We've got all the feddbacks of people who used the products and services of Mobility Orthopaedic Rehab Cen (Physiotherapist) in Brantford territory (Canada).
To this day the firm gets a rating of 4.5 out of 5 and the rating is based on 48 reviews.
You may have noticed that its rating is basically the highest, and it's based on a high number of opinions, so we may think that the assessment is very accurate. If people have bothered to leave their score when they've done well with the service, it works.
You know that we do not usually stop to write reviews when they are positive and we usually do it only if we have had a problem or issue...
This Physiotherapist corresponds to the category of Physical therapist.
My father attended Mobility Rehab after his hip replacement surgery. It was thanks to them that he regained his independence and the ability to experience life as he wished.
Their only interest is in your money. No follow up assessments as treatment progresses to see if treatment plan need adjusting. Totally ignore new, changing symptoms to see if new treatment modalities are needed. Misdiagnosis of condition leads to treatment that is actually harmful instead of beneficial. Go elsewhere. Steve Wells MD
I really appreciate the great service and team. They have helped a lot with my injury to get me back to a more normal level of activity.
I have been a patient since fall of 2017 for chronic hand pain. I wish I had seen Mobility rehab sooner as I am finally feeling some relief based on their treatment plan. For years, I tried to manage it on my own or with private massage, although, the therapists never specifically understood my concerns and targeted the key areas. I would highly encourage others to attend.
I would definitely recommend the Team at Mobility! From the moment you walk in the door you are greeted with kindness and professionalism. The Team is dedicated to your recovery and they don't hold back!! And thanks to their hard work, I'm getting the results I need to recover. Thank you!!!
Great team to work with. Friendly, professional, and knowledgeable staff. Front-desk staff are helpful and flexible with bookings and billing. Also appreciate the variety of healthcare practitioners available on site.
Both my wife and I have received treatment at Mobility. We're very satisfied with the results. The receptionists are always in good spirits and very helpful. Great job everyone!
The therapists are amazing but unfortunately the others not so much. I told my therapist at the beginning that I had IBS (Irritable Bowel Syndrome) & that when it attacks it gives no notice so I would have to cancel at the last minute. Today was one of those days & then I get a call saying in the future it will be $20 per visit that is cancelled. I explained but was told the manager said that is the way it will be. I guess they would rather I defecate in my underwear as long as I show up, even when ill.
Patient beware!!! I went to this clinic for my a long standing low back issue and was recommended by the physiotherapist to be seen twice a week for exercises physio and deep tissue massage. After 3 treatments I was in such agony from the massage and physio because they triggered my sciatic nerve. Before entering this clinic I never had sciatic nerve issue but now I am in excruciating pain. When i spoke to the physiotherapist about this he said go to your Dr. and couldn't of cared less. He basically blew me off..took no responsibility..no apologies. When i went to the front desk to pay for my torture the lovely receptionist gave me somebody elses bill...unbeknowse to me I paid the bill then realized the mistake she snapped you owe us another $4.14. Being in as much pain I was in I sat down and told her I pay her later. Today the lovely receptionist called and left a less then desirable voice mail.."if I don't pay the 4.14 by Friday she will put it on my credit card." Such an unprofessional clinic..where the bottom line is about dollars and cents Not patient care. I continue to suffer for this therapy. Thank you so much.
Always friendly and welcoming. A very pleasant visit every time I come in. The staff know thier stuff and are great to work with. I've recommended this place to friends and will likely do so again.
Great staff who show a lot of caring and dedication to their work. It has made my recovery from a total knee replacement a really positive experience.
I suffered a serious knee injury over a year ago and have been undergoing physiotherapy with this clinic for about eleven months now. This is my second time dealing with Mobility Orthopaedic Rehab Centre as I required their services several years ago for another condition. At all times, I have found the staff to be friendly, helpful, knowledgeable and professional. I would highly recommend this clinic to anyone requiring physiotherapy treatments.
Great physiotherapists office! The front staff learned my name from the first day, and so did all the therapists. I had excellent care no matter who I saw, and happy to say I am better from my knee injury. THANK YOU :)
After trying two other clinics in town, I finally found my happy place. This has been my best chiropractic experience to date! Dr. Crawford is thorough, effective and truly has your well-being at heart. The clinic is organized, sanitary and always accommodating. Would definitely recommend!!!
