We have the reviews of real people who buy the services of Pharmaprix (Pharmacy) near Sept-Îles (Canada).
At present the business receives a score of 4.9 stars over 5 and that rating has been based on 9 reviews.
As you can see the average score it has is nearly the best, and it is based on an average of feddbacks, so the valuation is quite credible, although it does not have a large quantity of assessments to give it total reliability.
You know that we don't usually stop to give evaluations when these are correct and we usually do it only if we have had a problem or incidence...
This Pharmacy is included in the category of Pharmacy.
(Translated) Long wait at the pharmacy to get the prescribed drugs (15m). Much overpriced products 60-100% more expensive than on Amazon or grocery store . (Original) Longue attente a à la pharmacie pour obtenir les médicaments prescrits (15m). Produits beaucoup trop chère 60-100% plus cher que sur Amazon ou épicerie .
(Translated) Thank you Sofy for always providing the best service at the prescription counter! (Original) Merci Sofy de toujours apporter le meilleur service au comptoir des ordonnances!
(Translated) I can not be sure to wear this pharmacy, it's bad clean ... It's still missing the Pagny everything and everything is wrong service is well done for arable (Original) Je peux pas sûr porter cette pharmacie, c’est mal propres ...Il manque toujours les Pagny tout et tout croche le service est bien fait pour les arables
Horrible service at the pharmacy counter. Zero customer service skills and everyone is just rude.
New to the area, and sadly I find the staff dismissive, you have unsmiling grumpy looking cashiers, that don't even look at you, unhelpful and un-knowledgeable in cosmetics. Staff in the prescription window looked at me when i arrived and continued talking personal stuff with coworkers, as if i wasnt even there, not even a nod to say well be right with you. There have been a couple of staff that were pleasant or helpful, but overall, this pharmacy is just not a nice experience like the one i was used to on Verdun Avenue.
(Translated) I am forced to use self checkout if I want to pay with a credit card!?!?! I had $ 130 worth of items to buy this morning .... they stayed on the checkout counter and will never go back! Finished! This is the second time in three visits that I'm done .... it does not pass. (Original) On m'oblige à utiliser les caisses libres service si je veux payer avec une carte de crédit!?!?! J'avais pour 130$ de produits à acheter ce matin....ils sont restés sur le comptoir de la caisse et je n'y retournerai plus jamais! Fini! C'est la deuxième fois en trois visites qu'on me fais le coup....ça ne passe pas.
If you are looking for a best pharmacy it's here at 965, Curé-Labelle I was surprised when the pharmacist helped my father as if he was their family member. They do a follow up with your doctor for prescribed medication and overall the best service. If I could give 6 stars , without hesitation ! Great customer service with a smile and professional manners from all the pharmacist and the assistants Open 24 hours very helpful for all my family members STAY GOLD
Very bad service, last time when I comming here to this phamaprix, to take my vaccine, very bad service this Phamaprix, I don't go to this phamaprix anymore !
A lot of good product, you can find whatevery you want.
(Translated) It is the ideal place for my transfers (Original) C'est endroit idéal pour mes transfert
(Translated) Incompetent and rude staff. I had to change pharmacy because their lack of professionalism is too alarming. (Original) Personnel incompetent et impoli. Jai du changer de pharmacie car leur manque de professionalisme est trop alarmant.
(Translated) non-competing service (Original) service non competant
(Translated) Pharmacy affiliated with the Maxi which allows them to offer the PC Optimum program. Excellent drug service. They sell computers, tablets and TVs! Sweets, cosmetics and the possibility of photos for passports, health cards and more! (Original) Pharmacie affilié avec le Maxi ce qui leur permet d'offrir le programme PC Optimum. Excellent service au médicaments. Ils vendent des ordinateurs, des tablettes électroniques et des tv! Bonbons, produits de beauté et possibilité de photos pour passeports, cartes d'assurance-maladie et plus!
(Translated) A very practical 24 hour pharmacy thank you ???? (Original) Une pharmacie 24/24 tres pratique merci ????
(Translated) The comis didn't seem to know where different items were in the drugstore. It took a long time for them to open a second crate when there was a very long line. (Original) Les comis n’avaient pas l’air de savoir où se trouvaient différents articles dans la pharmacie. Ça a pris un temps fou avant qu’ils ouvrent une deuxième caisse alors qu’il y avait une très longue file d’attente.
Great pharmacist! Always very helpful with any and as many questions you may have.
(Translated) Prices always reasonable, and especially available until 10 p.m., great establishment (Original) Les prix toujours raisonnable, et surtout disponible jusqu'à 22h , super établissement
Since when are customers expected to activate gift cards themselves at self-serve registers?!? This is lazy! I'll be making all future gift card purchases to Proxim across the street.
We bought milk (the one that comes in three bags) 4 days ago and when we opened the second bag 4 days later, it curdled. The third bag was also opened to see if it was just one bag but it curdled as well. The best before date is still 4 days away. Went to the store today with the original receipt to inform them. After speaking to two clueless salespeople, one of them went to speak the manager in the back. She comes back and says they can't do anything because it had been so long (4 days, really?) since the milk was purchased that they don't know if it's actually a faulty batch. It was implied that we were at fault for the milk curdling and not them selling poor products. She added that we could buy another bag and if it happens again, we can come back (only to have the same conversation again?). Will not be going back to buy anything from them anymore despite shopping there for over 10 years. They might not know if anything of theirs is faulty but will gladly take your money anyway and imply that it was somehow your fault.
