Reviews of CSA Physiotherapy Grandin Plaza (Physiotherapist)

Karina Johnson

Thank you for always being so friendly & professional!

Shari Wallace

The physiotherapist's are very good.

Waldy M

If you`re questioning PRP treatments, I highly recommend seeing Lloyd Tapper. I suffered a meniscus tear and loss of cartilage behind my knee cap from wear and tear over the years. He was very informative, explains everything very well and keeps it simple so you know what exactly is going on. Before Lloyd, I've had doctors and physios at other places tell me my running and fitness days were over, but with Lloyd he was the first one to tell me that I still have a lot of running left in me with PRP and a good physio routine afterwards and that I'll get back on track and get me active again, which was huge in my opinion. I went ahead and received my PRP injections in my knee and the results have been great! I can now go about my day and not limp around and be in pain, I can actually do my mobility and physio exercises and respond well to them and build up that strength that I lost. I hope that I don`t injure myself again, but if I do, I'm definitely going back to CSA to see Lloyd.

Juri Divovich

Great place , great and dedicated people , very professional and considerate , I couldn't walk just 6 months ago , and now i feel great , PRP works , It has to be made legal !!! Dr. Lloyd Tapper and Physiotherapist Stephanie Dumont are people are dealt with . I can't describe how grateful I am !!!

Shane Martin

Tapper is by far the best health practitioner to utilize ultrasound guided PRP injections. Works like a charm everytime I wear out my shoulder from bench pressing.

Rudy Klaus

I was down for the count - extreme back pain / excruciating !! .. could hardly move. Went to emergency at the hospital ... just gave me some pills. Went to see Stephanie and she did "her magic" over a few sessions to get me on the mend. A friend had recommended her and I am glad I went to see her .. so professional, pleasant and good at what she does. Do not hesitate to see her .. totally awesome!

Isabel Onaba

I have probably never had a physiotherapist whom I wanted to be friends with like Stephanie... that's how good she is! She is very personable, remembers details, really good at what she does and gives great running/work out advice. Thanks Stephanie and the entire team... you guys are amazing!

A A

CSA is excellent!

sophie binch

Best physio clinic out there! I've received excellent treatment and Brandie the receptionist always has the biggest smile and makes my day every time I see her :)

Jaime Fletcher

I have been going here for years for plantar fascistic and chronic wrist pain. They have amazing staff that are welcoming, friendly and helpful. Stephanie has helped me get back to moving everything!! I would highly recommend going here for any injury or soreness you have!!!

Ian Oscar

I would like to thank Dawn Payne for making my quality of life a 10 again. She is the best physiotherapist I have gone too. I drive for 3 hours just to have her do IMS treatments on me and I went from not being able to sit for half an hour to 2 hours. I would also like to thank the Staff for they always make you feel like family. I would highly recommend this physiotherapist to anyone

Brad Istace

Saved my neck, literally! I benefitted from massage, physio, and acupuncture. The front staff is very friendly and accommodating. I had Stephanie as my physiotherapist and she was great. Hopefully I won't need their services, but if I do then I will definitely return here.

Uncle Brian

Amazing physical therapists

andre dropko

Great location. Friendly staff. Efficient and prompt care

Chris J Anderson

Lloyd Tapper and the PRP treatments he provided has helped my knee immensely. I am extremely happy with the PRP so far. Stephanie was great in helping me recover from my PRP treatments with Lloyd. Highly recommend both Lloyd & Stephanie! Thanks to both of you.

Devon Myers

Excellent staff and great physiotherapists, but I have only gone once and with such bad back pain I waiting for over an hour before the physiotherapist came to work on me. I understand she has to move from patient to patient but it seemed excessive. I felt a bit helpless because I do not have benefits I felt obligated to keep coming back and pay...

Robert Schaeffer

Jenna is such an absolute gem. They're very covid safe, the service they provide is top notch. I've tried multiple physio's in my life and a few chiropractors as well. This is the best of them by far.

