Reviews of Concordia Physio Sport - Côte-des-Neiges (Physiotherapist)

Ichraq Benazouz

(Translated) Unfortunately I could not even try this clinic I was just shocked by the behavior of the receptionist with long black hair and blue eyes ... No professionalism and NO RESPECT ... I saw other negative comments for this receptionist the managers must be aware of what is happening at the reception !! (Original) Malheureusement je ne pouvais même pas essayer cette clinique j'ai été juste choqué par le comportement de la réceptionniste avec les cheveux longs et noir et yeux bleus... Aucun professionnalisme et AUCUN RESPECT... J'ai vu d'autres commentaires négatif pour cette réceptionniste les responsables doivent être conscient de ce qui se passe à la réception !!

Floyd Guirand

(Translated) I was treated for hip pain and a small index tendonitis by physiotherapist Janny Ren. And honestly to keep it simple, it's just REMARKABLE. Going very little to the doctor, she was referred to me by my wife and frankly I would recommend to many people around me his care and advice. In addition to being competent, she is honest and very friendly. In addition it is possible to make appointments late in the late afternoon, perfect for people who have long office hours and not easy for this kind of care usually. In addition, the clinic is ULTRA accessible because 10m from the Côte-Des-Neiges metro exit ... (Original) J'ai été traité pour une douleur à la hanche ainsi qu'une petite tendinite à l'index par la physiothérapeute Janny Ren. Et honnêtement pour faire simple, elle est juste REMARQUABLE. N'allant que très peu chez le médecin, elle m'avait été référée par ma femme et franchement je recommanderais à beaucoup de personnes autour de moi ses soins et conseils. Car en plus d'être compétente, elle est honnête et très sympathique. De plus il est possible de prendre des rendez-vous assez tard en fin de journée, parfait pour les personnes qui ont des horaires de bureaux longues et pas faciles pour ce genre de soins habituellement. En plus, la clinique est ULTRA accessible, car à 10m de la sortie du métro Côte-Des-Neiges...

suzanne lemay

(Translated) To begin the secretaries are as stupid as their feet .... They have no understanding ... Dr. Douglas met me for a bruise this said after having to bring paper, CD MRI they do not return unless you pete them a tick ... He met me after 1 1/2 months of waiting and he put 2 fingers on each side of the knee, he made me flicker 2 times and after he said ...: Mrs I am surgeon and you do not need surgery. And on that fact he gets out of the room and leaves me there ... I knew I did not need surgery but wanted a second opinion about my bruise. Extremely disappointed as I am contesting the decision made by my salary insurance ... Another month without pay to go see another doctor who I hope will be better than the latter. (Original) Pour commencer les secretaires sont betes comme leurs pieds.... Elles ont aucune comprehension... Dr Douglas me rencontrait pour une contusion ceci dit apres avois ammener papier, CD de MRI qu'ils ne rendent pas a moins que tu leur pete une coche... Il m'a rencontrer apres 1 1/2 mois d'attente et il a mis 2 doigts de chaque coté du genou, il m'a fait flechir 2 fois et apres il me dit... : Mme je suis chirurgien et vous n'avez pas besoin de chirurgie. Et sur ce fait il sort de la chambre et me laisse là... Je savais que j'avais pas besoin de chirurgie mais je voulais un 2e opinion sur ma contusion. Extremement décu vu que je suis entrain de contester la decision rendu par mon assurance salaire... Un autre mois sans salaire pour aller voir un autre medecin qui j'espere va etre mieux que ce dernier.

Libby Cohen

Very pleased with the top-notch physiotherapy services my family has been receiving from this group for the past few years. Thanks to Nelson, and previously Justin, I have been able to strengthen and regain my full range of movement in a slightly torn and “frozen” shoulder and stiff neck, thereby avoiding the cortisone route. And my teenage daughter, who suffers from back issues due to scoliosis, has been receiving crucial treatment as well from Janny, with wonderful and quite fast results. We always look forward to our great physiotherapy sessions with the team, and the staff (from reception through physio) are consistently friendly, professional, and concerned about our progress. The atmosphere here puts us at ease and helps maximize the benefits we get out of each session. We also appreciate the personalized exercise regimes and advice we receive from the team each time, to help us work on our specific physical issues at home. I gladly recommend their physiotherapy services to all ages. The results speak for themselves!

