Reviews of Commissionaires - Victoria, the Islands and Yukon (Private Detective)

Rosa Leigh Designs

Lots of older retired gentlemen looking to date young women - not just in Vic, but province wide.

Kyle Pinner

Generic service company

Adam Langiewicz

Quick, friendly, and efficient service. Thanks.

SHUANG LIU

What an amazing experience!! The man at the reception and Don are super super nice and so willing to help!! It’s one of the few places I felt so warm and welcomed in Canada!! They will treat you like you are an VIP! Thank you for taking your time to help me!!

Jay Cummins

Was not expecting such a great level of service. Was very pleased. Staff are really friendly, helpful and professional. Great job! (Getting criminal record check and fingerprints for a work permit abroad).

Essa Rachel

Great services and staff. I didn't have an appointment, yet was in and out in 20 min. The parking lot is a but cramped, though.

John Gannon

Without a doubt the most storied, professional and community-focused security company on Vancouver Island.,

Nabil Bennett

10/10– I love this place!

Nathan Xal Rice

Fast and friendly service.

Jon Clark

Nice tidy waiting room and courteous staff. However, the person who took my fingerprints incorrectly recorded the Document Control Number on my applicant request form. Kind of a headache since I had to fix the issue with my HR dept.

Michael Henry Ponic

Nice staff and great work

Lucky Sandhu

Friendly and polite staff. Service was great and quick.

Niko Kruzel

Polite people and quick service

Siju D

been here for the Canadian police certificate. Very nice place to be and extreamly friendly, nice, polite service. Great service.

THE CABBIE IN THE #YYJ (MAKE IT VIRAL)

Nice people in the office when I went to get the criminal record check done.

Leslie Do

Nice and clean. Somehow reception couldn’t find my name ????

William McClary

Highly professional staff who were very helpful and prompt.

Hamid Reza R

Fast, professional, friendly

John Glavind

Not very helpful personnel and difficult to find entrance.

Leonard Trout

The person who did my forms and prints was so sweet and she was quite sociable and also so very thorough with her attention to details, making sure there were no mistakes.

Deepak Sharma

The entrance is from back side of parking lot , they are following are covid measure, really nice and helpful staff.

May Cristine Flores

Very helpful and professional staff.????????

Txomin Hermosilla

Friendly, knowledgeable and efficient staff.

Jason

If you need to get your fingerprints done. This is the place to do it. They made it painless and quick.

Gypsy Rain

I want to describe the excellent experience I received from Commissionaires Victoria. When I walked in I was greeted quickly and directed to where I needed to go without delay. Everyone seemed very friendly and happy to help. A special thanks to Neil Mckinnon who did my fingerprints for my immigration papers. He helped me feel at ease, welcome and confident in his services. Everything was double/triple checked and explained very clearly. Thank you for making this step in immigration a better one!

Greg Dorscht

Quick, efficient, and friendly. Less expensive than the RCMP for electronic fingerprinting!

Nick Muggli

A small office with very nice and honest staff

Tom Pennells

Called and booked an appointment same day. Friendly and efficient service.

jerrit onley

A very long wait to get documents . Guy behind the counter was very slow and easily frustrated by the simplest task seemed maybe he should be retired as he is possibly loosing his memory

jerrit onley

A very long wait to get documents . Guy behind the counter was very slow and easily frustrated by the simplest task seemed maybe he should be retired as he is possibly loosing his memory

Kate Tompson

Awesome people all very polite and Hr personnel is awesome and super understanding of situations. Overall everyone there had been nice to me. Miss workin there.

kosy chuks

They are good at what they do and quite friendly too.

A M

Good hours, and pay for employees, professional..

ryan arrowood

Need a background check? You go here

Tao Junior

Friendly staff, fast service!

Micah Rojas

Very friendly, professional and helpful

Coralie Theoret

Very friendly and knowledgeable staff

Arsema H.

I had a pleasure to encounter people and service like this. Very courteous, professional, kind and respectful. The Gentleman at the reception, I think his name is Dan, what a wonderful and helpful. I arrived one hour early and the area is residential. He came out to the main street to point the Cafe which is under a residential building. The servers at the cafe was very polite young adults and ate my lunch. Back to the office at the time of my appointment and met with the person who took my fingerprints. What a gentleman. I was nervous I told him. And he reassured me that no reason to be nervous and It was done quicker than I expected. I really wanted to say thank you for the courtesy, respect and proffossionalizm. Arsema.

Bill slade

Very professional & friendly service.

