Reviews of Empower Physiotherapy (Physiotherapist)

Isabelle Clements

Everything you could ask for in a friendly, clean and professional clinic. Highly recommended. Great new location.

Benjamin Graeme

Linda Maedel helped me get back to work + life’s activities after injuring my hand! She is extremely personable & friendly. I am super glad to have received her treatment & knowledge! The entire establishment is professional, clean & welcoming! Steveston is very lucky to have Empower Physiotherapy!

Stacey Baker

This is absolutely THE BEST physiotherapy clinic EVER. I had a serious shoulder injury and had corrective surgery, my surgeon recommended Empower to me for my treatment and I have never gone anywhere since. At other physio therapy clinics I was so tired of being plugged into a machine and watching my therapist walk around chatting with other people about sports. Only then to have him come by and put me on another machine. At Empower they don't use machines, it is all hand therapy and it works way better and you get way faster results. Annant Chilimbi is a guru of physiotherapy, unbelievable with his knowledge and can tell you what is out of sorts just by looking at you. I want to say don't go there because I don't want them to get so busy and make it hard to get an appointment but I won't lie, they are the best. The receptionist Natalie is always very nice and she has everything under control. It is just a great experience in all.

Jacqui Oostergo

This practice is friendly, prompt and accessible. I saw Linda for a hand injury and she was very effective and helpful. I would highly recommend Empower.

Roy J Hopwood

I have no hesitation in recommending Empower Physiotherapy to anyone who is in need of physiotherapy treatment. It is extremely clean and the staff are totally professionally, whilst at the same time very friendly. In particular i must mention Janice Lee who over 3 treatment sessions has employed active listening and targeted questions to ascertain the probable cause of my injury and pin point the actual location in my body. At all times Janice kept me informed as to why and what she was doing, even with modalities i was unfamiliar with, she put me at ease. Thank you Janice and Empower Physiotherapy for looking after me and helping me with my recovery.

Annie Li

Empower is the best! I’ve had several injuries over the past few years, and each time Empower has helped me fully recover. I am impressed not only by the expertise of their clinicians, but I very much appreciate the friendliness of the staff and the beautiful new facility.

Reika Nixon (Nishio)

My Tendinitis was treated by Linda, she’s very knowledgeable, professional and friendly. A few visit to the clinic and lots of homework which cured the ache in short time. Great physiotherapist and friendly receptionist, too. Highly recommend!

Renato Souza

Anant was highly recommended to me and didn’t disappoint. He’s very knowledgeable and truly listens to your concerns and makes the treatment work for you, not the other way around. Best physiotherapy I ever had!

B R

I attended Empower Physiotherapy initially for a concussion and neck injury suffered in early November, 2020 and have been seeing Sofy Tsai pretty much twice a week since then (it is now April). My initial injuries were compounded by a second concussion and a car accident, and Ms. Tsai has provided top level care throughout. She has very thorough knowledge of the physiology of the neck and upper back, and has worked with me to regain range of motion and strength using a variety of techniques in the clinic, and a range of exercises done at home. Ms. Tsai is a consummate professional at all times, and makes me feel safe and at ease when in her care. I trust her judgement and decisions about my progress, and appreciate everything she has done to ensure I fully recover.

Michael Yap

I was referred to Adam by my GP since moving back to Richmond. Always a great experience working with Adam and team. Certainly helped my lower back pain and neck pain with simple, yet effective techniques.

Shira Gordon

I highly recommend Empower Physio! Nathan and Jennifer were fantastic and I am nearly pain free! Also - all the staff are incredibly friendly and provide great service!

Chris Dyck

Adam was quick but thorough and thankfully was able to quickly get to a diagnosis and treatment plan.

Jill Oughtred

Empower is amazing! Linda and her very knowledgeable staff have been treating my family for years. My son suffered terribly from Severs (a painful condition of the heal which occurs in growing children), which decreased his mobility and ability to play sports. This was a very difficult time for him and the treatment that he received from Empower was life changing! He was able to gain his mobility back and get back to doing what he loves the most, playing sports! Thank you Empower!!

