Reviews of Victoria Skin Cancer Screening (Plastic Surgery)

Alannah MacPhail

I decided to invest in the clinic’s FotoFinder body mapping examination as a fair-skinned, blue-eyed female with a history of precancerous skin cells. The procedure was thorough, informative, and I left feeling confident and pleased. A follow up was scheduled with Dr. Le Roux who, once again, took the time to answer all my questions and thoroughly examine areas of concern.

Dan Lundgren

The office is very nicely appointed and professionally run. Dr. Erlank obviously has a passion for his specialty, as the Foto Finder machine looks to be quite a piece of technology, mapping out the moles on your body as if it was one of the moons of Saturn. Treatment is similarly professional with quick action taken on small problems and different treatment options discussed for issues that are bigger. Thankfully, I needed no serious treatment but all the various types of lesions where thoroughly explained. Thank you Dr. Erlank!

Bill

If you have sensitive skin, please ask for internal stitches. The stitches and advice will be great.

Barry Copeland

I found Dr. Erlank to be a very thorough and respectful physician who took the time to answer my questions. I have confidence in his expertise to complete the examinations and procedures required in order to prevent and treat skin cancer occurrences.

Anne Anna Scheffer

They did a through assessment of my skin and gave me a usb port stick Highly recommend getting this done at this clinic..

Gerry Brigitte Stuurop

I'm hesitant to recommend these guys as I'm worried that if the word gets around as to how good they are, I won't be able to get in the door. They know their stuff, are quick and efficient and don't waste your time. Traditional Dermos need to pay attention: these guys will eat their lunch!!

Fonda Willis

I found Dr. Erlank’s clinic to be efficient, respectful, and effective. At all points of care, Dr. Erlank offered thorough information and alternative pathways of treatment. I recommend this service to anyone with skin cancer.

Eileen Johnson

I feel very fortunate to have a good Doctor looking out for me! I now come in once or twice a year for check ups and this is fantastic because I've had skin cancer twice. I feel very lucky to have been sent to this clinic. They really take care of you!!!

Bruce Johnson

I am very pleased with my treatment so far. Biopsy results and followup yet to come.

Gary Bartanus

Probably saved my life! Dr. LaRoux did a biopsy of my lower lip and found a significant presence of pre-cancerous cells. Treatment with Efudex ointment was immediately implemented and, within weeks, the nasty tissue was gone. Dr. LaRoux is very friendly, approachable, and clear in his explanations about everything that's going on. I would highly recommend Victoria Skin Cancer Screening.

Steve Millar

Excellent facility, very modern. All the equipment seemed to be up to date and new, decor is warm and calming. The Dr we delt with was very knowledgeable and answered all of our questions patently. His bedside manner was excellent and that's a huge thing when dealing with this subject mater. Only issue we had was actually finding the office. The website only has the address but it's somewhat hidden in the medical building behind the fitness center at the upper part of uptown. I would suggest putting some better directions to the office on the website.

Damon Pallan

Great service, super friendly and great bed side manner.

Marcella Leigh

Dr. J.J. Le Roux is such a lovely Doctor. He has not only seen me in a walk-in clinic but now not only I but my husband use him for our skin needs. I barely have a scar from a cyst removal even for a follow up biopsy call from the ladies and my husband’s skin issue cleared up within six days of what he gave him and diagnosed! Thank you for taking very good care of us Dr. J.J. Le Roux

Jacquie Touchie

Professional and thorough.

Doug Nicholls

I found Victoria Skin Cancer Screening very professional. When I had a concern they got me back in right away.

Witold Jack Wiercinski

Excellent service. I was leaving for two months and wanted to be diagnosed before my trip. I was not easy to schedule appointment on a few days notice....but I received the call that they would make very early morning diagnostic appointment available just for me. I was grateful and the outcome was good and a medical procedure was performed after the trip. As a result my holidays was pleasant and without anxiety ... I wasv grateful. I highly recommend the Victoria Skin Cancer Clinic.Dr.Erlank is a kind hearted person.

