Reviews of Propel Physiotherapy Etobicoke (Physiotherapist)

Nicolay Doytchev

So far so good!

Maria Tollis

I have been receiving treatment at Propel Physiotherapy since March 2020. From the moment you enter the clinic, you are treated like family. I am always greeted at the front with a huge smile by the staff and they make me feel very safe and cared for (especially during COVID-19 with the ongoing restrictions). I have been working with Nick, Kyle, and Colleen, and they have been dedicated to my care since day one. I always feel supported, cared for, and my concerns are always addressed. I know that my recovery is their number one priority and they always are up to date with best practices. I cannot recommend them enough!

Adrian Lui

I've been a client of Hoong's for a couple years and of all the physio's I've been to (in Canada and in Asia), he's the most sincere and knowledgeable. I must begin by saying that I have not suffered any critical injuries but I am an active person in general who needs to be treated occasionally from minor injuries or pains from bad postures. Hoong's approach to every one of my session has always been pragmatic. His assessments are always thorough and his analysis is always comprehensible and direct which gives me a lot of confidence in what he does. After every session, I feel that I am better educated about my body, so whether you are looking for a physio to treat a serious injury (which again I've never suffered) or just an occasional tuneup like myself, give Hoong a try!

Lisa Shen

Saw Hoong Phang for a number of chronic injuries - he is an excellent physiotherapist! They do a lot of hands on work at Propel - would highly recommend them!

Tim Chong

i went in for lower back pains and my physiotherapist (Hoong) was very knowledgable and professional in getting me back into 100%. he's a super friendly guy and makes you feel very comfortable in the space.

Linda A

My mother and I were in a serious car accident last year. We were recommended Propel for our physiotherapy, and have been more than happy with the recommendation. The physiotherapists, massage therapists, and staff have been very kind and accommodating to our every need throughout our recovery. We couldn't recommend a better place to help get you back on your feet than Propel. 5 deserved stars. ????

Fabio Angelini

Great physiotherapists, very clean and neat. Higly recommended for spinal cord injuries rehab

gabe wong

I had a great experience at Propel. Hoong was thoughtful and thorough in his approach to rehab for my injury.

Darryl Novotny

The staff at Propel Physiotherapy are extraordinarily professional, caring and empathetic! I received excellent care and would recommend this clinic to anyone looking for effective treatment, a professional setting and an amazing healthcare staff.

Xander Copp

Great physiotherapy clinic. They take the proper precautions with COVID-19 protocols and are very friendly. Andres was great to work with and helped me make a ton of progress with a neck injury from a car accident. Propel helped facilitate all of the WSIB paperwork and made that much easier on my end. Andres also helped me address longstanding shoulder problems I've been dealing with for years. After 6 weeks of working with Propel and Andres, I feel much improved from where I was when I started!

Rosemary Alaimo

Going to Propel Physio was the best decision I ever made. Kyle was amazing. He’s an expert in his field and not only made me feel better physically, but was also very reassuring during the treatments. It was a pleasure meeting him. I highly recommend this place.

Sherwin Tinio

The experience at Propel Physiotherapy has been one of a kind. The kindness of the staff (Suzy, Adrienne and Jireh) from the greeting to the assessment, to the method of treatment has been very impressing. Every therapist (Colleen and Amanda) that I have had the chance to be treated by has shown professionalism and experience with aches and pain. Not only have I been treated, but also directed how to deal with the aches and pain daily. The recommendations have been helpful and assisted me greatly in coping with my daily activities, encouraging me to be more active and having a greater confidence when dealing with stress and body injuries. Thank you to all the staff, keep up with the great work :-)

Runnoo Koushall

Good place and staff are very good.

Gabriele Guiducci

These guys are all very professional, and have an amazing positive attitude!!

Ax

There is an air of just tolerate here. Fake greeting upon coming in. My client has been here multiple times and this was my first time bringing them. They looked at/treated me like I was beneath them. Poor experience from a service providers perspective.

Ash Meneses-Barona

David was great! It was my first time ever going to physiotherapy and he was great about answering questions and helping me understand how to properly strengthen my shoulder. Looking forward to healing up with David's help!

Jose Rodriguez

Awesome staff

Adolfo Silva

Really enjoy the professionally run services at Propel Physiotherapy.

James Spadafore

Awesome

Natalie Solis

Professional and knowledgeable, while feeling personal. I'm very impressed with the staff and their commitment to patients. I have overcome a persistent running injury with Propel's help!

Stu Mealey

With the coronavirus getting treatment has become quite a challenge. Today for the first time I had my appointment with Propel on Zoom and it was amazing. They treated me just like I was in person in their office. I was referred to Propel by a head doctor of a hospital and I have never looked back. I have to say a big thanks to Kyle who has made my life a lot better and to the wonderful staff at the Etobicoke location. Stu

Derab Dhondhen

I have visited Propel with my wife (Jampa Chodon) as she is still a client of Mr. Nick Li and I am really satisfied with the way he helps my wife in her therapies and the way he concerns about his patients as therapist. I would definitely recommend Propel if I get chance to do so in future for my friends and family.

Jason Albin

After being involved in a motor-vehicle accident I have been managing my pain and recovery under the care of Hoong who has been diligent in helping me with new ways to live and continue with the lifestyle I enjoyed prior to the accident. Propel has wonderful staff who truly care about their clients and believe in the rehabilitation of body and mind. Thank you for being there for me.

