Reviews of PJC Jean Coutu (Photo Studio)

Stephen Morrissey

Service has improved! Always excellent service and advice from Mr Darian.

Jessy Landry-Beaudin

(Translated) I must admit that you have exceptional and personalized customer service that is unique to everyone. I have always received an excellent welcome and each time I am distributed with a smile! Squi in my opinion as a business owner myself, is the growing success of your big family ???? (Original) Je dois avouer que vous avez un service à la clientèle exceptionnel et personnalisé propre à chacun. J'ai tjrs reçu un excellent accueil et je suis à chaque fois répartie le sourire au lèvre ! Squi à mon avis en tant que moi même propriétaire d'une entreprise , est la réussite grandissante de votre grande famille ????

Ralitsa Velichkova

I have been coming to this particular location (Cote St Luc Mall) for many years, every couple of months i spend 200$+ on face creams and skin products, in the past the service was great, but now .... disappointing. Before, there were women working in the cosmetics sections that are knowledgeable and helpful - every time i would spend 200$ they would give me samples or the gift that comes with my Biotherm products - it’s little stuff that made me buy my products at the store and not online - service. Today i went to the store to buy my products, 1) i had to chase after the ladies working in the cosmetics to ask a question, 2) there was a free sample box (that they advertised) with the purchase of 40$ of Biotherm products - i spent 200$ On Biotherm products and i had to ask for it - the person was not aware, i did not get any samples. I no longer have an incentive to go to the store to buy my products, from now on i will buy online from the Biotherm website. Overall disappointing service, will not buy cosmetics there anymore.

Amr

I only went to make copies and prints. Expensive rates. Broken down machine. Usb not functioning. Can’t preview the pdf on the screen. Papers got stuck printing and I had to wait for back up. I had to come back with another PDF to print the remaining papers. Worst experience, next time I’m heading to Bureau En Gros.

Dan Pela

Canada post service , excellent, in total all the shop is organized and clean

Yannick R. Meloche

(Translated) Beyond the banner, this pharmacy succeeded in providing a very personalized and understanding service far beyond what is expected. (Original) Au delà de la bannière cette pharmacie réussi a donner une service très personnalisé et compréhensif bien au delà de ce qui est attendu.

Tyler sauk

Pretty fast service and very nice staff I go there all the time!????

tina tohme

(Translated) very good service! thank you to the whole team and especially the delivery man. THANK YOU (Original) tres bon service ! merci a toute l'equipe et surtout le livreur . MERCI

Sandra Choquette

(Translated) Great service! Effective! Thank you (Original) Super service! Efficace! Merci

Bryan Wabie

Very good service, keep up the great work ????

Michael Metzen

I usually go there to pick up my mail deliveries. Post office inside has friendly staff. Other than that there are the usual products of PJC. Good parking space outside.

Nick Patrice

(Translated) always long service pharmacy, used arrogant (Original) Service toujours long à la pharmacie , employée arrogante

Hasan preet

I visit this place often, never have any issues. My only reason to put review is the Manager who works their i think, He is always rude with his staff and even with customers, i was so disappointed with his so unprofessional behaviour. He has ego problem. He should give some respect to his staff and people who visit their. Otherwise you find someone who has some respect to others, this guy don’t deserve this position.

René Paulin

Passport photos without appointment

Hossein Mortazavi

Nice staffs, availability of varities of products.

Chris Poulos

Knowledgable and friendly.

Joel Wener

Relatively good choice, wait times can be long at the pharmacy. No air miles for over the counter items (kind of defeats the purpose, air miles at a pharmacy that don't apply to almost 50% of items...)

Sandra Godin

Best place to find anything you need pharmacy wise.

Nissim Ezra

The pharmacy has great service and professional team. They will not try to sell you things not needed. Highly recommended

Milena Castañeda Ortiz

(Translated) The pharmacy is very messy, there is no communication between the pharmacy staff, they called me in the morning to tell me that my prescription was ready and that I could go and pick it up, when I got there - below the person who received my request sent me to another window to pick up my prescription, I waited for 15 minutes, when I asked the attendant if she could deliver my prescription to me, she gave me replied that she was not ready, I waited 5 more minutes, and I asked again, I explained to her that I had received a call, she went to the place where all the prescriptions were ready and with a smile she told me "ahhh yes, she is there", I waited more than 20 minutes for nothing, after the attendant sends me to another window to speak to the pharmacist, I waited another 10 minutes, and the pharmacist never managed to give me directions. It is unacceptable to wait a long time just to receive an ordenance which was ready since morning. The lack of communication is clear between the staff and the disinterestedness they show towards people who wait with enough time. This is not the first time this has happened. (Original) La pharmacie est très désordonnée, il n'y a pas de communication entre le personnel de la pharmacie, ils m'ont appelé dans le matin pour me dire que mon ordonnance était prêt et que je pouvais aller la reprendre, quand je suis arrivé là-bas la personne qui a reçu ma demande m'a envoyé à un autre fenêtre pour reprendre mon ordonnance, j'ai attendu pendant 15 minutes, quand je lui ai demandé la personne préposée si elle me pouvais me livrer mon ordonnance, elle m'a répondu qu'elle n'était pas prête, j'ai attendu 5 minutes plus, et j'ai demandé encore une fois, j'ai lui expliqué que j'avait recu une appelle , elle est allée à l'endroit où tous les ordonnances etaient prêts et avec un sourire elle m'a dit "ahhh oui, elle est lá", j'ai attendu plus de 20 minutes pour rien, apres la préposée m'envoye à un autre fenêtre pour parler au pharmacien, j'ai attendu encore 10 minutes, et le pharmacien n'est jamais arrivé à me donner les indications. Cést innaceptable attendre beaucoup de temps just pour recevoir une ordenance qui était prêt depuis le matin. Le manque de communication est clair entre le personnel et le désintéressement qu'ils montrent vers les personnes qui attendent par assez de temps. Ce n'esta pas le premier fois qui cela arrive.

