Reviews of Médispa Victoria Park Gatineau - Dr Jacques Charbonneau (Plastic Surgery)

Thierry Deletrez

(Translated) Two treatments for me at the institute: super competant and professional, great team and top installation, warm and reassuring welcome, beautiful atmosphere, everything is said. (Original) Deux soins pour moi a l'institut: hyper competant et pro , super équipe et installation au top , accueil chaleureux et rassurant, belle ambiance , tout est dit .

Dior Anik

He doesn't take the time needed with you! He took my money lots of it. Never followed up. He does none of the work it's all his little workers who don't explain things much more. He damaged my skin for life because he didn't pay attention the proper care ans treatment needed. He's very unprofessional

lauren lafleur

(Translated) A simply outrageous place. Employees are being hammered at following the instructions of Dr. Chabonneau's fraudulent game, a doctor who cares more about the thickness of his wallet than the well-being of his patients. Dr. Charbonneau not only prescribes a drug to one of his patients without knowing her medical history, but the latter also avoided telling her patient that a $ 125 fee would be charged to her. consultation which was to be "free of charge". Choose this clinic at your own risk to get caught by Dr. Jacques Charbonneau. (Original) Un endroit simplement scandaleux. Les employés sont martelés à suivre les directives du jeu frauduleux du Dr. Chabonneau, un médecin qui se préoccupe plutôt de l’épaisseur de son portefeuille que du bien être de ses patients. Le Dr. Charbonneau a non seulement préscrit un médicament à l’une de ses patientes sans savoir son historique médical, mais ce dernier a aussi évité d’indiquer à sa maintenant ex- patiente qu’un frais de 125$ lui serait chargée pour une consultation qui devait être « sans frais ». Choisissez cette clinique à vos propres risques et périls de vous faire pièger par le Dr. Jacques Charbonneau.

Pascal Routhier

(Translated) Excellent service from both administrative and medical staff. Good follow-up of the dermatologist. (Original) Excellent service, tant de la part du personnel administratif que médical. Bon suivi du dermatologue.

Anne-marie Fleurant

(Translated) I had treatment with fraxel and CO2 (CO2 is a more in-depth lazer treatment) at Dr. Charbonneau's clinic a year ago. The CO2 treatment, a delicate procedure performed by Dr. Charbonneau himself, was completely missed! This treatment, which was supposed to reduce the wrinkles above the lips and the nasolabial fold (which was not very pronounced before), left bumps at the site of this fold, which look like bags and give the impression that I have two big folds around my mouth and make me look 8-10 years older than before the treatment! Added to this are the particularly unpleasant post-treatment effects of the CO2 that I suffered (burnt and infected skin for almost three weeks). Did Dr. Charbonneau follow the indications for this type of treatment? Wasn't the intensity of the lazer, for example, too high? On his clinic's website, however, it is mentioned: “Not all skin types react the same way to various cosmetic dermatology treatments, and ONLY A QUALIFIED DERMATOLOGIST CAN DETERMINE WHICH INTERVENTION IS BEST FOR YOU. After a year, it is clear that the damage to my skin is here to stay. Avoiding the mirror is the only solution I have found so as not to be completely depressed! It cost me $ 2,500 for the fraxel and CO2 treatment (including taxes and remedial creams bought at his store). If I had known! (Original) J’ai eu un traitement au fraxel et au CO2 (le CO2 est un traitement au lazer plus en profondeur) à la clinique du Dr Charbonneau il y a un an. Le traitement au CO2, une intervention délicate faite par le Dr Charbonneau lui-même, a été complètement raté! Ce traitement, qui devait atténuer les rides au-dessus des lèvres et le sillon nasogénien (lequel était d’ailleurs peu prononcé auparavant), a laissé des bosses à l’endroit de ce sillon, qui ressemblent à des poches et donnent l’impression que j’ai deux gros plis autour de la bouche et me donnent l’air d’avoir 8 à 10 ans de plus qu’avant le traitement! À cela s’ajoutent les effets post-traitement particulièrement désagréables du CO2 que j’ai subis (peau brulée et infectée pendant près de trois semaines). Le Dr Charbonneau a-t-il bien suivi les indications liées à ce type de traitement? L'intensité du lazer, par exemple, n'était-elle pas trop élevée?? Sur le site Internet de sa clinique, il est pourtant mentionné : « Toutes les peaux ne réagissent pas de la même façon aux divers traitements de dermatologie cosmétique, et SEUL UN DERMATOLOGUE QUALIFIÉ PEUT DÉTERMINER QUELLE INTERVENTION VOUS CONVIENDRAIT LE MIEUX. » Après un an, force est de constater que les dommages causés sur ma peau sont là pour rester. Éviter le miroir est la seule solution que j’ai trouvée pour ne pas être complètement déprimée! Cela m’a coûté 2 500 $ pour le traitement au fraxel et au CO2 (en incluant les taxes et les crèmes réparatrices achetées à sa boutique). Si j’avais su!

