Reviews of North Burnaby Physiotherapy and Wellness (Physiotherapist)

Sunny

I would like to say thank you to sunny ma. She is so professional and care and helpful ..once again thank you Sunny ..

Tam Leigh

I was dreading having to change my Physiotherapist when I moved cities and after one false start I found North Burnaby Physio, and I am so glad I did. I had to find the right fit/right practitioner who is certified in certain therapies, but every physio I’ve worked with here over the summer has been fantastic, welcoming and professional. Their front desk staff are always helpful, Alex in particular was super helpful letting me know there’s clothing available if your street clothes aren’t ideal/comfortable for treatment! 10/10 would recommend!

Jade Tong

I had an excellent experience - Edmund really helped me with my back pain and was really knowledgeable when answering my questions and advising on exercises and what *not* to do. The front desk is really kind and friendly, the location is easily accessible, and booking in person, by phone, or online was super convenient and easy.

Eddie Epstein

Had a painful achilles tendon problem that made it difficult to walk. Was fortunate to be referred to Man Keen Yeung who in one session using IMS Procedure, the result being the next day I felt at least a 50% improvement. Very impressed with Man Keen in his accurate diagnosis to getting me on the path to recovery. My gratitude to you Man Keen.

Anna Beciaris

Very welcoming atmosphere and my Physiotherapist Anthony really listens to what my issues are and targets them. Highly recommend checking them out !

Dino Beciaris

From previous physiotherapy experiences at other clinics I didn't like physio or they didn't make it work for me. When I was recommended to visit North Burnaby Physiotherapy and Wellness for my back and shoulder injuries due to an MVA, I found Sunny Ma very very knowledgeable, friendly and trusted her with my ongoing therapy/ rehabilitation and educating me how to maintain it in the future. I would recommend Sunny and any of the other therapists to all my friends and relatives if required !!!!!!

lili Guzman

I wouldn’t even give one star, however to be able to post i am giving one star (not deserved at all) the staff is very rude, unprofessional, not ethic, respect or politeness, to do a booking is a night mare , and the lady in charge extremely rude even told me “I recommend you to book somewhere else” definitely Customer Service is not her skill, I hope the owner sees this and realize how many sales and costumers are loosing thanks to the rude helpless staff, I would never step in to this place and never recommend it. Instead I went to Burnaby Heights Physiotherapy and was a delightful experience and I walked out pain free and becoming regular customer thanks to their professionalism. Thank you for your advise rude lady, it worked perfectly and I don’t have to be in touch with this awful place and people never again.

Peter Hrabinsky

A clean environment with a great atmosphere. I suggest asking to see Agnes Ku as she quickly fixed an issue I was having getting back to running long distances. Highly recommended!

Luvia Petersen

Lindsay O'Connor is a wonderful therapist! She was considerate and listened to all my concerns!

Gavin Siu

Florence at North Burnaby Physiotherapy and Wellness helped me get over my back pain from a car accident which allowed me to go to work without any pain or discomfort. I think she did a great job. Parking was easy to find. Usually there are spots in the underground parking around back and sometimes along the street in front of the clinic. If there isn't any, there are always spots 1 block north of Hastings on the street. Thanks Florence!

C Sutherby

I am a recent client at North Burnaby Physiotherapy and Wellness and would highly recommend Tina. She was very thorough when reviewing my needs and history and provided me with exercises and adaptions for completing them at home as well. The front reception staff is very professional, organized and friendly as well!

Taylor Gavinchuk

Edmund really knows his stuff. I was misdiagnosed by another physio and had several leg issues coming in, but within a few minutes Edmond had it all figured out and I'm back to playing basketball.

Andrew C

Staff is very friendly and professional. The location is easy to get to and there is plenty of parking in the area. I have been here for two separate problems and will definitely be coming back if I need Physio again!

Coolguy

Friendly staff and a good experience over the 4 sessions I was there. My physiotherapist, Jason Wong, was great and I highly recommend him. He was very professional but kept a light and friendly atmosphere around him. Costs are covered under ihaveaplan for students which is a big plus for me. I hope I never have to go back to a physiotherapy clinic but if I had to I would definitely return to this one.

