Here you have all the reviews of real people who buy the products and services of Market Mall Physio & Chiro (Physiotherapist) in the area of Alberta (Canada).
At the moment the business receives a rating of 4.9 stars out of 5 and this score is based on 127 reviews.
As you can see it reaches an feddbacks average is almost the highest, and it's based on a large number of feddbacks, so we may say that the rating is quite accurate. If many people have bothered to leave their feddback when they are satisfied with the service, it works.
You know that we do not usually stop to set scores when they are correct and we usually do it only if we've had a problem or incidence...
This Physiotherapist corresponds to the category of Physical therapist.
Booked for an appointment on September 20th. The clerk and office manager refused to allow me to attend my appointment because I couldn’t provide my health care number. I explained that I had lost my card and as such couldn’t provide them with the number until tomorrow. The staff still refused to treat my broken ankle. I was forced to drive back home to High River from Calgary. Having been refused treatment.
Professional and friendly staff, with an adherence to strong Covid19 safety measures. Worked with Enoch on my shoulder pain and learned a lot of great exercises to address and strengthen my foundation. Always provided alternative exercises when a move didn't "feel right" and incorporated many tools each session (bands, heat, Tens, shockwave, etc). Karen also does a great massage, with a focus on teaching you moves to focus on your rehabilitation. Overall they helped my shoulder a lot - Thanks Team!
Great staff. Enoch has helped with several areas of concern and has a deep knowledge of how to deal with a variety of issues
I went in with knee and shoulder pain. Enoch examined me and helped me reduce the pain and discomfort with exercise. He was very responsive, professional, and pleasant to work with.
My PT, Agnes, was very thorough with her explanation of my condition and the treatment she recommends. I truly appreciate the time and care she has been showing me
The reception staff are great, very friendly. The clinic is very welcoming. Glen, Chiropractor, is very knowledgeable, friendly, great sense of humour. He knew right away what my trouble was and we are fixing it slowly but surely. Highly recommend going here if you need any treatment.
After going to a physio that I was not happy with at all this place seemed like heaven. All the staff were absolutely amazing! Thank you so much!
The “ BEST “ awesome Physio Therapists. my left wrist recovered perfectly from an injury… They even educate you on what is going on with your injury and I even used it to others what I’d learned from them… ENOCH and OLAI Good Men Great people.. They won’t stop until they meet their goal for you “ PAIN FREE “ and back to normal life… Not to mention their front desk lovely Ladies, very accommodating,they’ll you find the right schedules. F I V E. STAR and 1… I’m not afraid of having injury because I know I have MarketMall Physio Therapy… Oh by the way ILOVE that “ NEEDLING “ perform to me by the Expert ENOCH…
I don't normally write reviews but I thought my experience with PT health warranted one. After having knee surgery, I had 5 sessions with Adam and 2 with Anna. They were fantastic! Both were extremely friendly, gentle, and interesting to talk to! I really appreciated the custom and specific exercises they gave me based on what I was going to be up to that week. I was always looking forward to every session and would highly recommend PT health to everyone!
I've formerly seen Sam here to great results, and now Tracy who seems equally as adept, personable, professional and knowledgeable.
My Physio Enoch was the Bomb! I came in with a twist in my wrist and Enoch got it back to the A-list. It was my first ever physio experience. Market Mall Physio is super professional, helpful, and kind. Plus, they can handle my sense of humour (and that isn't easy). Seriously, if you have any physio issues — go see Enoch. He knows his s*&t. 5 Stars for theses guys and I will only ever go there if I have an issue again:) Oh and shout-out to Paula as she helped with my Mom after her hip surgery. Mom thinks she's the best thing since sliced bread.
I received 6 weeks of treatment from Tracy and Serena. They were both extremely knowledgeable & friendly throughout. My pain has been reduced drastically. I highly recommend their services. Friendly receptionists also!
Great clinic and knowledgable staff! I recently started seeing Yee (RMT) for low back pain (working at a desk) and calf pain (running). Yee has a wealth of experience and was able to pinpoint both issues very quickly. I had been struggling with the calf issues for years prior to seeing Yee so I can't thank her enough for keeping me in tip top form!
When I first walked in to market mall physiotherapy after my vehicle injury I didn’t know what to expect but over the past 4 months becoming a client here, my physiotherapist(S) Samantha & Enoch and my chiropractor Glen have been nothing short of amazing. My treatment is going very well and I’m on the road to full recovery. Thanks guys!!!
Paula wong is amazing. She is super professional and great at what she does. I would not go somewhere else and I say this after trying out 5 different physios and 2 chiropractors.
Got the chance to mend my back with the help of Adam, and I thought I would be living with pain for the rest of my days. Thanks for getting me as far from that pain as I am today!
I came here approximately 1.5 years after shoulder surgery. I had limited motion, low strength and almost constant pain. Working with the team both physio and chiro I now have full mobility, and my strength is quickly returning. I am now back at work as an Airline Pilot, before coming here I was starting to doubt that would ever be possible. Great team, friendly staff, highly recommended
I have physiotherapy sessions with Samantha and Anna and am sure glad I went to this place. They're so nice and friendly. For those needing physiotherapy, I highly recommend this one at Market Mall Professional Building. They are simply amazing!
Working with Enoch has been amazing and the staff here are terrific!
I had an MPFL reconstruction surgery on my knee in 2019 and Enoch helped me to fully recover at the end of my rehabilitation period. He followed my progression closely until I had reached my end goal of being able to dance and jump again. He was always friendly and willing to listen to my concerns and pain points, while still challenging me to continue improving. I can't recommend Enoch enough!
I love going to Market Mall Physio! Their staff are awesome, and use a team based approach to make the best plan for what you need, and it's a bonus that so many different services are offered through their clinic. Loads of parking, always sanitary, and top quality service. I highly recommend my physiotherapist Enoch! He's the best!
I came in barely able to walk because I had sudden pain in my back that has never happened before. I was considering going to the hospital because I was in so much pain but I came here first. We did some tests and luckily they determined it wasn't anything too serious. With the treatment that was done that day as well as the exercises I was given I was able to walk out of there in a lot less pain and I'm already feeling so much better a couple days later. I'm confident the treatment that day as well as my follow up appointments will have me good as new. Thank you so much for all your help with this bizarre injury and providing the care I needed on short notice. Highly recommended this place, everyone is so kind and wonderful!
I would recommend them to anyone seeking physiotherapy. Paula and Glen were great. They have the perfect equation of being professionals and human at the same time. Thank you for taking care of me. Zohar Oonwala ps: This comes from a individual who had a different opinion of chiropractors and physiotherapists
Great service. Really helping me get well
Awesome chiropractor five stars ⭐️⭐️⭐️⭐️⭐️
I have been out of care for months now... I had an incredibly painful muscle spasm in my low back during early pregnancy and was able to work it out through therapy. Thank you for being safe and knowledgeable and so friendly, MMPhysio team! …
Sam is such a nice lady
Fantastic location. Very clean and the staff are very friendly. They were able to fit me in last minute as well. My massage therapist Nicole was very friendly and did an excellent job relieving my pain!
Great service
Loved it! The team is really professional and informative, when I started my sessions my pain was a pain in the neck literally, I still have 5 more sessions to go but I already feel soo much better!!
Lois is amazing. It is great that we can use our acupuncture and physio with our benefits. The staff is attentive and always polite. Great experience and staff. If you are interested definitely contact them to book your appointment.
Great experience! Enoch really helped my ankle recover! They are super welcoming and I really enjoyed each of my appointments. I am now able to return to sports completely thanks to their help! They were so great I gave Enoch a jar of my grandma’s pickles, you can make your own conclusions from there.
Excellent staff both behind the desk and providing services. Fantastic bed-side manners. Very skilled and knowledgeable treatment providers.
Glen was great, provided a ton of useful information!
What a great clinic to receive the highest quality care! Sam and Serena have been working with me for almost 3 months now to help recover 2 knee injuries. Throughout this journey, they have been so kind, insightful, and understanding of my needs and provided the best treatment plan to suit my lifestyle. I always look forward to my physio appointments and catching up with these two amazing women. Going to this clinic feels like going home. And my knees are healing :') Thanks for everything
Lois Garton is truly exceptional at both physiotherapy and acupuncture. I came to see her several years ago for back pain which she has helped me tremendously with, but I’ve continued seeing her for stress management, insomnia, hormonal balance, prenatal and postnatal care. She has a very good instinct and knowledge when assisting her patients. Many times I have come in with one concern and she has brought up different symptoms to me that I hadn’t even noticed. I love that I’m able to see improvements in my well being as I walk out of the clinic. I could not recommend her more. Her friendliness and kindness goes a long way as well. Great professional and personal care!
Paula is the best Physio in the city. My daughter went in limping and came out walking perfectly!!! She is so attentive and careful.
I can't recommend them enough! - strict COVID-19 protocols - Friendly staff (one of the receptionists, Dianna, consistently greeted me by name after only one appointment! It was very flattering) - Talented, experienced practicioners (I have had physio with Enoch, massage therapy with Karen, chiro with Glenn, and acupuncture with Lois) Over the past 4 months, I've been working with Enoch to recover from a serious car accident. He's given me modalities to recover from both physical pain and a concussion. He's always been mindful of my limits while pushing me within them. He's an amazing physiotherapist; he's kind, knowledgeable, and hilarious. He helped me get my quality of life back, and I'm endlessly grateful to him.
Everyone who is working in there are really nice people and they're very welcoming. To those people that I have met and help me to recover from my injury were really patient and they explain everything thoroughly about my situation and the reason for my exercise. Special mention to Enoch, Kelsy, and Andrew they were really good at their job.
Friendly staff and very helpful.
Fantastic staff with good knowledge in their field. They have helped me greatly in my journey to recovery.
Market Mall Physio is my go to for health services. Paula's care and attention as physio therapist, and Yee's great massages that target exactly where you didn't realize you needed work. I have also seen Glenn for chiro, and appreciate his skill and friendly disposition. Highly recommend this clinic.
I have been using PT health since November 2014, and have had nothing but the most positive experience in healthcare. My GP actually recommended Dr.Glen Doan for Chiropractic care. I have also been seen by multiple physiotherapists’, lead by Sam. Lois, an acupuncturist and physiotherapist, has treated me multiple times as well, and they even have kinesiologist available to help with the proper exercise executions needed to help get you back to your best self. Massage is available as well. It’s really a one stop shop. Bethenie is the office admin, and is always a pleasure to speak with with booking my multiple appointments. The best part, is when my body is a wreck, they do their very best to squeeze me in. I think I’m their favourite patient, but truly they are all my favourite healthcare professionals, thanks for all that you do!
I have had such great physiotherapy care with both Kendy and Paula who have given me exercises and stretches to help get me back to being active.
I am very happy to have found Market Mall Physio and Agnes Lee. I had been dealing with chronic pain, and she was able to help me tremendously. She is exceptionally knowledgeable, caring, and compassionate. I am so thankful for her and could not recommend her enough.