Angie Torres

They don't sign Affidavits, I found that out because I didn't check before hand ???? But! They were super nice about it and directed me to the right place! So nice of them

ran kov

Grouchy woman works there

Brendan Phelps

I would suggest avoiding the Commissionaires in Victoria if possible if you have to get your fingerprints done for an FBI criminal record check for permanent residency. My fiancé went in March 2021 and the gentleman told her the digital copy of her fingerprints didn't turn out well. She asked if he could try again but he said no, charged her the $63 and told her to try sending them anyways. So she paid them along with the FBI fee of $24 and the Canada Post shipping of $35 and sure enough, the FBI rejected them because the quality was poor. She then called the Commissionaires in Victoria to explain what happened and they said that frequent hand sanitizing due to COVID can dry out your hands. They suggested she use moisturizer and schedule another appointment to try again, which she did. Luckily they didn't charge her the $63 a second time, but she had to pay the FBI's $24 fee and the Canada Post shipping of $35 again, and the FBI rejected them again because of the poor quality. At this point, she was nearing the deadline to submit her application for permanent residency and the only missing document was her FBI criminal record check, which she needed because she previously lived in the US. I called the Commissionaires in Victoria and they were very rude and dismissive. The man I spoke with said the FBI is just too picky. He asked how to spell her last name to check her fingerprints, laughed and said her last name was weird because he hadn't heard it before. He then transferred me to one of his colleagues that does the fingerprint scans. She said it's not their fault that my fiancé doesn't have fingerprints and they can't magically make her have fingerprints. At this point I got fed up and could tell they weren't interested in offering any kind of customer service, so I told them to take a hike. I called the Commissionaires in Nanaimo, explained the situation, and Robert there said he could schedule us in the same day, so we drove there right away. They're the only place on Vancouver Island doing ink fingerprints, which Robert did a great job of. He even provided a second set free of charge. We sent those to the FBI and they were accepted with no problem. My fiancé finally got her criminal record check from the US and now has everything she needs for her permanent residency in Canada. Usually I wouldn't write such a lengthy review like this, but my fiancé's relatives are going through the permanent residency process too and their fingerprints from the Commissionaires in Victoria were also rejected for poor quality, so this isn't an isolated incident. If a business is advertising a service that impacts someone's ability to stay in Canada, they should be equipped to provide quality fingerprints that will be accepted by the FBI. Rather than saying it's not their problem, they should have some empathy for what people are going through and be prepared to refer people to the Commissionaires in Nanaimo to get this done.

Connor Wiesner

Went in for fingerprinting and background check with no appointment. Even though I showed up unannounced I was helped promptly, and was in and out in no time.

Eric Crossley

Fast efficient and helpful

Stephan Butler

The woman who did my finger printing for work was very friendly. I showed up early for my appointment and they didn't make me wait. I found them very helpful and made the process really quick. Thank you

Steven Ball

Great company, good people, professional

Jeremy Pearson

Very helpful.

Joseph Willson

Needed a criminal record check done, they did that, not a terribly welcoming environment as you always feel you are being watched. That's because you are...

Travis Davidson

Wonderfully nice folk. Just have to make sure to call ahead with an appointment.

Brenda Mercer

an efficiently run little place established to tax the lower income folks requiring second jobs..or almost any job

Firecatcher3000

Really friendly folks. Girlfriend had to get finger prints and everybody was really friendly and seemed happy to be there

Alex Vozian

Great service!

Ken Barr

Very helpful

Adam Gunn

Amazing service

Helen Graham

Such great people working there. Friendly and great service

Scott Peel

I love how they are well informed

Rick Crouch

Very informative and Really helpful

Randy Gordon

I wish I had taken photos, becuse when I was there about three months the place was older aand now its out of this world. I was screened by a small black box on a tripod and then led into an interior that was updated and very cool. Cant wait to see what they do next.

Ailene Mordeno

Excellent service and very accommodating.

sean dew

They gave me a ticket, so i don't like them.

Aylin Perlaky

I went to the Office in Nanaimo a week ago & i had such a good experience. Due to a medical condition we first had troubles taking my fingerprints. The gentlemen helping me was so patient, kind and understanding and really tried his very best to get the results we needed. Thank you again!

Tracktik Install

The best security on the west coast...friendly and reliable..

B B

The person who did my forms and prints was so sweet and she was quite sociable and also so very thorough with her attention to details, making sure there were no mistakes.

D F

Very sincere and helpful folks.

Chris Michael

Great staff

Sarah A

The man at reception was very helpful and accomodating! :). Great covid protocals in place.. My fiance and I however thought Natalie M could have been a little more professional / clear is all

Steve Herbert

Very organized and friendly. Very knowledgeable.

kurt aloisio

I work for this security company they are a good employer