Reviews of East Coast Investigations, Inc (Private Detective)

SJF

I had a very positive experience with this company. I rarely post reviews, but I felt compelled to in this case. Through one of the most painful times of my life, I turned to this company to help me gain some evidence to help me in court after being wronged by a person who I thought was my best friend and father to my children. These guys got the evidence I needed in a professional manner, were sensitive to my need for confidentiality, and will be appearing in my upcoming court case. The price was competitive, they were attentive to my requests and patient through my questions, and they tried to use my retainer in the most cost-effective way by breaking up the time over several instances rather than burning through my time. I can't thank them enough.

Christopher Casale

My experience with ECI has been phenomenal. Nick and his team were very clear and consice. This experience was all new to me, after expressing that concern to his team they helped me every step of the way explaining every detail of the case. I received my reports in a timely manner and was more then satisfied with the end result. Thank you East Coast Investigations I would recommend this firm to anyone in need of solutions. Very professional.

Maria Boyance

ECI is a great company to work with. Very Professional and helpful. Their attention to detail is phenomenal. I would Highly recommend Nick and ECI to anyone looking for answers.

Crusader for Christ— Channel

Very fast service, with great communication. Great guys.

Veronica

I highly recommend ECI – VA Beach to anyone who is looking for a top investigation company for any & all type of requests and services. They were so calm, cool & professional, took some information and a few days later I had what I needed. Can’t speak enough on how professional Jason & Nick were. Thanks everyone at ECI, Va. Beach on being very responsive and effective.

Michael Goeden

I hired them to find my ex. They took my money. I didn't hear from them for 5 months, and only after I contacted them asking about the investigation The information that they gave me was available online for 20 dollars. They made no significant attempt to complete the service that they were hired for. This was a horrible experience, and I would never recommend them to anyone.

salina jones

This company is amazing and a life saver I will use there services again and will DIFFERENTLY RECOMMEND THEM THANK YOU SO MUCH

Keith D

The communication is horrible I haven't heard much since I hired them in October no result still, now it's past the middle of March don't waste your money because that's what you'll be doing, your better off doing your research yourself. So what your saying is if I show you my contract I signed with Jason your PI which I still have his cell number I would get a refund?

TomMarineVet

The investigator and ECI did exactly what I wanted to accomplish. They are true pros. The investigator is great what he does. I just want to say thank you. Your work will go a long way towards my goal.

Cheryl Ogle

Would not recommend at all. Very disappointed with Hampton office and feel I was misled. Customer relations is awful. Better to do it yourself.

Chris Hamlett

Nick & Jason exceed expectations ... thank you gentlemen.

Jess Hernandez

There's no actual office to the place. The address for this place seems to be incorrect. Contacted them via email but no one got back to me about taking my case.

Housemusic Pro

All the information was accurate. They worked very hard to provide services for us. We will definitely use them again if the need arises.

diana voronina

Hired for a background check on a person and their family member so technically 2 were needed and my additional request was approved for no extra charges. When the background searches turned out to be an incorrect match due to the information I initially provided was incorrect, after I was able to find an additional piece of information and asked to rerun the checks, I got the results I needed. I am grateful for the professionalism and communication to work through the misunderstanding and get the results I wanted. I would recommend these services to my friends.

Stephen Berlucchi

The team at East Coast Investigations was very professional. They were successful in achieving the reason for hiring in a swift and efficient manner while making you feel comfortable about the process all along the way.

Brooke F

Extremely pleased with the outcome of my case I hired these guys for. After meeting in person, I could tell they were experts at getting the evidence you need in court. Can't thank them enough for the tremendous help I received. I would recommend ECI to anyone in need of Investigative services!!

Sebrina Brown

I used their services a long time ago and got what I wanted. Called them today and quickly got what I needed. They are outstanding! I highly recommend them!