Place is great plenty of room, customer service is the best! little keurig machine for coffee while you wait your turn and waiting times are short. Experts really k ow their business and they will treat you very well. This is a great place for a physiotherapy treatment.
Had a great experience with my physio Sam. She gave me a lot of helpful tips and exercises for strengthening knees. Also very friendly place :)
I just started physio five weeks ago. All the staff are welcoming, friendly, and caring! Enoch listens to me when I complain about everywhere I ache, he is very thorough and explains everything before he continues and even prints off all my exercises for the week! The place is extremely clean I would recommend it to everyone! Five stars!
My physiotherapist Anna was excellent and my recovery back to normal was a testament to her professional and caring attitude . The staff at the clinic were also top notch, very helpful preparing medical reports and sending documents to insurance company and HRs at the companies were I work. I highly recommend them.
I worked with Enoch on rehabbing a chronic issue with my knee that was preventing me from running. I appreciated his friendly approach and focus on giving me the tools to fix my knee myself rather than making me reliant on seeing him. After 8 weeks, I have made significant progress and am continuing to build up my running distances, with next to no pain. I would recommend this physiotherapist to anyone looking to treat an injury and willing to put in the work to do it right.
The whole team is great! Helpful and understanding through the whole process. Our family has been dealing with the aftermath of a car accident and they have been very supportive.
Great facilities with very friendly staff that are committed to helping you.
First time to any physiotherapy Kendy wasThorough in explaining my issue Thorough in showing me and telling me what I should be doing to fix my problem. I will be going back to see them.
I’ve been going to Lois on & off for years. Not only is she great at acupuncture but she always gives me tips on ways to prevent my issues from coming back. I would highly recommend Lois!
What a great team of practitioners! There’s great energy in this clinic. Dr. Doan is my go-to guy for fixing all my aches and pains.
I have been going to Market Mall Physio on and off for 2 years, and have been very satisfied with how accommodating they are for when I need to be worked on.
I had a great experience with Market mall Physio. The administrative team was very helpful and my physiotherapist Enoch Chan was very supportive and patient with me throughout my time here. I Would recommend to anybody who needs Physio to come here!
I had a wonderful experience with Lois she combined her backgrounds of Physio and Acupuncture to treat my longstanding injuries with unparalleled results!
I had a great experience at Market Mall physiotherapy. The clinic is very clean and the front staff was welcoming and fast at checking me in. My treatment with Kelsey was wonderful! She really took her time to understand my neck pain and during the actual treatment she was thorough and always made sure I was comfortable. After the treatment I left feeling great, my neck definitely felt much more relaxed and I got some great stretching exercises from Kelsey as well. Overall, fantastic experience!
Great service and great physio (I worked with Enoch and he was awesome!)
I have regularly seen Paula for the last couple years, she is a wonderful human, and a fantastic physio! She has helped me keep my body together so I can stay active and continue to do the sports and activities I love, and has also helped me with ongoing chronic pain. The clinic staff are always friendly and welcoming.
Staff is very friendly...Adam is amazing...Always got good experience this place...Highly recommend
Market Mall Physiotherapy is very clean and professional. The staff are honestly the best. Very kind and friendly staff. They helped me through, and taught me, exercises to help strengthen my back that I hurt at work.
Enoch is great physio therapist and has really helped me improve.
Glen is the best chiropractor in Calgary for sure. Professional, knowledgeable and friendly. He did an amazing job of helping me with my injury and putting me back on feet. The place is clean, great location, easy parking and stuff is wonderful. Big thanks to Tracy who referred me to Glen.
I really enjoy coming here. The staff are great and I always come out of there feeling better than when I went in. It's a great place to go and I highly recommend it.
Samantha is the best physiotherapist in the world. She is smart and very nice. I would see her if you have any injury.
I was seeing Enoch, for helping me get my wrist back to full mobility after an accident and he did an amazing work on my wrist. Great place with all the Physio’s working as a team and helping each other out. I would recommend going in for a free session if you have concerns regarding physiotherapy in general.
I had an accident in June and was referred to this clinic. They were very accomodating, friendly and professional. Glen is the best chiro I've ever had. Plenty of parking if you drive. Highly recommended.
I see Holly for massage therapy every month and she's amazing. Super nice and funny! From the little physio I had from Kendy was also super nice and helpful! Super great place to go :) -rhia
Lois is great in helping me through my hyperemesis in pregnancy through acupuncture. It has been so successful and almost made it to the end to meet my baby!! Thank you so much!
I will never go any where else! The staff are always friendly, happy and knowledgable. My treatment is always to my specific needs and trust me there are a few!
They are so good at making things better!
Great experience with Sam and Enoc, dealing with a shoulder injury, lower back pain and an elbow injury at different times.
I have been going for Physio and Acupuncture for 5+ years now and I would highly recommend pt Health @ Market Mall to everyone. They have great staff at the front as well as there physiotherapists/Acupuncturist. I have seen 3 of there physiotherapists over the years and continue to be so pleased with the treatment. I continue to get stronger and more knowledgeable every time I come. Thank you all!
A great team of positive, skilled physios.
Enoch is a great Physiotherapist who helped me a lot with my tendonopothy. He is very knowledgeable and a great person to have for a physiotherapist
I took physiotherapy on June 09 2016 at 6 PM . I have been suffering three injuries on my back as a result of having therapy which was intended to recover my back pain. I submitted an incident report but non one contacted me to follow up my condition. How irresponsible they are!
Very friendly staff and therapists, great all around experience.
My experience with Market Mall Physio, specifically with Agnes, has been nothing short of wonderful. Agnes has been attentive, creative, and very supportive throughout my journey. I have appreciated the one-on-one support and the time she takes to ensure everything is taken care of and I feel confident to take what we worked on home. I would highly recommend this clinic to anyone who is looking for physiotherapy.
Everyone in my family are patients at Market Mall Physio and we have nothing but good things to say from Reception to the practitioners, everyone goes above and beyond to make you feel that you're not just another person for business. Paula is one of the loveliest and kindest person you could ever meet. We were very fortunate that she was the one randomly assigned to treat my dad when we were looking for emergency care at first. Glen on the other hand is one of the funniest and truly an exceptional chiropractor. We should know as we've been to a few but Glen is truly one of a kind. Karen on the other hand truly has magic hands! She has a way on finding every aching places in your body you never even realized you have. Lastly, the stuff. Every single one we've met are nothing but wonderful people. So if you want to find exceptional care with exceptional people to deal with, I truly recommend Market Mall Physio!
The staff here are the utmost professional staff and kind hearted! My experience from the first phone call to my last appointed has been five star! I will without a doubt suggest you come to this clinic, I know I will be back for their outstanding service, knowledge and expertise! Thank you all! Kendi Yates is outstanding!
I legitimately had an amazing experience with the staff here! I personally had Andrew DuQuesnay as my physiotherapist, and Yee Nham as my massage therapist, and both were amazing. I've been going here every week since mid-February for a concussion muscle strains in the neck and back, and this team has helped me get back to my normal self. They celebrate your progress, and attentively listen to and address your concerns. They are knowledgeable in their respective fields, and are very professional and compassionate. All the staff celebrated with me om my discharge day (yesterday), and I would recommend this place and any member of the team to anyone. From the front desk on, you feel very welcomed and cared for. I will miss this team, and hope that they can help many of you who are looking at these reviews
Had my first massage with Karen...Wow! It was fantastic. Looking forward to my next appointment so she can focus in on all those areas on my body that need work. Finding a great massage therapist is essential for those of us, "athletes of a certain vintage". Karen is a great addition to my training team!
I have been seeing Karen Silver, Massage Therapist, for the past 6 years and she is absolutely amazing.
Paula Wong has been absolutely amazing with treating multiple injuries - from repetitive strain to weekend warrior wounds! She takes the time to properly evaluate, assess and treat the injuries while keeping track of progress. If something is not working, she will work with you until improvement is achieved. All other staff at the practice are very friendly and helpful. Always greeted with a smile and welcoming chit chat. They have been very prompt with appointments, I've never had to wait more than 2 minutes past my scheduled time.
Very good experience having virtual Physio therapy. Kendy is very knowledgeable.
Am quite pleased with the treatment I've had from this clinic. Would come back here again if I had any further issues. Friendly admin staff, easy to book appointments and great therapy from my physio. Highly recommend.
Kendy is very nice and has helped me a lot.
Excellent atmosphere and service
I've been to this clinic several times for physical and massage therapy. For PT, I highly recommend seeing Andrew. I worked with him to help build up capacity in my knees after an old injury started to flare up. He is patient, thorough, encouraging, and a clear communicator. The follow up emails he sends with pictures and details regarding your "homework" are great. For MT, I've seen Karen a couple times. She is very nice and does a fantastic full body massage and can do cups if you are interested. I always leave feeling like I'm on Cloud 9. The hospitable front office staff make checking-in and scheduling your next appointment a breeze. Based on my experience, this is a great clinic filled with friendly folks that want to help you.
I’ve been seeing Enoch at market mall physio for the last few months and he’s awesome. He always fits me in around my schedule and is super friendly. He’s been helping me with my trigger finger and has been giving a lot of good advice on the how to manage it. Definitely would recommend Enoch :)
sam is awesome!!
The team here are great to work with. I broke my leg in multiple places over the summer and Kelsey has helped me start walking again. Michele at the front is really helpful and friendly as well.
Every staff member is incredibly nice and has always made me feel warm and welcome
Lois is top notch acupuncturist/therapists !! :))
I twisted my ankle inwards while playing soccer and suffered a grade 2 ankle sprain. It was difficult even to walk with shoes on. I reached out to the clinic and the people were really friendly. Amazing front desk staff who make you feel welcome. ANDREW was my physiotherapist who is truly a MAGICIAN. He clearly explained to me about the injury, and what I should do to recover/build back the strength. After following his instructions for 2.5 months here I am with a much stronger foot. Thank you Andrew. I wish I could give you guys a 6 star rating. HIGHLY RECOMMEND THIS PLACE.
The care I received here was wonderful. I came in with a shoulder injury that pained me everytime I moved it. In approximately 10 weeks my physiotherapist Andrew Duquesnay helped me decrease my pain and regain range of motion I had lost. Thank you SO MUCH Andrew!! I am extremely grateful for your help & guidance, & for educating me on what was happening with my shoulder. Thanks to you I can sleep through the nights once again & can function with a great deal more normalcy during the day.
Thanks to all the amazing staff at physio (Tracy and Kersy) therapy and massage (Karen ) therapy and of course the ladies at the front desk ????I would recommend Market Mall Physiotherapy.
Dedication and commitment from a team that takes their job seriously but have fun doing it. Early sessions were my favourite. One of the things I loved the most was their ability to help me overcome my fears and lack of confidence in the muscles of my left leg. I highly recommend Market Mall Physiotherapy. Sorry for the candid photo it was the only I could grab from my bed :-) Kudos to my therapist Sam for her professionalism and great service. Happy mat leave <3
I have been receiving acupuncture treatments from Lois Garton, who is a phenomenal practitioner and a truly lovely and caring person. Her treatments are targeted, efficient, and extremely effective, and I recommend her highly. My sister also receives treatment in the physio area of the clinic and we're both happy with our respective progress. I'm also very impressed by the rest of the clinic and the great demeanour of the other therapists; the staff at reception are fun, organised, and helpful. Fantastic overall.
