You will see all the feddbacks of people like you who bought the services and products of Galaxy Cinemas North Bay (Photo Studio) in North Bay territory (Canada).
At this moment this business receives a rating of 4.2 stars out of 5 and the score is based on 127 reviews.
You may have noticed that it reaches an feddbacks average is very positive, and it's based on a large number of scores, so we may be pretty sure that the evaluation is quite accurate. If many people have bothered to rate when they've done well, it works.
As you know, we don't usually stop to place tatings when they are positive and we usually do it only if we have had a problem or issue...
This Photo Studio belongs to the category of Movie theater.
Seen the Joker here. Clean place, good staff, but not much of a game selection. Popcorn is good =)
Great entertainment
We walked in and I go to get my tickets and this bigger women is being really jurky towards me and my friends. After that we go to the arcade and this short gentlemen kicked my friend out for not having his mask on for a second because he was playing the basketball game and his mask slipped off when he shot then we go to the movie and the short gentlemen is waiting for us in the theater and then the manager comes and looked at us it made us very uncomfortable then we looked at her then she looked away and after that the short man tried to kick us out again this is a overpowering if I've ever seen one also this building is falling apart.
Good precautions in place for covid
Great service everytime
Nice place love the show but the prices are best on Tuesday!!!!
Great place to watch the newest movies
Usually a good selection of movies, but sometimes they don't bring highly anticipated productions. Very well kept, nice and attentive staff. The food is delicious!
Great Cinema and very friendly and good staff
There is only one theater in town? Not sure how else to review it. I go, watch movies, the leave. The staff are always exceptionally nice.
Unspeakable horror. Ill elaborate, I used to only come to this business to sit and watch a movie while consuming an ever so godly (best in town) blue slushy... they have recently ceased to serve slushies. NO BLUE SLUSHIES ANYMORE. This inability to serve such a basic and obviously enjoyed (godly) treat and maintain that is purely disgusting service. How dare they.
Call Of The Wild
Great service and amazing food. Have to try the milkshake!
Very nice theater! Tried out the D Box but its not for me lol
A typical theatre, popcorn wasn't fresh considering I needed to take out a mortgage to pay for it.
Not very clean.
Well, things are getting pretty bad when businesses go out of their way to stop you spending your money with them! I'm a regular patron of North Bay's only movie theatre, a Scene member, and like to purchase gift certificates for friends. Entered theatre little after 4 pm today, walked up to concession and asked if I could purchase gift certificates. Young woman looked at me like a deer caught in the headlights, scurried into a back room, then returned to tell me the theatre was actually closed -- doors were supposed to be locked. She could not sell me gift certificates. Returned to theatre at 8.40 pm -- there were still six features playing. Front doors locked -- while I rapped on the locked doors to get the attention of a concession worker, a young man exited the theatre, apparently having purchased items from the concession, including a large bag of popcorn and some drinks. Concession worker unlocked door and asked what I wanted. I said I had been trying to purchase gift certificates. He yelled to another young concession worker, asking if "the cash was closed". She confirmed that, indeed, "the cash was closed". Presumably, if any of the customers at the six features still playing had wanted to purchase anything from the concession, they would have also have been told that "the cash was closed." I told him that I guessed I would have to spend my gift dollars elsewhere. These young people are not responsible for there not being any system in place for customers wanting to make purchases during the normal business day. This is what happens to customer service when people try to operate a business on the cheap, creating checkerboard shifts for part-timers and not providing any training for them to accommodate legitimate requests of paying customers. No stars for this Galaxy Cinema performance. (I had to give it one star, or this app would not let me post my review!)
It's crazy when you can't even talk to a breathing person to buy tickets anymore. Make sure you buy on line before you go there.
Would give a perfect rating if not for the fact that the volume is often a bit too loud, it hurts my wife and I's ears about every 3 out of 4 visits.
Always a good time for a price
So big love it!!!
Now that Cineplex is anti woman, I'll never step foot in one of your theaters again. #boycottcineplex
Not a lot of other options, but this place is okay.
Good service
Great interaction....
Good, can't wait to see less 3D movies cause it's just a fad.
I love this place
Nothing bad to say at all
Staff were great, movie was petty good. Nice night out!
Amazing movie
Clean place with friendly staff
They put ads on ads.
