Reviews of Proactive Physiotherapy - pt Health (Physiotherapist)

Linda

I have been coming for several months to the clinic for a shoulder injury. I have received excellent physiotherapy on site as well as exercise guidance for continued healing between sessions. My therapist guides me through the exercises which will best help the healing; he makes sure I am doing them correctly for maximum effect. Each session involves time with a tens machine, hot moist towelling on the shoulders, and a comfortable massage of the area. I am nearing the end of my sessions and would not hesitate to return when needed and/or to recommend to anyone looking for good physiotherapy in Kingston. LJB

Marie-France Hetu

The team is very professional, friendly and caring. Appointments are always on time. I truly recommend this physio clinic.

Mary Wlotzka

Great staff

Roberta McIlroy

I love coming here. The staff are so helpful and friendly. You need to feel comfortable with the person that is making you better or else you tense up and nothing helps. These guys know their job and do an amazing job

Jammer S

Have had excellent service at ptHealth. Catherine is very organised, efficient, and in tune to my care needs. I'm on the road to recovery. Jim S.

Sharon Boudreau

I am a New Cliant and aquired a shoulder injury at work the Staff here are Amazing very Friendly and Knowlegable. I would Highly recommend this place to Anyone who is in need if their services, and to regain Quality of Life.

Roger Belzile

Job well done by Ahmed and Mike, very knowledgeable

Rob Robinson

Friends people

Angeline Santerre

Amazingly helpful, dedicated, professional staff that helped me get back on my feet.

Gaye Onurer

Kind, friendly, knowledgeable staff. A welcoming environment. Happy to start going there!

Harshavardhan Thyagarajan

Had 2 sessions with Inderdeep Singh - was really helpful - got me back to work after a couple of days of bad back pain.

Mike Galway

leaves you in the sidelines when insurse money runs out

Marie Sara Jasmine Kendall

Always excellent service here. They treat everyone with kindness and respect. Very professional and knowledgeable team. Tge receptionists are amazing at there job and very friendly and flexible. Also the one physiotherapist I met as very kind, great at her job and very attentive. I recommend this place to everyone.

Simon Fripp

Good place for physio

kyle harvey

poractive physio has been a great help with dealing with my back injury. ahmed, mike and josh have been very detailed when informing me of what to do to get better at the clinic and at home. they have provided me with equipment to continue my care outside of the clinic. they have put me through various types of treatment to heal my injury, with great attention to detail. they are very personable and polite. They take the time to answer any question ive had in relation to my injury. all around great!

Alberto Hernandes

good

Rachel Payne

Great service !! Awesome help! The people here make me feel super comfortable!!

T Pearson

Very patient Caring And gemuimly concerned for your well being... "GREAT with KIDS"

Rhys Kraft

Great experience here, very friendly staff

chobera sukriti

Staff is super friendly and therapists really ensure you get the best treatment possible. They have done a great job with my shoulder in few weeks. Would recommend 100%

Josie Grady

Knowledgable staff and really personalized treatment. I recommend this place to anyone needing physiotherapy

prashant agrawal

I have been going to Queen's physiotherapy for past year and a half for my shoulder injury but decided to give ProActive a shot. It was a great experience. The amount of information I got during the diagnosis itself was great! I was assessed by Ahmed and the way he explained everything in easier terms was great. Knowing what's actually what's going on in your body instead of just being told what to do makes a huge difference. Whoever's been going to Queen's physiotherapy, I recommend trying ProActive for sure. Hoping to see some good results in near future.

Ben Palmer

Very well organized clinic, email appointment reminders really help. The staff know you by name and are always friendly. The treatment is personnel and you really feel like the staff want to see you get better.

Stefan Thedorf

Everyone is super nice and did a great job with my physiotherapy!

Ian McCorriston

I went for therapy at pt Health because of a torn meniscus and was treated very effectively by the friendly and professional staff. They fixed me up in no time and they can do the same for you.

Naomi Robart

Had massage therapy by Jason and it was excellent. Have tried several other massage therapists and this is the first time I want to go back. Listened to my complaints and did an excellent massage and gave me tips on exercises and stretches to do between sessions.

karen brown

Very professional good service

Marg Hogan

Catherine is very professional, friendly and does a very good job. She listens and will try different things to help the healing process. I highly recommend her.