An awesome place to go for any sports injury or massage. The staff are super nice and incredibly understanding. Really feel great after any of my appointments.
Nice people and good services
It's been always a good experience visiting Market Mall Physiotherapy. Andrew, Enoch, Kelsey and the rest of the team are always kind, happy to share their knowledge and find the best post-treatment practices. I definitely recommend this team!
Went years ago, but remember like today, very professional.
Highly recommend working with Paula, she’s incredible and has helped me substantially improve the pain from my motor vehicle accident injuries.
I went for chiro and physio, and I have received great help from both! I saw Glen for chiro and Andrew for physio, and they were both very friendly and helpful.
Maxwell Dental never fails to be a great experience ❤️ Highly recommend ????
I had a neck and shoulder problem that has been bothering me for a while. I tried other physio clinics, but my should and neck sore always comes back. I came across this clinic by accident, and I was surprised by the results I got. Enoch not only helped me fixed my neck sore and shoulder problem but also fixed my posture. Now I am pain free, and I look tall with my shoulder back and chin tucked. I really like Enoch treatment plan because it focuses on the root causes, and very dynamic. I have been given new exercises and stretches as I progress. It’s been more than a month since my last visit and I have zero issues and my posture is still good.
I have been seeing Lois to rehabilitate my broken foot. She was amazing, very knowledgeable about acupuncture and physiotherapy. She has been practicing for many many years. I highly recommend her and in fact have to many people who are now going to her. They are also doing a fantastic job with their COVID health procedures. I feel very safe.
I had a great experience with Market Mall Physiotherapy and always had an easy time booking my sessions. Agnes was great to work with and so helpful!
I was looking for a physiotherapist to help me with my knee after it had been swollen and making clicking sounds whenever I moved my legs for about 2 weeks. I like Market Mall Physio because it is close to my home (but not the closest one) and it is very professional. I like how its website is designed, it provides information about each therapist's background and experience. It makes me feel better when I know who is treating me. I also like that the website allows me to book appointments online, so I can easily find a time that would fit my schedule the best. I even saw my previous appointment history with Sam years ago. I remember bringing my youngest child with me to my appointments back then, she was so happy to be there as she was treated like a princess:). This time, I picked Andrew to help me because his available time fits my schedule the best. Though Andrew is young, he is knowledgeable, kind, patient and gentle. He is not afraid to try new treatments on me. He was willing to spend the time to explain how the knee's mechanism works, and how the exercise he gave me would benefit my knee, etc. So I have learnt something that's not only temporarily helpful to my knee but helpful in the long run. After only about 2 weeks of 6 treatments, I felt my knee was completely back to normal, and in fact, better and stronger than before. Thank you, Andrew!
We were involved in an MVA which lead us to receiving physio & other therapy at the clinic. The entire team from the warm reception to the treatment professionals were awesome! Enoch treated our entire family and taught us how to maintain it at home - he's wonderful. Thank you for everything!
Lois Garton has been my acupuncturist for several years now. No matter what issue I have, she provides the care I need to get me back to 100%. Her kind and compassionate heart is a big part of the healing process. Thank you to the lovely office staff as well! Carla
I have been getting massages here for several months now, and I have to recommend Karen. She is so knowledgeable, friendly, and attentive. I always leave satisfied with my massage.
Lois is amazing! I am so glad I found her, she has helped my back pain tremendously.
Very friendly staff and are accommodating to your schedule. Great hours and location. Have started seeing a physiotherapist for my knee and have received helpful treatment with good recommendations. They also direct bill which is a huge bonus.
I live close to Market Mall and booked an appointment for a muscle pain in left elbow. The physiotherapist I got to see was Agnes Lee and she did magic to my pain. The exercises she gave me worked like wonders and the pain disappeared much sooner than expected. I am 51 years old and wasn't expecting the healing to be this soon but I gained normalcy much sooner than expected. Thank you Agnes!
Excellent physiotherapists. Really efficient and helpful staff. Overall a very good experience and I wouldn’t hesitate to recommend them.
After I injured my back, I started coming here for physiotherapy. I wish I had come sooner! My physiotherapist, Enoch, started with pain relief measures before moving on to mitigating the nerve damage. Once my pain was under control, he worked to build resilience and strength, all the while giving me a realistic picture of how my healing was progressing. I appreciate how he uses word pictures to give me a clear understanding of the healing process; and that he doesn't promise instantaneous results but that with hard work I could make it to my goal. I felt like a partner in the process. The front desk staff are very welcoming and kind. Thank you all for such a great experience!
I saw Tracy today at Market Mall Physiotherapy. She was very friendly, and talked me through the tools she was using to assess my injury so that an appropriate treatment plan could be developed. She was very knowledgeable and explained …
Adam Mann was amazing and thorough with the time he spent with me over the last month. He made sure that i was able to get back to work as fast as possible and that i had no pain(yesterday was my last session) he took great care to measure my progress in his logouts recording each session. The healing process was made enjoyable with a series of great exercises he made for me. I liked the exercises and my wrist is %95 healed! thanks to Adam Mann i am back in action with no complaints I am a chef and use my hands everyday! so all i have is praise and thanks for him and the practice. thank you
I've been coming here to see Paula for a few years now to treat various sports related ailments. Booking appointments was simple and with so many time slots available, finding a time that suits by busy schedule was easy. Every visit has been positive. Paula's sports background makes it easy for me to explain how my injuries occurred and the in-clinic treatments she performs and at-home exercies she prescribes allows me to get back at my sport quicker.
After years of massage and chiropractors for my chronic back pain, I decided to try physio. Enoch was fascinating and full of knowledge. He took the time to explain and show me exercises and to help my pain. I had 20+ years of daily pain now. I only get a few flair-ups. My pain might never be gone, but it is far more manageable than it was seven weeks ago.
They have taken incredibly good care of me through my recovery from a car accident. Everyone on staff are knowledgeable, kind and dedicated to your recovery. There are also a variety of clients, of all ages, that all seem to be appreciating their care.
Service was great ????
I really enjoyed my experience at this clinic after my knee replacement surgery. Andrew was conscientious, kind and skilled at motivating me to do the exercises essential to my recovery. I highly recommend Andrew and Market Mall Physiotherapy.
Paula is the absolute best! If you want great treatment- she is the physio to see!
Excellent service ! They make you feel great whether it's physio or a massage after a hard race! Enoch was able to pinpoint the problem.
Excellent place to go for your Physiotherapy and Massage needs. Great staff!! Warm and welcoming.
Excellent staff! Excellent communication and treatment! Paula Wong is an exceptional physiotherapist! I have all been impressed with Lois for acupuncture! Highly recommend!
This place is the place to be. The quality of service is unparalleled. The staff are welcoming and friendly and the facility is always clean and bright. PHYSIO THERAPY: Paula is an incredible PT. She truly cares about those she works with. She is professional, kind, and extremely knowledgable. I've seen her over the years for various concerns and not once have I been disappointed with a treatment. She has a real gift in her field and is my go to recommendation for all my friends or anyone who is looking for a PT in the city. CHIROPRACTIC CARE: I've seen multiple chiropractors in the city and Glen, in my experience, is the best. He is considerate and takes his time to care for his clients and understand their concerns. He is incredibly informed and always goes the extra mile to make sure you are satisfied with your care. If you are looking for a chiro, he's your guy!
I have tried numerous Physiotherapy places over the last 30 years and this place tops them all! The staff are young and vibrant and always treat you professionally! They are all very caring and have a smile on their face every time I go there. The prices are very reasonable and can be taken off your plan immediately. If you are looking for a new Physiotherapist, Massage Therapist, or Chiropractor, this is the place to go!
I saw Andrew DuQuesnay for a brachial plexus nerve injury (neck injury) that I'd been dealing with for almost 6 months at the time. I saw 3 specialists prior, including another physiotherapist and a neurologist. The injury had completely turned my life upside down, and I did not think it was going to get better. The physical damage and pain was one thing, but the most difficult part was the emotional damage. I had lost all of my confidence and did not think I was going to fully heal. It wasn't until I started treatment with Andrew that I felt hopeful. Not only is he amazing at his job, but he makes an effort to understand the struggle you are going through and always makes sure you are heard. In my personal experience, finding a professional that goes the extra mile to do so is rare these days, so thanks again Andrew. Highly recommend 10/10
Agnes Lee is awesome! I have a deformed coccyx and I have been in pain for 9 months. For a while I couldn’t find a way to fix the pain but seeing Dr. Lee (Pelvic therapist/physio) it has improved. My coccyx has been slowly healing and less pain. Dr. Lee has also helped with my previous injury (back pain). She is very knowledgeable and knows her stuff, Dr. Lee knows how to simplify instructions and explanations if I do not understand the term or concept. Their communication is also great, very personal and easy to talk to (font desk/email). Dr. Lee always gives me an answer to all my questions. Love the app that they provide me for my injury “PhysiApp” for all my exercises that I need to complete. A little expensive but worth the money. Highly recommend!
This place has everything you need! I was referred from my coworker to see Karen (Massage Therapist) & Glen (Chiropractor) who both not only do an excellent job, but are both friendly! The desk staff are also helpful and knowledgable. I would recommend anyone to come to this location.
This clinic provides excellent patient care and a welcoming atmosphere. The staff is extremely knowledgeable, skilled and attentive. I will definitely continue to visit Market Mall Physio.
Excellent service. I received a massage therapy and I really liked it. At the end of my time, Jennifer showed me some stretching I can do to have less pain on my neck.
Friendly staff and accomodating staff members, positive experience getting physio treatments. Highly recommended. Since I have tried other places as well. Not much longer period relief from issue.
I had shoulder and neck pain for a few months and a few sessions with Glen did wonders!
I've had the best healing experience at Market Mall Physiotherapy after surviving a horrific MVA. The therapists here are supportive and their sense of humour helps make a sometimes uncomfortable situation, manageable. Thank you so much Tracy and Kiercy - you're both amazing therapists.
My Physiotherapist Agnes Lee is a 'God-sent'. In just the first session I learned more than I had in years with other professionals. Highly recommend her.
I had acupuncture and my experience was great. Very thorough, best acupuncture I’ve had.
I am going to physiotherapy at this clinic for the second time in 4 years. The staff are very kind, patient, and helpful.
The place is very clean and the staff are awesome... specially Diana (the front dest) and Kendy is a magician:)
Samantha Scott is great!
Super friendly and awesome professionals..... Thanks!!!
Professional service, friendly staff.
