Reviews of Galaxy Cinemas Belleville (Photo Studio)

mark cantelon

Would not go there right now due to the virus

Sean McComb

clean and nice staff :)

Taylor Chambers

Just saw Captain Marvel in theaters today and it was amazing! The chairs in the theatre are very comfortable and I could sit comfortably throughout the whole movie! Without have to readjust how I was sitting!

Wayne Omand

You'll love the seating. Very comfortable, they can lean back, you can even rock them. Screen and sound system are amazing.

Becca Hislop

My extended family and I go here every December we can (many of us do not live in Prince Edward County, but this is where we congregate) and the theatre holds many fond memories for us all. I have been coming here for over 10 years, and I have never had a negative experience. Always clean and staff always courteous!

Tim Maw

Good theatre. I love the reserve seating. Bigger chairs and no worry about where you are sitting. Show up at the last minute and your chair is waiting for you.

madonna massey

The large theatres have reclining seats! There is a senior discount! Movies are in regular, I max and 3D! I love the relaxing atmosphere in this theatre! Groups are welcome and large groups can get a discount! The food is reasonably priced! The staff are friendly and helpful! The washrooms are large and very clean! This theatre has very wide screens and the movies are enjoyable to watch on the most up to date modern screens! The total area is very new and very well maintained!

Bruno Paludo

Every single time I went there I had the best possible experience. I'm an exchange student so I thought it was a little pricey although all the structure is pretty good. I've been there so many times with my friends, host family and I even took my girlfriend for date twice!! There are not so many rooms because of the demand. There was nothing missing tho. My tip would he to buy all the snacks and beverages at Doloroma and then go watch the movie.

Mammoth-Puppy

It is what it is, it was easy to get tickets and easy to scan in. The seats are pretty comfortable and the employees are very cheerful. You pay the movie tax on any snacks or anything but the movies are always expensive. Detective pikachu was amazing

JANNINE GRAY

Worst experience at a movie theatre EVER! Sure, there's COVID, but... it was FREEZING in there! I shook the whole time! Also, I bought a large bag of popcorn and asked for extra BUTTER... It has no salt and was full of OIL, NOT BUTTER! It was disgusting! They didn't even have the flavor packets that I usually buy... waste of $90!!!

John Banville

The staff is doing a great job with its covid counter measures. The place is immaculate. These folks have been off work for months. Hats off to them!

MorphingSeaGull

I love the facts that there are self serve kiosks to purchase movie tickets and pick your Prime Seat to enjoy your movie. Very clean up to date premises. Reclining regular seats and leather reclining Prime seats. Regular, I Max and 3D movies available here. Pricing is not to bad, can be considered a little high but not bad for a night out at the movies. Friendly staff.

wild child

We had d box seats and it was an amazing experience with the seats and my new bf steve the seats are more comfy than the regular seats the popcorn was good and fresh and my we loved the arcade ...even though I beat him at Jurassic park lol

Colin Danielz

The movie quality and sound is amazing and the seats are soft an comfortable, snacks were good and popcorn was great. Over all a good experience but there's always room for improvement

David Wheatley

Ticket - no problem. However; kid at food counter needed help figuring out my change. Usher wasn't sure where my seat was and didn't think to remind me (or other viewers apparently) where the 3D glasses were. Reclining "prime" seats are 1, maybe 2 steps better than airplane seats.

J_ C_

Best movie theater in the City

XYZ Gaming010

They show movies, nothing special.

David McElary

A far cry from the 'Famous Players' of the early 2000s. Overpriced premium seating in theaters that have broken speakers and poorly maintained projectors. In addition, the power went out during our most recent movie trip which completely ruined the immersive experience of the film.

R S

Always a good time. Comfy reclining chairs. Good selection of movies. Food court serves alcohol and vast array of food items. Our fave the chips n' cheese! Awesome little arcade area with 2 claw machine games - guaranteed prize (soft colourful ball). Used to bring my baby here for stars and strollers. Low lighting and a change table placed at front $2 off ticket price and baby goes free up to age 3! :)

Tiffanii Clark

It was a great experience and they had everyone spaced out perfectly ????

Graham L

Facilities are fine. Men's washroom is always gross. Popcorn is always tasty. Be aware, upgraded concessions no longer get free refills here. (Advised by their staff Jan 4-2013)

Sarah Sutton

Good movie quality, seating was dated. The type where the bottom seat folds up when you stand up. Slightly creaky if you move around or readjust your seating.