Ellice Strikwerda

Knowledgeable, thoughtful, and very hospitable staff! They work hard and make you feel comfortable! Great team here.

George Tsakopoulos

Kyle and the team at propel have been excellent. A friend referred me to use propel to treat my wonky knee and the service I received has helped me get my mobility back. I strongly recommend their services to anyone in need!

Jampa Chodon

After the accident, when everything seems impossible, propel physiotherapy shown some light. Particularly Nick Li’s hard work and encouraging words started helping me getting back into my normalcy so that I can continue my leftover studies and have normal life with my family. Nick has been at his best in all aspects especially in this unprecedented time of COVID-19 where there are lot more to do to get prepared for a single session. The way he supports me as a brain injured patient helped me tremendously in my recovery. I would like to extend my sincere gratitude to Nick Li and Propel.

Tyronne Hodgins

This is an amazing place. The staff are friendly and knowledgeable. Most importantly, they're very good at what they do and they care about you, the individual. Whether you are there for rehab or just a good massage, the people at Propel will help you get the best results and simply feel better about yourself!

Cheryl Ho

I've been treated by Hoong several times at Propel for my shoulder injury and can only say great things about him and the clinic! He is extremely knowledgeable and genuinely cares about the well-being of his patients.

Amy Pitre

helpful and friendly staff

King Lam

I had an excellent experience at Propel; highly recommended! I went there for running-related injuries and felt better after a few treatments. Hoong was the physio who treated me. He was very professional and wonderful to deal with. I really felt taken care of when I was there!

Jill Leizert

I rate very few places but Propal Physiotheraphy is worthy of my time for an exceptional ⭐️⭐️⭐️⭐️⭐️ review! After suffering two TBI with vestibular/neck/back migraine and mental health issues my needs are demanding and very complex. I have been receiving treatment twice per week for over a year now. I am been very impressed with the expertise of their physiotherapists especially Hoong. His training and experience is extensive and if he doesn’t know then he’s first to research and provide solutions...even after hours! Clinic is open to suggestions so I’m also receiving cupping therapy. They find a balance of care on bad physical and mental days yet motivate you to reach your next milestone in your recovery. The clean inviting open space clinic with lots of windows makes trip to rehab very comforting and not neurologically over stimulating. With 8 years of multiple rehab experiences, I have high expectations and Propel exceeds. I highly recommend Propel Physiotheraphy especially those with TBI and vestibular injuries!

Ashley Gorham [Staff]

Janna Marvyn has done an incredible job working with our little girl. She has a pleasant, kid friendly manner while still challenging our little to meet her PT goals. She has made our PT journey so much easier as we know we can trust her judgement and we know she genuinely cares.

Lianne Girard

Highly highly recommend Hoong for physiotherapy! He's extremely personable, knowledgeable and passionate about both his clients and his work. He does an excellent job communicating throughout each session and takes the time to explain concepts/injuries so that I understand what's going on with my body. Each session starts on time (which is rare in this industry!) and you can tell he thoroughly prepares for each visit. He always remembers what we discussed in previous sessions and has different exercises/ mobility work already planned in his head. Finally, as a new crossfit athlete, he has been extremely helpful with fixing my form and helping me prevent future injuries. Cannot recommend Hoong enough!!

Vanessa McRae

Great physio clinic! I came in with a problem that I couldn’t even identify and Hoong helped me understand exactly what my problem was and how to work the muscles to relieve the pain. The front staff are also really nice and helpful. Great place to go!

gurnaam singh

I came to propel physiotherapy in November 2020 after having 2 surgery on my left forearm. Nick and Andres have been great supporting me both physically and mentally to get back on the track. It’s great to see the effort of Propel Physiotherapy team during COVID-19, safety is their main priority as they always sanitize equipments after using them. I am more than happy with the progress I’ve made so far. I will definitely recommend propel physiotherapy to anyone reading this review. Just give them a try, You won’t be disappointed.

Derek Girard

Amazing staff, knowledgeable, professional, caring in a superb environment fully equipped for your therapy needs whether it's Physio, massage or exercise physiology.

Red Dot Marketing

I have been to Propel Physiotherapy for several issues over the years. Kyle fitted me for orthotics so that I could get back to running. I have also seen their RMTs for general health maintenance. I would highly recommend them to anyone.

Larry Vidin

I've been using the services at Propel for nearly a decade now as different issues have come up through the years and the personal care and treatment is nothing short of EXCEPTIONAL. The clinic owners are hands-on here and are accessible for questions and concerns. I travel quite a bit for work and I've received very useful treatment support material to take with me on the road. General staff is also super friendly and make the billing part of the experience easy. Well done Propel! Keep up the great work!

Olga Maracheva

Excellent service and knowledgeable personnel. I've been this clinic's client for 6 years and whenever I need physiotherapy, Propel is my first choice. It is a specious and well equipped clinic. I usually have my appointments with Hoong Phang who is great physiotherapist.