Dirk Klein

they bent me they twisted me they fixed me up .

Wilson

Have been going here for the last 3 years and Stephanie Dumont has been awesome helping with healing my arms with exercises, massage therapy and dry needling.

Tom B

Jenna and Dawn are amazing physiotherapists who have helped me greatly with recovery from injury! I can't recommend them highly enough!! All the staff are fantastic and very welcoming and supportive!!

Sandra Findlay

I love the fact that my appointments are for assessment and treatment but I am not paying to do my exercises in their office. However at your treatment appointment the exercises are monitored to ensure they are done correctly. Stephanie knows her stuff and is great at explaining what is happening so that your treatment and exercises make sense. I have always had positive results.

Danielle Martin

They fix my pain

ken germaine

I first saw Dawn to treat Plantar Faciitis from running almost 10 years ago. Her approach is to treat the injury and determine the true cause of this symptom. Not just the current issue. The true cause for me is a lower back issue and we have treated my foot and managed the back instability to where I can continue vigorously participating in my activities far beyond the level I thought I would be 10 years later! My foot has never been an issue again and with exercise and treatment my back issue doesn't stop me from being active.Thank you Dawn!!

Darla Bannister

I have received PRP treatments here as well as physiotherapy. If you are looking for pain relief of any type, this is the #1 place to go.

Steven Scott

As soon as you walk in you can clearly see that the staff genuinely cares about your overall health and well being! Dawn is my physiotherapist and she has been nothing short of amazing. I would highly recommend this place for any therapy you might need.

Dan Cochran

I'm extremely lucky to have found this clinic four years ago. Dawn Payne has been instrumental in helping me get my life back. Her IMS treatments have helped keep my chronic back condition at bay. The customer service is also top notch. I have referred many people to this clinic and will continue to do so.

Ruth Green

I had a rotator cuff injury and suffered for over one year. After losing sleep and having dreams about cutting my arm off, I decided I had to do something to try to heal it. After a recommendation from my daughter I booked an appointment with Stephanie Dumont. Stephanie used ultrasound, manipulation, exercise and acupuncture. After one appointment the pain had subsided and in just over one month I was pain free. I shouldn’t have waited so long. Stephanie is very knowledgeable and intelligent. She let me know what was happening at all times. Thank you Stephanie!

Maxine Thibert

I experienced a bad fall and injured myself approximately 23 years ago, just a few days after delivering a beautiful baby girl. Since that time I have been in and out of Physio looking for some reprieve to my sore, always aching, tired and stiff body. Every physio clinic I attended was the same - lots of energy and happy to assess the injury until they either unsuccessfully gave up on me and either came right out and told me that there was nothing more they could do for me or pass me around from one therapist to another within their clinic. After 22 years of this and no real lasting results, I gave up and decided that this was the way I would have to spend the rest of my life when a really good friend of mine recommended me to CSA Physiotherapy. She was very persistent that I would have a different experience here - I ended up making her a promise that I would give it a try. So have been undergoing treatments with Dawn Payne for a number of months now and am extremely excited and amazed at the progress I have achieved while undergoing treatments with her. Dawn is so knowledgeable and professional as well as super friendly and easy to talk to. I love that I can both discuss and suggest things to her, she takes the time to listen and is on time for her appointments. I have to say that due to Dawn's expertise I have been given renewed hope in my recovery. I highly recommend this clinic for both their expertise and their friendly staff.

Franco S

I have been attending CSA Physiotherapy in St Albert for a couple of weeks. Unlike most Physios, my therapist Michelle is always on time and doesn't make me wait. Michelle is very good at explaining the problem and on how we are going to fix it. Thank you Michelle and CSA St Albert. I would certainly recommend this clinic to anyone in need.

Pat Hethrington

I have been seeing Dawn at CSA Physiotherapy for years for issues including severe tension headaches, back and neck problems, and arthritic knee pain, both pre- and post-replacement. The quality of treatment, the professionalism of the staff, and the level of care received have improved my quality of life dramatically. I know I can depend on CSA to keep me feeling my best!

