Reviews of Nepean Sports Medicine & Physiotherapy Centre (Physiotherapist)

Matthew Kirk

Very professional. I have been going here for approximately 8 years for different injuries and both Barb and Yvonne have been very helpful with my shoulders, knees and now lower back injuries.

Dave Danic

Very thorough and comprehensive treatment in a very COVID friendly environment!

Niki Mintenko

They gave me a private room for my physio therapy appointment

Andrew Craig

They saved me from spinal surgery. When I came to them, I could barely walk from how impinged the sciatic nerve in my back was. It took a few months, but I was able to regain strength in my leg and was able to start functioning normally again. They went over the top to give me every bit of service they could to help me improve. Of course, I did my homework too. I followed their expertly recommended plan of exercises and stretches. By the time I finally got in to see a neurosurgeon, my improvement was significant enough to no longer require needing surgery. Unfortunately, when my disc initially herniated, it was so severe that the nerves were damaged.. so I am left with some permanent issues. However, with the care of this great team I have been able to mitigate them and return to living mostly normally. From what I understand of the injury I had, that is a huge success.

Chris Samuel

Barb has fixed my shoulder every time!

Laura Bruins

Susan, the dietician, is fantastic. All staff are very friendly, the place is impeccable. Plus, there’s a coffee machine!

Lily

This clinic is amazing! The staff are all so friendly and welcoming, and the clinic is clean and organized. Their COVID protocols are great and I always feel 100% safe when I'm there. It truly is the best place to get physiotherapy treatments!

Blake Corbin

I went there to receive my 3rd dose. Very well organized and friendly.

Elana Lamesse

The staff are very friendly. The facility is super clean and every precaution is taken to ensure everyone's safety. It's in the Nepean Sportsplex, so it's easy to find and there's lots of parking. I have a long road to go to get healthy again, but I feel confident that I am in capable hands. I highly recommend Nepean Sports Medicine and Physiotherapy Centre to anyone who needs this service.

Carman Christopher

Matthew is one of the best massage therapist I have ever had. He has strong hands and knows what he is doing.

Maria Alicia Rubin (Mary)

They are the best physiotherapists in town

Bella Lewkowicz

I love my physiotherapist. I've gone from hobbling to running. Service is extraordinarily friendly and accommodating. Equipment is well taken care of and facilities are spotless. Also. They have coffee. (When not in the midst of a pandemic.) Good coffee.

Earl Snider

Excellent RMT Jessica

Monica Rodriguez

If you are looking for massage therapy, Heidi is your person. Customer service is great and they have taken all COVID precautions.

Marc Beauparlant

The staff here genuinely cares about getting you rehabilitated and out their doors! Best physio, best service, best staff.

Kathleen Simmons

I have had a great experience at the Nepean Sports Medicine & Physiotherapy Centre following an auto collision that left me with back and neck problems. Andrea, my physiotherapist, and Rebecca, my RMT, provided careful and comprehensive treatment that greatly reduced pain and increased mobility. Both therapists took the time to pinpoint problems and offer effective solutions. In addition to the great physical care, the facility is clean and well organized, and the reception staff are friendly and professional, and were very helpful in working with various insurance providers. I highly recommend Nepean Sports Medicine & Physiotherapy Centre.

Mandy Hanlon

I’ve been going to the Nepean Sports Medicine & physio off and on for years now. All of the physiotherapists have been great! And for the last few months I’ve been going to massage therapy with Laurie …. She’s fantastic.

Jake Banaszkiewicz

Friendly and knowledgeable people make all the difference in a fast recovery. I strongly recommend you check them out if you need physio.

Hala D.

Very good customer service. I always take massage appointment with Heidi and she is awesome.

Delaney Hansen

Very friendly staff, great hours.

Aidan Fritz-Millett

Came to see Susan Macfarlane to help with changing my eating habits and relationship with food. Susan did an amazing job helping me to understand different foods, how they work and how to put together healthy meals and snacks.

Nadia Asimail

Started here 3 weeks ago and what a world of difference. Staff are so caring and kind and my physiotherapist Yvonne is a miracle worker. Everything hurts from working at home and she’s been able to reverse all my bad postures. Thank you Yvonne. So glad I found you.

Carol Badenoch

Efficient, professional, safety procedures in place, exceptional diagnostic skills.

Kevin Sterling

Karen and her team are wonderful to deal with. They have helped me recover from a variety of different injuries over the years. They will always be my first choice!!

Stephanie Callaghan

Both my fiancé and I have been getting physiotherapy and massage therapy here and we love it. The staff are all friendly and knowledgeable, and everything is clean and well maintained. I also appreciate the way they have everything set up to accommodate COVID safety guidelines/restrictions etc. And, most importantly, I feel like my neck problems are improving. I definitely prefer appointments here compared to where I used to go.

Bahy Meyer

Thanks everyone at Neoean Soort Medicine for a great Covid friendly experience. Dianne is so knowledgeable and very helpful in finding a treatment that works for me.

Kate McMullen

Best physio place in the city hands down!!! Diane and Barb are the BEST. Only place that I have found to treat my few muscle and back issues. They use many different methods of treatment.