The place is always great for movies. I cant believe the prices on a popcorn and drink for my wife and I. I hate paying 50 bucks plus for a movie and popcorn. What tips me over, is the extra cost for butter at the front counter when there is free butter at a diffrent counter to the side. Great place but bad prices. Take care
I went to a Stars and Strollers and it the manager was very accommodating when it came to turning down the lights and volume of the movie for my little one!
The seats are comfy, the movie was at a really good volume, and as long as you have points on a Scene card the tickets are decently priced, but everything else is stupidly expensive, and the theatre we were in (#7) wasn't even cleaned in between viewings. There was so much garbage left in the aisles that we accidentally kicked garbage just getting to our seats! Gross!
Great place..
Always have a good time when we take the kids to the movies. Just wish the snacks weren't so expensive
Good service, clean washrooms and theatres
Great theatre to take the family
Great place to catch a movie in North Bay
Great theater and you can get snacks to sneak in from the nearby dollar store
The environment for movie watching here is great and a really good experience that will draw you in. However, the ticket kiosks rarely seem to function properly (an issue with Cineplex's support for the software and hardware platform IMO), and the seating areas which rarely look to be cleaned under; you will find dust covered valuables and food caked to the floors. It's not a bad place overall, though there are improvements that need to be made.
Movie prices are as expected, concession prices are high, but that is where they make money. I would not complain too much if I did not get stale pop corn 90% of the time.
Always a good time usually !!
Went on a Saturday. There were a looot of kids. Someone in our theatre was even holding a toddler (to a romcom no less).
Best place to go for movies at the theater
Almost always a nice place to go; makes one feel special. Plus the obvious good sound, big screen; warm food...
Love the new theatre. Great sound and very clean
Awesome
Friendly staff, terrible women's washrooms
It was ok, not the best galaxy cinema I've been too but not the worst. Service was kinda slow, but overall it was ok
I thought this place was very distasteful not to my liking at all
Nice and clean, several theatres. Only flaw is they don't have the nice reclining seats!
Galaxy Cinemas North Bay is always a great experience.
Friendly staff. Pretty clean theaters.
Great weekend matinee choices that are not crowded. Plenty of free parking.
It is actually kind of loud. I thought North Bay was being a bit old and crotchety. Nope. Qudos to the older Gentleman who managed to fall asleep during a musical on Christmas day. Your snoring definitely added some ripping undertones to the movie soundtrack.
Large selection of movies however need upgraded seats
They don't serve FOOD at movie theatres.
nice movie theater
This movie theater could use some love a little bit. Slightly more comfortable seats maybe a little bit of fine-tuning in the audio. It seems like the theater has been used and well-used. The audio in loud movie scenes sounds a little distorted. Also sometimes I go watching movies and I find that the audio is quite overbearing While others are very quiet. Kind of wondering what is going on. Other than that the food is normally pretty good though it is movie theater priced. And the overall viewing experience is quite okay
Movie was great
Seen wick 3 awesome
Service is always friendly and quick! Moved through concession line in less than 10 minutes on opening night of Jurrasic World
If you're fully vaccinated you have to wear a mask and cant eat popcorn watching your movie? I hope you go out of business, I'm up55$
Nice place to watch movies obviously, but they have an arcade space. Which I believe they do like birthday parties rental for specific period of time in addition to the pay per use arcade style. Kids would love that
Amazing theater and nice to the customer
Love taking in a movie here.
Once you make it through the lineup at the 3 machines which rarely all work and get your tickets (no points..the card reader also rarely works and the manual option's enter button also has issues) AND you get into the theatre, the sound level MIGHT be high enuf to hear. No worries..sooner or later someone will go find a human who cam fix it. Once they get to them ..long lineup at concessions where they are working. Yes it id all thid bad Most always.
50 percent capacity means to me I shouldn't be sitting near anyone. And this theatre is clearly ignoring that. I watched the new spiderman movie surrounded by other guests. Movie was excellent. Not sure when I will be going back to the movies if this is how Galaxy threats there customers
Excellent everyone laught and laught
Galaxy Cinema in: North Bay, They never show Christian movies in this specific theater. A lot of Christians I know have to travel to Sudbury just to watch a Christian based film. It's discrimination and it's ridiculous. Once in a blue moon they will show one. They never even welcomed the mister Rogers film in their theaters, & Mr Rogers was a Christian. They never showed the film Unplanned, Break through and so many more Christian based films. There was no reason not to show these films considering they were very popular. Get it together North Bay and quit being a bigot.
