Reviews of Henry's (Photo Studio)

Ian Konstantino

Fast service and the picture printing is really good and cheap

Daniel J Lomas

Knowledgeable staff

Neil Barker

Slow service. Premium prices

Martin Vazquez

Excellent costumer service. Thanks to John. Got a pop up camera difuser

Carney C

Very helpful and knowledgeable

Alan Levy

A fantastic camera store with knowledgeable staff.

Joshua Immanuel

Went here to pick up a filter for my camera, it was a quick experience. Everyone inside of the store was nice, friendly and polite and I'll definitely go back in the future. The Henry store the setup really nice, very clean and everything is accessible to see and try.

Mike Larose

Decent inventory. Friendly and helpful staff.

Drew Branciere

Amazing people great staff

Angelo Garcia

Knowledgeable staff great deals!

Hazim Aldujaili

This is the eddit of my old reviews and basically this store is going to be down and wrost day after day.. The bad costumer service ever since 2010 when got deal with it.. I visited today to receive my developed films after 4 weeks and found it not done yet.. They said betwee 2 to 3 weeks.. No body call me or email me and nobody answer my call.. Even They never saying sorry.. Looks they was happy to be roud. Not recommended at all.

Joe Bentes

Got excellent service. The environment was pleasant to browse and no pressure sales. I was able to negotiate a good price very happy with my purchase. I'd go there again. ????????????

Kenneth Roberts

Knowledgeable staff

Alex

I’ve bought many things from Henry’s barrie. Never had a problem. There always seems to be someone free to assist also. Will continue to shop there as well as their online store.

Mike Mac

Awesome service from the Sales Representative Jason! He recommended a few products to me, and I am enjoying them greatly! Great place to shop!

Brad Schellenberg

Very misleading information on used products it says capable of using 6aa batteries on the camera grip but they used the excuse that it doesn't say it's included. So no adapter for AA batteries and the CSR tells me it doesn't say it's included. Why would you sell or by a grip without the adapter. Not satisfied

Rita Grant

Eric, thank you!!! You where absolutely beyond great in assisting me with the purchase of my new Fuji XT4 and accessories. Thank you for your honesty and expertise which means more than I can explain in words. Everyone at Henry’s was absolutely friendly and caring. They made sure while I was waiting for Eric that I wasn’t standing there feeling lost. I tried another photography store before and was greatly disappointed. Glad that happened as I can’t imagine what the service would have been after purchasing if something would have gone wrong. Thanks again to all at Henry’s for everything you always do for your customers. If you want honesty expertise caring and kindness? Henry’s is the place for all of you that love photography. Don’t hesitate!

Tarun Tuli (tulit)

Not overly happy with their dishonesty on their Boxing Day Specials this week. I had a DJI Spark in my cart and as I was checking out, the price miraculously jumped. I spent days trying to get ahold of someone (emails, facebook, voicemail as no one answers the order support line). Finally got a response saying too bad, we made a mistake on our price. We're talking about a $20 difference (and it's really the principal at this point). I've spent thousands here over the last few years. I will probably be taking my business to Vistek or other online retailers going forward. People buy from brick and mortar stores for service. If there is no service, then there's little benefit...

aidan st. hilaire

Customer service was absolutely amazing and everyone was super nice and helpful.

ESL Teacher Sam

The worst customer service I have ever experienced never been talk down to me and my partner so badly! I have purchased a lot of equipment in the past from the polo park location, I have never had issue with getting amazing costumer service and amazing info from Henry's. I don't know if it was an off day for the guy helping us, I felt like he was high and mighty and didn't care for what we want tell him he was showing us items that weren't what we were looking for.

Dusko Stojakovic

I'd be very careful dealing with those guys.They're selling faulty stuff and then blaming customers for that.I wouldn't buy a soda can from them anymore.

roger buchanan

As soon as I walk in the staff knows my name AND EVEN KNOWS WHAT BRAND OF CAMERA I USE!!!! How awesome is that? Whether I am there to make a big purchase, small purchase, or just browse, the staff is patient, knowledgeable and friendly. They make the shopping experience painless and fulfilling.Keep up the good work Henry's!

Lt. Col.Márk Tóth

Fast. Lovely kind workers there Good vibes Nice and freaking clean Actually more over than average same place They work like they own the business and really take care of your wish It was a very unusual good feeling being there

George Dear

It was a camera store. A little amazed at the prices

Danielle Davis

Super helpful staff

David Ahmann

I highly recommend this store. We needed some last-minute ink shopping and got everything we needed. Edison was accommodating and even told about a promotion we didn't know about.

Hamzah Amin

Bought a camera from them with extended life plan and it went on sale a month and few days after my purchase for significantly cheaper. I called to check if they could do anything about matching the price but they said there was nothing they could do because it was "out of the extended life price protection of 30 days" which was very dissapointing as it was their own price that I was trying to match and it only had been a couple days outside of the price protection plan. Bad pricing strategies, poorly thought out policies.

EyeCaptureImages

It’s the incredible staff that makes Henry’s the go to destination for professional photographers and enthusiasts alike. Some questionable corporate decisions aside, Henry’s remains the number one photo source in the city. Shout out to Phil, Marco, Matt, Lisa Marie and Andrew. Keep up the great work!!!

Michael Wilson

This store is fantastic! They always go above and beyond, especially Sam who's a miracle worker!

Gillian Bailey

You always get the best service at this location. The employees are very knowledgeable and helpful with all your photography needs with all the assories you need for video and photo shoots.

Frederick Price

Awesome selection of camera gear.

Bob Twidle

Great personal service.

George Liu

Love this store!

Drew R

Very helpful staff, prices were competitive - why bother shopping online. Will be back!

Jorge Mij

I went to this store when there were about 5-6 people waiting to be served. I understand how things work, im not a pushy person so i quietly let the person behind the counter know i was looking for help and waited my turn. I'm next to be served when two older gentlemen walk into the store and stand beside me to get served. The employee skips me in line and goes directly to the older customer. I stated that i was before them and i have been waiting for about 15 minutes for help and they just walked in, i was told that they didn't seem me there, and that they would help me after. I'm a younger looking person, people mistake me for early twenties, i have no doubt in my mind they skipped me because they assumed i wouldn't buy anything... i was there to buy a Nikon d800 / lens, because of their attitude they lost a $6000 sale. Snobby Attitude, i suggest you avoid.

Derek Taylor

Good for rentals too

David Metcalfe

Best camera store around!

esteron alfredo

Good stores of camera.

Prince Philip

The oakville branch is where i prefer go...ever since Mississauga location moved. Very friendly and passionate sales team.

Heather Ray

Probaly the only camera store left! Great, knowledgeable staff.

Mushtaq Nizamdin

These guys are absolutely awesome, stayed open a couple minutes late just so I could grab a GoPro, super kind as well! Thanks Andrew and Laura!

Nic Takushi

Great and honest service. I felt bad running in 5 minutes before closing but Phil still took the time to go over the gear we ordered to make sure we had what we needed.

N Banat

Great service and great staff

Jess Halliday

Ask for Jon! Very helpful and informative when it came to answering my questions about products.

João Vicente

Great staff. Nelson is my guy. Wait for help can be long at times, otherwise it would be a 5 star rating.

Norrie Franko

Amazing service. It is so nice to be able to talk to someone knowledgeable about purchases before buying. Meg Parsons has been as excellent mentor for me this year as I have upgraded my camera equipment. Most things I have needed were in stock but those not were ordered and often in store the next day!

Connor Hotchkies

To put it simply. Employees know what they're talking about, excellent service and a wide variety of cameras and equipment.

Mandeep Singh Gujral

The staff was very helpful.

Ramandeep Singh Kapoor

Always probide the best guidance to make a decision. Jon has especially helped me a lot...

Karlo Delalic

I love this location specifically because of the friendly staff, namely Brandon. He is always a kind and hospitable gentleman and provides great help.

Graham

5 stars for the service! Friendly and helpful.

Alan Quinn

Fantastic customer service! I was buying a gift for someone else, and I don't know too much about the new cameras and lenses, but the woman took the time to explain the different type of lenses, and what the capabilities are. She didn't pressure me into buying anything and gave me plenty of other ideas too.