PNT0FVIEW

They helped me within 24 hours and helped me get a step closer to having my son back home. Thank you guys. Very Respectfully, Dominique Donaldson

Herndon Lee

I am writing this in regards to the service I received from East Coast investigations. I can honestly say I am VERY Pleased with the quality of service that I received concerning my case. My case manager was Jason R Jones. He was both friendly and professional every step of the way. He handled my case not only in an expeditious manner, but one in which left me thoroughly satisfied from beginning to end. I would Highly Recommend East Coast Investigations to anyone. Michael

Dawn Jarman

If you want to be reassured and fully informed!! Very quickly down to the very last detailed, then perfect- you hv found the best if the best! High performance, speedy results phenomenal price! Your on the right path to East Coast Investigations! NICK IS THE MAN! ???????? Thank you for your impeccable service- Utmost privacy excellent communication Nailed it????????

K O-ts

I reached out to ECI in desperation because I needed very specific information to assist me with resolving an on-going personal issue. I spoke with Mr. Fortunato and my case was resolved by Mr. Jones within hours of our first conversation. I was completely stunned that they were able to find this information so quickly. I highly recommend them and will consult with them again.

Pete S.

I previously paid another P.I. $350 for information that I could of got on my own through a google search or from Facebook but after meeting with ECI I decided to take a gamble but these guys were worth it!!! They gave me ample and relevant information that helped me in court. ECI proved themselves to be reliable, affordable, professional, strategic and certified.

Jack Moehling JR.

Fast service & easy process !

Robyn Gram

Great experience, Jason and Nick were huge help with service. Will recommend them to anyone.

First Last

This outfit is highly attentive and quickly comes to understand the issues in whatever case you present because they have seen it all. Don’t let Nick’s youthful appearance fool you, he’s been around the block. Highly recommended. They know the law as well, know what they can and cannot do, will advise you to bring in the law if need be.

Louise Sawyer

Hiring ECI was one of the worst decisions I ever made. Think twice

Derrick Graham

Very disappointed don’t communicate Pure waste!!!!!!! You are better off doing your own investigation!!!!!!!

Greg Memovich

Needed service of process done in a pinch, and it was accomplished right away.

Mike Wilson

Rude company

Richard Moats

My daughter was having child support issues with a dead beat dad. Within 30 minutes we had the info needed to file the support paperwork. Amazing! Nick was professional and extremely helpful. Would use them again!

spencer phillips

I was involved in a hit and got run and got very little info from the vehicle except the license plate imprint on my car . The police came to make a report and said they couldn’t do anything to help . After contacting several investors nick was by far the cheapest and a lot more professional than some of the other people, I provided him the license plate number and within a couple hours he was sending me pictures and information of the car and driver that hit me to confirm it was the right person. I was very impressed how quickly he tracked the man down . I would definitely recommend ECI to anybody in need . Thanks again nick your amazing!

Derrick York

For a difficult situation that came up suddenly, ECI was able to assist within hours same day as requested. This company was efficient, discreet, compassionate in a very professional way, keeping all observations current with detailed information and progress reports/timely responses. Integrity should be their motto! I appreciate the attention I received, as well as keeping me calm as they progressed through the investigation. THANKS!

Cindy Stone

Contracted with Jason for 30 hours and he ghosted me after performing 6. He never told me anything I didn't already know, and my husband was lying and cheating 6 days to Sunday. ECI: Men helping men screw women in whole new ways.

william alford

Found person with unknown address (my ex) within 24 hours. Was not my first experience with ECI. Great prompt professional service each time.

Mary Ann Cruz

I am very disappointed with their service because i had my ex-husband investigated, however, they just took the money, & i kept following-up with them & they are'nt as attentive once $650 was payed to them & it was lead to nothing & they only got back to me when they are asking for more $. I chose them because they have good ratings unfortunately, its horrible. It was Jones who was in charge of my case. I had bad experience with them. I suggest to go elsewhere.

James Marlow

These guys deliver! The information I was seeking was provided completely and in a very timely manner. Every part of the process was handled professionally and entirely at my convenience. Oh, and they were surprisingly reasonable with their pricing. Bottom Line: I'm Totally Satisfied. Whenever it is I might next need investigative services, I am coming right back here.

clarice diggs

I reach out to this company for help solving a financial matter. The matter was taken care.of very.quickly and I gain back what was due to me. I highly recommend them.

