Reviews of Pivotal Physiotherapy - Fort Saskatchewan (Physiotherapist)

Aj C.

I went for a shoulder/arm injury caused by an issue in my spine. Common apparently but very limiting and painful. The therapist managed to remedy the injury through corrective exercises. She was very knowledgeable, patient, understanding and gentle. The staff are incredible and kind. Appointments were easy to get and without a long period of waiting. I am very grateful for the treatments for my injury. My life is much better now because of the aid.

Carlin Stanley

My experience at Pivotal has been excellent. Went in for knee pain and hip tightness (that massage and stretching alone was not curing). I met with Kaila, she did her assessment, decided to do IMS and the knee pain and hip mobility has been recovering beautifully. After just three sessions the pain has subsided significantly. Kaila is professional and fun to talk with. Highly recommend!

Peter Taylor

This is the highest recommendation that I can give for any professional that I have ever reviewed. Craig Wilson from Pivotal Physiotherapy is simply a miracle worker. Last November, I sustained a serious yoga injury where I was unable to straighten my left arm. After visits to a physician and multiple x rays and powerful drugs, the physician indicated that I may have to be referred to an orthopedic surgeon. I then set up an appointment on my own with Craig Wilson, bypassing the Alberta health care and paying the $100 consultation fee myself. The service I received was outstanding and healing of my injury was dramatic. First of all, the receptionist was extremely friendly and professional. I could not help but notice the international awards and outstanding qualifications of Craig that were displayed on the walls. The appointment was in excess of 2 hours. First was the examination from Craig on the injury. My arm was moved around, massaged, and an appropriate treatment plan was set up (Craig already had access to the x rays) I was then given an electro therapy treatment and monitored by one of the many staff that were highly professional, knowledgeable, and made the visit very enjoyable and personable. This was followed by a multiple array of exercises I was guided through by the staff for the next 45 minutes. I was then moved to another examining table and Craig carefully examined the injury, massaged it, and then recommended a further treatment; acupuncture. I was very surprised that not only was Craig qualified to perform this technique, but also was able to perform the treatment during this initial appointment. I was then given exercises that I had to perform during the week to strengthen my elbow. The following week I had one more treatment and the injury was healed!! When I went to pay for the second treatment, I was expecting to be billed extra for the initial consultation but to my surprise found out that it was included in the consultation. I don't know how i can ever thank Craig with Pivotal Physiotherapy enough for the amazing service that I received. But what I will do is tell everybody I know just what an amazing talented resource that we have right here in our city.

Randy Norman

Excellent treatment

David Heemskerk

Very good place they know they're stuff. They're friendly and accommodating.

LORD x

Greg Bamber is by far the best Physiotherapist I have been to. Every staff member is friendly and highly knowledgeable.

Joe Spinelli

Staff are excellent and very knowledgeable.

Graham Cairns

Very professional and thorough. A cleam and friendly atmosphere

Justin Robinson

The place is a the best of the best. I've been to alot and I mean of diff physiotherapy places over the years. Gregg has helped me more in the last year with doing more then hiding the pain. He works with you to resolve or learn to live with your limitations.

Melton Antypowich

Great service

CNRobert Best

Seeing Tyler there about my neck, he is incredibly talented at what he does, give him another raise

Dale Bochon

I can't say enough about how much Raj and the incredible staff at Pivotal have helped me. They are professional, thorough, and have made a genuine difference in my health and well-being since being in a car accident a year and a half ago. Recommend them? Without hesitation. -Dale Bochon

Brian Sinfield

Friendly staff

David Brown

Great help here when I had my back broke

Song Bird

I’m only giving a three star because even though the Therapy was excellent, when they cleaned the beds they sprayed them down and didn’t even let the Solution Stay on the surface for 30 seconds. I’ve had infection control training and I know for a fact that the minimum time would be two minutes but it’s usually a 20 minute time Depending on the solution that is used. I know of no solution on the market that is used in disinfection for equipment or services that is under a two minute time. These solutions need to. Remain on the surface to disinfect properly.