Ivy Shih Vancouver Real Estate

I found Sofy after being rear ended by a car. I am so glad that I found her. She is very thorough on analyzing the issues and attentive on patients feedback. I have been to other physiotherapists before, but I like Sofy the best, because she truly cares about her patients and is acknowledgeable on ways to treat body issues. After Sofy's treatment and guidance, I was able to get back to work and set up an exercise routine to maintain my health at home. She is my go to physiotherapist now!

Timothy Weichel

I've been using Empower Physio for a number of muscular skeletal issues including a total knee replacement. They have been very professional, diligent and kind. I have nothing but respect for the excellent physiotherapists that work out of Empower.

Lisa Hepburn

Very happy with knowledgeable and accommodating physio services provided. Linda especially, has made a sports injury recovery possible for my son. The new more spacious location and facilities are top notch.

Tatiana Jakubowski

The Empower Physiotherapy team is welcoming, professional, and supportive. I highly recommend their team and am so grateful for the help I received. Not only did I get excellent treatment, I felt listened to and respected. Thank you Adam for getting my ankle back on track so quickly! This is now my go-to physio and I am so thankful I found such a wonderful clinic.

Ada Tuck

Empower Physiotherapy was recommended to me by a Registered Massage Therapist for post hip surgery therapy. Their approach is hands on and highly effective as they don't just assess your injury, but make sure the treatment is clearly explained and demonstrated so that you can continue treating yourself at home. I'm very pleased to recommend Empower Physiotherapy for their excellent treatment, their pleasant staff and comfortable and clean facilities. And, a special thank you to Linda Maedel who treated me.

Howard Chang

I went in for two appointments, and they were easily the two best treatments I've had. It was true one-on-one treatment; not like other clinics where they plug you into a machine while they check on someone else. I have no more soreness …

Kevin Phillips

Injured myself playing hockey and Linda was amazing in helping me rehabilitate my shoulder. 10/10 will probably get injured again.

Kyra Loat

My experience at Empower was great! Very clean and felt safe with the staff. Adam, my physiotherapist, was very knowledgable, attentive, and friendly! With his help, my back and shoulder are feeling much better and now I have some long-term strategies to help my shoulder if it acts up again in the future! Adam explained everything to me clearly and in a way I could understand, I would definitely book with Adam again!

Dan Moody

Empower physio is the best! I've been to Empower over the last few months and had Adam help me with general chronic pain in my back. Every session is hands on, one on one. Adam works with you to make sure you are getting the most out of your session and makes sure you understand how to best take care of yourself between visits as well. I highly recommend .

Daniel Jordan

Empower has been my physiotherapist of choice for the past 5 years for a number of injuries due to sports including an achilles tendon, hamstring, golfer's elbow, etc. Linda and Janice are great! Most recently, Linda helped me rehab a shoulder that had no mobility and was affecting my sleep.

David Hobbs

Linda, Adam and the whole team at Empower Physiotherapy were thoughtful, encouraging and extremely helpful at speeding up my return to being me. I tore my patellar tendon and was very discouraged at how long the rehab was going to take. I could see an improvement after each visit when they measured my range of motion. Highly recommended.

Steve T

Empower Physiotherapy's staff are knowledgeable, caring and patient. I have been seeing Adam to treat a wrist condition, and thanks to my treatment sessions at Empower Physiotherapy, my wrist has improved considerably. Adam always takes the time needed to listen to my questions, has continually offered guidance and support on my road to recovery, and most importantly, has equipped me with the knowledge I need to continue caring for and treating my wrist injury at home. As part of my treatment, I also had a session with Linda (Empower's hand specialist), who custom-built a wrist brace specifically tailored to my injury - this made a huge difference compared to the over-the-counter brace I had previously been using, and I am extremely grateful that I had access to that level of service with Empower Physiotherapy. I really appreciate that Empower's treatment sessions are truly one-on-one, with the undivided attention of your therapist for the duration of your treatment session. If I ever need physiotherapy in the future, Empower Physiotherapy will be my first and only call. Thanks Adam! Thanks Empower Physiotherapy!

Jennifer Landels

Even though I moved to Langley, I still travel back here for physio. Anant's ability to assess and treat pain from muscle and fascia tightness borders on magical.

Jeff Willis

An amazing service - highly professionally, responsive and caring. They are the best with their customer service with a strong emphasis on wellness.

