Reviews of Best Buy (Photo Studio)

Raymond Desilets

Tech support was very good. Was willing to get answers if he did not know.

Christina Petsinis

Staff are friendly, helpful, and know exactly what to recommend— even when you’re not sure what exactly you are looking for. A few months ago, staff helped me pick out a computer monitor that suited me & my space perfectly. Today i popped in to pick up a web order; the process was very efficient.

Vivian McLeod

Friendly helpful staff, will price match.

Joseph Alviano

Knowledgeable, friendly staff

Simon Bernard Harvey-Gravel

(Translated) Despite waving to a salesperson, we waited over twenty minutes to ask a question. Finally, we left. (Original) Malgré avoir fait signe à un vendeur, nous avons attendu plus de vingt minutes pour poser une question. Finalement, on a quitté.

Tom and Tracey Bridges

Love this store but the prices not so much.

Daniel McMan

Excellent selection and great help from staff

Monique Gariepy

(Translated) Service for (Original) Service pouri

Éric Marion

(Translated) A month without news of my order, BestBuy and Canada Post throws the ball. Never again will I do business with them. (Original) Un mois sans nouvelle de ma commande, BestBuy et Poste Canada se lance la balle. Plus jamais je vais faire affaire avec eux.

Bruce Elliott

Hard to get a hold off sales staff and rarely have sale items in stock or can't find it.

Yvon Labelle

Good place for electronics

Matthieu Thibeault-Morel

(Translated) Whether for video games, mobile phones or anything electronic, you will be well answered at Best Buy in Chicoutimi. This is the benchmark in Saguenay. I highly recommend it to you. Do not hesitate to click on Like, if the review helped you. ???? (Original) Que se soit pour les jeux vidéos, les téléphones mobiles ou tous se qui est électronique, vous serez bien répondu chez Best Buy à Chicoutimi. Il s'agit de la référence au Saguenay. Je vous le recommande fortement. N'hésitez pas à cliquer sur J'aime, si l'avis vous à aidé. ????

SHANNON DONTAS

Im addicted to this place i can't leave without spending money. Amazing customer service.

Dan Lal

Received great customer service from Ethan last night! Thanks Dan

Rae Foster

The people were very helpful, but more informative than I really needed. I wish I could give like.... 4.5 stars?

Brian Wallace

Advertised on the map as a computer store, but was not able to find a Blu-Ray drive for my PC. If you're looking for a laptop they might have you covered, but component selection was limited, at least where it was visible. I was offered no assistance despite waiting at the service desk with quite a number of staff passing me by. Heard lots of hard-sell for geek squad subscription service. I'm not personally familiar with it but extended warranties do not pay off on average.

Frank JR Skelton

They try hard service is great but pricing can't compare to TSC.CA

HARISH REDDY

I went to buy iphone 13 pro but I had very bad experience. Employees over there were very rude and they are not even ready to help. I went to staples store. Horrible experience.

Scott Dillon

Very good store. Always someone to help you.

Arik Tumarkin

Nice store, but didn't find wireless headphones for TV. more and more items I buy in Amazon because can't find in stores. Too bad. I like shopping but lately it's more waste time.

Sebastien Bolduc

Every time I go here to look into changing cell phone providers I am always reminded about the reasons why I stay with Videotron, the service! Best Buy has terrible customer service!!! You wait. and wait. and wait! Then they always pass someone who arrived after you. No thanks, I will stay with Videotron.

Reaud Husain

Excellent selection, friendly staff

Jesse Duncan

Had what we wanted in stock. Did not appreciate the pushing of the sales person towards us to buy the extended warranties after we had already declined

David Chapman

Not a very large store but they always seem to have stock when other stores don't plus the customer service is always very good.

Alireza Abbasi

Good service

Luis Galvan (NochesSinLuna)

It's alright...

Michael Iannozzi

Everyone is always fantastic to deal with here. Plus they are willing to say "I'm not sure", and find someone else to answer your questions.

Josh Miller

Very informative. The salesman knew what he was talking about.

Chantal Turgeon

A good variety of products at a good price!

T Mac

The store is okay, the staff seems less then knowledgeable on computer related issues and lately the staff is to busy talking amongst themselves rather than helping customers.

Starla Hudson

My first time ever being in a best buy, and I have to say it was a great experience. The workers on the floor saught you out, and asked if you needed help! Offered great advice and tips..or brought you someone who could help. Very Friendly, courteous...some if the best deals i have seen!!!

Sue Childerley

Only one option available to replace fitbit charge 2 band so no product support @ $60 - ripoff. I go to Amazon where there are so many options from $10 to $30. All big box stores will go by the wayside if they continue this.

Alexandre Paquette

Good electronics store. Easy to return/replace defective products.

Tyler

It's a terrific place to go if you like standing around for 20 minutes while employees and managers ignore you instead of offering help every time. Seriously, it's so bad that you could probably walk out with a 50" TV and no one would even notice. The only time they actually put in a decent effort is during the Black Friday to Boxing Day period. Rest of the year, good luck. I once asked an employee for help after waiting 10 minutes, was told "I'll be right with you", and then he went straight over to a lady in the next isle that had *just* arrived and offered her help instead. Honestly, it takes genuine effort to fail this hard at basic customer service. Also, their refurb. computers are hilariously scammy. I've legitimately seen them charge more for low-end rebuilds than the price of new and higher-spec'd laptops. Good way to prey on people that don't know their tech. You're better off going to another tech place in town. Any of them will do a better job than these goofballs at Best Buy.

Naniad

Staff was helpful

Nicole Lillian Mercy Labrosse Rayven

The staff was friendly and knowledgeable

Steve Learmonth

It's Best Buy Canada. Some electronics, some other stuff, an alright selection.

B G

Still good, but some things have changed.

Silentium

Most lacking Best Buy I've been to. Unless you're just looking for very generic stuff like flagship phones or TVs you're not gonna find much. Staff also don't know much about the items in the store.

Minna Ludvigsen

Great service

Ron Demick

hard to find a store associate to ask questions, and way to pricey

William Jean

(Translated) Always had good service but they don't know their products !!! (Original) Toujours eu un bon service mais ils ne connaissent pas leur produits!!!

Evan Groves

I went in looking for a specific item, an employee didn’t know if they had it and said he would check the computer and I should take a look around the store while he looked it up. 10 minutes later I saw him helping someone else.... I guess helping me wasn’t a priority anymore. Also, I’m not even sure why they bother selling cameras at this Best Buy store, the selection is always horrible and half of the displays are empty. I’m consistently disappointed every time I go to this store.

WGG Adamsgotgame

It has stuff that I like to buy!

Nancy Gauthier

(Translated) well done (Original) Bravo

Fishing The North

Handicap accessible, extremely helpful and knowledgable staff. Best deals around

Pat Dicaire

Staff does not really care to help. Prices are usually better else where and thier warranty plans are laughable at best. Shop elsewhere unless your satisfied with mediocrity.

Emma Struan

They’ll sell you anything your heart desires, but if it breaksz, then your a treated like a dressed rodent. My wife bought me an Xbox 1 X for my birthday and it worked great until within a year the GPU crapped out and was un usable. I went without the receipt thinking I had thrown it away, they wouldn’t take it. I went with the receipt, they still didn’t take it. I’m now shipping it back to Microsoft and I will not be buying anything from Best Buy ever again. Struan

Marcin Więc

Nice

FUNDAMENTAL NATURE BOX

Some time you can get the things on unbelievable prices

Devin Martin

30 minutes to exchange a faulty Xbox One controller under the Best Buy warranty. Past exchanges were just as long and frustrating.

Brent 77

Best service award this year I believe and best sales in all of Canada so I'd say they are doing something right.

justin ellis

Great service and quick service

yves henrichon

(Translated) Reasonable prices and good food (Original) Prix raisonnables et bonne bouffe

toto16victoire Hunkel

Hunkel Studio ????

Tanya U

Excellent

Sebastian Schweigert

Wanted to buy usb cable. Cheapest one was $20. Walmart had one for $5

Mathieu Beauchemin

Loaded with tech at a fair price. They even have Alienwares laptop.

Lamp_Master 69

I love this store, always has the best tech

Shawna Linn

I bought a very expensive computer from here in 2012. After 2 previous machines literally melted down, they gave me a third. I paid a MINT for it. Always seemed to be clogged up with no space even though I only do word processing and basic stuff. The geek team at the counter always told me they backed things up and data transfer etc..... Turns out....I took my tower to a different place. The guy opened it up. THE HARD DRIVE WAS STUCK ON WITH DUCT TAPE! Not functioning. Ever. These people don't care about their customers. Don't trust them! I will never buy anything from Best Buy ever again. It's a joke.