Vasuki Vima

This is my first experience going to physiotherapy on a regular basis, and I couldn't be more grateful for a clinic like Propel Physiotherapy. I got into a serious accident in August 2020, and was left with a pretty bad concussion and other physical injuries. I was partnered with Andres A. Rodriguez, a highly-qualified physiotherapist who truly understood my issues and provided the reassurance and support I needed. Given that it was my first experience, I wasn't completely sure of whether I'd be comfortable working with a male physiotherapist. However, I am beyond happy that I was partnered with Andres as he proves to be a selfless, caring and easy-going professional and individual. I can confidently say that he has put many patients, myself included, at the top of his priority list even if that meant working overtime. I was also paired with Colleen Man, a massage therapist at Propel, who is also highly-qualified. She is extremely good at what she does - and that's an understatement. In every session, Colleen ensures I feel heard, comfortable and ultimately better than before. She has the strength of the Hulk and the personality of a cooler Steve Irwin - if that isn't compelling enough, I don't know what is. Everyone I have encountered at Propel Physiotherapy is kind, welcoming, and have positively impacted this experience.

Michael Alberga

I've been working with a few different physiotherapists and kinesiologists at Propel. I've been a patient for about 9 months now. I had a traumatic brain injury and my progress has been outstanding thanks to the knowledge and encouragement of the staff in the clinic. Everyone is so friendly and welcoming, you can really tell they take pride in their work. I would definitely recommend this location because they produce results! I still have at least another year of work. The staff is amazing and I'm proud to say that I have complete trust in their ability as professionals. I'm confident I will be getting back to 100% maybe sooner than a year.

Mehrab

I’ve seen a few different physiotherapists here and they’re all exceptional. They share information with each other to better suit my changing schedules and reasons for the visit from ankle to back. Receptionist is super friendly and quick to process paperwork.

Chetna Suri

Great people, amazing service. A1

Brad Usherwood

After suffering a partial tendon tear in my left arm David and the team at Propel got me back on my bike. David was thorough and careful in his assessment of my injury then applied a range of treatments. I noticed a steady improve after each visit, not to mention the good conversations we had. I would highly recommend them!

Susan van Tijn

My 96 year old mother lost a great deal of her mobility after the lockdown at her retirement home. Over the past 18 months Nick Li has been working diligently with her and she is now back to being able to negotiate the hallway with the help of her walker. We really thought that she would never manage this again and are extremely grateful for all the work he has done with her.

Alanna M

Everyone in the clinic is friendly and professional, and Talia is a fantastic physio. Location is great with free parking on site.

Christian Lin

I had a great experience with Hoong and Propel when I injured my shoulder earlier this year. I experienced a supraspinatus strain while bouldering that kept me away from the gym for a month and a half. Through 5 sessions with Hoong I was able to recover full range of motion and build more strength in my shoulder area so I could return to bouldering better than before. I would definitely recommend Propel to anyone looking for a trusted physio clinic.

Maria Nunes

My rehabilitation after a car accident would not have been possible without my Propel. I'm very grateful for the services I received to help me get back on my feet.

manuel rabe

Nice...

Shoeb Khan

Very welcoming and helpful staff. The physiotherapist was professional and well trained. Got the best service with smile. 90 minutes free parking, which is more than enough.

Carolina Kaneda

Excellent Service and extreme professionalism. I have recommended Propel P. to friends and family and everyone has always received the best services from Hoong.

brian mengboupha

I got into a pretty serious motorcycle accident on June 2020. I avulsed 2 nerves from my C-spine and that caused my left arm to be paralyzed. From the accident I've experienced a lot of pain and discomfort in my neck. I currently see 3 therapist's from Propel (Sarah, Simone and Martha) all 3 of them are amazing. I wanted to point out Simone, she definitely has helped tremendously with my neck pain and discomfort. I never had acupuncture done before and was a bit nervous, but Simone's technique and knowledge made the experience a positive one. After the first session I had great results. I found there is almost instant relief in neck pain. It does creep back but over the last few months of treatment it has been so much more manageable. Sarah has played a key role in my road to recovery. She helps me keep my shoulder, elbow, wrist and fingers mobile. She has also helped with the range of motion in my neck. (i was placed in a halo brace for 12 weeks) Martha has definitely helped me move better. Prior to my accident I was very active. I worked 6 days a week as a mechanic and was in the gym 6 days a week. Martha has been working with me to getting back into the gym and also just getting back to moving how i used to.

Eugene Chun

Courteous and friendly staff. Great provider of well being services

Dee Reid

Amazing

Vivian Ting

I've been taking my son to Propel for their "Beyond Tummy Time" classes hosted by Janna since he was 3 months old and our experience has been amazing! Janna has a lot of knowledge regarding paediatric physiotherapy and the babies love her. I started going there because my son hated tummy time (therefore I hated making him do tummy time) but I knew I needed to help him out. We've seen so much improvement since attending these classes and we've tracked a lot of other milestones along the way! My son is now 8 months old and we are still attending the classes. As a new mum, I've found it very helpful to not only get educated on how to be productive with my son so that he can reach key milestones but the best part is that it all feels like "play-time" for him. I highly recommend this class if you are a parent looking for another activity to do with your child outside of the typical playgroup!

Ranjeetha D'mello

I love Amanda . She was excellent and very helpful. She listed and made good recommendations.

Marcus B

I have been attending Propel Physio for two years, and its has become my most enjoyable part of the week. And decided to write a review of my experience to-date. Amanda Raguseo, Shriya Maharaj & Colleen Man. They are attentive to the issues with empathy & kindness. This team at propel have made my difficulties manageable and given me a renewed vision of life. Propel Physiotherapy Etobicoke has been a life saver & have shown the utmost professionalism. A huge thank you to Propel.