Terrible Customer service at the store at 8090, Boulevard Shamplaine Today 25 April 2021 at 4 pm. I wanted to buy a few things, like coffee and etc. Cassier, Customer service and the supervisor, she told me that her name is Jasmine, helped me after 4 times having asked the help. The problem I had with the prices shown up on the screen. The machine is very bad as you don't know the price on sale immediately, you need to make some manipulation to see. The question why I need to know that. ... It is why I had to ask for the help which the girl at the cashier desk refused to give me 4 times. Important to tell that the store is empty. No people in the line. I asked for the supervisor, Jasmine, she was not helpful as well. No customer was in the line , I need to add again. Just told me "Go out". They didn't give me the name of the cashier at the desk which didn't help people. I would say it is not acceptable to work by these way. Eugene
Amazing service by everyone other than the pharmacy. Wait time is almost non existent.. However, the pharmacy is plagued by incompetent staffing who seems to be working at a snail pace with the rudest look on their face. Dreadful.
I know the owners of this place, we met way back when it was not 24/7. He is a an amazing person! He makes sure to answer all your questions and most important is, he listens what your needs are. Mahmoud, keep up the good work. It is not expensive at all, make sure you have the Optimum card, with only one purchase you can accumulate 10$. Make sure you follow the weekly coupons and weekly flyer. That's how you will be saving way more than Walmart or anyplace else. Sometimes there are really good deals.
(Translated) The pharmacists and the one who is a pharmacy student are very nice and take the time to explain very good service to us at this place. The postal service is ok also no complaints. (Original) Les pharmaciennes et celle qui est étudiante en pharmacie sont tres gentilles et prennent le temps de bien nous expliquer tres bon service a cet endroit. Le service postal est ok aussi rien à redire.
fabulous
(Translated) Very good . Good choice of food (Original) Super bien . Bon choix de nourriture
(Translated) Beast beast beast pharmacist. My wife only wanted general advice and she was treated like a perfect fool. We will re-pass for customer service. (Original) Pharmacienne bête bête bête. Ma conjointe voulait seulement un conseil général et c'est fait traiter comme une parfaite imbécile. On reppassera pour le service client.
The passepirt photo service is offer only Monday to friday
(Translated) Perfect for bus passes and good service by the makeup professionals (Original) Parfait pour les passes de bus et un bon service par les professionnelles du maquillage
(Translated) Large selection of products and friendly staff. (Original) Grand choix de produits et personnel sympathique.
I've never seen such disgusting customer service until I went there today for my prescription. Imagine I called at 5.30 told the lady I wanted to oick up a medication I didnt take the day before she says no problem its ready I go there 2hrs later wait there for an 1hr 30 mins with a 1 year old in my hands for this rude lady to give me the wrong pills and give me attitude saying I never told her what I wanted and she's been at work since 8 o'clock and I should mind my business and then has the audacity to walk away. Im only mad I couldn't give it to her the way I wanted to. If you can find a next pharmacist
On multiple occasions, their prices, supposably being discounted, at least they were such indicated, happened to be fully priced…so that raises concern of ethical nature…
(Translated) everything is perfect (Original) tout est parfait
always good
(Translated) Very good service from the pharmacists.nes, friendly and smiling staff. The nurse is always there if we have doubts about our symptoms. In all departments, the service is very professional. (Original) Très bon service de la part des pharmaciens.nes, personnel accueillant et souriant. L'infirmière est toujours là si nous avons des doutes sur nos symptomes. Dans tous les départements, le service est très professionnel.
Came for a simple case for my kids and the pharmacist told me to consult a doctor... I got taken care of quickly at the other Pharmacy close by. Useless...
Cool
Disappointed The dr at the pharmacy kept ignoring me. Such a shame
Bought an $80 game, and when I got home and opened the box, the disc was missing. I'm flipping backwards trying to get my money back, but from the way it looks, I don't think that'll be happening any time soon
(Translated) The cashier forgets to scan items !! She asks if we want a bag ... we paid for it and forgets to give it to us ... it's pathetic. Besides when I tell her that I no longer have my card point (I just used it for my first transaction ... told me I gave it! Ben Caline I find her in my famous bag (which I ask for moreover) .. she doesn't even apologize. It's been a big 5 min that I'm looking for in my portfolio and that customers will wait for me last .. . Ridiculous (Original) La caissière oublie de Scanner des articles!!Elle demande si on veux un sac..nous le fait payé et oublie de nous le donner..c'est pathétique .De plus lorsque je lui mentionne que je n'ai plus ma carte de point (que je vienne juste d'utilisé pour ma première transaction..me dit me l'avoir donné! Ben caline je la retrouve dans mon fameux sac (que j'ai redemander d'ailleur)..elle ne s'excuse même pas.Ca fait un gros 5 min que je cherche dans mon portefeuille et que les clients attendres dernière moi... Ridicule
(Translated) Very poor customer service received by lidia cashier! I say hello to her with a smile, she does not even look at you and passes your article, then speaks to me in English although I answer her kindly in French. No thanks and goodbye, give me my receipt and move on to the next customer! Very bad experience at this branch! (Original) Très mauvais service à la clientèle reçu par caissière lidia ! Je lui dit bonjour avec un sourire, elle ne te regarde même pas et passe tes article, ensuite me parle en anglais malgré que je lui réponds gentillement en français. Aucun merci et aurevoir , me donne mon reçu et passe au prochain client! Très mauvaise expérience à cette succursale!