Andy Burnett

Bought a smart tv, sound bar, tv stand and computer at the end of October 2018. I paid for the elite delivery and install service. I was told by the salesperson (one of the managers) that they would assemble the stand and mount the tv, set up tv and sound bar and set up the computer. I got a phone call the day of the ( December 23rd) install and was told that they don't assemble stands, mount tvs on stands or set up sound bars or computers. I went out to the store and was told by another manager that I really didn't pay for the install since the price of the tv and sound bar were discounted. I checked my bill and instead of paying the full price I paid half price. Regardless, I was originally told all items would be installed and set up. The installers showed up and set my tv on the floor as I had cleared the room for them to put the stand and tv in. They plugged it in, checked that everything worked, brought the computer, sound bar and stand in the house and explained the install program to me. I have no issue with the installers, however it was quite frustrating to find out on the day of I was told that nothing other than the tv would be set up. Also, I was called once to me know my computer was ready and they told me they would call again when all products were ready for delivery. I never got the second call and ended up going to the store to find out where my items were and when they would be delivered. All in all it was a very frustrating situation and the store employees I spoke to did nothing to help. If you buy from them you should read all the fine print and not listen to the salesperson about delivery, install and warranty info

VNash

Really big with huge discounts and a wide variety of gadgets and CD's. This is one of the few places where you can purchase phones off contract.

Terry Proveau

There's not a lot of stock on shelves in Best Buy these days as they have gone to a more "Apple Store" like approach for their computers on electronics. If you really want something you have to see an associate and wait for them to get it out of lockup excetera but I understand why they do that. I do like that the staff are helpful and don't pressure you since they're not on commission even though it is their job to sell you stuff. I think I prefer doing my best buy shopping online and then having it set aside for store pickup or shipped now.

Tlmothy Sabourin

Geek squad extra warranty is double what other stores offer??

Terri Willshire

Love the geek squad. Have a home membership and its well worth the money. Anyone I have deal with here has been very helpful and knowledgeable!!

James “Dexter” Dextr

I’ve completely stopped buying product from Best Buy. Again and again and again, I come here to shop or to see a product before I buy online and I’ve never had much help. The staff are not overly experienced so really only suggest products based on what they read or are told, no real making a connection, understanding needs and specifics.

Michel Dionne

(Translated) Sorry to tell you that I have not had the pleasure of looking for myself and no advice in addition to looking for a counselor (Original) Désolé de vous dire que j'ai pas eu le plaisir de se que je cherchais et pas de conseil en plus de chercher un ou une conseillè re

Pierre Gaudreault

(Translated) A lot of choices (Original) Beaucoup de choix

Cindy

It's a lower end store...I have purchased items that aren't too expensive....rather go to the GTA, to a higher end store.

Darrell Deibel

Busy place

Dipz patel

Great place to shop electronics

Mr Camper

Best what?

Lennard Greve

We came here to BestBuy to play Xbox and noticed disappointed that the controllers are not working. We where told that "there is nothing that we can do about it". After 10 minutes we fixed the problem on ourselves. One controller was still broken and the staff was not helpful at all. To make it even worse, we where kicked out of the store 10 minutes before closing time in a very rude manner.

NATA

this stor is crp dont not even look at there best but sine frrgWgdgereFfeeff

Sean-Patrick S

The final customer service at check out was horrendous.

Garth Angus

Selections

ryansonhell 2 mk

like oh i justy love the colrs of te plce i aso lov te windws is s ncve hgtrg

Jonathan H

Good selection of products, it helps to do your own research about the product you are interested in rather than leaning on staff expertise.

Alysha Pugsley

Can never find someone to help. I usually use them for prices to price match...

jerome gravel

(Translated) Good store. Better services than in the days of future Hop. (Original) Bon magasin. Meilleurs services qu'à l'époque de futurs Hop.

Marie Litia Bélanger

No CDs

valter piroli

Electronic s

Len Neil

A bit hard to find - tucked in behind other big box stores. Has the usual Best Buy stock

ZER05IVE

Great electronics shop around

RICHARD BARIL

(Translated) Good service (Original) Bon service

michael goulet

Has all you need in electronics

Cheyenne Vogels

I have had nothing, but good experiences every time I visit Best Buy orillia. The first time I went in was just a browse but later I went and purchased my gaming PC and the employee was very patient and helpful. A few weeks later I had a power supply issue yesterday and brought it in today. I was completely expecting to have to purchase a new power supply or surrender it to the manufacturer under warranty for who knows how long. The employees I dealt with were polite, amazing and were honest with me. They straight up offered an exchange which I didn’t know could be done since I thought it was 14 days, they let me know it was on sale now and gave me $300 back which I then used for a 3 year warranty with them because wow! Best customer service I’ve had in a long time, If I could give 10 stars I would.

ryan Czindl

Jason was very professional, and guided me to buying the tv I was looking for, recommend going to see him for your next purchase

Scott Drouillard

Went in for an otterbox case and a screen protector and the guy was awesome.. he helped me out and gave me the after care for the screen protector.

Christine Parkes

Friendly helpful staff

Erica-dorine Budreau

Rrserved an item online for pickup the next and upon arrival was ready and waiting. Checkout was fast and seamless.

Andy Garrison

When you buy a product and you need parts after. There isnt any. Everything you buy today you have to throw it away

Jennifer Laverty

Good customer service.

Sabin Lapointe

(Translated) A nice atmosphere and competent employees (Original) Une belle ambiance et des employés compétents

Jo Totten

Had stock, the front entrance is confusing as far as cashiers location, it doesn't flow.

Andrew Turk

Staff not really always on top of service or know what to answer in terms of computers all the time.. If you know what you're looking for and you know the specs & details (which, let's be honest, you should) then you'll be fine! But customer service desk in general is spot on and employees are young, pleasant, smart and helpful. I would recommend this place to anyone! A+ Also, hire me ;)

Cuctas

Just your usual best buy store. Helpful employees as well as good products, good for most things electronic.

basil nb

They have good customer service

Jstp abracadabra

(Translated) A lot of choices (Original) Beaucoup de choix

Lachlan Gonzales

Well they have it all. Many kinds of electronics and TVs or speakers. Slightly less of a computer section and very little in the way of computer hardware but for accessories like keyboards amd mice...they have a lot. They also have a great selection of headphones and games from ps4 to Nintendo switch. Good staff that aren't always interrupting or hovering, meaning they are there right when you need them. Plus they are very knowledgeable about their sections. Good prices amd easy to find what you need.

A Soucie

Best buy.. Needs better service

Mammoth Owl

As good as any other best buy. as expected the staff's knowledge on the products is mediocre and the prices are horrible.

Jeremy Williams

Good service, but not great service. Decent product range

Dallas Lheureux

(Translated) Great service (Original) Super service

Kathy Ann-Marie Maness-Isaac

I think the manager in sarnia ontario is rude to his costumers!

Black Thanos

Scammer gets scammed

Aaron R (sir eat a lot)

The computer people need better traing as they don't know that is a cat5 cable is

Jill B

Unlike bigger cities very petite store with less choices n no good deals

Aquarianstar Freebeing

Great place to shop for a lot of different items. Staff member Michael helped to serve me and he was amazing.

Nicolas Boulianne

(Translated) The prices are a bit expensive, I prefer to encourage local before the big chains. (Original) Les prix sont un peu cher, j'aime mieux encourager local avant les grandes chaines.

Pierre J.

Great store and location! All staff are passionate about any item quizzed on, from phones, to TV to Surround or Video Games. It’s only a 4 Star due to the “Geek Squad” seems to always lack the same effort when asked questions or problem solving.

Mathew D

the people here are friendly and helpful

Lee Munro

Went in looking for something I knew they had and the girl working the section I was in had no idea what she was talking about but I got my item and left. I think a box store like this won't be around long. It was dead inside and if I wasn't in a hurry I would have purchased my item on line.

JT TITAN

Helpful and friendly service

Nick Fletcher

Ok. Nothing amazing in customer service wise

Mike Widdifield

Good place. Quite pricey

dan desindes

Stood around 15 minutes looking at laptops no one came to help. Spent 1800 on laptop elsewhere. Clean and well organized

Dan Mcw

Knowledgeable friendly staff. Great selection and prices.

Dany Lavoie

(Translated) Convenient because it is stuck to a mall (Original) Pratique parce qu'il est collé à un centre commercial

Chad Purdy

Best buy is average. Certainly below was future shop was. They carry less product and have less staff to do so it seems. As they are a major retailer in town I do check in there often however, basic selection limits my purchases.

Eric Jobin

(Translated) He's doing hell specials (Original) Il font des spéciaux d'enfer

Jobie68

Just questioning representative on wall mounts and soundbars and he was quite knowledgeable on the Samsung product.