Stephan Free

Fast and friendly service for your skin care needes.

Kelly Guest

Receptionist is so bad, I didn’t even make an appointment.

Marie-Andrée Furlong

Friendly and great care!

Jessica Knight

I had a large deep mole removed on my thigh, it was quick and mostly painless and the scar is barely noticable!

Paula Harper

Dr. Erlank is easy to talk to, professional, and knowledgeable. He took the time to answer all of my questions about the diagnosis process, to discuss options for the surgery, and to ensure I understood what to do post surgery. I never felt rushed and truly felt cared for from beginning to end. The reception agents and nurses are very friendly and all of my appointments were on time. I would highly recommend Dr. Erlank and this clinic.

Anna Kemp

Dr. Erlank is very knowledgeable and thorough. I am so relieved to have my skin care and monitoring in the hands of the Victoria Skin Cancer Screening clinic.

Bernie Schafer

Dr Erlank and his staff are very professional and friendly. His recommendations for surgeons and melanoma specialist were also great. He might have saved my life. Thank you!

Sandra Bryce

Such an important service in our community. Doctor Erlank Is very knowledgeable very helpful and it makes you feel comfortable most skin cancer is very treatable if you get it soon

Jamie Elbert

Professional, kind, quick.

Hilary Moyes

I love seeing Dr. Erlank; he is extremely professional, kind, and gentle. I feel like my life is safe in his hands.

Little Ghost

They rescheduled my appointment two times on me. Then tried to charge me for a missed appointment of the date that they rescheduled from. Trying to get a hold of them is near impossible. I showed up for my appointment on time. And waited for an hour as others who arrived later with later appointments were brought to rooms. I was told several time I would be next. I tried to ask what was going on and how much longer I'd have to wait, they gave me no explanation no answers and did not keep it at 4 people in the office at a time. There were to many people crammed in a room or hallway. Then when they finally called my name they told me to come back tomorrow without any reason! Extremely dismissive of my time and wouldn't commicate with me what happened.

Marilyn Lapointe

No waits and I find they are always very thorough. Follow up appointments are also scheduled in advance so one doesn't forget

Marion B

Get your moles checked folks! Process requires a referral from your doc, then a visit to this clinic. Takes a long time for an appointment but once it happens, the clinic is great. Process is easy, docs are respectful, and service is professional and fast.

Trish Goldby

We are Dr Le Roux's patients and find him very professional and knowledgeable in his field. He is very approachable, listens and helps enormously. He has done some surgery and also general treatment and given excellent advice. We have moved to Vancouver but will return to Victoria to see him for any further problems we might have within his field of expertise. We would highly recommend Dr Le Roux.

Susan Brenna-Smith

Dr Le Roux is a wonderful doctor. Extremely thorough and so kind and caring.

Grayg Mitrou

very good professional service

Gerald Porter

I am surviving cancer so far...and so I have taken the opportunity to go to the Victoria Skin Cancer Clinic to keep on top of any problems that may crop up. My wife also has gone this year, for the first time, and says she will go annually just 'to make sure.' I found the whole process sound and valuable. I'm 76 and don't want to 'go' because I let the Big C. catch me unawares. A good service.

Fred Willows

Dr Erlank has a great bedside manner. His exam is thorough and clearly explained. He performs any necessary procedures with skill. His follow up visit is done in a timely manner. Any future visits are booked during this time.

Craig Marney

Knowledgeable and caring staff with a common sense approach.

C Scott

Dr Erlank is a kind and confident professional. I always feel he is looking after the patients condition and the patients spirit!

Toni Bramley

From the moment I arrived until I left, the process was Uber friendly, efficient and professional. In under 1/2 hour of my first visit, I had done the paper work, had a full body mole mapping, met with Dr Erlank for a personal examination of any potential trouble spots, received advice verbally and in printed format, and was whisked on my way. Very impressive!

nancy brosseuk

Extremely competent, accommodating, and polite. It is a pleasure to go to the office despite the reason you have to go.

gloria metzger

Efficient, caring and professional service. Followup is appropriate and regular. Can't thank them enough...

