Reviews of Physiotherapy on Kent (Physiotherapist)

Heather Mace

The clinic staff are personable and responsive. I appreciate their timeliness. The booking app is handy and appointments are easy to book. The physio support has been consistent and proactive. Jeff Edwards often does additional preparation or research ahead of appointments to add to my care. I appreciate all aspects of my care at this location.

Michel Sabourin

I had a visit with Joseph Federico for the first time a few weeks ago for a running injury. Someone at the running room suggested I try this place. Joseph was super knowledgeable and helpful. He listened and was forthcoming with exercises. Online booking is super easy and convenient. Exercises were sent electronically. Everyone was punctual. Receptionist was friendly, organized, and efficient. I will definately be going back here in the future.

Justa Bee

Great staff and place! Always friendly and they get me out of pain quickly. There is no entrance from inside the building. Only from Kent street. Very close to transit.

M&M

This is the best physio clinic in Ottawa hands-down. They are very professional. The clinic is very well-run and modern in their way of creating, following up and sending out appointments/receipts to their customers. Most of all they have an amazing team. Everyone from the receptionists, the assistants, and the physios are very kind and are there to help you get better. I had an excellent physio (Jeffrey Edwards) who took the time to really understand my issues and help me get back to full function. I would give more than 5 stars if I could!

Tori Dark

Incredible patient service with very professional and friendly staff. Very convenient, central location on Slater and Kent. Quite affordable. The physical therapist spent an hour one-on-one time for my first appointment to get a full understanding of my injuries. Best physio clinic in the city! Jeff Edwards is fantastic and very knowledgeable. Also, most supportive waiting chairs I've ever seen. Smart for a physio clinic.

eva mohan

Jeff and Joe are awesome physios who put me back into one piece all the time! Jeff is a KT tape artist!

Tom Gamble

I had a great experience at Physiotherapy on Kent. I found the staff to be very friendly and knowledgeable. Bottom line is they helped me clear up a painful shoulder injury in a timely manner. Highly recommended!

Dan Malo

The worst physio place I've ever been to. Taking less notes and spending more time with client would be good, especially the first time. There are much better physiotherapists out there who actually spend the time with you and really care about you feeling better.

M Y

Good service! The receptionist deserves a gold medal for her customer service skills!

Brad McInnis

I have been to quite a few other Physiotherapists in Ottawa and this is the best one is by far the best. Unlike other Physiotherapists, they have modern equipment and a great setup. The staff here is very accommodating and friendly. Each time I have had an injury, I go here by default and within 2 sessions, I am feeling much better. Joe (clinic director) is excellent at what he does, always provides a lot of great recommendations and is very friendly. Highly recommended.

Mike W

Jeff is great. I've gone in for knee pain and he was able to diagnose it quickly and provide at home exercises/stretches. This summer was the first season of baseball that i had zero knee pain in 2 years. There was also no pressure to have you keep coming back if you don't need to which is a plus as I've experienced that with Chiropractors in the past.

Brian Ouellette

I went here on the recommendation of my doctor and, having never been to physio before, did not know what to expect. Jeffrey Edwards, my physiotherapist, was very thorough on my initial visit. He asked lots of questions about what was wrong and assessed my knee. He explained everything he was doing and asked about my pain level all through the visit. I appreciated his positive bedside manner and really felt like he was invested in my recovery. The office staff are polite and kind. I really like Physiotherapy on Kent and would recommend others to go here when physio is needed.

Stacy DuBois

I've been in to see Emma for a few different issues and she has been nothing less than completely amazing. One thing that sets this place apart from many others I've been to is that they seem very committed to resolving issues and minimizing the need to come back. With some other physiotherapists I've felt like some appointments were booked extraneously for the sake of charging me extra money but not actually out of a true need. The care here is excellent and all staff I've interacted with have been warm and pleasant to deal with.

Michael Jones

Joe's great; he and his team have put me a couple times now after a couple rough injuries, including a broken leg, and they've were thoughtful, supportive, and most importantly very good at getting me back to 100%. You couldn't be in better hands.

Fiona Currie

Very friendly and knowledgeable. I got immediate relief (which was amazing after months of getting no results with other treatment) and continue to see dramatic improvements.

Marc Fares

Joe Federico and the whole team are excellent: professional, friendly, expert physical therapy services.