Sandra Hughes

Great prices friendly staff

John-Paul Haraldson

Just another bad experience at Worst Buy! They wouldn't price match and we're not very helpful. Definitely my last visit to this overpriced chain!

Nathalie Gagnon

(Translated) A rotten store, there is a notice against them I gave them 10 days and no news but it will not stay there (Original) Un magasin pourri , il y a une mise en demeure contre eux je leur ai donné 10 jours et pas de nouvelle mais ça resteras pas là

Monica Otto

Very disappointed with their customer service. I bought a stove at Best Buy and called to book a service call because the oven was not turning on.. they gave me 5 phone numbers to call including the manufacturer (Samsung) which also said they could not help either because we did not purchase the Warranty. Anyhow Terrible service, cero help with a technician.. we never asked for anything else than guidance or a service. I would suggest you to take your business somewhere else. I’ll never go to Best Buy again or recommend anybody to go there. 0 cero starts. Not to mentioned I have my family visiting for Christmas and could not offer comfort food for them.

Marc-André Bilodeau

(Translated) Lots of choices, and they hit the prices. It is not always easy to find employees for information, however. (Original) Beaucoup de choix, et ils accotent les prix. Pas toujours facile de trouver des employés pour de l'information par contre.

r

a friend don't let another friend talk to the blue shirts. Befriend a geek, ask them for advice. do not engage with a blue shirt. Do instore pick up if you must, do not talk with a blue shirt. this place is weirder and weirder every time

VAISHNAV MUNDA

The usual best buy.. As you know. ????

3en D.

(Translated) Always good service, fast and with a smile. (Original) Toujours un bon service , rapide et souriant.

Chris Francis

Went in and was immediately helped by a staff member. I was out of there in 10 minutes. Good visit

Rhonda Tonello

I used to love this place I'm shopping with my Dijon card but now that they only have the 6 to 12 monthly payment and charge you an extra $60 on that I no longer go as much

Hardstuck Jett 3

Customer service is 50/50. You'll either get someone super nice, and helpful, or someone ridiculously pushy and know-it-all. Was essentially cornered with my girlfriend, looking at cheaper 4k TV's for our room, and a blue shirt would NOT leave us alone and kept trying to test myself and my girlfriend's knowledge of various TV's despite not knowing basic things such at peak brightness, panel type, etc himself.

Matthew Bear-Fortin

Got an amazing deal on an air conditioner

Fraidoon Amiri

Friendly staff, excellent customer service and you can chose from a variety of items.

David Dira

Very friendly and knowledgeable people...loved the variety of there products

Jacqui Croteau

Extremely knowledgeable staff. Friendly service. Great store great products great prices.

Peter Michelsen

awful experience with the geek squad, most of the so called technicians know something about computers but little how to treat the customer. Only excepcion would be Alexandre. Several problems left unsolved with our laptop which was brought in to the strore to be fixed. Upon returning to this site a couple of times, in frustration I went to quebecom who were able to resolve all the issue online

Joseph Toolsie

The products and sales they offer are great but the staff usually either can't be found or can't help much.

Techiemx “ZeusofBass”

Box store where you have to order some hardware such as hard drives online... really. Place is a joke.

The Grumpy Traveler

One of the smaller locations but they do have a pretty decent inventory of Televisions and Appliances. Certainly worth a look.

Daniel Côté

meh... employees didn't really care

Shandy Bencher

This is the worst Best Buy I have ever been to. There was ONE employee on the entire floor. And he was too busy flirt with a woman trying to sell her a cellphone. Had to go up to the front to request help, and they only had one person on check out, so she could leave her post. PA’d for a attendant to help me, who after 15 min waiting and then not showing up, I left.

Blayne Olson

Good store. Was a bit difficult to get someone to help find what I was looking for even though they were not too busy, but other than that it was a good experience. Place was pretty clean. Staff were fairly friendly. I would come back here again.

-R [Dasher] The Viral

Quick and helpful staff, good prices and a wide selection of different electronics and entertainment products! It used to be a Future Shop, however, it feels like nothing has changed other than the name!

alan GEORGE

Friendly staff. The lady at the desk allowed me to test the headfones which I bought and she told me that I can return if it doesnt work with my phones when I doubted my phone. Thank you.

Patrick Roy

The worst customer service imaginable. They never pick up the phone. Always busy talking to there co-workers nothing work related. One day I was in the store with my brother who is gay. And I heard one of the workers mention to his other worker making gay inappropriate comment that should not be mentioned at work. I would give no stars if possible. Amazon is much better and no discrimination.

Cassandra VanDerGulik

Waited awhile for help as I watched other employees stand around chatting with another

Christopher McKelvey

Not a bad store a lot of variety of a bit of everything

Gregos le Requinos

(Translated) At the top like stats (Original) Au top like stats

Peter Lewis

Great early black Friday sales!

Cocofrutti sherbrooke (Belvedere)

nice place to buy electronic items latest model

Roger House

Great service in and out about 20-30 minutes, helped me with my speakers to the truck awesome service

Patrick Maranda

(Translated) The sellers in the cell section should inform themselves about the other product available, it's not just Samsung ... (Original) Les vendeur dans la section cellulaire devraient s'informer sur les autre produit disponible, il n'y a pas que Samsung...

Suuggestion Kalaxy (SuuggestKalaxy)

Such nice staff, honestly I couldn't of asked for better! It shows they're not commission based, they don't screw you over like a lot of places do!

Paul Haber

Has all of your electronic needs. If stock is low it can be ordered. Was a bit hard to get help in store, but things may pick up soon.

MomNathalie

(Translated) Good service ! (Original) Bon service !

Rico Ninja Ridin

The Best Buy

justin fountain

Litterally in the store now for a half hour and no one can help me with laptops lol

Melissa Gold

Lost hard to find someone when u need something they show u wrong item and isles

Lise Auger

(Translated) Good specials (Original) De bons spéciaux

Exact0 Bookings

Good service.

B M Adnan

Best place to buy electronic products

Judy Tostik

Prompt service . But little info offered

mmmyeahh

Other than a couple rude sales persons... it's a great place to kill time.

Tommy Villeneuve

(Translated) Me and my wife have waited 30min to buy a TV but there is no staff to answer (Original) Moi et ma conjointe avons attendu 30min pour acheter un téléviseur mais y a pas de personnel pour ne repondre

NINSIIMA RONALD

Awesome , the attendants are there to help you get most of the information you need

Gerald Johnston

I found a washer and dryer for a great price. I'll go there first from now on

Jay Wright

Horrible experience. Stood by the Bose counter for 20 minutes only to see staff huddled in conversation. Went to The Source and secured two pair of soundsport wireless headphones for my fiancé and I.

Dylan Gullason

Every time I come here I'm always greeted with helpful employees. The store is very clean and there is plenty of selection and always has the latest stuff in terms of products.

Richard Perras

Staff is really helpful.

J Skramo

Average store inventory.....super helpful staff.....

laurie addison

I Well love u can reserve an item for 24 hrs and they make it so easy. Just reserve, go pick it up, done, that easy. Thanks Best Buy for making life easier.

Sandra Spinks

Great service.

Youri Octeau

(Translated) Good service very satisfied (Original) Bon service très satisfait

Case Mills (M4GF1R3)

The staff was great, the rest of the experience... Not so much

Dano

If this is the new customer service, with employees playing on their cell phones and ignoring customers. Then this is the place you want to go. No wonder online shopping is becoming more popular. Not the first time this has happened there. They must take classes from sport check.

Barry Edmar

Good to have a membership there. Keep your cumputer clean and up to date.

Yadlayeul Marty-Mart

(Translated) What a fool when the flow that serves you answers you never pleasant (Original) Ce.sentir imbécile quand le flot qui te sert te répond nai jamais plaisant

Yves Piette

(Translated) Good service. Guaranteed guarantee. Many goods. (Original) Bon service. Garantie respecté. Beaucoup de marchandises.

Jordane St-Hilaire Dupuis

(Translated) I have always had great service! (Original) J'ai toujours eu un très bon service !

Tom Croucher

Nice store.

Cocanut

Good size with many products to offer. They will match online prices if they are lower.

Claude Boivin

(Translated) Good service (Original) Bon service

Theo Lerbeil

(Translated) A good electronics store, there is everything you need whether it is appliances or video games (Original) Un bon magazin d'electronique, il y a tout le nécessaire que ce soit électroménager ou jeux video

Dolcy Dhingra

All variety of mobiles, laptops are available here...

