I carefully chose this facility but unfortunately did not have a good experience. I would not recommend MSA or Pure Medical Spa. I had Face injection fillers and Fraxel laser surgery done here last summer , total cost $2250. I also had Dysport injections performed by the RN, After I told her I wanted Botox, because I had it prior with no negative results. She insisted on Dysport, total cost $450 which caused severe drooping in my right eye and a downward angle to my inner eyebrows which made me look angry . No offer was presented to me to work toward a solution of better results, unless I paid again $450 after the dysport wore off.
When a procedure doesn’t turn out satisfactorily the staff blames the patients anatomy. The plastic surgeon said the solution was to perform injections higher in my forehead and toward the center of my face. After the dysport wore off in 11 weeks I did not choose to get any more. The facial fillers wore off in 6 months, and I was told the results would last a year! I wish I had been given another filler option that cost more money but last a lot longer. The results of the fraxel laser are visible. I have 2 small square shapes on my face in the texture of my skin;
one next to my left eyebrow and one on the far side of my right cheek. I went back to consult with the plastic surgeon and expressed my concern and disatisfaction with the results. He suggested to perform a mini facelift and fat grafting injections for several thousand dollars.
I feel saddened by the suggested best treatment, the level of care and concern presented by the medical staff, the poor results, and the snotty unfriendly attitude the doctors scheduler portrays. Any attempt I made to effectively communicate or resolve an issue with the management last year was ignored.
Sheila Curtis