Max Power

excellent facility and friendly staff.

Amelie Waldin

Mike and Ahmed are both kind, knowledgeable, professional and truly amazing. They are the only staff and are both excellent. They went above and beyond to fix my problem and stayed within my budget. Their devotion to their work is evident. I have been thoroughly impressed and happy to have chosen Proactive.

Dennis Robertson

Very helpful and knowledgeable staff, from the therapists to the receptionist. Seeing a therapist for an injury to my back and they have bent over backwards to help because I can't...lol

Kate Baki

I had a great experience at PT health and would highly recommend it to anyone. Both Ahmed and Mike did a great job treating my injury and unlike many physio clinics PT health was easy to get an assessment and make an appointment last minute!

Taylor Tye

From the friendly parking lot attendant, to the incredibly informed and helpful receptionists to a knowledgable, to my considerate and personable physiotherapist, my experience with pt Health could not have been better. Until I dealt with persistent pain in my wrist for months and was prescribed physio by my doctor, I was leery of if physio really worked. Now that I've witnessed the knowledge and expertise that goes into physiotherapy care, I have recommended it to others: it really does work! Dr. Milne-Gibson was able to diagnose what family doctors couldn't within minutes and begin treatment right away. Truthfully I was a little sad when my tendinosis cleared up because I knew I would miss chatting with her every week. Her experience and education shines through in her work. It's evident that she is doing what she loves and that's a quality I look for in doctors. Overall: My experience with pT Physio was filled with real people who treated me as a real person and not just another patient. 10/10 will recommend. Thank you! (This review was typed with a pain-free thumb and wrist- yay!)

Amanda Van

I had a great experience at PT health, first because the receptionist is SO friendly, helpful and has a great sense of humour. Good administrators keep the office running!! My RMT was also good, checking in and tracking with me on how I was feeling about my treatment and helping me know what to expect as part o the healing process.

TORKI ALOTHAIMEEN

Great clinic and very friendly staff. I had a horrible pain after I twisted my left ankle, but I started to feel better on the third visit. I looked for a physiotherapy clinic on Google map and I found this clinic which has good reviews, so I decided to walk in and give a try. It was such a good experience.

omar maliyar

Without doubt the best physio place in Kingston. I went to several other physio clinics and none were as engaged and concerned about the problem as ptHealth was. With ptHealth, they are genuinely interested in making sure you get back to the physical health you were in post-injury.

Herleen KSB

Have a back injury and so grateful to PT proactive physiotherapy! Without their help, support and guidance I'd be in a lot more pain & just taking medicine instead of treating the issue. Great staff who is kind, helpful and knowledgeable. Great location and well equipped in comparison to other places in and around town. Very impressed and cant wait to go back!

Karla the Canuck

I love the friendliness of everyone there and I always walk away feeling better :)

vicki gallagher

Proactive Physiotherapy- pt Health clinic is helping me with my Tendonitis and frozen shoulder. The staff is very Knowledgeable, helpful, friendly and accommodating to a busy life style. I would highly recommend this clinic.

Tamara Smallwood (2016)

I've been to this physio clinic twice, and each time the experience has been awesome. The physiotherapists are always available, and do the best to help you heal. Catherine was my main physio there, and she was a joy to talk to! Micheal Corrigan took me in whenever Catherine was busy, and he was also super knowledgable and nice to talk to. Would highly recommend this clinic :)

Amar Afifi

Showed me how to rehab my shoulder and in less than a week I was back lifting weights with no clicking or pain in my shoulder. Excellent physiotherapist!

Cole Higgs

Great physio!! I am a chiropractor and I think Ahmed is the best physiotherapist in town.

Chris Kozanitis

I have extensive experience with proactive physiotherapy. They have always been knowledgeable, professional, friendly and effective. Overall an excellent experience.

benyu zou

I go to Proactive weekly and I think it is very good. This is the first physiotherapist I tried. Ahmed and the staff are really knowledgeable, caring, friendly, and professional. I will go again.

