Reviews of CBI Health (Physiotherapist)

Elizabeth Clark

I am truly grateful for Dr. Becky and Shannon... all the staff actually. From the moment I walked in the door I was taken care of. They are all so knowledgeable and kind... I know I will continue receiving the care and encouragement that they have shown so far. You guys are the best!

Colleen Lacharity

Helpful,caring

Rose Johnson

Excellent Staff. Very Helpful

Darron Jones

Staff know there stuff but they need to spend less time drinking coffee and talking and more time with the patient. I went there to participate in a rehabilitation program and was hindered by other patients siting on the equipment talking on there cell phones texting or just generally talking. This was a frustration as I was made to believe you were there to train , and not use it as a coffee morning. Disappointed just glad my benefits paid for the course , which in mind i only attended three weeks out of a ten week rehab. It's my own determination and effort and a couple of sessions with a soft tissue massager that has helped me. The physio there tried to massage my knee through my leggings no oil and caused skin irritation and more pain she really didn't have a clue what she was doing in my respect, as the massage therapist did. Pivotal point massage is the place to go. Total thoughts staff get your act together.

Jordan Curet

Amazing Staff,so much care and love from all of them,desk workers,Personal trainers,everyone (Cindy,Kyla,Ann Marie,Mark)And front desk ladies are so amazing!

Nasir Gulled

best physio in town great place!!!!!

Stephanie Thorburn

I was told by doctors that there was nothing wrong with me and I would have to live in pain taking multiple medications until who knows when. I then went to see Ben who changed my life. After weeks of hard work my legs were no longer numb and I was no longer living my every day life in constant pain and I was able to stop taking pain medication too. I recommend Ben and this office to everybody and anybody. The reception staff are also super funny, polite and willing to answer any questions. Thank you again, so much! You guys rock!

Jesse Wilkinson

I started going to CBI because I found myself spending more time laying down because of back pain and neck pain. I met Joseph and he was able to adjust my back and neck and after 2 visits I started feeling relief. Highly recommend

Tamara M

To personal

Alex Antsupov

Terrible customer service. You’ll feel better if you’d stay away from them.

柳叶飞刀YY

Having been working with the team for one and half a year since first time my neck was injured in work place. They are very nice people and professional healthcare team. A lot of appreciation to my therapist Rina and all others especially the second time someone hurt my neck again, they never leave me alone but gave me so many support to help me go through the terrible winter time. Thanks a lot and strong recommend CBI Barrie to be your reliable source for health care clinic.

Michael Finn

Friendly staff in a welcoming environment.

Wade Mac

Scheduling is never a problem ! It is a friendly warm place with good professional people wanting to help you recover

Pat On Your Back Personal Fitness (POYBFit)

I’ve been attending for over a year and have made so much progress thanks to the treatments I’ve been receiving. My lower body injury has improved so much, I’m able to perform my daily activities more easily and with less soreness than when I started my appointments. The staff there are very professional and friendly to deal with. I’d highly recommend CBI health to my clients. Patrick Pat On Your Back Personal Fitness

Paul Sture

The staff are very friendly and pleasant to deal with. I have had the experience of 2 of thier professionals and would highly recommend thier services. I've checked around and they seem to offer the most comprehensive services.

Kurt .G

Incredible staff! so friendly and helpful, best physiotherapy team in Barrie by far!! highly recommended checking this place out, you won't be disappointed!

JulieeBabyy xo

Enjoy working with the staff. Rebecca Henry is a great Chiropractor. Kyle Murphy is a great OT. Stefan and Connor who work in the gym are great. All very polite and personable. The administration staff are fantastic as well. I really enjoy my visits here.

Mama Bear

Awesome staff.