Abigail Williams

Such a great experience. I really felt listened to and heard and appreciated the care and time taken to explain my injury to me. I left feeling so relieved and optimistic about my recovery!

Diana

My assessment with Joseph Federico was comprehensive and extremely helpful. Joseph listened to all of my issues thoroughly, asked questions, and helped me investigate the issues. He was very methodical and found several potential sources for my pain. He already gave me exercises to work on and I look forward to following up with him.

John Sutton

I really like this Physiotherapy clinic. Their online system to book an appointment is super easy to use and very convenient. My physiotherapist, Jeffery Edwards, is such a nice man and is very knowledgeable about his field. I really like his bedside manner. Would recommend this clinic to anyone.

Ann Whitely-Gillen

Jeff and Joe will never disappoint. They're the best physiotherapists I have ever been to. As a fitness instructor, I can say that these guys know their stuff - and Diane the receptionist is an absolute gem. You can certainly expect positive results from this amazing place!

Gadiel Nam

Jeffrey has been such a great physiotherapist for last 2 months. I highly recommend him.

Manon Blouin

Friendly and respectful team, and excellent treatments!

Suhan Kwon

Professional and flexible service. I always leave the clinic with new knowledge.

Sophie Taillefer

I highly, highly recommend this place. First off, the reception staff is absolutely amazing, just so friendly and professional and helpful. I have been to see Jeffrey Edwards for neck problems a few times and now, no one else will do. He's the BEST. Also, you can create a profile and book your appts online which is awesome. It shows you what availability your physio has. Fantastic. Thanks guys!!-Sophie

Mavis Chan

Customer service was truly exceptional at this clinic. I would have a very personalized response from the front desk and they would follow up whenever necessary. In regards to the service and quality of the physiotherapists, I had both Iris and Anna who were exceptionally personable and friendly. I could trust their opinion and they felt they gave advice that allowed me to heal as quickly as possible.

Kim Shier

I came in in agony; I left feeling significantly better and with a clear path towards getting rid of the pain. Felt like a miracle from Iris Loots.

Natara Adams

Jeffrey Edwards, at Physiotherapy on Kent, helped me recover after a severe knee break. He provided very good exercises to follow, was very thorough, polite, and friendly. I would highly recommend him. I'm happy to say that my knee is working very well, thanks to the help from Jeffrey! He was even able to help me a year later just to tweak some exercises to help my knee. Bookings can be scheduled very easily online or on the phone, and the receptionist was always very polite, kind, and friendly. I found the prices to be very reasonable as well.

Nikolaus Maack

Went here for physio and massage due to a muscle injury. Had five treatments in physio, but only one massage. (Mostly because my physiotherapist gave me the massages.) Very friendly people, excellent service. Very convenient for those who live and work downtown. Suburbia is dumb.

Serge Adam

Joseph is the perfect physiotherapist. Incredible service. I look forward to be treated by this experienced physio !

Jean-Michel Lafrance

I had Joseph D. Federico and he was amazing at finding, explaining the problem and bringing me back to health! Very professional and would definitely recommend.

Emily Dandy

Best massage therapists I have found in Ottawa.

Kandice Archer

Jeffrey listened carefully and got a good picture of my health and history first. He also made practical suggestions for stretching/exercise that are easy and not time consuming. I am very pleased with the service and felt the immediate benefits of my headache dissipating after his treatment.

Kevin Nault

Physio on Kent is the best physio I've ever been to. You spend all your time with an educated professional who knows what he or she is doing, you aren't placed in the control of some uneducated intern. They spend the majority of their time focusing primarily on you and aren't running back and forth between patients, they give you time of day. They are definitely going to receive my money for years to come whenever I am in Ottawa.

KaniManga A.

This is one of the best Physio clinic in Ottawa. Very professional. I am sure the owner or the manager knows how to treat his/her staff, therefor, staff are super professional and well trained. Thanks for such awesome service!!! Bravo!

Heather Giannakos

Had a great experience at Physiotherapy on Kent, staff very friendly and pleasant, Iris Loots was able to pinpoint area of pain and did her thing, Iris very knowledgeable and she is helping me to get back to being pain free, would definitely recommend Physiotherapy on Kent !!!

