Reviews of Chilliwack Oral, Facial & Implant Surgery (Plastic Surgery)

Dan Kilner

Awesome staff. Very apprehensive with anything facial related. Every visit they are totally understanding and very professional keeping the patient's needs their first priority. Grateful for their expertise.

Diana Kolic

Great staff and service

paula blyschak

Dr singh and is crew are great oral specialists.. Thank you Worked hard to get me in ASAP.. Kind ,friendly and fast..

Alexei Wyatt

Got 6 teeth pulled, was quick and painless for the most part. Dr. Singh and all the other staff were friendly and pleasant.

Cindy

FANTASTIC! I don't know what more I can say about it. I had 2 teeth taken out today with iv sedation and I was more than scared about it. The patient care lady ( met with her days before the surgery because i was very nervous about it ) she was just fantastic at walking me thru the steps and reassuring me about my fears and even helped to adjust the sedation level for me with the Dr. So it was set up when I got there today. She even sat wyh me in the waiting room before my appointment, stayed with me and HELD MY HAND while I got comfortable and prepped for surgery!! The nurses, were wonderful also!! Helped to ease my fears, told me what they were going to do right before doing it so I wasn't surprised and helped lighten the mood for me who was obviously stressed and pretty scared about it all. The Dr came in and he's sweet also. I fell asleep before having said too much to him but from my consultation and the little we did say, even through the fear, I felt I was in good hands. This place is just FANTASTIC! They TRULY care about their patients and when a person has fears and anxieties like I do, that means a whole lot!! THANK YOU SO MUCH FOR EVERYTHING LADIES! Let's not forget the receptionist!! Such sweet ladies also.. I would DEFINITELY go back if I need to and also HIGHLY recommend this place to anyone that needs dental work... Thanks again ladies, your absolutely wonderful.. Truly...

MrJSTopher

Went in to have my wisdom teeth extracted. The whole team was warm and friendly while at the same time, highly professional. My son went there a couple years back as well and the experience was the same. Thorough, thoughtful and attentive to the individual - each person there really showed they care. Hope I don't have to come back but, will be glad to do so with this team!

Just Me

Our daughter came here to get her wisdom teeth extracted. She was terrified of going under general anesthetic. She asked me to stay with her while they started the IV to help calm her down. The office policy has changed to no longer allow parents to come into the operating room. Apparently parents have fainted. When I asked them to make an exception due to the current circumstances they refused (even though I work in medicine). Not only did they refuse, they then verbally attacked me for making "a fuss". One office staff member in particular was adamant that I would not be accompanying my daughter in the OR and that my daughter appeared fine. When my daughter burst into tears she blamed me for her being upset. I tried to explain that she was crying because they were refusing to provide a safe space for my daughter by simply allowing me to come in for a brief period to make her feel calmer. I work in medicine. I start IV's, I work with blood and body fluids on a regular basis. Fainting wasn't going to happen. Attention to a sterile OR environment would have been given as I'm aware of these procedures. I tried to reassure them of all of these things. This staff continued to be demeaning and stick behind the new office policy. I repeatedly explained that it wasn't me wanting to be with my daughter, it was my daughter wanting me to be with her. She kept telling me that they would not revert back to their old policy just because my daughter was terrified and crying. When I asked to speak with the oral surgeon, she told me I was being aggressive. I explained to her I was advocating for my teenage daughter who was sitting in the waiting room and crying. Twice I told her to ask my daughter herself how she felt about it. She wouldn't. When she finally agreed to speak with her, she insisted on speaking to her alone and did not want me in the room. She began to threaten to charge us a $150 cancellation fee because they refused to allow my daughter to have me come in with her to make her feel calm and safe. She offered to go in with her instead. When my daughter came in she said "thanks, but you're not my mom. I want my mom with me." That staff member didn't like that answer. She continued to try and convince my daughter that she had to do the surgery and that I couldn't come with her. She told my daughter that she would be with her and that would make her feel safe. Eventually I insisted further to speak with the oral surgeon, Dr Singh and she went to get him, but not without threatening to keep my $150 and that she was going to get her offfice manager to come talk to me about my attitude and insistence on going in with daughter. Who knows what that staff member said to Dr Singh about me and my daughter. Clearly it wasn't positive and she made me out to be an irrational parent who was making a fuss for no reason. My daughter, sitting there crying, was made out to be my fault when I was calmly advocating for her. It had nothing to do with them refusing to acknowledge my daughter's concerns, even though she told them so. Dr Singh didn't even try speaking to my daughter to ask her what she wanted. He just took that staff's side and refused to bend. He gave the reasons for me not being allowed to come in to be: -it's a small OR -I would be in the way -they can't focus on my daughter's needs if I am in there -however, that staff member could accompany her in (which she normally doesn't do, but she would make the exception) and there would be room for that staff member, she wouldn't be a distraction and she wouldn't be in the way. They made my daughter feel as though she had no choice except to bend to their will. She felt victimized and they didn't appear to care. We will go elsewhere from now on. Post note. They've responded to my poor review with accusations and threats of legal action. We were up front that we were leaving for vacation in three days and the receptionist said to not bother scheduling a post-op appt at that time. This is why we paid very close attention to the post-op instructions.

Shelby Wilkie

Amazing staff. Highly recommend as you will be very well taken care of.

thomas mcknight

Great Staff!

Gord Staves

Terrible dentist putting the freezing in was like throwing lawn dart at my face and I am 84 days frozen from him. It's just crazy....

Fahim Ar-Rashid

Just went in and go my wisdom teeth taken out, 15 min after I am writing this review. really great and freindlyu people, it was a breeze, and now I am waiting for the after effects lol, good people and highly reccomend

Kathy French

Heather, Esther, Rebecca and Dr. Singh Rock! After 30 years of Non-Stop medical issues & having the worst experiences, I highly recommend them if you have any oral health issues beyond your dentist. Referred by Tracy & DR. Park, I never knew anything to do with a dentist could be comfortable, caring, supporting, & professional. They take away your fear & work only on your comfort. Post op is amazing they miss nothing, your success is as good as guaranteed if you follow their instructions. Thank you to all of you, I'll be back to fix your plant!

Dr. James McAnally

Outstanding service!

Glenda Campbell

I was so nervous for this appointment . But the two nurses who get you ready for the dr to do his work are absolutely reassuring and so caring. The dr came in asked if I had any questions I asked him one question and that’s all I remember. It was over very fast . Yes I picked this dr dentist because of his reviews and I can say this place is the best ever. It’s never easy when your getting teeth out. Thank you Dr and staff.

Robert Low

great friendly people. fast service. excellent work.

Alana Forsyth

The best dental experience I have ever had. My wisdom teeth removal wounds were healed incredibly fast with no negative effects and barely any pain.