Trisha Patel

My brother had a knee injury and was suggested to go to PT Health Clinic to see Ahmed Afifi. He had a great experience with him so when I badly broke three fingers in January 2015 my brother suggested that I see Ahmed. So far my experience with Ahmed has been absolutely amazing. Ahmed is hands down the best physiotherapist in Kingston. When I first went to him I had zero movement/range of motion in my fingers. For the first month or two I saw him once a week. He has been extremely patient, and gentle but at the same time he pushed me to limits I didn't think I could get to. I now visit him once every couple of weeks and we are still determined to get my fingers at 100%. We set goals and at each visit we try harder and harder to surpass them. If it wasn't for Ahmed I seriously would not have had this much range of motion in my fingers and I thank him for that. He really has been absolutely AMAZING!! Everyone at the clinic is extremely friendly and very professional. They are always on time. I have never had to wait more than 5 minutes in the waiting room. They are all so knowledgeable. I would 101% recommend PT Health Clinic to anyone with an injury that would like to actually see results with professional people who know what they are doing. Seriously you won't regret it!!

Alyson VN

Very friendly staff! Happy I chose to go here for massage therapy.

David Smith

Thanks for all your help.

Lizette Chalk

My experience with Proactive Physiotherapy has been absolutely wonderful. Within 10 minutes of meeting Ahmed I could tell he had a real understanding of what was going on with me and how to help me. He was the first person to give me hope regarding my health and each week he gives me knowledge that has been invaluable to my recovery. I would highly recommend this place to anyone- the staff are extremely helpful, friendly and efficient. I am so grateful to have found Proactive Physiotherapy and I would not go anywhere else!

Steve Landon

Fast results and explains all the steps towards recovery. Big rooms with lots of space. I've been here for a couple different injuries and I wouldn't consider anywhere else. Ahmed is the best Physio in town

Sandy McRae

Great service and excellent treatment. Catherine is thorough and conscientious in her aprroach.

Lydia North

Friendly, attentive, and knowledgeable staff.

Jan Chellew

I will not go anywhere else! Proactive Physiotherapy treats injuries,we all know this. Ahmed and Mike have given me hope and independence. They treat my injury, lessen my pain and teach me techniques that enable me to continue doing everyday chores. This brings with it the realization that I will be continuing to do all the physical things that are in my 'bucket list'. My robotic posture and continuous physical pain are going to be a thing of the past in very short order. Proactive, thank-you.

Brian Chow

Went in with tricky back pain where two doctors couldn’t pinpoint the area of pain. Mike did a good job finding out what was the problem and fixed my back up. I was healed in exactly the amount of time they estimated during my first session with Catherine (6 weeks). I’ve also been given stretches and exercises that have so far helped me from relapsing. Friendly staff, quick service, short wait times for appointments, and uncomplicated process. Great place to go to, especially you’re covered by the pT health network

Joseph O'Shea

I have received prompt and friendly service with every visit. I receive updated physio exercises each visit and reviews of current health status and effectiveness of current therapies.

Magyn Maracle

they are a great staff and and they do a great job taking the pain away all around the greatest place to go for physio

Eric Donohue

Awesome experience. I went for a WSIB issue and ended up having my wife go to for physio that we paid for out of our own pocket. Very helpful and knowledgeable team. They left both of us feeling 100% better!

Erika Olson

Proactive Physiotherapy helped me with some mild whiplash. Even after one visit I noticed a difference. The staff were always friendly and professional. Their hours are very work friendly as they start their day early in the morning..

Tammy Marr

Fitness center

Sameh Rofail

I highly recommend Ahmad. He’s very knowledgeable and work fast to the point. He understands you quickly and acts towards it right way. I used to go to k-town for a year, they couldn’t resolved my problem as he did in few sessions.

Drew Paul

Great friendly staff that really cares about getting you feeling better. I would recommend proactive physio to anyone

Roxanne Caird

Everyone is super nice they do a great job

Jon Bell

Went here on a recommendation of a co-worker; extremely pleased. The staff were very knowledgable, friendly and happy to answer questions. I ended up with an detailed anatomy lesson! highly recommend!

Brent Barr-Taylor

I am so pleased with the therapy I have received at Proactive Physiotherapy. Catherine is very knowledgeable and the exercises she has given me have really helped to reduce my back pain. I wouldn't hesitate to recommend their services!

Uzair Muhammad

Thx to Ahmed and mike my shoulder and leg feels amazing !!!

