Here you will see the opinions of real people like you who are using the products and services of Art Of Skin Dermatology & Cosmetic Surgery (Plastic Surgery) in Banff (Canada).
To this day the firm gets a score of 4.5 stars out of 5 and this score has been based on 74 reviews.
You must have seen that the average score it has is virtually the best, and it is founded on a very large number of opinions, so we may think that the score is very credible. If many people have bothered to rate when they are pleased, it works.
As you know, we don't usually bother to give evaluations when they are correct and we usually do it only if we have had a problem or incidence...
This Plastic Surgery is included in the category of Dermatologist.
Product review of sunscreen called Fifth Element, a broad spectrum with SPF 50+ in a Porcelain Matte. It has zinc in it and is a thick cream, so I've found it goes on better when added to my moisturizer. It will also last a very long time as you don't need much to get the coverage you need. Also, it has a bit of tint in it that matches with your skin tone.
Dr. Lubitz has been so helpful with my skin issues and assisting me to focus on healthy skin. Both he and his staff are professional and caring and provide exceptional care.
Dr. Lubitz and his knowledgeable team are truly outstanding. For both clinical/medical skin treatments or just wanting to refresh your sun damaged skin, I trust in their professional abilities and would go as far as saying, we are lucky to have these guys in Canmore! Simply awesome! I trust in their guidance and professional knowledge 100% and highly reccomend them! Also they have the best sun screens for sensitive skin and skin that is being exposed to the Rocky Mountains UV index;)
Dr. Lubitz and his staff have are very professional and friendly.
Good doctor, but if you're appointment says 10am don't bother showing up until 10:30-10:40 minimum.
I've been seeing Dr. Lubitz for various issues over the past few years. He is professional, very thorough and all of his staff are friendly, courteous and caring. Due to complex conditions that he sees on a routine basis; there may be some waiting before your appointment. This is hardly ever longer than 10 - 15 minutes (staff do a great job reminding patients of this in their appointment confirmation emails, on their website, and notices posted in the patient rooms & shouldn't come as a surprise to anyone). That being said, I'm usually into an exam room within 5 minutes of arriving. There was one time I can remember in the past 8 + years that I've been treated by Dr. Lubitz that I had to wait about 40 minutes. This was completely understandable, as a very complex case had just come in before me (imagine an elderly patient wheeled in and bandaged from head to toe). When it was time for my appointment, the Dr. acknowledged the wait time and apologized. Dr. Lubitz has successfully treated & cured me from a variety of skin ailments (including acne) and I will be forever grateful, as it changed my life. I can now leave the house sans make-up with wonderfully clear skin - something I hadn't been able to do since I was a pre - teen; what a marvelous feeling at 40! I highly recommend Art of Skin if you're in need of a dermatologist in the Bow Valley and beyond.
Excellent customer service and compassionate staff! I highly recommend Art OF Skin. Thanks for your help! You fixed my rosacea and have helped rebuild my confidence.
I've always been very pleased with the exceptional treatment I receive every time I visit - from the lovely & courteous reception to the friendly & respectful professional assistants and of course, Dr. Lubitz, with all his expertise and wonderful care he and his staff have provided me with each and every visit.
I had skin treatment for precancerous cells “photo Dynamic Therapy, as well as vein treatment Sclerotherapy . Dr Lubitz and all of his staff, specifically Mallory, were extremely helpful, knowledgeable, and professional. I look forward to many years of working with this clinic and all the staff. They are ALL a 10 out of 10. Highly recommend them
Friendly reception! My nurse, Rebecca, was so friendly from the get go, as well as, assessed me and explained different opinions in detail to help my evolving wrinkled brow. Dr. Lubitz is thorough and was able to explain preventative options that will help me as I age.
Highly recommend this clinic. Dr. Lubitz is equal parts physician, scientist and artist. The clinic staff are caring, skilled and knowledgeable. If you want a wonderful experience and the best possible outcome, then visit the Art of Skin!
Do your research before going to Dr. Lubitz! After waiting for months to get in, I was hesitant to book an appointment as I had read multiple negative reviews. Unfortunately, this is the only skin doctor in my area. Once I finally got in, he was pleasant to me and was knowledgable, but had no respect for his nurses. He treated them like uneducated servants and even made one of them cry while I was there. There was another woman (the only employee out of uniform) parading around, yelling at staff, she must have been the manager. I can only imagine what goes on when they do not have patients in the clinic. After my experience, I asked around and found out that they are notorious for treating staff (and even some patients) poorly. I also discovered that they do not put serious medical cases like cancer on priority if they have cash paying patients to book ($$$ greedy). If you want botox or lipo, great because they can make big money from it. If you have cancer, too bad. They will call you when they feel like it. I know more than one person who found out they had skin cancer from their GP while they had been waiting for weeks to hear from Art of Skin. It makes sense now that the doctor spent most of my appointment telling me I needed my varicose veins looked at and told me that all my imperfections could be fixed with lasers or some other treatment or cream. Of course, none of them are covered by health care. I didn't even go to him for those reasons, it was all up-selling. This was a miserable experience and I left feeling like they just wanted my money. I will not be going back and I will most certainly warn all my friends to stay away. Make the drive to Calgary if you can.