Dwight Ruddick

Dr. Erlank has a very professional, polite gentleman mannerism. His hands with the scalpel and stitches are first rate. I have had 3 patches removed from head to chest in a relatively pain free experience. I would encourage individuals schedule the body photo shoot (must pay out of pocket) if you have concerns above body moles or lesions. Pre cancerous conditions can be detected and dealt with. Fortunately my 3 issues were dealt with before I left it to late, at the risk of sever detriment to my health.

Janet

I am super pleased with the treatment and expertise of my skin cancer screenings I get with Dr. Erlank...he is so personable and makes one feel comfortable.... all my treatments have been painless and heal clean and quickly...don't hesitate to get a check up...they are the best!

Susanne bourgh

I have already told several if my friends how much I appreciate the excellent care I have received from Dr. Leroix. I found the service by the staff excellent . I go south most winters and really appreciate the thoroughness of my skin exam by Dr. Leroix as well as his knowledge and openess of his communication. I would definitely refer any friend that wants to maintain health and wellness.

Rob Mercer

Yeah I don't feel bad giving this Clinic a bad review. The doctors might be absolutely amazing but the staff ate absolutely a nightmare. Mackenzie who I've known for a while and who has been a staff member for a long time with these guys has an air smugness to her. I've sat in the office while other patients have come to sign in with her and I've seen people trying to make small talk with her and we're sits there smiling with her air of self-importance. I hate to tell you McKenzie but you're just an office assistant nothing more. Now that the clinic has moved to its new and bright llocation in the Uptown from the clinic at Walmart we have another new staff member similar to Mackenzie but a little more excruciating to deal with. This fairly heavy and unhappy - by her body language - woman has a very difficult behaviour to place but it's faked veneer of hatred towards customers and one where she tries to assert control over little things as "don't talk to me right now I'm dealing with this". I also with this particular staff member have witnessed patients coming to the front desk with appointments to be told by this woman that no appointment exists she's the only one works the front desk. I see how people in Victoria are really polite and accept that for what it is and again don't challenge this particular unhappy individual. I don't know if it's just gross negligence or stupidity that causes such things but I can tell you that this sort of attitude and self-righteousness for whatever reason has no place in a doctor's office and in fact with having to Immigrant doctors in an office who have been allowed to come and practice in this country will find themselves legally liable for any neglect due to their staff. My suggestion is this clinic find new staff members or they're going to find themselves in a lawsuit. Also this is the individual who will process the added products this Clinic sells overly priced creams to treat skin cancer that should be covered by MSP.

Andrea Malott

Very professional and efficient. Doctor was great and front desk staff were friendly and informative!

Laura Miles

The team at Victoria Skin Cancer Screening provided excellent care in a very comfortable environment. The screening process is very thorough and the Fotofinder and dermatoscope provide a level of screening beyond what you can receive from your general skin exams.

Suzan Maskery

I went to see Dr. Erlank about some concerns I had due to a lot of moles on my skin. I am light skinned and sat in the sun a lot when I was a teenager. I had sunburned on more than one occasion. I received full body photography and then closer looks at some spots using a strong magnifying device. Dr. Erlank saw some moles that looked suspicious and removed them quickly. He also removed some spots from my face. He was thorough, professional and made me feel comfortable. I will go back in a year for a follow-up. I would recommend anyone to see him.

Tanya H

Got here for my 3:20 appointment and here it is, 4:10. No apology and an extremely unhelpful receptionist. Deeply disappointed at the presumption that their time is far more valuable than my own. I wish we could respect the fact that all of us are pressed for time and if there are delays, explanations and apologies are provided. If I showed up this late for the appointment, I would have been charged for the appointment. I, on the other hand, get no reimbursement for my time.

daina eby

Dr Erlank was excellent and most thorough. Wonderful, friendly manner and most professional. Office staff great.

Shirley Hansen

I have seen Dr. Erlank many times and have always been met with friendly assistance. He spotted my skin cancer very quickly and it was looked after immediately. I would refer Dr. Erlank with no hesitancy.