Great staff and movie experience
waiting for the movie the advertisement sound level is super way to loud and then the movie sound is ok but any shooting like in the James bond movie darn near blew me out of the theater by this time my ESA SERVICE DOG had enough because before the movie or parts of the movie I was covering her ears and I wish we had not gone and only 1 other time I took my service dog was in owen sound and there was super loud and both times left just starting of the movie SO ARE MOVIE THEATERS TRYING TO MAKE PEOPLE GO DEAF I WILL NEVER GO TO ANOTHER MOVIE THEATER AGAIN I LIKE JAMES BOND WATCHING ON MY TV WITH SOUND VERY LOW OR MUTED WHEN ALOT OF SHOOTING TO HELP MY SERVICE DOG
Not too busy, decent theatres
Decently clean. Was there on a Sunday and it was really empty. I didn't mind the lack of crowd, but if that unnerves you I'd recommend another night.
Lovely North Bay cineplex
Nice theatre, showing lots of current movies
We live in Woodbridge, ON....but come here occasionally for business. We luv coming for a movie because the theatre is clean and staff is friendly.....
No concern for customer safety.
So I mean, it's like...ok
Watched Blade Runner 2043 with friends this weekend. Not sure if it was the movie, or a cinema controlled problem, but the volume was too high. Both my wife and I found several scenes uncomfortably loud to the point of covering our ears. Usually I enjoy over-the-top theatre volume, but this was too much.
Went to watch Mamma Mia 2. Theatre was good.
Good services, but they should do something about people chatting during movie time.
Ordering online was an issue but got the problem resolved
Nothing special but it works.
When to see the new vemon in D box and 3D, it was really good.
A bit costly but aren't all movie theaters.
Movies are great, as well there's a small arcade for the kids, food is way over priced
Huge with comfy seating
Great atmosphere and friendly staff. Good selection of food and concession snacks. Great SCENE points discounts.
We had a half-hour power failure mid-show. Not sure whose fault it was but it sure wasn't mine. And weren't offered any compensation at all. Spoiled the movie and any other recollection of the theatre.
Staff seemed pretty bored, but size of the whole place was good. maintenance was pretty good.
Always a joy to visit. Same layout as other galaxys with friendly staff and great atmosphere. Listed on the website and accepts all regular coupons. Love talking to the staff and before covid we arrived 10-15 late and always got let in with no issue.
Great place.
It's a movie theatre! What's not to like!?
Sometimes the screen resolution and the screen quality isn't top notch, but still, 4 stars!
I love the movies, their arcade is a great way to kill time while you wait for your movie to start.
This movie theatre is small and accommodating, the food is very good and not that expensive. It’s a very clean place and even though their are much games you can have a lot of fun. The bad thing is that because it’s the only movie theatre in northbay its usually very full, but it’s a great place if u just wanna have some relaxation.
SEATING IS ABSOLUTELY TERRIBLE HERE COMPARED TO OTHER CINEPLEX'S !!! BUT OTHERWISE ALL THE OTHER CHARMS ARE OKAY !!!
You're just NOT listening to people! You have the volume TOO LOUD!!! The price of your tickets is the highest anywhere. And the price of the snacks is absolutely ridiculous. No wonder most guests sneak stuff in from Dollarama and Giant Tiger. The posters outside show what is "coming soon" rather than what is playing NOW! I am disabled and don't want to get out of my auto to go in to see what's playing. The games need to be changed. They've been there for years. Get a couple of pinball machines, please. Fix the lights on the tower. I like to see them all working. Not a huge issue but it tells me something about the theatre when simple things like the neon lights don't work. The staff is usually very friendly, but when I make a comment or suggestion to them, they look at me as if to say, "Duhhhh...what am I supposed to do? I only work here." One theatre should be dedicated to classic movies which the patrons choose. I'd go every night if they had that option. Or have all-nighters such as "The Godfather Saga". If I could play what movies I wanted on the screen, I'd have "Cool Hand Luke", "Rollerball"(1975 version), "Hard Times", "The Silence Of The Lambs", "Apocalypse Now", "Schindler's List", "Lorenzo's Oil" and other good movies 20+ years old. There's a lot of potential for Galaxy, but you're all missing the boat.
Best place in town for movies. Great snacks. Many convenient ways to get you tickets.
The theatre is nice but the arcade is run down now. Many games don't take coins or you lose them when you put them in the slot. Some are just broken.
The screens here is just way too dark, i have seen much better screens in my life and i notice it instantly. Movies look so dull and bad. I used to live in Dubai and the screens there were too good. These guys should change the bulbs inside the projectors when they are so old. Cineplex please fix this!