Severynne

I have been to see Joseph for physio a couple of years ago when I broke my leg. He was absolutely wonderful. Very good and very friendly. Recently, I pinched a nerve in my upper back area which was excruciating so I made an appointment with Jeff for physio. He was pretty good as well, very nice and knowledgeable. Then I booked a massage with Chantal... all I have to say was holy geez she is good. We weren't sure if it would work but it did. I just came back from my second one with her and looking forward to see how I am going to feel after this one. I love everything about this place. Would recommend to anyone who wants an excellent experience.

Lynne McLeod

Jeff Edwards is an amazing physiotherapist. I thought recurrent issues with my Achilles tendon meant the end of running. Instead, Jeff worked with me and developed a "return to run" program. I am happy to say with his plan I have indeed returned to running -- free from Achilles tendon pain.

Sarah C

Jeffrey Edwards is so kind, patient and knowledgeable. Our sessions never feel rushed - he really listens to you, evaluates your symptoms and comes up with a game plan for getting you recovered. He does everything he can to get you feeling better by the end of the session and after your session, sends you an email with the exercises he's prescribed with videos showing you how to do the movement. He goes above and beyond and I appreciate all the work he puts into helping his clients. I highly recommend him and this clinic to anyone looking for a physiotherapist.

Astha LaPlante

Jeff is the best! He's very caring and dedicated to providing the best care for his patients. He also gives really good exercises, and there is no pressure to keep coming back unnecessarily. The website makes it very convenient to book/reschedule appointments. Overall, this is a very well run clinic.

HANAN A

I don't usually like writing reviews but I love love love this place!!!! Such great customer service. All my experiences were positive. Really exceeds expectations!!

Jason Sears

Wouldn't even consider another place. The staff is knowledgeable and super friendly. I've been going here for about 6 years and they have always got me back on track from my injuries. Give them a try, you won't be dissapointed.

Gregory Parker

Excellent first impression. No waiting upon arrival. Reception very welcoming and friendly. Jeffrey is clearly knowledgable and good at what he does. Overall I am very happy with Physiotherapy on Kent. Gregory.

Steve Sweeney

Saw Jeff Edwards for recurring problems with my calf. Jeff is friendly and knowledgeable and provided information, therapy, and exercises to help me move forward. Unfortunately, I did not feel like there was an attempt to get to the root cause of my (recurring) injury, nor was the rehabilitation plan as focused as I thought it should be.

Trevor Bowman

I don't usually post reviews, but I've been extraordinarily pleased with my treatment here. I've seen multiple practitioners for months at a time, and I haven't seen the results I've seen with three sessions here. If you're on the fence about a therapist, seriously consider this establishment.

L R

Jeff is the absolute best physiotherapist I have ever seen, and I have seen alot of them! He diagnoses the problem right away, no second guessing, and then gives you some exercises and - voila - you are on your way to getting better already! Unfortunately for them, I don't need many follow ups because he's so good you don't need to keep returning for useless appointments. Highly recommended!!

Aaron Kunaseelan

Iris and her team are a pleasure to work with. Professional with a warm personal touch. Iris was knowledgable and thorough - I wish I started earlier!

ABDISHAKUR HUSSEIN

Simply the to-go-to professional physiotherapists in Ottawa! 5-star customer and patients services. Treatment plans come from the patient’s response to what I considered to be CONSULTATIVE diagnostic consultations. The patient is right at the centre of every treatment plan. In this regard, Physiotherapy On Kent more than measures up to its Motto of ‘Moving people, moving you’. Thanks to my highly skilled physiotherapist, Ms. Iris Loots, my arm got MOVING, once again, in the shortest time possible. Thanks Iris. I will definitely recommend this clinic as No. 1 in Ottawa.

Ashley Aki

Thank you so much for your wonderful care and treatment during my therapy sessions! My pain is almost completely gone, I am gaining more strength and range of motion :) Thank you Jeff!

Pierre-Daniel Bourgeau

I have been helped over the years by the Physiotherapy on Kent team. Their service has always been excellent and professional. My issues were properly addressed and I was always helped on the path towards healing. Jeff has been an outstanding therapist and their greatest asset. I highly recommend this clinic.

Joe Winton

Great visit! Good listening, and we made a good game plan to treat my ongoing back issues. I honestly feel better even after just one visit!