Excellent, professional staff that really care about their clients. Been going to get my ankle treated after I rolled it off a step and landed on it. Every time I leave it feels a little better.
I have recently completed physiotherapy at Mobility for 2 frozen shoulders. I received treatment for 5 months at this facility and had a very positive experience. The Mobility team were professional and personable. I felt very comfortable every time I walked in the door and I had many great conversations during my visits. Between the physio treatments and the home exercise program, I made a steady road to recovery. Mobility uses a team approach. My main rehab team included Jake, Brad, and Jess. Each would add home exercises or make suggestions based on my progress from week to week. As part of my rehab, I added massage therapy to my treatment plan. There are 3 excellent massage therapists on site and their treatment aligned with the physio that I was receiving. A special thanks to Jake for building my initial treatment plan and monitoring my progress through scheduled re-assessments. If I ever require physio in the future, I will not hesitate to return! I have nothing but good things to say about Mobility Rehab Center. Thank you Mobility! Oh, by the way Jake, I never did get that gold star...
Great service. I highly recommend Stephanie. Very professional and knowledgable.
I've unfortunately had a life altering accident at work and with a grime outlook of recovery my physiotherapist Big Jay .V (jimmy) has been amazing ! He is Professional ,knowledgeable but it's the one on one personal touch heart to heart conversations that above and beyond that sets Jay apart ! I can tell he really cares about my recovery and puts 110% daily into trying to give me any relief ! Keep up the great work Jay .V !!! And I should also note that Dana and Nancy upfront are awesome always a kind smile when your having a bad day for me is all too often! Sometimes a joke a laugh can make a difference! The clinic is clean and tidy ! Great job ????
I am currently having ongoing physio treatment while recovering from surgery after a knee injury. The physiotherapists are attentive and offer suggestions or ideas to make the recovery period easier to bear. And the staff in the reception area are friendly, engaging and cheerful. I will soon be adding massage therapy to my physio treatmeants and I am looking forward to it. I highly recommend Mobility Physiotherapy Clinic to anyone looking for treatment from an injury or surgery(or in my case both).
Staff is very very friendly and very knowledgeable. I would highly recommend anybody to go here for physio , message or anything. They take great care of you and help you get back to normal as quick as they can ! Great place ! Great people !
Very knowledgeable staff. Great experience !
I just finished many weeks of physio at Mobility. I went in thinking "no one can relieve my knee pain", that I have suffering for so many months. Jason was so reassuring and promised together we would get through this...and we did! Highly recommend Mobility
Mostly a positive experience. Until your benefits run out and they insist you show up every 3 months to keep your records from being purged. After this you have to pay the initial assessment fee again as if you have never been there! Forget this place and go somewhere that isn’t out to shake you down for your money.
Very friendly and helpful saff upper and lower back injuries from work they relieving pain and
Great friendly professional staff starting right at the reception desk!
Phenomenal. Friendly effficient. Jay knows his stuff. Sarah best massage. They treated me not without pain but for the greater good & got me back on my feet. My benefits are not the greatest & they knew what I had to work with & did the job. Jay filledout an FAF quickly & effieciently & made sure returning to qork would not be a set back. The employee health nurse where I work sings kidoos about them too & she has dealt with them many many times. I would refer anyone there for any treatment needed. You'll be in great hands. By the way I am an Operating Room Nurse & I specialize in Orthopedics. These guys know their stuff but if you aren't willing to work with them & your physio at home no one is going to snap a finger & make you feel better. The onis is on you to work with them & they will. Great job guys. All of you. Great team. I've had physio at many places for many things over the years. Car accident, broken hip, back surgery,m tear in my shoulder from Brantford to Burlington & most of it great. This team ranks up there with the best.
Very helpful, polite, and professional care.
