Reviews of Health Bound Health Network - Etobicoke Physiotherapy (Physiotherapist)

Kingsley Owusu

I have been going to this location for a few months. From the first day I was welcomed warmly by everyone that I have met there. Both Jake the physiotherapist, and Pred the massage therapist, were very patient with me. They have done wonders for my healing process. My body feel rejuvenated now.

Michael Collins

Excellent customer service.

Sherry Rampersaud

I started physiotherapy about 10 months ago. I have never done it before. I can tell you I have the best physio Rady(Radmehr Arjmandi).He is extremely knowledgeable.He very patient with you takes his time to treat you with no or little pain as possible.He goes above and beyond to ensure his clients are more than satisfied. I am very grateful for his professionalism and friendly ways. I highly recommend him to anyone.

Hunbasher

Pure joke company.Sent me a psw that canceled 3 times before actually showing up and doing nothing.She canceled 1 more time after that and since then I have cared for myself.Every aspect of their treatmeant of me has felt like a fraud.I highly recommend suicide than this company

Emilia Kim

I'd like to share my honest story with you all. It was just over a year ago when I discovered Health Bound through Groupon voucher. I had been hesitant to purchase any health & beauty related services from the website, but I said heck, it's a $100 for two microdermabrasion sessions. When I made my first appointment with the clinic, I paid the taxes for the purchased Groupon voucher. The esthetician informed me since I have breakouts, microdermabrasion is not appropriate, I should wait until my skin is cleared out. Although I purchased the Groupon for this matter, I listened to her advice. She pulled out a selection of memberships and I ended up neglecting the voucher and purchased the annual membership. Throughout the year, I had multiple sessions of Chemical Peel. Although this isn't like your typical spa, where the calm music plays and you're left in quiet. It's more like, quick facial and chat throughout your session and leave. Back in Fall 2018, I let the esthetician know I'd like to use the voucher before they expire. I had booked my first session, all went well. With the second appointment, I was planning a trip so I informed them I will call back. I had a missed call on the month of December from the clinic, so I had called back. When I had called back at this time, I informed them I had a missed call from them. The receptionist mentioned that it may be a follow-up call. I told her to look into any memos and she mentioned no cancellations, no coming up appointments. On that note, she asked I would like to schedule my second appointment to use up my voucher. Lovely lady. The only available appointment was two months away from December. I booked it and decided to wait for two months. Last Friday, I got another missed calls as I do not check my phone during work hours. I called back and the clinic wanted to confirm my appointment for tomorrow (my appointment). I confirmed and came in on time for my appointment. When I had gone into my appointment I had been waiting for two months, Angela told me I have missed an appointment on December 22, which I was not aware of, nor were they mentioned in the previous calls. She told me my appointment was canceled today, or I can pay $60 cancellation fee. I had been so confused at this point. How did I miss an appointment and when I called back why didn't they let me know IF I actually had missed it. Beyond this mark, I only asked her one question. "Why did you not call me before I came all the way to this place, only to find out there is no appointment today?", her answer was "Because it's better to tell you in person and would you like to renew your membership?" I had been so upset with her for trying to sell me another membership when I had originally only wanted to use my Groupon prior to committing to Health Bound. Not only have I spent a lot of money on this place, but I also lost my session due to their disorganized communication form. I still cannot wrap my head around the fact that she made me travel all the way to go see her, just to find out it was canceled. Throughout, she kept pulling up files, indicating my signature to be charged $60 if a client were to miss an appointment. But have I missed any? There is certainly something not ethical about this place. None of my questions have been answered, as she was talking over me the whole time. It was so difficult to have a conversation with Angela, so I left. The questions still remain: 1. Why did Angela make her client (myself) travel all the way to the clinic when she knew there would be no appointment today? 2. This alleged missed the appointment, who booked it and why was there no communication of this appointment? Otherwise, how would I know there was an appointment made on my behalf? 3. When I called back, back in December after a missed call, IF I had missed one theoretically, why did the receptionist say I have no missed appointments and offer to book one for the future? I walked into the clinic wanting to sign up for membership but left the place disappointed in myself for not standing up for what's right.

Delphine Gaillard

They are an excellent physiotherapist! He is extremely knowledgeable and provides great therapeutic stretches and exercises each time. Additionally, their staff has a great deal of compassion and connects well with their patients. They are highly ✔ recommended for any therapy needs you may have!

Cher Mothé

Work experience and pleasant mannerisms. He is very nice, and I value his professionalism and punctuality. Thank ✌ you so much! I would highly recommend your best physiotherapy services to others.

Tabitha Jonas

Very friendly and helpful

Kathy Frigon

Can't say enough about this place. :) Discovered it through a coupon for photo facial, ended up buying an entire package for 1/2 price on lazzer hair removal. The place is so professional, and the staff that I dealt with were experienced, helpful and friendly. I was petrified of the lazzer hair removal as I had it done previously and it really hurt, to the point where I broke out into a sweat and went into shock, so I was extremely apprehensive. Their machine, when treatment was applied was absolutely pain free!!! I couldn't believe it!! Pain Free. I told the tech that I had only dreamed that one day something of this technology would come....looks like my dream came true!! Results, after only 1 treatment I'd say 1/3 to 1/2 fell off....2nd treatment 80% gone...I go monthly for my chin/neck and every 2 months for the whole body. I drive from Sudbury to get this done there...I don't even want to deal with anyone else because I don't need to look any further. I highly recommend them.