Joker is absolutely brilliant. A character study artistic masterpiece.
Fabulous sound quality and staff is really helpful
Wheelchair/Walker accessible doors and seating. Didn't see any handicapped washroom or stall. Although I was in a bit of a hurry to leave so I may have overlooked a separate washroom but there was no stall and had to leave my walker unattended. Glad I didn't have a wheelchair.
It's kinda run-down, but it's still the cinema. Fun to get away and watch a movie every once in a while.
The staff are aggressive and they locked me out once because they thought I didn't have a ticket.
Expensive but good movies for family outing on rainy day so typical theater
Canned wine available at the concession counter??? Nice
Great service!
Great Experience as Always.
Priced way too high and tje food is awful for the price you shoud get gold leaf in the popcorn
Great place to go watch a movie with your kids or the spouse
Who doesnt love going to the movies?!!
Always a great experience!
We came in tonight to see How To Train Your Dragon 3. We ordered grilled chicken sandwiches with no mayo if it came on it and the gentleman making our food accidentally put mayo on it. Management rectified the mistake with a free drink and 2 free movie tickets for us and they brought our correct order to us during the movie. It was all so appreciated. We love coming here and the experience we had tonight will keep us coming back again and again.
I've been to see 2-3 movies in the past 2 months and noticed that the volume for the previews and the movie in your theatre is WAY TO LOUD!!!!! I'd like to add that I have a hearing issue and can imagine how loud it must be for those who don't. I've also spoken to other friends that enjoy going to the movie theatre and they feel the same. Suggestion: You might like to start taking a survey to see what others think.
Great sound and picture quality.
Comfortable, friendly staff but they only bring the mainstream movies.
Has an arcade close by and a variety of food, plus plays movies in 3D and standard.
Great
Clean Staff are pleasant
The staff is very nice there
Watched lion king 3d very good
Needs more space
It was bigger than I thought. Great place to see a flick!
It's the only one we have
Everything was awesome, other than getting stale popcorn but that's a rarity here.
Great place to watch movies. The staff is always friendly and courteous. I'm going to drop the usual complaint that the food is over priced.
Hulk and Guenther love movies!
Great theatre, speakers are often too loud☺
Always a fun time
Family enjoyed our annual xmas movie night. Lineups were long but staff worked fast.
Good
Good
Excellent
Very friendly staff, clean, decent selection of movies for its size. Snack prices are pretty expensive like most theatres.
John Wick need I say more
We saw the new Halloween, it was awesome
Lots of options for movies and snacks
Sound is awful, too loud and clipped. Screens have damage and projectors aren't correctly focused.
Always great service and clean theatres
I would like to know how come some movies are not available here in North Bay? Like Alex Cross and Flight. We usually like going out on Friday nite for a dinner and a movie - but there is nothing I'd like to see. What gives???
Better customer service is needed and less self serve machines
Staff are friendly. Theatre is nice.
Arcarde is falling to pieces and the is looking poorly maintained
Only local theatre around
Comftorble theatre
Prices now to go watch a movie and have some popcorn is outrageous
It was great
Movies and popcorn. What else is needs to be reviewed :)
Huge place and arcade love it!
Clean, not busy, and staff was friendly.
Decent theater but for heaven sakes..they charge a lot for food. 6.49 for a small bag of fuzzy peaches is the definition of inflation
Very friendly staff... and you have wine! This was a surprise, as cinemas in Quebec are not licensed. Thoroughly enjoyed Toy Story 4. Was APPALLED that so many theatre goers left all their garbage for staff to pick up. Not something we see often in Quebec. We pick up after ourselves. Very poor example to set for your kids!
Great movie. But unless your an hour early You Will Not Get Snacks. I feel they were under prepared for a Sony movie staring a Marvel hero. But it's not a marvel studios movie cause we all know Sony made the mistake and only bought Spidermans rights back in the day. I did not get my snacks. Also miss the A&W in the mall used to sneak in burgers all the time
Best cinema in North Bay!
Filthy
Great
Clean theatre and washrooms...movie was great
movie and staff are good, but I hate coming out to night time staff standing with brooms in hand waiting for me to vacate. I feel like I have to get out fast because I'm in the way.
Awesome place :)
Awesome theater loved the seats and everything was awesome! They kept it nice and clean.
No complaints
I love movie and popcorn !