Dillon Regimbal

Kind staff, large selection of cameras and accessories

Anne-Marie May

Every time I enter this magical Henry's location, I learn more about our craft of portrait photography. The staff love to educate and promote new technology and services offered! So grateful for Jason and Sam and especially Robert. Thanks for your expertise! Anne-Marie, Mississauga

Dem Crumblies Tech

I came here today to buy a C Stand and I was impressed by my experience. I was greeted at the entrance, screened properly, and advised to use the provided hand sanitzer before entering the store. Once inside I was directed to stand in a marked out area on the floor to maintain adequate spacing between other customers. I had the pleasure of dealing with an associate named Bastien I believe. I asked to see the C Stand I intended the buy and Bastien actually went and removed all the equipment attached to the demo C Stand unit and brought it over to me to check out until I was satisfied. I also inquired about a bunch of other products I was debating buying and Bastien patiently looked up each item, and if the store did not have the item, suggested an alternative option. I made many product requests and he was patient and not curt in his replies. I had visited a nearby camera competitor and my experience was nowhere close to my Henry's experience. After learning about their price match guarantee, I will be sure to check out Henry's for future purchases. Btw, if you are looking for a C stand, get the Henry's line of Cameron C stand, it was much better in build quality, heft and features over the Kupo C stand I looked at earlier. Keep it up Bastien & Henry's.

Kassra Mobini

Knowledgeable employees, and love the price match option

Rob Scott

I do not live in Mississauga, but have on few occasions traveled specifically to visit Henry's because they had stock which my local store, or a store closer to me, did not. Each time I've been disappointed to find no stock despite the website stock counter suggesting otherwise. I understand the website might not reflect perfectly in store, but this is more common than I'd assume would happen. I admire the enthusiasm of the employees who helped me when I did visit. They know their stuff, were quick to recommend alternatives or answer questions when I had them. As well, they were very friendly and quick to help. One area that is annoying is discounts advertised were not honored or honored fully. For example, the website says 10% student discount on Godox lighting, but once ready to pay, am told there is no discount. A manager overrided 5%, which is better than nothing, but still less than advertised. As well, was offered 10% off a demo open-box lens, then was backpedaled to 3%; it would have been cheaper to buy new but with the advertised student discount of 4%. But, like poetry, the student discount was not available and there was no new stock despite the website suggesting so. Great employees, great selection (stock issues notwithstanding), but hesitate to visit again if they cannot commit to advertised pricing.

Alex G (Kilo)

Incredibly helpful staff helped me buy my first camera. They even said they would love to see some of the shots I may take on my trip. Great store with lots of selection. I love to just browse. :)

Sammy Gorms

This Henry's is an amazing store, everyone there is so nice and knowledgeable. I go there all the time and I always get the help I need. Dmitry especially is good at helping me out. He is a cinematographer and knows exactly what he's talking about. I was able to show him the type of video I wanted to make and he got me set up with everything I needed, camera, lense, and lighting. He also offered to help me if I need it with using the camera which I definitely needed. He was able to show me how to use my camera, edit videos, etc. Deffs the place to go for anything camera related.

Shirley A. Power (Smokey Mom)

Knowledgeable, friendly staff.

Daniel Dart

As soon as i showed them a missing piece from the tripod he found the thing i was looking for right away. Better than best buy!

Saleh Riaz Siddiqui

Nice

Jamie Seegmiller

I visited Henry's at Heartland for the first time this week in a panic to get some prints ASAP for an art show. Peter walked me through the in-store print process from start to finish and was incredibly helpful. I was very impressed! Thank you, Peter. I will definitely be back to this location!

Alex Robertson

Have dealt with Henry's for over 40 years. Love the Oshawa Store. Always very courteous, helpful and friendly sales staff.

Orlando Cisnero ASG

Good selection

Ian M

Friendly service and a store full of cool stuff! I bought some gear at another location and needed to do an exchange. Went fast and smooth and I looked around and picked up some extra gear. Will be back.

Stuart Long

I shop here for my SO. She does wedding photos and nature photography amongst other things and this location is always helpful with advice, recommendations, and negative reviews when appropriate. Neither my SO nor I have had a bad experience here and we always find joy in the product we buy, whether it's mobile phone macro lenses or waterproof cameras

Faizal Garasia

I had wonderful time with the staff. He went through every button and gadget the camera had and made sure we understood how it worked and that we got the best deal possible. I would recommend to anyone, thank you Henry's for your amazing service.

coolmathias (M.R. 79)

Most well read, honest and passionate camera people in Winnipeg. They won't just sell you an expensive camera and push you out the door like some places, they take the time to listen and with their diverse knowledge of the technology find what works best for you at the level best suited to your ability and needs. Always give yourself extra time to spend there. This is a destination location and if on the rare occasion they don't happen to have something you want they put in the effort to get it to you as quickly as possible.

Roger Dundas

Great customer service and camera selection

Alex MacDonald

The friendly, helpful staff at Henry's were just what I needed to choose a camera for my vacation.

James Leishman

Amazing service. The staff were very knowledgeable and gave me a good laugh. Thanks to everyone who helped me!

WRB Sales

Excellent customer service.

Andre Galactic

Great store. A bit over priced.

Taylor Willson

The staff at this location are really helpful.

Lianne G

Staff was knowledgable and fantastic!

Shahed Chowdhury

Your sales centre folks are knowledgeable and great but it seems your Social media team is out of sync. When I searched for Henrys Mississauga it showed closing time of 9 pm, so I showed up at 8 pm to find that Google is wrong. Someone is out of sync and at the the end it was a poor customer despite all the amazing work the sales and support team does.

Butterflyeyes4u 1

Awesome place

Aaron Wouters

Friendly staff and great camera selection

Arif Khan

Very helpful and friendly location. They have a good number of products in-store at any given time.

Lin Joyce

Quick, efficient service. Knowledgable staff. Lots of product in stock. Classes offered here too.

Joseph Chater

Great customer service. Lots of gear for any style photography and videography. They beat competitors price. Will order anything they don’t carry in store. Bayer’s Lake location manager very knowledgeable and helpful

Dante Perrotta

Staff were very knowledgeable and helpful with providing information on an older film SLR I'd come by. I'll likely be making an online purchase or special order in the near future

ASHBIN KOORAN JOSEPH

Really great employees and their product range is good too

Johnathan Rigas

Bought a microphone for my iPhone, When I got home to open it the package had a small rip in it but I did not mind. When I realized the microphone was no good I returned it. As I returned it they charged me 30 dollars for a restocking fee on a 100 dollar item. They said that there was a tear on the box and I told them I got it that way. They didn't care and charged me almost 30% on restocking. Unbelievable!

Andrea Kay

Always the best customer service here!!! Even if they are sending you somewhere else ~ they're basically doing everything for you. Experienced and honest!

Ry Smith

I am so glad stores like this still exist. Everything from good old fashioned film to very high quality digital photo printers. I felt like a kid in a candy shop.

Annette Westgarth

Great place to visit, friendly staff. Great prices. Knowledgable as well as friendly

Sheraz Ali

I went to Henry's after going to Best Buy. I left Best Buy as I stood around for 15 minutes in the camera section with no help whatsoever from the staff. Walking into Henry's, I met Lucky who greeted me right when I walked into the door. I went for a consultation and walked out with a brand new camera and a very satisfied customer. Lucky knows cameras and knows customer service. With how the world is going with Jeff Bezos/Amazon's dominate world takeover of the retail industry, it's nice to see that some businesses understand that customer service is key in their success. Thanks Lucky and Thanks Henry's on Kenaston.

M____ N____

Most experienced photographers in Eastern Canada know about this shop. Pros and Cons aside, Henry's always have what I happened to need in stock.

Sara Clausnitzer

I have never had a bad experience with Henry's Oakville location. Even after moving outside of Oakville, I regularly travel there just to deal with their sales team. There has been 2 occasions where I've had to bring in my camera for repairs/servicing and their store manager Rob has always kept the lines of communication open to keep me updated. Even when the store is busy, I'm quickly acknowledged by someone in their sales team - even if it's just eye contact and know I'll be helped shortly.

Joey DiBella

I only trust henrys with my gear. The staff are super helpful and knowledgeable in all aspects of the industry. But what is most impressive is, in the event they are uncertain of something, they make the effort to solve the problem with you! Special thanks to Paul, who not only solved a reoccurring lighting issue, but also helped me replace them with a much more effective set. Truly appreciate this level of care.

Nair Abhi

Amazing service. Got what I need with the help of Brandon. Really helpful and would reccomend.

gabriel george

The best customer service....See Edison in Sales. Also get good knowledge abt products from RJ asst manager . thanku guys .

Paul Reid

I took the advice of another persons comment... I called before going in... the sales guy said they had an item they didn’t actually have... completely wasted my time because he couldn’t be bothered to actually look to see that he really had the item.

Sarah P

Stopped in today to get a camera bag. The manager, Jason, was super helpful! Found a great bag that fit my needs and my budget. He also helped me price out some other gear I’ve been looking at. I will definitely be back for some lenses and extra batteries.

Jonathan Belgrave

I broke my camera and needed a quick body replacement for my gig. I called ahead of time and they held it for me. Steve, Bob amd Diane did an excellent job of reassuring me that I was making a good purchase and even let me try out the demo with my external flash and my own lenses. Thanks guys!