I drove to the Clinic (from Calgary) for a consultation, and was told that I would hear back from them within 1 week. Two weeks later I called them to follow-up and was told again that I would get a call back (never did). I then left a message through the website, and again...nothing. Terrible communication.
Exceptional medicine, exceptional facilities, exceptional individuals. Dr. Paul Lubitz and his staff give medical, vascular, and cosmetic care that is second to none. They are a huge asset to Canmore. It is a privilege to be under their care. They are a constant inspiration. Thank you Dr. Lubitz and everyone at Art of Skin Dermatology!
Thank you for all your hard work and, help on taking good care of me. Really appreciate it xox
The appointment today was terrific. Becca is competent and a great support to meet my needs in the clinic. Dr. Lubitz gives fast effective care with full detailed explanations . Desk staff are cheerful and helpful. Thank you all.
I highly recommend the Art Of Skin clinic. The staff are professional, friendly and knowledgeable. From the treatments to the follow up appointments, the staff have provided me with clear directions on how to take care of the treatments I have received. Fantastic clinic - best in the Bow!
The staff at AOS is competent, friendly, and welcoming. It is a pleasure to visit their clinic.
Dr. Lubitz and his team at Art of Skin Dermatology are wonderful. They are professional and personal from the greeting at the desk until you are out the door. I never feel pressured to do anything I am not comfortable or interested in yet I love how many up to date services they offer. When I have questions my best interest is always front and centre. I feel confident in the skills and abilities of every staff member. Safety is never overlooked. I hope to never have to change dermatologists. Rayna
The doctors were rude. It was rushed and I came out sobbing and feeling worse about myself than I did when I went it. I would not recommend if you are hoping to feel better at all.
Dr Lubitz and his entire team (nurses and reception staff) were absolutely fantastic, both in terms of the service provided (outcome / speed of surgery and consults), as well as overall attitude and friendliness. Highly recommend.
When I first came to the clinic my experience was Disappointing. I gave it another chance and I’m happy to say I have been looked after very well.
I went to my physician to get to a dermatology clinic cause im having bad flare up from my eczema its getting really bad that i can't sleep i keep scratching and bleeding all the time my doctor refered me here and its one of the best service i have ever receive, Christina the nurse that accomodated me was very knowledgeable she definetly knows what she is talking about she filled me in with what should i do and gave me a note on how to use each of the medications properly upon asking her cause i tend to forget sometimes one of the best nurse i have talked to ever, and doctor lubitz very professional and straight forward! Thank you so much!
We have been patients of Dr. Lubitz since he moved to Canmore and have always been impressed with the level of service and care. The atmosphere in the clinic is very positive, and although there has been a turnover of some staff, there are several staff members who we know and look forward to seeing them each visit. Follow-up appointments are booked on a regular basis, ensuring that any questionable areas of concern are attended to in good time.
Very professional and knowledgeable staff who provide excellent patient education. Excellent clinic!
Dr. Lubitz and his staff are very knowledgeable, efficient and kind. I drive four hours round trip to go to here and highly recommend this office to anyone who is looking for a dermatologist. Even if you don’t need a dermatologist just swing by and purchase some of their amazing sunscreen!
Have been to Art of Skin several time for various issues and treatments. I've always been treated with respect and appointment times are always on schedule. The staff are very friendly and helpful!
Everyone at Dr.Lubitz's office was incredibly kind, caring and professional. Dr. Lubitz was so patient and really put me at ease throughout the whole procedure. He made sure I was comfortable and did an amazing job. The nurses were excellent and I highly recommend this office.
"I was very nervous coming into the clinic, but both Dr Lubitz and staff made me feel very comfortable. Thank you everyone!"
After seeking help with my skin conditions, I was very fortunate to find the "Art of Skin" clinic. The staff and Dr Lubitz cannot do enough to make you feel comfortable and want to assist you any way they can. It has taken me 15-20 years and many dermatologists in the Calgary area to finally locate one that actually cares about the how and why your skin is in the shape it is in. I cannot recommend them high enough to anyone that has a problem with skin conditions.
I love the staff! They are always ready to help and answer your questions. They are very patient and take pride in what they do. Your wellness and hapiness matters and it shows in their work ethic.
Mallory recommended I go for laser hair removal and I couldn’t be more happy with my experience! Very clean and professional environment.
Very competent dermatologist; pleasant and helpful staff; scheduled appointments punctually dealt with.