Wendy Donohue

Stephanie Dumont at CSA is a wonderful physiotherapist always focusing on specific treatment to enhance our daily lives. She is very compassionate and motivated to help us through strengthening our bodies and heal our injuries. Stephanie has been treating my knee injury (a meniscus tear) that I experienced quite a long while ago. She has also been treating my husband’s neck (pinched nerve) after a fall during the spring thaw. We are very pleased with Stephanie’s skills and care for her patients. Brian and Wendy Donohue

Brian Donohue

Both my wife and I have been using the clinic. We recently moved to St. Albert from Ontario. We are both impressed with the quality of the health care and the efficiency and courtesy of the administrative team. The acupuncture treatments I have been receiving from Stephanie are quite new to me and the results have been excellent.

Paul Gervais

Speaking as a middle-aged runner, cyclist, and sometimes swimmer, old injuries (and some new ones) show up out of nowhere. Stephanie Dumont at CSA Physiotherapy keeps me moving!

Kaila Maat

Great services, friendly staff. Dawn is my therapist and she is very thorough and dedicated.

Doug C

Welcoming and caring, great staff! I had my rotator cuff redone for the second time, after I took my shoulder out. I have nerve damage from my shoulder down to my fingers, which has extended the recovery time. Stephanie has used heat therapy, cupping, dry needling, exercises, tens electrical impulses, massages and stretching to rehab my shoulder, arm, hand and fingers. My mobility, the strength in my shoulder, arm and hand has vastly improved after taking Physiotherapy. The feeling in my hand and fingers is slowly recovering. Therapy is still ongoing.

emily europe2019

I've seen Stephanie for almost every body part I have. I always find the treatment very effective and feel much better after each appointment. The front desk staff are very helpful as well.

Marko Zubac

I came in for some back pain in July 2020 and have been working with Stephanie to get back to normal. She's been supportive and she really knows her stuff. I'm a lot better than I was back then and am hoping to be back to my old self in a couple more months!

robert bowick

Had prp done in my shoulder i am very happy with the result it feels allot better !!

Jenine Perrott

Highly recommended! The staff and therapists are kind and knowledgeable. Stephanie has taken care of our whole family! She goes above and beyond every time.

Steve M

High props for the CSA team and the treatment I received. The therapists and front end staff are all super pro. Thanks to Dawn for keeping me moving, and also for the care she has provided to family and friends.

Craig Binch

Very friendly staff. Stephanie is an excellent therapist.

Tammy Mollenkoph

Stephanie Dumont @ CSA physio is so knowledgeable and precise when diagnosising a injury. Look no further for a physiotherapist to assess and treat your injury. She is amazing and provides you with your home exercises needed to accelerate your healing time. My familly is involved in competive sports and she has always been there to get the boys thru an injury, allowing themto continue to train and be ready for competitions. Thank you Stephanie for always ensuring that the boys have had full range of motion and for helping to ensure that their muscles are ready for their swim competitions. Your time that you spend treating them has allowed them to be successful atheletes.

Erik Kowalski

Sure helping me recover

E Owen

Excellent front end staff, smooth and efficient service. Ease of interactions with the staff is a joy and easily a 10/10, they make dealing with payment easy whether it’s self-pay, auto insurance or third party health benefits. I was referred to Dawn by my pain specialist. Dawn is an amazing physiotherapist, offers IMS, works well with auto insurance companies and sets a high standard of care. She adapted my program throughout treatment to make it fit my mental and physical health needs. Highly recommend.

Anne Newton

Still get angry when I remember my experience at this clinic! Tried therapy prior to hip replacement surgery but after 7 sessions decided to go else where. Treatment consisted of getting me to touch my toes while sitting and a hot pack!! On my last visit the hot pack was tossed on a chair and left for me to put on as, after waiting for 10 minutes, no one showed up! Oh, and the therapist was always late!! After describing my experience to a friend, she suggested Hawkstone Physical Therapy and it was a world of difference; definitely worth the drive into Edmonton!! After changing into a gown for a very extensive assessment, I was given exercises that did not involve "toe touching ", heat and ultrasound which was administered by staff, AND I had my full hour+ for $5 per session LESS!