I have been using both chiropractic and physiotherapy services at Market Mall Physio for over 2 years and I love it. All of the physicians and staff are really great at what they do and passionate about their work, which translates into their relationships with patients. The atmosphere is always laid back and friendly. I really appreciate all the laughs I have while working through the pain. Shout-out to Glen for the worst dad jokes out there and Tracy and Paula for always being patient when my low back pain is at its worst! Wouldn't know what to do without them.
Everyone at this clinic is professional, knowledgeable and kind . I came in barely walking with a knee injury and Kendy got me walking without any pain again. I highly recommend her!
I have seen Agnes for about a month now. She is an excellent physiotherapist. I like that she always takes time to answer my questions. She sends emails to remind me of the things that she told me to do. I am so fortunate to have her as my physiotherapist. The improvement in my symptoms is spectacular. I don’t know if I could have done it without her.
The staff is friendly, competent and caring. They are understanding and make you feel comfortable while in treatment. When my time is up, I will miss going there. I highly recommend this establishment.
Twas a day of early November when I sauntered into the lair of Market Mall Physiotherapy Clinic. I am happy to report to the good and worthy people of Google Reviews that after some research and in-depth undercover work, this appears to be a legitimate operation. Adam Mann, my physiotherapist, a lanky and somewhat giggly individual, appears to be well acquainted with the source material and has helped me much with my bodily discomfort. My mother thanks him. Glen, the Chiropractor, whose last name I don't know, is a bit sassy (in a professional way) but very apt at the witchcraft known as "spine realignment." Jennifer, my massage therapist, is a shining light in a world of darkness. Her intelligence and beauty is beyond measure. The receptionists, of course, are beyond compare. I highly recommend this establishment to anyone who has been rudely rear ended in traffic while trying to mind their own business.
My teenage son had urgent knee surgery in November and was in a brace and on crutches for six weeks. He is eager to get back to sports - soccer being his #1 passion- but a little apprehensive about physio. That evaporated within the first five mins of meeting Enoch. They chatted about what my son’s goals are and committed to a plan together. Enoch explains everything about why certain exercises are needed in such a way that we are BOTH keenly interested, and has had such an impact that my son happily keeps up on his physio every day (which isn’t something even adults do very well). We are already seeing progress after only two weeks and knowing he may be on the pitch again soon has had a positive effect on my son beyond just his physical well-being. Thank you!
This clinic is AMAZING! All of the staff are so friendly and there is excellent collaboration and closed loop communication between the various people taking care of patients. All of the PTs, support personnel, front desk staff and RMT who I have met and worked with have been incredible positive, accommodating and just fun to talk to in general. I look forward to my physio appointments. Also, the super positive and caring attitude of the team inclines me actually do my physio exercises at home because I know they are being recommended for my well being and I feel bad telling the people who care for me that I failed in caring for myself, thus making their efforts less effective. Its a great tactic to make us patients do out exercises!!
Awesome physiotherapist and acupuncture, Lois Garten, is knowledgable, helpful, professional and kind. With her wealth of experience and medical expertise she successfully treats her patients . I recommend her highly
Friendly and helpful staff. Very professional
Therapists are on time with their appointments. Treatments are about 45 minutes long. I've had physio from 3 of the therapists and my treatments were excellent. I've never felt like I had too many or too few treatments either. I've been coming here for over two years now and would definitely recommend this place.
Amazing and accommodating staff always willing to go the extra mile for their clients!
Front desk staff are friendly and submitted all my claims to insurance. The clinic is clean and well lit which makes it comfortable. I've seen Samantha Scott for physiotherapy the last two years and Lois Garton for acupuncture the last year to treat a complex issue. They are extremely knowledgable and professional. Sam offers IMS which I've found beneficial. They are kind and treated me like family. Appointments with Lois are typically longer but she treats the body as a whole. I would highly recommend to friends and family.
Karen Silver is fabulous!! Not only is she a great massage therapist; but she caught a dislocated rib that my doctor had failed to see!! Thank you Karen!!
I have been going to Market Mall Physio to see Agnes for about 3-4 months and she is fantastic! Highly recommend her if you need a pelvic floor physiotherapist! She is very knowledgeable and always takes time to answer any questions I have. She sends reminder emails as well about what was talked about in the appointment and other helpful info.
Excellent massage and time managing that I've had yet.
Glen is a great guy knowledgeable and has great hours. And the lady’s at front desk are alway so helpful
Today I enjoyed an acupuncture therapy session with one of Calgary's finest. Lois treated me with a questionnaire following a visual stance flexibility assessment. Being in a relaxed atmosphere of professionalism of acupuncture treatment, i found myself falling deeply asleep. Lois looks after you with increasing agility and mobility! Highly recommend the team at Market Mall physio...... Enjoyed pysio today with a warm welcome at front desk, Kelsey physiotherapist and apprentice Aj, took excellent care of me with a questionnaire, addressing area of treatment , range of motion , excellent exercises with paper handouts to work on at home. followed by a heating pad and treatment gave amazing results of flexibility, increased range of motion.
Great service and staff, clean and comfortable environment, would definitely recommend
Paula Wong has been a great help with my back problems; knock on wood, but I haven't had problems lately. She started with a thorough assessment, suggested different treatments, and explained them to my level. She is really patient to answer my many questions, and I have yet stump her. I'm quite happy with the treatment I've been getting. Also, working with the office staff has been smooth and pleasant!
This place is amazing! Sam in Physio and Dr. Glen Doan in chiropractic are fantastic - don't know what I'd do without them. Now I am. seeing Glen Doan for a rotator cuff injury. I am also seeing Tracey and Paula in physio for the same injury. At the beginning I couldn't even move my arm and was in constant pain, they have done amazing work with me and my arm is stronger than it has been in years. Thanks guys! Now a couple of years later, I am seeing Enoch for my knee. He has in 3 weeks gotten me doing squats - I have never been able to do a proper squat! WOW. Thanks a lot!!
Friendly and helpful staff! They take the time to understand your injury and guide you through ways to treat it! They make sure my injury is taken care of in the clinic and give tips on what to watch out for every day.
Great people great experience
I've been seeing Paula for years now, she is SO skilled, absolutely lovely, and has decreased my pain/increased my functionality significantly. I started seeing Lois two years ago for acupuncture when we were struggling to get pregnant... at this moment I'm snuggling our almost year old baby. She changed our lives and I highly doubt it would've worked without Lois, we owe her so much. Just started seeing Karen last night for massage, WOW!!!! So relaxing, such a wonderful experience, and what a difference even the next day. These ladies are such experts in their respective fields, always willing/able to answer questions, focus on teaching alongside the treatments, and the results are amazing. Also, the reception team!! So friendly, efficient, and kind. Always look forward to seeing them, too.
Excellent place to go for physio services, great staff and very knowledgeable and friendly therapists, like Paula. Would recommend this place without any hesitation.
Have serious lower back and neck issues , I had a Massage with an RMT called Yee. She was able to ease all the stress and tension in my back and found Trigger points in my neck that she released , haven’t had pain or a headache since . Will be going back soon. I highly recommend Yee.
I've had the pleasure of having chiro, physio, and a couple of massages at this clinic, and I can say that the treatment is always top notch and delivered with knowledge and a smile. No matter who you see at this clinic or for what, you can feel confident that they are putting in the utmost care. They treat their patients like people, not like numbers. I've also had the joy of working with the team at Market Mall Physio and though I am no longer part of them, I can say that even behind the scenes, they are focused completely on making sure their patients are taken care of. Not only that, but all of them, including the front end, will fight for their patients and their health. Everyday was an absolute joy because everyday I got to come in to see their smiles and know that I was working with a truly amazing team. They have always impressed me and I am proud to say that I got to be part of that.
I was in severe pain with sciatica and Tracy and Sammy figured what my problem was Tracy figured a treatment plan and worked very hard completely relieving me of all pain I am very grateful Thank you
Lois is awesome...a talented physiotherapist and acupuncturist results in pain be gone after a few sessions.
Andrew did an accurate diagnosis of my arm injury followed by excellent physio/exercises to get me back at building again. Thanks Andrew.
It was amazing. Holly did me so right i'm never going anywhere else for treatment. Literal Angel hands
I've been seeing Sam and Anna for the last 9 months following a car accident. I've never been to a health care clinic that personifies the 'work hard, play hard' mentality as well as this one does. Everyone in this clinic loves their job so much its actually fun for them which makes my sessions enjoyable. They don't make me feel like just another patient. It's such a positive atmosphere I want to do the work. The phrase 'excellence in care' is just a starting point with Sam and Anna as their standard of care is so much higher. I highly recommend to go to see Sam or Anna at Market Mall Physio if you ever need physical therapy.
Receptionist is always very friendly and makes you feel welcomed. The staff that works on you are professional and focused on making you feel better. I highly recommend this clinic for your chiro, physio and massage needs. I always leave feeling refreshed and with my spirits lifted.
I’m always so well taken care of while there, as well as given plenty of knowledge to continue taking care of myself in between appointments. Paula is my hero
My back is FIXED! Muscles feeling young again.
Paula, Glen and Karen are all fantastic and keep me patched up and running! Paula gets to the heart of my mobility problems quickly and I am up and going again quickly. She is an absolute whiz with dry needling. I don’t know what I would do without this great group of professionals!
Went in with a broken wrist. After my physio appointments, my wrist has fully recovered. Excellent work by Serena and Adam - they are both thorough and easy to work with.
The experience was great! They got me in really quickly and all the staff are super nice and very helpful! I would definitely recommend
Before I met Kelsey , there were tears and pain . With her guidance , knowledge and patience from us both , those days were a blip on a road to recovery . Thank You so much! As they say, I could not have done it without you.
bro Enoch is just fire you need help? go to him
I see Lois Garton for acupuncture/physiotherapy to manage my scoliosis. She's awesome! Her holistic treatments have kept me aligned and active so I can enjoy hiking, cycling and cross-country skiing into retirement. The front office staff are helpful and friendly. Great clinic!
Adam Mann was my physiotherapist. Not only very professional, he was also very friendly. He worked with me about two months and now I can feel that my knee is getting like a normal knee.
Enoch was great! The clinic was very professional, friendly, and helpful. :)
Karen has magic hands! I have been seeing Karen as my massage therapist for over a year now. She is amazing. I leave her appointments feeling relaxed! I have chronic muscle tightness due to stress, and she is the only one who has been successful at easing some of that pain. If you need a massage, please go to her!!
This is such an amazing clinic. I’ve been taking my physio and massage treatment here and everything went so well. The staff is friendly and very Nice. Dayana in particular is very understandable and always willing to figure out something for you. Andrew and Yee were amazing therapists for me. I’m so happy I feel better now and able to get back to my previous activities.
I can’t say enough good things about Lois! Lois is so knowledgeable, truly listens and takes in what you’re saying and automatically makes you feel comfortable and relaxed. I immediately noticed a difference in my energy, anxiety levels and digestion support.
Absolutely love the staff at this clinic. Jenn Farion is a fantastic massage therapist, and Paula Wong and Sam Scott have been fantastic PT's in treating a severe and chronic ankle issue. Definitely experienced and know what they're talking about.