Jack S

I give a 3 because they should have know better but not less because I should have known better too. Went for government photo and wrong size was done and it was returned causing a month delay in getting my official ID. Went back for free retake and sincere apology for a new employee who didn’t know the picture specification changed.... but we both should have known better. Nice fresh looking store for all your camera needs. Was my “go to” before they moved away from my home but still trust them and I’d go back.

Dimitri Beline

Sales rep purchasing experience was very positive and helpful, however return experience was anything but! Dry-fit the lense I bought when I got home only to find out that my wife had bought me a similar lense for my bday, so boxed it back up and off I went to return the lense, unused, 5 days after purchase; ie well withing their full return/refund policy timeframe. Because I was missing a small bubble wrap square bag (don't even remember unpacking one), they charged me $35 restocking fee!!!! No exceptions, no discussion, per the store manager - for an in-box square bit of bubble wrap no less!!!! I said if it was missing (unbeknownst to me), I'd be happy to pay their cost for the replacement, however $35 is ridiculous! Very disappointing for a store who does NOT have the best prices out there, and I will not return - nor will my other three family members who, unlike me, are avid photographers and are equally disappointed with you and your handling of this.

Justin Powers

I've been shopping at Henry's since the days when digital was still a twinkle in some Canon/Nikon executive's eye. However, since I started investing in digital cameras and lenses a few years ago, Henry's has been my go-to shop for gear. I've bought lenses and other gear from Amazon and Kijiji, but when I want to make any serious purchase, Henry's is my default, because of their excellent HELP warranty, their selection and, above all, their customer service. This past weekend, I visited the Heartlands location to purchase a Sigma 50mm Art lens. I worked with a great rep named Edison. He helped me find a copy of the lens, gave me plenty of time and space to mount it on my camera and test it out, and wasn't bothered at all when I told him I needed another day to think about it. His knowledge and service was excellent, so I got his card and intended to work with him again when I came back. Fast-forward 24-hours and I was back at Henry's to buy the Sigma Art. I found Ed and while he was getting the Sigma for me, I noticed a used Canon 70-200mm f4L IS at a very decent price. I had a Canon 50mm 1.4 that I was planning to sell on Kijiji, and when I told Ed about my interest in the Canon L, he offered me a great price on my used Canon and did everything he could to give me the best price on the two lenses I was buying, while also tailoring the HELP plan so that it covered exactly what I needed and no more. In the end, I got a great price and a HELP guarantee on the used Canon L. He was very understanding of my budget and didn't pressure me at all to spend more on a more robust warranty plan for both lenses. He did show me my options and the prices for each, which was much appreciated. All-in-all, Ed spent well over an hour working with me between Saturday and Sunday. All the reps at Henry's are excellent. There is another gentleman who works at the Oakville and Heartlands locations and proved to me that the Lemon Guarantee is real when a camera I bought at a different Henry's location turned out to be a lemon. It was replaced with a newer model of the same camera, no hassle (I posted about this experience in a review from spring, 2018. So really, you can't go wrong. But this post is about Ed. I highly recommend him to anyone looking to buy a camera at Henry's. He's a kind and helpful sales rep who puts the customer's needs first. Thanks, Ed!

Adam Hadley

I always get great service from this location even on small purchases. Staff are knowledgeable and friendly.

Mushref Alquraan

So bad and not professional

Jay

Renewed faith in Henry's. I've never been very happy with my experiences at Henry's stores but today I was gladly pleased by the exceptional service. Mr Whaydar went above and beyond in assisting me in locating the correct used lens for my needs. Will be using that store specifically from now on. Thanks guys!

Matthew Mora

Always an amazing service from Edison! In the past, he assisted me in finding the correct microphones for an event that was being held that same day. He even went out of his way to call a Senheiser rep to confirm that I was getting the right product for my needs. Recently he was able to find me a lens by calling various stores and securing it until I was able to pick it up. I really appreciate the customer service from Edison and he always goes above and beyond to help a customer.

Sayyid Baksh

I went to Henry's looking for a a small setup for some table top food pictures. Everything I needed was there. White paper backdrop, lighting and a remote trigger for my Nikon. I had questions, as taking manually lit pictures was new for me at the time and the sales person was very helpful and experienced. Great experience!

Asima Arora

Exceptional customer service and friendly staff. Thanks to Sig from the Oakville location - not only was he extremely helpful and patient, but he went above + beyond in helping me select my new Camera. He took the time to explain the different models, features, and assisted in selecting the right camera and lens for my needs. Would highly recommend and would def go back for all my photography needs.

Sean Harrison

Very knowledgeable staff.

Marco

This bad rating is mostly about their online photo service. They do not inform you about the time it takes to get the pictures which can be anywhere from 6 to 10 day. Lol is this 2017? We had one hour development in the 80's! In store service. I had some passport pictures taken I'm afraid the picture will not be accepted but the girl taking the pictures reassure me they where up to government standards. Will see..

Tony Kwok

Went for passport photos that required an odd size. They printed off my picture in different sizes and trimmed them until they got it perfect.

Rahul Kunhiraman

❤️❤️❤️

Sumudu Karunathilake

Was waiting 15+ mins and no one was interested to ask at least why I was there. Poor service ☹️

Amer Sheikh

Exceptional service always. Bought a new camera and all the accessories. From the manager John to all the others working there are very helpful.

Henry Yu

very expensive staff here

Jamal Nasser Beissed

Very professional staff, almost all photographic equipment and consumables

simon skinner

I posted a one star review a while ago because I was completely ignored when I went into the store. HOWEVER The Manager was so responsive that I tried them again some months later I have since been back 3 or 4 times and each time the service has been professional, knowledgeable and most courteous. Based on these visits I updated the review to 5 stars - clearly whatever happened on my first visit was a one-off and has not happened since. Keep up the good work!

Ashley Bonner

Been a couple times. Both times experienced very helpful, professional, friendly staff. Jason especially.

Robert Monster

Good selection of cameras and equipment for the serious photographer. Very knowledgeable staff eager to help you.

Monika Clark

Very old and outdated staff seems very tired and not happy to be there. No e to see a Henry's store still around just wish there were more

VARUN TYAGI

Quick service... 100% customer satisfaction guaranteed....

Zoheir Hasanbhai

Henry's in Mississauga was a pleasant experience although we had to wait to get service. The staff was most helpful and in fact I learnt something new about audio recording. The recording device we bought was a higher end model because of the lesson we learnt.

Michael Osborne

Great service as always! Tom Brockelbank helped me find the right camera for my daughter's first DSLR. Buy your cameras from people that know and love photography, like the people at Henry's. You will get much better advice than at an electronics superstore.

JUST IN TIME PRODUCTIONS (jjlbd123)

First approach I didn't like is when I was just asking about an item and the first line the guy said "oh that is expensive." I don't like being said that to me coz you are profiling me that I couldn't afford it. It's an insulting comment. Employees should be taught not to even mention that phrase. He mentioned it to me twice and that's really pushing it. U can already tell hes not there to help.

Armando Arauz

Was a attended by a really nice man, he really helped me with my options on what I was looking for and made a good recommendation.

Shawn Wyrozub

Amazing service, friendly staff.

Diana Bartholomew

Great experienced sales staff.

Thē Babies Gen A

Best place to buy photography equipment.

Jay Ward

New location and newly remodeled. Nice store friendly staff great place for professional quality prints.

gurmeet singh

Good staff and nice work

Neil Naik

Staff were moderately knowledgable. Ended up calling the website helpline instead. The Scarborough location is definitely better

Breanna Arbs

Super knowledgeable staff

haycow

Pictures look great but I dropped them off on September 20th, exactly 11 weeks later I receive a message that they are ready. Took quite awhile for one camera

Nicole Douglas (TorontoPhotoBoothCompany)

Always greeted by staff pleasantly and they always know their stuff! Thank You

Joseph Brunner

Henry's is a great place to ship for your camera gear. Good prices and friendly staff. Thank you JR for helping me with my purchases!!

CANADIAN

always knowledgeable staff. Clean, Organized great location.

Print Squad

Peter fantastic sales guy

Konrad Wojcik

Was in there the other day. John helped me out finding exactly what I needed. He really seemed passionate about photography which was great! Great store environment, would definitely recommend!

Austin Boucinha

Received some great service from a store associate by the name of Noel. Really knowledgeable about what I needed and was very respectful of my budget and didn’t try to sell me on any unnecessary and expensive items. Highly recommend Henry’s in general as well as they have a fantastic selection!

John Young

Great staff. Very knowledgeable.

jessicaj seron

If anyone needs help with film, mic or video work ask for Matt!! He was so kind, patient and very knowledgeable! He helped me for over a hour trying to figure out issues I had with a professional mic I bought from the store. All of his suggestions worked! Most of all he provided great customer service!! I will be only asking for him in the future, I highly recommend Matt for video, audio and filming!

