Reviews of Janzen's Pharmacy & Compounding Centre (Pharmacy)

shantzmtl

Great local pharmacy I'll be switching to for my medications. Staying away from shoppers good now. ????

John Strawson

For some unfathomable reason I went to janzens for a daily presceprescr. I was told even though they're open until 8pm I was only allowed to come in and get my prescription until 6om. The reason given people on methadone and seboxone steal. So even though I've never been convicted of a crime imI treated as such. Another two times I had to unfortunately go to janzens ( something ilI never do again and that's unfortunate as I like Brenda adams as a person ) they were an hour late in opening. Another time almost 1/2 he. Im told that is a regular occurrence as only the managers have keys. It was ridiculous the whole staff was outside waiting. Janzens had gone from one of the best run pharmacy's in Canada to one I will never go to again.

C G

Very helpful staff.

Darnel Prince

Friendly staff that know your name!!

Gates Rioux

This is the only pharmacy in town that could mix my sons medication. I was busy the prior night so my dad went down and gave them the slip. They said “no problem! We will just need her and her sons info tomorrow when she picks it up.” My dad asked if he needed to pay for it and they said “nope all good, it will be ready tomorrow morning.” Well I went in there this morning and it wasn’t ready. The lady upfront told me they didn’t make it because I didn’t prepay. I asked her twice why I would need to pay if my son is only an infant. The Ontario Child Benefit should cover it. She insisted it didn’t so I had to drive home and get my debit. Once I got back she asked the pharmacist if she had billed it yet to which she responded “it’s free. Government covers children” it was really pretty fast after that but I still drove down there 3 times in 4 hours with a 2 month old. Not convenient but she was nice.

LAURA THOMAS

It's local

Jean-Marc ten Holder

Caring, knowledgable, patient, amazing! Thank you Jen, for helping and going out of your way to help us find what we need. You rock!

Alexander Fox

Service always fast. Nice knowledgeable staff, kind courteous friendly. Oh yeah pet friendly too.

Grace A

On one instance I was given medication that I didnt order. I put my phone order for my medication and received a call a week and a half later saying it was ready. Well, I went to the store on Bay st. and it wasnt ready two medications were not ready, only one. So now I have to wait even longer for my medications. Now I have no more left and have to go to emergency at the hospital to get my medication because of the total incompetence of the people who work at this place......Time to change pharmacies if they cant get it right why stay in business? WORSE PLACE I HAVE EVER DEALT WITH IN MY 50 PLUS YEARS IN THUNDER BAY.

Julia Turk

No one will answer the phone. I stayed on the phone for over 10 minutes waiting for someone to answer. I'll be in the middle of listening to the Jingle and they'll reloop it to the options menu as if I haven't already been over that. It's like they ignore anyone who just has general inquiries because it says to just stay on the line for other inquiries, but then it's like they're insisting you pick a number. The longer I stayed on the line the shorter the periods in between when it asked me to choose a number. It's like someone is pressing a button and they're getting more impatient the longer you refuse to give up. At one point it sounded like someone picked up the phone. I could hear them moving and then they hung up the line. Just seems unprofessional, it's like they were waiting for me to give up

Shane Brizard

The black haired manager there she acts like she's better then ppl and talks down to everyone and I've heard this same things from countless people she's just rude and in pplz business and she's the reason I do not go there anymore as well as my parents and many many people I know stopped using them because of her additude

Justin Albert

Gr8 customer service. Very kind

Jenn Bois

Nice people fast service and staff are knowledgeable.

Laura Whitlock

Nice local pharmacy. Friendly staff