I have dealt with Paula Wong to help treat a longterm injury that affects my entire leg. I have scar tissue and tense muscles that won't let go, she does dry needling throughout my hip and leg and it has improved a lot in 5 weeks. Paula Wong has been very professional & takes her time getting to the source of my injury. Her continuous kindness and positive attitude makes my physio experience feel like I'm visiting a friend. I'd recommend anyone to Paula Wong.
Able to get in right away as a new patient, and Kelsey was great about listening to my specific needs and tailoring solutions. The clinic is also kept immaculate. Would absolutely recommend.
Market mall physio is a great place for wellness. I highly recommend Enoch, he has been totally awesome In assisting me in reaching my physio therapy goals. I could barely walk before I started to see him. I’m now running!
Had an awesome experience. The physiotherapist (unfortunately I don't remember her name) was amazing she was not only very detailed in her exam but she also took the time to understand the many health issues I have. I actually left the building feeling like there is a good chance that we can alleviate some of my pain if not all of it.
Clinic was clean and friendly and great front end staff and Paula Wong is magic!!
I started physio with Paula about 6 months ago for extreme pain in my rotator cuff and a frozen shoulder. Today the pain is minimal and I'm only going in for followups every 4-6 weeks. Paula not only helped with the original pain complaint but also showed me several exercises that have greatly strengthened the shoulder. Office staff are great too, check it out!
I enjoyed coming to the clinic, very friendly front desk staff. Andrew D. was friendly & professional and fantastic at explaining all the exercises I needed for my shoulder, including substituting exercises that worked better for my mobility.
Agnes Lee is fantastic physiotherapist, at first I was very nervous about going but Agnes is very professional and made me feel very comfortable during the whole process. I was able to see improvement in my pain levels which is awesome.
Lois has helped me through several injuries throughout the past 5 years. I highly recommend her as both an acupuncturist and a physiotherapist.
I had a pain in my shoulder and in less than 6 visits this intense pain disappeared. I doubt if this transformation would have happened without the unparalleled expertise of Dr. Enoch Chan. Thanks for your good work. Fantastic customer service, very friendly and gives you easy weekly exercises that work effectively in addressing the pain.
I’ve been attending physio here for over a year and this clinic is amazing! Enoch is a fantastic physio therapist and all the staff here are sweet and are always so friendly.
Friendly staff and Lois is the best!!
They were great! Friendly, professional, helpful.
I went there to fix my stiff and painful wrist due to the fracture I got. Thankfully I met Enoch Chan there to help me out through the physiotherapy sessions. I enjoyed every session with him due to the way he treated me; he was very kind and friendly. Keep up the good work! Definitely coming back if I need any physiotherapy or chiro in the future.
Great Service! I saw Paula Wong for PT services and mainly for needling an old back injury that once again reared it's ugly head. Booking was easy and cordial. The therapy and my dealings with Paula were excellent. I never felt pressure to do more appointments than needed, she was friendly and I felt better after a few sessions! Thanks!
Friendly staff, doing a great job getting my family on the road to recovery after our MVA!
Excellent therapists, accommodating hours, lots of parking, and last, but not least, great front desk staff!
The team here is so amazing! They are very knowledgeable, and passionate about their work. They really care about your well-being and are invested in your treatment. I have been helped so much and I am extremely thankful for everyone there.
Great service and very knowledgeable staff! Highly recommended.
Great service/care from Glen and Sam. Highly recommend!
These physiotherapists know what they are doing! I have been very impressed with their knowledge, as well as service. I recommend Sam for physio and Louise for acupuncture best ladies you will find in the NW.
Good to find Lois Garton here, I have always had such good outcomes with her skill and under her guidance
The best service and care provided by the staff here. Space is clean and modern. The correct emphasis and balance is placed on the immediate needs and long term goals of the patients. Have recommended several friends and family to seek their services with nothing but exceptional results.
Samantha Scott is a great physiotherapist!! I trust her completely! Thanks Samantha!
Market Mall Physiotherapy has come through for us yet again! Lois has been treating our family over the years with physiotherapy and acupuncture - she is a master healer. Enoch is currently treating our son for a recurring injury, and is fantastic to work with. Add in the wonderful admin team, and you can see why this is the place to go! A big thanks to you all.
I had hip replacement surgery and after surgery I went for physiotherapy and it was great Experian with Enoch chan .he is so good and very knowledgeable. I felt much better are few physio thanks enoch for teaching me all the excercises.
I had MCL sprain on both knees and halfway through our course of PT I ended up re-injuring the left knee. Enoch Chan was very knowledgeable and professional. We set out goals and exercises to rehabilitate both knees. Through his guidance, suggested exercises and re-evaluation, we were able to reach my goals. At one point I could not walk 2 km. Today I am pushing 10 km a day and both knees are getting stronger. Thanks Enoch
Paula is just the best. When I wasn't getting better, she wrote a letter to my GP. After many tests and seeing other specialists, I now have a diagnosis. She will continue to work with me so I can make the most of my daily activities for as long as possible. Truly grateful to her.
Glen (chiropractor) is the greatest thing to happen to my bruised and battered innards. There has been a marked improvement after every appointment. There is absolutely nothing that I would change. Karen (massage therapist) is unreal. She's precise, gentle and thorough, and an absolute peach. I had her work on my jaw after a vehicle accident. After her first treatment, I finally had hopes of eating normally again. I would recommend Karen or Glen to anyone. I'll also add that Dianna is the sweetest, most professional receptionist and an absolute delight!
Andrew was such a knowledgable and excellent physiotherapist. He was very encouraging but also understanding the meaning and limitations of pain. I would see him again in a minute.
Excellent service and great facility. Knowledgeable staff and very professional.
Andrew was great in his detailed explanations and instruction. I would recommend him to any of my friends.
Paula is very nice, professional and have patience. She clearly explained each steps of the treatment to me. I had a neck injury and had pain to head, arms and legs, there was significant improvement after two sessions. The place is neat and comfortable. Staff is also helpful. Highly recommended!
Paula continues to work miracles on my broken body.
Staff is very friendly
I love lois because her acupuncture has helped me to get better and to know what is going on inside me.
For initial visit for this type of injury I was carefully assessed and a plan made to incorporate my Surgeon's prescription for exercises to facilitate return to full functioning. The physiotherapist and kinestheologist were kind, careful, and attentive to my concerns and questions and I plan to continue my visits while doing the home exercises with renewed confidence!
Good job Mr. Enoch Chan
Friendly, helpful and skilled!
Everyone in this facility are the nicest people you will meet. Their professionalism is phenomenal and I have been a loyal client for almost a decade now. Karen is an exceptional massage therapist professionally and personally. Her magic touch helps me to relax and feel better after each session which is why I highly recommend her to my family and friends.
I had a great experience and Market Mall Physiotherapy. I received treatment from Kelsey Ling who was professional and did an amazing job!
My chiropractor Glen was very supportive while helping me heal from my back pain. Overall I have received good services from market mall physiotherapy
My experience was fantastic at Market Mall Physiotherapy. I went in for a wrist injury, and throughout my assessment they talked me through what they were doing, why they were doing it. They explained the steps that needed to be done throughout the healing process and the reasons why I need multiple sessions. I was very impressed with the service and the quality they provided. Thank you very much and I would reccomend you to many!
Enoch and staff are great. Thank you for relieving the discomfort I was experiencing! I now have exercises to do on an ongoing basis to not only prevent but to maintain. You're the best! ~ Jon
Glen is so good. He really listen to your concern and adjust the treatment as needed. My conditions have greatly improved for short period of time.
This was my first chiropractor visit and I was nervous but Glenn was very informative and helped me feel comfortable. Front desk staff were really friendly. Great place!
Friendly, efficient, skilled, very helpful and genuinely caring staff who also brighten our day with their great smiles and shared laughs!! Thank you for all your hard work and dedication in helping with my walking!!!
I have never been to Physio before, but my experience there was absolutely amazing. My physiotherapist was very knowledgeable and loved all the advice. Very friendly receptionist as well. Would definitely recommend this facility.
Today was my first time at this clinic. But the level of service and care for my neck and shoulder pain was off the charts compared to other physical clinics I've been for my pain. From my X-Ray and Ultrasound results, Sam was highly knowledgeable of what my source of pain was and give me some exercises which I'm going to work on at home and going to continue seeing them for treatment. I'm feeling hopeful from receiving the best treatment from this clinic.
Market Mall Physiotherapy has always been a positive experience. Staff at front desk are always friendly and welcoming. I have seen Glen for many years for chiropractic care which has included acupuncture. He is very professional, knowledgeable and has a positive disposition about life! In the past I have also received physiotherapy treatment at this clinic and have always had positive outcomes.
I have been connected with Market mall physio for approximately two years. All staff are wonderful and truly accommodating. I am so thankful for all of the support I have had through some rough patches. Thank you!
Easy to book. Friendly front staff. A good massage by Karen.
I had a bad back injury this December past. Samantha, Enoch and Kendy kept me as pain free as possible leading up to surgery. And Encoh had been making sure my recovery from the surgery is as fast as possible!
I saw Enoch for a one-time assessment, I liked how he taught me what was going on in a way I understood, with pictures and books. Even though I had lots to cover in one appointment, he gave his full attention and was very personable.
After a herniated disk involving my sciatic nerve put me through terrible pain, Enoch (physio) and Glen (chiro) got me back on my feet and I’m now pain free!! Fantastic care team at Market Mall Physio. The front staff are also very friendly and helpful. Highly recommended!!
I have known Lois for many years, and she is amazing. No matter what comes up, Lois is always able to help me with acupuncture and targeted exercises, I’m very grateful for Lois’ care.
Knowledgeable staff. Helping me with my shoulder pain issue. So much improvement after 3-4 visits.
Wonderful clinic and staff. Assessment and treatment was done by Paula, who is very knowledgeable and demonstrates great compassion towards her clients.
They were able to fit me in for a massage this afternoon that was amazing. Got 30 minutes of work on my shoulders that was so needed. Excellent reception on-site and easy billing to extended health.
Karen is a miracle worker ????. Had gone somewhere else due to availability for myself and they had jacked my back up and so I had made the to go get my "Karen massage"and was all fixed up. Thank you karen.
Absolutely the best place to go for physiotherapy. On the scale of 1-5 Lois G is a 10 with my husband and myself.
I was in a MVA back in May, explored other treatment options for a few months that did not work. So I started physio with Adam in Sept, with the treatments and regular exercises that he recommended, I now feel so much better, I noticed a big difference and now I can move without pain. I feel I have my life back!!! I also had a few acupuncture treatments with Lois, it was my first time getting acupuncture and was a bit nervous, but she made me feel 100% comfortable, a few days after I felt amazing inside and out, I call them my happy needles!!! The staff is so kind and its an enjoyable experience every time I go there!
After breaking my elbow and after having surgery I had very little movement in my arm, I could barley move it 10 degrees either way. Enoch Chan helped me get my life back, I’m now back at bootcamp and working out and for this I am extremely grateful. Physio was essential for my recovery.
