Reviews of I.D.A. - Rx Drug Mart King St (Pharmacy)

Kayla Cuttress

Pharmacy is terrible. Super rude ladies all the damn time. Just a pregnant lady trying to cope through my own bad days and infections, don't need your attitude on top of it cause I don't know how your system works. Smile and give some decent customer service for once. I do not recommend.

Don and Sue Wright

I am so disappointed in the appalling and disorganized state of the pharmacy. I am pleased to say that I will never wait and wait and wait and wait again. There is excellent customer service a few doors down at the new pharmacy.

Sarah Murdoch

Worst Pharmacy I have been too All pharmists are over 65 and the last 3 trips I waited 2 hours for prescription. Go somewhere else

Gabriel Racine

I love it there!

Luis Ramos

awesome service

Linda Tynan

I us to love it but I did something wrong and cant go in this store I am vary sorry

Ron B

Terrible service, I'm hoping they aren't like this with everyone. Automated phone system always hangs up on me. Maybe it doesn't like me. Went to No Frills pharmacy, great service there and they get my prescriptions right every time.

Chris Gardner

Great service and selection. I like their Hallmark Gifts and the Pharmacy Service.

Serge R Beauparlant

Worst in town????????????"2015 old RE×ALL

Denise Piovesan

Staff are wearing their mask under their nose. This compromises everyone’s safety especially as COVID numbers rise. I expect top safety protocols from a health related facility. Will be avoiding this store.

Paul Austin

They got my meds mmmhmmmmm

Ryan Chenier-Poulin

Its Ida now lol

FrizleFry00

Nice store

Justin Case

Great informative staff! Pharmacists are great, and refills are usually filled within a reasonable time!!

Yanina Silva

(Translated) Hahaha but I don't know if (Original) Jajaja pero no sé si

Andy B

Good thing for the girl with the brown hair at the drop off area in pharmacy, I think her name is Christine or Crystal. Thanks for being so helpful and friendly when no one else in pharmacy would even acknowledge me. If only all pharmacy staff would be like that.

Edward Oreilly

The actual store part is well managed they have great staff ,friendly too. When it come to the pharmacy though they can be quite slow on the customer service sometimes waiting up to ten (10) minutes for your turn at the counter. So if you are in a hurry and see a line at the pharmacy counter, I suggest coming at a later hour or getting your lawn chair and popcorn out. Great store, fair prices, wait time iffy. Overall three (3) stars could be better.

Nikki Bergeron

Worst pharmacy i've ever been to staff cares more about talking than serving customers not proffesional at all. I no longer deal with them i changed pharmacy !!

Kyle Van der Most

Changed my rating from 4 to 1 star after this weekend. Pharmacy counter was manned by 5 staff. I stood at an empty desk waiting to be service by someone while three staff stood at a computer monitor and chit chatted while two others were discussion some thing unrelated to work. I gave up waiting after a few minutes with no acknowledgement of my presence. This is not the first time I had to wait, going to be moving my business to another pharmacy as Sturgeon Falls has MANY options right now. Shame on you IDA for allowing such poor service to continue.

Patrick Perrin

Love going here. But just a suggestion, if you're gonna change the hours, update the website please.

Sabrina Morris

Great staff!

maleeha jahanzeb

Friendly Staff and service

C Gareau

The last few months with the new manager in place, the pharmacy area has gotten worst. The staff seem to be on edge. And what I did not appreciate is the way the manager speaks to his staff in front of customers and other staff members. The employee greeting everyone by the drop off is very pleasant, Krystale I think her name is. And the one with the pink hair, her enthusiastic is amazing.

Sam Xiao

Dismissive, unorganized, horrible customer service. I'm NEVER going back. I switched my prescription to No Frills.

Jordan Thibault

Don’t answer phone :(

Isabelle Coutu

I always go to recall to find what I need and content of their services..... love it and very friendly staff to help us is great....I'm pleased that actually of that pharmacy...it's awesome

Robert Goulais

Good people that work there