Mike G

The staff at this facility are very friendly and answer questions professionally with good feedback and insight. Having said that, the ordering process has been very poor. I purchased the Sony FE 16-35mm F2.8 GM Lens on April 7th. I PAID in full at the time of purchase. I was told this would take about 1-2 weeks to arrive in store. It's been 2 months and this product has not arrived. There are available units at Heartland, Thornhill and other local Henry's but I cannot go and pick up the lens or even pay and get the lens because I paid on April 7th. It is very unreasonable to expect a customer to spend $3300+ on a product and not have the product for 2 months. I have had to rent lenses on 3 occasions now and had to use my 70-200 2.8 GM for street photography and wide angle client shoots (some good pictures but some disappointing ones as I didn't have the right lens). Very bad customer satisfaction Henry's.

Micheline Lush

Great store. Great service

Azure Group Inc.

I would really recommend this Henry branch because of the customer service by Tom. He was very professional and super helpful. He guided me to find the right lens for my camera. I even found better prices at other stores and he was able to price match it for me. Overall amazing experience and best customer service, compared to any other camera store.

Michael Giorgi

Very helpful staff.

Tyler McEwan

I went in with a list, and walked out with a smile [and a bunch of new toys]. Thanks Zahir!

Ryan William

The macdonalds of camera stores

Ravneet Oberoi

ordered a Rode Lavilier go microphone. they advised me to order with the as it would be faster rather than ordering it on their website. After a complete week's delay , they want me to wait for another week. Totally unprofessional people.

Marek Wimmer

Jon was so helpful. He showed me the advantages of mirrorless systems. It was amazing!

Will Voglozin

I go one of my dream lenses at Henry’s this week (an 85mm macro lens). Nick Vo at Henry’s Oakville was very knowledges and did an amazing job!! I give him an A+ and recommend Henry’s Oakville for photographers looking for amazing lenses to go with their cameras!!

Stephen Fralick

Great service. Very knowlegable staff

Mandy Warkworth

Amazing Customer Service!!!!! These guys are ON!!!!!

unstopable67

Went to this store over the weekend and had to wait for so long just to talk to a employee also i was not happy how they treated me as a customer. Would never buy anything in future and they are understaffed and tried to talk to a manager but no customer service skills at all. Got a better deal on amazon..

jack watson

Expensive but worth it

Dia Alashram

Awesome service.

Adam Germain

I've never had a bad experience at Henry's and this location was no different. The staff was quick to ask if I needed help, knew their stuff, and was willing to let me fit the product to my camera to double check. Big selection too, they had even better than what I was looking for (I bought a smaller strap than I went in thinking I wanted).

Harpreet Singh Hayar

Not recommended. I returned my camera with in 15 day but they charge restocking fees. Bad experience

TCR Web (tcrweb)

Great store, amazingly knowledgeable and helpful staff. Price matched without issue

CHERYL HANCOCK

Great store if you're looking for cameras, not so helpful with camcorders!

Rye McLaughlin

Really helpful!

Eric Lockhart

Best camera shop around

Joanne Black

I love Henry's! They carry everything and more for a photographer! Dan really puts his all into helping me as I'm an amateur photographer....He takes his time to explain everything I ask him! He is very knowledgeable and has an answer for everything I need to know! My favorite store in all of Barrie!

Aashish Jassal

Very rude customer service at the store: I wanted to buy a Nikon camera which is almost $2450+taxes with price match with other Canadian store but the manager at the store said he can do a price match but he will add the shipping of $80+tax on the purchase invoice because he is price matching with a online store. When I mentioned that they are giving free shipping, he said you have to wait 5 days with free shipping so buy from them. Price match is a joke at this store and Henry Camera should do something about it to improve customer service if they continuing price match option. His name is Joe and he say he is a manager of Heartland store.

M Gray-Wheeler

Excellent Products and Service I have been a HENRY'S customer for many years and have bought and traded in product over the years with confidence due to the knowledgeable staff. Recently I purchased several 'Used' products and with Covid protocols the Henry's Sales lead (Dan H.) helped by taking pictures and sending me emails showing the quality of the equipment from every angle. I was able to buy with confidence that the equipment was in excellent shape. I cannot say enough positive things about how Dan handled the transaction from ordering to final sale, truly amazing. Dan is the reason I continue to buy at HENRY'S Barrie. Knowledgeable, creative and customer focussed. I highly recommend HENRY's Barrie if you want the best in customer service.

gaDJet N

Organized showroom and knowledgeable staff.

Jodi Bennett

Originally a 4 star, but I've since changed my rating to 5 star. After an originally shipped lense arrived broken, the next one we ordered arrived in perfect condition and is working beautifully! Phil was very helpful in locating a compatible telephoto for my ole Pentax ???? Thx!

Kristopher Leithwood

I would like to give 5 stars but I have only visited once and my Wife and I were only in there for 5mins. The gentleman who served us was both knowledgeable and courteous. We will be going back to pick up the lens we need and I can amend my review then.

Bradley Morin

I have been shopping with Oshawa Henry's for the last 5 years and the staff have been very helpful and knowledgeable. More recently I met Zahir, he is very helpful, and has really helped me with deciding what kit would work well for my needs. I look forward to shopping more there in the near future. Photography rocks doesn't it. Go pick up some more gear.

Jon Dyck

While the staff may know lots about some of their products, they should know lots about all of the products they sell. Unwilling to work with costumer to find easy solutions.

Dan Froese

Great service!

John Looyestein

My camera store

Donna Cornibert

Helpful staff

Cody James Crossman

Fantastic staff. I've been going to Henry's for over 10 years and even as their staff changes over, their knowledge and customer engagement does not change. Has always been my go-to for film, especially polaroid.

Annie Mike mike

Henry's is the Canadian place to bye your good Camera and get information about it , they have a FREE PHOTO GRAPHIC CLASS, if you lake to do a business in photographer this is good free class for you, and the new beginning or if you have a question to know how to take a nice family picture go to Henry's # I recommend this place

Eric Buckley

Always the best in knowledge and customer service .

Dan March

Good service. Good deal on my camera update. Low trade-in value

Canada Homes

I have been dealing with Henry's over 3 years at Mississauga Location, I have always loved their customer service and level of expertise they bring when it comes Photo and Video,

Charice Smith

Nice staff, very helpful. Easy to get to

Mike “Venom Ninja” Hilario

Good place to touch and see products before you buy online. Also good place to ask them a bunch of questions. Some stuff is over priced. Spoke to two ppl. One was nice and helpful while the other one assumed I knew more said "why would I want that". That's no way to talk to customers.

Adeel Shahid

Whats not to love. Amazing collection, the sales reps are always patient and helping and advising on what’s best for you.

Richard Morrison

Large location. Store has a lot to choose from. In store product demos held there too.

Steve Shein

Good selection of quality gear, staff are knowledgeable and helpful.

Nick Tentomas

Great service and very knowledgeable and friendly staff!

Keiron Berndt

Fantastic service and selection. Eric goes out of his way every time to ensure customer satisfaction.

The_Landscape_Explorer

Awesome staff at this store! Jordy did a class today on manual mode/ exposure triangle. It was packed with useful information- he also spent a good hour afterward answering a ton of questions. He's very knowledgable and really knows my …

Jennie M.

Extremely knowledgeable and helpful staff! They helped my mom pick out the perfect camera and did all of the setup for her before we left! I would highly recommend going here for all your camera needs (way better than the service at Best Buy)!!

Asif Ikram

Went in to buy a 6d with 24-105/4 kit. It's a $2500 sale. After hanging around the store for 20 mins, it was obvious that the two sales guys were just going to ignore me and chat amongst themselves. Then a pretty girl walked in for a passport photo and they were all over that. I left. Never to return.

andy stevens

It was cool..

Darryl Gerrard

Great knowledgeable staff! They matched me with the right DSLR and informed me of its features. I will never waste my time going in to the big box store again when looking to purchase a camera or accessories.

JUSTIN LETANDRE

The staff were probably some of the best staff I've met, I bought a camera and returned it. And they let me test out a couple of different camera for the returned camera just so I could get a feel for what would best suited for my application. I would totally recommend Henry's to anyone.

Travis Duchaine

Love the service

Joanne Kidd

I have been shopping at this location since 1986 when I got into digital photography. The gentleman I dealt with for 9 years unfortunately left to other career opportunities. I have dealt with a couple of other very professional, honest helpful people since, the most recent is Noel. He is very easy going, knowledgeable and above all listens understands your needs and makes recommendations in your best interests not just trying to sell product. I had a bad experience at another location recently but he made things right. If you are looking for great advice, guidance as you persue your photography goals don't go to a big box store or other chain. Start here. Their prices are in line and they have a varied line for all experience and price range.