These people make you feel so welcome and comfortablebest massage ever
Excellent experience with Enoch! He made me feel comfortable. Excellent communicator and extremely thorough. I would highly recommend you visit this location, Enoch in particular, for your next physio appointment.
Enoch was great, his program brought clear results and he was super informative throughout it. Whole staff was friendly.
Great service and comfortable environment. My PT has been a great help !!
Wow, the work lois performed on my back was fantastic, I can now take a full swing at the golf ball without pain. thank-you very much. We also love the hours of service from 7 to 7.
Everyone at Market Mall Physio are wonderful - friendly and pleased to see you. I have been going to Paula Wong for several years - I really look forward to my visits, not only to get pain relief, but because she is an amazing physio and is always so happy! She gives clear instructions, but is not bossy - the perfect combo. I highly recommend this place
Great place for physio And the therapist's know what they are doing. Would highly recommend
Lois Gartner keeps me pain free regardless of issues I present to her. I always know that she will listen to any problems I am having
I sought physiotherapy for a fractured wrist and have received excellent care from Enoch. The clinic space is comfortable and clean, and Enoch is a very friendly and capable physiotherapist. I've made great progress on my wrist rehabilitation and I don't hesitate recommending others to see Enoch at Market Mall Physiotherapy and Chiropractic.
Very professional physiotherapist who was thorough and caring. I felt at ease and confident in her appraisal. Thank you!
Highly recommend this clinic. The service and the staff are trustworthy and great to work with. My wife and I have both seen Paula for physio therapy and could not recommend her more. She is professional, friendly, and attentive to her clients recovery needs.
Sam and Enoch did a great job i would highly recommend!
Amazing physiotherapists at this location. They are also approved by AHS so you can do AHS recommended physio here and it will be covered. I appreciate the effort they put in, including when you’re doing exercises at home on your own, they provide feedback, support and anything you need whenever you need it.
Thanks to Enoch Chan's help, I have more confidence, knowledge about my bones and ligaments(which was extremely helpful to know, how to pinpoint and understand why my knee and ankle were hurting and what to do to strengthen my knee and muscles). I am glad that with Enoch's guidance, knowledge, and commitment to help me, the short time I was in physiotherapy, has done wonders for me ????
My physiotherapist Kendy was amazing. She listened, helped and best of all encouraged me throughout my rehabilitation. The front desk team that I dealt with were always pleasant and efficient. The clinic was always clean and I felt completely safe with the clinic's Covid Protocol.
I saw Enoch Chan (P.T.) who are exceptionally knowledgeable and professional clinician. He is also very friendly and has done an amazing job.
Paula has been my physical therapist for 2 years. After foot surgery, she got me back to normal with lots of exercises, heat, dry needling, massage. Paula is super pleasant, professional and knowledgeable. Now, I have to have more foot surgery in June. I know I'm in good hands. Paula will get me back on my feet (literally)!
The best care and guidance from Andrew Duquesnay.
Physiotherapy and accupunture has helped me immensely. Lois investigates all avenues of treatment and assesses outcomes.
I was a student of Sam and Jenn's, they were such great mentors who both had excellent patient care and treatment. All of the Market Mall's pt staff are committed to delivering quality care and ensuring that each patient feels welcome when they walk through the doors. I am constantly recommending my friends and family to this clinic as I know they will receive the best possible care.
I have been seeing Adam and Glen for a car accident injury and have had great service. They have gone out of their way to research the area of my injury and have done a great job helping me pain manage and strengthen. The front desk staff is all very friendly and easy to book with. Adam and Glen do get very busy, so try and book ahead.
I recently saw the team at Market Mall regarding a old injury that has hindered me for some time now. They really took the time to understand the nature of the old injury and how the continued pain and irritation was affecting my life. They seemed to know exactly what was wrong and where they thought I should be in with respect to healing compared to where I actually am. I was impressed with their approach and feel my shoulder is back to where it should be. Thank you!
Good location.
I highly recommend Market Mall Physiotherapy as a good place to go for treatments. I have very good experiences with Adam Man, he is great this guy. Since I met Adam at Market mall physiotherapy, I don't want to go anywhere else for physio. Good job Adam, you are meant to be a physiotherapy, thank you so very much . Keren, you are my favorite massage therapist . Thank you so much for helping me. Keep smiling while doing good massage to people. good job Keren. Front desk is awesome. very good customer service. Diana , thank for welcoming me always with your beautiful smile and for always trying to make my schedule works. you are doing a very good job. A big thank you as well to Aby. Those two ladies know what customer service is about.
Efficient, personable staff. Have been impressed, so far, with the program to deal with my issues.
I have been so happy with my experience here. Paula is wonderful, warm and very knowledgeable. I even brought my dad back in to see her. Thanks!
Was very pleased that Enoch took the time to explain everything, set realistic goals to make it easier to attain and answered all my questions.
Samantha is the best physiotherapist. I would recommend her.
I have been seeing Sam & Jen for some months now after breaking my wrist. They have been working on it & it is much improved from their help & telling me what to do other days on my own. They are always cheery & upbeat. The lady at reception is nice & very courteous to everyone. I would recommend them to anyone who needs their help. Thanks
Great experience working by Andrew, he was skilled as well as considerate. I was treated for a shoulder injury that occurred due to repetitive motion and stress. Started feelig better within 3 weeks.
Very comfortable setting all protocols in place. A great experience
Staff/ therapists are kind.. caring and skilled at helping people recover!
Thanks to Enoch's knowledge and professional guidance I was able to reach a satisfactory range of motion with my fractured right arm (humerus) within a few weeks. He always helped calm my fears when I came in for my therapy. My experience at Market Mall Physiotherapy was very positive with great results!! Great team! Highly recommended.
Lois has been my choice for acupuncture/physiotherapy for over 10 years. She is amazing and has fixed so many issues that I have suffered over the years!
Having been a patient of Lois Garton’s for over 14 years I am pleased to say I am always treated with great care and respect. That also goes for all at the front desk(but I want to say I really miss Beth). Over the years Lois has treated me with a combination of Physio and acupuncture and I have been very satisfied with my care.
On the pysio side of things isolating area of injury or tightness administrating light acupuncture followed with exercise and then heat, really loosens things up... Tracy is a master at her craft! Massages by Karen are incredible her techniques and the amount of pressure is perfect! Highly recommend her massages , absolute golden!!! A nice combo is a massage prior to a chiropractor adjustment. Glenn (chiropractor) does awesome adjustments in time with one's breathing exhaling with an adjustment in a relaxed setting it's truly uplifting, on an awesome table. Lois in acupuncture can pinpoint exactly with years of experience, it's truly more than just acupuncture experience, especially around mid afternoon resulting in the most deepest sleep of relaxation. The front desk staff is very friendly and courteous and professional in their bookings and warm greetings. Ive been going to market mall physio and chiropractor steadily for two months and have noticed a great improvement in flexibility strength and overall health in a positive environment . Caring professionals who sincerely enjoy the profession and seeing one reach their goals! Five stars plus!
I go for acupuncture on a fairly regular basis because after seeing multiple Doctors and a physiotherapist I was still have problems with my back and right leg. Lois diagnosed my problem within 20 minutes and has improved my quality of life tremendously with the acupuncture treatments I receive from her.
I came here for help with chronic pain management on recommendation from my GP. I found this place from a Google search. The location is clean and bright. The staff is absolutely wonderful! They knew my name from the moment I walked in. Everyone is welcoming and friendly. Kendy Yates is a wonderful therapist with a charming bubbly personality. I really feel listened to and taken care of during our appointments. The relaxation section at the end of the therapy is wonderful. I've spent countless hours in physio over my lifetime! So you can say I've had my share of therapists. I'd highly recommend this place to anyone who needs physio and wants to feel like more than just a number in a book or a name on a page❤
Great experience and so much improvement! When it's your turn, you have full attention, each time. Mix of treatment, exercises and relaxation. Some exercises were "Enoch specials", specifically for my condition. Very knowledgeable staff. Front desk people greeted me by name. I would recommend this place to anyone.
Awesome people and amazing treatment options!
My absolute favourite!! They are always friendly and helpful at reception making sure they get you in as quickly as possible. The practitioners are on time, very little, if any, waiting. Everyone friendly and efficient. Highly recommend!
Enoch was patient, positive and very helpful. I got great care here
I saw Andrew Duquesnay after a total knee replacement. I found him to be very professional and committed to my progress. He is really knowledgeable and explained what muscle groups to focus on, easily tweaked exercises for added challenge when i was ready. He gave individualized programming, far beyond the “list of exercises” provided for my TKA. I feel like I progressed much further than anticipated with Andrew’s attention and direction. I’d recommend him to anyone!
:) Highly recommend. My husband and I find them very professional.
MM physio has great staff who are knowledgeable and helpful. They are prompt and efficient. A great physio experience so far.
Physiotherapist wrote disgusting word to describe their client on report, she think client wont be able to see it.
Nice staff, really enjoyed working with Enoch
Merry Christmas! Happy new year! Thanks all. It is all your hard working and the best professional work make me recovery. I will see you sometime next year. Stanley
I have been putting up with plantar fasciitis for a year or so. Paula was recommended to me by my wife for shock wave therapy. After three treatments in in three weeks there is considerable improvement.My experience with Paula and Kelsey has been very positive friendly and knowledgeable. Front desk staff are also friendly and welcoming.
Very kind people.
Karen is great! I always feel amazing after my massages! The green walls have got to go! ;)
Reception friendly.my therspist Andrew so kind listened and made a plan for me that i can manage Now it's up to me to follow his instructions.
I had excellent service and Enoch helped me be stronger than ever
Very kind and knowledgeable staff.Andrew is a great coach , and gave me the confidence I needed in order to test the endurance of my shoulder.
Recommended by my personal trainer. Front end stand very welcoming & helpful. Really feel like I’m in good hands with Lois as she really considers the whole health picture. Appreciate the support working towards my goals for greater health.
I have been using the Physio, Acupuncture and Chiro services for more than 4 years. I highly recommend them. Great people, wonderful skills,very friendly. I love having them as part of my wellness team.
Thanks to Kelsey Ling for the great physio treatments after my knee replacement surgery. Very friendly and knowledgeable as were all the staff .Thanks again Kelsey!
I just started seeing Kendy and within days of doing the exercises she gave me I started to notice a decrease in hip pain. I love that she explains everything so well. Everyone in the clinic seems very caring.
This team is amazing. They communicate respectfully together while having fun and continually training eachother. They get to the root of the problem and show you the ways to prevent the same problem in the future. I would highly recommend this place to everyone. Thank you so much for my freedom back and all the laughs we shared through the journey
I highly recommend Market Mall Physio, especially Physiotherapist Paula Wong - she's great! I have seen her for a variety of sports injuries, and have always been impressed by her expertise, treatments, and professionalism. Greatly appreciate her positivity, clear communication, and friendly rapport! Strikes a great balance of getting me back up and running for short-term needs (e.g. resolving acute symptoms for upcoming competition) and addressing long-term health (e.g. exercises/treatment to resolve the deeper sources of any issues). The clinic itself is clean, professional, accessible (lots of free parking) and office staff are friendly and helpful.