Cory Hirst

I am a CAF member who was outsourced to this clinic. I am newly posted here and not knowing this area I went to the closest. Lucky me, as this clinic is outstanding. The only clinic I can ever say I walked in all stiff and walked out able to bend and touch the ground. I was in a car accident and couldn't move well. I highly recommend functional dry needling. Amazing to have instant results. All the staff are friendly, trained and professional. Thanks for everything ladies

Mai ElAmir

I’ve received excellent care for my back-related issues. Barb is a wonderful physio therapist and she pays attention to details and provides excellent care. The clinic is organized and clean. The staff are wonderful And welcoming. I drive 30 mins each direction and it is well worth it. I highly recommend this clinic.

Maria Rizzo

when I 1st went in to Nepean Sports Medicine & physiotherapy centre I was greeted right away made me feel welcome right away which was great. the physiotherapist Barbara Pulfer is a awesome therapist is very polite & a pleasant person to talk and knows her stuff to & her assistant aide Alexe is awesome & very helpful and polite and is easy to talk to as well... I highly recomend this place 5 stars +

Mustapha Rajab Jr

Friendly staff and knowledgeable. Appointment times are flexible.

Steve Holtzkener

Went in for combination of problems. Physiotherapist addressed cause and affects with manual, machine supported therapy and home based (and handy application supported) exercises. The staff are friendly, helpful, responsive and, since the pandemic is still here, very careful about Covid related protocols. I highly recommend the Nepean Sports Medicine and Physiotherapy Centre.

Rick Trifunov

I appreciate how your centre is managing during COVID. I feel safe and that you are taking necessary precautions, without introducing onerous or excessive rules and restrictions. As a patient who needs ongoing care, I appreciate the extra steps and effort you are taking to keep the environment clean and safe, while still providing hands-on and effective treatment.

Susan Hodgson

Chantal has provided great Physiotherapy for my shoulder and is providing a fitness plan for strengthening in preparation for the summer season. Together with massage from Heidi I am pain free! Highly recommend Nepean Sports Medicine!

Sharon Kenny

My experience with the Nepean Sports Medicine & Physiotherapy Centre has been most disappointing after just 4 months of treatment. I was quite often treated with a serious lack of common courtesy and professionalism by 2 of the physiotherapists, namely Chantal and Andrea. The manner of engagement was abrupt with little to no collaboration around my treatment, and I was even insulted on my last visit to the point where I had to walk out of my appointment. I absolutely would not recommend this clinic to anyone. There is a serious lack of business acumen. How unfortunate...

Viv Chander

Excellent service! Friendly staff. Love the private rooms.

Halia Osadca

Very professional, knowledgeable & helpful. Yvonne Mery is an excellent physiotherapist!

Vesna Radovic-Coursol

The center was recommended to me by my family member; grateful for that. Positive experience from the first moment. Received great care for my hip problems; learned a lot and after just few weeks noticed huge improvement. Great service, knowledgeable staff, super kind and professional, including receptionists. Highly recommend Nepean Sports Medicine & Physiotherapy Centre.

Frank S

Very clean facility. Very knowledgeable and attentive team. I would highly recommend this location for physiotherapy treatment.

Peter Kenny

Jennifer D was very professional and instrumental in helping me rehabilitate an old shoulder injury.

Pauline O'Leary

I can understand why this facility is given five stars. I had PT there recently with Jennifer d'Costa..wonderful in every way- knowledgeable, caring, and explained procedures so well. The facility has a friendly atmosphere and is clean and well laid out . i definitely recommend this facility.

Brenda Sheehan

Excellent knowledgeable staff, very caring, will try their best to get you an appointment in the least amount of time!

Jacinthe C

Andrea was amazing! I was dealing with knee pain and she got me back on track in no time. I highly recommend!

Christine Dean

Appointments available same day and open in the evening, which was fantastic.

Shinjini Pilon

Went to see Andrea for an elbow injury. She was very knowledgeable and thorough. Made me feel like I was in good hands! The centre itself is very spacious and clean. Will go back if I ever need more help.

Patsy Lacelle

Barb is tackling my adductor/hip flexor old injury with notable success, after 2 sessions and me doing the daily exercises she recommended. I am very pleased with my progress, and optimistic I will have continued improvement over the coming weeks.

Sandy Rennie

Very helpful treatmentprovided by an excellent physiotherapist.

clare beckton

I have been very pleased with my experience at the Centre. The hours are convenient and it is very close. My physiotherapist Barb is very experienced and helps me with a chronic problem from an old injury. the front desk personnel are always cheerful and helpful.

Eileen Sheldrick

I have been coming to Nepean Sports Medicine for almost 30 yrs. now, for physiotherapy, massage therapy and foot care. I have always found the staff to be very professional, knowledgeable and up to date. They have been so helpful over the years with my many health issues. The facilities provide privacy, are modern, spacious and very clean. Parking is also free and close to the entrance. No wonder I keep coming back ????