Becky S

I have worked with a number of amazing physios in the past, but Adam is one of the best I have ever worked with. He is extremely knowledgeable, dedicated, organized, and personable. I highly recommend this place.

Dave Menis

Sometimes giving 5 stars isn't quite enough. Having seen various medical professionals over the years for my potpourri of achy bits and painful pieces, and never really getting anywhere with treatments, I'd long ago given up. But then a few months ago a good friend recommended Anant at Empower Physiotherapy. Walking into his room, before I could even get my shirt off, Anant had already spotted everything that was physically wrong with me, and given me detailed explanations, plus an outline for a recovery plan. I only needed a handful of sessions, and I'm feeling better today that have in 30 years. He's super friendly, personable and caring. He's got a fantastic understanding of how our bodies work. Combine that with strong hands that really know which spots to hit, and how to hit them, and you've got a winning combo. This man isn't just a Physio, he's a Wizard! Don't forget though .... you still have to do your exercises!

Alannah C

Empower Physio has really helped me get back to my full functional health and drastically improved my mobility!! I started seeing Adam after a dislocated knee this summer had me off work for 2 months. He really helped my knee heal and get back to full functioning! Not only that but we were able to work on many other areas of my body needing stability and I feel more stable than ever! Big thanks to Adam and the team for being so welcoming, kind, and hard working and keeping us healthy and safe during this time!

Sam Hughes

I really enjoyed my time at Empower. Booking appointments was easy, and all the staff were friendly and helpful every time I went. Adam Schwartz is a true professional - he figured out the source of my neck pain within the first few minutes of my initial appointment, and from there he walked me through every step of the recovery process. He's also a really nice guy. This was my first proper experience at a physiotherapist and it couldn't have been better. At the end of my treatment, I was almost sad that it was over!

Peter Campion

Very Friendly, Professional and Knowledge. They assessed my issue and put me on a recover plan with follow up visits

david procter

Great staff - very courteous and professional - fixed me up like new !!!!!

Tricia Liu

I have had the pleasure to work with Adam for a mallet finger injury. He was always so professional and knowledgeable. He provided helpful exercises and stretches to rehab my finger. Also, Sally always acknowledge me by my name when I walked in the door. She's so amazing and friendly! Not a lot of receptionist will take the time to personally great me! I would definitely recommend Empower to my friends and family.

Janet Barstow

From the moment I met Natalie at reception, to my 6 experiences with my physiotherapist Adam Schwartz, I felt well taken care of but most of all, I was helped through my neck, shoulder and low back pain. Adam gave me simple exercises to do at home and told me no more than 10 minutes per day. I found this to be very doable as well as helpful! I appreciated Adam giving me simple directions in written format so I could follow up at home. I highly recommend Adam, he never left my side for 30 minutes and made sure I understood what I needed to do to help myself. A great business tucked in Steveston BC!! Thanks again Adam!

Gillian Welford

Adam was so helpful and really understood my athletic goals. He provided a ton of guidance and exercises for me to do at home. My pain has gone and I can go back to training confidently and with increased strength. Adam is great!

Janice Castillo

Convenient location, clean facility, friendly and knowledgeable therapists! They do direct billing to some insurance providers. For appointments there is a part time reception or online booking. …

Nanna Laing

I was so grateful and impressed with the physio treatments I got from Adam Schwartz for my neck and shoulder as I am now able to return to my normal activities. He was professional, personable and excellent at explaining the mechanics of my shoulder and the exercises he gave me to speed healing.

h nakmaz

Great service. Jenn was professional and friendly. She worked on my daughter’s sprain/strain and my daughter was back to 100% in just a few short weeks. She made us giggle, even when the IMS needles came out! My mom also had a great experience with Jenn. We’ll definitely come back to see Jenn in the future for any muscle injuries. It was also a pleasure to see Sally who greeted us with a smile every time. Thank you Empower!

Glenda

The staff and service at Empower Physiotherapy is always welcoming, friendly and efficient. Linda Maedel was very helpful explaining different exercises to improve my wrist mobility and to keep it healthy in the future. I would definitely recommend Empower Physiotherapy.