Lois Garton She is great at her work and explained everything well.
Fantastic and friendly service. Treatment and required exercises were well explained and demonstrated. Highly recommended!
I highly recommend Enoch Chan at Market Mall - Calgary Physiotherapy + Chiro for his expertise and professionalism in helping to reduce my knee pain and expedite recovery. Enoch taught me the importance of adding variety to my exercise program to promote strength and overall integrity of the knee joint. Thanks, Enoch!
I have visited Market Mall Physio the last five weeks for nerve pain. I have been extremely happy with the care provided by Enoch Chan. He's helped me work through a variety of issues with innovative and helpful exercises to fit my specific needs. The front staff has been awesome and friendly which makes the entire experience very positive. I've recently returned to Market Mall physio, and have been working with Andrew DuQuesnay. It has been an awesome experience with Andrew helping me through some foot pain. Again my experience has been awesome and I appreciate all their hard work.
I have a great experience there for my neck stiffness using dry needling with Sam.. highly recommended :)
I strongly recommend Samantha if u need a physiotherapist
I went in doubting that they could help me with my knee issue. I was barely able to walk and going up the stairs was painful. Enoch was amazing, he created a plan and worked with me to be able to strengthen my knee. In a few sessions, he had me walking without issues and I have started using the stairs again. Great guy and even better therapist. I recommend Enoch to any one who needs help to deal with pain and discomfort.
I came into the office nervous and after my session with Enoch I was completely at ease and excited and happy! He is so kind, informative, has tons of patience, gentle and projects his peaceful mannerisms to make one feel comfortable with this approach! The office staff are utterly amazing and very, very pleasant and accommodating on the phone! Thanks, thanks thanks so much Enoch and upfront girls.
Staff was extremely professional and friendly!
I just started seeing Agnes Lee for prenatal physiotherapy. She is very knowledgeable and has helped me tremendously. Agnes is very informative and addresses all my concerns. I am very happy to have found her.
Lois is the absolute best! Her background in physical therapy and acupuncture keep me moving and aligned; she works hard to do the very best for her patients. She has done wonders for my back and my knees! And keeps me moving! The front staff at the clinic are super: Friendly, helpful and professional.
Very knowledgeable and friendly staff.
I have nothing but positive things to say about my experience here. I came in with back pain that was damaging my quality of life, and thanks to Enoch I now have the tools in my back pocket to be able to reduce and manage the pain. The admin staff were always very welcoming and helpful, and Enoch was always friendly and clearly very knowledgeable. If I need to see a physio again in the future, I will definitely come back here! I also recently have been seeing Kelsey about some problems that I have been having with my feet, and she has been supremely helpful! No more pain and lots of prevention techniques to try. Another great experience!
So far, loving my experience. Staff is very helpful, friendly and informative.
Great place for physiotherapy or acupuncture. It is conveniently located with ample parking. The staff is friendly, efficient and professional. The office is very clean and well maintained. I have used their services for many years and will continue to in the years to come.
I've been working with Paula Wong for over a year now and can't say enough positive things about her. She truly cares about how you're doing. She advances my exercises regularly, and the dry needling she has been providing has been helping so much! Highly, highly recommend Paula and the Market Mall Physio team.
I have been seeing Enoch for about a year after breaking my wrist last December and then again after having surgery on my wrist in the summer. My experience has been nothing but positive. The front staff are warm and welcoming and my experience with Enoch has been great! He truly takes his time to educate you and structures exercises that fit to your abilities without pushing you to do more than he knows you are capable of. He is truly the best at what he does and he makes the experience fun and enjoyable. I have also recently started having some sessions with Ola and they have been awesome! He is enthusiastic about helping you reach your goals and is always fun and positive. I am just about to finish my physio sessions and although i'm glad my wrist has made a ton of improvement i'm sad that working with Enoch and Ola is coming to an end. I most definitely recommend Market Mall Physio for whatever you need and highly recommend Enoch and Ola!!
I was involved in an MVA back in March. I was unsure of the recovery timeline or process of physiotherapy. Andrew Duquesnay was who I ended up going to see at Market Mall Physiotherapy. He is extremely helpful and demonstrated high intelligence in working around my lifestyle and getting me back to normal. The techniques and stretches he taught me proved to be instrumental in my recovery and beyond. I could not be more confident in recommending Andrew as a physio to anyone in need. I could not be happier with the progress I have made. He is kind and caring and truly cares about his patients. A special thank you personally to Andrew and the rest of the team at Market Mall Physiotherapy for getting me back on track with my injuries and back to my daily routine. Once again, If anyone reading this is experiencing any kind of physical pain in their body... Go see Andrew it'll change your life!
Very professional services . I appreciate how many professional services they offer!
I needed to find a physiotherapist after being diagnosed with Bell’s palsy. I called and they were able to see me the next day. Enoch is very friendly and made you feel comfortable while being professional at the same time. Because of the limitations on what he could do for Bell’s palsy he suggested acupuncture with Lois, I’m glad I said yes. Great group of people. I would highly recommend anyone to go there!
I love this place so much. Excellent staff and service. Very caring and knowledgeable. Clean facility.
This review is from a different perspective; I did not receive any treatments from this clinic, but I've spent more than 30 hours there observing Sam and Adam preparing to enter a physical therapy program so that I can become a PT. Both Sam and Adam are conscientious, professional and impressively patient centered. The clinic, as a whole, has a fantastic atmosphere where each employee is excited to be there and excited about what they do. There is a willingness to think outside the box in order to find the best way to treat each patient's condition in the most effective way. There is also an intentionality with Sam and Adam in how they assess patients and with the "homework" they give to the patient; nothing is done without thoughtful consideration of the patient's unique situation. I live 30 minutes away from the clinic and if I ever need to get treatment from a PT I'll be driving to Market Mall Physio, since I know I would receive cutting edge treatment blended with tried and true methods, delivered professionalism and kindness .
I initially arrived to see Enoch shortly after my injury. I was in pain and hesitant. Every step of the way each of my concerns were address. Each session was tailored to what I brought in that day, it may have been increased pain, been a good day, or somewhere in between. Every session worked with where I was at in the moment. I could not be any happier with the outcome either. I enjoyed my time and always looked forward to my appointments.
Always an amazing experience coming here. Staff and super friendly and knowledgeable. Great place to come to!
I was extremely pleased with the service I recently received at Market Mall Physiotherapy with my therapist Kelsey Ling. She was very knowledgable regarding the tendonitis injury I had suffered and offered a variety of strategies to help me recover. Over the course of several appointments, Kelsey delivered effective therapy in the form of massage, ultrasound and exercise. I was also given a variety of exercises to do at home between visits, and Kelsey followed up her verbal instructions and demonstrations of these exercises with detailed written and e-mailed instructions. I actually looked forward to my appointments with Kelsey - not only were her techniques effective, but her warm and positive personality made the visits a pleasure. I am so pleased to be able to get back to my normal activities without pain and discomfort. Thank you!
If you haven’t seen Lois yet you must book an appointment now! I’ve done acupuncture with Lois for couple years, her knowledge of the body and her treatment protocol have been extremely beneficial to me. Thank you Lois
I’ve seen Paula on a couple of occasions over the past few years for the same issue. Tendinitis/tennis elbow. She knew how to treat it - I got the whole “treatment package” of massage, dry needling or acupuncture, tens machine, ultrasound & heat. After many months of me ignoring it. thinking I could fix it on my own ???? it was healed within a month - with doing with stretches at home as well. She also a couple of times was so kind to give me some dry needling and heat to a recent sciatica injury at the same time. She’s awesome. See her!!
Excellent service, clean and nice atmosphere
I would 100% recomend the clinic to any of my friends. Very friendly staff and great results. I would also like to give a massive thank you to Kelsey! After a few weeks of work on my right hand, it has never felt this good in a long time ????
Well organized, lovely front staff and exceptionally knowledgeable clinicians. So glad I found them. From calling to book a consult to meet someone, to having my treatment it's been nothing but a great experience.
I have been seeing Paula for over 5 years and she is an excellent physiotherapist. She always knows how to "fix" my hurts.
Very friendly, knowledgeable and professional. I can't thank enough Andrew Duquesnay for being so patient and kind! I strongly recommend this clinic in NW Calgary.
The front end staff are always helpful and cheerful which is always a big plus. I have dealt with Lois Garton for a number of years with chronic issues as both an acupuncturist and a physiotherapist. She excels at theses but she really is exceptional as a healer. You can't go wrong with the skill and compassion she brings to her workplace.
Before anyone goes here. I got a experience I wish to share. From this. Please make an informed decision. First I will start by saying Alberta Health care pays for 5-10 visits depending on how much you have used Alberta health care for Phyio. Fast forward to 2 days before seeing Enoch. I met with Him on Wednesday only after calling the clinic and speaking to a receptionist. I informed her that I had used all my AHC physio treaments back in April and that now I am on Alberta Health Benifits. Before I called Market mall physio I had called the Alberta Health Benifits worker to see if I could still get physio. She told me to get the Staff at MM phyio to try and put a claim thru and if it got rejected that all I would need is a doctors letter stating that I needed more Phyio appoimtments. Everything seemed very simple. I called on the monday before my wednesdsy appointment and asked if the could prosess a payment thru my insurance just to make sure there would be no issues. I even emailed her my Insurance card. She recieved my email and told me come in wednesday there will be no problems. I had to see the phyio therapist Wednesday. Had a great first meeting. Then Friday at 5:45 pm I get a call from a different Receptionist. Saying my insurance was denied. I asked her how this can be as I call in and double checked to make sure nothing like this could happen. She was unaware of my conversation with a different receptionist but I was able to forward a copy of my email. I was quite shocked as she seem very demanding that I would need to pay $75. I told her just let me talk to my Insurance worker and everything would get resolved. Now Monday next week. I go see a doctor to fill out my insurance papers that they requested so I can get extented phyio. While there doctor had no issue filling out report for free he just wanted a letter from my physiotherapist informing my doctor about all the work he had planned to do on me. Pretty standard. Up to now everything seemed like it would be just fine. Until Wednesday. I got a call from Enoch, I informed him that my doctor wanted a letter from him just explaining what areas needed work and how long he was planning on seeing me. Pretty simple. However that is when things got weird! He wanted me to pay the $75 first, than pay an additional $25 for the letter my doctor requested. I explained to him how I called on monday and Tried to prevent this exact situation from happening and that he needed to talk to his receptionist. From his reaction his receptionist clearly did not tell him about our talk on monday. Luckily I had the email proof that I sent my insurance plan so they could check before I met. It gets weirder! Rather than aplogize to me for the clear incompetence and misunderstanding cause by his receptionist. He told me he never heard about being able to get extended benifits. He wanted in writing from my insurance worker proof of what I was saying to him. He basicly acused me of lying. I was in shock. I told him I had talked to insurance worker over the phone and I could provide him with her phone number and he or his receptionist could call. He had zero interest in doing that. Again told me I had to pay him for that visit. At this point I was was in complete shock. He did not even care that I had called before to make sure this exact situation did not occur and took no responsibility for how his "team" was irresponsible and incompetent in looking into what I had asked when I first called. He hung up on me. This is the proffessionism that you might experience when going to market mall physio. Please be very very careful. Incase anyone is wondering I have since gone to another phyio clinic where they did not charge me for the letter for my doctor, waited till they were able to bill my insurance and have been seeing him 3 times a week for about 3 weeks now. PLEASE BE AWARE THAT MARKET MALL PHYIO IS VERY SKETCHY PLACE. Hopefully someone else working there might take the time to call me and makes this right. I would be glad to delete this message if recieved an apology.