David's workshop

The iranien lady at the cash is totally rude and disrespectful to all the client's. Every time I come to the cash I am so nice to her and she just gives me that rude look and act's all like she really doesn't want to be there and she is doing me a favor that she serves me. Last time I just asked her very nicely with a smile if her line was still open because it's been quite a while since the costumer in front of me got served and she is chatting with her friend for like 10min now, so she just tells me " you are rushing me I will not serve you " and just walked out of the store. And she is like that all the time with everyone

H. Pascal

I have called the pharmacy many times for help with my mom’s meds and I always get the best help ever! I am very great full for their professionalism. Thanks to a wonderful team of caring staffs. Keep up the wonderful work you all do. Be safe.

Richard Lelièvre

(Translated) Do not go for a prescription, even if there is nobody, you will wait at least half an hour, minimum (Original) N'allez surtout pas pour une prescription, même s'il n'y a personne, vous allez attendre au moins une demi-heure, minimum

Jean-Charles Lejeune

(Translated) My post office (Original) Mon bureau de poste

Jennifer Ducharme

(Translated) Jacob Ipperciel, extremely arrogant, he is not here to give good service to the client, not trying at all to see beyond his screen ,, really over me receive so after 3 visits every time ,, same with other office colleagues ... I hope this will make a pharmacy followed close on his employees know how to work in customer service (Original) Jacob ipperciel, extrêmement arrogant,il est pas là pour donner un bon service a son client,cherche pas du tout a voit plus loin que son écran,, vraiment très dessus de me faire recevoir de la sorte après 3 visite a chaque fois,, même chose avec d'autres collègues du bureau... J'espère que cette pharmacie va faire un suivie serrée sur ses employés a savoir comment travailler au service a la clientèle

syeda khizra

I went to the photo center for my passport photos. We are asian with fair complexion… They took the photos too dark and when i told them to turn off the flash as the lightning in there store was not proper and its making pic dark they refused. Infact when i told the lady i don’t like the photo she said it happens with people with dark complexion… like who is allowed to pass such bold comments… well i refused to take my photos but my husband took his and my kids photo… I went to walmart photo studio then for my pic… it was really very good… the customer service was excellent he made sure till the end that i was satisfied… never going back to jean coutu photo center… ps i m not a paid person i m attaching the difference in mine and my husband photo Also a pic of us to have an idea about our complexion.

Nima

I go there regularly. It is well organized: Pharmacy: professional, caring, and polite staff. 5/5 CanadaPost: Well, but one time they received more money for glue without explaining. 4/5 Beauty section: impolite staff. 1/5

intel 908

(Translated) Lots of waiting for drugs (Original) Beaucoup d'attente pour les médicaments

Tara Rainville

Every single time we go there there is an issue with med renewals. Every time! Fun one this time - I need to take 400mg of B2 a day - I filled my.month presc and got 60 capsules (each capsule is only 100mg). That's it. That's not a month. And it was 20$!!!! I can get 120 on amazon for 12$. What a rip off. The time before they filled a new presc twice and forced my husband to buy it because it was already filled even though I didn't need it. Waste of more money right there. I literally only go there because IGA is near it and my husband can do one trip out because of covid. When you call to try and solve an issue, you get hung up on repetitively... if they even answer the phone... and when they call you they don't even pay attention when you say hello? The girl was talking to someone else about her Friday night plans last time I got a call. For an entire minute I yelled hello into the phone... she didn't even apologize. How effing rude. I never have these issues at the branch on Somerled - they know how to treat a customer right.

Andrew Drake

Delivered. Retract everything I just wrote :)

Judith Bédard

(Translated) Always excellent service. Even though they should ask customers more often if we are looking for something in particular. (Original) Toujours un excellent service. Même s'ils devraient demander plus souvent aux clients si on cherche quelque chose en particulier.

Mireille Safadi

Pick up an item on sale , then didn't notice that I paid the full price waiting for manager takes forever tells me she can reimburse me.. why is it all the time I go to this paharmacy they say someone has move the ticket on sale..very bad customer service..

Tommy Martin

Excellent service

Annie Bananie

Read a post on Facebook group where a woman of asian descent was refuse entry to the store after waiting patiently in the sun for one hour. She was told by the security guard that because of Covid 19 they would not serve her. ( because of her ethnicity).She asked to speaktothe manager and he/she would not come out to speak with her. Discrimination is not tolerated.will not shop there.

Kim Donnelly

Thanks

Evgueni Khalkov

Terrible customer service received on multiple occasions from one of the staff members. She usually serves the clients in a condescending and disrespectful manner (asking inappropriate questions and making distasteful remarks). As an example: Last Saturday (Jan 9 2016 - if someone from management team decides to address the issue), I was at the cash checking out few bottles of nail polish I bought as a present for my daughter. She asked me if the colours I chose would match my personal style (I'm a man in late 30's). Definitely, there is an attitude problem, thus a considerable coaching opportunity for a district manager to improve this particular employee's customer service skills.