Suzanne Fournier

I highly recommend physiotherapists Stephanie and Michelle, having been treated by both. They perform the most detailed assessments I've ever had, and constantly check to ensure that the treatment is working. They also give me homework - stretches and exercises to do at home (and the office), and they take the time to explain not only how to do them, but WHY. I really feel like we are partners in the quest to return my body to optimal functioning. I have learned so much and feel truly supported and empowered by them and their team. And the front office staff are wonderful!

P G

Stephanie does a great job of putting me back in the game when I overdo it or injure myself, whether its for my running, swimming, or cycling.

agnes wiwi

With 3 boys in hockey, I have seen my share of physiotherapists. But I have never met someone like Stephanie Dumont at CSA ! She is extremely knowledgeable and approachable. Not only they were able to get back on the ice faster but her assessment and exercise program allowes them to keep themself injury free. Thank you Stephanie!!! You are a true blessing !!! A.

Tina Maat

As a Registered Nurse, I would like to commend CSA Grandin - Physiotherapists Dawn (owner) and Stephanie for the extraordinary care that I have received over the past several years and most recently due to a MVA. The knowledge and professional expertise I have received from them while receiving IMS/hands-on care, has immensely improved my range of motion and decreased the pain I was having. The optimal care that they provide has allowed me to function at a much higher level given the damage the MVA has caused. The support staff and physiotherapists have alway communicated in a professional and caring mannerism. I would highly recommend these physiotherapists to anyone.

Conrad Clement

My wife has regularly attended this clinic for years and has had excellent IMS treatment from Dawn and her team. She does not know where she would be without this clinic.

Nat V

Great receptionists who are kind, professional and have a great sense of humor!! We see Stephanie for physio. She is super experienced and knowledgeable with any injury we have seen her for. Both my teens see her as well. They trust her and love getting acupuncture.

Heather Gareau-Miller

I have been a patient at this clinic for over 10 years. The staff at CSA are fantastic. The front desk staff and physio assistants are always friendly and courteous. Dawn and Mary are currently my therapists. They are both very passionate about what they do. They are dedicated to their patients and are continually working to find solutions to keep me active and pain free. They are humble enough to refer to other therapist when they feel someone else is better suited to deal with your concern. This team approach to treatment has benefited me greatly. I firmly believe that my quality of life is directly linked to the support I have received from the therapists at this clinic. I am 47, with multiple injuries, and the treatment I received is allowing me to continue to cycle, swim, and hike. Being active is very important to me and they have worked with me to allow me to continue to participate in sport and enjoy my life. I would not fail to recommend their services to anyone.

Ana Antonescu

A great place to go for all your Physio needs. The office staff are friendly, very welcoming and accommodating when booking appointments. My physiotherapist Michelle is excellent, she is very knowledgeable and skilled. She has helped me and my son a lot. Always a pleasure going there. Staff and specialists are all great people. Thank you CSA !

Sheila Steger

Stephanie Dumont has done an amazing job in helping our triathlete daughter recover from multiple injuries. Stephanie's thoughtful and comprehensive approach has resulted in our daughter regaining full range of motion and strength in her arm after repeat injuries, which we weren't sure was going to be possible. We are grateful for the expert care Stephanie has provided and would highly recommend her for any physiotherapy needs.

k boychuk

I have been a long time patient (10+ years) at CSA Grandin Plaza Physiotherapy. Throughout the years, three therapists and a nurse practitioner have worked with me. I have received excellent assessment and treatment interventions from all, most notably Dawn.???? I am so thankful and grateful to Dawn for her exceptional IMS treatments, perseverance, caring and wholistic approach. All her suggestions for specialized treatments (prolotherapy x 2, nerve blocks and ablations) have managed my symptoms and greatly improved my quality of life so that I can continue to participate in activities important to me. The front office staff are also great. They are caring, friendly, efficient and do their best to get you a cancellation appointment when you need one. I highly recommend CSA Grandin Plaza Physiotherapy to anyone requiring physiotherapy services. If possible, book well in advance. When a clinic such as this offers top notch services, appointments times book up quickly.