(Translated) I received a bad service where we did not agree to make a return when I had everything to do it! Reason given by the manager is a big amount and they are not obliged to accept. I therefore call customer service to assert my rights taking into account what is written on the invoice on the back I was always within 30 days. hold on tight! go to pahrmaprix.ca then down go to the section customer service / reimbursement / then click on important remarks - here is what you will find there. (Shoppers Drug Mart reserves the right to limit or not accept the return of certain goods at any time and for any reason;) WOW. It is completely legitimate incredible! Don't worry, the other pharmaprix in Sherbrooke honors returns and gives excellent service without denigrating or judging you. Friend's advice flee this place at all costs. Lucky to be able to have 1 stars and not 0! (Original) J'ai reçu un mauvais service où l'on ne pas accepté de faire un retour quand j'avais tout pour l'effectuer! Raison donner par le gérant c'est un gros montant et ils ne sont pas obliger d'accepter. J'appelle donc le service à a la clientèle pour faire valoir mes droits compte tenue de ce qui est écrit sur la facture à l'endos j'étais toujours dans un délais de 30 jours. tenez vous bien! aller sur pahrmaprix.ca puis en bas aller sous la rubrique service à la clientèle/remboursement/ puis cliquer sur remarques importante -voici ce que vous y trouverez. (Shoppers Drug Mart se réserve le droit de limiter ou de ne pas accepter le retour de certaines marchandises en tout temps et pour n’importe quelle raison;) WOW. C'est tout à fait légitime incroyable! Ne vous en faite pas les autres pharmaprix à sherbrooke honore les retours et donne un excellent service sans vous dénigrer ou vous juger. Conseil d'ami fuyez cette endroit à tout prix. Chanceux de pouvoir avoir 1 étoiles et pas 0!
(Translated) Best pharmacy in Sept-Îles (Original) Meilleure pharmacie à Sept-Îles
After a 45 min wait they told me the prescription drug was out of stock. Paid for it and waited for 5 days without any news (need to mention I was in PAIN?) Thought a pharmacy is there for people in need, in pain. Just avoid this one, there are options in the proximity
I great place if you show up especially if you need medication, but if you're trying to get a hold of someone by phone anytime after 9pm-10pm don't waste your time ????
(Translated) There is a Jean Coutu next door. I had my file transferred from Pharmaprix to Jean Coutu and they are in charge of the transfer. Pharmaprix de Champlain, I feel like I'm in a third world country. Incompetent, slow and unfriendly. (Original) Il y a un Jean Coutu juste à côté. J’ai fait transférer mon dossier de Pharmaprix à Jean Coutu et ce sont eux-même qui se chargent du transfert. Pharmaprix de Champlain, j’ai l’impression d’être ds un pays du tiers monde. Incompétents, lents et antipathiques.
(Translated) Very disappointing prescription service .... We could hear the flies being flown while the employees "seemed" not to notice the presence of customers to serve .... (Original) Service des prescriptions très décevants.... On entendais les mouches volées pendant que les employés "semblaient" ne pas remarquer la présence des clients à servir....
(Translated) EXCELLENT, always very clear answers, the pharmacist always listens attentively, very reassuring and comforting. Really I am very grateful. BIG THANKS !! (Original) EXCELLENT, toujours des réponses très claires, le pharmacien écoute toujours attentivement, très rassurant et réconfortant. Vraiment je suis très reconnaissante. GROS MERCI!!
They always have great sales
(Translated) I wanted to take pictures for my children's passports. they did it in 30 minutes. And the photos were not professional and not in conformity with the norm. (Original) Je voulais prendre des photos pour les passeports de mes enfants. ils l'ont fait en 30 minutes. Et les photos n'étaient pas professionnelles et non conformes à la norme.
Open 24 hours
(Translated) At 2am, the pharmacist offered me a great service !! I highly recommend this pharmacy !!! (Original) À 2am, le pharmacien m'a offert un super service !! Je recommande grandement cette pharmacie !!!
(Translated) I would give a score of 0 if I could. The service is dismal. Endless wait, we wait too long for our prescriptions the staff are severe ... (Original) Je donnerais un score de 0 si je pouvais. Le service est lamentable. Attente interminable, on attend trop long pour nos prescriptions les personnels sont sévères...
I used to like going to this pharmacy until one day one of their pharmacist denied me a plan B, couldn’t understand how my periods and just taking everything as a joke and laughing made me feel uncomfortable he told me to wait for my periods (they didn’t come till next week)
If you come to this Pharmacy I hope you are a patient person...be ready to wait ???? bring a camper and get comfortable! Anyone else have this experience over the years? The store is good but the lab...well keep reading the reviews!
Great place
(Translated) Nothing special about this pharmacy apart from the purchase of bus / metro tickets (Original) Rien de spécial dans cette pharmacie mis à part l'achat de billets de bus/métro
Opens 24h...
20x points for the win
Great pharmacy they guide you ina proper way n answers all your questions...!
(Translated) The 2020.03.23 around 15:00 pm I waited calmly behind the little red lines. When it was my turn to present myself at the checkout, the SECURITY GUARD snapped his fingers to tell me to move on. I felt like a dog who has to obey these orders. (Original) Le 2020.03.23 vers 15:00 pm J'attendais calmement derrière les petites lignes rouge. Quand mon tour est arrivé à me présenter à la caisse le GARDE DE SÉCURITÉ a claqué ses doigts pour me dire d'avancer. J'ai eu le sentiment d’être comme un chien qui doit obéir à ces ordres.
(Translated) Very good fast and courteous service (Original) Très bon service rapide et courtois
Well organized, good service but I hate the self service cashier
Great customer service, fast service and courteous
(Translated) The wait is long. (Original) L'attente est longue.
Personal, i have never had a issue with this Pharamaprix and I've been going here regularly for about 10 years.
????????