Heidi Cohen

After going to Jean Coutu 7005 CSL Rd for 11 years, I got a new prescription, left paper, gave credit card, ensured correct address, and requested automatic delivery. This was Aug 2020. Oct 2020, driving to work, I get "private caller" person saying this is the pharmacy, do I still need my meds?! I explain this should have been already set up, go over the prescription from Aug, which I didn't have in front of me because I was driving and could they confirm. they did. Then I get a text message to confirm my subscription? I go into work and for 2 hours try to reach pharmacy. I am raising concerns why I am asked if I still need my meds when I set this all up months earlier., automatic delivery. It's concerning when I can't get through. Lack of accountability on their part. It's like all I am is a#. No one explains anything to me. All I'm told is to be patient, they are busy. If this happens again, I will switch pharmacies. I need a pharmacy to be reliable, accountable.

Azadeh javaherpour

Its pharmacy is the best experience, I ever had. They care a lot! Yesterday, I couldn't get a medication that is essential for me to take and they brought me at the door. The Pharmacists called me different times to make sure that I am on the right track with taking it and if I need to consult for any side effects. I am so happy with their service and the choice, I made for my pharmacy!

Normand jr Schaller

(Translated) I transferred my file the young people talk too much with each other, bad luck if you have a special and embarrassing medication because he reguests you and he puts himself in whispering and sneering his gives the impression that he rides of you and the ladies more aged them her professional and very kind (Original) J'ai transféré mon dossier les jeunes jase trop entre eux pis malheur si tu à un médicaments special et gênant parce qu'il te réguade et se mètre à chuchoter et ricaner sa donne l'impression qu'il ride de toi et les dames plus âgé eux son professionnel et très gentille

Peter Umstadt

This is the pharmacy that I use for my medication. The staff is second to none very friendly and helpful. They always call me whenever my Dr sends a new prescription. I highly recommend this store

Jesus Fernandez

(Translated) Very disappointed with the service at the pharmacy counter, I order my medicines before noon and they make you wait 20 minutes at 6 pm when the pharmacist has not had time to check it, what a story for children. (Original) Tres déçu du service au contoir pharmacie, je fais ma commande de médicaments avant midi et ils te font attend 20min à 6pm pasque la pharmacienne ne pas eu le temps de le verifier, quelle histoire d'enfants.

Rej M

(Translated) a lot of idiot at this place (Original) beaucoup d'idiot à cet endroit

Jordan Victor

Standard pharmacy, nothing special, nothing bad.

sidibe saran

(Translated) Very organized (Original) Tres organise

Wesley Kierstead

Standard pharmacy experience. Nothing special.

Scott Cormier

(Translated) Very good service and good price on some items. (Original) Très bon service et bon prix sur certains articles.

Smooth Is Fast

Worse place ever, slow service always messed up orders and rude staff. Just wish I can give a 0* review.

Kevin Benoit

(Translated) Many (Original) Beaucoup

Siamak Arbatani

Clean place and helpful staff.

International Sourcing

Worked here 25 yrs ago! Great memory! Still miss my favorite phamacist, Manny!!!

Chujie Wan

Lots of things you can find here.

David Perl

Typical JC. But they realy need to add cashiers when it's busy.

Oleksiy Naumenko

Young female pharmacist with ever red eyes really hates her customers. She either needs to go on medication herself (or maybe she already is) or be fired from that place. My wife had a problem with her, then couple months later I lost my pills and went to ask if I could get one pain killer pill previously prescribed by my dentist to be able to sleep well at night because it was late to run to my dentist to ask for another prescription (I had a dental surgery a day before). She looked at me like I was a drug addict and then asked "what's your story?" only to say that even she can't get a pill. There is definitely a problem with her attitude. I'm out of that place !!!

Jo Morin

Typical franchise store I rarely visit since there's another location closer to home but they offer extended hours a nice thing when your a parent with young kids that are always sick during winter.

kristina delossantos

The cashier's are not very friendly, more than once I had to wait while they are talking and ignoring me, the two Iranian women in particular. The post office people are excellent, so the flower department and the lab.

Kadde Ade

Great savings and buys. good products

Manon Rousseau

(Translated) It is Jean Coutu .. (Original) C est Jean Coutu ..

Nicholas Couture

Fast services

The Dude

Friendly staff, always full shelves, good prices and have lots of services on site. Everything you need from pharmacist, florist, Canada Post and many more.

Todd Anstey

I would like to thank the person at Jean Coutu in Bathurst who helped my 76 year old mother get PPE for her and delivering it to her car so she didn't have to go inside the store. I don't live in Bathurst so I would like to say thanks to all management and staff at this store for going above and beyond in helping seniors at this time. Great job!

Mélanie lala

(Translated) People of heart???? (Original) Des gens de coeur????

Andy Malolepszy

Great staff and considerate.

Rejean Beaudry

(Translated) Just okay (Original) Juste correct

Jessica Haines

Great pharmacy. The only downfall is the wait but its worth it for the way your treated. Well above my old pharmacy.....