Joshua Bond

friendly staff, great help!

viggy

Great staff

Dee W

Staff is friendly and knowledgeable. I've gone back to them for different muscular issues, and they are accommodating to my needs. I recommended the Etobicoke location to a co-worker, that's how much I enjoyed my time there.

Brenda Fu

Staff in Propel Etobicoke are very friendly, my therapist (Hoong) is very caring and helpful, he teach me to do exercises patiently, help me to find out the cause of pain. Thanks and grateful!

Timothy Ing

I’ve had multiple injuries throughout my life due to my lifestyle and as you get older recovery doesn’t come as fast. My most recent injury involved medial epicondylitis and pain around what I thought was the brachioradialis. I had been to other physiotherapists over the last year without result. After looking for another closer to home I found Propel and connected with Hoong. Initially the appointment was was for my son who had shin splints. Hoong was able to help my son in such a short time after he had been suffering throughout his whole competitive season as a javelin thrower. As for me, Hoong provided me with a thorough diagnosis and delved deeper into my history, not solely focusing on just the injury. I’m currently in the middle of my physiotherapy but results have been very favourable in just a couple of weeks. To go one step further Hoong helped me with a neck issue that had been causing a sharp pain on a regular basis. Hoong took the extra time help me and still continued with my elbow. I’m very fortunate to have found Hoong and Propel. I’m looking forward to getting back to my regular lifestyle and activities. And with Hoong’s knowledge and assistance I’ll be able to attain that and know that I have a place to go to when the next injury hits!

Gabe Piccolo

After suffering two herniated discs in my lower back almost three months ago, I found Propel and have been working with Shrey ever since. Unlike other physiotherapy clinics that I’ve been to, Propel is easy to access for people with mobility issues. The receptionists are welcoming and accommodating when booking appointments. Shrey is extremely attentive and knowledgeable. He provides appropriate advice based off of where I am in my recover, pushing me closer to a full recovery after every visit. Thanks Shrey for listening and supporting me as I work through the pain!

Sen Han Phang

Propel physiotherapy exemplifies professionalism. Amazing individuals and organization. Incredible depth of knowledge on a wide array of conditions. Highly recommend to anyone!

brent bennison

Knowledgeable staff and a friendly and professional environment. I would recommend Propel and its team to anyone seeking this type of service.

David Hains

After realizing I had frozen shoulder I needed some assistance with the recovery. Propel was located in the same building as my doctor and was very convenient to my workplace. I can't say enough good things about propel - from the reception staff to everyone that I have come across - they are extremely professional, knowledgeable and very friendly.

Nadia

This place is awesome! Susy helped me get signed up for my session, she was very patient and explained everything to me and what forms I needed to fill out, she also helped in explaining all the restrictions due to COVID and it made me feel a lot more comfortable and safe. I had my appt with Colleen she was very knowledgeable about the body and explained ways to help with my back pain as well as my shoulder pain. She focused on specific areas and relieved a lot of tension in my body. Both workers were very professional and I can’t wait for my next visit!

James Clarke

I suffered a knee injury at the end of the summer and was referred to Kyle Whaley. When I came in to see him I was having difficulty bending my leg. I had very little strength in my quad. Kyle designed exercises specific to my injury to help me recover. He took videos which I could view through an app on my phone. That way I was able to work out on my own between visits. As I progressed he gave me new exercises to build my strength. I am now back to cycling and playing hockey. I can't say enough about how Kyle has helped me.

Val Fletcher

I started with Propel after an accident that left me with a broken pelvis, femur and ankle, and a traumatic brain injury (TBI). Initially friends asked why I went to Propel for my physiotherapy rather than somewhere closer to home. At the time my answer was “because that’s where insurance proposed”. In fact it was my case manager who proposed Propel when I was discharged after 3 months in hospital. I look back now and appreciate how lucky I was to have been steered to Propel. They managed to get me back to walking, and swimming, and biking, and skiing… AND they did so with significant knowledge, experience and understanding of my TBI impacts --- long before I had any real understanding of TBI impacts myself. They are great professionals and great people to work with. THANKS Propel!!!

hossein kashani zadeh

It's been eight months since my last therapy with Propel and I am able to walk for long periods without my back hurting. Thank you for a great job.

So lenn

Do not hesitate, this is the place to go! Very competent and nice practicians, physiotherapy (with Claire) and Massage Therapy (with Bob) were very helpful for my back pain. Everything is a 5 star rating from reception, to service. I recommand.

Anthony Pompilii

Amazing personnel, Great service and amazing work.

Jefferson Park

Excellent customer service and client care. Great location, lots of parking. The clinic is COVID-ready for visits, and extra precautions are very evident. Andres Rodriguez is very professional, kind and encouraging. Andres has been helping me get my mobility and strength back due to having knee surgery. Andres transfers knowledge clearly and skillfully. A shout out to Reception as well: always friendly, welcoming and helpful."