24/7 baby
(Translated) Customer service. 5/10 Lots of understanding on the phone Prescriptions: 3/10 A lot of waiting at the counter Checkout: 2/10 A lot of waiting before paying. (Original) Service aux client. 5/10 Beaucoup d’entente au téléphone Prescriptions: 3/10 Beaucoup d'attente au comptoir Caisse: 2/10 Beaucoup d'attente avant de payer.
(Translated) I waited at least 5 minutes at the checkout without anyone coming to answer me. It took a client out and the anti-theft detectors go off so that the cashier * who was hidden at the post office * came forward. No hello / smile / good day of the cashier it's like we're bothering her. Normally, I have nothing to say about the service of this pharmacy. (Original) J'ai attendu au moins 5 minutes à la caisse sans que personne ne vienne me répondre. Il a fallu qu'une cliente sorte et que les détecteurs anti-vol partent pour que la caissière *qui était cachée au comptoir postal* vienne en avant. Aucun bonjour/sourire/bonne journée de la caissière c'est comme si on la dérangeait. Normalement, je n'ai rien à dire sur le service de cette pharmacie.
(Translated) Bad service, refusal to exchange a purchase made the day before for another superior and more expensive product. In addition, a part was missing from the box. Bye bye, I will never set foot there again and I am transferring my medication records these days. Not strong, there are some who do not have the business boss ... :) (Original) Mauvais service, refus de m'échanger un achat effectué le jour d'avant pour un autre produit supérieur et plus cher. En plus ,il manquait une pièce dans la boîte. Bye bye, je ne remettrai jamais les pieds là et je transfert mon dossier de medicaments ces jours-ci. Pas fort , y en a qui n'ont pas la boss des affaires ... :)
(Translated) Best pharmacological team ... 10 out of 10 ... Listen, need, understand ect ... You will be totally dazzled by the laboratory department and its team including a top 1 delivery service ... Pharmacists and supports the pharmacy team ... In my opinion really THE BEST ... (Original) Meilleure équipe cie pharmacologique... 10 sur 10... Que se soit écoute, besoin, compréhension ect... Vous allez être totalement ébloui par le département laboratoire et son équipe y compris un service de livraison top 1... Pharmaciens et soutient de l équipe font de pharmacie... Selon moi vraiment LA MEILLEURE...
Clean and spacious pharmacy. Friendly and helpful staff. Great selection , especially cosmetics, vitamins and supplements and electronics .
(Translated) The problem with this pharmacy is that the cashiers are not kind. They are not polite and we feel treated like unwanted people. (Original) Le problème avec cette pharmacie c'est que les caissières n'ont aucune amabilité. Elles sont pas polies et on se sent traités comme des indésirables.
(Translated) Mediocrity!!! They are always late. They often make mistakes in the controls. And there they just got the price wrong. Fortunately I know the price, otherwise I would have paid 3 times more than it normally costs. It's a shame!!!! I'm not going to come here anymore. (Original) La médiocrité!!! Ils sont toujours en retard. Ils se trompent souvent dans les commandes. Et là ils viennent de se tromper même du prix. Heureusement je connais le prix, sinon j'aurais payer 3 fois plus que ça coûte normalement. C'est une honte!!!! Je ne vais plus venir ici.
24 hr pharmacy. It's really a good one. I needed to take a medicine after midnight and I found here and could buy. The pharmacist was very kind and fast to prepare the prescription.
(Translated) The night staff are courteous. (Original) Le personnel de nuit est courtois.
Opened 24h which is great. You can almost find anything and also at a good price.
(Translated) Quite wrong, the supervisor tells me that my gift card is empty and she doesn't want to give it back to me, but I have my bill at home. I had $ 100 on it and she tells me it's empty? Um impossible. Really fishy? (Original) Place de tout croche, la superviseur me dit que ma carte cadeau est vide et elle ne veux plus me la redonner mais j’ai ma facture à la maison. J’avais 100$ dessus et elle me dit que c’est vide? Um impossible. Vraiment louche?
(Translated) It's a big pharmaprix that's pretty new. (Original) C'est un grand pharmaprix qui est assez récent.
(Translated) Very satisfied with the service offered by pharmacists, they are very competent and offer good advice. (Original) Très satisfaite du service offert par les pharmaciens, ils sont très compétents et offres des bons conseils.
Great service. Pharmacist is very helpful! Open 24h.
(Translated) I walk into the pharmacy, no greeting or "hello". Arrived at 8:50 p.m. at the post office, 3 employees standing in the middle of a conversation and I seemed to be disturbing. 3 of the 4 feet in front of the lab have tons of placeable product bins that are stacked up which hides the product selection and clutters the lab front. Returned to the checkout before, I'm in the queue. A customer in front of me completes her transaction. It's my turn but a clerk asks me to step back and wait because he wants to make a purchase... just this gesture is unacceptable in good customer service. Several products have the wrong labels and wrong prices. One of the worst customer service I have received in a pharmacy. The trainings are greatly to be reviewed. (Original) Je rentre dans la pharmacie, aucun accueil ou "bonjour". Arrivé à 20h50 au bureau de poste, 3 employés debout en pleine conversation et je semblais déranger. 3 des 4 pieds devant le laboratoire ont des tonnes de bacs de produits à placer qui sont empilés qui cache la sélection de produits et encombre le devant de laboratoire. Rendu à la caisse avant, je suis en file d'attente. Une cliente devant moi termine sa transaction. C'est à mon tour mais un commis me demande de reculer et attendre car il désire faire un achat... juste ce geste est inacceptable dans un bon service à la clientèle. Plusieurs produits ont les mauvais étiquettes et mauvais prix. Un des pires services à la clientèle que j'ai pu recevoir dans une pharmacie. Les formations sont grandement à revoir.
(Translated) The essential. (Original) L'essentiel.