Bibaswan Ghoshal

Best place to get Camera and accessories! The people here are so friendly and professional that I can't even have words of praise for them! I would go back for more lenses!

Brandon Pham

ASK FOR EDISON! ⭐⭐⭐⭐⭐ It was my first time shopping for a camera that I wanted to use for a beginners photography. Edison was very patient, understanding and helpful. He walked me through cameras I was interested in, gave very useful insights, even provided on the spot demos and tips to ensure I was comfortable with the cameras. He explained the basics of photography, cameras, lenses, in a way that made sense to someone who knew very little about photography. Needless to say, I definitely recommend coming to this Henry's location and ask for Edison. Definitely will come back for more!

Nick Dollimount

My go-to place for photographic equipment purchases.

Krishna Shrestha

Taking pictures for passport wasn't that great as expected.

Dylon Angi

Shoulda went to amazon homie

Jack C

Very good service. Very fast. There were 4 people inside and we still got attended within minutes. They have a lot of different choices of cameras and accessories however their prices are not always the lowest and price matches are usually long and they make you feel uncomfortable.

Hayden Barker

Good variety and good experience. Friendly helpful staff.

April Leforte

Excellent customer service I was helped by a gentleman named Peter and he was patient & extremely knowledgeable

Oleksandr Busel

Great Canadian store to buy your photo gear

Victor Placido

I have to say the experience here was much better than the Brampton location. If you come here ask for Noel he’s amazing super respectful and a really understanding guy. I really like that they have a lot of stock here too. Also demos for you to try out is key. I will definitely return.

Pierre Follain

Nice people. They always do their best to accommodate customers.

Wierd9 Science

Didn't tell me my pictures wouldn't be here by Christmas until after I ordered and paid... Made no sense

Lee Chiarizia

Very good customer service with knowledgeable associates. Very happy with my photography shopping experience.

Paulina S

I dropped off some film to be sent off and printed. Good location, staff are very polite and informative.

Heavy D

went there to pick up some lighting. Staff was very good and new there stuff, was more helpful than the box stores. Will go back for next purchase

Dina David

Amazing customer service. They truly care!

Ralph Bartolo

I was looking for a Tamron 70-200mm f/2.8 G2 and not a store in Winnipeg has it. They happened to have it but was originally meant for someone but didn't show up to pick it up. So, they gave it to me instead. I am super pleased with it and their fast response.

Kapture This Photography

Always good service

J.P Ramessar

Knolageable, good prices, left with what I needed, not just what I wanted.

Firas El Zein

Very helpful staff!

Monica

Emily at the Heartland location was wonderful. We had the best experience because of her. She took the time to help us find the perfect camera and got us the best deal possible. She is approachable and clearly has mastery knowledge regarding "everything" camera related! She took a lot of time helping us and shared great insight into photography. I highly recommend Henry's and to especially see Emily.

Lee-Ann Gill

I was blown away with the level of service that I received by Peter Lorimer from the Heartland Location in Mississauga. Coming from a Sales background myself, this gentleman was the most helpful & knowledgeable sales associate I have come across in a long time. He was patient in answering all my questions and ensuring that I was completely satisfied before I left the store. I spent a few hours with him trading in a lot of equipment for a new camera set up that I am super happy with. All thanks to this gentleman who showed nothing but compassion and kindness during our interaction. If you want quality service - which unfortunately is hard to come by these days - go see Peter Lorimer at the Heartland Location in Mississauga! You will not be disappointed!!! - Rob & Lee-Ann

Kevin Ding

Thank You to Sig who helped me purchase new lenses and a camera! Extremely patient, knowledgable and thoughtful! Best service ever!!!

Manuel darosa

Ok

Giuseppe Gigliotti

I feel comfortable each time I go to Henry’s seeking photography equipment for my mother. Photography is her passion so I only trust the experts at Henry’s with all of my purchases.

Charlie daCosta

Helpful and quick service

Kym McWhirter

Informative staff

Corbin Duncan

Staff should have more of an idea what they are talking about

Baha Baydar

Great camera store, and the staff have all been extremely helpful and knowledgeable.

Jim Koniar

Great new location, larger space.

Darrell Janes

Experts advice highly recommend

x_X_x_an_intersting_name_x_X_x

Great for amateur to pro photography, gets expensive quick but it's solid products

Amer Bitar

Grest stuff . They can make you a good deals

jayson jamandron

I bought a refurbished carbon 5d2 mark 2 and the staff there are friendly and knowledgeable in photography and lenses.

MapleHero 360

Great knowledge staff. Plenty of high end products to fit anyone's budget. I come to the checkout and the item I bought was on sale when rang in on more than one occasion.

Nick Rudnicki

You have a camera problem? This place will likely be able to sell you the solution.

Carson Tunski

It was really nice and organized and the people there were really friendly and helpful

Nellie Elhawary

Wonderful customer service, very friendly, patient and helpful staff!

Emily Schutten

Really pushy about taking your email

Raman meghwal

This place is awesome. I met Edison there. He was super helpful and nice. I got my Canon M50 with tools. I'm really loving it. Thanks for the suggestion Edison. Definitely come back for more tools.

Jennifer Blaak

Rob and his staff were fantastic! They had everything I was looking for and took the time to make sure I knew how to use the equipment I was purchasing. Super friendly and knew what they were talking about. Will definitely be back!

Bruce Stearman

Helpful staff and a wide selection of camera equipment.

Eller Comments

staff are always helpful, the store provides a decent student discount, hours are very convenient

Anna Robichaud

Super friendly and knowledgeable staff, they have an amazing way of wording things so anyone can understand! Would sooner drive the extra distance to go to Henry's than I ever would any other place.

Alissa Christine

Recently purchased a camera they had on sale which was the best price in the country, even better than US advertised prices ! Staff (Hoa Chen) was exceptional at explaining things to me and making sure I received other deals associated with the camera. Compact Camera class 101 with Dylan was also great and I highly recommend it for beginners like me. I will definitely be going back here for all my future camera and equipment needs !

jugster

great service, nice staff

calvin

Its ok. Don't expect to find much hear and expect to pay $100-200 more than Amazon.

C Seller

We looked online before going to the store so we had an idea of the camera we wanted to purchase but not sure if it was suitable for our needs. The associate, Jon Wardle, was excellent in helping us with our purchase and guiding us through additional products that we would need. Our first time visiting this store and it was a really positive experience and we are extremely happy with our purchase. Thank you, Jon!!!

John van Gurp

I recently received a gift of a Sony camera that was bought at Henry's. The staff was extremely helpful to my gift giver. Better yet was that because they had a sale two weeks later, they gave me full credit for the sale price difference when I went back with my receipt. That being said, the gift giver was upsold on the expensive and almost useless extended warranty. That money would have been better spent on a case, or toward another lens.

Dr. Bill Mulhall

I stopped in over the weekend, looking for a smartphone microphone. Brian was a great help. The Rode Videomic ME works perfect with my Samsung S7 despite my concerns that the packaging only says iPhone or iPad. I'll be back to get a real camera, soon!

Chris

I was having trouble with my GoPro Hero 4 Silver Edition (not charging) The Caucasian male made me purchase another battery (when my battery is totally fine). I asked if he had a usb charging cable laying around, which they should because it's a camera/electronic store. They said they didn't have any and made me purchase another one, still showed no results. Basically wasted $50 tax included. I highly recommend going straight to George Wang, one of their employees that works there. He knows his camera and equipment very well. (That's when I bought my first DSLR camera). Also he's very friendly and polite, I had great conversation with him. Thus, to any consumers (purchasing or question you may have) go straight to him before anyone else.

Adam T. Wallington

These guys sold me my Canon 80d. Fantastic help and personable staff. I highly recommended. :)

Carolyn Tomkins

Excellent curb side service and customer service for picking up printer ink. Didn’t have to leave the car. Highly recommend.

Zelimir Fedoran

Very friendly staff has helped me make the right purchase multiple times. Do yourself a favor and make the trip out to Henry's, you'll save money in the long run by getting the right gear for your expectations.

Vanessa Pereira

Very friendly and extremely helpful. They are passionate about what they do. Would go back again.

Stephen Bourdon

Alex greeted me as soon as I walked into the new Oakville store. He was professional in all aspects of the service he provided, showed me exactly the product I needed for my application, and indicated some other products that might be useful should the need arise some day. Alex also checked out my camera to ensure that my settings were correct for shooting video. Finally, Alex explained that the lens I had on my camera was the best choice for my purposes and did not try to sell me another lens that would have been redundant---which the "camera expert" at Best Buy tried to do. Henrys is number one in my books for product, service, customer support and integrity.

Jeff Bullock

Very helpful friendly staff. Hope they have their photo contest again this year. So much fun!

