Reviews of East Idaho Ear Nose Throat: Lee Richard G MD (Plastic Surgery)

Kaitlyn K.H. Hammon

At first I was really impressed with how quickly I was seen and how to the point he was. By my 2nd appt he basically walked in and said you need surgery see you on this date and walked out. Next to no explanation, just boom done. His office staff knew from conversation that scheduling surgery was going to be a logistical nightmare to cover childcare and time off and farm life. The DAY OF MY SURGERY I get a call saying he has to cancel all his procedures cuz his wife is having a baby. Annoying but understandable baby's have their own schedules. But later find out that he WAS doing procedures on another patient (a friend's son) this day after all. I was told they had no idea WHEN we could reschedule, anywhere from the next day to a month later. It all just feels very impersonal, bordering on unprofessional. Color me not impressed.

Michelle Vanorden

I'm so lucky to work with Dr. Lee and lucky that he is experienced in so many issues. He has treated almost everyone in my family. He set my daughter's broken nose, removed moles/birthmarks, treated sinus infections, hearing loss and tinnitus, and treated my wrinkles! He has such a caring and compassionate personality and works wonders with kids. I recommended him to everyone!

Deborah Huntington

Excellent staff!! The doctor and PA are very informative and willing to answer my questions.

BRADY GARDNER

I would definitely recommend Dr. Lee and his staff for any Ear Nose and Throat needs. Dr. Lee is very professional and really understands how to connect with each patient under his care. His staff also did a great job helping us feel very comfortable throughout the entire process.

Harmonee Kirkham

I only met with him once and it was fine. Why I am giving the one star review is because of the experience I had trying to get appointments and surgery for my daughter. The receptionists said they would do things like put in the referral for the scans and never did, said they made notes on my appointment and never did, and said they would call me and never did. I had to go back and forth many times to try and get it all sorted out. They kept giving me different information and talked about three different types of scans and could never get the information correct. I finally canceled and decided to go somewhere else because the communication was terrible and left me feeling anything but confident in this office. I know their work does not reflect what Dr Lee can do but their work does reflect on him as a Doctor. Hopefully they can get things figured out. **Edit. The office called me and talked about the situation. Then Dr Lee called me personally and apologized and talked through the changes they will make to make sure this does not happen again. I am very impressed with the follow up and and hoping to see those changes in the future :)

Kristi Larson

Dr. Lee is amazing, he is very personable and so kind to children! My son looked forward to seeing him, which obviously makes any surgical procedure so much easier for a child, since those types of situations can be scary. He also does a great job of answering any questions - both from adults and then even at a more simple level to kids! I was most impressed that he so easily diagnosed my son (within two minutes of his initial visit) when 10+ other doctors had completely missed the issue, even after my continual prompting that something was wrong. I will 100% recommend Dr. Lee to anyone needing an ENT in this area. I know they will be in great hands!

307Aviator *** Pilatus PC12

What can I say … DL is the man (Ben too). I had a deviation with my septum plus had rhinoplasty done and it all went exactly as Doc said it would EXCEPT THE BILLING. I was blind sided with a massive bill from the hospital and anastegoligist for a large amount of $$. I called the billing dept at the doctors office and was told I mis understood he Doc. After speaking with the Doc he did confirm I mis understood the quote. I had asked him if $xxxx.xx was an “all in” price which I was told yes but I didn’t understand that amount was only for him. He did offer to help out if I needed it. Anyhow Doc did great work but I was floored when getting a large bill for what I thought was an “all in” price. I felt DUMB!! OUCH!!

Master Dan Price

Can’t say if he’s any good or not. I had a appointment at 1 pm went in sat in the room till 130 and then I left. They think their time is more valuable than anybody else’s. They probably don’t even know I left. Very slow they don’t really care about the costumers Bad for business if you ask me. this was the rigby office a week ago

Rosemary Wenger

A lovely lovely gentleman with a wonderful bedside manner. Soft spoken and caring. Has the ability to instill calm and trust with a patient. A wonderful physician who saved my husband's life.Meticulous follow-up......A man with a rare gift......of compassion and caring....

Ashley Ellis

Went in yesterday for my sons first appointment for reoccurring ear infections. Ben and Laura were great. My son, who is 2, typically hates going to the doctor and they were both very good with him. Ben explained things in a way I could understand and they scheduled my son for surgery next week. Wait time was good and overall experience with everyone in the office was awesome.

Abbie Spencer

Dr. Lee and his team are exceptionally talented, respectful, and professional. I have suffered from large, recurring mouth ulcers for many years and no doctor has been able to pinpoint a disease or diagnosis, until I met with Dr. Lee! Within a week I had a diagnosis for behçet’s disease, a treatment plan, and the confidence of knowing that what I was going through had a name. Dr. Lee and his colleagues were gentle while performing the biopsy, compassionate while answering my questions, and intuitive about the care I needed to receive. They were also very timely and efficient in scheduling and waiting room time. I’m so glad that I was able to receive a diagnosis and treatment from him!

Katie Anderson

Dr. Lee performed a life changing/life saving jaw distraction surgery on my premature baby while he was in the NICU, opening his airway and allowing him to breath and eat normally. Dr. Lee’s expert care and compassion led to the best possible outcome for our son (a complete and total “fix” for my baby’s condition) and I am so grateful for Dr. Lee’s expertise because it allowed us to stay in Idaho Falls, close to home, rather than have to go to Primary Children’s Hospital. The communication, pre-operative planning and post-operative care was absolutely top notch. Our baby is 6 months old now and thriving. Dr. Lee made a terrifying and stressful situation bearable for us and we will always be grateful for what he’s done for our son.