Kurt Fadrny

No way to call the store. I called the Help center and they said it is too Inconvenient to call the store! I can see why Amazon does so well! Best buy doesn't want to talk to their customers? I guess they don't really care about my business either! I was calling to see what Solid state drives they had in store and ready immediately. The website listed stores all over Canada but couldn't find mine. UPDATE! So I ended up going to the physical store where they had loads of 2 TB SSD drives for sale. Well the boxes were on the shelves. so I took a box and went to the till to get one, where I was told that they have none in stock. When I asked why they have all the boxes on the shelves I was told "so I could order it online" If I was going to order it online I wouldn't have came to the store stupid!! This place doesn't even deserve the one star!!

John Sosnowski

Purchased a TV on Tuesday July 21st.The sales rep I believe Bret was very helpful and patient with us explaining everything we wanted to know about the TVs. It was a pleasant experience although when I got home after a 45 minute drive I could not find my receipt. I tried phoning but the Best Buy stores will not answer calls at this time because of the virus. I don't want to drive another 90 minutes just for a receipt. It is frustrating not being able to contact anyone unless you go personally to the store.

William Dayman

Took my computer in to Geek Squad because it was not loading properly. They checked it out and found it was OK. It was one of my add on that was screwing it up. They did not charge for this which made me so happy I bought a bigger monitor and fancy mouse.

Ethan Pereira

I own lots of great stuff from this location and always come through satisfied

Lynn Chayer

Very friendly staff

Marissa Brown

Workers seemed to not have any idea about anything. Every time I looked up there was more and more all blankly staring and unhelpful. They sold me an $30 electiric guitar case for my acoustic. Hire people who know what they're doing please! Googling and calling others isn't the same.

Ketsia Guillaume (Ke7sia)

(Translated) Available staff (Original) Personnel disponible

Gabriel Angiolini-Gaudreault

(Translated) It is very good (Original) C'est tres bien

Cole

I buy most of my major electronics at Best Buy and may i say that I love there service and that they are true to what they stand by if you have receives a DOA (AKA; Dead On Arrival) Simply return to the store and the employees would be happy to help you with anything you have wrong. It seems that people will only review a shore or a service after a negative review.

Guillaume Lamontagne

Staff knows their products and will help you find what's good for you not what's more expensive

John Hill

This place is awesome. I went to buy some headphones but didn’t have what I wanted in stock. Instead the employee recommended a different brand which I ended up liking way more! Highly recommend.

1963someone

Great place to shop for electronics or entertainment systems and household items

Do L

Correct

Ting Fung Yip

Timely web order for amiibos Capt Falcon and Marth

Juliet P

Sadly, the worst place I've visited in Sarnia.

Amanda

Repairs are lengthy and pricey. Best off dropping off your computer at a small repair shop. I was told it would take maximum 2 weeks but low and behold it took 16 days to have a diagnoses alone!

David Enns

Went in to exchange a charger since I have geek squad protection plan, was very easy to do!

Murielle Gignac

Hello I would Like to take the time to thank the staff at Best Buy number # 953 ,in orilla I went there last Friday to purchase an iPad 9.7 for my husband for his birthday ,I was greeted with enthusiasm and professionalism . my sales person Chris was absolutely amazing very helpful very thoughtful and very diligent on getting me what I wanted . also the manager and general manager Ken and Ruby were amazing With me and I noticed how they treated their staff with integrity and respect .( which is very RARE). I find very seldom anymore can you go out to a retail store and get good customer service Without being all about money for the business. over the last three months including Christmas my husband and I spent a lot of money at this Best Buy in Orilla , And we continue getting the best customer service . thanks a lot guys job well done I will spread the word about your customer service . And feel good energy when you walk into your store . CHRIS YOU ROCK :) See you soon M

Troy Gauthier

Best place to get your electronic gadgets and gear plus blurays and dvds !

Rienerio Fajada

Prices are a bit too expensive.

Ali Hanney

DON'T buy BEST BUY!!! My husband got this terracopter for Christmas that was having some pretty major problems from the moment we took it out of the package. Came defective. So, we take it back to best buy to get another one or a refund, whichever. Anyways, the lady takes one look at my husband and says "Once the box is open, you have to take it to the manufacturer. We will not return it once the box is open". Umm, excuse me? This is not a cheap toy for my husband, and you don't back up your products? If it comes out of the box defective, you won't return it? We have to pay for it to go to the manufacturer to be fixed? What kind of company are you? What a joke!! I will never again purchase another thing from best buy, and if you care to be treated like a customer instead of a chump, I suggest the same for you.

Anne Giroux

Staff very knowledgeable and offer their help right away.

Brandon Olds

Kamloops best buy is kind of a joke. Won’t match the price and bundle of a GoPro on gopro’s website... unwilling staff, not interested in customer service whatsoever. There is a reason this store is empty 90% of the time. SUPPORT OTHER BUSINESSES. NOT BEST BUY. #WORSTBUY

J Oli

Seem to have limited speaker / audio star working the few times I went in. People were constantly looking for help and anyone on the floor working wasnnot knowledgable in regards to audio and video equipment

C FROSTIES

awsome store

Christian Gagnon

(Translated) Great (Original) Super

Max Dagbert

(Translated) Good shop! (Original) Bon magasin!

Aaron Schroeder-Tabah

(Translated) Very good service. The clerks gave more than I would have thought in this kind of supermarket. The only catch, a lot of stock not in stock or available online only. (Original) Un service très bien. Les commis se donnaient plus que ce que j'aurais pensé dans ce genre de grande surface. Le seul hic, beaucoup de stock pas en inventaire ou disponible en ligne seulement.

Alanna

Great customer service, friendly and reliable staff. The phone store in the mall is the only place I will ever go to get my new phone.

Mike Wright

The renovation they did is awesome. If you have not seen the new look here you need to.

Carey Nicholson

Can honestly say I've never had a negative experience here. Generally have what I'm looking for and will more often then not order what im looking for

Tina Burden

Always a good visit. Very helpful.

Tauri Pihlak

People are slow, don't know what they are doing. It feels like only one guy knows what he is doing. Brought back a broken product took me more than 1,5h. Probably won't come back ever.

Abdul Aziz Al-Amin

Very friendly and helpful staff. Also they were very diligent about precautions for COVID. Inventory seemed bit low but overall good place for tech shopping.

Dr Thana Singh

Best place for gadgets

Trent Hearn

Favorite place to go when at the North Gate mall, employees are always kind and looking to help with any questions

Mouchos Black

(Translated) Exelent rapude and professional service (Original) Exelent service rapude et professionel

Sherry Restoule

Great service but they didn't have what I was looking for.

Eileen Steele

I bought my first mac and they took the time to show me and they did not pressure me. They took the time to make sure I was comfortable and even after I got it home, they talked me through a couple of small issues on the phone. I am totally impressed with the professional and compassionate service I received. Well done.

Alana Aspinall

Seems hard to get help... my experience anyway. Possibly my skin tone ????

Richard E Moore

Good sales. Helpful staff. Tons of free parking at mall and near entrance to Best Buy.

Mathieu Bourget-Perreault

Prices are high and staff can be pushy to make a sale

Samuel Girard

(Translated) Beautiful products, but impossible to reach by phone their sellers. I had to call 15 times in 4 hours and not once I was answered! (Original) Des beaux produits, mais impossible de rejoindre par téléphone leurs vendeurs. J'ai du appeler 15 fois en 4h et pas une seul fois on m'a répondu!!!

Victor Frohmann

Ethan and Dave in the Mobile department were fantastic. Handled me with great customer service, went the extra mile to make sure i was properly informed and helped get me a great deal! Ethan even stayed past his shift to make sure I was taken care of properly. If you are looking to get a new phone go see these guys.

Brendan Wood

Staff was very helpful and suggested the correct location in the mall to find my phone case; even though they did not carry it.

Nana Williams

Not to much experience. Didn't transfer all from old phone to new one, very dissapointed

t t

Second time in a row, Same issue. back in 2010-2011 went in and asked for a laptop that could run games at regular performance, nothing crazy just 30ish fps and med to high graphics on non AAA titles like TF2 or league of legends. of which i got a gateway laptop for about 500.00 that somewhat met those standards but quickly degraded overtime. More recently i came in looking for a new one because the old laptop couldn't even play TF2 at more than 5fps with nothing but the essential programs running, steam and the game. I requested the same margins for quality and got a 700.00 laptop that the sales rep told me could run GTA V easily. However the laptop i got could even run a 8-bit game of pokemon or a Ps2 Emulation without having severe issues and all the the processors running. when i noticed this and brought it into geek squad they looked at it for a day and nothing changed. turns out the graphics card in the computer it meant for office work, and some reviews even say it's not fit to even do that well. (AMD Radeon R5 quad core) The short of it is do your research before going into the store and don't take what the sales rep's say as fact because they are just trying to make sales on garbage products. (The source tends to have better deals, and more knowledgeable employees anyways)

Jimmy V

(Translated) Good electronics and good prices too (Original) Bon matériel électronique et bons prix aussi

Yash Patel

Place is nice but there isn't always someone available to help customers and also I have felt little rude.