I couldn't be more thankful for the service received at Market Mall Physio. Enoch was easy to talk to and incredibly knowledgeable on the injury I had and the remedies needed to resolve my problems. Not only that but the facility was spacious and I felt at ease knowing the wide range of resources they had at hand would result in a fast recovery. Thanks for everything!
I've been coming here for a little more than two years now and have always had a great experience. The staff is very friendly and goes out of their way to help you with any questions you may have.
Visited Lois for my 1st acupuncture treatment in decades a few weeks ago. She was able to pin down my issues in minutes and not only gave me affective treatment, but some exercises to help correct my issues. I've only been twice, but I've already seen positive improvements and I'm looking forward to my future visits.
My daughters and I have received care from several providers (physio, acupuncture, chiro) here and we speak highly of all of them. However, our all-time favorite is Glen Doan, the chiropractor. Glen is professional, takes the time to understand his patients' concerns, teaches stretching strategies to support independent healing, and uses modalities that work based on the individual needs of the patient. My daughters, ages 12 & 15, love visiting Glen and feel comfortable receiving treatments. They will even attend my chiro treatments just to chat with Glen. He tells the best jokes! Glen's assessments are honest, so if you're mindful of your pocketbook or limited benefits, this is the best clinic to visit. Shout out to Dianna, Patient Experience Coordinator, and Lois Garton, Acupuncturist, too!
I highly recommend Market Mall Physio + Chiro for all of your health needs! I have been seeing their Physiotherapist, Paula for a couple of years now and she is fantastic. She makes me feel comfortable and is an excellent communicator when providing treatment. I highly recommend Market Mall Physio + Chiro, especially Paula.
I broke my wrist in July of 2020. Enoch Chan was my physio therapist and he was instrumental in the success of my healing. He is professional, patient and kind. The admin staff were also a pleasure to work with, always greeted me with a smile and kindness. I highly recommend this clinic.
I was in a car accident with a moose four years ago and they fixed me! I came back due to a work related injury and they are still the best! I have been working with Enoch and Kendy and let me tell you, they are great therapists. They are knowledgeable, encouraging and make physio fun! I have and will continue to recommend them 100%.
This place is amazing! Professional and all therapists are willing to go out of their way for you! Kiercy and Tracey are absolutley amazing! Very knowledgeable! Karen the massage therapist is personable and friendly, and her extent of knowledge of the body never stops amazing me! Highly recommend!
Market Mall Physiotherapy gave me excellent therapy. They helped my healing process from a torn quadriceps tendon immeasurably and always pleasant.
A great experience from the moment you walk in! Front desk staff are always very friendly and accommodating. All the health care professionals I've seen are knowledgeable, take the time to get to know you on a personal level and genuinely want to see you reach your goals. They also do a fantastic job of explaining your injuries and why certain things will help. This is a great clinic where you can get physio, massage, chiro and acupuncture all in one place. It's a great environment with amazing staff to help you!
Incredibly professional, kind and understanding to you own needs and personal and/or financial position you are in.
The physiotherapist are highly qualified and experienced. I fell very comfortable getting treatment at this place
Awesome quality of service and the staff is so friendly. Would definitely recommend them!
Very friendly and knowledgeable staff. Big thanks to Kendy and Jenna who’ve helped me get my arm back to normal.
Friendly staff
If I could rate higher than 5 stars I would!!! Had pain in my wrist and pain in my back and Enoch got both of them back to completely normal within just a few sessions. It was amazing because as soon as I started doing the exercises Enoch showed me, I felt better within a few days. Enoch is very personable and makes his patients feel comfortable especially when they are very nervous. Also had dry needling done and I was very nervous but Enoch helped put my mind at ease and it was a very easy procedure. Front desk staff are also super friendly/helpful in person and on the phone. Thank you for helping me get back to normal!!
Warm and welcoming from reception to treatment. The staff is knowledgeable professional and friendly Tracy and Mikayla are amazing at what they do.
Enoch Chan is amazing to work with
The physiotherapist was great. He not only tested where my abilities were post surgery but, he explained what they were looking for and where we would be aiming to reach for. He went over and created a plan of action and had me participate in setting some goals for what was important for me to achieve. Also, I was given some new ‘homework’ exercises to work on to improve my range.
Had a wonderful experience at Market Mall physiotherapy. The clinic is very clean and the front staff was welcoming. My session with Kelsey was wonderful! She really took her time with the initial assessment to understand my chief concern and proceeded with the required treatment in which she was thorough and made sure I was comfortable. I left feeling great, would definitely recommend Kelsey for all your physiotherapy needs!
Paula is fantastic
Enoch Chan helped me tremendously after a terrible hiking accident in which I broke my wrist in 3 places. He has given me some great tools to work with on my own at home as I continue the healing process.
Both my daughters, who are 7 and 9, and I have received therapy from Paula Wong and we have been very happy with her positivity, knowledge and clear communication. She is a lovely person who seems to love her job. My daughters and I have had great results from the therapy. Market Mall Physio is a clean, bright and well organized.The office staff are friendly professional and kind. I highly recommend Market Mall Physio especially Paula Wong.
I came to MM Physio after over 10 years and service is still professional, lots of new faces My insurance recommend me to another location but after 2 sessions i was in more pain. Thaings started to change quickly and positively here.
Paula, has in just a few weeks. Improved my knee from no Disc golf to a level were I’m ready for my first major event of the year! Thank you all at @marketmallphysio
I was experiencing lower back pain that would not go away so I booked a few appointments with Enoch. He was really helpful and able to give me exercises that made my back feel better each week.
Been seeing Enoch for the past three months for recovery from spinal surgery and it has been a truly enjoyable experience. Thanks so very much Enoch :)
Paula and Glen have saved me time and time again. Thank you both for being so amazing!
I've seen a couple of physios from Market Mall and it's been an amazing experience every time. Super easy to make an appointment with friendly helpful staff. Paula has treated many of my injuries and has been awesome to help me get healthy. Highly recommend!
I have been seeing Lois for 6 or 7 years now. She is a fantastic acupuncturist. I couldn't think of a single complaint about the quality of the physio and the acupuncture. What she is doing has really helped me, which is why I keep coming back again and again! Overall, I highly recommend her. I have sent friends and family her way. I don't think you can give a practitioner a higher compliment than sending your mother to them for help. At the end of the day, the work she has done is helping to release tight muscles and improvig my overall physical health.
Karen is highly knowledgeable and skilled. She has given me very helpful advises. Thank you all! ♥
Samantha is a great physiotherapist! Now that I think about it, the entire staff is awesome!
I have been seeing Lois for acupuncture for many years and followed her to this clinic. She is an amazing and very skilled practitioner and I have referred many friends and family to see her, all with amazing results. She has helped me a great deal, both mentally and physically. With some recent knee injuries I came here for physio as well, and Sam is also amazing! She is very talented and has helped me to heal quickly. Both Lois and Sam are wonderful people and very passionate about what they do!
These guys did an awesome job and were very accommodating around my crazy schedule. Enoch was able to resolve a repeating injury that I have had for over 5 years.
Great staff very friendly
The staff are friendly and knowledgeable. Each time I've had a physio need their help has been excellent. Enoch is positive, encouraging and attentive to my progress changing exercises as I improved.
Tracy is Awesome.
Paula has helped me recover from a longstanding shoulder injury, and in my opinion she is amongst the top of her field. She has a thorough understanding of body mechanics and anatomy, and is able to incorporate needling, range of motion and strengthening in her treatment plan. As an added bonus she is a lovely person to be around. I work in healthcare and when my patients require physiotherapy, I tell them to find a physiotherapist who actively engages them in exercises to help regain their function/return to sport. Paula is a great example of this. I cannot recommend her more!
Some of the nicest n most professional people u never wanted to meet! Seriously though, they are great. If u hurt they're definitely the ones to see. I've been there getting treatment for a car accident since march/2017. I've received physiotherapy, massage n accupuncture all in one place. I would highly recommend them.
I found the Market Mall Physiotherapy Clinic by seeing Paula Wong, who is an incredible physiotherapist. I've seen her for multiple injuries and have experienced quick recovery through her rehab plans, which are a great balance between working through the injury and keeping things mobile while not re-aggravating it. To boot, she is a lovely person to be around. I've also received treatment from acupuncturist Lois Garton and massage therapist Yee Nham, both of whom are very knowledgeable and experienced in their fields. Highly recommend the Market Mall clinic. Excellent service from their practitioners and staff.
my son's physiotherapist, Enoch , gave to my son a tenderly and personal care during he visits due to his lower back pain in Oct, He explained patiently every step while massaging and stretching my son’s back. Enoch instructed my son home exercises in order to strengthen my son back muscle. I see that it progressing well and my son and I appreciate his effort and help on my son’s back!
I've come here for multiple treatments and have always had a good experience. This time around Andrew helped me with hip pain and I am happy to say I just graduated yesterday! Thank you to the whole team at Market Mall Physiotherapy ❤
Andrew is a talented, knowledgeable and dedicated health care professional. His training and education in both nursing and physiotherapy translates into progress and success for his clients. He understands physiology, psychology and performance. Being an athlete himself he understands the needs of fellow athletes, including working with clients to find appropriate paths from injury to recovery. Thanks Andrew!!!
I really can’t say thank you enough to the staff at MMP. I had messed up my back last week and they were able to get me in for a quick look at and some therapy which proved to be the ticket. Within a few days and one more session I was feeling fine. Staff were exceptionally kind and the place was clean. I waited for no more than 5 mins before being called and my therapist (Candy) was professional and knowledgeable and knew exactly how to proceed. I highly recommend the place! ????
I worked with Andrew, who was very knowledgeable and gave me some excellent physio exercises to mitigate my back pain and strengthen those muscles. Would definitely recommend! Thanks, Andrew!
Amazing well trained and professional staff. Sam and Hannah are so wonderful to work with .physio is not a party but when you have the opportunity to work with such dedicated professionals it makes it so much easier .I've seen such a f Dramatic change in just two weeks. Keep up the fantastic work.
Agnes has the combination of compassion and skill to be a great therapist. I highly recommend her, and the efficient team at MMPhysio.