Patience Osman

In my honest opinion and review, I would like thank Healthbound Network for your outstanding professional service through out the years. I have been receiving Physiotherapy treatment from R. Arjmandi who has been very educational in providing me with extensive knowledge to maintain my mobility function, injury prevention, health and fitness. I would like to also mention exceptional service and professionalism from G.Faktorovych who helps with maintaining my circulation increase relaxation and aid in general wellness. They are both friendly highly skilled and very respectful towards my injury situation. I appreciate you both, excellent service! Continue making a great impact in the service you provide. 10 out 10 for me????. I will surly recommend your service, it has been a learning experience having you both as my treatment providers.

adam hounsell

Went for physio nice atmosphere and helpful employees

Nav Gill

Health bound is really welcoming. They have a ton of services to choose from. I highly recommend trying this clinic out.

Mckenna Trenhaile Cesar

Such a great and positive environment! I've been going to the bloor clinic since May 2019 after a terrible accident the staff at the bloor health bound clinic have been amazing and has helped me on my journey to recovery and still continues to help. I kindly recommend this location to anyone seeking therapy!

Jovana Kipic

Very friendly staff. They have been extremely helpful with my recovery and accommodating with my work schedule.

Mike Gilroy

Would not hesitate to recommend them . It so nice to encounter a group of skilled, professionals, who have the ability to make you feel that they genuinely care about you

Julie

Love this place. Discovered it through groupon for laser hair removal and keep buying facial packages now. They have very knowledgeable and most pleasant staff. Never had any issues (and i go there every couple weeks for almost two years now)

Esther Lee

I was recovering from a broken wrist and my physiotherapist, Rady, was the best! He helped me through each session, and guided me from one exercise to the next while keeping things fun and informative. My wrist’s range of motion has improved a lot since I started working with him, and I now have less restrictions. He was a great physiotherapist, and just an overall kind human being to work with and learn from????

Musette Casgrain

This clinic and everyone who works there have always treated me with the utmost respect and professionalism. They always make sure that all of my questions and concerns are addressed, and that my appointments are convenient for me. Thank you so much for your wonderful therapies! I'll also tell my friends about it.

immi

Best service ask for shabeel as your physio..he is very professional

Kathy Field

Health Bound staff have helped me a great deal over the last year. The physio I had, Rady, is extremely knowledgeable. He made a painful and long process very manageable with his friendly attitude. He listens to clients and adjusts the treatment as needed.

1alabine

Thanks to health I am able to enjoy life a little more Thanks Heath bound and your dedicated staff for helping me get back up after my accident best Physio,massage and chiropractor!

Marc Roque

Went to this place for physiotherapy, massage and chiro. First of all, the ladies at the front were really nice and friendly. I like that they screened for covid as I know they do it to everybody and made me feel assured that I'm safe during my visit. So I had a knee injury from 2 years ago from playing hockey and finally got it checked. Shabil and Jake saw me on my first appointment and introduced exercises. They were very professional. The exercises were pretty easy to do on my own and after doing it a couple of times, my knee feels so much better. I got massages from both Tatiana and Pred already and both are amazing, very relaxing. I saw Pred wiping down the room before my appointment and I'm pleased to see that. I always had issues on my lower back from work so I decided to see their chiro as well. Sarah was very friendly and chatted with me althroughout the appointment. It's my first time seeing a chiro and I was quite nervous but she made me feel comfortable by explaining what she exactly she was going to do. She cracked my backed and I immediately felt better. She gave me exercises too while sitting on my desk and it's very helpful because I can do them at work. Will definitely come back for more. Hoping to book an appointment soon.

Varthan Arulsundaram

I started massage therapy with Pred about a month a ago. On my first visit we worked out some problem areas and he gave me tips to work on them in between session. I had my second visit today. After working on my problem areas again, he put me to sleep with a relaxing massage to end the session. Would highly recommend. The customer service is also very receptive and front desk is all smiles!

Anna Petrakov

Excellent experience!! Thank you very much Dr. Lee and RMT Tatiana for your attention and exceptional work.

Norbert Herman

I had a motor vehicle accident 2months ago, I got scared of the drivers style, he was driving 90km/h+ on Dundas the rain was heavy, plus the limit is 60km/h, This place is very hard to get to with crutches, I've been there once when it was raining, their driver dropped me off the other side of the building and said this door just go in, yeah right, I felt lost there is no information board or reception desk it's a lobby, was a hard time to find the place and challenging not just the distance on a broken foot ,but talk about the floor condition it felt like ice with a crutches, I almost fall and injured my self more, it may slippery on good two feet as well when that floor is wet...anyway After the therapy I had to book my appointment like I know much better than my therapist how often I need therapy, I booked appointments, but the receptionist forget to mark it so actually it was not booked... I would not recommend this place to anyone who is on their own, It's just hustle

Hanif Alim

Great staff and all around great service. They have helped me a lot!

Dinah Oliveira

A one stop excellent shop....love it