Vince Whiteman

Great for consumer to prosumer level photography gear

Nash Escalada

I sent in a disposable camera to get developed and staff told me it would take 6 weeks but it took almost three months to get them back (August-November). During that time I never received an email or a call with any updates. Finally after I was able to pick up the photos they had only printed off 1 copy of the photos when I had paid for two. I recommend to go to Downtown Camera in Toronto to get photos developed. They only take a week max. and in my experience have much friendlier service.

Zion Chong

A chain camera store where you can buy camera equipment such as cameras lenses tripods film stock.

J

Very knowledgeable and friendly staff

Cind Mills

Friendly, mature, helpful staff that know their stuff. A lot of their product is online now.

TH Hunter

Covid setup is annoying. Staff knowledgable and friendly.

Amandeep S Cheema

Barry is the great guy to deal with.

M H

Call ahead before visiting the store to avoid disappointment, they do not keep film products or darkroom accessories in stock often these days

Joshua Stuart

Customer service is fantastic! Laura Jean, one of the associates, was extremely helpful: soft spoken, reassuring, kindhearted, straight to the point, and quite informative! You have my vote Henry's! Looking forward to shopping with your company and interacting more with your employees in the near future. Possibly the best Canadian camera shop ever established!

Dewan Karim

Staffs are very friendly and find you right products. Convenient location but ugly parking and street frontage is horrendous.

Peter Latocha

Amazing customer service! Thank you Remy for your assistance with research to help me determine which product was right for our needs! Very happy with the results. Keep it up!

Greg Gidney

No longer carry Pentax

John Orsini

Good store. Pretty good prices..just like supporting local stores.

Maren Alexis

They sell cameras and camera equipment but if you need a passport photo or visa photo just spare yourself some distress and get it done at Henry's. Henry's will print or email it to you as you wish. Henrys was my 2nd visaphoto for the day and I was concerned about if the photo would be up to immigrations standards, but to my surprise after the photographer took a few photos he said he was gonna put them into the photo verification system to verify if they would be up to standard. All the photos verified through their system and when I saw it I was indeed happy with it. Jeez, wish I had known about them in the first place.

Rick Dolishny

Anyone in the Durham and Kawartha region that needs camera gear needs to spend their dollars here. I tried out their rental department for the first time and it was amazing to avoid the trip to Toronto. I went in looking for a particular tripod head and it was in stock, just as the website told me. Accurate information, fair prices and above all excellent customer service.

Taranvir Jhujj

Very professional staff

ChocolateMonkeh

Not a direct issue with the Barrie location but I ordered some prints and at checkout it states 5-7 business days or 9-13 depending on season, yes I know its Christmas and covid etc etc but I just recieved an email that my prints just …

MADDAWGNETWORK

Amazing customer service. Great and informative staff. Awesome selection.

Peter Arth

Good knowledgeable staff, good prices, quality products.

Bruce Bochek

Very informative. Knowledgeable staff.

Richard Willson

One dangerous store for people that love everything about photos! i think if i had not drag hubby out of the store he would still be there! Great selection. But i have to say, we really appreciated the assistance and help we got from Donald Lawrence. Your experience and expertise as well and your guidance was greatly appreciated. you guided us in the right direction taking into account what we needed for what we wanted to do and what we can afford. so if anybody is out there and need a camera or a lenses or any other gadget march yourself into this store and track down Donald. He is very straight forward with a great sense of humour and is a professional photographer. Warning he Scottish. Just teasing. Hubby won't go anywhere else. and he is difficult to please. thank you Carine (hubby Richard Willson)

Derek Bernat (Dareko33)

As usual great selection of the photo related products and fantastic service.

Swarnendu Ray

Great staff

Scott Dalrymple

Great service and selection. Experienced staff with honest, educated advice. Good prices too. I expected to pay more but their prices were as good or better than Best Buy with way better service. From now on Henry's will be my first stop for anything camera related.

TRINCO Shajee

Mary is good person to discuss and buy your gear ⚙️ from here. She'll kind helpful and dedicated staff

Scott Whitehouse

Excellent and knowledgeable service here from friendly staff. Great quality products, but the prices can be seem unreasonable at first when comparing identical products to those at electronics stores in the area, but I've since learned they have a price match policy to authorized retailers locally and online. Keep an eye out for their good sales!

Martin K

Very knowledgeable staff. I dealt with Marco and he couldn't have been more helpful. Great guy and "Really knows his stuff"!!

Jason Belliveau

Great store

Julie Wright

Bought new camera. Very friendly and knowledgeable service! Staff were patient and helped me choose the best model and I felt quite confident that I was getting the features I needed.

Adam T. Wallington

These guys sold me my Canon 80d. Fantastic help and personable staff. I highly recommended. :)

Rob

A+++++

Cheryl O

Expensive

Lee Dixon

Unfortunately they would not match prices...I gave them 2 chances then went to Best Buy where they matched it in 2 minutes, crazy.

sam davis

Nice shop well set up , friendly service and good advice.

Colin Climie

Really helpful service people. Well laid out store. Beautiful decor.

Mingyi Bian

Their staff offers superb customer service! Except for the store manager. Another staff was very accommodating and was able to offer a reasonable discount for a used lens, an expensive filter, and an additional warranty offering. Although their manager seems to be very stuck up about price matching to Amazon and said that “I am doing you a favour to price match”, his staff was able to make up for his attitude. Will come back!

Carl Wills

They take the time to explain what you need too know. They'll sell you want you're asking for and nothing more unless you ask. There's always the extended warranty but they don't push that either. Overall my experience was very good. The staff is very professional

Tom M

Wish things were cheaper lol

Geoff Maxwell

My preferred Henrys location. See Barry for great service

Jawien Altre

We just bought a camera and some accessories from here. The lady who helped us was super nice and informative! Would definitely recommend everyone to go here :)

Team Universe

Friendly guys. Great experience

Austin Furtado

HUGE THANKS TO STEVE BIGG from Henry's Oakville location!! I went into the store today with my Canon EOS R to see if they could help me fix an issue I was having. My SD card broke inside the camera and I could not eject the card. I called around to see how much it would cost to fix it and I couldn't find anyone to assist me for lower than $300. When I walked into the store, both Steve and the other employee welcomed me in and said "lets see what we can do for you". Steve then spent the next 45 min resiliently working on the problem until he finally got the SD card out. There was no charge whatsoever as he did this as a kind gesture in helping out one photographer to other. Can not thank you enough Steve! Five+ stars ***** :)

Kevin Stringer

Very knowledgeable and helpful staff. Came in with some questions and they were all answered.

Phil McMullen

Good service, knowledgeable, unfortunately current stock levels are low.

Mr Feezy

Excellent experience, I recommend and would return. A gentleman there took the time to help me right before close. Pointed me in the right direction and was friendly, honest, and didnt make me feel rushed even though they were in the middle of closing. Thank you!

Justin H

The staff that served me was friendly, named Dimitry. He serves, explain with his enermous knowledge, and Being Objective. I really Happy to shop there. In fact i'm not from mississauga and I willing to come to Henry's mississauga only for their service. Keep the good work!

L Lam

Very friendly and helpful staff. Well stocked, I found exactly what I was looking for. The floor displays were very relevant and helpful to see products in person

Valentin T

Extremely helpful. They clearly know their stuff when it comes to cameras. Had a wonderful experience in the store.

Terry theDad

What began with an unanticipated set-back was handled by Manager Robert in an exceptionally professional way; he did a great job in expressing his commitment to customer appreciation/loyalty.

Nicole T

Knowledgeable staff and good selection

Christopher

I went to take a passport photo for my baby, the stuff was super friendly and helpful with lots of patience!!!!! I should came here for photos earlier! Way better than grocery stores, better prices and quality.

Carter Stamp

Whenever I try to call them for a convenient question about my camera there to lazy to help me and just tell me to come in even when im sure they could just tell me what to do

D W Hissem

Conviently located to take all your money so that cat food is your diet for a while... Friendly staff.

Grace Robertson

When I purchased my most recent camera I opted for Henry's Extended Warranty plan which sure paid off this month. The process of getting my camera repaired was smooth and staff were very helpful.

William Vaz

I have purchased much of my professional gear here and have always been well taken care of. I only deal with Barry who is very knowledgable and has excellent customer service. I would recommend to anyone to go see Barry for any of your photographic needs.

Eric Labonté

Great service, knowledgeable staff, very welcoming environment. ????

Moath Basil

Great people and fair prices

Carrie-Lou Salter

Staff was great, extremely knowledgeable and friendly, so easy to deal with!