Friendly staff, clean facilities
Been there several times, best location
Audio and visuals aren’t always perfect
Well maintained and clean. Customer friendly services.
It's the only theater in town. The staff are friendly. The bathrooms are big BUT often dirty with a toilet plugged in one stall, someones urine all over the seat in another, toilet paper strewn across the floor in another. The concession area is dated and could be cleaner. Also every time I've been, 1/3 to 1/2 of the games in the arcade don't work. Sometimes the token machine takes the money without giving out any tokens. But when you eventually find a staff member, they refund your money with no questions asked. The manager is very personable as well.
Love the D seats
Always out of dill seasoning packets :( gotta start bringing my own haha. Don't really like how they took away the 1000 points for a large drink and popcorn deal.. but I enjoy this cinema and recommend it. Staff are nice!
That was some good ????
Was not impressed with the staff the cinema was a disaster, messy and plain gross. The tables are sticky and there is popcorn everywhere. And the staff was just standing there with their thumbs up their arse's. I will be traveling outside North Bay to watch a movie one where they actually care about the cleanliness of their establishment. Don't go here if your a germaphobe or don't like dirt. And under their curtains are filthy and looks like they have never cleaned under them. Windows are smudged and gross.
Love the addition of DBox and expansion of food and beverage variety..
Believe it or not we went for a yogurt with my wife and daughter.
The service was great, love the programs you have for employees. Dislike this website
Excellent place to watch a movie
Great place to catch a movie
Ok theatre
Expensive
GM -Terry is a great guy, staff is always wonderful, great place for a family outing
Was visiting and decided to catch Guardians of the Galaxy 2 with a friend. The theater is nice and the food is what you'd expect from a theater. I do need to tell this story though because I was blown away by the patrons in the theater. When my friend I and entered the auditorium, it was almost full (usually I'm super early to movies, we had stuff going on), some guy near the back beckoned us to two open seats which we gratefully accepted. After a few minutes 3 more people came in and I watched everyone get up from their seats in one row and move down 2 so they could sit down. I never see this sort of thing in the U.S. You Canadians are a very decent people.
Calling for help with showtimes or to book a party is a disaster. 9 out of 10 times there is no answer on the phone. Better to use their website or google for showtimes. Arcade has gotten better in the past months.
Clean and friendly. Always a good place
Start with the good: customer service is amazing and the whole place is super clean. They're genuinely good at what they do and the owner is an extremely nice guy. It's got that friendly north bay feel overall which is awesome. But that north bay feel has negatives too, with the theater falling behind over the past decade with little to no upgrades other than d box and 3D. As much as I love the theater ill say, from a technology standpoint, it's unfortunately the worst full-priced theater ive been to in years. Literally all they have to do is buy some routers for Timeplay and set up assigned seating on the website and it would be so much better Go to almost any other Cineplex and you'll get ALL reserved seating (not just d box), AVX, Timeplay, live sporting and gaming events, a bar, recliner seats, dippin dots, ....a DDR machine. Sometimes they just flat out won't get certain major movies (Disaster Artist, Scott Pilgrim, Avatar, etc) but for the most part it's alright I wanted to see star wars but the only way to know I'll get a good seat is wasting money on D Box or going insanely early. It's just super outdated and impractical. Hopefully they upgrade some stuff but it's been years and years with no changes. I guess, why put in the effort when there's no competition lol
Nice Cinema
Love going there
The movies are great but the prices of pop, popcorn and candy are ridiculous.
What can I say. Good movie, expensive popcorn, awesome friends to experience it all with. Thanks for the nice of night watching the new Bond...James Bond movie.
We went and saw Ghostbusters Afterlife we sat in the DBox seats amazing experience great movie
It's a nice theatre
Small theatre, but always well cleaned
staff is nice and theaters are mostly clean, food as usual is overpriced... nothing new there.
Great place to see a movy
Really need to come up to date. Allow booking seats on line. Allow us to bring our own food like others do.
The quality was very nice but seats were not as comfortable as they should be...
Clean but thr food is a bit pricey
Greatest staff..always smiling and friendly..great selection of the newest movies..seats are comfortable...more leg room would be great...but no problem
Very clean!
Food is expensive as expected, great experience nonetheless
The food prices are way too high, these people must think they are in Las Vegas. As well, you pay for the movie and have to sit thru 30 minutes of commercials before it starts. Unreal and a true rip off of consumers. Recently went again, the folks preparing the food could not have cared less it seemed, and the food was sub-par. What ever you do, don't order the chili cheese dogs, and how about that 4 pounds of ice in the million dollar drinks as well, even when you ask them to go easy on it? I know they are just doing what they are told, but geez...