Jessica Dusharme

Everything was great my only complaint is the seats. The seats need updating

Dennis Raybone

Went to see FF9 afternoon showing. So they had just opened. Place was very clean. Movie was about 20 mins late starting, but staff were professional and let everyone know about a system reboot then everything ran fine. Food was VERY limited. I wanted Nachosbut was told all they had was popcorn, candy and soda... but over all a relaxing afternoon in an almost empty cinema.

Andrew Foster

Decent theatre, most of the screens are a good size. Seating isnt terrible. Food is really overpriced though

10 Zman

Lots of staff which made for less line ups. The floor in the theatre looked pretty bad. Paint was chipped up everywhere. Older theatre with non lazy boy recliners. Hopefully because it is not being freshened up yet means they are going to be soon upgrading to the lazy boy recliners

Mia Lane

Nice cinema, friendly and helpful staff when we couldn't get our prepurchased tickets to download they wrote out tickets for us. Nice theatre, clean.

Ingo Weise

Ordered the tickets on line with reserved seating. When we got there the ticket machine wasn’t working (only one machine!) and had to line up for 15 minutes to get the tickets at the concession counter. The reserved seats had less leg room that the regular seats in front of us and certainly not worth the extra cost. Too loud - very hard on the easel

Kritika Swaroop Gawande

Very friendly staff..easily accessible.. good sound effects.. neat n clean

Diane Lyndon

Enjoyed my Downton Abbey experience

Heather Landry

Nice enough movie theater. Two ticket kiosks were out of order, slowing down ticket purchases. Service at the concession was a bit on the slow side. I was here on a holiday weekend though and staff was likely at a minimum. The staff that was there though were all pleasant and friendly!

Mitch (Nuke)

I'm an avid movie lover so of course it's a five star from me! Seriously love the movies and the military discount, keep it up Cineplex you're killing it!

Andrew Parrott

Mediocre selection of films to watch, and ridiculous prices. The best theater of its kind in Belleville because it's the only theater of its kind in Belleville.

Dhiraj Bhagat

The one and only source of entertainment in Belleville for movies. It is nice, decent ambience, and has a humble staff to make your experience more pleasurable.

Ryan Sweanor (Ryan)

Friendly staff and clean. Just wish the other moviegoers weren't so ignorant, but that's not the theaters fault.

David Dashnay

Normally I enjoy this theater, but tonight I reserved 2 seats g10 and g11 only like 6 people in the theater. Both my seats were taken by other people who when told they were in our reserved seats told us to f$%k off. Not an employee to be found when I tried to relay what happened.

L. Cecilia G.

People are just very anxious waiting outside to get tickets... at least you should have an easier access to buy tickets. It's friday...c'mon!

Gabrielle Wilson

Always happy with service here. Super clean, friendly staff, and food is always good. Always my first pick to go see a movie.

Christmas Jot

It's an awesome theater, but there are a few problems with it for me at least. First the seats, too cramped. If your like me and you don't like people being in your small area then this isn't the place for you honestly...second the god damn overpriced food. Like what the actual hell?

Brandon Gould

Service and experience was good. Expensive family outing though.

Jenny Woods

10 people in show felt safe

Jordan Herweyer

How could you not like going to the movies? I love going to the movies. The theater is always clean and the staff always friendly.

Maria Beth

My teens and I use the arcade games there more than movies, to be honest. Not a huge section but large enough to kill a couple hours. Price point is better than the cost of food but still pricier than the quarters of yore.

Joel Kennedy

Was super excited to celebrate popcorn day and watch 1917 with my father. Only to be told I'm "one of those customers" and my membership has been discontinued. Can't redeem my points or a popcorn. I gave the manager the opportunity to help me. He said he looked forward to this complaint and doesn't care if he looses a customer. You get what you wish for man.

Samiur

Nice and quite

Jordan Kennelly

When are the leather recliners coming to belleville. Ever since Kingston updated we've been driving there to see movies. Its a little far but its a way better experience.

Valencia Bedard (V)

Seats weren't the new fancy leather ones. Movie started right on time with very little previews, I'd rather go to Kingston to the theater there.

nikki gerry Loney

We all had a ball, unfortunately our waitress at Swiss Chalet was z bust that night and made us late so we sat at the very front if the show as we arrived later. Oh well we have learned to make the best of a bad thing

Nicholas Empey

Everything is quick and easy to get your seat, and everyone is kept safe

Scott H

Nice venue. Went on Saturday afternoon. I think 4 staff on in total, no reduction in prices mind you. Movies and popcorn for 2 50+ dollars. Ridiculous, and they got rid of the one free refill.. better ways to spend your money

Romain Racing

It's alright, only thing you can do is watch a movie ... may aswell stay home where its safe todo so, with no viruses..

stewart lowe

movie screens, seats comfortable but the concession stand service was absolutely terrible. The selection of movie related items for purchase very dated.