Sam Emery

Great atmosphere and wonderful staff

Mademoiselle M Bradley

I started physio with Mark Halls and exercise treatment with Kyla Connick due to a work related neck and back injury. Both staff members were professional knowledgeable and patient. Mark made me fell very comfortable during my treatment. The receptionists were approachable and very friendly. I highly recommend CBI Health for all injuries. Thank you CBI HEALTH for a quick but strong recovery back to work

Chris Sarazin

While here, i was subjected to religious bais, i assume, do to the religious intake questions, They falsely reported assesment results. Also in a time of covid, did witness, seperate patients touch multiple objects without prior or post sanitizing. The test stairs are not built to code, or even realistic and i was subjected to touching multiple surfaces, as the heart equipment wasnt working properly. Kind of a scam place, only useful to insurance companies

Tay Schae

I absolutely adore the treatment and service I have thus far received at CBI health centre! Every employee is incredibly bright and cheerful, making your day just a little better with every visit. Their specialists focus on you rather what they think you might need, really getting to the root of the issues that brought you. I’ve felt amazing since my first visit. I would recommended their establishment to anyone in need of physical treatment like me.

Brenda Siemens

Very crowded in the gym.

Misko Valent

super friendly people, professional and helpful. great comfort!

Joe Poelmann

My own experience with a reverse shoulder replacement. I have found CBI Physio in Brantford to be my very best choice. There is just so much to comment here. When you walk in, you are greeted by very ladies that are always cheerful. Sarah, Tera and Joesph have worked wonders. Knowing you limitations is just one point. Everyone helps to make your experience just wonderful. Thier advice and knowledge is a warm welcome for myself. For myself, a 5 star rating is just not enough. It's not the company but the people there that help and make it wonderful. I wish I could comment on everyone but there's just so many. To everyone here at CBI Physio, I want to thank them all. Maybe one day I'll be able to see thier faces. Lol. Covid as we all know.

Cindy Wouters

VERY HAPPY with my experience here. After breaking my ankle and reqiring a plate and numerous screws to put three bones back in place, I was very apprehensive that I would ever walk right again. The front desk staff have been super efficient with appointment bookings and insurance claims. Khushboo, my therapist...you are an absolute Angel! A strong and very knowledgeable one! I am making great progress and I would like to thank you for helping me to stay positive through all this! I highly recommend CBI

Gary “Thinkgary” Schell

Painful .. otherwise typical physio

Anna Tamir

I had a great experience with CBI Physio team. Always very professional and provided excellent service to their clients. Will not hesitate to recommend!

Mitch Espares

Morsal is awesome!

Ron Tennant

I began physio here several weeks before the Covid-19 lockdown, continued online during the lockdown, then resumed at the clinic a few weeks ago. The physiotherapists & kinesiologists with whom I’ve worked have done very well by me, and my progress has been quite satisfactory. The in-clinic experience is much different than it was, in that there seem to be fewer clients present at any time; and the staff are constantly cleaning & sanitizing after us. I believe they keep the environment as safe as it can reasonably be. I’m probably nearing the end of my therapy, which was intended to address a moderately serious injury to my lower back. I have been restored to nearly full pre-injury functionality, and I’m told that I’ll be provided with a plan to help me continue on my own. I owe many thanks to everyone at Cbi that I’ve been in contact with, both online and in person. The one & only negative comment I have has to do with the appointment scheduling - having been given a list of dates & times, and a website at which those dates & times are also listed, I have several times arrived to find the starting time has been changed, or a session added or removed. It should be simple enough for the scheduling software to generate an email to a client when changes of any kind are made to his or her appointments.

Edith Gray

My partner and I have been going to Physio for a few weeks now and we love our doctor! The staff is wonderful and very helpful.

Harry Betjan

I have been beyond impressed and humbled by the level of service and attention I have received from Tanya Wick [RMT]. Her deep tissue massage does wonders, I give her five star for her service.

Shiloh Munroe

The staff here are great!!! Physiotherapists and all the front end staff make you feel welcome. They really care about what your needs are .They are flexible with scheduling and offer hydro therapy as well.

Joshua “Sir Giggity” Bodnarek

Very nice staff. The ppl here are very good at what they do. And the gym here can be accessed beyond treatment at the rate of $25/mo, I believe.

Daniel Gore

Don't bother, unless you like waiting a month for an appointment.