Good place have had nothing but good times and good memories
Great service!
Went to see Rambo Final Blood.. not a chick flick!
very polite and patient staff!!
Stange hours
Good service but a little slow on delivery
Lots of theatres. The seats are always good. Clean.
a lot different than the theaters down south. OLD School screens, not a "high def" place.
Nice seats and clean
7 screens, 1 with DBOX. Loved my DBOX experience. As usual, pop corn and drink have prices out of this galaxy...
Lovely place, snacks are quite expensive.
Stay away from Grayson and Kiera at the food counter. They look very very disinterested. I wanted to redeem scene points worth $30 and Kiera said i could only redeem $5. This is nowhere mentioned on their website that i cannot redeem all my points.
Clean decent theatre
Some of the counter people are great , funny and great customer service ... the discontinuation of the one popcorn refill is ridiculous , especially with the huge increase on concession prices... and the increase on ticket prices.. not an affordable date night for most ... but some movies need to be seen on big screen!
Was clean when we went. Service was fast and friendly. Only complaint would be the arcade is in shambles. Literally. Half the games don't work and some look like they are falling apart. One that was running just completely shut down and rebooted itself while my son was playing.
The dark tower. I'd give it a 7
Great location, great service, overpriced concessions
Good food still way too much have the games ate my coins and best 1 was jammed asked employees did nothing. Theatre was clean.
They play there movies too loud and keep the placed heated like a deep freeze! I went to go speak to a manager and no one was around to assist us!
Going to the theater is one of my favorite things to do but the last few times I was not impressed. Most recently I attended to see Avengers: infinity wars and the audio sucked as it seem to only be coming out of one or two front speakers, no surround at all. I complained twice and was told they were working on the problem. I know it seems petty but it did ruin a movie for me which I was highly looking forward to seeing. Moving forward I will hesitate attending this theater.
Always clean, staff always has a smile can tell most of them probably enjoy the job. Guessing management is running the place well. Been going here since it opened. Had the power go out once was given free tickets on the way out. I've only seen the bathrooms messy a few times but probably due to the fact one movie ending can leave it messy let alone two ending. They just got DBOX and have always tried to stay ontop of the trends. The arcade is always clean and in way better condition then silver city in sudbury, and way cleaner.
is a great cinema????
(Translated) Purchase easy electronic tickets Good service Cleanliness (Original) Achat billets électronique facile Bon service Propreté des lieux
Kicked out of the movies for talking... when the movie wasn't even started! Then they made me wait outside in -31 with a sweater on smh!
Damn, family of four $100 to go to the movies
Lots of seats nice atmosphere
Clean and well run, however, the hours to pick up tickets, ahead of time, are not really convenient.
We go there for the arcade mostly and consistently get ripped off. Either the games eat the coins and nothing registers or the stupid change machine rips you off. Either way, you get ripped off. The games are in disrepair constantly and it's a poorly run arcade and obviously by some of the comments a poorly run theater too. I guess that's what happens when you let fools run the place.
Love coming here
Everything you'd expect at a theater. Even has a little gaming room for the kids (video games, table hockey, hoops and crane games)
Love movies
Clean and well organized
Even though it is the only theatre in town, they don't seem to let that get to their heads. They have great people working there, it is generally nice and clean, and the seating and the screens are great compared to some other places I have been. The downside is that they don't show much, the selection of movies is pretty awful. Cineplexes down South often have cool promotions and specials, like showing Studio Ghibli films over several months. This place doesn't do that sadly. Also, their food is horribly overpriced, but thankfully they are right next to a bunch of grocery stories, so just smuggle in your own food, haha! (I wish there were half stars, I would give this place a 3.5, but I can't, so I rounded down in this case.)
Movie we were there to see was sold out and didn't find out until we stood in line for 30 minutes to get our tickets. The manager I spoke to about having some kind of signage if a movie is sold out to let people know was clueless and really seemed to care less. We went back yesterday to see the movie which was great but the pop from the fountain was awful, completely watered down and soooo expensive! Ridiculous! Enjoyed the movie but not the theater. Next time I think I'll take my family to Sudbury Silver city cinema.
comfortable seats, clean and friendly service
Terrible! 3 kiosks and 2 are down! The one that works doesn't work well. Well done Galaxy. Get rid of people and replace them with computers from 1994. Yikes! Not coming back. Pretty sad considering you're the only one in town.
