Reviews of Thorold Medical Clinic (Physiotherapist)

Tyler Buckmaster

Doctors are fine. Just be prepared to wait 2-4 hours for your appointment.

Jessica Stemplowski

Have zero complaints about the doctors as mine is amazing but this reception office is the worst I have ever dealt with. They literally never answer the phone. I have been trying to get ahold of them for weeks and this has always been the case. They always say because they "leave" after lunch. His is a dvtors office I'm confused about why you are not open and available to be contacted during the business hours. Including the hours your suppose to be answering the phone.my reccomendsyion is to find a family doctor else where.

Kristina Bell

I took my son for his first physiotherapy appointment today, Dr Fenwick and staff where amazing!

David Flack

I like that in this clinic you can get your blood-work done downstairs instead of going to those other places with their huge lineups. The waiting room has big windows so it's not that bad to sit around in. The reception is sometimes able to tell you what you can do for yourself and whether you really need to see a doctor.

Trevor Crozier

Split my forehead apart and I got fixed up in and out in about 15 minutes. Thank you Dr. Tatzel.

T'sandra Paquette

I love Dr. Pringle, I love the staff and nurses there too - they always remember me and ask how my family is doing too. I'm beyond comfortable there and everyone is super kind. I don't even mind the longer wait sometimes because I know that it's because they are giving others the same even-if-its-out-of-there-way care that I receive. My ONLY annoyance is how difficult it is to make an appointment. I've called for 2 hours before doing nothing but hanging up after the busy tone and immediately dialing again with no avail. I wouldn't give up this clinic for the world and fear the day I have to find a new physician for myself and future children - but a messaging system where they offer call backs is beyond overdue.

hanna Nixon

Why can you never answer the phones??????????????????

Dwight Egerter

Staff have always been very helpful. Always a good experience when I take my Aunt.

Bob Dunn

Great friendly staff in place to book appointments and answer questions.

Hannah Beckett

Dr. Tatzel has been my family doctor for years now. He always remembers your name and how your family is doing. Yes, while it takes a few hours to get to your scheduled appointment, the staff is extremely friendly. Dr. Tatzel is extremely personable and does a wonderful job of keeping up to date with your life to aid both emotionally and physically for any of your needs.

Ty Smith

Quick service

None Private

I just moved into Thorold. Don't have a doctor. Looked online for a walk in clinic as I was sick. Walked to the office as it was listed as a clinic. Was listed refused help by reception. How Can Doctors Refuse to Treat a Patient? Many people believe that a doctor could not possibly get away with not treating a patient. They cite patients rights, or a doctor's oath of "first, do no harm." In fact, both of those is a reason a doctor must accept a patient into her practice

Siren Goddess

The Dr. Is absolutely amazing! Has treated me for over 30 years. But good luck getting a hold of them on the phone! I've tried over 20 attempts so far and just get busy signal. I'm Ready to just give up and look for a walk in.

Amanda K

Dr. Tatzel has been our family doctor for 32 years and 3 generations. It will be so heartbreaking and emotional when he retires.????

Stephanie Thompson

I don't even want to give one star. Terrible experience. My fiance was a patient of Dr. Tatzle his entire life - 30 years. Within a three year span, my fiance was involved in a pedestrian hit and run, where he suffered extensive injuries - and then fell ill with brain cancer. Not only did Dr. Tatzel fail to inform my fiance of a surgery that could repair nerve damage causing his 'drop foot', he also misdiagnosed his brain cancer/tumor even while presenting clear brain tumor symptoms, and failed to send off a referral for an MRI - TWICE. It would take DAYS for us just to get through to the office to schedule an appointment - and when we did get through, there wasn't an appointment available until MONTHS from the day we called. When requesting an EMERGENCY appointment, they would advise that they would return our call later that day with an appointment day/time - however, we were the ones chasing them and playing phone tag as they would fail to even call us back. I won't even get started on the 5 to 6 hour wait times in his office, that are predicted and warned by the receptionist when booking months prior. Finally when my fiance received an MRI - that we had to go get from the Emergency room - and was diagnosed with his brain tumor - Tatzel took it upon himself to call the family after receiving a copy of the MRI to notify us that the tumor 'looked to be an easy removal, and nothing seriously threatening'. Imagine our disappointment when we were advised otherwise, by an actual neurosurgeon - the tumor was in a severely dangerous location, was not at all easy to remove, and was basically killing him. Maybe Tatzel should stick with his general practice, and not delve into an area of specialty that he is not educated on? Now, we have obtained a NEW family doctor for my fiance. However, its been months since we have been able to even book an appointment with his new family doctor, because Tatzel's office seems to be ignoring the request of records from his new family doctor, not answering their phone, and not returning our calls. And this is only the half of it. As far as I'm concerned, he is a terrible doctor - no matter how thorough he is with chit-chatting with his patients. My fiance still suffers from issues due to injuries he obtained after being struck by a truck, as well as post-surgery/radiation symptoms and issues from his brain cancer and brain-tumor removal. It's pretty important he see a doctor. Apparently, Tatzel and his team think otherwise? And speaking of his team, whichever receptionist we always had the pleasure of dealing with, is extremely rude.