Reviews of Staples (Photo Studio)

Alexander Lock

Not a bad staples. Its clean, staffed, and maybe not overly competitive price wise with the internet or Walmart. There is a print center, and it is wheelchair accessable.

Susan

When the store is open it is very well organized and lots of space to be able to meet the Covid Guidelines of 6ft distance between each person ????

Annie Descheneaux

Always a very professional, friendly and fast service. I order online & do curb-side pickup. They says the order will be ready within 2h but it’s always faster than that. Once there, all you have to do is pick a parking spot, call, show I.D., they put the order in there trunk of your car and that’s it!

Chris Martin

We went to Kingston staples last night to get a jump dr for the phone they had 20 of them. But the fella that was helping us said he had none. We pre ordered the card in brockville that had 30 of them. The young girl had a hard time finding it so I spent a good 20 minutes for her to find it.

Matthew van Amstel

Used to be one of the cheaper places for laptops and electronics but not anymore. Nice selection but higher pricing than I would expect.

Chris H

Always friendly service

jim jacobs

Always handy to be able to pick stuff up when I am out.

Bill Gideon

Staples is good shopping always pleased

Lena Laurier

Super helpful with picture printing. Whenever i have been in there is aways someone available for questions. Store is clean.

Chilly Snowgirl

Went shopping for a computer last week and visited 2 stores. The first store down the street had ok prices, but the employees were nowhere to be found when i needed help (they rarely are at that store). Got sick of that and went to Staples (would've went there first,but was shopping with someone else who wanted to go to the other place first). Walked in to Staples and wasn't there 5 minutes before i had someone come to help (ultimately had 3 sales associates over the entire time i was looking, but neither of them seemed "pushy", just friendly and genuinely wanting to help me). And while i was waiting for one of the employees to get my computer, i even had a fourth person at the cash register ask if i was waiting for somebody to help me, haha! Prices were almost exactly the same as the other store, and made a good purchase thanks to being able to have my questions answered about one of the features. Even got some useful info about the antivirus software (and it was on sale, woot!). Have never been disappointed with my purchases at this store (and location). :)

Marge Simpson

So happy we stopped in here. Found a knowledgeable employee that was able to help my son pick the perfect gaming system. Took time with him and had a few laughs. Thank you.

Thee Canadian

they suck

Jaye Blancher

Lots of choices for office supplies

Steve Pelehos

This is the one place that I always get stuck having to buy things from, due to lack of local options, and its always a mess when I do. Almost every visit, they have to send someone to the back to see if an item is in stock, they don't know who is who, or who can find what. The place is a mess in the way of being organized or efficient. Can't say much for their staff knowledge either, or lack thereof. I have had staff tell me product details that were right off the wall and horribly wrong. Never ask their advice on computer products, that's all I can say. On a final note, if you find something on sale here, just go to The Source instead, they are very likely cheaper!

Steven Roderick

Use this store very often. The staff are friendly, helpful and very knowledgeable. These guys fixed my family’s passport photos, that another company did wrong twice and got them perfect first time.

Barb Jenkins

Helpful staff but was low on stock. Had to go to the source.

Geoffrey Russell

Salesman friendly and knowledgeable. Quick service.

Tony Palermo

Very Helpful Staff...

Bonnie Lynn

Always clean, always efficient customer service.

HAS Smith

Some items too pricey ie computer paper. Staff very helpful.

Dan Hoare

Great store for electronics, office supplies and gadgets!

Dawn McBride

Curbside pickup worked great

Chantal Paciej

Staff is friendly from who I spoke with but there photo pinting never works been there a couple of times never works properly never got to pint off any pictures

Eldon Hutchings

Very happy with the customer service we recieved today. Didn't catch his name, but a young gentleman helped my wife and I find a printer to fit our home office. Very professional and knowledgeable about all the products. (Management: this ladvery much deserves a raise) Thanks! Also the Brockville store in general has a great selection of products.

Aaron Gilliland

Friendly staff. Occasionally have good deals on computer equipment. Big selection.

Kevin O'Neill

Good rapid service

Ralf Winter

Staples is a good office supplies store. I decided to make a return, it was seamless and very friendly.

Henry Dossett

Great service at this store. Clean and stocked

Ryan Brassard (ALLBITNoCOIN)

It's probably good for everything else except I needed a phone and its either a bottom of the barrel Max phone or a "fairly" priced Samsung starting at 269$( I could find be something better for for sure, hope they bring Acers ) in the past I've bought some pretty good Acer phones here ...otherwise the staff was helpful and I didn't wait long for help either.. and the s them for tore is always clean and organized I've never had any problems except long lineups sometimes so In theory if I was getting ink for my printer or any office supplies I would give it 4 stars

Brian McDonald

Excellent service from friendly helpful staff

Mike

Very clean and helpful

Terry Mallory

Staples is the place I always go to for supplies, because I often find I'm running short on memory cards for my camera, which I told I use to often, and my telephone. I would recommend this place to anyone who is looking for something, and ask the knowledgeable staff about anything and everything.