Dream catcher

All I can say is WOW! This clinic is one of the best in city. Such a warm and caring environment. My physiotherapist Nelson has given me my mobility back. He is caring, and compassionate and definitely goes the extra mile. Shout out to the front desk ladies - PJ and Heather, they are great! Hard working and very patient, and very accommodating to find me the best appointment times.

Julie Wu

They have knowledge and experience in how to improve your posture in your daily life

Domingo Amarillo-Brillantes

Speaking only of their staff related to occupational injury. I recommend their awesome team of Mary, "ERGO" Occupational therapist, Justin and Nelson, physiotherapist and Wei, Acupuncture. The other parts of the clinic not so much. Competence is important in any occupation including doctors. Always be proactive with your personal health and ask questions. If in doubt get a second opinion.

Jeffrey Philipp

Helpful and friendly physio, and excellent doctors. Wait times can be somewhat inconsistent, but that's basically a description of any clinic or medical advice we provider.

Pierre Verthume

(Translated) Me too Jani helped me she is super good. She does miracles! The first time I saw her I made a very painful leg massage but the next day my knees were like new !! She knows what she's doing this girl! (Original) Moi aussi Jani m'a aidé elle est super bonne. Elle fait des miracles! La premiere fois que je l'ai vue elle ma fait un massage très douloureux aux jambes mais le lendemain mes genoux etaient comme neufs!! Elle sait ce qu'elle fait cette fille!

Amy frank

Thank you Heather and Samantha, smooth appointment from start to finish. Everyone was professional and respectful. I really appreciated everything today!!!!

Victor Zhao

I've had an ankle injury and some knee difficulties, both of which are now fine thanks to this place. Amazing staff.

Stéphanie Meyer

(Translated) A famous clinic but a terrible day secretary! On the verge of politeness, greatly lacking in etiquette. No professionalism on his part ... Really a shame. If you call, ask to speak to another person as they really won't be able to help you properly. (Original) Une clinique réputée mais une secrétaire de jour épouvantable ! À la limite de la politesse, manquant grandement de savoir-vivre. Aucun professionnalisme de sa part... Vraiment dommage. Si vous appelez, demandez à parler à une autre personne car elle ne sera vraiment pas en mesure de vous aider correctement.

William Roy

Janny is an amazing professional and physiotherapist. She diagnosed the source of my knee injury quickly and worked immediately to resolve it - and I felt better the very next day. After that, she made sure to follow up the treatment with relevant exercises and tips. I would definitely recommend her!

Roberto D

I have chronic back and knee problems. I bounced around between clinics for years looking for a way to relive the pain and limitations I was dealing with. My doctor, who is also being treated at this clinic, referred me. I’m so glad he did. My condition has greatly improved and I am much more active than I used to be. The best health clinic I've been to. Friendly reception and great and knowledgeable health professionals. I highly recommend this clinic.

Dominic Noël

(Translated) 5 stars for my Physio. Janny, she settled my knee problems, tendonitis, wrist problem. Actually, I'll see her instead of a sports doctor, (too long)! I will never thank her enough for all the problems that have been fixed. Regarding the clinic, I like the opening hours, people at the reception are very kind. The Physiotherapy room as well as the building, a touch up would be desirable. BUT, right next to the metro CDN, so perfect location !!!!! (Original) 5 étoiles pour ma Physio. Janny, elle a reglée mes problèmes de genoux, tendinite, problème de poignet. A vrai dire, je vais la voir à place d'un médecin sportif, (trop long)!! Je la remercierai jamais assez pour tous les problèmes règlés. En ce qui concerne la clinique, j'aime les heures d'ouvertures, les gens à l'accueil sont très aimables. La salle de Physiothérapie de même que l'immeuble, une retouche serait souhaîtable. MAIS, juste à côté du métro CDN, donc parfait emplacement!!!!!