Jamie Schneider

Had Alex as my physiotherapist & cannot thank him enough. I went into my first visit in early September on crutches, my final visit in late October I am leaving feeling totally fine. Alex gave me a workout plan that sped up my healing rate incredibly, cannot imagine where my injury would be without his help. Everyone met at the front desk was always great to talk with & friendly too. Will be telling anyone in need of physio to go here.

Steven Castaneto

I came to this clinic after my injury at work. I had no expectations as I had never been to physiotherapy before. As soon as I walked in, I was surrounded by individuals who genuinely care about their clients. From the receptionist to my physiotherapist, I was shown lots of respect, because I knew my best interests were kept in mind. To the excellent staff at NB Physio, if you are readig this, THANK YOU. I will definitely be seeing you in the near future. And I would highly recommend this facility to anyone.

Gretchen Ferguson

John Ly is excellent! He is thorough and knows exactly what he is doing. He works on muscle soft tissue pain and misalignment with multiple methods. My body adjusted with ease. So much relief from pain and I was already walking more fluidly after only the first treatment. Highly recommend.

Nk Jh

Excellent service staff, so appointments and scheduling are a breeze. Free 30 minute street parking and close to highway exit. Florence is a very open, caring physiotherapist who never rushes you, even when I was late! She listens carefully and diagnoses the issue accurately based on many years of experience. And the best part is, I was able to get availability to schedule a visit within a week, which is usually unheard of when dealing with such a highly rated clinic. When I asked how come it was relatively easy to find an appointment slot, I was told it's because her clients all recovered after treatment and didn't need to come anymore! That's testament to the efficacy of Florence and her team.

Norma Vazquez

My physio Jason was extremely helpful and friendly, The appointments were effective I recommend North Burnaby, he is so professional.

KEN HEAVYSIDE

Excellent service! Daniel really helped me recover from a leg injury quickly. Very informative when explaining the stretches, and what to expect with needling. It was also a bonus that Daniel learned a few signs so we could communicate easier in sign language .. Shows great motivation serving his client! Good job!

Pam Johnson

I love, love, LOVE Agnes Ku at North Burnaby Physio!! When I first went to see her about 6 months ago, I could not move my shoulder and arm, I was in severe pain and in great danger of it freezing. She was clear, straightforward and knowledgeable about what I needed to do to get better. She took to the time to explain everything to me and what was happening. Agnes believes that 'no pain' is how you gain which I am very grateful for and I am absolutely amazed at the results. For the first time in YEARS I have almost full mobility of my arm and shoulder. I have a bit further to go, but with Agnes I know I will get there! I highly recommend Agnes and North Burnaby Physio to everyone!!

Irfan Keshavjee

I have been going to North Burnaby Physio for a number of years and I have to say that I have not found a physiotherapist better than Florence. I’ve had many back and knee issues, and the only place that ever really helped me was North Burnaby Physio! I am so amazed at the dedication and quality of service provided by Florence and her team. Their professionalism and genuine care and understanding is what sets them apart from the rest. They go above and beyond to make you comfortable and they never make you feel rushed. I can’t thank them enough! I recommend that if you’re having any sort of physical or mobility issues that you try North Burnaby Physio. You won’t be disappointed!

Kathleen

Great staff! Welcomed by friendly receptionists. I had Daniel as my physiotherapist; he was also friendly and professional, and his methods were effective. Would recommend to friends/family!

Kelly Kale

I had a really great experience here, the gentleman at the front desk is very friendly, knowledgeable and he even had me laughing by the end of it! I would definitely recommend 10/10!!

ridvan t

Agnes is amazing and caring physiotherapist! Highly recommended

Crystal Chong

I have been a client of this clinic for the past 3 years. I have been to quite a few different physio and treatment clinics as I suffer from chronic pain as a result of vehicle accidents. By far, I will always end up back with North Burnaby Physio. From acupuncture, to IMS treatments, rehab training and strengthening.. these physiotherapists do it all. If you prefer manual therapy, I definitely recommend booking with Trevor. He is very versatile in training and techniques.