Trudy Bauder

Friendly service fair prices.

percy somers

Horrible service

Ruth Covill

I would reccomend Staples the Brockville Store to everyone which meets your personal and techinal needs.The staff are very helpful,curtious and patient dealing with customers.Very satisfied and greatly appreciate their service. Rosie Covill at Rosie's Demolition & Recycling in North Augusta,Ontario.

dave rowan

They really do the best they can for great customer service.

Mary Clayton

Very helpful and good price on photos and book making.

Doris Myles

Excellent helpful staff! Thank you Aziz!

Reilly Dwyer

Had a great experience buying a tablet here. Ray was very knowledgeable and helpful, going above and beyond to ensure I got the best product for my needs. It's not very often that a sales person takes that much time to explain the pros and cons, rather than simply upselling a specific product. Very impressed.

Canadian Roxee

They have great sales. Slightly expensive otherwise. Good selection. Would be nice if they had an instant photo printer but they do offer it in six hours or so. Haven't printed anything there yet. Good amount of parking available and large entrance. The staff is friendly, polite and knowledgable.

Gwynne Johnston

Freindly staff, knowledgeable, but certain items can only be purchased online. Why have a store if you must order online.

Louise Stephenson

The staff that helped me was great! Had what I was looking for! Friendly

Don Corneil

I recently put together an anniversary calendar for my step-daughter and her husband. I trusted Staples with the printing process and was not disappointed in the resultant product. An associate by the name of Bridgett, was very helpful and patient in my particular requests with respect to the calendar finalization. She has come to my rescue on several occasions, where calendars are concerned and her expertise and customer service skills, were second to none. In closing, I might add, that Staples is lucky to have such a loyal and hard working employee on their staff in Brockville, ON. Hopefully they appreciate her as much as their customers do.

Mark Oliver

If you're looking for amazing, knowledgeable, consistent and friendly service - go to Staples in Brockville. Special shout out to PENNY in the tech department. She always goes above and beyond to help me out with whatever I need. Can't say enough. Love love love.

Dan Charron

Staples is a great store for all your office needs

Kedar Warriner

Friendly staff

Shiela Brooks

Needed printer cartridges

Andy Stewart

Great service

Stephanie McIntyre

The employees were very helpful.

Kate Hart

Need more knowledgeable and efficient staff. And I got the feeling the staff were either being rated by the amount of stuff they sold - or are on commission.

Donald Farnsworth

I like going to Staples because they always have knowledgeable people that can help when your purchasing computers printers and other Tech items. They can tell you what to stay away from or what fits your needs the best. I always tell people that they should go there if they're buying a computer, especially, because they can help you with all you need to know about getting it set up and what the advantages and disadvantages are for each model. Check them out

tiCkle Thats it!!

Acting manager was Really helpful, very polite. Was in and out with in a few mins

Snaps McCoy

If your looking for a store where you will be followed and constantly asked if you need help, this is the place for you!!! Otherwise meh.....it's staples

BRADIMUS PRIME

Good selection and prices.

Dominic Roy

Clean store, good selection of in stock items. Knowledgeable & friendly staff.

Marc Charbonneau

Contradicting policies that change associate to associate, a website that gives conflicting information and the only resolution to a problem their system caused was for me to buy the product a second time. A 3 day process to buy some ink cartridges. I can sympathize that Covid has made things difficult, but this is absurd

Curtis Seaman

????️????

JW Saynor

Sat March21 Pandemic hours 12-5, web & phone recording hours are outdated, apparently they are too busy to change them. Phone before making the effort to drive there.

Smokahontas 5

Thank you to the 2 ladies and gentleman who made my staples trip amazing this morning, the patience and how you went out of your way to make my cranky 2 year old content while I was getting a printer was just awesome thanks again????

Jean-Francois Quesnel

Good place with friendly service. If you need office supplies or printing solutions this is a great place. Plenty of parking also. Large store with friendly staff. They are also very good about price matching.

suzanne reed

Very helpful staff member Mr. Davis and had the printer we wanted, told us all about several and helped us decide on the one right for us. Thanks so much

jojogrampy

I don't go to Staples that often but have found that people are generally knowledgeable about their products. They are usually able to either help me or tell me if they don't have something I am looking for. Always a good experience shopping there.

Gémeaux Mai

Skilled personnel, friendly service, lots of choice, great prices.

Jim McDonald

Went to return 4 pens bought in a pack a week ago for $5.99. They did not write. I did not have the receipt. I only wanted a store credit and some decent pens. I brought up the package from the store rack to verify the price.. $5.99. I was told I could only have a credit for the value in their computer. That value was 1 cent. I was offered a store credit for ONE CENT. This was the concensus of the three employees who listened to my problem. The bigger problem is there was no effort by anyone to resolve this minor problem fairly. If you think you STAPLES will help you resolve any problem you have with a purchase you make there.. Don't Count On It!

Barbara Krupa

Easy to place order online from car in parking lot. Only a 10 minute wait from start to having item delivered to car. Excellent all around.

Brenda Dainard

Always has something you didn't know you needed.

E

Saved me the trip if going out of town. Who knew they had such a wide selection of electronics in their store. Friendly helpful staff????????