Lauri Leach

I go to Proactive weekly and love it. This is the first physiotherapist that has actually helped me. Ahmed and the staff are really knowledgeable, caring, friendly, and professional. As long as they are there, I will be! Best Physio in Kingston in my opinion!

emily gibbs

I am very pleased with Proactive Physiotherapy, they were able to get me in next day and have been wonderful helping me recover from my injuries. The staff is all very knowledgable and professional, I highly recommend Proactive Physiotherapy!

Aaron Best

Great administrative and rehabilitation staff. Was able to recover from an injury well within the timeline suggested in my first appointment. Physiotherapists on staff was able to explain the issue and remedies very clearly.

julie kristensen

Awesome guys who genuinely want you to get better 2 thumbs up

Selena

Numerous issues with this clinic, ending with a more recent call from their collections department saying I owed them money... Not impressed with the lack of communication from this facility. I started going to Proactive with Catherine in February. Sessions lasted no longer the 20 mins, one session was 7 mins but yet looking back on my file I was charged for a full session. I would continually ask for explanation on why we would do certain exercises and was never given a response. To this day I still do not know why I was having upper back issues and lower hip issues and none of my issues were resolved. She would have multiple clients at the same time as me and I continuously felt like I was never being heard or cared for correctly. Sanitation was not up to par. I asked once if the table was cleaned and If i could sit on it , she said it was but clearly it wasn't as I saw her have a older gentleman leave the room I was in seconds before. At least she flipped the pillow that was on the table? She would also take hand sanitizer and quickly rub it over a massage tool before using it on me. I expressed my concerns through email and had no one follow up. I cancelled the rest of me sessions more than 48 hrs prior to the appt, to find out I was charged for these sessions ... I was also informed by Catherine that though she recommends massage therapy , she doesn't like to refer clients because it overall lowers her income and she has to split it with the massage therapist? Maybe I misunderstood but in the end she never referred me to one. Just overall really dissatisfied and felt I needed to share this for other's looking for a physiotherapist. ession would start with: "Okay go ahead do you exercises and I will be back" I think she saw me fully do all my exercises once.

Gevy Cao

I was REALLY impressed with the services at pt Health at this location, on BOTH physio and massage therapies. Their employees are very professional and helped a lot in my recovery! Front desk is super friendly and helpful as well. Highly recommend!

Glen McCallum

Helped me very well with my injury.Would highly recomend Ahmad.for your well being and quality of life . All staff was very helpful and friendly . Thanks again guys.

keith berry

Very knowledgeable team, efficient and effective procedures. Willing to accommodate my schedule. I highly recommend.

Liz Storey

I was in Kingston for a short time and received physiotherapy from Catherine as well massage & micro current treatment from Jason. Both were professional and very helpful with my treatments. Thanks

Michael Brown

They are very caring and understanding. My experience has been nothing but top notch with everyone there.

Donna Morrin

I have been to proactive 3 times following 3 separate injuries. The results were amazing My first visit was following a rotator cuff injury 2 weeks before I left to climb Mount Kilimanjaro in Africa. I told Ahmed my problem and that I had 2 weeks to be able to hike and carry a pack. 2 weeks later I was hiking (albeit with a light pack). I have had great success and would highly recommend proactive physiotherapy.

Dale Sands

Great team, very friendly!! Extremely professional to fix your needs and injuries!!

Alison

The staff at PT Health are very professional, personable, and knowledgeable. I would highly recommend them to my family and friends!

Y X

Annoying receptionist giving me a lecture on how I need to be on time, please don't tell me how I spend the time that I'm paying for. Some of us are busy. Also tried to squeeze in some other random walk in that hogged the therapist during my appointment. Never apologized for that part either.

Tracy Platt

Wonderful staff, very helpful, Vi is wonderful and very organized!

Michael Heath

I had a message therapy assessment with Marianna Irwin, she was very professional and nice to talk too and does tremendous work to fix you up. I highly recommend ProActive for any injuries and will be going back if needed.

MJ English

I have been a patient for 2 years and undergo one treatment per week for a knee injury. The PT Health treatments are essential to maintaining a normal level of physical activity. I highly recommend Proactive Physiotherapy.

Samantha Bradshaw

Knowledgable staff with great people skills. Their schedules are flexible to work around crazy schedules. Very welcoming and supportive environment.

Diana Jones

This Place is great place to go to get long lasting pain relief and always a happy staff. It truly a good place to go.