Nishika Pedro

(Translated) Excellent, dr. Charbonneau removed a scar from my face with the laser and I cannot tell you the place ... scar made with eyelash tweezers. Excellent doctor and very devoted to his clients. Go there you will be in good hands. I no longer live in the Gatineau region but I think I could rent a hotel room and travel for 4 hours to have my face operated on if I had to do it again. And thus benefit from the skills of Dr. Charbonneau. (Original) Excellent le dr charbonneau m'a enlevé une cicatrice au visage avec le laser et je ne peux vous dire l'endroit ...cicatrice faite avec une pince a cils. Excellent médecin et très dévoué pour sa clientèle. Allez y vous serez entre bonnes mains. Je n'habite plus la région de Gatineau mais je pense que je me pourrais me louer une chambre d'hôtel et faire le voyagemenent 4hres pour me faire opérer au visage si c'était à refaire. Et ainsi profiter des compétences du Dr.Charbonneau.

Jennifer Francis

Very difficult to get through to make an appointment. Waited 15 minutes on hold, then was told I needed an initial "consultation" even though I am already a regular client. In the course of that call, the line went dead. The person I had been speaking with never called me back despite having my name and dob (and presumably my file and phone number). This clinic does not seem to need or want business, so it is difficult to recommend it.

D Ali

(Translated) good price (Original) bon prix

Anabelle Veillette

(Translated) I love working there. A great team :) (Original) J'adore y travailler. Une équipe géniale :)

Bryan Wei

Honestly felt like the doctor only wanted only money; he had a cold and non-caring attitude towards me. Staff are nice tho. I wouldn't recommend anyone to him, at the price you're paying, you should be getting much better service. I was told several procedures would be done for my treatment; however, some of them were never delivered. This guy charged me 90 bucks for an after-treatment check up; which I was told was free. The receptionist told me it was up to the doctor to charge the 90 bucks. So the check-up was never really free then. Umm

Sarah Moussa

Really bad service. I booked a consultation for laser hair therapy, and was called 3 times and received 2 emails by 2 different staff to maybe or not change the time with confusing information. I attend the appointment during the Covid-19 pandemic with a mask, they only took my fever, and do not do ANY other types of screening. This is a medical office at the end of the day. I could have had symptoms, but they never asked. I would attend at your own risk. I have seen grocery stores with better risk management. No one cleaned my chair, or my pen while filling forms, no one asked me to clean my hands, etc. I attend the appointment. I get a consultation by the esthetician. She didn't have the prices on hand, because she had the pricing chart "from a few years back"? She wouldn't answer any of my questions regarding prices. She didn't look at my skin in question and hair status on my different parts of my body I was interested in. I was asking questions, and she was already up from her chair and near the door. She told me "I'll email you tomorrow, I'll email you tomorrow". The next following day, no email. I email both receptionist, no answer for a few days. I called them finally after a few days, the receptionist sounded unsure. She told me that she would ask her manager and get back to me. I finally received prices by email, but that took me a few days. I told her the prices are more expensive than my friend who started her treatments a there few days ago. I was shutdown saying this is the assessment the staff did. I was told that I didn't received a thorough assessment of my pilosity, so how can they tell me I can't receive the same price as her? The receptionist didn't answer. I have done my research and I will give my few thousands dollars to another place with better service.