Reviews of Kaiser Studio Portraits (Photo Studio)

Yousef Omar

High quality

Rachel L.M. Sherman

The person helping me was great. My order arrived within the time frame. Thank you Kaiser!

Local Celebs Magazine

I haven't seen the pictures yet but I can tell you about their website. It's super easy. We have multiple kids in school and sometimes these things get complicated. I'm super happy because with just a couple of clicks, we're going to get school pictures of the children. Super happy. I'll update with pictures. Hoping they come out beautifully.

Sarah Boyd

Their COVID safe process was a bit frustrating. We walked in at our appointment time but were turned away and told to call a number to get in line. I watched a few people walk in who pulled in after us so I had to call the number again. We didnt go in until 30 mins after our scheduled appointment. I didnt go for retakes, my daughters school didnt offer pictures this year due to being remote which I told them upon booking, but they had no order forms so we got our picture taken with no way to purchase them. The whole thing seemed sort of disorganized.

Laura Bond

Best keto pizza

Shelly Lobo

I absolutely love Kaiser Studios. They have always been on top of anything I've ordered from them and have done an excellent job! My husband is the President of Troy Cowboys Football and Cheerleading teams. He had a meeting with all the members and board members to find a new company to start taking the pictures for us and I highly recommended Kaiser. They were asked, and excepted, to take over our photoshoots and every player and parent has been extremely pleased. Thank you!

Jasen J (Raist)

A little overpriced for school pictures

Natasha de Sa

I can't wait to see how the pictures turned out. The photographer was so friendly and put us right at ease

Connie Kemner

Came in for a picture retake. It was quick and easy. The two ladies in the studio were cheerful and friendly.

T Kizewski

Very professional! Very nice too. They have quite the facilities to do School portraits on site. If you're a Michigan school, support Michigan companies by using Kaiser because they do everything on site in Troy, Michigan.

Marcella Eagle

Always satisfied with my kids school photos

Heather Dwyer-Adams

Excellent school portraits. Very helpful with problems as well.

Jacob Jewulski

We used this service for graduation photos in the studio. I have to say the quality is extremely impressive. They showed me the photos on the spot and I didn't like a few so they took extra photos no hassle. Photos were touched up professionally and ready within 2 weeks. We could digitally download a full, high quality photo delivered immediately. The entire process was professional and frictionless. I would highly recommend this group for photos, either professional or family.

Carmina Gascon

Shipping takes foreverrrrrr I’ve never had an issue like this with other businesses. If my daughter wouldn’t have taken pictures with them I wouldn’t be ordering. It’s been 3 weeks now. Never again I’ll take them myself I’m a photographer!

Kyle Couch

This place is ran with integrity and efficiency, a well managed business that serves the community well.

Michigan MLG bedey

Order pictures they turned out great but never received my first order then waited a month to get new pictures

Anthony Xie

deep fried photos for schools

Mollie Centala

Kaiser studio does such a nice job of choosing a great photo and offering easy retakes. They can mail the school photos directly home for you; This is very helpful as a two household family. My children love the swag package of door hangers and book marks with their names and photos which are a great value. We could not be happier with our school's choice of photographer.

Jessica Schroeder

First, their website is pretty archaic. With the last school my son went to they used lifetouch, and we could customize every single set of pictures. For instance if we ordered a package that had 2 (5×7) 1 (8×10) and 8 (wallets) I could choose to have my wallets have a purple background, I could then choose to have my 5×7 blue and then choose my 8×10 to have a theme background. Which brings me to my next complaint. There backdrops are pretty outdated ????(they remind me of the ones I had from the 90's) lifetouch has holiday themes, a classroom theme, amongst a ton of others to choose from. Kaiser really needs to step up their game when it comes to school photos and their website. Also, I ordered a picture magnet and never received that either, just got an odd looking bookmark type of thing. I really wish Utica Schools utilized lifetouch services!

Heather Taylor

Website was user friendly. Pictures were centered. Got exactly what I wanted. Thank you Kaiser studios for many years of school pics!

Missy Burack

They did my daughter's spring pictures at school and everyone that sees them LOVES them! Best pics ever! Thanks so Much! ????

Baby Scholz

I have had nothing but problems with trying to reorder pictures.... The photo ID does not work online.... I've left several emails and never got a return email or phone call. Every single time I call the office during listed business hours, nobody answers the phone, it has a busy signal, and or nobody calls you back... even though for days I have left messages on the voicemail, yet still no reply... It's ridiculous never had this issue with Lifetouch. I will be encouraging Utica Community Schools to think about rehiring a different Photography Studio.

j eee

Very nice staff. Our photographer was very nice and she was very helpful with graduation picture.

Jesse Rice

Had to contact numerous times to get my order.....great pics, just whish inhaled gotten them sooner

Erika Resh

Great photographer

ASD girl Bella

Wish there was more options, also wish their website was easier to navigate

Ruth Agyeman

Affordable school pictures

Claudine Marie Nast

Just like any other school photos.

Stephanie O

Great local company, a real person answers the phone! Great pictures and they really go out of their way to take care of customers

Christina Stepanski

Photos were beautiful!