Prices are wait to high
Good movie but ac is too cold
Clean and plenty of parking
Tonight's experience is a 1. Currently sitting in theater 7 waiting to see incredibles 2. Literally sitting in garbage and the floors are covered in popcorn. We paid over $50 for the two of us to watch a movie in an uncleaned theatre.
Awesome spot. Good prices. I loved it
Good quality movie theater for the north
pre lit
Nice very nice but pricy
Great way to spend the evening with the family. Movie was awesome. Food was good, and the staff were kind.
Could have better speakers. This theatre has relatively spacious seats.
Super expensive food
Popcorn pricey
I went to Annabelle Creation today with my teenage daughter..movie was great...service was friendly and bathrooms looked very clean to me
Movie tickets are expensive, snack prices are unreal. I can't imagine a family of four going for a night out at the movies unless they have a couple hundred dollars to spare. You know volume is way to loud when the teens complain about it!
Great seating and sound systems in theatres
It was nice to get back out and see a movie. Too bad some people do not think the rules apply to them. In this day of the "New Normal" with COVID shut downs threatening to cause many local businesses out of business due to financial burdens. So the theater has seat set up as two seats together then three seat 'social distance' then 2 seats , them 3 empty and so on through the row. Then the next row is empty for social distance then the next row used with 2 occ 3 empty ... So our kids are down getting their snacks when a family comes in and decide to sit wherever taking one of my kids seats and all seats through to the end of row. We asked them to move and they did by two seats and then their kids move to the next row in front of them. So the theater has spent time and finances to clean and sanitize the seats for us (everyone) and all tickets sold are assigned to seats. Now if this inconsiderate family happened to be sick or come in contact with someone they have put my family at risk. My kids seat is no longer "clean". The distance between my son and their closest member is less than 6ft. The people sitting in their proper seats two rows ahead are at risk because this families kids moved to the row that is supposed to be left empty. And the implications go further. What if the health unit came in for a spot check. You can bet the theater would be charged and shut down. How about everyone play by the rules . They are for all our protection regardless of how much we may agree with them. Note: if you don't believe in the vaccine then maybe you should read up on POLIO. Thanks for reading
Great movie
Great theater.
Love the theater i hope they stay in west ferris.
Awesome
Staff always friendly and sometimes you get a complimentary pass as a frequent guest.♡☆☆
Nice place
Great place for dates. Wish the food wasn't so pricey but what can you expect from a movie theater.
Terry Eagles is the manager and I love seeing him there when I go to see a new flick! Great service and very friendly helpful staff.
food too pricy we are not Toronto 25$ for 2 drink and pop corn is well over priced staff was friendly and movie theater was clean but that's about it
I like movie fozen 2 and I like pop corn
Great sound...
Had my daughters 10th birthday party here :) service was great, they provide everything, and they allow fruit and veggie trays ????
Great local cinema
Nice and small. Always enough seating and never crowded like the one at home
We love taking the kids there its always an experience to go out to the movies, prices are a bit high but that's understandable its not them making the prices, always fast customer service and always greeted in a polite manner
Movie was great..seats comfy..but food way over priced
The theatre is your basic c level theatre. Best night cheap night. But the selection of movies on a regular basis is very poor. Food very expensive, pop or soda extremely pricy, even mcdonalds sells l drinks for a buck all summer.
Rather average movie theater
I've always had a good time and the staff is very friendly. Food is expensive but that's to be expected at a theatre.
Still can be expensive
Theatre is great, the people are friendly and lines don't tend to get too long. Had some sound issues a couple times in theatre 5, but otherwise it's an awesome way to watch movies.
Concession line were way to long and way over priced, Thee arcade is poorly maintained. We lost about $10 worth of tokens in the machines. Couldn't find anyone to help us with getting them back but the movie was good
Always good service
Good movies, family friendly
Decent theater getting a bit dated.
Great place, great parking, great staff. Comfortable
Great service, clean bathroom, good sound and picture during movie. Staff quickly and efficiently helped when we had an issue in the arcade area
The theater we were in was in disrepair and felt very dirty. The trim was peeling away from the wall and there was very visible dirt, garbage and old candy behind the trim. It was disgusting. There were cobwebs all over the ceiling lights, and my chair had crumbs on it when I sat down. I felt dirty and uncomfortable the entire time. The only good thing about this trip was the movie Dune. It was fantastic.