Ryan Rickafeller Brassard

its always slow and employees will leave fir break in the Middle of a rush and make you pay fir their faxing mistakes

Judy Henry

Good service

Michael Eyre

Went there to get photocopies, machine wouldn't accept credit cards or debit cards. Was made to buy an additional gift card. Was 3 or 4 dollar charge which is Ludacris there is no service charge to buy anything else in store

joe davison

very helpful

Bruce Ashbee

Acer Monitor lasted less than a month used it for maybe three hours , the staples store refused exchange because it was 4 days over thirty days. They give no support , that's because they sell extended warranties at a profit. I would not recommend this store.

Stacy Roduner

Terrible customer service , lots of employees chatting with each other and no one offers to help , if you can get them to help the service is very limited

Lisa McPherson

Great service ! I was panicking because I don't have a USB and my doc's were in my email. The person who helped was great. She was patient, knowledgeable, and very helpful.

Melanie

Special thanks to Dom for his knowledge, expertise, professionalism and genuine desire to assist clients. We really enjoyed our experience, he made my new laptop purchase a breeze. I went a few doors down to see what the competition had to offer. The customer service was nowhere near what the Staples Brockville employees offered so we headed right back down to make my purchase. Thank you!

Amanda Lloyd

I don't go here often, but the staff are always helpful, knowledgeable & non-pressuring. Usually u can find what ur locating. They are conveniently located in the newly renovated 1000 Islands Mall at the Parkedale Ave end. The Source is conveniently located just a few doors down, & across the parking lot are the cell phone stores for Koodo/Telus & Rodgers. So a one-stop shopping area for all ur techie needs!

Andrew Knight

Great service. Very friendly staff. Compared Staples and Best Buy prices for external hard drives. Staples was cheaper on non sale price and it was on sale too!

Carole Dubeau

Staples Brockville, we cannot thank you enough for your amazing service and customer care. Penny, the Technology Consultant, went above & beyond to ensure we got our special order on time, while ensuring we had the proper accessories to accommodate our purchase. Dominic , & the rest of the staff are amazing !!!!! Thank you, Thank You , Thank you !!!!!!@

Tracy Stewart

Left alone to fend for myself. No floor staff any where . Seams to be the norm in Brockville. Where has the service gone.?????

Rob Fraser

Friendly, and knowledgeable staff. Clean and tidy store as well.

Corinne Bissonnette

It is always nice to go into a store and be greeted by friendly, helpful staff. I can always get the help I need and questions answered. The Brockville store never fails me!

Davis Peterson

Very handy to have this place in Brockville. The staff is always helpful.

Tammy Abrams

Good service and selection!!!

Tony Pynenburg

Very helpful and friendly staff

k s

Typical store

ann edwards

store is bright and well organized but I almost never find what I need here. Additionally, the staff can be difficult to find for help and are often either short with me or just rude. This has been ongoing for years but today was the last time. Bye Staples.

Diane Ferrier

Great inventory knowledge from young man in printing area. He pointed out a 28G USB stick for $10.00! That's a hard price to beat!!! The sticks are supposed to be 32G... but eh - 28G/$10 is a great deal. No complaints.

Murray Latham

Great selection of home and office supplies

ImmiSimple Ltd (Immétis)

Stay as far as possible. One of the worst customer service experience I ever experienced. I purchased a laptop who turned out not to be working well at all. After a review from my office IT technician, I was informed that the laptop had been opened before, that the hard drive was fried so I had to bring it back to Staples. I therefore brought back the laptop within 10 days of purchasing and explained the situation. The manager immediately started interrogating me as if I was a suspect. She rapidly declined any responsibility given I had asked my office IT technician to have a look at the laptop (as I was trying to avoid having to return the laptop). Ultimately, a store clerk, who was clearly more customer-service oriented than the management there, told me that he would send the laptop to HP on my behalf. I will now have to wait 2-3 months to get the laptop back. Had it not been from this store clerk, I would have been left with a non-functionning brand new laptop and I would had been stuck dealing with HP directly. I run a business and I have no time for this. The customer service at Staples Brockville is beyond pathetic, especially from the management. From one customer to another, buy elsewhere!

Kathleen Hare

I recently purchased a new laptop from Staples. I received excellent customer service from an employee named Ray! I am very happy with my experience at Staples and with my brand new laptop.

Debbie Steacy

Great service

Ross Drummond

Typical Staples store. A bit of a challenge getting some information but in the end we got the printer required for a good price.

Heather Turchyn

Everything was done swiftly and to my complete satisfaction

KatGrl S Bouchard

A massive selection all at a reasonable value, they have super friendly and helpful staff. A+

peter meaney

It was ok

Just Ask

Fast. Cheap colour printing....

Kathleen Levere

YESTERDAY I ordered a reading light on line not in stock at the Brockville store. TODAY at 10 am it arrived, FREE delivery !!! Amazing !!!!

Kelly Gregory

Staff was useless. Unknowledgable in copy & fax center

Ralf Kasperson

Dont even think about on line orders why because staples suck go to Amazon save your self the trouble of talking to India

Michael Dalley

Hard to find someone to help you but friendly when you do

Rhea Turner

They always carry good stuff. I've always been quite satisfied. Thankyou