Alyssa “Alycat” Vann

Horrendous customer service. Only one person up front even willing to offer help but had to go find her to get it. Lacking knowledge of products. Most high end products found in lock box by front door but zero signage saying as much.

Aly G

(Translated) Good customer service (Original) Bon service à la clientèle

Christine Whalen

Always great service! When you walk in you're served right away with a smile! I love best buy!

Fraz McMann

Seems expensive to me but I don't frequent those shops I look for the small mom-and-pop shops things are cheaper there I think

Bob M. (Bmer)

Great staff and products.

Simtem Official

Usually shop on the Best Buy website but some of the stores sometimes carry different items and at a better price! I just wish their gaming and anime sections were a bit bigger but overall not bad!

Patrick Greig

Placed an order on hold online. Came in the next day to pick it up. Staff was friendly and courteous. Bought the item with no difficulty. Highly recommended.

Shawn Carter

Pre ordered a game that came out 3 days ago and it still hasn't arrived. It's been sitting 2 hours away from my house for 2 days now. Last week I got a gopro and it took one day to arrive. Think it's time to dump Purolator as your carrier. I would have never pre ordered had i known I wouldn't get the game within a day of release. That's the point of pre ordering.

Jean-Baptiste Fradette

(Translated) Great best buy you can find anything there (Original) Très grand best buy on y trouve de tout

Luis Amado

I wanted to buy a keyboard and mouse combo which was very clearly priced at $30. At the register they told me the price was $40. It didn't matter that the price tag listed the model. Went to Staples instead. They simply don't care.

Marie-Michèle Coudé

Took a while to see someone but Maximus was great! They are all super friendly and helpful.

Jay Mo

Great service and knowledgeable staff, I still enjoy a good conversation in a good old brick and mortar.

andy timmermans

Always have what your looking for for electrics but sometimes they can be a little pricey

Louise Dollar

(Translated) Very good service (Original) Très bon service

Blaine Sherwood

Worst service ever. They treat you like garbage the whole time. Also waited at customer service by myself for 10 minutes before anyone helped me. The store was not busy. I’ll never shop at Best Buy again with the repeated condescending service from the employees. This is not the first time people I know have had bad experiences here

Spencer Young

Not too impressive in terms of size but still solid

Roger Bérubé

(Translated) Fabulous store for electronics and computers, everything for the home (Original) Magasin fabuleux pour l'electronique et informatique, tout pour la maison

Alexander McKenna

Place is ok some pricing is odd most is good. Staff are very agressive to assist you.

Oyindamola Sokabi

Not a lot of deals, ideal for sarnia though

Michael Vroom

Service is horrendous, good place to go when in a pinch. Prices are on the high side.

Ritul Lodhi Rajpoot

This is fake stor very bad

Verno Jonez

I have tried two locations in Barrie and NorthBay. Why does a store that sells stereos not have speaker wire? They both told me they had to order it....I would get it in 4 days. There wasn't even an empty place for it on the shelves so they must not stock it. The staff for the most part didnt even seem to know why I was looking for this item. Very poor service! But I blame the company not the employees for the lack of product knowledge. Best Buy is going down hill!

Michael “Whyt Mic” Brodeur

Main place I go for electronics

Grant Deshane

Good place to pick up the latest electronics

Helene Simard

(Translated) Didn't find what I wanted (Original) Pas trouvé ce que je voulais

Derrick Zabotel

The thing I needed to get done was done quickly send efficiently with no hassles...

Venom Carnage

(Translated) For electronics fans, there is nothing better. In addition, the employees are really helpful and smiling. Nothing to say. (Original) Pour les fans d'électronique il n'y a pas mieux. En plus les employés vraiment aidant et souriant. Rien a dire.

s elza

Being may be the biggest Best buy in Sherbrooke, i must say it rarely turned me down, the staff isn't so nice sometimes though.

Joe Fraser

Friendly staff and great black Friday deals this week.

Kim L. Bressette

Fast and friendly ????

Keyser Soze

It's the only place we have in North Bay, and like Every other Canadian retailer we get charged way too much by them. But beyond the "Country Pricing" we are forced to live with in CSS, this store is great. The staff go out of their way to be helpful & are very nice.

Shawn Speller

This place really needs to hire staff who knows the company's policies and proper customer service, went there to pick up an important item for my business which I had pre-ordered and found out it had been sold to someone else. Then the only "help" (and I use that word loosely) I got was from rude employees that made it very obvious I, the customer was a bother to them. No I will never again give my money to this specific store and it will be tough for me to even shop at any other future shop location. Worst customer service I have ever encountered.

Fire Ethence

I was in there for 30min had FIVE different employees come up to ask me if i needed help. Last time i checked best buy doesn’t work on commission. STOP TRAINING UR EMPLOYEES TO MAKE IT SEEM UR WORKING ON COMMISSION

Greg Houle

Staff is very amazing in every department,they have know what they doing and if 1 employee can't help,they bring you to one who can

Martyn Balai Vandal

(Translated) Good service (Original) Bon service

Demetrius Schwab

The place has been changed a little since it turned into a Best Buy.. but the quality of the staff has gone down and the prices are not that good still. Never seem to find good computer parts either.

wwwraydicksoncom

Staff is always friendly and helpful. More importantly they know when to just leave you alone so that you can look around.

Rob G

Price tags rarely match the scan. Items in flyer are are to find. Staff are nice.

Jean Guy Perron

(Translated) Excellent service (Original) Excellent service

Chris

I wandered every aisle as it was my first visit to the store and even though there were employees standing around the aisles, no one offered to help or said anything. I felt like they were more concerned with watching me as though I was about to steal something. The cashier was friendly. I wasn't impressed, nor was I completely unimpressed.

Barb Niwa

Very helpful staff, even during Christmas season!

matty

A young aggressive sales team that has limited knowledge on the product they're trying to sell. One must appreciate the fact that they try hard but they don't really understand the detail (or basic) specifications on the products they're trying to retail. But kudos must be given to the young team

jmprince47

(Translated) Good service (Original) Bon service

An EveryDay Canadian

Amazing help, when needed! Great products.

Kathy Roberts

they are the best and they do such a fabulous job and Franco is a wiz with computers I wouldn't trust anyone else with my computers He is the best!

Real Corriveau

(Translated) Very good service at the TV the young salesman Dominique very competent (Original) Très bon service au niveau de la télé le jeune vendeur Dominique très compétent

71 Gadgitz

Good selection of computer components however cheaper prices can be found online. Computer service centre charges a high rate vs local shops and often sell services/components the user doesn't need (telling someone they need a new computer because their $50 power supply failed?).

TSG

(Translated) Very good store (Original) Très bon magasin

Love Out Loud Mobile Hair Studio

Bought a cheap speaker system for the kids' computer. Staff were very welcoming.

Alex Craig

As usual, no stock

Jahanzeb Waqar

Great inventory. Future shop staff were way better before it was converted to best buy.

Mana Eternal

Very slow service, I waited literally 30 minutes before a sale person came to me and didn't understand I don't have a iPhone even after I said I use a pixel 3 from Google.

Chris Taylor

Great place to get your electric needs. Helpful staff

dany harvey

(Translated) It is already a few things that I buy and I always had excellent service, even after sale! (Original) Ça fait déjà quelques trucs que j'achète la et j'ai toujours eue un excellent service, même après vente!!

Lark B

Always a pleasure

Steve Forrest

Great shopping experience. ..guy helped me out ...had good knowledge. ..

Jérôme Perron (Jay)

(Translated) No way to have service in full Sunday ... no representative available .... ordinary !! (Original) Pas moyen d'avoir du service en plein dimanche...aucun représentant disponible.... ordinaire!!

Roger Middlebrook

Went to best buy sarnia ontario to buy a new phone called first to get the price they told me 550 or 530 when I got to the store 20 minutes later the price was 700 tried to get them to honor the price even the employee that told me the price confirmed that he said the 550 or 530 couldn't honor it they wanted to give me a free case a value of 20.00 I called around til I found another store that would sell me a phone outright would never shop at best buy again

Villagernum1

Please let me rate .5 stars. I called to ask about some wireless stuff and some ethernet cable questions since I'm looking for a product that I'm not very familiar with. I know what it does but not the name/type of product. Rang them 3 times. Not a single person answered. So I tried a different extension and the lady who picked up just said "sorry we're a little busy right now, and I'm on lunch so what do you want?" very nice job Best Buy!