Stefanie Turco

I've seen Agnes Ku on and off for the last few years for various knee issues and she is amazing! She is very knowledgeable and thorough and is always able to fix my issues quickly. There's a lot of parking nearby and the office is clean and bright.

lamothe87

Florence took great care of me after I injured my back at work. I can't imagine what it would have been like to try and get my wellness to where it is now without her help.

Gianni Moscone

I have had daniel as my physiotherapist for the last 2 months and he's done a perfect job on informing me about my injury and what I should and shouldnt do without Daniel I probably still wouldn't be back at work yet but he has rehabilitated my hand Back to 100% I highly recommend you let him help you rehab ur injury. I know I'll be going there for all my physio needs!. Thank you Daniel & north Burnaby physio

Isaac Lim

I've had Anthony Chen as my physiotherapist to help with back pains, and flexibility issues. He is passionate, knowledgeable, a very professional individual with great interpersonal skills that keeps the atmosphere light and friendly, and most importantly...he listens very carefully to all my concerns. Through his manual technique's, and recommendations given I've stopped having the sharp pains in my back. My flexibility has also drastically increased with his help and through the stretching techniques he's given. Would highly recommend Anthony to anyone !!

Olivia Chan

Staff at North Burnaby Physio are very friendly and personable. I've been seeing Florence for work and sports related injury. But Florence is able to fix the problem everytime. Just remember, whenever you're in pain, do not wait until it's unbearable to treat it. North Burnaby Physio is always there for you!

Daniel Chang

Like most, I was skeptical coming in to physio. However, doing the exercises diligently allowed me to see results for my knee recovery. Jason Wong was patient, personable and knowledgeable during my visits. Highly recommended!

Joseph Lim

I’ve seen Florence for various injuries for almost 10 years and she is extremely helpful! She is always on time and takes the time to ask about your goals and work with you towards achieving them! North Burnaby physio is in a convenient location with plenty of parking and the friendliest staff.

Janet Nguyen

My physiotherapist is Jessica and she is awesome! She's very knowledgeable, friendly and very passionate about her job. She's been helping me with my back pain and sciatica. Highly recommend Jessica at north Burnaby physio!

Jay Graham

Jason from North Burnaby Physio was extremely helpful in my recovery from a MVA. The appointments were effective and insightful. I recommend North Burnaby Physio for anyone struggling with injuries.

Colleen Chow

I came in for Physiotherapy after a car accident. This was my first time doing physiotherapy and I am glad to have been referred to this clinic. The staff makes you feel welcomed once you step through the door and I always felt comfortable during each visit. The physiotherapist was extremely knowledgeable, sincere and genuinely cared about my treatment and results during each visit. Every treatment was thoroughly explained and the at-home exercises are demonstrated to ensure you are able to replicate once you leave the office. There is plenty of parking on the surrounding streets, I’ve never had a problem finding a spot. I LOVE that they are open till ate on weeknights and during the day on Saturdays. I find it especially convenient to be able to book my appointments through their online booking system! I’d highly recommend this place to everyone no matter where they live in the lower mainland!

Chloe Yip

Front desk lady was very nice, therapist are all very friendly and knowledgeable. They are very precise and accurate about my injuries and are able to provide useful exercise.

Harry Lau

I recently transferred from another Physiotherapy place in Burnaby, because I was still having problems with my shoulder after a year and a half of rehab. My friend introduced me to this place about two months ago and I do not intend on going anywhere else. After being so frustrated with my shoulder over the past year and a half, from the progress I have seen so far in the two months from NB Physio, I think my shoulder will be close to 100% by the end of the year. The physiotherapists here spend time diagnosing the core problem of my shoulder in each session. They have shown me many different exercises in order to rehab the injury (and they work), where other places that I have attended just hook you up to a machine and waited for me to book the next appointment. I have tried three of the physiotherapists at this clinic so far (Manu, Florence, and Lindsay) and I have been more than happy with all of them. Everyone from the physiotherapists to the receptionists are very down to earth and it just makes the environment very friendly and welcoming. With their help I can finally get back to playing hockey on a regular basis. Thank you NB Physio, you guys are more than just Physiotherapists.