Satendra Marquis

The staff were friendly and courteous. Getting a school picture retake done here, with a five year old, was much easier than I had expected it to be. We were in and out in about fifteen minutes and the picture came out beautifully. When it arrived at our home the package was a bit damaged but the staff has carefully placed it between some sturdy cardboard that protected it from any damage. Thank you for making the retake a breeze!

Naren Vulchi

Nice pictures taken here..they also tie up with schools

Tim Lipscomb

Kaiser is who our elementary school deals with for school pictures. Last year, they tried telling us preschool parents that the preschoolers don’t get a yearbook, they only get a class photo. No where on their order form did it say that, or has it ever said that about preschoolers. In fact, I specifically ordered a package just for the yearbook. So after many parents called the school to complain, apparently teachers gave up their yearbooks so the parents that ordered and paid for yearbooks could get theirs. That was last year. I noticed this year the picture form is exactly the same with no mention of preschoolers only getting a class picture instead of a yearbook. Now this year we have masks and/or face shields. We can expect some funky hairdos because of this. HOWEVER, I would expect that a “professional photographer” would at least have the knowledge, common sense, decency ...whatever you’d like to call it... to make sure that my daughter’s hair isn’t sticking straight up before taking the picture. She literally looks like someone came up and messed her hair up (after removing her face shield). And you’re telling me the photographer couldn’t have just pasted her hair down?! Now we’ll have to do retakes but I have no faith that they will be any better seeing that this wasn’t addressed the first time. Very disappointed.

Bang Switch Firearms

I ordered my son's high school pictures from this company online and was charged $6.00 shipping. I got the package today with a $1.78 first class postage stamp affixed to the envelope. I am very disappointed to know that we would be taken advantage of like that. Very poor business!!!

jill cameron

Very good place. To get pictures done

Nicole Vermeylen

When I try to go to this website, I'm told that is not secure and not to put any credit card info on. Has anyone else had this problem?

Samantha K

They took my son's school photo and it turned out great. Like a mother's worst photo day nightmare, he woke up with a swollen eye that morning and I thought for sure I'd have to have the pictures retaken (his eye still looks a little swollen in the photo but not as bad as I had expected and I did not have any retouching done). Love that they have a digital download available on their website along with a downloadable release. That comes in handy. Lets say you wanted to get the picture printed on a cake, a lot of places will not do this without a release from the photographer. Very happy with this studio, and I hope they continue to do the school portraits at Knudsen.

Melissa Hawkins

Never returned phone call or answered the phone

Briana Smith

Love the work my daughter pictures turned out perfect and the prices are good as well

Julia B.

Update: Julie called me back and is making every effort to resolve this. Thank you for helping and explaining everything as far as the process and why the photographer cannot prompt a better smile. I am very upset about my son's 9th grade school pictures. The first set if pictures showed him with his eyes almost closed. We went to the make-up session at the school (no parents going in due to COVID) to replace them and the 2nd pictures turned out worse than the first. I am truly disappointed that the photographer wouldn't take the time to try and correct a crooked, petrified smile/expression since this is the picture for the year book. He took one shot and sent him on his way. Thanks a lot for the lack of professionalism and ZERO attention to detail. You made this whole experience horrible. I don't want these make-up pictures at all. And Julie, who originally helped me, is now ignoring my calls. Perfect.

Bry N

Website is very hard to navigate to order pics.

Kayla Bliss

This place is the worst I ordered pictures of my son a year ago and have yet to receive them! I have back and forth with them since, and still no pictures!

Amberly Carpenter

Nice picture from my child's school.. definitely satisfied thank you

Angel Kindred

Sherrie and Marlon were working at Ferndale Upper Elementary with our students this week, and I just want to say that the were very friendly, caring, energetic,pleasant, calming (which helped with the fear and insecurities) and over all professional! It was a pleasure having them!

Avie Francis

I originally emailed the company to discuss an order correction for my son's class picture. I soon forgot about it and it took me two months to realize that I never got a response from my initial inquiry. I called the company and received a courteous apology and they made up for the error by sending me my original order request straight to my home address. They also let me keep the incorrect set of pictures (which were nice). Overall, a great experience. The lady on the phone was very kind, and remedied the situation without hesitation. Very pleased.

Srihari Gangaraj

Helpful staff, easy to work with

Linnie McComb

I cannot get ahold of anyone! I emailed regarding three preorders that I've made online. I only got one email confirmation about one order so I was worried my other kids did not get their orders in. I get no email response. Two days later, I call and no one answers!! I called a few more time (all during their business hours) and still no answer! Low and behold, my credit card statement shows the charges but I should be able to get a reply or get ahold of someone before having to check my credit card transactions!

Krystle Arnold

Had an issue with an order, and they fixed it immediately. They went above and beyond to make sure that my order was right and I am thrilled. I ran into an employee outside of their office and talked to him about my order. I wasnt even planning on calling about it, i was just going to take the pictures as is. A couple hours after running into their employee, I had a voicemail from them saying that my new pictures were already in the mail! Talk about fast and friendly service!!