Reviews of North Oakland Plastic Surgery (Plastic Surgery)

Maxine Murray

Dr Hainer and his staff go above and beyond to get you exactly where you want to be. They made my procedure so easy and comfortable. I would highly recommend this place.

Kelly Carvalho

The two stars are for previous procedures, but I wouldn’t give any stars for my latest procedure. I’m “celebrating” 4 years of raised scars around my ears, and the disfiguring of my right ear after a lower face lift. I haven’t been able to wear my hair back, and I fear the wind revealing these ugly scars. The doctor can go home and forget about his patients, but I have a constant reminder, daily. I’ve been put through 2 in-office scar revisions, and an in-hospital scar revision. The in-office revision was horrible! I could feel and hear the stitching, as if being sewn into my eardrum. I almost stopped at Urgent Care on my way home because of the excruciating pain, but I was able to turn around and reach Dr. Hainer’s office for pain meds before they closed. I’ve had multiple painful injections with a “nail gun” type syringe, and with zero results. I was charged for the first in-office revision, and I was being billed for the injections. My in-hospital visit was suppose to be covered, but my deductible wasn’t met, so it was $2,000! I should have checked my insurance, and not relied on the office manager’s word that it would be covered. Their office sent me to collections for $100, after spending thousands on breast surgery related to cancer, a belly button revision, lower face lift, scar revisions, etc. I was still under treatment, and not one mention of this $100! The lower face lift was recommended by Dr. Hainer after I was seeking to have liposuction of my chin. I was told it would be just a slightly longer incision, and that scars generally heal well. A question I asked after having severe scarring after breast surgery! After repeated painful injections with the “nail gun” jet syringe, and no results, I visited another plastic surgeon. I spent another $800 for laser therapy with 5FU, a combination often used with great results on burn victims, but again the scars are too thick! I was reluctant to give a poor review, but after 4 years and thousands of dollars, painful injections, depression, and embarrassment it was necessary. Most people would feel bad and try to correct their mistake. I wonder how Dr. Hainer would feel about someone he cared about living with these scars.