I always forget why I dislike so much coming to this pharmacy. Service is super slow and they do not respect the order of arrival. If a friend of the pharmacist shows up, he stops serving the clients that arrived first and are waiting for their prescriptions, and he goes with them to show them something . The order that people arrive should be respected are all important and we deserve respect.... people do not go to the pharmacy to chill , they go because they need service to feel Better. It’s disrespectful that they simply do not care about the other paying customers time.
Pharmaprix is, generally, going to be more expensive than say a dep or shopping for your stuff at Walmart BUT the fact that this place is open 24/7 is amazing. Parents needing last minute meds for their kids, teens or adults needing last minute snacks, or even older clientele who just want to walk around and do some quiet shopping are all the types of people I can see walking in at all hours of the night. Quick tip: if the main cash has a lineup, go to the makeup counter to pay. They're usually free and willing to pass your transaction ( within a reasonable amount of items).
(Translated) Even at 1 am, the pharmacist present took the time to answer all my questions! (Original) Même a 1h du matin, le pharmacien présent a prit le temps de répondre à toutes mes questions!
(Translated) Very good service, in all departments ... (Original) Très bon service, dans tous les départements...
Wide selection of products, a bit expensive but open 24hrs.
(Translated) Unlike the one in Champlain, the service is more pleasant here. My wife and I often come to buy the items on sale on the weekends and are always happy to find what we are looking for. (Original) Contrairement sur celui de Champlain, le service est plus agréable ici. Ma femme et moi venant souvent acheter les articles en solde la fin de semaine et nous sommes toujours satisfait de trouver ce que nous recherchons.
Very professional and excellent service
(Translated) Good variety, good quick service at the checkouts (Original) Bonne variété, bon service rapide aux caisses
(Translated) You can find everything, cold drinks, frozen meals and often good discounts (the 2 baskets close to the cash desk) (Original) On y trouve de tout, boissons froides, repas congelé et souvent des bons rabais (les 2 paniers proche de la caisse)
(Translated) Courteous and professional service! (Original) Service courtois et professionnel!
Do not trust them to do your passport picture they did mine wrong twice and I couldn’t even get a refund...
Mr. Merrouni is one good pharmacist like I rarely saw one. He pays attention to details, do proper follow ups and on top of it, such a gentleman. I had a pretty tricky drugs prescription from another country. He did it and made sure it suited me well by keeping tracks of my reaction to it. 5 stars, well deserved!
(Translated) Personally, pay attention to the prescription he prescribed if I had not had a second opinion I think my health was going to take a hit not to mention the very poor customer service for my part I recommend other places to bet on excellence and not the invoice very disappointed (Original) Personnellement faire attention au prescription qu’il prescrit si je n’avais pas eu un deuxième avis je crois que ma santé allais en prendre un coup sans parler du service à la clientèle très pourrie pour ma pars je vous recommande d’autre lieux miser sur l’excellence et non la facture très déçu
Great service and is open 24 h!!
(Translated) The service in the laboratory is so professional, the pharmacists and technicians take care of us, as an important patient. I was a new patient with a particular health condition, I informed a pharmacist and then I was undertaken by everyone. Very good welcoming team and to their business, BRAVO !!! (Original) Le service au laboratoire est tellement professionnel, les pharmaciens et techniciens s'occupent de nous, comme patient important. J'étais une nouvelle patiente avec une condition de santé particulière, j'ai informé une pharmacienne et ensuite j'ai été entreprise par tous. Très bonne équipe accueillante et à leur affaire, BRAVO!!!
I am shocked with the impoliteness of the pharmacy customer service. They keep you wait forever and they arrogantly try to dismiss you. I also found out that they charge up to 30 percent more on the medicines. I highly recommend to stay away from this place. I just was not able to ouf 0 starts put that is all they deserve!
(Translated) Very well (Original) Très bien
(Translated) Professional, helpful, (Original) Professionnel, serviable,
The pharmacy needs to improve their wait time, you shouldn't have to wait over an hour for a simple prescription. The customer service is mediocre and you need to pay attention to what is entered in your file or billed. I've decided to give my business to a smaller pharmacy on Centrale street.
(Translated) Ouach (Original) Ouach
(Translated) Quick service for medication and good advice I recommend this pharmacy (Original) Service rapide pour medicament et bon conseil je recomande cette pharmacie
(Translated) Excellent service (Original) Excellent service
(Translated) More than excellent service. (Original) Service plus qu'excellent.
(Translated) I love this Pharmaprix! Lucky you are there! Thank you for being open 24 hours a day, if you know how it helps when you have children! The service at the pharmacy counter always impeccable! (Original) J'adore ce Pharmaprix! Une chance que vous êtes là! Merci pour d'être ouvert 24h, si vous savez comment ça aide quand on a des enfants! Le service au comptoir pharmacie toujours impeccable!
(Translated) Very run-of-the-mill customer service ... staff unwilling to help and weekend specials are often out of stock .... (Original) Service client très ordinaire...personnel peu enclin à vous aider et les spéciaux du week end sont en rupture de stock souvent....
(Translated) Good pharmacy with a canada post service inside (Original) Bonne pharmacie avec un service de poste canada à l'intérieur
It's open 24hours, nothing more to say.
Very user friendly.
Nice place I really like it
Pleasant atmosphere, not too crowded and a professional staff. Went there to get a flu shot. Will go back for other stuff.
the pharmacy have a very good and friendly staff with great people there, and it's a nice store with so many products, everything is clean, it's so good that it's open 24 hours a day it is a very good help for everybody who may need for some emergency supply, had very good experience with them.
