared..I thank ICU so very much. Mary

Ashley Fagan

If I could give ten stars, I would. Incredibly professional staff. If I had to describe ICU investigations I'd say "best of the best". Thanks for being AMAZING at what you do !

Eric Mentzer

suspending review per owner request

Nolan Jones

I employed ICU to search for my missing brother whom we hadn't heard from in forty-nine years. We thought that he had passed and we simply wanted closure. Previously we had done extensive searches on the internet using free and paid services without a positive result. The search was made difficult because my brother used four different common names and apparently two different social security numbers. Within a week ICU found my brother alive in Chicago! However we still did not have a permanent address or telephone number. Our initial attempts to contact him were unsuccessful. But the investigators at ICU did not give up. They managed to determine that he would be at a specific location at a specific time and informed me of the same. Two days later I found myself on a flight to Chicago. After overnighting at a local hotel I staked out the location where ICU stated my brother would arrive to attend to local municipal business. The time arrived and passed with no luck. I was just about to give up when I recognized my seventy-four year old brother limping up the steps. I approached him and attempted to communicate. After several attempts the stunning realization came to him that I was actually his brother whom he had not seen in so many years. Our time together was not long, however I shared the intimate information and photos of our parents, my children, our relatives, etc. We vowed to keep in contact. What a miraculous reunion. THANK YOU ICU. Signed, N.E. Jones