Wade Bai

The physician is very professional. Good service. Easy to book and cancel appointment. Overall had a very good experience there

Nancy

I saw Adam for a torn hamstring recently. Adam was professional, knowledgable and friendly. Through a series of one on one sessions with Adam my issue was resolved in a very timely manner. Empower Physio is clean, spacious and welcoming. I would highly recommend it to anyone in need of physiotherapy.

Rochelle Blain

I have been dealing with multiple shoulder, neck, wrist and hand issues for years. I have received Physio therapy from 5 different physiotherapists over the course of 8 years. Anant is the first therapist that has resolved my ailments! He listens attentively, addresses my issues, & deals with the root of the problem.

Hazel G

Anant is very knowledgeable in his field of practice. He utilizes effective treatment modalities; assesses concerns thoroughly, explains the cause/s of the said concerns, and takes time teach stretches and exercises that will help maintain and improve function and posture. Having seen different professionals in the past (e.g. chiropractor, sports med md), I can say my symptoms were best addressed by him. Thanks to Anant and all the best to the Empower Physiotherapy team!

Mary Francis

I had excellent service at this clinic starting with the exceptional receptionist Natalie. She is very professional and efficient and she was warm and welcoming from my first telephone call through to every personal encounter at the clinic. She has a great personality for public relations. My physiotherapist, Anant Chilimbi, came highly recommended by a friend and with very good reason. He is highly skilled in a number of modalities and applies effective hands on treatment along with his excellent education, coaching and encouragement. He will have my enthusiastic recommendation moving forward.

Mike Nightingale

I have had the pleasure of going to Empower Physiotherapy for a few weeks to deal with hip and lower back pain. Working with Adam has been excellent and I am already starting to see some very positive results. Thanks again for your help!

Alana Yee

I highly recommend Empower for the excellent quality of service from the always friendly receptionists to the treatments provided by my physio Adam. I also appreciated all the reminders for my appointments and the ability to book online.

Mette H

I was privileged to have the opportunity to work with Sofy Tsai. She did an amazing job both supporting my injury with physical intervention while supporting me with excellent stretch and strengthening exercises I could easily do at home. Thanks Sofy, you made a world of difference to my well being and fitness!!

Luminita Stef

I have a very active life style, which in turn made me prone to many injuries. I am very happy to have found Linda. Her competence, talent and professionalism helped me recover every time. She always found the issue, recommended therapy in tune with my abilities, devised a recovery plan, and advised me on maintenance after recovery. Bonus: The clinic is very clean and has an inviting and pleasant design. Each person working in the reception has impeccable manners. With a friendly attitude, they helped me each time I entangled myself in admin issues. I recommend Empower Physiotherapy without hesitation.

Nash T

I highly recommend empower physio. I was greeted by the very friendly Sally, who displayed patience and excellence in customer service. Linda has a very unique skillset, in the area of hand therapy. For almost 3 weeks, I was struggling with pain, loss of strength & range of motion. After the 1st treatment already some magic was happening. Linda, you are not allowed to retire till I fully recover lol. Enjoy your well deserved vacation. Thank you empower !

Delta Prescription

I have been a patient here for the last 3 years coming from a place of chronic debilitating pain to finally with the expertise and incredible care to a pain free almost back to normal state. Thanks Anant. The hands of a magician.

Chris Grewcutt

Excellent care, had my shoulder back to normal in no time. Easy to make appointments with the fantastic therapists and a great new location with easy parking. What more do you need?:)

John Baron

I've had the need to work with the Empower Physio people for a number of issues; hand, hip and leg over the past few years. I have enjoyed the services of three different physio practitioners at Empower. All have been very professional in their detail questions about the origins of the injuries they are treating. Empower people are very good at showing you what has happened to your body and excellent at therapy and providing exercises to help you self heal and strengthen your injured areas. I have recommended many of my golfing friends to Empower when asked without hesitation. If you need some physiotheraphy I suggest you should have full confidence in visiting Empower Physiotherapy in Richmond.

Julie Tutelman

I feel fortunate to have found Anant at empower physiotherapy after being diagnosed with multiple sclerosis. In just a few short visits I have regained a great deal of lost strength and coordination. Anant has Encouraged and taught me how to strengthen my muscles, and to utilize my energy effectively. He is so kind and patient. I am eternally grateful and can suddenly now see a future again!