A nice pharmacy with the usual Pharmaprix experience
(Translated) Tees good service thank you (Original) Tees bon service merci
(Translated) Ya, my earlier 4 start is going down to a 2. A relative of mine bought me batteries at this place. (that kind of looked questionable) They did not work at all. I asked him to return them but he came back with a replacement instead and was 'very upset' at how the return was handled. Fortunately the replacement batteries worked. If they had not I would have on his behalf sent a complaint not only to consumers rights but also to the head office of Pharmaprix. Very lucky ~ ========= My previous choice of 4 stars will drop to 2. A family member bought me batteries there. They did not work at all. I asked him to return them, but he came back with a replacement. He was 'very upset' with the way the return was handled. Fortunately, the spare batteries worked. If they did not have it, I would have sent a consumer rights and Pharmaprix headquarters complaint on their behalf. (Original) Ya, my earlier 4 start is going down to a 2. A relative of mine bought me batteries at this place. (that kind of looked questionable) They did not work at all. I asked him to return them but he came back with a replacement instead and was 'very upset' at how the return was handled. Fortunately the replacement batteries worked. If they had not I would have on his behalf sent a complaint not only to consumers rights but also to the head office of Pharmaprix. Very lucky ~ ========= Mon précédent choix de 4 étoiles baissera à 2. Un membre de ma famille m'a acheté des piles à cet endroit. Elles ne fonctionnaient pas du tout. Je lui ai demandé de les retourner, mais il est revenu avec un remplacement. Il était 'très contrarié' par la façon dont le retour a été géré. Heureusement, les piles de rechange ont fonctionné. Si elles ne l’avaient pas, j'aurais envoyé en son nom une plainte aux droits des consommateurs et au siège social de Pharmaprix.
Weird double door entrance
Well equipped... Everything is available
(Translated) Good service!! (Original) Bon service!!
(Translated) Worst pharmacy and I had several in my many moves! Firstly, there is no service in French. I've been given medications that were never able to explain to me what was it and what for which 3 jars of 50 drugs that serve the exact same thing, and funny chance what the doctor told me and prescribed and what the pharmacy gives me is completely different. But it is true that it must make them make more money like that, we take advantage of the ignorance of the sick people to give them useless bills of $ 77. And we do not want to pay me back obviously. I have not yet talked about waiting, 45 minutes waiting, never seen that ... (Original) Pire pharmacie et j en ai eu plusieurs dans mes nombreux déménagements! Premièrement il n y a Pas de service en français. On ma donne des médicaments qu'on n a jamais été capable de m’expliquer c'était quoi et pour quoi dont 3 pots de 50 médicaments qui servent a exactement la même chose, et drôle de hasard ce que le médecin ma dit et prescrit et ce que le pharmacie ma donne c’est complètement different. Mais c est vrai que ça doit leur faire faire plus d argent comme ça, on profite de l ignorance des gens malade pour leur donner des factures inutiles de 77$ . Et on ne veut pas me rembourser évidemment . Je n ai pas encore parle de l’attente, 45 minutes d attente, jamais vu ca...
(Translated) In terms of pharmacy and beauty department, I give 5 stars. For groceries and 3-star post. (Original) Côté pharmacie et rayon beauté je donne 5 étoiles. Pour l'épicerie et poste 3 étoiles.
Love this pharmacy!! Friendly staff, especially Felicia! Very respectful pharmacist and is always happy to answer all of my questions.
(Translated) Convenient pharmacy with post office (Original) 带邮局的药店,很方便
Really helpful staff especially in the beauty department!!
They’re charging a staggering 26$ for a simple medical card picture!!!!!!!! This is outrageously exaggerated for a 1 minute picture
Quite possibly the worst pharmacy in town...long wait time to have your prescription filled...they ALWAYS say around 15 minutes... usually takes upwards of 30 minutes...they have frequently been backordered on several medications...and have given me someone else's medications in a bag with my name on it...
Their postal office is messed up! received a paper to go get my parcel. As I live far from there...I called...no answer at all during 10 calls. I called the client service there...I am told that they do not answer the phone until 6 ot 7pm...If you undetstand...it is near from the closing time... Then i call CANADA POST to get my parcel TRACKED i am told that my PARCEL IS THERE AT PHARMAPRIX BOUL. DES FORGES. I go there but I CAN'T GET MY PARCEL!!! I am told that my package ISN'T THERE! Liars! I told them that CANADA POST TOLD ME THAT IT WAS THERE... I AM RUDELY ANSWERED To go back there TOMORROW SATURDAY and she left to go to the little room behind... The service there is so messed up! Rude! It is to wonder what they are being paid for! Why is your pharmacy is still accepting such a bad partnership...?
(Translated) Very disappointed with our experience here, we place a phone order specifying twice that we need a drug X for our daughter and when we arrived at the pharmacy, the pharmacist had prepared the wrong medicine. Our daughter being sick and crying with hot tears waited only for this medicine, without consulting us, the pharmacist decided himself to modify our order. We did, however, have a prescription for our order and we received no apology from the pharmacist. (Original) Très déçu de notre expérience à cet endroit, on passe une commande téléphonique en spécifiant 2 fois qu'on a besoin d'un médicament X pour notre fille et lors de notre arrivée à la pharmacie, le pharmacien avait préparé le mauvais médicament. Notre fille étant malade et pleurant à chaude larmes n'attendait que ce médicament, sans nous consulter, le pharmacien a décidé de lui même de modifier notre commande. Nous avions pourtant un prescription pour notre commande et nous n'avons reçu aucune excuse de la part du pharmacien.