Kristin Crockett

Dont go here! Very rude staff!!

Jennifer Hansen

My son had to have tubes in his ears. I was very impressed with Dr Lee and the surgery went well. I would have given a higher star rating but when you go in for an appointment and you are the FIRST patient and have to wait 45-50 minutes EVERY appointment just to see the Dr for 5 minutes, is NOT acceptable. I do understand things happen but when it happens at both of my appointments, that's obviously a regular thing. If I was that late for my appointment would the Dr still see me? In addition to waiting, the front desk scheduled my son's post op appointment, I showed up and they didn't have me down and the Dr was out of town that entire week. They didn't even apologize.

The Dealio Marketing

Dr. Lee is truly an amazing doctor. The staff over at East Idaho ENT is awesome! We absolutely love working with them and appreciate their tender care. They come highly recommended.

Melanie Summers

Thanks to Dr. Lee, I feel great! He works very patiently and proficiently with each patient to maximize their own patient outcome. I had a septoplasty followed by a rhinoplasty. Dr. Lee was keen on wanting to fulfill my needs (and wants ????) for the rhinoplasty procedure, but beyond the surface I have also never breathed better! He is a master at blending medical with cosmetic procedures to create a better you. He isn’t afraid to take time with his patience for educational purposes either. The recovery can be difficult, but I felt prepared for it when it came because of the honest and straightforward teaching provided. Thank you Dr. Lee.

Mr. Anderson

I visited this guy twice because my regular ENT was out of town. My bill was $865 for two 10 min office visits. He took a peak in my nose once and wrote me a prescription for antibodies and steroids, that's it for $865...

Sean Hatch

Dr. Lee and his staff are absolutely amazing. I had him remove a huge polyp out of my nose and the experience couldn't have been any better. It has only been 24 hours and I can breath 99% better than I have in the past 5 years. I saw a bad review for long office wait times on here. I only waited for a few minutes each time I had an appointment but after this experience, I would sit in there for a week knowing that I am receiving the top notch care that they provide. Thanks so much Dr. Lee!! You are a life saver!! Sean Hatch

Jeana Janson

I think he's a juke! And I waste of my time! He sucks, and unprofessional!

Patricia Maughan

Dr. Lee and his staff are all very kind. I am very happy with the results of my cosmetic and medical procedures!

Annie Golinveaux

I went to 3 doctors for a lump behind my ear and kept being told it was just a lymph node, which I knew it wasn’t. On my first visit with Dr. Lee he biopsied it, ordered an MRI for the very next morning and a follow up visit just a couple hours after that. I was super impressed with how aggressive he was at finally figuring out what was wrong with me. He was very knowledgeable and compassionate about answering my questions as well as offered up information I wouldn’t have known to ask about. He ended up surgically removing what was a tumor the size of a golf ball. He did an amazing job for me and the scar is barely noticeable. Thank you Dr. Lee

Mark Banner

Hi this is Melissa, Dr. Lee did a turbinate reduction last year. He did it in office . I was awake withy nose numbed up nicely and some vallium in my system. The procedure went well. I came home and my nose bled for maybe...3 hours and stopped. My nose heal up nicely! I was so pleased! Dr. Lee did a fantastic job! This year July, he took care of my deviated septum, removed a bone spur and reduced a turbinate all on the left side. Once again in the office with a very! Numbed nose and 2 "happy" vallium and it went well! He put sutures in inmy nosestead of splints. I came home and slept all night with 2 acetaminophen PM and some valerian root ( an herb to help sleep). The next morning.my nose stopped bleeding and I was up and about .....slowly....anyway. felt like I had been slugged in the nose....but that is to be expected. But wow! It is healing NICELY! Dr..Lee is VERY good at what he does!!!! I would recommend him to anyone!!! He is an amazing ENT!!

Sherrie Foist

I am so happy that I was referred to Dr. Richard Lee for my health problem. He removed the right side of my thyroid that had a nodule and striations growing on it, but more than that, I really liked him. He was so thoughtful and kind. He made medical decisions based on what was best for me because he listened. He never made me feel like I was taking up his time. When I met him at the nurses station at the hospital and told him I needed to get home, he didn’t tell me I had to wait but sat there and filled out release forms right away so I could be with my husband who had just had a chemo port installed that morning in a different hospital. When I came in after surgery with other questions, he sat there and answered every one of them before addressing the results of my surgery. I think he is an amazing doctor with incredible compassion and love of those he serves. I would highly recommend him!

Michael Troncone

Dr. Lee is a most compassionate, competent, and caring man. I have two cochlear implants from him and also had my Septum rebuilt. I lost my hearing suddenly in 2012 and from the moment I visited Dr. Lee I knew I was in good hands. I was using Afrin every day for thirty years but since my surgery, I have not used it one time and that was three years ago.In short, Dr. Lee gave me life back. I cannot recommend him enough!

Kay Williams

Dr. Lee comes across as kind and caring, but he wouldn't do anything to help me! After the 3rd $200 visit and the third time of being told "let's just wait and see if it gets better", I am disgusted and going to someone else.