Deanna Cook

I highly recommend the team at Propel Physiotherapy. After tibial plateau surgery, I booked an initial consultation with Hoong. I was a bit nervous given I didn’t know what to expect and randomly chose a clinic based on google reviews. From the moment I walked into Propel Physiotherapy, I knew I had made the right choice. The staff are extremely polite and friendly, and my sessions ALWAYS start on time. My therapist Hoong is highly experienced, knowledgeable, practical, and empathetic. He really listened and tailored my visits and exercises to deliver results while not consuming large amounts of my time. I always felt I had mental and physical therapy after my sessions. I always left feeling relaxed and less stressed than when I went in. Thanks to Hoong and the entire Propel team for literally getting me back on my feet again. I just returned from my final appointment with my surgeon, and he is thrilled with my progress and recovery.

Colleen Knight

In 2014 I was involved in a catastrophic car accident. It left me with many breaks throughout my body and a TBI. When I was released from the hospital it was questionable how my recovery would play out. I was fortunate to be placed with Hoong Phang as my physiotherapist. Through his commitment to me, I was able to find the physical and mental strength to not give up. Hoong helped me learn to walk again, to use stairs, to lengthen my physical endurance, regain my balance and so much more. Hoong has always been respectful and caring. To this day I continue to see Hoong as my physiotherapist and would have it no other way. I deeply thank Propel Physiotherapy and Hoong Phang for providing me with a safe environment where I have been able to regain the person I was before the accident to the best of my ability. I have and will continue to recommend Propel Physiotherapy to anyone in need.

James Dance

Very knowledgeable staff, extremely friendly environment.

Jennifer Petrilli

Great staff

Michaela W

Hoang is my current expert that I am working with with physio and acupuncture amongst items and tips including starting yoga that I continue with Jen and at home. Also Dave who fills in in when he is is unavailable. Every single person there is friendly and u always get a friendly greeting from reception and can help yourself to coffee while u wait. I have already sent someone there!! If u r unfortunate enuff to need a place like this this is the place to come!!!

N B

Hoong is the most professional and respectful physiotherapists I have ever worked with to help treat my autoimmune neurological condition. He is extremely well versed on all things related to neuro rehabilitation and is always ready to answer any of my questions but most important listen to my frustrations and wins. He sincerely cares about his patients and really does go above and beyond to ensure our progress. I have never felt rushed with him and he always follows-up with me to ensure I am on the right track with my health. It is obvious that Hoong is humble and passionate about his work and really wants to see the quality of life of his patients to be optimal. Propel Physiotherapy is very blessed to have such a wonderful practitioner on their team. Overall, this physiotherapy clinic is warm and welcoming along with having healthcare professionals who are incredible and holistic in their approach to bring good health to a diverse group of patients.

lucy De Melo

Nice knowledgeable people

S Tang

We want to share our yoga experience that my husband and I have had with Judy Anne - Awesome coach ! She is punctual; patient; professional; provides information to me in a very timely manner. Anyone out there who needs a yoga instructor to work with , I highly recommend Judy Anne at Propel Physiotherapy Clinic!! Siew and TC

Maria Rapalini

I've been through so many injuries and tried so many physio places. This is by far the best place. Hoong is an amazing physiotherapist, he takes his time to find out the problem and the right treatment to recover mobility or relieve pain. My son is a young athlete that also went through sport related injuries. And Hoong helped him recover many times... great with youth and small kids. He will never book appointments when they are not needed. Extremely knowledgeable and excellent customer service. I recommend this place and of course Hoong.

Shane Findlay

Excellent experience. Took the time to explain what was happening with my neck, how the treatment would improve it and what was needed from me to ensure this has less chance of happening again. Great guy as well.

Cris M

I am so grateful to have had the support + professional guidance that I have received from Propel Physiotherapy. I highly recommend this company if you require assistance with physical recovery + healing. Shrey Vazir has been extremely helpful + knowledgeable.

sophia

My husband had suffered a stroke in the summer. When we approached our regular physiotherapist for rehab help, she immediately recommended Propel Physiotherapy and we were so very glad she did! Not only did they have trained therapists specifically for stroke recovery but the patience, empathy and compassion combined with highly skilled and experienced professionals was a welcome experience after this life-changing stroke. Even the front desk staff were courteous and kind , especially in trying to balance and navigate all Covid protocol with admittance and billing. We have now been informed that a triple by-pass is on the horizon for my husband and we look forward to returning to Propel for his heart rehab as well. Thank you to all at Propel!

rita sacchetti

My brother-in-law had a motor vehicle accident back in Oct/19. He had spinal and neurological injuries which left him unable to walk. He started his rehab physiotherapy in March/20. Hoong , Nick and Chris are the therapists that have been working with my brother-in-law. We couldn’t have been happier with this group and the wonderful staff at the clinic. At the beginning my brother-in-law was not able to do anything on his own, he had difficulty stabilizing himself and was unable to raise or lift his legs, with the dedication and work of Hoong ,Nick and Chris my brother-in-law is now able to be more independent and is able to do some standing and hold that stand for a bit on his own, along with that he has also made a remarkable progress with raising and lifting his legs. We are now able to see able to see a light at the end of the tunnel. My brother-in-law wouldn’t be as far along as he is today without the great help and work of this clinic and its staff. To Hoong, Nick and Chris, we are beyond grateful for your dedication and knowledge in how far my brother-in-law has come along. Rita sacchetti

Patricia M.

Hoong is everything you want in a physiotherapist. He is kind, patient and extremely knowledgeable. His approach to my injury and rehab was extremely effective. In addition, the front desk staff are polite and professional. I would definitely recommend both Propel and Hoong!