Claire Ackerman

I highly recommend Nepean Physiotherapy, especially Chantal Goneau, who has helped me recover from a variety of injuries over the past few years. Chantal is a dedicated professional who uses multiple techniques including acupuncture to treat her patients. She also runs a Saturday morning fitness class at the physiotherapy clinic. These classes are both a great work-out and lots of fun. Chantal provides a different work out each week and uses her background in physiotherapy to adapt the exercises for the participants as needed.

Andy LeValliant

Really appreciated the high quality COVID measures to help keep everyone safe. Private room options, spaced out treatment zones, and extra cleaning procedures made me feel very safe. Even though everyone was wearing masks for safety I could tell everyone was smiling and having a good time, very caring team.

Dianne Hall

The. Physiotherapists and Massage Therapists know what they are doing. They diagnose your issue and create a program that will help and work for you. Barb the physiotherapist and Laurie, the massage therapist are wonderful. The Centre is very well run and Nancy, at front desk does an amazing job. Everyone is so professional and so friendly. I definitely recommend the Centre as I have had successful treatment.

lisajane turnbull

Amazing clinic, felt so safe during these crazy covid times! Karen is truly amazing. My back feels so good.

Gwendolen Harman

Great staff, fantastic covid policy! I was seeing Megan before covid started. We had been making great strides in getting my body to move properly without pain. I have been back since covid started. Nothing is crowded and everyone is wearing masks. Totally feels safe for these times. They also added a tracking app that shows what you need to do each day and records when you mark the exercises as complete. It is as always great experience!

Amanda Conohan

Very friendly and knowledgeable staff. Would highly recommend!

Veronique Cochrane

I have been a patient here on and off for 13 years for multiple different injuries including shoulder surgery rehabilitation. I would recommend Nepean Sports Medicine and Physiotherapy to anyone who needs physio.

Suzanne Bertrand

Great group of people. Therapists do everything they can to make sure you are getting better. Front staff friendly and helpful.

Kris Wilson

This place is amazing, I hurt my shoulder 5 years ago and never got it fixed. Virginia Boro preformed shockwave physiotherapy, which made a huge difference in range of motion and reduction in pain doing these motions. Jessica Eamer gave me some deep tissue massage on my rotator cuff and shoulder which were very helpful in easing the pain and again increased my range of motion.. Both gave me some exercises which were really helpful in my recovery. I cant recommend this place enuf. If your injured this is the place to go.

Ken & Leah Kirkpatrick

I have been going to see Lauri Keogh for many years for massage therapy. I find she and the staff at the centre very professional and attentive to my needs. I also appreciate their new procedures during Covid 19 and have felt very safe going for my appointments. I would highly recommend this sports medicine & physiotherapy centre,

Manon Dostie

Excellent service. Staff at the Nepean Sports Medicine and Physiotherapy Centre are both knowledgeable and extremely professional. Thank you Yvonne Mery!

Lisa Babineau

Bright, very "covid clean", place to go for treatment. This is a long standing issue for me and feel the exercises I've been given have made my healing that much faster!

Kevin Lamer

The team is professional and courteous and always willing to work with me through recovery. My thanks to everyone on their team Kevin

Cindy Cripps-Prawak

Friendly reception,. Great expertise and nice people. Facility is well kept and very clean

Emily Cosentino

If I could rate this place higher than 5 stars I would. I have been going to them for physiotherapy and dietician services since summer 2019 and cannot recommend them enough. I've had excellent service from all specialists as well as reception! So kind and understanding of a busy schedule and they will do whatever they can to accommodate. The facility is lovely and staff are knowledgeable and kind. I've had the best experience here :)

Amy Tremblay

The team at Nepean Sports Medicine & Physiotherapy Centre were so friendly and welcoming that it felt like I was visiting friends. After I broke my wrist, I had many weeks of rehabilitation. They gave me exercises to do at home and were very attentive while I was at the Centre. I would highly recommend them to anyone looking for a professional, experienced and highly skilled clinic.

Olly Wodin

Chiropodist very thorough and gentle.

ME YOU (Country Bumpkin)

Very attentive, knowledgeable therapists. Always on time with appointments. Been going here for years for various ailments, it’s my go to place for physio.

mjtheoret100

Great physiotherapy and great staff!

Jane Rau

I have been a client for 4 months. Their COVID protocol is clear, safe and consistently applied every time I visit. Staff is very friendly, helpful and professional. The clinc itself is always clean and bright and feels welcoming. I suffered a cycling injury a few years ago and am still experiencing symptoms. I appreciate the amount of one-on-one time my PT spends with me evaluating my progress and adjusting the treatment, if necessary. Treatment is mostly hands on and, thankfully, appears to be working. And her years of experience are a definite asset. A real bonus is the parking (free) right next to the clinic.

Mike Alam

Great staff! Great facility! Safe environment! For those of you that need any physio treatment, this is a great clinic to visit.

John McGuire

The staff are the best! Nancy is extremely efficient, friendly, and always on top of things. Chantal is the best Physiotherapist I have ever gone to. She can very quickly and correctly diagnose an injury and create a treatment plan that is specific to my needs and well being. She is a consummate professional and somebody that I would highly recommend.