Douglas Robertson

If I could give less than 1 star I would. I brought 2 lenses in for cleaning almost 3 months ago. I checked with Henry's on their estimated timeline. Nothing...... well today I get an email saying they got around to looking at my lenses and gave me an estimate to repair them that was more than the lenses are worth. REALLY. IT TOOK THE WHOLE SUMMER TI TELL ME THAT... I WOUKD GACE JUST BOUGHT BEW LENSES AND GOT TO USE MY CAMERA THUS SEASON. WHAT A JOKE

CRISTINA AGRO

I have to say this is by far my favorite location and love having Anthony help me out with all my camera needs. Not only is Anthony extremely patient but very informative - I'm still in the beginner stages of my Photography career so being able to learn a lot from him is amazing. I'll defiantly going back to to the Burlington location - Thanks again Anthony!!

Ashley Shaw

Awesome people very knowledgeable, and helpful if you have any questions they will answer or help you find the answer. The store has everything (for the most part) you need for cameras, printing, framing, and studio, not worried about recommending somewhere to help you get what you need. They honour student pricing.

BERNIE T

I wish i could give it it more stars, the customer service is amazing in this store, they all went above and beyond to help me get really small pictures i needed. Now I know why its the only place my son shops at. I can't thank all of them enough, fantastic store amazing staff all of them.

Dark Force

Best every customer service!

Rusty Boy

Received great advise on future camera and lens purchase. Ask for Gary when you visit.

The Dogman

Great service from the staff. Answered all my questions and didn't trybto upsell me.

Ishia Izon

I do not have any enough info when it comes to cameras but this store is awesome. Thanks Barry for being very patient and knowledgeable of what you are selling and enormous information you have provided. Keep it up!

BoomShark Boom

Nice & clean. helpful staff.

Adam C

Not a place for pros. But very helpful for starters. New location is very cool

Lanny K

I would definitely recommend this Henry's location for it's very friendly and knowledgeable staff!! Taylor was an amazing help after having a bad experience at another Henry's location, and quickly sorted our issue out while being friendly and professional. I will definitely be returning thanks to the exceptional customer service.

kilish

I have totally lost trust for the manager at this store and will not shop here again. I'm not going to describe what my issue was because a very brief conversation with customer support lead to an immediate resolution! To be clear the sentiment I'm expressing regards the St. Catherines store only.... I have never had any issues whatsoever at any of the numerous Henry's locations I shop at, but for some reason the manager at this store has difficulty listening and is oblivious to common sense!

Emily reddom

They know what you need, and they teach you how to use it.

Todd Smith REMAX

Great service and knowledge of what my needs were. Showed me a quality microphone to use for my videos, but suggested I try a less expensive entry level one instead. If within two weeks I'm not satisfied, I can returm my purchase at full price, and even trade up to the next level. Thank you!

Sidney Moon

Amazing staff!

Elton Fernandez

Great service for all your camera and video related needs. The staff there I found was extremely patient even if you wanted to just check something out without the intention of buying. A nice bonus to have cameras + lenses there that you can test and play with.

Kevin Farlie

Great store overall. Broad selection and very helpful & knowledgeable staff. I was looking for one of their stabilizers, hoping to take it with me on my vacation a few days later. Sadly they didn't have it in the store, only one left in their warehouse, but the woman who helped me got it shipped it to the store and held it for two weeks till I got back. Very much appreciated!

Mladen Beganovic

Have gone here Several times and I am never approached or asked if i need any help. Why do I keep coming back because it’s close by. I would understand if all the reps are busy but I go during slow times and there are two employees just walking around or go to the back. I waited 29 min and walked out because I wasn’t even acknowledged, i was a guaranteed sale, never again.

Ian Sebesta

I came in for a repair on my camera and not only did the henrys team help me out but especially Enrico. He walked me through everything I need to know when it came to buying a new camera, tripod and UV lens protector. Not only did he go above and beyond with teaching me about all the different specs and answering the large amount of questions but also making me feel very welcome and comfortable within the store. I know exactly who I and anyone I know will be going back to whenever I need help when it comes to the video/audio world. Again couldn't thank him enough!

Andy Johanson - Photographer

Very knowledgeable and photography-savvy staff. Purchased a wifi SD card at a great price. Plenty of great pre-owned lenses and camera bodies, as well.

Nathan England

Great product selection and a friendly and knowledge staff. Lots of camera bags and accessories too.

Dwayne Larson

Joey is my go to lady when it comes to camera equipment. Knowledgable and very personable. Always go their when I need something.

Daniel Roscoe

I'd add more, but this time round i didn't buy anything, was comparing prices and availability on line (covid cautious). I have shopped in person in the before times and was always well served by staff and whatever I bought. Consider Henry's a good place to shop for equipment and supplies for my Canon 70D. Keep up the good work guys.

Shawn Gardner

Great service as always

mike belair

Staff were very helpful and try to find you the best and cheapest way to do what you want.

RD Analytics

Bad service. The people who work there are arrogant and condescending. The selection of product is limited and expensive...

Mor Ink Tattoo (Mor Ink)

That stuff is not so helpful and it kind of don't look happy to work there

Adebola Adenuga

Good for Photography equipments

siju mathew

You don't have a choice of walong around and exploring, however the sales reps are good at answering the questions

Rob G

Competitive prices and knowledgeable staff. Would have given 5 stars but did have a somewhat off-putting experience with what I would call a "camera snob" salesperson. Next trip in I got a different salesperson who was fantastic. Overall a place I feel comfortable shopping.

Robyn Iwaskiw

There are so knowledgable and friendly. They take time to help you with all your questions. They dont rush and provide give good suggestions

Bruce McGee

Always helpful. Staff was courteous and very helpful in helping me find the specific items I needed.

T Woody

Very friendly, professional, and knowledgeable staff.

Tobi Nifesi

My one-stop for camera gears or questions in this city. Always a great service.

Tytan Powers

As a photographer it's hard not to like Henry's

Devesh Varma

The service is fantastic at this store. I've been shopping here for years and have always found the staff exceptional. They offer honest helpful advice, dont oversell and truly listen to clients. Today Nelson went above and beyond for me by working for an hour to put the straps on a camera bag back together in a different configuration ao it would fit me more comfortably... Amazing! I Highly recommend this store!

Jeff Ridout

I always love henrys even when they dont have what i need

Jagjeet Bhogal

Awesome place to be. Very friendly staff.

Ryan Ramkissoon

great staff providing a world of help, education. def my go to for camera information and new accessories Will def visit again without hesitation!! - Cheers Ryan

Gabrielle Boyer

Great Staff awesome digital selection ????

Abdulrahman Hadid

My rating is based on the film processing service Very slow .. 2 weeks Expensive .. Around 20 dollar for 36 exp And quality of the print .. not perfect You can get it developed in 3 days for less price snd better quality at some other stores

Mike Streeter Photographer

Amazing customer service.

Geo Mall

Some of the sales reps are not was helpful/friendly when visited this location.

Vimal Kurian

Friendly and helpful staff. Easy access. Best place for self printing

Hedy Kling

The staff is super helpful, prices are very competitive and they always have my ink in stock.

Jordan salehi

Amazing staff with great assistance. Genuinely a welcoming environment even if you don't posses any knowledge about camera's. Overall a great place! Definitely recommend any camera related inquiries!

Adam Thornton

Came in today and was greeted by a few sales associates but ended up talking to Taylor about purchasing a new full frame camera. She was incredibly helpful on narrowing down my options between Nikon, Sony & Canon. I didn't once feel pressured to buy anything which I believe is how it should be. She was helpful, knowledgeable and has experience in the industry. Cant wait to come back and purchase that Nikon D750. Thanks Taylor!

Marc De Acetis

Bought my first DSLR here. Great service and employees.

Shawn Benard

Very knowledgeable and friendly staff. The place to go for your photography needs.

Momo Smudja (Smudja03)

Very knowledge and friendly staff. Amazing products and even more to order in if necessary. Lots of high tech camera gear.

Vic Froese

Helpful, knowledgable, friendly staff. If you don't have money, brace yourself for extreme temptation--there's a ton of fine photography products at this place, and you'll be in deep trouble if you give in.

A MacGillivary

Great to have a local shop with competitive pricing where you can hold the gear.

Elizabeth Cruickshank

Olympia was super helpful, extremely knowledgeable, and helped me to find the products i needed. Was back in today with new software not connecting my computer to my camera. Rick was extremely helpful and helped me find a solution. Bonus points for a white balance trick too! Customer service keeps impressing me here.

R.J. Maloney

Had a weird tiny paint issue with a camera I just bought. It bugged me and I felt like I was being an obsessive customer to even ask for it to be replaced. Jason was awesome, understanding, and quickly swapped it for me. He even put the strap on the new one because he's a cool dude like that. Amazing customer service!

eric parker

Awesome store - love the layout and all the cameras are displayed very nicely. EDISON is the one to see! He really helped me out with upgrading my camera. Edison went above and beyond and I will be making all my camera purchases through him from now on. THANKS EDISON!

Royce Macrae

Always helpful and lots of subject knowledge

Alex Patriki

Selection is pretty limited. Staff isn't very knowledgeable at least in my experience.

