After a very negative experience with a Physio a few years ago, I was turned off this form of rehab for a relatively severe back injury. I subsequently repeated the injury two more times in the past two years and was at the point where I felt I was out of my league to fix it. I initially looked into North Shore Sports Medicine because it was a company that direct billed my insurance provider so I called and was booked an appointment with Jenny within 3 days.
Helen at the front desk is so lovely to deal with, and promptly took me into my appointment. Jenny took a thorough history of both my injury and activities, and did a number of tests to narrow down the cause of my pain. Once she had settled on what it was, she then treated me with IMS (my first time) after discussing the treatment and risks with me. After the appointment, on my way home, I felt my entire back relax for the first time since the original injury. I definitely didn't realize how bad it was until it got better! I have been to see Jenny 3 more times now, and each time I have had massive improvements. She has given very easy exercises and therapies I can do at home that do not take up a lot of time but are very effective. She has an understanding of my active lifestyle and doesn't want to change any aspect except to make me feel better/stronger in what my goals are.
It was such an awesome experience with Jenny. She doesn't double book herself, so you have her full attention for the time slot and she listens first and then applies her considerable knowledge. She starts each sessions with "so how are you feeling?" which is just tribute to her caring nature but also evidence that she asks the right questions to get the information she needs. Plus she is just pleasant to be around generally. She has completely changed my mind about my aversion to Physios and I have already recommended a friend see her for his own injuries. I highly recommend Jenny and the crew at North Shore Sports Medicine. I am feeling so much better and it's all thanks to Jenny!!!