André Lalancette

(Translated) Good service, prices a little high for some items but good specials on occasion! I was very well served following the fire at my home last summer and bought almost all my new electronics here and I'm not disappointed. (Original) Bon service, prix un peu élevés pour certains items mais de bons spéciaux à l'occasion! J'ai été très bien servi suite à l'incendie de ma demeure l'été dernier et j'ai acheté presque tout mes nouveaux appareils électroniques à cet endroit et je ne suis pas déçu.

Jay White

Disappointed, drove an hour to purchase an item that showed on the website as in stock only to find out it was not. However staff were great.

Dorian Latawiec

Not the best but, but have tech on hand when you need it. Otherwise ok but, amazon cheaper.

Kitty 1234

Love this place, good prices and great service. All around great place for games and electronic stuff!

Vernon Campbell

Can be rude and uncommunicative over language barriers. I'm always unsure of the type of service I will receive if I go in with questions.

Billy M

Store is smaller than most other Best Buys. Selection is limited, but the staff is friendly and very helpful.

Cenastor

Wasn't to bad at all found everything I was looking for easy. Employees were eager to help

Alex Passini

Very friendly staff, they helped me pick 2 new iPhone 7s with Telus and matched it up with the perfect plan including discounts.

Alexandre Cotey

(Translated) Great (Original) Super

Alan Bourne

The sales rep Taylor was Amazing. Knew her stuff. Answered all questions, helped us choose the best lap top for our needs. Very polite to talk with. I give her a 10+ review. Thank you Taylor.

Happy Days Outdoors

After standing in the store for almost half an hour in various sections of the store not one employee asked if I needed help. Will spend my money elsewhere thankyou

Rafi Meher

Average experience with the new store that replaced the old one. There is still a good selection of items but I feel that the overall quality of the service has decreased in recent months.

Chris Belli

Get all your screen protectors from the geek squad corner! Best ones money can buy with lifetime warranty! (Phones, Switch, Galaxy Watch!)

Patrick Bellemare

(Translated) Good service, but do not know their product !!! (Original) Un bon service, mais qui ne connaissent pas leur produit!!!

Thiess II

Horrible service, nothing at a good price, even on sale days, nobody around to help, and never anything in stock.

makenna shuter

Good selection, very clean, and friendly staff. Got everything I wanted in a timely manner. Overall okay experience.

Diane Tremblay

(Translated) No cashier .. We have to go to customer service .. the lady is already busy with a customer and another customer is waiting for this service. . The manager asks the ladies behind me how they settle Ohh by debit card .. He passes them before me who wants to settle in money .. I wait 5 minutes nothing moves .. I move forward .. Remove the top bluetooth speaker on the counter and I leave .. A couple of hundred dollars of lost for Best buy .. Best Pocket yes I will buy elsewhere cabochon gang. (Original) Pas de caissière.. On doit aller au service à la clientèle.. la dame est déjà occupée avec un client et un autre client attend pour ce service. . Le gerant demande aux dames en arrière de moi comment ils règlent Ohh par carte de débit.. Il les fait passer avant moi qui veut régler en argent.. J attend 5 minutes rien ne bouge.. Je m'avance.. Dépose le haut-parleur bluetooth sur le comptoir et je quitte.. Une couple de centaine de piastres de perdues pour Best buy.. Best Poche oui je vais acheter ailleurs gang de cabochon.

Thomas Larouche

(Translated) Store offering an incredible product diversity. These are certainly more technological objects .. television, cellular, earpiece.etc. the garenties are good and we have no problem to claim them. (Original) Magasin offrant une diversité de produit incroyable. Ce sont certainement plus des objets technologiques.. télévision, cellulaire, écouteur.etc. les garenties sont bonne et on a aucun problème à les réclamer.

Micheal Ritchie

Barrie has a very large store with huge selection when store is fully stocked. Staff could improve their service skills and pleasantness towards the customers. Asked for assistance with Laptop purchase and their lack of interest cost them our purchase. Took our business to Orillia Best Buy store and they apologized for Barrie store and talked us in to a much higher priced laptop which we are very satisfied with by listening and giving honest advise. Love Best Buy, especially the Orillia location where we have since purchased TV’s, microwave, coffee centre, music systems and all our Google Smart Home accessories and systems. Love the helpfulness staff provide us.

Sabribloo B

(Translated) Good service, the only complaint is that there is often a lack of stock on the shelves, especially popular products and special products. (Original) Bon service, la seule chose à reprocher c'est qu'il manque souvent de stock sur les tablettes surtout les produits populaires et les produits en spécial.

Norm Petroff

Great place to buy tech if you know what you are doing. I feel bad for old people and the uninformed about computers. The staff know enough to be dangerous. I guess that's what you get when you higher kids for minimum wage.

Jason Thompson

Walked into the store looking to buy a CURRENT flagship phone. I asked the staff if they had them in stock. They borderline mocked me that the new model was coming out on a month and a half, so of course they're not in stock. I walked out. If you want a new device go to Costco. That's where I ended up buying.

Kathryn Fletcher

I got bilingual service, very appreciated

Sean Dicks

(Translated) Very good service during our visit. (Original) Très bon service pendant notre visite.

Tyrell Cardinal (TJ)

Phone number for store goes nowhere, wasted my time just for it to ask to repeat message or hang up. Why post a number publicly to not be able to dial sales staff.

Jamie Lee Haggarty

Reservation makes shopping a breeze

Mike D

Electronics, the sounds they produce, the right amount of bass, its like a little touch of heaven with a smile on your face

John Thompson

Very very very rude management. I walk in with the intent of spending about 1000 on a bose speaker system and as soon as I walked in with my dogguide (I am deaf) every single employee was staring at me the whole time. And yes looking at my dogguide a bit but my eyes still work and not one person came to me and asked if I needed help finding anything. I am not just looking people I want to be a customer in your store but not if I'm treated like this. I sure hope they attempt to contact me but I doubt it. One wonders why when you go by the store the parking lot is always empty With respect John Thompson and Presto

Drew Kingston

It has to be the best customer experience I have had in along while.. I'm now officially a member of geek squad.. any tech I have in my house is looked after for 20 bucks a month .. doesn't matter if it was bought from best buy or not.. also I get a free movie rental once a month..

Marceau

(Translated) Very disappointed with the adapter that I bought. (Original) Très déçu de l'adaptateur que j'y ai acheté.

Tracy Harman

Good customer service

Michel Simard

(Translated) Good price (Original) Bon prix

denis gagnon

(Translated) Very good service (Original) Très bon services

Manon Doucet

Nice store, clean and service personnel very polite. Sadly no cover for my tablet.

kim cosgrove

sales people not helpful

Ama Kouamé

The customer agent Maximius was really really amazing and careful

Ashley Clarke

Clean and bright. Not a great selection as it's smaller then most but they have most of the stuff you'd need.

Stephen Caputo

Didnt have what I was looking for

Travis Cook-Poeta

Apsilotly amazing service, super helpful from big things to little things. I always enjoy shoping here

Benjamin Giles

Not the best selection for a big box store

Sheldon Codling

Staff can be a little too helpful in a way. Even if you know everything about what you are going to buy, they will still pester you to see if you need help.

David Experience

(Translated) Good price (Original) Bon prix

Zachery Peters

Allways love best buy lots of cool gadgets and staff are allways nice.

Bas van der Horst

Nice store to see some tech stuff. I would go here again just to look at the tv's.

clifford fallico

It's a standard Best Buy, nothing special

Brendan Lloyd

Not great

Geoff Easterbrook

Lots of cool electronic stuff. I spend too much $$$ every time.

Anderson Santos

Nothing beats northern Ontario customer service! I decided to stop in Orillia and explore purchasing my new TV at a smaller store as often the Toronto stores are busy and limited in stock. Brandon and team at this store were wonderful as they took time to talk to me about different options and made suggestions that made my visit productive and economical. Brandon ensured with his colleague Arielle that information was accurate and he arranged my Geek Squad appointments so that everything was in place for set-up before I left the store. Even when I left my daytimer behind by accident, one call to Mike at customer service ensured that it was found and return promptly. I was really impressed to get such great service on the long May weekend and appreciate the great customer service! Thanks Brandon and Oriliia team!

ARNIE KIDNER

Have the product I specifically went for find the staff somewhat aggressive in other departments but tolerable

Chemkitty Az

It's a best buy. What more can I say? Clean, helpful staff, prices are reasonable. Kind of like all Best Buys I've been too. I don't think I've ever been to a bad buy. ????

Alan Joseph Xavier

Best place to buy electronic gadgets, nice customer service. Best deals going on.

Olivier Lemay

(Translated) No service (Original) Aucun service

Mike O'Connell

I go for awesome deals. I don't expect to always get the most knowledgeable help. Do your research at home. Generally have to ask someone for help-no one will offer in this store. Friendly girls at customer service. Had to return something, they were good.