Jarred Shaved

Excellent Physiotherapy with everybody who works there is laid back. I would highly recommend!

Debbie Toews

All of the staff are so friendly and welcoming here! Jenna has been working with me for five months now as I’ve been recovering from shoulder surgery. She is excellent at what she does and it shows in how well I’m recovering!

Melissa Phillips

My family and I have been seeing Stephanie at CSA physiotherapy at Grandin Plaza in St Albert for several years. Stephanie is so amazing with my kids. She is kind, loving and caring. I have very active kids so we are not strangers to injuries and Stephanie fixes them up every time! Thank you so much Stephanie and all the staff at CSA for making my family and I feel so welcome and for giving us the best care we could ever ask for!

Vitaly Shapovalov

Knowledgeable staff, friendly,helpful.

Haven / Kim Jacobs

Stephanie Dumont is a fantastic physiotherapist. My daughter is a competitive speed swimmer and Stephanie has used both physio and acupuncture to help heal and prevent her injuries. She has also helped me to heal from numerous surgeries I had to have in quick succession. Whether your a professional athlete or an average person, Stephanie is the best physio out there. .

Rob McCue

I have been treated by the St Albert CSA staff since returning in 2006 from Afghanistan. I have had exceptional care, excellent service and amazing customer experience from this Office and the staff. They are up on the latest treatments, offer many exercises and stretches to help you recover at home and even while at the office. They have a whole body and mind concept that has been exceptional at improving my health both physically and mentally. The IMS treatment that I get for my mid and lower back pain has been extremely beneficial in keeping me active, and allows me to function as normal. I cannot say enough about the kind and spectacular service I have received. I highly recommend this care provider to all my family and friends. Cheers, Rob McCue

Greg Keats

Right from the start walking in there the people at the front desk are very welcoming and friendly,my physiotherapist Michelle,is always very happy ,upbeat,positive,and very knowledgeable with her trade,I feel very comfortable being there and everything shes doing for me,Thank You!

Diana Bilassy

I saw Stephanie and she was knowledgeable. She was able to diagnose and treat my injury. Started on a treatment plan and was feeling better in a matter of couple of weeks. I also liked the part that I'm getting treatment during my appointment rather spending the majority of the appointment doing exercising.

Cindy Levesque

Michelle has been so good at helping my fiancé and I out with our whiplash injuries. We are always excited for our next appointments!

George Sidor

I have had physiotherapy at this clinic for over 10 years. That includes traditional and IMS on my neck shoulders and low back. No matter what condition I had when the therapy starts I always am pain free when I am done. Staff there are great and a pleasure to deal with.

Becky Machnee

Dr. Shaw is great!

Rebecca Rempel

Great place, awesome staff!! Receptionists are the best!

Darcy

When things are not moving the way they should I always make an appointment!

Paul Jobb

Saw Stephanie for a lower back injury, she is very knowledgeable and professional. She diagnosed it quickly and the provided treatment, which included acupuncture, had me feeling pretty much healed in less than a couple weeks. She supplied me some specific exercises, to include in my daily routine, to keep that part of my back strong and hopefully injury free. Very nice lady, good at conversation which help distracts you from the acupuncture needles, if those bother you that is. Rest of the staff seem very helpful and accommodating , free chocolate at reception which is a bonus haha. Would happily recommend to anyone.