I have been very pleased with the lazar services that I have received at AOS. Katie has always been welcoming, friendly and efficient with her care. Thank you.
When I was living in Calgary it was impossible to get an appointment with a dermatologist so even though I previously had skin cancer I had not had a proper check up in years. When I moved to Canmore I started seeing Dr. Lubitz. He found a number of suspicious moles that needed to be biopsied and removed. One turned out to be Melanoma which is a very scary word for anyone. This was on the side of my nose and quite a bit of tissue needed to be removed so it was quite a complicated procedure. Dr. Lubitz made sure the scarring was minimal - in fact he did such a good job that my friends cannot tell that I had surgery. Through this process I felt very well cared for by Dr. Lubitz and his staff. What could have been a very difficult process was not, thanks to the excellent care I received. I hope I do not have melanoma again since I am now checked regularly, but if I do, I am glad Dr. Lubitz will be here to remove it.
I have been a patient of Dr. Lubitz for several years, and always receive excellent service. The administration staff are always so friendly and the nursing staff are fantastic, they answer all of my many, many questions. I feel welcomed and valued as a patient at Art of Skin. I travel up from Cranbrook and appreciate that Dr. Lubitz is able to treat my skin condition as well as my veins.
My experience at Art of Skin has been nothing but positive so far. I have been very impressed by both the facility and the medical practitioners who work there. Everyone is very knowledgeable and I feel well informed at every appointment I attend, regardless of the treatments I am undergoing. For the first time in years I am feeling optimistic about my chances of having the skin that I want to be in.
I have been going to Art of Skin for over a year. Catherine and Dr Lubitz are fantastic. I love this place. Extremely professional, friendly and knowledgeable. Catherine always takes the time to explain treatments throughly. Dr Lubitiz is very talented and kind when administrating services. By far the best clinic and staff ever.
I was referred to dr. Lubitz by my physician to examine the painful sun sensitivity that I experience on my neck. He referred me to his wife ( who works with him) because it was apparently a cosmetic procedure. She suggested that for $100 more I could also get my face treated for sun damage. After 2 treatments on my face and neck and $945.00, I expressed concern that the equipment or operator were not functioning properly because there was zero sensation while receiving the laser pulse treatment and more important, zero evidence of the usual skin response to receiving the treatment. Mrs lubitz then proceeded to tell me it was because I must suddenly be using advanced moisture skin cream, OR experienced a sudden high pain tolerance since the treatment the month before, OR because of my age I wasn't responding OR blah blah blah!! I have never experienced such a litany of excuses, indifference to my concerns and no attempt by either Dr Lubitz or his wife to satisfy my questions or respect how I felt about the situation. Their lack of professionalism and credibility leaves me feeling frustrated, hurt and angry over my experience and I hope no other patient becomes a victim to the way they conduct their business.
My journey started with scar tissue revision and over all concern for facial volume loss due to age. Over a series of treatments using fillers I could not be happier with the results. Dr. Lubitz and his team were incredibly patient, caring and professional throughout the entire process. For anyone that wants to take that next step towards a more youthful appearance, this is the place to go.
I saw Dr. Lubitz for some skin concerns and him and his team were great. Everyone is very knowledgeable and professional. I will be back for sure and will be recommending Art of Skin to my family and friends.
I have been getting Laser treatments from Katie to minimize the visual effects of a scar. The service has been efficient and friendly and the treatment has been working.
Dr. lubitz was the first doctor that gave me the time of day. The nurses are absoutly lovelyyy, and the front desk made it very easy to book an appointment around my schedule. Thank you Art of Skin.
Very kind, welcoming and comforting staff and Dr! Everything is explained clearly and to the point. Thankful for this dermatology clinic!
WOW - A team that really cares about their patients. THANKYOU SO MUCH for your quick and professional response to my concerns (sent on Tuesday) regarding my PDT treatment from a week ago. from: Catherine - A considered and thorough Email (while not even at work that day) Melodie - An after hours (post long day) phone call to belay any concerns Paul - a late night call to review how I was doing and to ensure all was well and not to worry. Truly beyond the call of duty (From the entire "Art of Skin Team") I can report that all is now going well, no discomfort, and definite progress. I believe it is important to simply say thank you to people who care about what they do and the people they help. I am fortunate and very appreciative to be in your care. Kind regards and many thanks
I got filler in my lips for the first time at Art of Skin and am so happy with the results! I am quite nervous with needles usually but I barely felt anything the whole time. Dr.Lubitz and his team are very welcoming and accommodating.
Great experience! The front end staff were friendly and welcoming. The nurses put me at easy with their knowledge and experience. Doctor Lubitz was very thorough and informative. I would love to return for more procedures soon. Very pleased with the work I had done and the follow up assessment care. Hope to see them all again soon. Will recommend to all my buddies for sure.