Nathalie Verreault

(Translated) Thank you for your excellent service throughout the past years. XX (Original) Merci pour votre Excellent service tout au long des années passées. XX

sarita sarah

(Translated) I often visited these jeans because it is next to my house. But every time I went there was always one or more employee who was very rude…. (Original) Je visitais souvent ce jean coutu due que c’est a cote de chez moi. Mais chaque fois j’allais y’avais toujours un ou plusieurs employée qui était tres désagréable….

hatel0ve x

(Translated) A pharmacy like the others .. the prescription counter is ultra ultra slow, 30 min minimum according to my experiences, even when there are no customers (Original) Une pharmacie comme les autres.. le comptoir à prescription est ultra ultra lent, 30 min minimum d'après mes expériences, même quand il n'y a pas de clients

Katché Guillaume JS Aka

(Translated) Nice place (Original) Nice place

Yves Cornay

(Translated) Very full (Original) Très complet

Jessica Belanger

(Translated) The employees of the laboratory who chuckle among themselves. Its about their pay / their weekends. Who speak about the personal lives of their patients. Which can make customers uncomfortable. We will come back to the question of discretion and customer service, to the lack of professionalism in the laboratory. I did not hesitate to transfer my file. (Original) Les employées du laboratoire qui ricane entre eux. Sa parle de leurs paye / de leurs week-end. Qui tiennent des propos sue la vie personnel de leurs patients. Qui peuvent rendent les clients mal à l'aise. Ont repassera question de discrétion et service à la clientèle , au manque de professionnalisme au laboratoire. J,ai pas hésiter à transférer mon dossier.

ariane b

(Translated) Very good service !! (Original) Très bon service!!

Travis Macleod

Prices I find are a bit high, but they have clearance items often and I like the post office being in there.

Nigel Savoie

Staff was helpful in deciding which baby food I should purchase

Mann Chy (Hienno)

The place is huge!!

Romeo Des Roches

Good service

Norm Goldman

Needs more help. Some of the employees seem to be lost.

Tania Johnson

I bought nair hair remover body wax, once i came home i realized the packet was already opened & missing stripes inside and cashier nor i noticed. Their products often stolen and they hardly noticed.The store survellience should be more often check. What a hassel!

Flo Rian

(Translated) You can find everything there. (Original) On y trouve de tout.

Katherine Chighladze

Well kept store. For few years it has been our family pharmacy. The products are available. You will find everything there and I always get answers to my questions. Free delivery for elderly people or if you are sick.

Léon Leclerc

(Translated) A pretty big Jean Coutu. Pharmacists know their business. (Original) Un assez gros Jean Coutu. Les pharmaciens connaissent leur affaire.

Claudine Julien

(Translated) it's really intense bad comments, some young people in the lab are really not professional, it jase while just waiting to be said hello .. it's enough to request a transfer. (Original) c'est vraiment intense les mauvais commentaires, certaines jeunes au labo ne sont vraiment pas professionnel, ca jase pendant qu'ont attend juste de se faire dire bonjour.. c'est assez pour demander un transfert.

STEPHANE PERRIN

(Translated) Very good service (Original) Très bon service

Michael Smith

Truly friendly and helpful staff

Alain Noel

(Translated) Pharmacy that lacks a little diversity. (Original) Pharmacie qui manque un peu de diversité.

Jorge Teijeiro

(Translated) Very good service. Real pros ... ???? (Original) Très bon service. Vrais pros... ????

Anonymous Others

(Translated) Good (Original) Bien

Harjot Kahlon

I went there to get photo clicked for US visa. When i asked them to put it in my USB pen drive .. they denied saying that we don't do that. Else you buy our USB then we can. Thats so stupid.

Stephen Berthelot

Excellent pharmacy. Friendly staff.

Angie P

Since they renovated they have everything including a great staff

Nathalia Riordon

Good service.

Shannon Adams

(Translated) Super nice staff but the opening hours are really not generous. I end up going to st-hubert very often because they are often closed when I need (Original) Staff super gentil mais les heures d'ouverture sont vraiment pas généreuse. Je finis par aller a st-hubert bien souvent car ils sont fermés souvent quand j'ai besoin

Eee Bee

(Translated) Great choice, great team and beautiful flowers for all occasions! Happy new year 2022 xoxo (Original) Grand choix, super équipe et de belles fleurs pour toutes occasions! Bonne année 2022 xoxo

Ioana I. Mocanu

Very clean Jean Coutu with many employees.

Nancy Provencher

(Translated) Experienced staff !!! (Original) Du personnel d'experience!!!

miryam amirnia

Classes & careless staff, horrible experience every single time at the pharmacy counter.

Leona Obrand

rude cashiers

Ben Kasapiano

Really nice and helpful staff from the clerk's to the pharmacists. Answer all questions and help in finding products that you need with their expert opinion. Makeup department is staffed by very knowledgeable people. They're not only friendly but also very helpful and they don't rush you.

Alexane Palica

(Translated) The waiting time at the prescription counter is HORRIBLE. (Original) Le temps d’attentes au comptoir des ordonnances est HORRIBLE.

Kevin Pearson

(Translated) Poor service (Original) Mauvais service

Patrick Legault

(Translated) Competent pharmacists, good service. (Original) Pharmaciens compétents, bon service.

Martin Fleurent

(Translated) Good staff service (Original) Bon service du personnel

Banar Hassan

(Translated) Pharmacist advice more than 30 minutes .... incredible !!! Waiting on site for prescription 50 minutes !!! The other jean coutu on st jean baptiste less than 5 minutes (Original) Conseil pharmacien plus que 30 mn ....incroyable !!! Attente sur place pour prescription 50 mn !!! L'autre jean coutu sur st jean baptiste moins de 5 mn

Deanna Di

The lady in the cosmetics section took a lot of time to explain most of her products to me and recommend which would be best for my needs. Very good service!

louise vienneau

Love womens beauty product

Guru Prince

(Translated) Service very very long and we make you feel that you can go elsewhere ... just Pharmaprix very fast .... Thank you for having served me badly ... (Original) Service tres tres long et on te fait sentir que tu peux aller ailleurs ... justement Pharmaprix tres rapide .... Merci de m’avoir mal servi ...

