Reviews of Commonwealth Medical Clinic (Plastic Surgery)

Vandell

The doctors and staff get a bad rap here, undeserved in my opinion.

Get Pooped

The front staff is absolutely ridiculous. Doctors are good though.

I Love Kitties

just had to call do get a letter from my past Dr. to fax to my new family Dr. for a prescription I needed refilled in another province.. I'm appalled by how rude and insensitive these secretaries are, especially Dr Smiths secretary! all I've ever herd is complaints about the office staff there and experienced it first had while I lived there. The doctors there are fantastic!! I can't stress that enough and recommend them to everyone!!! very caring and insightful, everything you want in a doctor, but you have to deal with the office staff and its disgusting they way they treat you over the phone.

Joey Brothers

This has been my go to clinic for years! Never for walk in cause times are messed for walk in's but with an appointment goes by quick and smoothly. Doctor Janes is always a pleasure.

B. Wagner

Waiting time 2 hours, even when appointments are booked and confirmed several weeks ahead of time, no matter if you go there at 9:00 AM or 3:00 PM. My time is valuable too.

Jordan Smith

Doctors staff are great but the secretary are very very rude and difficult to work with both on the phone and in person. They cut you off mid sentence and treat you like your an idiot. Very unpleasant and unprofessional.

238839

My doctor, Dr. Hogan, is simply outstanding! The staff are no doubt very overworked and are always busy from my perspective. Many say they are rude etc. but I see them as overworked, busy and dealing with rude patients. I always make appointments and have yet to wait more than 5-10 minutes to see my doctor.

Dieselnewf

Been seeing Dr. Hogan at this clinic for years and think he and his staff are great! Never a long wait and very thorough!

Tyler

Appallingly long wait times. The staff moves very slowly to do anything, even if it's not busy.

Charlotte Steeves

Long wait times, even with an appointment. Support staff are difficult to work with both over the phone and in person. Dr. Smith's examinations are very uncomfortable, as he does not explain what he is about to check before placing his hands on you. For example, he will reach suddenly for your throat, without saying "I will check your thyroid now". Avoid this office if you are able.

Steve Drodge

Dr. Hogan is a great doctor! Very prompt and professional. Highly recommended.

Karen Norman-Fitzgerald

Doctors are fabulous, wait time almost always short. However there are 2 or 3 front staff that are hard to deal with and 1 specific receptionist that is down right rude and ignorant on the phone and in person. Years ago I wrote a letter to her boss but nothing changed. The clinic also has the convenience of their own phlebotomist. For $20 you can have your blood work and urine tests done on site as long as you show up before noon.

Robert Critch

Great doctors! Horrible front end staff

J Spa

I've been going to this clinic for years. The only reason that I've stayed is because the doctors here are phenomenal, if and when you can get in to see them. As many other reviews confirm, the secretaries here must be the worst in the business. They are rude, inconsiderate, unprofessional and have no compassion for their patients. This is especially true for Dr. Smith's secretary, a woman named Buela. On one occasion I left this clinic in tears because she had been so unkind and harsh towards me.

Sarah Ella

Been going to this clinic for years, Dr. Hogan and his secretary are wonderful to deal with. Never have to wait for an appointment, always seen right away.

Ken Blagdon

Impossible to get through to make an appointment

Staline Mitchell-Blackmore

Can't say enough about this place! Doc Hogan is exceptional, always listens and tries his utter best to help, while his secretary Anne-Marie is phenomenal, and an absolute treasure.

David Penney

Great staff and good Dr's.