Suzy Lockhart

Movie (Spiderman) aas good, but why do we have to watch 35 minutes of commercials before the movie starts?

Carolyn van Heerden

Fresh popcorn, comfortable seats, courteous staff, well organized for just having opened. An enjoyable experience.

Deirdcre Way

I love going to this cinema. The staff members are always friendly and very helpful. The place is very clean and they are taking many precautions to stop the spread of covid. I felt very safe going to a movie as a result of the measures they have taken.

Ashley Dunkley

It was good. The staff was friendly. Overall great place. However I cant get over how many people leave their garbage layi g there after the show is over..... Would they do that at home after a movie?

Angeli Scotti

I took my granddaughter to the Saturday matinee. The start of March break. The movie chosen by Cineplex was cold the Fantastic Fox. I was appalled. An animated movie with stuffed animal looking creatures killing chickens and ducks. Then having the farmers shooting and trying to kill these creatures. This is not a family movie in my eyes. The theater was silent. There was no laughter. I truly don't think there was anyone that actually enjoyed this movie. It was an absolute waste of $30 yes. And definitely not a movie for my four-year-old granddaughter. I won't be back

Nicole Esch

They have hardly any staff working there and I had to use 3 different computers to buy tickets because one froze and the other wouldn't pick up my finger. The seats are ok but my little one wasn't heavy enough to make it stay down so I had to hold it the whole time.

Sheena Carter

Did the stars and strollers movie, it actually wasn't bad and it was great to get out of the house with a new baby!

Michael Brown

Excellent

John Robertson

Excellent service and very well managed for covid so you have the space to feel relaxed when watching the movie

Diane Brounsuzian

I didnt actually go and see a movie, i went for gift cards. The young gentleman on the cash where u purchase the gift cards was so very helpful and friendly, i wish i knew his name. He did a great job.

Robin Rimmer

I went to go see Hustlers and it was an amazing movie! Staff was friendly and the reserved seats were comfortable.

Josh Courneyea

The movie prices are good but the food and popcorn could be a little cheaper overall our experiences at Galaxy Cinemas has been great

Evan Westerman

good size theatre, comfortable seats, cool arcade to the side. food is way over priced though. great location and great staff

Chris Sheppard

No Social distancing in theater at all

Stephanie Viau-howell

The whole place was kept very clean, protocols were being followed and I really loved the blocked off seating when reserving our tickets. Made me feel very safe and comfortable during our first movie night out since the pandemic started.

Purple tigger

Always a great time. Pricey but a nice outing.

Kathie Dunk

Took my grandkids today to see Sonic . As my grandson is 10, he was thru his kids drink before movie started . Took cup out to refill and the lady , im assuming some type of manager , refused to refill it since he did not “spill it “. Would make more sense to me to refill the cup (which I took the lid and straw off ) so she didn’t have to touch it, than to give me another cup and lid to throw in the garbage . I’m assuming if he had spilt it she would have refilled it . I’m guessing she just wanted the $5.30 for a child’s drink . Which is ridiculous!! Lady was very rude!!

Nancy Roberts

They are managing the front door screening including vax passports well, but we encountered an assigned seating dispute along with close contact by persons not wearing their masks correctly once in the theatre. We felt upset because of this and didn't enjoy the movie thoroughly. Staff should do a cinema check prior to and during the shows.

James Carpenter

Overall it is just like any other theater. The thing that I didn't really like is that the auditorium I was in, #8, could use a good cleaning mainly the seat fabric.

Leonard Taylor

Staff helpful and kept everyone distanced

Jim Anderson

Loved the way they treat people and and the thoughtful way they keep everything sanitized and clean.

Daniel Leblanc

It certainly will be the last time i take my family used to be able to go to the movies get a meal and popcorn with drinks was always around 100 now the cost was over 200 spent can order pizza wings order a couple movies on tv and have all the popcorn i can eat for my family from home for about 80 and kids enjoy that much better than movie theater and at less than half the cost and save my back from the terrible seats that a paid extra for and the no free refills on their 1000% markup on popcorn and pop seems a little ridiculous i will save my money not worth it anymore i was happy paying 100-150 but over 200 is way too much enjoyed it years ago when the cost wasn't so high