Yardena Schrier

There a Iranian cashier extremely rude I repeat extremely rude I’m shock u guys Evan hires ride ppl in the first place!!!!

Daniela Franco

Ok

Éric Lesage

(Translated) Near Cloutier Hospital (Original) Près de l'hôpital Cloutier

Kim Monette

(Translated) I asked the cosmetician for advice, a cleanser and a cream to help remove small pimples without inflammation. I was not asked any questions and I wore a mask so you couldn't see my skin they asked me nothing and they advised me a 2 product, nice bill of $ 60 I trusted the employee, she is there for that ... Well I was very badly advised, after a few days of use, my skin is so dry that it cracks, it is painful. I am going back to you yesterday, another cosmetician is here, I explain the problem to her and I show her my skin and I am told that the products that I was sold were not around for my skin type and we tells me to take other products. $ 60 thrown in the trash ... Really but really disappointed with the advisory service I received the first time, this cosmetician seems to prefer to make her sales rather than taking the time to inform herself for good advice. (Original) J'ai demandé conseil auprès de la cosméticienne, un nettoyant et une crème pour aider à faire disparaitre de petits boutons sans inflamation. On ne m'a pas posé de questions et je portais un masque donc on ne pouvait pas voir ma peau on m'a rien demandé et on m'a conseiller un 2 produits, belle facture de 60$ J'ai fais confiance à l'employée, elle est la pour ça... Et bien on m'a très mal conseillé, après quelques jours d'utilisation j'ai la peau tellement sèche qu'elle craque, c'est douloureux. Je retourne chez vous hier, une autre cosméticienne est la, je lui explique le problème et je lui montre ma peau et on me dit que les produits qu'on m'a vendu n'étaient pas du tour pour mon type de peau et on me dit de prendre d'autres produits. 60$ jeté aux poubelles... Vraiment mais vraiment déçu du service conseil que j'ai reçu la première fois, cette cosméticienne semble préfère faire ses ventes plutôt que de prendre le temps de s'informer pour bien conseillé.

Mathieu Bl

(Translated) Eille $ 21.83 for 12 rolls of charmins toilet paper .... Real flies in times of pandemics. I bring you your charmin pack hoping to reimburse you !!! Thief gang (Original) Eille 21.83$ pour 12 rouleau de papier toilette charmins.... Du vrai vole en temps de pandemie.vous mfaite pitier. Jvous ramene votre pack de charmin en esperant vous remboursier !!! Gang de voleur

Alain Pronovost

(Translated) I almost had the impression of disturbing them during my call by telling me that they would call me back???? (Original) J'ai presque eu l'impression de les déranger lors de mon appel en me disant qu'ils allaient me rappeler????

sam Mtl

What an embrassement to the brand. My family and I have been spending thousands and thousands at jc annually for years , only last couple at this branch, when I went by for a mistake in prescription I was treated as a lier and as was told medicine given by someone else while I never use anyone else. As a background , I am head of a publicly traded Canadian company, so last thing on my mind is to pass my time lying to jc. As a comparison , a few years ago a mistake happened at another branch , and in a very professional manner , was told « sorry » and mistake was corrected . While at this branch , the pharmacists went at length to show me off and accuse me of lying . Then when I told him I will use social media to let the world know , he told me not to threaten him. I guess some still live in the age where they think social media is a threat . To me it is simply helping others not to feel humiliated like I felt on this occasion .

Howard W (HDog)

Friendly staff. Always clean and well lit

Mengyuan Zhang

Happy with the pharmacy! My dad speaks only a little English but they took time and very patiently explained things to him!

Artem Khramov

Always got good service in this Jean Coutu compared to other ones

Liette D

(Translated) Rotten service (Original) Service pourri

Jean Sirota

Clean and tidy. Plenty of parking, post office on site, passport photos. Very convenient.

Jean-claude RHEAUME

(Translated) No comment for 2 weeks (Original) Pas de commentaire avant 2 semaines

Marc Marc

(Translated) The worst attitude from manager Tanya. She would have made an excellent prison guard. No smile, silly demeanor, and overly arrogance. I'm changing pharmacy. (Original) La pire attitude de la part de la gérante Tanya. Elle aurait fait une excellente gardienne de prison. Pas de sourire , air bête , et une arrogance outre mesure. Je change de pharmacie.