Johanna Roach

Great customer service

Jean Lapointe

Best services

Michael Ronneseth

As always the people make ALL the difference. Francesco is my go to guy and has been since the original store opened 20yrs+ ago under the Future shop name. I have bought many computers at this location as a result of his service and that of a couple other salespeople. Just last night I ran into the store for some technical advice that NOBODY and I mean nobody could help me with. I spent at least 15hrs searching online, watching videos on a very well documented problem with Windows; This included a 40min chat with a Microsoft tech at Mircosoft and it resulted in zero help. Within 1 minute, Francesco told me how to fix it and move forward. Stunned and in disbelief I went home and tried it and it worked. This is what an experienced tech can do and it is what in part gets me to go back to this location.

Brennen Gooch

A guy there helped me find the right kind of cooler for my cpu and mother board, he was nice too. Very dope fresh I give 12/10 ????????

Daniel Pearson

(Translated) Very good service (Original) Très bon service

Michelle Moniz

Stayed late to help me set up my new cell phone

Philippe Fortin Simard

Came here for Boxing Day. The staff was friendly but I was surprised they didn't know what Jaybird headphones were (we ended up finding them ourselves). The store had opened quite a few cash registers, but we still had to wait a while since the two customers in front of us seemed to have overly complicated transactions (Why would one come with a slew of requests on Boxing Day...? Can staff be faulted for being too accommodating?).

rashmi mishra

As Name suggests itself "Best Buy"

Blair Hanson

This have become one of my go-to places for music gear. I pick up strings and accessories here and have played some guitars. I enjoy stopping in here mainly because the guys in the music section are so friendly and helpful, and also because they have a decent selection of guitars.

Tylor Pater

Good luck getting service unless you look rich or like you're about to rob the place.

Mohammed Kashif

Awesome sales and offers cannot deny they're beyond expectations

Sum Guy

Good store I guess, never seem to have what I am looking for. Most Staff seem to have basic at best knowledge of the products in there area, aswell they push you to upgrade or upsell products. Have also had several employees there tell me I don't know what I am talking about when asking for product or assistance with finding the right product

Taylor Kay

I was actually shocked with my most recent experience here. I have a $25 gift card to here which is really the only reason I keep coming in. I wanted to know the price of 2 video games that did not have price labels so I approached a group of 3 staff I saw. One of the guys turned around when he saw me and pretty much ran away. The other 2 were talking about TV nonsense and instead of saying "oh sorry, one moment ma'am" or something along those lines, they both turned their backs to me after noticing I was waiting beside them and continued talking. I sort of stood there awkwardly, expecting one of them to acknowledge me but it never happened. Annoyed, I turned around to see the till was free. I approached the man at the till and asked if he could tell me the price of these. He says "oh....alright..." And proceeds to pull his phone out. I see him open up Google and type in "best buy video game prices" Uhhhh seriously ? I could have done that. I was expecting him to, you know, use a scanner to tell me but apparently he didn't know how. I dropped the games and left. The service gets more atrocious everytime I go in here.

Jemilat Anifowose-Adeyemo

Large store with electronics and other gadgets. Customer service looks okay.

Don Mackenzie

Was told to come back today for s7 cover I did and saved 30 dollars 20 dollars for an otter box...nice

Greg Marshall

Joe was extremely helpful helping us upgrade our phone. I offered to transfer our files to the new phone as it was closing time. He insisted that he do it. He also overcame the results of us giving him incorrect infomation (more than once). Through it all, he never stopped smiling.

Big Ben

Looks like Circuit City right before they went bankrupt. The camera selection was scarce, I wanted to look at a T6i but there wasn't one in sight. Other than that Best Buy is the best store for all my needs!

Robert Milette

Disgraceful Customer Service. Purchased 2 Appliances from this store, one of them a floor model. You would think someone would be competent enough to ensure the appliance works before shipping it out to the customer. Upon installation, fridge did not work. Called Best Buy and they direct you to the Manufacturer. In other words....thanks for paying us for 2 appliances....so sorry it doesn't work and hundreds of dollars in food may end up spoiled....call the manufacturer. God forbid that they should be concerned and offer to pick up the faulty unit and replace it with one that they had ensured would actually work. Now scrambling to find a means to save as much food as possible from being spoiled since the manufacturer states that it take 24-48 Hrs for a technician to schedule a visit. Will never step into a Best Buy again.

Jashazzard

Doesn't always have everything displayed in stock

J. Cass Howorth

Wow, the staff are very nice and trying to be helpful but when I can point out 5 or more NON FUNCTIONING displays I have to wonder. Are there franchise locations and some that are corporate owned as this one doesn't seem to care and have to roll with what is left working and that has GOT TO HURT their bottom line.

Nate Thompson

Terrible they know nothing about computer... an i7 is not going to play any game in ultra setting's so stop ripping people off... and also there reward's program is a complete joke... ive made over 2k in purchases from this company and not one of my purchase turned up on my reward's.. what a waiste of my time and a huge pain in the ass when i have to make a warrenty claim on my razer mouse but none of my record's are even there.. fabulous.

Ron B

Surprisingly, very helpful people. I expected to be hounded by sales people but I was left alone to shop then when I needed help, an associate was easy to find. I enjoyed shopping there.

francois Lavoie

(Translated) Good selection. (Original) Bonne sélection.

Madrugada Eterna

Amazing staff and service

Jeannot Tremblay

(Translated) extremely difficult to return an item (Original) extrêmement difficile de retourner un article

Deleted Nothing (isagenix girl)

A huge shout out to Best Buy ... especially one of their employees Pat!! When he heard we were shopping for a Christmas Party for children and were in a budget he went over and above and spoke to his manager. They ended up donating a present to one of our Children !! Wow ... always a great experience there but this was over the top .... Thank you for helping put a smile on a child’s face Candace ????

Nancy Taylor

The same great service here as in the states where I'm from. Good to know

richard thibeault

(Translated) Very well (Original) Très bien

David Collins

Service needs training

Andre Ouellet

(Translated) From while passing electronics and appliances ect. (Original) De Tout en passant de l'électronique et électroménagers ect.

Dominik G

They don't hold all product in store that they display online. No corsair at all either neither any gaming monitor. Had better product and service at stapples

Ron & Viviana

Baffles my mind 8 staff+ at entrance and no one to help us with a TV, we had to go up front to ask for help. They didn't want to be bothered. Grrrrrr!

Jenny Nicholson

Great place, staff helpful

El Dente

Friendly customer service and knowledgeable employees. Usually have what you want in stock with decent pricing.

Zack V

The people were super helpful and the gentleman who helped me went out of his way to do so.

Darin Huston

muuuuuuuch better since they turned into best buy.

Nancy Forler

Good sales and service

justin vail

I always liked this store. Had a funny experience last time where there was 1 person on the checkout till and about 10 people in line, meanwhile there was 3 employees behind the service desk and more standing around. People were getting quite mad, it was amusing.

Keven Lefebvre

(Translated) Always happy when I go! (Original) Toujours bien satisfait quand j'y vais!

Olivier

Missing a lot of games but good service.

Joshua McDonald

Did not honour warranty had to pay an additional 150 dollars to fix my phone.

Yash

Expensive. Scam Squad.

Deschênes Steeve

(Translated) Super service! impeccable! (Original) Super service! impeccable !

Vikki Mabee

Great sales person

Debbey Bentley

Great customer service and good quality products!

Andy Scott

This company has gone downhill since they ditched the Futureshop brand. The sales people don't make commission anymore so good luck finding one, and if you happen to track one down it's highly unlikely they will be able to provide knowledgeable information.

Laurianne Forgues

Service lent

mike parkes

Good experience great customer service, and knowledgeable staff!

Kayler 632

Love this store good prices

Kiara Joh

Good, 4th wheeled here whole my friend was inna date with a creepy dude

Johny Quick

(Translated) Good service (Original) Bon service

Sean Gabriel

Service was decent. Front checkouts were closed leaving customer service and online order pick up open - wouldve been nice to have some direction where to pay as customer service was unattended.

Pat Lysohirka

Helpfull and good service.

Laura Lee Tremblay

Great service and customer service. Alex is superb... They make us feel welcome and always pleasant to answer questions.. We don't feel rushed when we are in browsing...

K.Islam Mimo

Pretty great deals and variety of collections.

Edward Dostaler

I went into futureshop and asked about sponsorships; however I was looked at and said, “too old” I was rejected solely based on age. When explaining what it was that I was about to do, or what the sponsorship would be used for: I was interrupted, and told, “it doesn’t matter what your idea, cause or anything along those lines, we only sponsor kids. I’m not sure if that is just for the one store, however I do not intend to find out. False sense of supporting the community.