Donna Salzwedel

Front desk staff very helpful .We always see Stephen both my husband and i. About 5 years ago my husband total knee replacement .First day he was home i knew he needed physio ,We just called this office Stephine looked after him and helped him through the healing process, Lately i have been seeing her for my knees to, Stephine is great explaining what is going on and her method of treating things is excellent i always feel better following. This last time i needed to know if the glad program would be good .YES she said she knew the people offering it from the sturgeon hospital and helped me to get into the next session running or starting in may , Its a program for building up muscles for people who have arthritis . The swelling in my knees has gone down. THANKS STEPHINE FOR ALL YOUR GREAT HELP

Dave Coen

I have been seeing Jenna at CSA physio for many months now as she and others help me recover from a car accident. Jenna is very personable and easy to talk to. Her treatments are excellent and she has offered many different alternatives that have helped my recovery. All that I have dealt with at CSA Physio are very professional and I appreciate all of them each time I visit. Thanks!

Donna Devloo

I have been a patient of CSA Physiotherapy for over ten years for a variety of sports injuries and most currently back issues. I have seen a few of the physiotherapists on staff and have always had a very good experience with good results. The physiotherapist I have seen the most over the years has been Dawn Payne. Dawn is extremely professional, knowledgeable and caring towards her patients. When an opportunity arises to pass along a recommendation for CSA Physiotherapy, I don't hesitate.

Brenda Muir

I routinely recommend Physiotherapist Extraordinaire, Stephanie Dumont when anyone is considering this healing modality as part of their rehabilitation following an injury. Stephanie has been instrumental in getting my children back in the “game” following sports injuries - both for my teen daughter, a Highland dancer, and for my multi-sport loving son. Stephanie’s expertise and thorough treatment meant that my hockey goalie was back in net ready to give it his all following a groin tear! Not anything any goalie wants, but with the proper physio treatment from Stephanie, we trusted he was ready to return to the ice when she said so, and she was right! She has also helped treat my son’s recovery following a broken collarbone so that baseball tryouts and season could follow! Any injury, any age, any time, Stephanie has the depth of knowledge and wisdom of experience to help you get your groove back. Her additional spark of magic may be from the incredible level of fitness and athleticism she maintains, combined with her compassionate and caring nature towards everyone, all of whom she loves to see active and living life to the fullest. She genuinely wants to help others, not only to recover from their injuries, but to reach their full potential for their individual abilities. Stephanie, you da BEST!

Marnie Mills

I have being going to the CSA Physio (Grandin Plaza) clinic for 5 years. I have seen many physios over the years, and Dawn Payne is by far the best. She is very through, caring, and works with you to find a solution for your issue. The office staff are great, and even if your appointment is booked for a later date, you can often get in on the cancellation list. I have had a PRP treatment with Lloyd Tapper. He took the time to explain everything in detail, and I have had great results with the treatment. I have recommended this clinic to many friends and family, they are all amazing. I highly recommend this clinic!

Danjam H

I'm very skeptical of physio etc but was surprised by my results for my back issues. Stephanie was very thorough and was able to find the actual cause of my pain. Very thankful!!

Wayne Schramm

The office staff are friendly and very accommodating when booking appointments. My physiotherapist is excellent. She explained to me what she felt was was still causing me pain from my shoulder injury and gave me exercises to do at home. I noticed a big difference within a couple days. What a relief!

landra drouin

It was the worst experience with Dawn at CSA. She was mean and condescending. I was in pain and she belittle me during my appointment. Sad to give this bad review but that’s my true experience from her.

Kassandra Klita

Wonderful place to go to for physiotherapy. As soon as you walk in you are welcomed by wonderful ladies at the reception desk. I see Michelle for my knee injury and she is excellent and very good at her job!

Pamela North

I have been getting treatment at CSA Physiotherapy for over a year. Jenna and Dawn have provided professional and thorough care. The front desk staff are always cheerful and helpful. Thank you to all of the staff for the excellent care and kindness!

Nanette B.

Jenna is a great physiotherapist. She and all of the staff are wonderful, caring people!