Sarah

(Translated) very disappointed with the service I received during my last visit. I receive my prescriptions, I pay and I go home. When I get home, when I take a closer look at my prescriptions, I notice that there are only 6 pills when there should be 14. I had given other prescriptions at the same time for an amount of 6, then I say to myself they must have just made a mistake and I go back. When they arrive, they tell me that there is a must on my label; they didn't have enough pills left to fill my prescription, so they made me pay for my entire prescription and put a note on the label without notifying me! I find that it does not make sense not to warn the customer when there is a lack of drugs to fill the prescription! I could have gone on a trip, need my medication, and realize once I arrive at my destination that I am missing because they did not warn me! I would have taken my prescription elsewhere for this time. And all they can do is reimburse me for the price of the pills they put in, when we agree that what costs a lot is the preparation costs of about $ 16. Besides, it was an antibiotic and the pharmacist did not give me any instructions on taking the drug. So I went to familiprix for the rest of my prescription, and I finally transferred my file there. great service, and an explanation from the pharmacy, very professional. (Original) très déçue du service que j'ai reçu lors de ma dernière visite. Je reçois mes prescriptions, je paie et je retourne chez moi. En arrivant chez moi, lorsque je regarde mes prescriptions de plus près je remarque qu'il n'y a que 6 pilules alors qu'il devrait y en avoir 14. J'avais remis d'autre prescriptions au même moment pour une quantité de 6, alors je me dis ils ont simplement dû faire une erreur et j'y retourne. En arrivant, ils me disent qu'il y a un devons sur mon étiquette; il ne leur restait plus assez de pilules pour compléter ma prescription, alors ils m'avaient fait payer l'entièreté de ma prescription et avaient mis un devons sur l'étiquette sans m'avertir! Je trouve que cela n'a pas de sens de ne pas avertir le client lorsqu'il manque de médicaments pour compléter la prescription ! J'aurais pu partir en voyage, avoir besoin de mes médicaments, et me rendre compte une fois arrivé à destination qu'il m'en manque parce qu'ils ne m'ont pas averti! J'aurais pris ma prescription ailleurs pour cette fois. Et tout ce qu'ils peuvent faire c'est me rembourser le prix des pilules qu'ils ont mis en devons, alors qu'on s'entend que ce qui coûte chère ce sont les frais de préparation d'environ 16 $... D'ailleurs, c'était un antibiotique et la pharmacienne ne m'a donné aucune instruction sur la prise du médicament.. Je suis donc allée chez familiprix pour le reste de ma prescription, et j'y ai finalement transféré mon dossier suite à un super service, et une explication de la part du pharmacie, très professionnel.

Benoit Paquette

(Translated) It’s not normal to wait almost 1 hour for medicine and everyone to go ahead of you even if there was nobody waiting when I gave my prescription (Original) C’est pas normal d’attendre presque 1 heure pour avoir des médicaments et que tout le monde passe en avant de toi meme s’il n’y avait personne en attente lorsque j’ai donner ma prescription

Denis Langlois (Perso)

(Translated) Always good service .... (Original) Toujours du bon service....

JW Y

The pharmacy does not pick up the phone. Poor service.

Romanticsman

Very good choice of products and friendly service. But changes seem to be made too frequently to the floor plan. One is the complete elimination of Jean Coutu's own branded LCD cell phone screen cleaning solution.

Emilie Sauvageau

(Translated) I entered the parking lot and damaged my car. Why put a fputue bordering cement to rating it. I am sure that many have damaged their vehicles because of that. Really dangerous! I will never go to Jean Coutu again. It is certain that the owners will receive a call tomorrow ... (Original) Je suis entré dans le stationnement et j'ai endommagé ma voiture. Pourquoi mettre une fputue bordure de ciment à coter de celle-ci. Je suis persuadée que plusieurs ont endommagé leur véhicule à cause de cela. Vraiment dangereux ! Je n'irai plus jamais à ce Jean Coutu. C'est certain que les propriétaires vont recevoir un coup de fil demain ...

Zeus Valentine

I paid change for an item that was $6.85, so I thought it was a good amount to pay in change. I quickly put down toonies, loonies, quarters and a dime. exact change. took me two seconds. The woman behind the counter informed me that I can't pay in change more than 5 bucks. I looked down at the change and asked her, this is a problem?? Yes, we are like the banks, they don't accept change either. At this point, I became annoyed. I thanked her, and told myself I wouldn't go back ever.

Dom C

STAY AWAY!!! I have had an issue with this pharmacy since DAY ONE! Every time I get my rx refilled it's a whole song and dance. They always have an attitude and it takes them hours to fill a basic rx. 1st instance was when I ordered a rx in the AM only for them to tell me it'll be ready in the PM. As if this isn't crazy enough I get there only for it to not be ready. The entire staff has a habit of passing customer issues onto anybody else but themselves. Once you finally reach the pharmacist he throws his hands up in the air, says it's not his problem, acts confused, and blames dr. Final straw came when they were charging me nearly $150 on a rx which was supposed to be free of charge & covered by insurance only for them to blame my doctor once again claiming the right code wasn't submitted. THIS RX WAS CALLED IN IN THE AM!!! THEY HAD TILL THE EVENING TO LET MY DR KNOW!! ME HAVING TO SHOW UP WITH A $150 BILL WITH PHARMACIST ASKING ME TO FRONT THE CASH FOR THEIR INCOMPETENCE IS HIGHLY UNPROFESSIONAL. AVOID THIS PHARMACY AT ALL COSTS!!! ONLY REASON THEY'RE RECEIVING 1 STAR IS BCZ ZERO WASN'T AN OPTION

rajaa rajaa

(Translated) The cashier scanned the item and there was a price error, so I asked to adjust the price and remove 10 dollars since the item costs more than 10 dollars, the Asian cashier who was super nice left for notify the manager (dark complexion) who did not agree to adjust the price under pretexts that I have never heard of elsewhere and which are not written on the price policy poster posted in front of the cash register. What really bothered me was the way this manager talks she was completely rude, no courtesy to the customers, so I left the article not for the 10 dollars less but because of this manager how treated me. She really needs to rethink the way she treats the customer! (Original) La caissière a scanné l'article et il y avait un erreur de prix,alors j'ai demandé d'ajuster le prix et enlever 10 dollars puisque l'article coûte plus que 10 dollars, la caissière asiatique qui était super gentille est parti pour aviser la gérante(teint foncé )qui n'a pas accepté d'ajuster le prix sous des prétextes que j'ai jamais entendu ailleurs et qui ne sont pas écrits sur l'affiche de la politique du prix affiché en face la caisse. Ce qui m'a vraiment déranger c'est la manière comment cette gérante parle elle est été complètement impolie,aucune courtoisie vers la clientèle, alors j'ai laissé l'article pas pour les 10 dollars de moins mais à cause de cette gérante comment m'a traité. Elle doit vraiment revoir sa manière de traiter le client !