kamal semeone

(Translated) I do not recommend this place especially for cases of CNESST or SAAQ or IVAC. by reading only the questionnaires that go to the 1 RDV, you will understand everything !! I will share them shortly and on returning to the chief, after refusing to sign these debile documents. the gentleman has changed things. tried to adapt the docs but rather to do them as it was at the beginning Wait for the questionnaires v .... you're going to be shocked d here n go labas ... I advise you for example EXPERTISE PHYSIO THEY ARE JUST GENIUS (Original) je ne recommande pas cette place surtout pour les cas de CNESST ou SAAQ ou bien IVAC. en lisant seulement les questionnaires qui rementtent au 1 er RDV , vous allez tout comprendre !! je vais les partager sous peu pis en revenant au chef, apres avoir refuser de signer ces documents debiles. le monsieur a change des trucs . a essay/ d

RK P

Not sure but recently talk repeatably with a lady, I believe secretary or receptionist need to be fired........just black spot on healthcare system...not co-operative...does not deserve job in heath care system anywhere... One of the Receptionist need to be polite and smiley.. People are coming at the clinic when they have any problem with health, so they can be more comfortable if they will greet and guided well. I was very uncomfortable when they didn't talk/guide seniors very well particularly with immigrant, felt kind of racism...Doctor was good.

Rosie goyal

Great supportive staff.

An Ell

Have been going there for a long time. Love Janny, she is the best.

Shuki Ho

Shawn Smith is amazing ! The whole family goes to him with our aches. He has worked on our shoulders, necks, lower backs, knees. I would still be suffering from daily back pain if not for Shawn. He is our go to guy and we think the world of him. The staff is professional, kind, caring, courteous and helpful. Can't say enough good things. Highly recommend !!!

Simple Me

I've been coming here for occupational therapy and the occupational therapist Mary is absolutely amazing! She is one of the most kindest persons I have ever met. She's very attentive, answers all your questions and knows what exercises to give you to improve your condition. I am so grateful to have been treated by her. Thank you so much Mary!

Mary Brooks

I found the staff be professional, excellent and caring. I obtained great relief in my shoulder area regarding stiffness and pain. I highly recommend Concordia Physio Sport, Mary Brooks

Johny Reed

They have good doctors but you can find decent doctors anywhere. The thing about this place is that you have an appointment at 9 and you won’t be done until 2pm. This isn’t an exageration. You will legit wait 5 hours for 5 minutes with your doctor. These idiots are constantly overbooked and they never learn. Go anywhere but there.

François Arbique

(Translated) Doctor 2 hours late to tell me he's not milking what I have. Yet he knew it long before. He just wanted to pass my card and not take more than 2 minutes with me ... Very dirty clinic. Avoid at all costs (Original) Médecin en retard de 2 heures pour me dire qu'il ne traie pas ce que j'ai. Il le savait pourtant bien avant. Il voulait juste passer ma carte et ne pas prendre plus de 2 minutes avec moi...Clinique très sale. Éviter à tout prix

Barbara Northrup

Being referred to Shawn Smith is close to the top of the list of The Best Things That Ever Happened To Me. He has helped me to move beyond several mobility issues that caused me pain and distress. I frequently say, joking only in part, that Shawn has magic hands. Shawn knows what he is doing and if he tells you to do certain exercises, do them! I learned the hard way that failing to do the exercises because they hurt slowed my recovery. I am over 70 and I appreciate my problems being taken seriously and treated with recovery in mind. I am sorry that osteopathy is not covered by RAMQ as I believe that if more people of my age had access to these kinds of services, the health care system...and the population...would benefit. Access to the clinic is easy: there is a metro station right next door and there is free parking behind the building where the clinic is located. Staff have always been pleasant and efficient and I have noticed that they sometimes go beyond the call of duty to assure the well being of more vulnerable clients/patients. Many many thumbs up for Shawn and the clinic as a whole. I have to go for a walk now because I can!