To whom it may interest: I have been a patient at AOS for several years and have just completed a very successfull varicose vein treatment on my leg and I am very pleased with the results, just one month after the treatment. I found everyone involved to be very professional and courteous at all times.
Thank you so much Dr. Lubitz and team for your wonderful and proactive care in the treatment and prevention of skin cancer. we are so lucky to have you in the Bow Valley, and you are appreciated more than you know.
I recommend Dr. Lubitz and his team to anyone looking for an honest and friendly experience with GREAT results. This clinic has a TEAM of very efficient specialists. They all work together to help make your time in there fast, informative and as comfortable as they can. I was incredibly nervous going in there the first time and within minutes I felt at ease. They took the time to answer all of my questions and brought in multiple specialists for every area of my concern. I also did not feel pressured or talked into anything, as I have felt in other clinics. My time and money was well spent and I feel healthier, smarter and younger than I did before finding this incredible group of professionals.
Horrible Clinic. Rude staff, highly disorganized and unprofessional setting. Was not worth the wait to see this dermatologist.
I have been seeing Dr.Lubitz for 5 years for medical, surgical and cosmetic needs. Dr. Lubitz is passionate and talented, always staying abreast of new methods, procedures and products. The nurses and staff have always been professional, and treated me with genuine care, kindness and respect. They always go the extra mile to make me feel comfortable. I highly recommend this clinic.
I have been here for many years, I have been thrilled with all the service. I have never been disappointed with anything and the staff and Dr. Make me feel at home always
Highly recommend Art of Skin to everyone! The medical and cosmetic staff are incredibly knowledgeable, and the cosmetic procedures I've had have been such positive experiences. The staff are all so friendly and have fun while they're in the room! I always look forward to going.
Absolutely Fantastic practice to go to, They are professional, positive and its easy to see they love doing therir jobs. They have a positive energy, take time to explain what's going on step by step with out getting to far ahead. I would HIGHLY RECOMMEND this place to anyone at anytime. Art Of Skin is awesome
These guys are great, friendly staff, brilliant physician! I’ve seen so many specialist and Dr. Lubitz finally diagnosed me after so many years of suffering. I’m so thankful I’ve found him.
The Staff are very friendly and accomodating. They really know what they’re doing and takes time to explain to you about your concern. Dr. Lubitz is the best dermatologist i’d ever had.
I have had multiple procedures at the Art of Skin and leave pleased with the results every time. Dr Lubitz, Catherine and the friendly competent staff make me feel like I am In very safe hands, I totally trust his treatments and recommendations and I appreciate how professional and caring he is. I have had cosmetic procedures with other doctors that did not meet my expectations and Dr Lubitz has reversed that damage successfully-
I have seen Dr. Lubitz regarding a few things over the past few years. He diagnosed a rash on my hands that has been bothering me for years and the treatments are working. I've also had cosmetic work done (botox and filler) and absolutely love the work he does! Very professional, easy to understand and explains everything he is doing as he does it! Highly recommend.
Terrible experience. Staff said conflicting information about treatments. The laser badly burned my face during rosacea treatment and I had to miss 4 days of work. The staff was not apologetic at all and made it seem like it was my fault they burned me. No discount offered after. After sharing my story with others at my work I heard a few other horror stories about this place.
I have been seeing Dr.Lubitz for many years regarding different skin concerns. Most recently have been bothered by the amount of large blood vessels on my face and decided to get them treated. Mallory did 1 laser treatment and the results were outstanding. My wife and children were amazed at what the 1 treatment did. She is incredible at what she does. I went back for a 2nd session to clean up the last few blood vessels with Mallory and highly recommend Dr.Lubitz and his professional staff for any skin concerns.
I was originally referred by my family doctor in 2020. My family doctor wrote a letter which Dr. Lubitz and staff refer to. I am so impressed by the level of proficiency, care and communication (by Dr. Lubitz and medical team) that I am getting all conditions that I can treated here. The office is set up to be "spa" comfortable, quiet and with patient privacy ensured. This is one aspect of healing; it's reassuring to know they consider this. Dr. Lubitz really cares about people and provides more than the basics: he is a surgeon, vein treatment specialist, creator of a line of skin care products and teaching doctor. Sunscreen is the most important thing you can do for your skin and he created a very effective sunscreen for our harsh mountain weather that even people with rosacea can use without reaction. Minor issues are also addressed...based on recommendation by a nurse; I bought an inexpensive lotion I use nightly to have soft feet, even in our harsh winter months. Every visit, I am surprised and impressed by the level of compassion Dr. Lubitz and his team - a rare thing to see these days.
Excellent service and super knowledgeable and friendly staff. We are lucky to have such a great clinic in the Bow Valley!
Always had exceptional care and attention. Dontt feel like a number. Goes above and beyond to accommodate multiple appointments.
absolute worst