Allison Lee

I have been working with Sofy for the last 6 weeks and she has done an amazing job supporting me in healing my injury, teaching me how to manage pain and build my core strength to prevent pain. She is really positive, a great listener and very knowledgeable I would highly recommend Sofy and Empower physio!!

Pat Lys

I have been going to Empower physiotherapy for a few years now and, as a senior, I consider it money well spent. Anant has been most helpful when treating my chronic pain issues which has allowed me to continue living relatively pain free. Therapists at Empower are not your traditional physiotherapists. They provide one to one care, allowing them to manually work areas that require attention. Many times I have left appointments thinking the results are almost magical, but they’re not, Anant just knows his stuff and I continue to highly recommend him.

kent sowden

Friendly and wonderful staff. I saw Linda for an injury to my wrist/hand as a referral from my surgeon. It was the second injury to the same hand in three years and she helped so much with making sure I didn’t lose anymore function and …

Iain MacIntyre

Worked with Adam after wrist surgery from displaced fracture. He has been awesome. Talked me through each stage of rehab. Recovery has been excellent and just as he forecast. Surgeon is pleased.

indy dulay

Staff and Linda at empower were fantastic. Worked with my schedule and fixed me up to play another day!!!( and work!!!)

Linda Gavsie

from the first phone call to full service this place is friendly, calming, and consistent. Making appointments and reminder notices well in advance kept me on track. Really effective treatment planning with education on why to do certain movements to get better. Thank you Empower Physio.

Joanna T

My entire family have been going to Empower Physiotherapy for years! We have had treatments from several of the physios and found all of them extremely knowledgeable and helpful. Having one-to-one therapy is amazing and I really felt like Linda (and the rest of the team) were able to assess and treat the issues effectively. The website and bookings are easy to use. We highly recommend Empower!

Heather English

Thank you Linda for the several years of therapy you have given me! You have helped me so much with my osteoarthritis and instructing me with exercises to endure my ailment. The IMS method is terrific and I highly recommend it for anyone with hip issues! I am moving and hopefully I can find a physiotherapist as wonderful as you! Also, Natalie , the receptionist, is great as well. I will miss our little chats in the waiting room.

Colin W

Anant is a well respected Physiotherapist! He is excellent at what he does & has helped me with my injuries. He is very knowledgable and I have no doubt Anant will help you through your injuries!

Kayla Hochfelder

Anant is an incredible healer! He is able to figure out what is going on and make adjustments immediately. It is so reassuring to be in safe hands that can navigate and bring me to health and wellbeing.

Geoffrey Lui

I am very grateful for everything that Jen has done for me. Without her help, I would not have been able to type this review out without excruciating discomfort hitting the space bar. Jen is extremely patient and understanding and I will recommend anyone to see her! I have been treated by Jen regularly for de quervains the last few months and I am happy with the progress I am seeing.

Alicia Jacinto

I would like to thank Nathan for being such an empathetic listener, as he supported my journey from pain to healing. I have been suffering from a chronic rotator cuff issue and had physiotherapy at other places that provided minimal improvement. I am very happy to say I have recovered full functionality on my right shoulder because of the advice, exercises, and various treatment modalities he used to get me there. He is very professional, thorough, and patient. He took the time to determine what was wrong and worked with me on an effective treatment plan. The staff is also very welcoming and friendly, and the clinic itself is immaculate and comfortable. Everything from registering online to booking appointments was effortless and seamless. I would highly recommend Empower Physio!

Teresa Chow

Overall, my visits to the establishment has always been pleasant. The reception staff is always cheerful and welcoming. My physiotherapist Sofy is warm, understanding and professional. With the ultrasound treatments and instructions on various exercises given me in doable phases, she has helped me alleviate most of the pain in my arthritic hand. I am totally satisfied with the excellent services provided and will definitely recommend it to my peers.

Leah Bailey

Adam is amazing! 5 years chronic pain, tried EVERYTHING! He figured out my issue the first visit and gave me the tools to maintain it. The reception staff are lovely and so helpful. Highly recommend them.