Penny Clayborn

I have been using ECI for several years, running backgrounds on potenial new employees. They are very thorough, quick responses, HIGHLY recommend

Mark Daniels

East Coast investigations completed a thorough research job on my father's estate after he had passed on and the other relatives were practicing deceit in trying to deprive other beneficiaries of their fair share of the estate. Things had gotten really ugly, but the tireless professionalism and good cheer or these investigators came to be as a calm oasis of sanity and clarity, was was greatly appreciated. I highly recommend the men of this agency to help you find the truth of your own issue, whatever it may be. Mark D., Newport News Virginia.

ashtyn thomas

AMAZING. I had to take a complete creep to court for ripping me off and they found his address the day after I hired them! They have also offered to help after i sue him if I need any additional information. The price was even decent. Highly recommend, very helpful and polite.

J'NAE FOYE

I hired East Coast Investigations for my child support case in Chesapeake, Virginia. Nick was amazing and delivered FAST results. I highly recommend ECI for your needs. Again thank you... If anything else comes up, I’ll definitely contact you guys.

User1

Good experience, able to accept the case within short notice and the investigator was a professional and provided conitnuous update. No need to look further just call them up and they can assist you in your needs.

Hailie Perez

Outstanding customer service! Fast and accurate service! Nick And Jason were ver professional! Got the information I needed within minutes I would recommend them to anyone who wants an easy transaction and accurate information! Hands down 10 star service!

Eduardo Trejo Samano

This company has done a great job helping me to find my children, I strongly recommend its service to anyone who needs it. Thank so much.

Terri Coker

Prompt, professional and trustworthy.

Lydia Terrill

They found exactly what I was looking for, great work!

Kevin Taylor

We (wife and I) hired this company for a surveillance and background work and was completed as agreed. They were sincere and seemed to care about my issue. I would refer and use again.

Jasmine Da Silva

Nick was the person who helped us. He it top quality. I’ve stressed this entire time and he never took it personal. He did 99% of what we asked with the 1% not being possible as it didn’t logistically make sense. I asked for all the things and he gave me what I needed. Great service!

Hurt Feelings

First Class Outfit....timely, effective, got the job done. Highly recommended

DeeDee2699

They are the greatest at what they do. If you want results this is the team you need on your side. I would recommend them to anybody. Thanks so much guys for all you did for me.

Tom Snider

I want to provide you a client testimonial regarding the services you have rendered to me, as an attorney, on behalf of your investigative firm. I am most grateful and impressed by your level of professionalism. The investigative task assigned to you was handled on short notice, was expedited in a timely way and provided the information needed for us to make a wise decision in the matter. Thanks for doing such a professional job. Feel free to use this testimonial in support of your firms work

Nasco jones

East Coast Investigations are very professional and experienced. They know their stuff. I was impressed with their services. I had a positive outcome because of their dedication to my case. I assume not many people want to spend money when they go through marital problems; but sometimes you do what you have to do. They always answered my questions. They even helped me find an attorney. I am glad they were on my side. These are good and caring people, truly the best. Crystal

michael snowden

I got in an accident that was not my fault that was proven in court but the other driver is still asking for medical from my insurance. i went to ECI to cover myself, but the results for $1600 for 20 hours of investigation was dark photos no real positive identification of the person and excuses that he drives to fast. ECI is a complete waste of money

Kyle Lewis

When I needed them the most they came through when no one else could. They delivered results FAST and they were VERY thorough. I would hire them 1000 times, no need to look further or shop around, they will get the job done.

COURTNEY MITCHELL

Very poor experience. I would give 0 stars if possible. After accepting our money the investigators were rude, difficult to get in touch with and overall unresponsive and unproductive. One investigator was accusatory about us trying to get in touch with him and hung up on us. A waste of $500.

Carolyn Wallin

Our company has used them for many years. They are very prompt and professional in every way. They have always treated me with respect, I highly recommend this company.