Ryan Wellwood

Advertised a movie time on the internet. Drove three hours in from out of town. Movie time was shown on board when I was there. They sold me the ticket for the movie time. When I went to go into the movie, it was the wrong movie listed outside the room. When I went to ask what was going on, a manager was brought over to refund the tickets because the movie time they advertised both online and on the wall was someone's private rental screening and they had sold me tickets to it. Employee blamed me, telling manager 'THEY accidentally bought tickets to the rental'. No, you advertised this, then sold them to me. Go figure I finally decide to go back to a theater for the first time in literal years and I'm immediately reminded of why it's not worth it anymore.

bill carrol

It's a great experience they treat people amazing it's clean but me and my daughter can't see 3d but we love to watch movies here

Jessica Brant

Great place to take the kids on a rainy day! I wish their phone system was more user friendly - like a live voice would help. Bathrooms could be cleaned more often and could use paper towel - not everyone wants a disturbingly loud dryer in the ear. Prices of food items are a little high. Staff are usually very friendly and helpful.

William Rodlin

To many little meat head teenagers talking threw movies

Russel Johnston

3 people watching 9:00 movie lots of open seats

R. Nelson

So wonderful to return to the theater with seeing a really good movie Shang-Chi.

Theresa Dunkley-Verhage

Took the kids to see Frozen and they loved it! Into the unknown, I ordered a poutine there. I was surprised it was made with waffle style fries and was kind of spicy. Afterwards I caught myself wishing they sold sliced cucumber.

Kenzi Wanamaker

Great.. expesully when power went out

Rebecca Colley

I love this place!!

Wes Cornall

I mean its a Cineplex theater. The seats have stayed the same albeit the uncomfortable recliners that were added in recent years. Dbox just makes for discomfort while you watch. Unfortunate its the only option in Belleville. It would have been nice to see the theater upgrade instead of the arcade no real person would waste money on that.

Marlene MacGregor

No signs to say if you purchased on line where to go & no staff ti be seen besides the concession stand. When movie started there was loud music with people moving there lips with no sound coming out. This went on you a good 5+ minutes before it was corrected & they didn't even start the movies from the 1st. Should have been refunded our tickets.

Anthony Green

Whoever is setting up the times that the movies are played at needs to find a new job. The only kids movie on the entire roster of movies being played right now doesn't start until 7:30pm and again at 10:05pm. Like come on who wants to pay to take their kids to a movie that they're most likely going to fall asleep during because they decided to air it so late.

Jeff White

It was nice to go see a movie in a theatre again even though it was a kid's movie. Butit was my son's first time seeing a movie on the enjoyed watching Paw Patrol.

Ken Yarrow

On a Monday evening my wife and I made a last minute decision to see a movie, we arrived at the theatre a few minutes late and found the concession stand closed, at 8:35pm. Spoke with what looked like a manager and we were just put off .. 'policy' .. were given the impression that we were bothering him. Drove all the way to Peterborough, got snacks and enjoyed the movie.

Andrew Viel

I watched free guy it was a great movie✋ friendly gesture They need to put places to lock up bikes out there there's definitely room to do it but they don't currently have it

Aleesa

Awesome expérience! Best part of our excursion was the supurb service we recieved from Ben. Ben knows how to make the best swamp water and the way he butterd the popcorn. ???????? You rocked it Ben!

Leeanne MAY

Who doesn't love movies?? Feels pretty surreal as perfect big picture

Carol Cote

Went to see 007. It was in 3D.

Teresa Martin

Was sat in the very front row asked Mandy ( employee) if there was an alternative seating Mandy made me to feel I was bothering her she was very unprofessional .i also reached out to customer service and they were probably at the same level

ray miller

Not a big fan of this Cinema as we were walking in we noticed there was garbage in the corners and stains all over the flooring. We were greeted by a staff member who directed us to are ticket seller and then the theatre and they were very helpful. Once we got inside the theatre we found it very musty and it seemed like there was an odour in it like it hasn't been washed in a while. Don't think I'll be returning as my customer experience wasn't met.

Kody Baum

Great place to go see a movie. Very clean and good service.

Darryl Quin

Cost is way too high And the food!!! Are you kidding me. Going to have to take out a 2nd mortgage on the house

Samantha Smart

Home for a visit from Alberta, went to my old favorite movie theater to treat the kids, what a ripoff... $40in tickets $50 in snacks and i couldnt even get a second childs cup in lou of a small one. They wouldnt even switch the cup.. No refills on popcorn no nothing has really really gone downhill. I see why everyone goes to landmark in ontario ... terrible experience never will be back..

Tim Wessell

Nice to be back to good cinema:)

Mitchell Wilson

I’ve never had a bad experience. Friendly staff, clean facilities, warm environment for watching the film. If you’re here to complain about concession prices then grow up. It’s how they are able to make any money. Support the cinema, buy your popcorn and drink and be happy that the place is still here