Mobility...definitely, for me, a name synonymous with healing❣ From physio to chiropractic to massage, it is all under 1 roof for OUR convenience???? The direct billing helped get me in the door... but the combination of their experienced, caring (not to mention personable) health professionals along with the front desk staff who manage to keep it all running smoothly... is what has kept me here! Mobility...has given me back Quality of Life❣❣
Thank you to the team at Branford Mobility for their professionalism and ability to help me get walking again! Huge thank you to Jay for your knowledge, encouragement, support and ability to provide superior treatment. Thank you. Jonathan Ford
Great friendly staff
Don't go to this place even by mistake. I made this mistake few months ago by visiting this place. I felt like I am stupid, I am paying them for doing everything myself. I wasted my time and benefits. Physiotherapist hardly see you after first visit. No personalised attention or treatment.
All staff, from reception to assessment to amazing massage therapist and physiotherapist, are professional and caring. I was in a motor vehicle accident and my issues vary at times and they are always prepared to listen and adjust the day's treatment. I would recommend the clinic to anyone.
I broke my leg in late August then after my surgery and my ability to then start walking on it again (October) I started my physiotherapy. I am thrilled with my progress. Great team of people that looked out for my well being and getting me fully functional again. From the wonderful staff at the front desk who made appointments easy to schedule to all the dedicated therapists who worked on my rehab. Highly recommend them all. Thank you
I have never written any reviews before but I want to warn others. This is the WORST rehab place. No one care about you. Just there to grab money. No personal attention is given to me and even others. Not recommended at all to anyone. Please DON'T choose this place even your specialist, surgeon or doctor write referral to them. You can choose where ever you want to go and use the same referral and start somewhere else. Stay Away, Very Bad.
Enjoy coming every week for physio. Everyone is so knowledgable, helpful, accommodating, and nice. They offer so many services, and can direct bill depending on the insurance company.
What a great place !! Have been suffering with my back from a really bad fall, was fearfull to go to physio all the staff are very sensitive to my fears which in turn i have seen inprovement and less pain in my back !!!!
I came here after a double knee replacement this year. The staff has absolutely terrific with me especially Jay Vyas who has been working with me the most. My goal was to get back to work within the twelve week recovery period and he helped me reach that goal.
My father had a hip replacement and he is a bit of a hard noise he is 87 he has gone to mobility. Orthopedic 3 times so far and he has been instructed well and is likeing it good job
I have been going to Mobility for various issues for several years. I have been fortunate to be POKED and PRODDED by most of the physio therapists and support therapists. Their humor and inquisitiveness (aka distraction technique) makes it all bearable. I do find some get quite distracted by the tv-especially during hockey, soccer and baseball seasons, and playoffs. Nancy and Dana are on the ball and deal with everyone in a friendly, compassionate yet business-like manner. It is a very busy clinic, yet they are able to develop a rapport with all the patients. Parking can sometimes be a challenge.
Five stars isn’t enough! I came to the clinic for therapy after 2 knee replacement surgeries and was very impressed. Right from Day 1, the staff made me feel welcome and were super friendly. A big shout out to Jay for his patience (I was a bit of a wuss!) during my initial assessment. Another big shout out to Brad. With the treatments I received from him, I was soon on the road to recovery. After about 10 months, I “graduated” and continue to feel fantastic. I highly recommend this team to anyone seeking physiotherapy treatments.
I have had the privilege to use Mobility for two separate injuries and I have to say the entire team at Mobility is amazing. I have been coming to this rehab centre recently for a rotator cuff injury and the team that has treated me is second to none. Everyone from the front staff who always greet me with compassion and care, to the Psio therapists who work as a team to help heal my injury, to the massage therapists who treat the shoulder like they would their own, the entire crew at this clinic is exceptional. Not only is their knowledge and treatment impressive but their care for the patients is quite noticeable. If you need treatment please consider this rehabilitation centre as your go-to clinic, you won’t be disappointed. This is the only crew that I have actually listened to work on healing my injuries, every other injury I’ve just dealt with it on my own.
After a catastrophic elbow break I didn't think I would be able to use my arm normally again, but thanks to Jay's amazing skills, and of course the attentiveness of the front-end staff, I am getting there. I would recommend the clinic to anyone, and am grateful for their support and dedication to my healing!
I had a very positive experience at Mobility. They took very good care of me after I tore my Achilles. As soon as you walk in the front door to when you are being worked on they are very kind, knowledgeable and professional. I would highly recommend this place for your physio needs.