Kevin Crawford

Awesome people. Buron and Pat are awesome. And Yoshi is awesome also. Can't recommend them enough

Sarah McIntyre

They are very knowledgeable and that’s why they received a star, however the receptionists are not very kind. Judgmental and difficult to make appointments with. Would not recommend going here as they act entitled and very rude from the minute you enter

Nicole Tabak

Love the staff and the knowledge! I was scared of acupuncture but it was so easy with them!

Graphicdesignsolutions Gds

Greg is awesome!

Michelle Klatt

Jess is absolutely amazing!

Janet Elmore

Great friendly people and always clean!

Falcon Knight

I have received top notch care here! The people are super friendly, my injury is healing and my strength is gaining. Kayla is great, her bedside manner and her knowledge are amazing! My son now wants to be a "Pizeeo Terapith"! ha ha. What more could a mom want?! Thanks Kayla and Pivotal Peoples!

Wylde Child

Patrick Toner is worth seeing if you suffer with any kind of pain.

G Gelinas

Absolutely fantastic place. Got injured at work and Danica got me up and moving again. They were able to accomodate my schedule everytime and everything was safe during these trying times. Thank you again to pivotal physiotherapy and especially to Danica!

Phillip Bridges

Great staff Mary my many years over savior of pain and suffering .your the best Mary thanks for your patience

Jessye Basham

Very friendly staff quick yet quality visits

Joanie Malowany

Excellent physio and massage therapy. Some items can be purchased there, such as exercise elastic, water pillows. Service is friendly.

Andy

Been going there for 6 weeks and nothing but great staff. Patrick has been awesome and knows his stuff. Great work

Cindy McCloskey

Always excellent!

Tom Lewis

After about 10 years with orthotics, Lynsey Pasloski prescribed a set of exercises that have really changed my life! My goal was to be able to go to a pool and walk barefoot from the change room to the water without discomfort. I got more than that. Yesterday I walked 2/3 of a kilometer BAREFOOT. I only put on my shoes because the pebbles were starting to hurt my tender feet. Now I'm able to wear sandals for the first time since I was a kid. Thanks Lynsey!

Mugsy Dumpling

Excellent treatment

Shawn Alexander

Great service. Always leave feeling relaxed.

Suzanne Doucette

GREAT people, great atmosphere, love going there!

jim sarazin

great staff

Sharleen Adam

Amazing staff

Terry Noble

Knowledgeable staff. Pricey for a shirt visit

Roni Pye

First of all I would like to say that I felt like I was entering Fort Knox. Yes I was forewarned that I would have to call before entering and answer some questions. However upon arrival there was a sign saying I had to call but no phone number? Ok so a suggestion.. Put Ur phone number on the sign? Then I was asked to fill out the forms which I did and then told how much so I get my wallet and hand her 100.00. "I'm sorry we do not accept cash, debit or credit only" I only had cash. Nowhere on their door or in the initla phone conversation was I told they were not accepting cash. In my opinion this is an acceptable form of payment and should never be not accepted. However some forewarning should be given. I completely wasted my time this morning rushing there filling out forms. I could have booked somewhere else. I'm having shoulder pain and now I'm going to have to rebook somewhere else and who knows how long I will have to wait with only a certain amount of time left this year to use the benefits. If I could give no stars I would. I have never given a bad review to any business before and I'm sorry but I Beleive the public needs a warning since they didn't deliver one themselves. I wasn't even given an apology. All I was given was a Wierd look "you don't have a debit card or credit card you can use?". Not like those wouldn't be potentially fingerprinted and dirty also. My fiancé had given me the money as a gift to get this done. Pretty sad.

H A

Super polite and helpful staff. Raj is really good at his work and super professional. I would recommend them to anybody.

David Whitson

Great place, great people.

James McGee

Jessica has been handling my case and it's a great therapist, excellent facility