Ross Schorer

Very big store with great variety. Excellent Pharmcie. Very friendly and professional services

Fidèle Cormier

(Translated) Good service. (Original) Bon service.

Pierrette Nault

(Translated) Good services, good advice, courteous employee. (Original) Bon services , bons conseils, employé courtois.

marie allaire

(Translated) Poor (Original) Médiocre

Alexandra Wunderson

The place saved me a couple of times when I needed medical supplies quickly. They keep their stuff well stocked.

Jacinthe Beaudoin

(Translated) For having received excellent service, support and advice from everyone at the pharmacy counter, I do not hesitate to thank and recommend them. Having had particular and demanding needs to meet for my prescriptions for several years, I have always been received and served with great courtesy, patience and respect. On the floor, at cosmetics and at the cash desk, the staff are smiling, courteous and available. Thank you! (Original) Pour avoir reçu d'excellents services, support et conseils de la part de tous ceux et celles du comptoir de pharmacie, je n'hésite pas à les remercier et les recommander. Ayant eu des besoins particuliers et exigeants à rencontrer pour mes prescriptions pendant plusieurs années, j'ai toujours été reçue et servie avec beaucoup de courtoisie, patience et respect. Sur le plancher, aux cosmétiques et à la caisse, le personnel se démontre souriant, courtois et disponible. Merci!

Math Leclair

(Translated) It is a jean coutu (Original) C'est un jean coutu

Maglou Magloum

(Translated) Good service (Original) Bon service

Alexandre Poudrier

(Translated) The good point: The cashier is nice The bad points: sometimes the clerks will stare at you as if you were going to steal or follow you in their storage Parking is very poorly done. (Original) Le bon point: La caissière est gentille Les mauvais point: parfois les commis vont te dévisager comme si tu allais voler ou te suivre dans les ranger Le stationnement est très mal fait.

Cristian M

Clean and not very crowded place

Francis Lacroix

(Translated) It has been my family pharmacy since I was born (31 years old). Sometimes it takes a little while. But the service is always above my expectations. (Original) C'est ma pharmacie de famille depuis ma naissance ( 31 ans ). Des fois sa prends un peu de temps. Mais le service est toujours supérieur a mes attentes.

Franck MG

Normal Jean Coutu normal.

Laura Simard

Super attentionner

Louise Ledoux

(Translated) Very bad service in cosmetics. One of my hobby is cosmetics and when I go to buy a product like I always resort with $ 200-250 of products. Well, how do I do it so that I do not feel like going back to where I left the 2 products I already had. I ask for a wet wipe for foundation test. She answers me too I was looking for sometimes. I take a Kleenex but after a few tries it is impossible to see the result. I tell him I'll come back with my own wipe. She starts laughing and another clerk arrives in the department she asks if we have wipes she answers yes. Not enough heart to come to pick me up and tell me. I left and it is not at home that I will spend my dollars. Good-bye (Original) Très mauvais service au cosmétique. Un de mes dada c’est les cosmétiques et quand je vais acheter 1 produit genre je resort toujours avec 200-250$ de produits. Bien la wow comment faire moins pour que je n’ai pas le goût de revenir au point où j’ai laisser les 2 produits que j’avais déjà. Je demande une lingette humide pour des test de fond de teint. Elle me répond bien moi aussi j’en cherchais tantôt. Je prends un kleenex mais après quelques essais il est impossible de voir le résultat. Je lui dit je reviendrai avec mes propres lingette. Elle part à rire et une autre commis arrive dans le département elle lui demande si on a des lingette d’elle lui répond oui. Pas assez de coeur au ventre pour venir me chercher et me le dire. Je suis partie et ce n’est pas chez vous que je dépenserai mes dollars. Goodbye

Lola Phaneuf

(Translated) The staff are very hypocritical. Everyone is talking to each other in the back, the working atmosphere seems very unpleasant to me. Whenever I went shopping there I heard employees talking behind the backs of other employees. Manager Tania has already served me and she is in no way professional, never smiling. A big zero. No wonder the people of Châteauguay go to D'Anjou and that this pharmacy is always empty. Cosmeticians seem to work at Labaie because they seem to be under pressure while the store is still empty. I would never go there again. (Original) Le personnel est très hypocrite. Tout le monde se parlent dans le dos, l’ambiance de travail m’a l’air très déplaisante. À chaque fois que j’allais magasiner là-bas j’entendais les employés parler dans le dos des autres employés. La gérante Tania, m’a déjà servie et elle est aucunement professionnelle, jamais de sourrire. Un gros zéro. C’est pas étonnant que les gens de Châteauguay vont sur d’Anjou et que cette pharmacie est toujours vide. Les cosméticiennes ont l’air de travailler chez Labaie tellement elles ont l’air sous-pression alors que le magasin est toujours vide. Je n’y retournerais plus jamais.

