Reviews of Western Surgery Centre (Plastic Surgery)

Kirk Sings

I attended WSC for Endoscopic Carpel Tunnel surgery with Dr. Murray in January 2018. I was very impressed with the facility. The staff was extremely professional, courteous and efficient. The Center was very well equipped with the latest equipment and Dr Murray did an excellent job. I would highly recommend WSC and Dr. Murray.

mcouat shayla

My son is 4 years old, and had gone in for dental surgery. The staff was very nice and calm with my child, At first I felt very nervous to send my child in to get put to sleep but after talking to the staff I left feeling so much better and knew my child was in good hands. Dr. Carla Cohn and staff did such a amazing job on my son teeth I would highly recommend her to anyone who is looking for a dentist to do fillings. I know for a fact my son would of got his teeth pulled out if we took him to a different dentist however Dr.Cohn did everything she could to save his little baby teeth and my son left with no teeth pulled. I am so impressed ! 5/5 without a doubt.

Naomi Soze

Don't do it. GO Anywhere but here. They are Beautiful Angels until they get your $$$$$$. Dirty staff, no gloves, no hand washing, woke up from surgery to a set of keys in my face of a NURSE trying to start her car in +10 weather. They lied at consultation; they give you NO SAY & LEFT ME COMPLETELY AFTERWARDS WITH NO INSTRUCTIONS. RUDE AS EVER AFTER THEY'RE DONE WITH YOU. Going to another surgeon for what was promised at consultation. TRASHHHHHHHH

Naomi Soze

Don't do it. GO Anywhere but here. They are Beautiful Angels until they get your $$$$$$. Dirty staff, no gloves, no hand washing, woke up from surgery to a set of keys in my face of a NURSE trying to start her car in +10 weather. They lied at consultation; they give you NO SAY & LEFT ME COMPLETELY AFTERWARDS WITH NO INSTRUCTIONS. RUDE AS EVER AFTER THEY'RE DONE WITH YOU. Going to another surgeon for what was promised at consultation. TRASHHHHHHHH

Katie Henderson

Just plain rude staff..

Michael D. Cohen

First time going under the knife. I was very happy with my experience, Dr. Murray was comforting when I voiced my concerns. After my operation I was well taken care of in the recovery room and am now living a much healthier life. Thank you!

Raymond Chikowski

I had Cataract surgery by Dr Gdih and his nurses and they were so nice and professional and the prep nurse was so nice and reassuring the surgery would be fine thanks to all nurses and staff.

Sean Sousa

From what my client told me and the experience she shared The nurses and Doctor were amazing, however the customer service was rather lacking in compassion and empathy. I was responsible for transporting a client to have their wisdom tooth removed and upon drop off I was told the surgery would take 3 hours to complete and I was not able to stay in the facility to wait, due to covid(complete reasonable). I than continued on my day supporting other when I got a phone call 50 min later stating the client would be ready for discharged in 30 min and to be at the front door. When I explained that I would be more than 30 to arrive at the hospital, the staff that called me sounded irritated. When I stated were I was geographically, and question why the surgery happen much sooner and what was originally communicated she said I should have been 15 min from the facility at all times in case of emergency. Once again, this was not communicated when drop off occurred. It felt as though the service was operating on a basis of how many people they could see in a day and not how to care for people needs. I believe if the surgery started earlier what was originally communicated a phone call should have been made to notify the transporter. Not all people live in that area, and not everyone has supports network that to transport them.

Joy Marsh

What a wonderful clinic. Friendly and efficient staff greet you and take your information. There is a spacious very clean, waiting room and the chairs are placed distantly. The nursing staff were all friendly but also gave off a reassuring air of confidence. Very comforting.. My nurse was Shelly, her assistant was Ashley. The clinic was very busy but it didn’t seem to faze them. All the prep work was done and I was taken in for my surgery. Dr. Bower and the anesthetist Kenton, explained every thing as we went along. Took all the fear out of the procedure. Pretty soon it was over, I was in the car and on my way home. Great place to have surgery.

David Quon

Talking to Dr. Murray I can tell he cares a lot about his patients and type of care they recieve. The facilities are very very good, great overall experience.

Naomi Soze

Don't do it. GO Anywhere but here. They are Beautiful Angels until they get your $$$$$$. Dirty staff, no gloves, no hand washing, woke up from surgery to a set of keys in my face of a NURSE trying to start her car in +10 weather. They lied at consultation; they give you NO SAY & LEFT ME COMPLETELY AFTERWARDS WITH NO INSTRUCTIONS. RUDE AS EVER AFTER THEY'RE DONE WITH YOU. Going to another surgeon for what was promised at consultation. TRASHHHHHHHH

Corey Jansen

Western Surgery Centre has an incredible facility not to mention some great staff. I would highly recommend them to any friends or family!

Brenda Davies

I was always intimidated when it came to possibly getting my breasts enhanced but the team at the Western Surgical Center made me feel very confident! I’m so happy with how I look now and can finally say that I love the way I look. Very clean, welcoming and informative facility. The non-surgical staff was very helpful in answering all my questions.

Holly Perkins

Loved my surgeon, anesthesiologist and the receptionist who admitted me... thats about it. If this rating was based solely on Dr. SIngh, it would be FIVE BIG STARS!!!! Nurses: try having a little more compassion, and if you dont like your job, get a new one. I wont get into too many details about why I'm leaving such a review, but your nurses skills are less than adequate when it comes to compassion and patience.

Terence Karacsony

The physicians and medical staff demonstrated tremendous professionalism. The surgery performed on my son for his dental work was excellent. However, this was nullified when the surrounding administrative or assistance staff engaged in hounding my wife and I with invoicing and payment processing. As a particular staff member attempted to wedge her way in between us and seeing our son in the recovery room. This was extremely tragic because it occurred following intensive surgery performed on our young son, which left him in a vulnerable state in need of immediate attention from his mother and father. I would strongly recommend that the Western Surgery Centre front office staff seek education and development on emotional intelligence courses. Specifically, surrounding parents with young children undergoing stressful and traumatic situations. In response, I have already diverted future business away through other referrals because of this behavior. As I would not want any other parents to experience similar treatment and care.

Dani Minera

Not to be dramatic but Dr. Singh is an amazing professional who delivers exceptional results. I was worried considering this is surgery but I seriously have no regrets. The results were AMAZING. And the overall experience was easy and professional. 110% recommend

Mandy T.

Called to get a price range for a procedure and they said they didn't have that information and the only way to find out was to book a $300 consultation!!! I said why would I pay $300 to find out a price estimate?! I asked if she knew if it was hundreds of dollars or several thousand to see if it's even a possibility...they wouldn't/couldn't answer. Ridiculous!

Ellie Sachs

I had an excellent experience here! The staff were very welcoming and comforting, especially my pre and post-op nurses :). My physician was Dr. Murray, who did an amazing job. Thank u to all who made my stay a great experience!

ben obirek

Very welcoming staff, enjoyed my time at the WSC very much. Thanks!

Kay Luck

5 Star PLUS ++ Just had surgery with DR Murray this week and am so grateful that he was my surgeon. He is top notch, compassionate and an exceptional , expertly skilled surgeon, I highly recommend him, and his amazing surgical team! Big thanks also to my anesthetist who took great care of me knowing I had nausea after surgery before; I am so impressed by how professional and caring he was in the medication selection and administration- no problems at all post op, so thankful! One more shout out to Candy my post op nurse, she was incredible, kind, compassionate and so helpful; she definitely supported my recovery -she is a gem! Thank you Dr Murray and team, you are the best! patient Karen March 2021