Philippe Canning

When I fracture my clavicle in April, I was very reluctant to consult an orthopedic surgeon and even more reluctant to start physiotherapy thinking it would heal itself. I nevertheless made an appointment with Dr. Sutton whom receives patients at the Concordia Physio Sport Clinic on Côte-des-Neiges. Everything is very different at the clinic. The registration procedure is quick and well organized. Heather at the reception really made me feel welcome and her attention to detail was quite refreshing. She was warm, attentive and extremely efficient. I really felt like I was important as a patient for the clinic After my consultation, I made an appointment with Janny Wren, physiotherapist. Again, Heather helped me with the process and I was surprised to find out that they had openings as early as 7:00 in the morning which meant I did not have to miss too much work. From the first moment I met Janny, I was immediately reassured and confident. I was convinced that she would help me. After a quick assessment, she started treating my injury. I felt better immediately after my first treatment. Janny prescribed some exercises with very detailed and precise instructions. After 4 visits, my shoulder was practically completely healed and I was back to my normal level of activity in just over two months. A hearth felt thank you to all at the Concordia Physio Soport Clinic and thank you Heather and Janny for helping my recovery. It is without hesitation that I highly recommend Concordia Physio Sport Clinic

Laura

Horrible service. Receptionist are are very rude. They charge you the price of an evaluation if you don’t go within a 3 month period, even when it’s a recurring problem, and you’re seeing the same physio.

HUIBO SHEN

(Translated) The botanical garden is 1 public distance from several other venues. The map does not show the parking lot near the Botanical Garden, but follow the navigation to drive directly to the Botanical Garden, and the parking lot is at the door. Suguo only goes to the botanical garden, don't follow the navigation to stop at the gate of the ecological garden. It's suitable for visiting the greenhouse in winter, and it takes one hour to watch it. There are greenhouses from different regions connected together, and the design is very reasonable. It's worth visiting. (Original) 植物园和其他几个场馆有1公立的距离。地图上是没有显示植物园附近停车场的，但跟着导航直接开到植物园，门口就是停车场。苏果只去植物园，千万别跟着导航停到生态园门口。冬天适合逛温室，一小时也就看完了。里面有不同地区的温室连在一起，设计很合理。值得一逛。

Rebecca Teboul

Shawn and the entire team have been so helpful and patient with me during my recovery process from my shoulder surgeries. Highly recommend to anyone looking for a Physio!

Thind Happy Singh

Best

Josh G

I came here on reference from friends who had been treated a year before. Although the physio (Shawn) was very knowledgeable and did help with postural issues, my main issue was left a little in the dark. This first appointment took an hour and much attention was given to finding the cause of pain. I was left with exercises for homework. I arranged a follow up appointment which took all but 30 minutes and cost a hundred dollars. This was a very quick version of the first appointment at 90% the cost. I cannot say the value was there for that kind of money. Apparently this is different from how the practice was previously run. Maybe your experience will be a more pleasant one. Personally I was left disappointed.

Fernann

My elderly Mom was a patient of Shawn Smith's for several years. He is an extraordinarily talented and efficient Osteopath. His patience and technical knowledge enabled her to retain maximum mobility and coordination as she aged and dealt with a compromising illness. His "bedside" manner was also exceptional. He was always encouraging and focused on maximizing each and every session. Over the years my family has recommended him to many friends and family members, and all reported back that they were very pleased with the treatments received. Due to circumstances, my Mom is now being treated by Zachary Weber. I am thrilled to say that I am equally pleased with Zachary's talent as a physiotherapist. He also works hard to maximize every session despite sometimes challenging circumstances. He is always professional and has a thoughtful and especially motivating "bedside" manner. I highly recommend these talented professionals. Their outstanding skills have been a crititcal factor in ensuring my Mom's continued wellbeing.