Deven Prasad

I visited Daniel for a workplace injury, the service recieved from Daniel was exceptional. He went above, and beyond on many occasions to ensure I was able to return to work in a safe manner. Daniel is very well knowledged in his field, and uses a variety of therapies to help rehabilitate you back to a normal state. Thanks again!

Koss Geopan

Sunny is one of best physiotherapists in the North Burnaby area. She is kind, considerate, and knowledgeable in her field. Sunny's success is simple: she guides the client with current knowledge and motivation and the client follows through to achieve favourable results. For professional service please call and book your appointment with Sunny. Sincerely, Koss Geopan Geopan Heating and Air

Eric H

After suffering a broken ankle from a work injury, I did my post-surgery physio here. It's an extremely friendly place with great staff who made it a pleasure to go to. The front desk staff are awesome, always making it an entertaining and enjoyable visit and the physios I worked with were friendly, knowledgeable and help get me fixed up. It was always a comfortable, relaxed atmosphere and while I wouldn't recommend breaking an ankle to get there (ha...), I'd certainly recommend checking them out if you're looking for a great physio that will help you get back to work.

Matthew Simons

My physiotherapist was Jason Wong, who helped solve my lower back pain. He was a great help to me, and very personable. Highly recommended!

ML Brown

I went to Jason for whiplash after being involved in a car accident. He used a combination of manual techniques and exercises to help me get back to regular activities. We focused on one problem at a time, and I was never overwhelmed with a lengthy physio routine. Though I no longer have to attend sessions, I am still maintaining the exercises and haven't had any reoccurring neck problems. Jason was a great listener, and took all of my concerns seriously. It was a pleasure to have him as my physiotherapist during my recovery.

Jehanzeb Iqbal

My physiotherapist was Anthony Chen, who helped solve my pelvic injury problem (I feel down from stairs). He helped me a lot in my recovery. Highly recommended!

Laura W

I have been seeing Trevor Potts from North Burnaby Physiotherapy. He is an exceptionally knowledgable and personable Physiotherapist who has helped my neck injury immensely. I wouldn't go to anyone else! The front desk staff are very friendly, welcoming and efficient. I highly recommend NBP

jyhacl Interests

Excellent staff with a friendly receptionist…including my therapist Sunny m.

Kirin Chow

I've tried three physiotherapists but I make a trip to see Jason Wong at North Burnaby now. He is smart, genuine, friendly, and knows his stuff. I made so much progress with my shoulder problem under his care. Highly recommended!

Vince Au Duong

Super friendly staff who always makes sure you're well taken care of. Always leave feeling better since I first started coming here back in 2013

Rachel

Wonderful clinic! Florence is a gifted therapist who runs a business designed to help people in need. I make appointments in advance and drive across Burnaby as I have found their services a major part of my recovery from injury. I have been a client throughout the pandemic. The clinic has always followed the most stringent hygiene practices to keep the clients safe.

Edward Leung

I went to Jason after an ankle sprain from a sports injury left me with bad mobility in my ankle. Through his manual techniques and the exercises he taught me, I have been able to regain nearly all my mobility in my ankle. Through out the sessions, he was patient, detailed and thorough, thanks to his knowledge in sports injuries. I would highly recommend him to anyone that has any ailments, especially in sports injuries!

Mustafa Waziri

I had a great experience. Daniel was very knowledgeable and helpful.

Brandon Beaulieu

Fantastic place all around. Bryan is a great physiotherapist. The reception staff is very friendly and helpful. Highly recommend.

George Williams

Every member of staff was friendly. Mankeen, my physio, was excellent. He was very knowledgeable and took pride in his job. I have waited almost a year since our last session and my knees remain pain free. I still do the exercises that he set for me, although not every day like I used to while he was treating me. You will be in safe hands and feel cared for.