Eric Van

On our vacation to Canada, my mother came into this store looking for a tripod. They helped her very adequately and went out of their way to help her with it. My father had an older tripod that was missing a part. Indubitably, they helped him with it too. Extremely friendly bunch of people.

Henry Valcourt

Went to store looking for video editing software. Gary was so patient and spent over 30 minutes pointing me in right direction where to get what I need. Zero selling pressure. Was so happy with service I did buy another product in store. And then he took another 20 minutes or so giving me pointers how to best use. 5 star is not enough for this experience. .

Gary Powell

Stopped in to look at the Nikon D5600 and Canon SL2. Discussed my needs with the salesperson (I didn't catch her name). She recommended the D5600 for my wildlife photography. I was very impressed with her candor and very helpful attitude.

Debashis Mukherji

It is a great place to explore for any photographer. I was served by Donald, he is a photographer himself and knew exactly what I wanted and how to give me a good deal. Thank you. All the best to him once he retires next year. I will be visiting again for sure.

Jeffrey Smart

Went in with a technical issue and they were very helpful even explained no purchase necessary.

Mohsen Azari

Had to wait 10 min to pickup a gift card. Staff would not serve you between customers. Only took 1 min to purchase gift card when I pressed my case.

Rob Wazny

Very helpful staff and good selection.

Patricia Mitchell

Chat human Jon very helpful Ordered what i had enquired about and still waiting for shipping.

Shreeram Patkar

Great store slightly forceful staff

Muzaffar Karim

Good collection of cameras and accessories, bit expensive

D.

Thanks for being the best business with the strongest owner possible. Very admirable ❤️

Daniel Gutierrez

I like dealing with Dmitry, he's super cute!

M. KH

Helpful with our infants passport photo and also with the camera I purchased previously.

OtterBun

The store has plenty of quality items stocked. You may handle camera bodies (with or without lenses attached) to get a feel before committing to any purchases. The staff are well knowledged and experienced and their assistance is neither pushy nor aggressive. All in all, best camera store experience I have had to date.

Nick Scolaro

Wow! So impressed! The staff were very knowledgeable of what they were talking about and very quick to help me buy my full frame DSLR even though it was extremely busy. 10/10 would recommend as a top choice camera store. Special thanks to Nelson for a quick and easy sale.

Rob Newell

Excellent staff and service had just what I needed

Sean Greer

Very knowledgeable and Helpful Staff

Chris DeBoer

Had lots of info on the equipment I needed.

Eileen Magill

As much as I hate to see photography stores go bankrupt, I can’t help but say that I saw it coming for Henry’s. This Oshawa location specifically has a poor selection of camera items and everything is overpriced. When I visited yesterday and had questions, the staff were rude and gave me wrong information! Nothing worse than photography skins belittling newbies and with wrong information to boot.

Brian Davidson

Informed staff but slow service

Chinly F

Very nice cleaned inviroments. Friendly and helpful staffs.

Jay Poel (Flux101)

Great staff .... very knowledgable.

Balasunderam Law Office

Purchased a 4K camcorder here. The staff were excellent.

Emerson Del Cogliano

This store was awesome, they were very helpful with finding me some equipment that proved difficult to find elsewhere. They treated me very kind and were down to business when the time came to it. I would definitely suggest going here

Jason Posavad

Great service and product knowledge.

Greg Viner

After visiting several other camera stores, I called Henry's to see if they had what I was looking for. Jason knew right away what I needed and told him to ask for him so he could personally help me. When I got there he opened the packaging and showed me how the product worked. I was there for a small purchase (less than $20) yet I was treated as though my visit was as important as any of the other patrons in the store. Update: I visited again and George went above and beyond helping me to get a new mic and light working with an older camera. Excellent service!!

Zachary Andrews

It's a great store the staff are very knowledgeable and very helpful definitely recommend going there.

Adam Cornick

I had a question about a lens I was having issues with and thought I would have to send it away to solve the soft focus. Marco told me to bring it in along with my camera and got it fixed in about 15 minutes. I was thinking I’d be 6 weeks plus with the lens if I had to send it Away to be checked, so I was beyond happy with the above and beyond service! You don’t get that on Amazon!

Fulvia Baldassarre

Customer reps were very aggressively trying to sell to us equipment, and services we did not request and did not need

Sen Anup

Henrys at Oakville location is best by far ..Go see Tom and his team. Very profesional and I highly recomendó this strore . Great customer service Building and renovated stores dont Bring business. Its the team inside who makes the store profitable. Good job done.keep it up...... Customer with henrys for past 14 Years.. Happy Shooting????????????????????

Brad Morrison

Always phenomenal service & they're willing to spend as much time with you as you need.

Rick Smith

The staff are extremely helpful and eager to share their knowledge and help you make the right choices for whatever you are looking for. Ordering something that isn't in stock is easy and usually doesn't take long to arrive. I highly recommend stopping by even just to look around. You never know what you might find.

Aleem Royce Miller

Had the best customer experience with my main man Edison! Always refreshing to to be greeted and serviced by an exceptional individual. Went out of his way to find a lens that me and my associate were looking for. Call nearly every store, while at the same time keeping me updated about the situation and making me feel comfortable. You owe to yourself to hit up Edison when you go to this location!

Jordan Haskell

Very well organized store with helpful staff. I purchased a printer from here, and it has worked very well.

JP S

Great place for cameras and accessories

Naomi Cappuccino

Great customer service! Didn't hesitate to help me find a solution when my original order was delayed. Folks at the Ottawa store were friendly and welcoming, and went the extra mile to help me out.

Joseph Nicholson

Amazing service

Liam Polden

Great place to go if you have any camera needs. The staff are very knowledgeable and they will have almost anything you may need.

Pennerhead

A lot of staff on hand. Got my picture quickly printed and cheap.

Raymond Payne

Helpful, friendly staff. I think the products I buy from there are well priced, but the staff all seem to care about helping you get what you need to get the job done property without wasting time or money over-buying or under-buying.

tahnee m

I've had better experiences at the Barrie location. I don't know if it was due to Covid-19 or what, but you would think when a customer comes in and spends a good chunk of change on gear the service would be better.. Also, felt like the atmosphere was tense + awkward. Again, I don't know if it was due to Covid I had just expected the same friendly service. The sales associate (never got her name) was patient with me though so there's that.

John Scott Smith

Always professional, knowledgeable staff, top notch customer service!

Jenish Odigineyev

Thank you Henry's Oshawa for looking after my problem. Thank you Stephen for helping me decide on finally getting that camera I've been looking at for a while now. Can't say enough about professionalism and amazing follow up. You got a client for life. Thank you guys

Brandon Williamson

I love this store. I would also have to say that I’m very sad I no longer live in the Niagara Region. I hope everyone there keeps up their great service and has many more successful years ahead of them.

Prasanna Sundar

I was helped by Anthony in buying some accessories. Was very helpful. Recommend the place.

Ryan Vilela

Friendly staff and great customer service. The guys @ Henry's are true experts in the camera game. They have all your camera needs and also provide free shipping to your house or workplace, even if they don't have it in stock.

Philip Orr

Great service, great printing quality service

William Mayes

The best camera store anywhere. Staff are helpful and knowledgeable.

Elizabeth Sitz

I got the BEST passport photo from Patrick while I waited for my instant photos!! Thanks for the fast, friendly service ????

matt Green

Best customer service in the business. I will only buy from Henry's Oakville.

KnightofEmpires

I bought Nikon 85mm lens off Katie a while back on her recommendation and I love it ! She was very knowledgable and friendly always with a big smile. I come back and see her every time now if I have any questions :) All the staff are very friendly and knowledgable about what they are selling. :)

Son Ram

had a great experience

Michael Norman

Had a problem with existing equipment and Sean was fantastic to deal with.Very helpful.

Donna Jeffrey

I really like the store they know what they're talking about they give you the best deals they always have sales When you love photography and you talk to some one about it and there's no hesitation in their answer that tells me being a photographer that this is the best place for me

Parker Coulter

We deal with Henry's on occasion for our business. Our most recent trip was to upgrade a camera. We spoke with Laura Jean I believe it was. She was very helpful and not pushy at all. We left with a couple great options and tons of information. We had considered buying online before but with the amazing service and on going support I wouldn't purchase anywhere else!

Bjorn The Bear

great customer service

Antwon Christian

I've been a few times and have yet to have a bad experience browsing, buying or returning. Hard to get Fuji lenses though.

Chris Beckett

As a new camera owner Henry's Oshawa will be my go to for all my photography needs.

Flavia Abadía

The staff (Christine and Rick) were very friendly and helpful. They also price match which is great!

Michael Y

I had a great experience in the store today. Stephen helped me buy a backdrop, and we had great camera talk, in a low pressure environment. I will be going here regularly!