Jennie Shering

Love the team at CBI! They are very professional and skilled! They push you but just the right amount of push to make your recovery and healing a success. They are great listeners, very empathetic and truly care about your health. I completely trust them with my knee recovery. From Rina the physiotherapist, to Morgan and Kyla the kinesiologists to Megan the reception they are all wonderful. ????

Enrique N. Garcia

VERY DEDICATED PEOPLE TO HELP RECOVERY HEALTH OF THEIR PATIENTS.

Ashley Iuliano

I came here after I fell and really hurt my back. Very friendly, helped me to get back to feeling myself again! I will come here again if I ever need their services!

Marina Gaffiero

The staff at this Barrie office is incredible. They are all so very friendly and very knowledgeable. I have been treated by Rina and she is amazing and has helped me with my healing and recovery from spinal fusion. She goes the extra mile to treat me.

Phreddieboy

Nice interior, pro admin staff that's friendly.

Gary Mix

Great care givers

John Grunow

The team are the best at what they do

Jason Lessard

Tinay and Meaghan are both amazing. I enjoy every visit that I have to CBI and find all of the staff personable and quite accommodating. Being in the service industry myself it makes a difference when people make personal connections with their customers. My wife and one of my staff members also go here.

Your Body Talks with Jessy Morrison

Becky and Connor have been lifesavers! Love being fit and healthy again.

brian&amanda oesch

Very friendly and got my son back to work.unfortunately they do not direct bill

Emily Zedo

The front of house is an amazing staff!

Kyle Hudson

Friendly people. Very professional and thorough.

Davoud Nadjafi

Nice

Mike Fitton

I had a back injury and my company recommended them to me. The people there are very helpful, and I was back in shape in no time at all. They have a take-home exercise regimen, that you can do when you have time, and it helped me get back to work!

Anita Santilli

Had a car accident. Came here and I am not feeling well. Not very Happy with the team that I had.

Holy Beef

Excellent team at cbi. Highly recommend this clinic. Very friendly and know there stuff.

Sheri Lowe

Great staff... great help!

Tommy Southall

Such a great community of people and a great place to gain experience and further my knowledge :).

Crystal Howat

Went to see Kara after my child was born for pelvic floor physio and she was great! Just don't leave your boots at the front door on the shelves, my nice winter boots were stolen while I was in treatment.

Heather Lade

After a significant concussion, I needed some significant help. Manager and OT Cindy, along with PT Alex and Kin Kyla, I had the best treatment I could hope for. They were all professional and relaxed at the same time. They listened well and worked with me to create realistic goals and then provided appropriate exercises, cognitive treatments and strategies to move forward. Would I come back? In a ❤️Beat!

Horatio Huffnagel

Very outgoing, motivated and diligent staff. I get to see a Physiotherapist or Occupational Therapist, a Chiropractor and a Kinesiologist. Most places you only see one of them. They are all very experienced in their professions and make you feel totally taken care of. They base your treatment on what are your goals and work together as a team to reach them. In Barrie they are one of the best.

Elizabeth Hardwick

Staff so friendly

Dawn Cleaveley

Great physio

Jonathan Henderson

Changed my appointment and didn't tell me. Physio is a whole lot of pain no matter where you get it. It being on the 3rd floor however is a bit off if there was a fire getting out could be interesting.

Penguin King jay

amazing staff that truly care about your health and well-being

Garnet Martens

This clinic is fantastic. Friendly and helpful front desk staff. Ben was super patient and thorough for both me and my 10 year old son. Highly recommend.

SusN J

Very happy with all the help that I had from Ben. With his help I feel amazing. Front desk ladies are awesome. I highly recommend this office.

J. Bedard

Good and professional services.

Angel Wylie

Very friendly and helpful staff! Welcoming, pleasant environment. Equipment was in perfect condition. Highly recommended for rehabilitation and physiotherapy.