King Power

(Translated) Lack of respect, inconceivable !! After reading the reviews, I realize that I had business with the lady of Iranian origin. (Woman 5'10, brown hair, brown eyes, wearing glasses with a cavalier attitude). In addition to disrespecting *, she started threatening me and yelling to leave the pharmacy when I was at the cash register paying. * All in English even though I speak French! I was about to call the police when they made two attempts to get hold of my bags. The cashier was uncomfortable with her work colleague's actions. I don't understand what management tolerates this kind of behavior, but obviously they don't understand the issues in having someone like this in customer service. (See comments about it below) Starting today, I will suggest to my entourage and my employees to avoid the place at all costs. (Original) Manque de respect, inconcevable!! Après avoir lu les critiques, je me rend a l'évidence que j'ai eu affaires avec la dame d'origine iranienne. (Femme 5'10, cheveux brun, yeux brun, portant des lunettes avec une attitude cavalière). En plus de manquer de respect*, elle s'est mise à me menacer et crier de quitter la pharmacie lorsque je suis à la caisse en train de payer. *Tout en anglais malgré que je m'exprime en français! J'était sur le point d'appeler la police lorsque à deux reprises elle a tentée de mettre la main sur mes sacs. La caissière était mal à l'aise face aux agissements de sa consœur de travail. Je ne comprend pas ce que la direction tolére ce genre de comportement, mais il est évident qu'il ne comprennent pas les enjeux en ayant une personne de la sorte en service à la clientèle. (Voir commentaires à son sujet plus bas) À partir aujourd'hui, je vais suggéré à mon entourage et mes employés d'éviter l'endroit à tout prix.

annakay hemmings

They have undercover security who follows you around then would ask you if you put things back after picking them up. Worst customer experience after going there for many years was assaulted by him had to call the police on their security. The manger the woman who works in the evening will smile in your face but as soon as you have a problem she olds her ugly nose so high like she’s a god no customer service really bad communication.avoid that place at all cause

Alcide Legacy

Very good place

Lynda L.

(Translated) We find everything. (Original) On trouve de tout.

Marla Rapoport

I find it obscene that Jean Coutu, a pharmacy, is unable to obtain affordable masks for customers who must wear a mask to enter. Excuse me but I find $4, not including tax, a bit pricey! What about people who can not afford this extra expense. I am not sure if it is even an N95 mask. I doubt JC is selling it at cost, and if it is at cost, wow, I am not impressed with their purchasing agent. Costco sells 50 masks for $28… Amazon.ca also has some amazing deals. Perhaps Jean Coutu should consider buying from elsewhere or do a better job at negotiating a price. I can not under why Jean Coutu, a pharmacy can not find a supplier who would either donate masks or even provide an inexpensive affordable model? People who are not already wearing a mask, definitely won't care if it is N95 or not. I understand that a mask is mandatory in Cote St Luc and soon in Montreal. Many non CSL residents are unaware that masks are already mandatory! I wonder why Jean Coutu, a pharmacy, can’t afford to provide a mask for free, other places seem to be able to provide this service (including Costco). It is not as if Jean Coutu was hit with having to be closed during COVID. They did not lose that much business compared to other places! My solution…. For now on, I will just have Jean Coutu deliver my order…..I will save time, and avoid the aggravation of having to wait in line (always more than 5 minutes) for my preordered medication.

L “Coco Butter Queen” Calder

Nice staff good variety of products

Fran

(Translated) Good choice of products. We find ourselves easily in the rows (Original) Bon choix de produits. On se retrouve facilement dans les rangés

Lili Tang

They trynna fineness you with no 20 dollar steam card big bruh

Carlos Malaga

Friendly

Kassandra Mateus

I went to get products for my skin and Melanie helped me so much. She’s very informed on what types of skin work with what products and what would go good for mine. She was super sweet and did her best to help! Will definitely be coming back to re-up????

Pierre Ouellet

Nice drugstore but you will need a LOT of patience to get your drugs at the counter. They seem to prioritize phone and internet orders before people waiting in person.

Hélène Dupuis

(Translated) Friendly staff (Original) Personnel sympathique

Nath Cl

(Translated) I give 5 stars staff very welcoming and attentive to the customer always smile and pharmacists always give good advice I love this pharmacy (Original) Je donne 5 étoiles personnel très acceuillant et à l'écoute du client toujours le sourire et les pharmaciens donne toujours de bons conseils j'adore cette pharmacie

Fred Gagne

Allways full

David Really

Good staff

Dudie Silberman

Beautiful and newly renovated store

claudine julien

(Translated) The young people in the lab are not professional at all. It does not even look, it continues to chat together ... like teenagers ... style ... like ... like ... You understand and it does not even look for us while we wait for a service at the counter .. What pies. I'm going to transfer the files of my family to familiprix .. Apparently it's more professional. (Original) Les jeunes au labo ne sont pas professionnel du tout. Ca nous regarde meme pas, ca continue de jacasser ensemble...comme des ados...style ...comme...genre... Vous comprenez et ça nous regarde meme pas pendant que nous attendons un service au comptoir... Des tartes quoi. Je vais faire transferer les dossiers de ma famille chez familiprix.. Apparemment c'est plus professionnel la.

Manuel Gauthier-Tineo

Same as all Jean Coutu