Horrible website
(Translated) It's very rare that I go to Pharmaprix, but I guess it was the nearest pharmacy that was still open. Upon entering there is a young lady who must greet clients, make sure they have a mask on and that they disinfect their hands. 3 people in front of me walked past without being greeted, I walked over and the young lady and she was on her phone in the Facebook app. I said good evening and no reaction and she didn't even lift her head. We should ban cellphones on work shifts unless our phone is a work tool. (My opinion to me) (Original) C’est très rare que je vais chez Pharmaprix, mais faut croire que c’était la pharmacie plus proche qui était encore ouverte. En entrant il y a une jeune demoiselle qui doit accueillir les clients, s’assurer qu’ils ont un masque et qu’ils se désinfectent les mains. 3 personnes devant moi ont passer sans se faire accueillir, je me suis approché et la demoiselle et elle était sur son téléphone dans l’application Facebook. J’ai dit bonsoir et même pas de réaction et elle ne s’est même pas levée la tête. On devrait interdire les cellulaires sur les quarts des travailles à moins que notre téléphone est un outils de travail. (Mon opinion à moi)
My go-to pharmacie! Love the new self checkout!
Excellent service friendly staff pharmacist specially helped me alot and answering my questions about medicine I needed thanks ????
Slow, rude service. Shocking wait times. Added fun fact, they deleted their old profile which was full of negative reviews.
Mr . Issam is one pharmasist that takes care of his clients with such care and a polite genteman , if you qant some one that cares go there, you will never regret it. G.H.
Worst place ever..been waiting here for 1h to get my meds. They are just ignoring you.
(Translated) Open 24/7, the people at the pharmacy are super nice, including the Drs in Pharmacy. What a pleasure (Original) Ouvert 24/7 , les personnes à la pharmacie sont super agréable y compris les Dr en Pharmacie . Quel plaisir
(Translated) Excellent service A lot of choices Clean (Original) Excellent service Beaucoup de choix Propre
Longest wait time when you have a sick and screaming child. Staff just stand around chit chatting. Its disgraceful.
Overnight pharmacist is extremely condescending. I was crying from pain and bleeding and he told me I was not suffering from a real medical emergency. Really did not make the effort to understand what I was explaining. Would much rather consult Dr. Google, there is better bedside manner and more helpful responses.
(Translated) I heard there is free covid testing and codeine 5/5!!! (Original) J'ai entendu dire qu'Il y a des tests covid gratuits et codeine 5/5 !!!
(Translated) Correct service the times I went. (Original) Service correct les fois que je suis allé.
(Translated) This is the second time in 2 months that my prescriptions have not been ready. I take the time to call in the morning to renew my prescriptions via the telephone service. The telephone service informs me that the drugs will be ready at 2:30 p.m. I go to the pharmacy at 7:30 p.m. and unfortunately nothing is ready. Very bad service (Original) C'est la deuxième fois en 2 mois que mes prescriptions ne sont pas prêts. Je prends le temps de téléphoner le matin pour renouveler mes prescriptions via le service téléphonique. Le service téléphonique m'informe que les médicaments seront prêts à 14h30 je me présente à la pharmacie à 19h30 et malheureusement rien est prêt. Très mauvais service
(Translated) Good (Original) Bien
(Translated) Customer service was poor 1 year ago when I had to order my medication from my pharmaprix of Gatineau: 3 days of waiting, and do not remind me! good experience 3 days ago my transferred meds took 1 hour and they called me! yo once! (Original) service à la clientèle laissait à désirer il y a 1 an quand je devais commander mes médocs de mon pharmaprix de gatineau: 3 jours d'attente, et ne me rappelle pas! bonne expérience il y 3 jours où mes médocs transférés ont pris 1 heure et ils m'ont appelés! yo une fois!
The wait time for prescriptions is very long. I had to wait 50 minutes for a very simple prescription I have been coming to this location for years but this is the last time.
(Translated) Excellent service but too slow. (Original) Excellent service mais trop lent.
(Translated) I like going there for their spectacular liquidations and for the products they have not found elsewhere. By cons, for cosmetics, I prefer to go to Jean Coutu (any) because they at least give samples with purchase, unlike Pharmaprix. It applies to all Pharmaprix, not just the Carrefour de l'Estrie. In addition to this Pharmaprix, there is an employee (an employee of a certain age, very small) really silly who cracks all the time, she is always angry. In front of the customers, it's really not nice. (Original) J'aime y aller pour leurs liquidations spectaculaires et pour les produits qu'ils ont qu'on ne retrouve pas ailleurs. Par contre, pour les cosmétiques, je préfère aller au Jean Coutu (n'importe quel) parce qu'eux au moins donnent des échantillons avec achat, contrairement au Pharmaprix. Ça s'applique à tous les Pharmaprix, pas seulement celui du Carrefour de l'Estrie. En plus à ce Pharmaprix, il y a une employé (une employé d'un certain âge, très petite) vraiment bête qui sacre tout le temps, elle est toujours fâchée. Devant les clients, ce n'est vraiment pas agréable.
(Translated) I was looking for a shingrix vaccine against shingles, no pharmacy had caused it to be out of stock. They had it and I had my injection on the spot. (Original) Je cherchais un vaccin shingrix contre le zona, aucune pharmacie ne l'avais cause de rupture de stock. Ils en avait et j'ai eu mon injection sur place.
(Translated) Excellent service from all employees (Original) Excellent service de tous les employés
U can get a bus pass here
Should have longer store hours. Closing should be 11pm.