Aura Ann Quinsay

My physiotherapist from Propel Physiotherapy has been trying to patch me up for almost a year and a half. I can say that I have recovered well for the last year and couple of months because of the pleasant ambience the staff radiates every time I walk in the clinic. I definitely recommend this to anyone who needs physical therapy, as well as any other type of physical rehab.

Lesia

I have been to many physiotherapists for lower back pain but Nick Li is the first one to do a full assessment on my range of motion and showed me how my gait and body position should be while walking. He makes sure I am doing the exercises properly and what muscles to engage to strengthen my core muscles. I am seeing results and don't mind doing the progressive exercises. The front staff are very efficient and welcoming. Definitely recommend Propel.

Vanessa Hatzioannidis

Managed to get a same-day consultation with Shrey when I was experiencing some very limiting pain in my arm. Shrey and other staff members were kind, professional and informative. The facility is quite large and I noticed all sorts of patients in receiving good care. After an extensive consultation I was sent a digital exercise link which outlined each exercise with images as well as a rep/set requirement. Very cool. They took care of direct billing insurance and were extremely accommodating when booking my follow up appointment outside of regular hours. Will be returning when my aging joints (surely) fail me again!

Li Guo

I had severe headache due to my right side neck and shoulder muscles got shortened. It hurt a lot when I turn my head toward left side. After one session with Mr. Phang, I could turn my head freely without any pain. It is so amazing and I am very thankful for Mr Phang's help. After couple of sessions with him, my headache reduced significantly and I could have a good sleep. I highly recommend Propel Physiotherapy for everyone.

Bill Stock

It's a well maintained facility with a decent amount of equipment, but it's really about your Physiotherapist. I've been fairly active most of my adult life, so I've been to a few of these places and for the most part your physiotherapist makes the most difference, although some places have more of the advanced toys than others. The physiotherapist I have here is decent and knows what she needs to for my rehab. She is not the best I've had and far from the worst. The best physiotherapist I've had worked with the Olympic sports teams and had all the toys, the worst stuck you on the TENS machine and walked away. I haven't really seen the toy collection here, but I don't need it for my rehab. They seem to specialize in nerve injuries, as they have a lot of wheelchair patients. The staff I've met are all very professional and courteous. The admin staff were in training when I first started going here, so it was a little rough, but not horrible. Things have improved greatly since then and all of the staff have ways been pleasant.

Cath K

Propel Physiotherapy is a great place to get proper treatment for your health needs. I highly recommended you to go. The staffs are very friendly and the place is clean / safe. My Physiotherapist - Tania is very professional and knowledgable. Beside the treatment, I also learnt a lot from her , it is really beneficial not only myself but also my family, friends.

Nikki Mutch

Extremely knowledgeable and professional staff put me right at ease and helped me to recover from my postpartum pain and childbirth injuries. Pelvic floor physiotherapy should be a standard part of maternal healthcare, and Propel Physiotherapy is the best. I highly recommend them.

Gaurav Srivastava

Propel Physiotherapy has miracle workers that look at your problems realistically and provide practical solutions that truly help you in the long run. I was assigned to Melanie for a pinched nerve in my neck and shoulder problems. Various Exercises, pointers, and feedback i received for my complaints have really helped me alleviate off of my neck and shoulder pains. I definitely recommend Propel Physiotherapy.

Alex Howieson

I booked an appointment with Propel the moment it opened following the Covid shutdown. Having been there once previously, I had an idea of what to expect but this was pre-Covid. The experience I had from the staff here was amazing, safety was the number 1 priority and all protocols were followed without fail during my visits. The help I received from clinic manager and physiotherapist Hoong Phang has been fantastic. After experiencing months of pain, which was exacerbated by being forced to work from home, I’m able to run again thanks to the excellent treatment received here. Will definitely continue to come back.

ZULEMA RIOS

Friendly, professional staff and the atmosphere is welcoming. I've seen Claire for physiotherapy, and she's extremely knowledgeable. I'm really happy with the service and the results.

Darian Lim

Super knowledgable and friendly! they took the time to explain what every exercise is for, and even personalized exercises for my environment.

Star C

Shrey was great!! He helped my child with a Grade 2 ankle sprain get back to his full mobility and balance. We are now able to get back into sports and different activities for the summer. Definitely will call Propel Physiotherapy and Shrey if we have another injury!!

Vanessa

I was injured severely 4 years ago. I have needed an abundance of Physiotherapy as well as Massage Therapy. This clinic has given me by far the greatest and most successful care and rehabilitation to get back to my life. The staff are extremely knowledgeable in their field and not only treat you as a client but as a friend or family member as well. Propel Physiotherapy is an amazing name for this clinic because it has propelled my recovery! I would recommend this clinic to anyone and everyone.

peter crawford

This is an excellent physiotherapy service. Taking all the Covid precautions so I feel safe. All the staff are professional, courteous and friendly. My physiotherapist is terrific. Amanda knows her stuff. She has been very helpful in my recovery from knee surgery. I would highly recommend her. Peter

Giuseppe Arpino

Very attentive and competent.

Kathryn P

I go to the Balance class on Thursdays. Shriya is knowledgable, patient, and enthusiastic. She pays attention to where each patient needs improvement, and come up with several different exercises to give us the ability to more comfortably go out into the world.