Zaheer Khurshed

*Update* to respond to owner: Dawn, 3 people have thus far acknowledged I booked a service and did not receive it. Your "credit" you are referring to, was contingent that I get a 800.00 treatment, a far cry from the one i was going to try. You did not disclose anything else. This is dishonest, and your clinic has shrugged its shoulders. I gave every opportunity to make this right, and from what I can see, there is total lack of care from your clinic. If you made a mistake by not disclosing and will improve your practices great, but I shouldn't have to pay for the clinics mistake. As an FYI none of those introductions in terms of disclosures were done either, I did call your clinic but you were not available. You have my information, you can always call me when you are available . Original Review: Paid 150.00 to learn NOT to trust this clinic ( which i was happy to pay, because I want to trust the people I let inject stuff into my body). I have an acute knee injury from ice climbing. I have had knee issues for over 15 years so am well versed with the treatments, and the standard knee ligament tests that go along with them. I booked a prolotherapy appointment here. it was 250.00 on the phone for both knees upon arriving, I confirmed the price 250.00 and the service I was getting (prolotherapy). Going in and meeting the physio we did discuss both prolotherapy and PRP, he indicated he though PRP was a better choice, BUT did not have time today. I told him no problem I could come back for that, but we can do the prolotherapy today as booked, in addition to his recommended PRP. He told me he could not do that , since the appointment was not booked long enough so he did not have time. I was disappointed as that was the whole point of me taking a half day off work and coming here. Upon leaving, I was asked to pay a consult fee of 150.00, which I was told would have been waived if I had got the service done ( Which is what I came for). BUT I indeed had booked the service. I was caught off guard, and did pay. However I got to my car and turned back , because this didnt seem right. I went back to talk to the receptionist who did confirm I was booked for the injections, so they: 1.booked me for 1 service. 2.Did NOT DO the service, 3. and then charged me for something else entirely. I did not agree or sign anything agreeing to this fee. In fact I confirmed the costs on the phone during booking , as well upon arriving. The receptionist asked me to speak to the physio who I dealt with, who insisted I was twisting his words when saying he said he did not have time ( Was absolutely not the case) and that I was "trying to come in and buy a can of coke" - This was insulting since, in our meeting he did not raise any objections to doing prolotherpay beyond time. He also admitted there was an "error made here" but no one was willing to make it right. I can always forgive mistakes in any business, I am also willing to pay whatever they want. They just have to two do things: 1) Disclose their prices/ policies. 2) If YOU make a mistake, fix it. This clinic did neither and I ensured to give ample opportunity for them to make it right, by speaking to the receptionist, who had me speak to the phyiso who also spoke to the clinic operator.

laurel takats

CSA physio has made it super easy to get help after a car accident. Everyone has been easy to work with front reception to the physio therapists and at one time a chiropractor. Appointments are made easily, and attempts always made to book the best times. The staff work together focusing on each others skill sets and strengths to benefit the clients. The atmosphere is extremely clean, and staff are extremely friendly. They have worked with the insurance companies minimizes painful paperwork for me. I appreciate all of their help and expertise!

Nina Benvenuto

I have been going to CSA for about 3 years now and have to say the service they offer is amazing! I have extremely bad neck issues that were causing bad vertigo and effecting my quality of life. Really appreciate Dawn's extensive knowledge and help to find the right treatment that works for me.

Audrey Kehoe

I have been seeing Dawn for a few years now. When I first went to her it was for help with what I had been told by a few medical professionals was tendinitis in my elbow. At the first appointment I could barely hold a cup. Dawn corrected this problem within a few visits without even touching my arm. It was caused by my neck for which she has helped with and I have had trouble for really most of my adult life. She is truly an excellent therapist and I have recommended her many times to others. If you have any problem you should definitely go and see Dawn.

Janice Kindrat

Stephanie has helped me regain mobility after breast cancer surgery. I am so grateful.

ashton sewlal

November 8, I went to CSA. I met Lynne Wong, I was having severe back, leg and foot pain on my right side. I was overwhelmed by the friendly, professional and knowledgeable attention that I received not only by Lynne but by the entire staff. I feel almost 100% better today. You guys are probably the best kept secret in St. Albert. Thank you.