Cameo Henry

Very helpful! I would recommend this facility to anyone!

op anon

Went specifically for physiotherapy. Got physiotherapy. Submitted benefits for physiotherapy Benefits got denied for physiotherapy Chiropractors and Kinesiologists are not physiotherapists I was treated by a Chiropractor and Kinesiologist

Dave C

Everyone here was friendly and helpful and I enjoyed their undivided attention.

Lisa Clarke

Fantastic physio experience for my teenage son with a knee injury. Thanks to Ben Chatterson and the front desk crew for making a stressful time easier for us, and getting the boy back in the game!!

Marilynn Webster

Very patient focused

Barbara Franck

I am very pleased with the physiotherapy care I have received at this clinic. Ben is very skilled at quickly determining what is causing my symptoms each time I have a new issue. He is currently treating me for my second frozen shoulder and has improved my range of motion tremendously in just a few sessions. The front-end staff are friendly and helpful and it never takes too long to get an appointment. I often recommend this clinic to my friends and co-workers.

CHRIS LUETGE

The staff at CBI,,, are awesome and very accommodating.

Ryan Clark

Great

Jay Rabbitclaw

Polite and professional staff in a relaxing and clean atmosphere. Front desk staff are attentive and greet you upon entering, they really get to know patients who regularly use ther services. Gym has a good selection of equipment to assist the staff help you recover. Without the help of Dr. B, Ricky, Andrea and the other wonderful staff I wouldn't be as functional as I am these days.

Lisa Wigard

The staff at Courtenay Physio are amazing. The Physio’s are top notch and the front desk staff at super friendly and helpful. Strongly recommend you give them a try!

Karina Quintero

I was redirected to CBI by my insurance company and I didn’t know what to expect at that moment but I’m very happy with the results, Cindy, Alex and Kyla and all the rest of the team are very professional and they were always happy to help me when I was in pain. Thanks to their support and knowledge I’m almost 100% back to normal movement and controlling my pain with the exercise and routines that they recommended. Thank you CBI team!!!!

Ernesto Betts

Great service.

Carla Soutar

Awesome physiotherapy treatment from Angela, Jon, Remmert, and Lauren. Brought my newborn and they were super flexible with having him there! Definitely recommend to everyone I know who needs physiotherapy.

Erica Petrie

Great friendly, knowledgeable staff! The equiptment is quite dated though!

Mike Greer

Ben is great. He fleshed out my issues quickly and had me on the road to recovery as soon as possible. He makes you feel welcome and relaxes you with his welcoming personality. Front line staff are easy to work with, would not go anywhere else for treatment. Highly recommend...( and I don't usually recommend anything) Thanks Ben and Co.

Kim Chicoine

Amazing staff! Adrian has really helped both me and my husband in our recovery. He focused not only on getting us better, but also improving our physical abilities so we would stay recovered.

Glenda Parrish

After 2 months of not having proper access to any physio, I was so pleased to be sent to CBI Health in Barrie. I couldn't have been sent to a better place! All the staff even the Front Desk Staff are so friendly, courteous, and very helpful. Customer Service at it's finest. I have mostly been involved with Ann Marie and Alex. Together they have put together a proactive program to help me on my road to recovery. I am really pleased with my progress so far. Along the way I've had questions and concerns and found Ann Marie a very approachable and knowledgeable person to talk to. She was very competent at her job and always professional. She made sure I was doing my exercises properly to ensure I'm getting the full benefits from them. She was in touch with my other workers and made sure I had the proper equipment needed to do exercises at home While I was awaiting assessment she worked on seeing if my rehabilitation could continue without any lapse in time over the holidays. She was always looking out for the patient's best interest. She's been very instrumental in my recovery process with her kindness and laughter. I feel very honoured to have had such a great person on my team. I wish her well in her new job and I will miss her very much. Take Care Ann Marie and Good Luck You Have This!

Barry Vandale

Great people helping you and your injuries

Cathy Osbourne

They make you fill out 10? pages of your most personal confidential health history, not for employers or insurance but just their files, basically left in a gym, even if you're paying out of pocket. Some questions are so intrusive ....sure would be sellable. Gotta say tho the person I accompanied was quite happy with the therapist and treatment once we got thro the BS in waiting room (sign says remove wet footwear then people who follow rules walk in wet spots left by those who refuse or cant)

Murray Riley

Excellent 1 on 1 treatment. Physio,accupuncture, O.T. and Kin. therapist are all Excellent.