Matthew Chen

Propel Physio has a great team of support staff and physiotherapists. I was treated by Hoong, who is extremely knowledgeable and well-educated and has put me in the best position possible to recover from my shoulder surgery. I could not recommend them enough.

laura b

Sandra is a wonderful therapist, she was so greatcwithvmy kid, really compassionate and gentle. She got him excited tocdo his excersizes. Wonderful place.

Nik

I have gone to Propel for my shoulder and elbow. I have had an excellent experience with Hoong. Great therapy and great follow-up exercises. Thorough explanation of what muscles he is working on and how the treatment is helping to improve them. Improvement over time has been evident. It depends on the patient doing the exercises as much as the therapist in the clinic. The reception staff is polite. Hoong has done his best to accomodate appointments with my schedule. I highly recommend him and have even brought my dad in to see him for his hip and knees. A real professional. Knowledgeable and personable. He will help to reduce your pain and improve mobility. So glad I was referred to Propel.

Shirley Chum

I am very pleased to have Hoong phang as my physiotherapist who has helped and treated my shoulder . Hoong is professional in his work and is excellent with his acupuncture technique. I would strongly recommend Hoong as your physiotherapist if you are looking for one

H Cee

Came to Propel Physiotherapy with an elbow injury earlier this year. Previously, I had seen physiotherapists at other clinics, but was not getting any results from those sessions. Simone Costa took the time to really figure out what the issue was, and with a combination of acupuncture and massage, I saw huge improvements after a few sessions. She is very friendly and professional, and I would recommend her 100% percent!

Chris Jane Chua

If you're looking for a Physiotherapist for your baby, I would strongly recommend Talia. Her approach is very effective for someone who cannot talk yet, and she follows up by email with detail notes on what exercises to promote during the week. Now my son is super mobile and exploring all over the house, it's hard to keep up!

Chantelle

After a traumatic injury I was referred to Amanda at Propel for physiotherapy. Amanda is amazing and I attribute the progress I have made thus far to her. Through her I’ve also been referred to other services offered at Propel, including massage therapy and pelvic physiotherapy and everyone I have worked with is excellent. The staff at Propel genuinely care about their clients and seek a holistic approach to recovery. I recommend the clinic and their services to everyone I know who is seeking treatment for injuries and pain. Thank you, Propel!

Megan McDevitt

The whole staff at Propel are extremely knowledgeable and friendly! I am very proud to be a patient here :)

Michael K

I would highly recommend Hoong and Propel to people who value having excellent healthcare professionals on their side during their road to recovery. Having entrusted Hoong in taking care of my sports-related injuries (knee – MCL partial tear and shoulders), I have been able to come back stronger and more mindful of how to take care of my body on and off the field. Hoong is a highly qualified professional committed to learning the newest and best practices in his field and integrating that knowledge to benefit in my recovery. He always diagnoses my injury in a thorough and methodical manner, showing great bedside manner, care, and respect to my feedback and questions. Perhaps the best experience (aside from getting better) is his willingness to educate me on how my body works, how the injury was sustained, and giving no-BS assessments on how long I am out for or what actions we’ll need to take. I greatly value his advice, care, and commitment to his craft, and while I never wish to be injured, I take great comfort knowing that Hoong and Propel will be there to get me back on my feet in no time.

Jennifer Neilson

I suffered a major stroke 7 years ago & after initially experiencing substandard treatment from clearly overwhelmed & inexperienced physiotherapists at the rehab hospital I was recovering in, I was finally put in touch with Kyle Whaley & his amazing team at Propel, what a difference! Kyle always takes the time to research new treatment options for me & always explains how & why when we try something new. I can't say enough positive things about the skilled & comprehensive service offered at Propel, working with this team has literally given me my life back!

Alex Doherty

After having been involved in a serious accident I was directed to Propel Physio. They're extremely knowledgeable in their field and treat everyone like a friend. The team at Propel Physio can be credited for my awesome recovery.

Julie Osborne

Andres has been working with my 86 year old father in his home for a couple of weeks now. I wanted to let you know how much of a different Andres is making in my Dad's recovery from hip surgery. Andres is kind, patient, empathetic, knowledgeable and very professional. He encourages my Dad to try his best when doing all the exercises and makes him feel comfortable and confident to do what Andres asks him to do. I appreciate his dedication to his profession. He is making a difference in my Dad's recovery and I feel lucky to have him on our "team" to get my Dad back to his physical best.

Mike Muzz

I've been getting treated at Propel for over a year. The staff are friendly and always willing to get you an appointment when you need. Kyle and the team and very pleasant and do their best to understand and treat you based on your personal needs.

Roman Lys

I came to Propel after fracturing my ankle in February 2021. I started working with Shrey Vazir over the past month and I have noticed tremendous progress in my ankle strength and flexibility. When I went back to the surgeon for a recent checkup, he was amazed at my progress as I was able to walk without the use of my walking boot. There is still a lot of work to do to get back to my normal self. The staff at Propel inspire confidence in their skills and expertise and demonstrate a real empathy for their clients. It is a real pleasure to attend the weekly sessions. I am also impressed with their online repository which clients can access from their email and it documents their recommended home exercises. I highly recommend Propel Physiotherapy!

Daman Thable

Very pleased with my experience at Propel. Staff was helpful, accommodating, knowledgeable and able to address my symptoms.