D. D.

Not only are you not able to speak with anyone in the store, the lack of signs for curbside pick-up make this store a nightmare to shop at. The ONLY sign that indicates that the door is for best buy is the sign for delivery drivers. We ended up having to go INTO the building anyway just to find out where to pick up, which defeats the purpose of curbside in the first place. We also make a $500 purchase and my ID was not checked. If I could have left less than a 1 star, I would have.

Darlene Snellen

Edit for another occurrence today, Jan 26th, 2021: I added a star today because I got really thoughtful and thorough assistant from Mike with a 65" Samsung TV and the carry out to my vehicle was also great since he pushed the snow out of the back of my truck to load it the best way possible! I'd also like to add that Tracey at Customer Service handled the return of my previously purchased TV exceptionally well by being friendly and completely professional! Well done to everyone today!

Danny

(Translated) Correct. Better than the one in Quebec. (Original) Correct. Mieux que celui de Québec.

Marisa Hammerton

Really helpful staff

Didier Coup-Fabiano

(Translated) They never have anything in stock, sell more expensive than Amazon or their competitor after they think themselves hot to "reduce the price of the competitor". I have already been for an interview. I was never told where to introduce myself. When I arrived I explained my situation and the lady at the counter told me "if it's not to pay or a refund passes the others" and all the staff who I explained my situation felt a little bit ... never had a final interview . (Original) Ils n'ont jamais rien en stock, vendent plus cher que sur Amazon ou leurs compétiteur apres ils se pensent ben hot a "reduire au prix du compétiteur". Jai meme déjà été pour un entrevue. On m'avait aucunement dit où me présenter. A mon arrivé jai expliqué ma situation et la dame au comptoir ma dit "si cest pas pour payer ou un remboursement laisse passer les autres" et tous le staff a qui jai expliqué ma situation sen crissaient un peu... jamais eu dentrevue au finale.

Pierre Boucher

(Translated) Good price (Original) Bon prix

williamfre14

(Translated) Good price (Original) Bon prix

kev mckev

This is a go to place for all of my electronic needs with friendly staff who are always willing to help

Nigel Armstrong

Fantastic customer service. Way above and beyond the call of duty. Went in for some technical assistance as my phone was not receiving calls from a particular contact, and the gentleman behind the desk, Milap, would stop at nothing to fix my problem. He called my service provider, the provider of the other phone involved, and a third tech support line to troubleshoot the issue. When none of this did the job he explored our phones himself until he had sourced and resolved the problem. All this without ever neglecting his other customers in store. He and his colleague, also very capable, seemed to have a lot on their hands, but they never for a moment were anything short of extremely friendly, helpful, and accommodating. Definitely recommend this location for any of your mobile needs.

Daniel Pelletier

(Translated) We have to find the clerks ourselves (Original) Faut trouver les commis nous même

Jessie Henkel

Under stocked didn’t have any of the products I needed. Also I walked around the store for 30 minutes and not one employee asked me if I needed help finding anything. I had to hunt someone down to check out the fitbits for me.

Eoin O'Raghallaigh

A well stocked Best Buy. I would like if you could pick up online orders in store.

Kam Csorba

This store is huge, bright, well laid out, the staff is very friendly and more than happy to take the time to answer every question even if your not buying today, they explain everything about your intended purchase including lay away, pick up, delivery and even tell you how long an item will be available at the published or displayed price. There is lots to see and play around with, working models on the floor are as advertised. Great place for your electronics and much more.

エト

Enough options, the price is ideal in some cases. The discount might not be satisfying. I've been to couple of best buy, the service quality is nearly the same.it provides quite floors for you to explore.

Lucy Sauvé

I have had two issues with Best Buy First I bought a laptop. Paid the extra for the Geek squad. Laptop was a piece of garbage and I brought this laptop to best buy on 4 seperate occasion. They did Not fix the problem. Decided to try Best buy again . Went on the Canadian site ordered a tv. 2 days after ordering they said it shipped from Florida, Where it sat till I called to complain. They offered y a refund which I am still waiting for I will buy from Walmart over best buy.

Codey Thibert

Terrible customer service if any

arcwyd

Very nice place. I bought 2 monitors here. Some staff are nice but some look like they want nothing from me

Shanaye Jamali

Awesome deals

Yogg

(Translated) Small but with essentials (Original) Petit mais avec essentiel

King Monkey Master

i got a key board from razor there and i love it

David Smith

Did a online reserve in store ready fast and friendly sale clerks.

Robert “Bob Long” Longval

(Translated) Nothing wrong .... Good price .... Good promo .... Of course, as the rest we must compare .... Always well served .... And the staff knows his case .... Thank you (Original) Rien à redire.... Bon prix.... Bonne promo.... Bien sûr, comme le reste il faut comparer.... Toujours bien servi.... Et le personnel connaît son affaire.... Merci

Linda Boily

(Translated) Very good and efficient service to solve my problems (Original) Très bon service et efficace pour régler mes problèmes

Eric Villeneuve

(Translated) Three times more employees gave them the spin. They say hello 50 times his hair .... pi his always so messy especially audio auto. (Original) 3 fois plus d'employés ses a donner le tournie .ses faire dire bonjour 50 fois sa crin ....pi ses toujours aussi bordéliques surtout audio auto .

Ryan Whittle

Great experience. Service was excellent. Will recommend to my friends. ????

Norm Glas

As far as best buy stores go, this is one of the smaller ones but very nice and knowledgeable staff. Very helpful.

NotVape

This one guy told me where the Xbox controller's are he was a cool guy

Y.P.

PLEASE BE CAREFUL! A SALES PERSON SIGNED ME UP FOR A CONTRACT. I went to this Best Buy recently and while shopping for a laptop, I was helped by a sales person from the specific computer department. The short version: Everything was fine, until I went home and realized that he signed me up for a 5-year GeekSquad contract, that was $240 to cancel. Luckily I was with-in the 30-day period to cancel it without the $240 charge. The long version: While I was in the process of buying the Macbook Pro and was ready to purchase, I found it strange the the sales person told me to hold on while he goes to find me a good price (as in try to give me a deal), which I thought was strange, because a laptop is not like buying souvenirs at a bazaar, where there is wiggle room with the price. When he came back, he gave me two prices per month (I was getting the laptop financed): One price said 195$ per months, the other $180, but that includes $29.99. When I said what the $29.99 was all about, he said that "It's protection that comes with it" and that without that, the price is the $195 (Which was completely false, it would have only been $150 per month). I asked him many more times if there are any hidden things because with the $180 price, I get more and pay less, and that seems strange. He said that that's correct. I've travelled a lot and I come from a culture where sales people can be enthusiastic to say the least, so I am used to asking questions, but he flat-out lied to me. He made it seem like it's obligatory and ABSOLUTELY NO MENTION OF ANY 5-YEAR CONTRACTS or the mention of Geek Squad. No papers were shown to explain anything or to look anything over. No mention of the terms of cancellation. He said that I can cancel it after 8 months, but there was no mention that the 8 months starts when I REQUEST to cancel it. So If I requested to cancel it in January 2020, it would only be cancelled after a $240 penalty would be paid off in August 2020. Also, after I was approved for the financing, he told me that he can include a free computer set up for me and include an anti-virus. I figured that if it"s free, why not. I had to leave the Macbook there. I cam to pick it up later that day and that's when things started to line up. I opened the computer and saw 2 icons on the desktop that said GeekSquad. I called the GeekSquad support number and that is when the person told me that I was put into a 5-year contract with them and told me all of the conditions and the fees (She was extremely helpful and nice). I had to go into the store to cancel it, I couldn't do it over the phone. When cancelling in store, I asked if the offered free set-up was a special deal or came with my contract, and it did, in fact, just come with the sign-up, and was not a special offer, as the sales person had told me. However, the person helping me at Best Buy to cancel everything was extremely nice and knowledgable, so this is just really about that one sales person.

Flavio G Viola

Fast service & good deal on 4k TV

PAULETTE DAVIES

Looking for batteries, and old Wii game. Couldn't get either, but staff was very helpful with online info.

Tyler Butzke

Helpful staff and good selections

Matt B

Good service when someone helps you, few well knowledged staff members

Jean-Philippe Blondeau

(Translated) Good choice and good prices (Original) Bon choix et bons prix

Alex Ortwein

Staff are friendly enough, somewhat knowledgeable. I bought a Roku streaming stick from here and was told it would be compatible with something that I found out wasn't when I got it home. They have good weekly sales though on a lot of stuff. Takes quite a while to purchase anything though, they seem very scattered when it comes to checkout.

Rob Dolbeck

No service

Greg Johnston

Extremely rude survive

Jack Grenier

Wow

larouche stephane

(Translated) Coll (Original) Coll

Travis Wager (Travofizalith)

Great place to shop! Perfect service!