M CH

They change appointment times on you , always busy , hard to schedule appointments at the times you want . just fair

Larry Williams

Very professional friendly people treated me like family.

Debra Sarafin

The staff are very friendly and helpful. Highly recommend this place for physio!

Spennis The Menace

550$ for 2 back rubs and a pillow? Dayum

Rick Quenneville

Staff is excelent. April Graham was wonderful and helped me on my way to recovery!

Karla Henry

The therapists are very knowledgeable, and explain in normal terms so treatment, goals and your injury is easy to understand. A very friendly environment & would recommend to anyone!

Gary Hall

What can I say? This group of professionals at CBI Health, Brantford West are amazing! From the front counter ladies to the physiotherapists, kinesiologists, chiropractors, occupational therapists and everyone else (including the students who come in to learn from time to time) are exactly what “you” should be looking for, when you’re looking for a place to get better and feel better! Thank you to everyone there, you are all extraordinary in what you do! ????

Zombie Jack

Caring staff. Very clean and constantly sanitized

Brian Colyer

Very good .Excellent staff.

Doug Stevens

Thanks for all the great help. All the best to everyone at CBI health.

Charlene Kuches

Courteous and professional.

Ivica Ivancic

Awesome

aliniana aliniana

Went for massage twice , it was really good. But terrible customer service at front the reception, very rude and unfriendly. Charged my insurance twice for the same appointment and did not want to recognize their fault. Made me run around to figure out on my own, and three months later their error is still not fixed. They don’t care about anything. Second time , they were not even able to process my claim. I won’t bother going there again unless it is the last place left on the Earth. Plus super long waiting list more than a month to get to the appointment.

Sandra Gay

I have been to CBI Sardis for two different reasons. First for my shoulder then most recently for my knee. Both times I was met by friendly staff and an amazing physiotherapist Remmert. I was able to get in right away with no problem. I would recommend them without hesitation.

Jason Boutot

Great staff

Shanna Howse

The team at CBI are so welcoming and encouraging through your treatment plan. I found them to be thoughtful in customizing the plan according to your ability, and carefully allotting your insurance funds. I appreciated being greeted by name on each visit.

Mary Collison

Great team, very helpful

Jo-Anne D

Would highly recommend this physio center to anyone seeking first class service. This is truly a health care center that cares! Rina goes the extra mile to assist in your recovery. Conner is always willing to answer any of your questions. The reception is very welcoming. I have been to other physio clinics and not one even remotely compares to the services recieved here.

Justin Gray

Receiving treatment for a rollover accident at this location. The staff are very kind and understanding. I would recommend seeing these guys first if you have any issues that are causing your body to be in pain. Very knowledgeable about the human body and how to properly get it back to where it was. And keep on those stretches.

Deb M

The staff are all great for helping me strive to improve. They have tried very hard to create exercises to relate to my job duties. When help is needed someone is always there to help.

Jim Crockett

l have come here because they are great.l have been here for three separate injuries. two for knees and one for a shoulder and had no problem.

Margo McKenzie

This place is great! Very welcoming front staff????. After seeing Ben and doing the stretches he gave, I'm able to move without pain or fear of spasming! If you have back issues go, you won't regret it!

PJ Rocky

Was treated for vertigo last week. Awesome service and immediate relief. Would highly recommend!

R B

Very welcoming place. Very good with appointment dates. Aliana and April are very good in there job.

Amber Blakely

Amazing staff. Very helpful managing concussion symptoms and getting back to regular activities. Would definitely recommend.

Trenton Campbell

Great experience as a cooperative student, learning so much!!