J K

Overall this is a great office with welcoming staff, and knowledgeable physiotherapists whom I would recommend to everybody. The laid back, clean, and professional atmosphere has made attending this clinic akin to going out to coffee with …

Pavan M

I worked with Anant for a couple of months this year to fix a rotator strain. My experience was great! He is very knowledgeable and takes the time to listen to my issues, while explaining exactly what he is doing at each point in my treatment. I never had to overexplain myself, he instinctively knew what the issues could be based on my desk job/lifestyle, which made our sessions very efficient. I always left our sessions feeling 10x better. By working with him, I was able to understand my issues in detail, find at-home solutions to resolve any immediate pain (ex. stretches), and adjust my lifestyle to mitigate any strains in the future. I feel so much more knowledgeable after working with him. As well, the front desk staff are always very friendly and they accommodate my work schedule. The hours are also great, with many evening appointments available. I would definitely recommend Anant and Empower to anyone who is looking for physiotherapy.

stacey g

Empower Physio has exceeded all my expectations. You receive the therapists full attention, proper care and are a priority as they offer 1-on-1 appointments. Therapists are knowledgeable and the clinic is clean and well organized. Anant has be wonderful in assisting me with my recovery from a recent car accident Highly recommend them.

Jin Yee Kung

I have been suffering hand issues (pain, swelling, weakness and stiffness) for almost 2 years. Recently I had a trigger finger release surgery and the recovery is very slow and frustrating. I was referred to Linda at Empower Physiotherapy. Linda is very attentive and knowledgeable. After one week of rehabilitation I was able to make a fist which I wasn’t able to before and the swelling has gone down a bit. With Linda’s help, I believe my hand can return to full function. Thanks Linda for giving me hope!

Chairman Mao

I had my shoulder restraint problem and pain for more than 5 years. I tried some Physiotherapy treatment before but did not achieve much of improvement. Linda Maedel at Empower Physiotherapy fixed my problem with only a few treatment. The treatment and exercises was very effective. Thanks Linda!

S MacPherson

Very professional and friendly service. Pre entry COVID check as well as text reminders made it an easy experience. Nathan provided quality care and released me after only a few visits. I will recommend and return if required.

Jill Baker

Empower Physiotherapy is the only place I will go for physio. I have been seeing Anant Chilimbi for physiotherapy due to injuries from a car accident and he has provided the best one on one care I have ever recieved. The entire team at Empower is knowledgable, kind and helpful. Natalie always makes sure my claim issues are dealt with promptly and Sally has been a great recent addition to the front desk. Thank you Empower!

Sue gall

I began going to Empower Physiotherapy this year in October. A few people I know highly recommended them to me and I have not been disappointed. On my first visit I was greeted by Sally. She is kind and knowledgeable and has the ability to make you feel welcome. I have been seeing Jen for a knee injury and each time I visit she has been able to listen to my concerns and treat my injury with skill. She is patient, understanding and very encouraging. I am very pleased with the progress I have been making under her guidance and care. I would highly recommend Empower Physiotherapy.

Amelia Crawford

I went to Empower Physio because I was suffering from bad shoulder and neck pain. By the end of the first visit, Nathan discovered the source of the pain, and gave me exercises which significantly helped. Nathan listened attentively, and was thorough and professional in assisting with my rehab. The staff are all very friendly and I am happy I chose this clinic! I would highly recommend their services!

Maurice Fernandez

The physiotherapist was punctual, thorough, and patient. He accomplished the objective of eliminating my back pain, by prescribing exercises that I had to do daily at home. He answered all my queries clearly. I am a satisfied client, and highly recommend this clinic.

Laksika Sandamali

Great service, linda was a very nice and friendly person, I got there after my hand surgery (carpal tunnel) dressing, exercise, all the things went so smoothly, I’m really happy, thank you empower ????

Ali Ladak

I have had the pleasure of working with Linda for over 5 months now and she has been nothing short of excellent! She is very knowledgable and takes the time to explain to you why your issues occur and how they can be solved which gave me a much better understanding of what treatment is needed and why. She truly cares about seeing you get better and gives you a program to work on at home along with the treatment in office. I look forward to being back competing at a high level in my sport with her help. I'd definitely recommend her services to anyone who needs it!