Very expensive for families
The ticket kiosks were very temperamental and was not pleasant to deal with. Should bring back a human at the desk to buy tickets.
I am so impressed with the owner/manager Terry! When a descriptive audio box would not work, I took it to Terry who tried very hard to get it to function for us. When he was unable to do so, he apologized and asked us to stop and see him at the end of the show. As we left, we were met by a lovely member of his staff who once again apologized and gave us tickets to see another movie for free and coupons for free popcorn! So happy to support a local venue that offers such amazing customer service!
Did a double show night with my son for his birthday
Boring show
The owner/manager is an awesome guy, so accommodating and friendly.
There staff needs to be nice
Several theatres. Clean. Food is expensive like any other theatre chain. Comfortable seating and good options for the physically challenged.
Nice Cinema with several screens sounds are a bit loud
It's a nice place
Good theatre to go to. Friendly staff. Easily accessed by car or public transit. Plenty of parking available. Close to a number of restaurants and a few retail stores. Usually a good selection of movies.
Great venue
Baby Driver was a great movie
Movie was 14 dollars for two popcorn was 12 dollars for one
Awesome place to go for movies
Great place for your Movie needs, staff are good and friendly.
Basic seats, but clean, well maintained. Great picture/sound. Had a fantastic experience!
Very quite only 7 people in the movie
Not sure you really want to know because I love going to the movies there but they were ill prepared for Tuesday night with great movies playing and bad weather
Expensive but good entertainment
They did away with free refills on large popcorn so its $9.60 for a bag of popcorn!! Same price as ticket on Tuesdays.
Very clean nice service
The food lines are always slow. Its clean and never too crowded in the theater
Food Lil pricy.lots of theatres.few have December box seats.clean theatre friendly staff.
Great moviea
Great space
Washroom facilities are terribly maintained.
Friendly staff, lots of theaters, best movie popcorn with real butter!
Good place to find most recent movies.
We were late for our pre ordered movie. Shifted us to a later movie and rushed us in. Staff was amazing. My 3 year old daughter had a wonderful time. Thanks again
Comfortable seats, courteous staff, great popcorn while enjoying movies!
Good service and lots of movies to choose from.
Love it
Great fun! The staff are very helpful.
Always great service. Prices for food are high though.
VERY Quick Service, EXCELLENT EACH TIME I GO TO ENJOY ,ALTHOUGH WAS TOO LOUD ON SOME OCCASIONS. I HAVE BEEN GOING TO THIS ESTABLISHMENT SINCE IT OPENED IT*S DOORS, IT'S A MUST GO TO ENJOY WHATEVER THEY ARE SHOWING.*************
They no longer have slushies and this upset me. The movie theater use to have the best blue slushie in town.
The manager was very understanding with my 2 year old not wanting to sit. We didn't want to ruin the movie for others so we left. The manager was of great assistance and the workers were great also. Thank you.
Easy access and convenient, clean and friendly people
Good time
The service were great
Great Movie theater alway clean...nice friendly staff...always a good time to see a movie here.
Being the only cinemas in the area. North Bay receives good movies, the staff is friendly, the theaters are clean.
Had fun but expensive
Not the biggest but it's what u expect.
Great staff and great times!
Always a nice experience
Theater and staff were great. But the arcade is really bad. Most games dont work and theres very little maintenance on everything.
too bad no one ever knows how to answer a phone at this location
Popcorn isn't what it used to be and pricey.
Place was dirty and the arcade games are almost all out of order and they don't refund tokens that I couldn't use.
Great place
Been trying to call for the last hour... No answer.
Why does this theatre never show movies coming to the theatre?
Very clean
A normal cinema, but not much entertainment otherwise. No real area for games and arcades. The seats are comfortable but nothing special. Would love to see upgrade laid back seats like at Cinema's VIP lounge, but probably won't happen since North Bay does not have the demand for it.
Best moviesv
Scanner isn't working at two of the terminals 29/07/2018. Be ready to have to manually key in you scene card. Or prefer the very right most of the three kiosks. You may also purchase tickets at the concession stand if it's not too busy.
Great placr for families
Got everything a theatre needs. Dollarama right next to it if you don't feel like overpaying for theatre snacks.
Clean and friendly
Wish we had more variety
Nice, clean, great theatre.
Could use a more central location say northgate
I like galaxy Cinemas
Parking lot full of trash and sand