Sheila Kellner

An outstanding facility with highly skilled specialist practitioners who really care about their clients and their specific functional needs. It is rare to see this level of competence and specialty in the profession today.

Susie Q

I really am happy I found this place cause I'm the kind of person get anxiety or nervous to go to new places. After I've endured a whiplash and few other issues from car accident, they were thoroughly knowledgeable and patience with my ever ending questions. Claire, my physiotherapist is awesome, she's funny, very knowledgeable, patience and take the time to get to the issues I was having that day which makes my sessions fun. Also, the whole staff in the office are awesome as well. I certainly recommend this place, you won't be sorry. :) Thanks to you, Propel Physiotherapy.!!!

Robert & Marsha Shaw

I came to Propel after a torn tendon surgery. Shrey has been fabulous to work with, encouraging, supportive, taking me the next level after every session. Gold Star every time for me. After 8 weeks I am light years away from where I started. I highly recommend Propel for any injury or mobility as they have great staff to suit all your needs and all the equipment to speed up your recovery. Jireh and Adrienne always welcoming. Thanks, Marsha

Haneef Rasheed

Awesome place.great therapists very well equipped. One of the best physiotherapy clinic s

Sandra Diamond Scrubb-Andrew

Safe & very friendly environment

Miro Mostafa

Comfortable place, friendly staff and accurate in diagnosis, treatment and timing.

Kim Hussey

I recommend propel to anyone with a neurological disorder. They help you work on your goals. You decide what's important to you and they motivate you to see results. Martha is great.

Azmain Siddiqui

Super friendly staff and the therapists are really knowledgeable and they actually care about you .

lindel frederick

A place I would consider as a God sent after my accident I really though there was no hope until I got introduced to propel Physiopherapy and specially for my guide my mentor and my physio pherapyst HOONG for always telling me I should first trust in the process in order to get results the more I doubted myself he persistently gave me that push and showed that the impossible we may think is more than possible if we believe what a place what great staff God is good all the time just have faith and believe.

W B

Kyle, the owner of Propel Physiotherapy, is by far the best physio I've ever had - and I had a few in my life! He treated me right after my knee surgery. Before my surgery, I had been walking with crutches/cane for almost 6 months. Kyle is very knowledgeable and experienced. He gave me the right treatment to recover and walk normally again in a very short amount of time. During my treatment at Propel, Kyle was training an intern with a lot of dedication and commitment; which I greatly appreciated and respect. I definitely recommend this place to anyone who would need physio.

M B

After many years of attending various clinics and therapies, Propel Physiotherapy offered specific rehabilitation for chronic post-concussion symptoms and vision therapy that have been very encouraging for me in recovering from my accident. From the moment I called, Adrienne was so caring and thoughtful I knew I had found the right place. My physiotherapist, Andres has been patient and very compassionate in his treatments. He continues to find the perfect balance between helping me improve while taking care in not exacerbating my symptoms. He is kind, thoughtful, professional and very knowledgeable. As a great listener, Andres is an out of the box thinker and is always willing to try new ways of improving therapy and learning the best way to help the unique needs of his patients.

Katherine Hodgins

I don't normally do reviews but I had to share my experience with Propel Physiotherapy. I'm very self conscious of my weight and uncomfortable with people I don't know massaging me. I knew for a long time my back is a mess and I had everyone tell me to get a massage. I never did because I didn't want to be judged. My back was really bothering me and I had a good friend and my mother saying that this place was amazing, so I booked an appointment. When I booked a massage they scheduled me with Peter my first thought was "Who is this man?". I was very nervous because of me being so self conscious. When I went there all the staff were all smiles and very welcoming, they asked if I wanted anything or needed anything. That made my nerves settle a little bit because everyone was so kind. I was sitting there and then Peter came out and called my name and he had a smile as he introduced him self. I went in and we began talking about why I was there and where the pain was. We made some jokes and had some laughs. Peter really made me feel comfortable and relaxed. He is always happy every time I go and to be honest, I don't feel like I'm being judged. He is the first professional that has not blamed my weight for the problems I have with my back. Overall Peter is an amazing person and massage therapist. I would not go anywhere else, this place is perfect and I don't think there is another place that could beat it. The staff is amazing and the environment is clean and modern. I couldn't ask for a better place to get the therapy I need. I go every week for Peter to work his magic and am feeling so much better because of it.

Laceby Real Estate, Brokerage

Propel Physiotherapy went above and beyond expectations. Their professional approach and expert knowledge made my exeprience second to none. Kyle and his time provided an amazing approach in a timely fashion and the results couldnt have been better. I defintely recommend them to anyone looking for a great, comfortable experience with a physio therapy team that delivers the results you are looking for and expect! Thank you Kyle and The Propel team! Mike Laceby

Christine Davies

Propel is just what you want in a health care clinic; such an inviting atmosphere with kind, knowledgeable staff who are eager to help you in every way to meet your goals. Highly recommend this place!

Sheila Armstrong

I have been a client of Propel Physiotherapy for over 8 years when the clinic was still called Pivot. I was referred to the clinic by the Toronto Rehab Centre due to their reputation of doing great work for clients. Hoong Phang has been my physiotherapist during all of this time and regardless of the issues has been always able to help me recover, most recently from pre and post Hip Replacement. Everyone at the clinic is very helpful and caring. I would recommend this clinic very highly.