Del Bear

Limped in walked out

braden dailey

was there for 15 minutes on my second visit, the therapist checked on my lower back with no treatment and ended my session. Paid full rate for something i could have done myself. Would not recommend using this place

Dave Carlos

I'm having a great experience going to my one hr program with Tarryn once a week for 6 weeks. She is helping me with a in home program, and is helping me do my exercises properly. Also helping me modified certain exercises that are giving me great results. Also giving me extra helpful exercises that compliment my existing program. Dave Carlos ???? ???? ???? ????

Tanya Willcott

Lauren is an angel. I was experiencing extreme dizziness for many weeks and she came to my rescue and has corrected it. She has given me back my life really.

Jo Napier

Brett and Reece were very helpful and professional. They answered all my questions and concerns. Great guys. Great building too

Gisele Racicot

Angela my physio therapist is amazing

Linda Gilbert

I highly recommend the GLA:D sessions they are offering at CBI as it helped me to be active again in the sports . Thanks Lauren, Nicole, and Bryn!!

Brad Wallace

My experience here has been extremely helpful for my injury.

Andrea Kaback

I've seen Ben for 3 different issues and am so grateful for his knowledge and care. He has helped me to understand the nature of my injuries and got me on my path to healing.

shirley essery

Awesome staff and great at treating the areas that are bothering you .Great place

Rosemary Whitehouse

Great service and support!

Terry Hand

Nice people

Best Chance

I recently had a full knee replacement surgery and used CBI Health in Sardis for my recovery. I must say it is some of the best care I have ever had from the health profession. From the first meeting with my physio Remmert it was obvious that this man has the experience and desire to make a difference. I was in a lot of pain at first and Remmerts positive approach and patience made all the difference for me. Now 3 months later I am almost pain free and my knee is functioning at 95%, well above the curve. This did not happen by accident it was the careful attention I was given, the proper advice, exercises, and plan moving forward was bang on. I also utilized Jake for massage therapy to break down the scar tissue and was amazed at the results. Careful to consult and diagnose first then plan with you your treatment. Thanks Jake and Remmert I owe you guys alot. One more shout out to the admin staff in the office. First class in regards to submitting forms and making the process hassle free. Always friendly and great phone and email reminders of your appointment. I couldn't recommend this organization any more highly. They are the best!

Lorainne Morgan

Well educated, very personable, explains things very well, friendly, know how to do modifications easily and quickly.

Maren Eddy

I have received fantastic care from Ben at CBI Courtenay Physio on 12Th street. I play numerous sports and I am prone to frequent joint and ligament issues. Ben has been patient, kind and has helped me heal faster and stronger each time. I highly recommend him and courtenay physio.

Mary Grant

Great service.

John James

Physio great . Good people mostly. Helped my back. But a certain exersice employee enjoys taking expensive brand name clothing and accessories. Stay away go to another cbi location. She will keep taking stuff from others. Enjoy the glasses .

Teresa Marshall

My daughter had to do some physio here and everyone was very helpful and happy group of staff.

Matt W

Friendly efficient service, kinesiologists and physiotherapists were very patient with me and knowledgeable towards my injury.

Heavenlea Oliver

best physio in town great place!!!!!

john hoover

Great results for me, Al got me back to work 3 months after partial knee job. Big thanks!

Jane Ion

Range of motion and strengthen wrist following a break. Progress excellent, lots of positive reinforcement.

John-Michael Pettit

Great service, and professional staff. I've been to other physio clinics in the past and can say from experience that their facility and the people who work there do a great job. They prescribed me a program and it worked very well to take the pain away.

Patrick O'Grady

A big office with lots of staff. This is one of two locations in Chilliwack. Excellent staff who were open a honest about what their treatment could do for me.

Fiona Ashby

The therapy really helped me, and the exercises are now going to be continued at home. The pain as decreased as a result of myself doing the proper exercises I have been given!

Nick Kusch

Very friendly & experienced staff, fast results, great hours. Was very helpful in relieving & managing my pain. I highly recommend CBI Health.

Ahmed Saleem

My physio was horrible it hurt more tgan it heloed . I also heard that staff steals customers stuff from customers . Try another physio place.