Very very very bad service at the pharmacy waited 45 min for nothing when complaining that I am waiting for too long she told me you have to wait 20 min more, then precised that I received a call from them saying my prescription was ready she lied telling me nobody called you!!!!!!! Such a horrible place never going back there again
Today I called pharmaprix newman for a refill as I know it can be quite a wait when they are backed up with orders. Was told. Be a pharmacy rep that itd take roughly 30 minutes to prep, so I confirmed that I would be there and I was assured it would be ready. When I arrived 35 minutes later, I had wlto wait to see someone only for them to tell me they never processed the request and I was that I'd have to wait another 30 minutes! Transferring my prescription to another location, that is terrible service and a huge waste of time for me. What's the point of offering to prep in advance if your staff will simply forget to do it!?
Well known as the longest wait for prescription drugs in lasalle. Rude technician although the store is great. The lab is terrible
(Translated) The service is extremely poor, and the camera needs to be forced to buy your storage. It cost 38 dollars. You gave me a 512mb storage. Why don't you grab the money. (Original) 极度差劲的服务,照相还需要强迫买你们的存储器,花了38刀,你给我一个512mb的存储器,你们怎么不去抢钱呢。
Open 24 hours, cannot complain more.
(Translated) The people who work at the pharmacy counter are really incompetent 2x I had dosage errors Warning!!!!! Monitor your prescriptions (Original) Les personnes qui travaillent au comptoir de pharmacie c'est vraiment des incompétents 2x j'ai eu des erreurs de dosage Attention!!!!! Surveiller bien vos prescriptions
(Translated) if I could put less -10 star that's what I will have chosen. I went to this pharmacy to get two drugs. When I arrived, there was only 2 people before me so I thought I was great, I would not wait a long time. FAULT. There were at least 4 employees behind the counter and I had to wait 1 hour to be able to get my meds, people who had their prescription after me went first and what I needed was just a simple supplement. I wanted to withdraw my prescription so the waiting time was unbearable. I really do not recommend. (Original) si je pouvais mettre moins -10 étoile c'est ca que j'aurai choisi. Je me suis rendu à ce pharmacie pour recuperer deux médicaments. Lorsque je suis arrivé, il y'avait que 2 personne avant moi alors, je me suis dit super, je n'aurai pas attendre longtemps. ERREUR. Il y avait au moins 4 emploie derrière le comptoir et j'ai du attendre 1h pour pouvoir avoir mes médicaments , les gens qui ont deposer leur prescription apres moi sont parti les premiers et ce qui me fallait c'était juste des simples supplement. Je voulais rétirer ma prescription tellement le temps d'attente était insupportable. Vraiment je ne recommande pas.
Worst pharmacy services ever. Waiting time is excruciating.
(Translated) Always a lot of choice of products and good prices! Good service too. For the prescriptions I do not know on the other hand. (Original) Toujours beaucoup de choix de produits et bons prix ! Bon service également. Pour les prescriptions je ne sais pas par contre.
(Translated) Whenever I need to do some shopping this is the pharmaprix that I go to even if I have to make a small detour because the service is always excellent! I am a fan of cosmetic products, I love new trends I am always well served and advised by the employees of the department, whether it is by one of the advisors or the cosmetics manager who is always well made up elsewhere (I love !!) knows how to recognize my needs and always directs me to the right products for me! (Original) Chaque fois que j’ai besoin de faire des courses c’est à ce pharmaprix que je vais même si je dois faire un petit détour car le service est toujours excellent! Je suis une adepte des produits cosmétiques, j’adore les nouvelles tendances je suis toujours bien servie et conseillée par les employées du département, que ce soit par une des conseillères ou la gérante des cosmétiques qui est toujours bien maquillée d’ailleurs (j’adore!!) sait reconnaître mes besoins et me dirige toujours vers les bons produits pour moi !
Very nice people
This piece of garbage is price gouging on toilet paper and water . Your a store owner A PHARMACY !!!!!! You have no respect for the public and your store should be SHUT DOWN !!!!!!!!!
(Translated) The staff is really nice but some items are really expensive according to you pay to keep it open 24 hours (Original) Le personnel est vraiment très gentil mais certains items sont vraiment chère d’après on paye pour qu’il reste ouvert 24 hrs
A little expensive. But,nice place to do a little shopping from time to time
(Translated) THE BEST POSTAL SERVICE IN QUEBEC - FAST EFFICIENT ... BRAVO (Original) LE MEILLEUR SERVICE POSTAL AU QUÉBEC - RAPIDE EFFICACE... BRAVO
Few days ago had the worst experience at this pharmaprix. As entering the store an employee requested i remove my gloves as he claimed its the law. I refused by explaining that there is no such a law and its for my own protection wearing gloves and mask ,and employee became agressive about it asking me to leave the store. As he claim the owner wont allow clients to enter wearing gloves.
(Translated) On Sunday January 16 I had a bad experience. Already the employee (Inès) was stupid, impatient, mistake in the price because she didn't want to change it, she said that we didn't do that in this store, she was in such a hurry to leave that she even told us did not submit the invoice. It was 7:04 p.m. and I imagine she was supposed to finish at 7:00 p.m. (Original) Le dimanche 16 Janvier j’ai eu une mauvaise expérience. Déjà l’employée (Inès) était bête, impatiente, erreur dans le prix parce qu’elle voulait pas le changer elle a dit qu’on ne faisait pas ça dans ce magasin, elle était tellement pressée de partir qu’elle nous a même pas remis la facture. Il était 19:04 et j’imagine qu’elle devait finir à 19:00.
(Translated) Good luck with cosmetic returns. I went to the Sainte-Rose Pharmaprix to get my makeup done at a wedding. Myranie, the makeup artist was great and I had good service at that time. So I buy two products, but one of them didn't suit me. I wanted to return the product (unused and in perfect condition, I want to specify it), but could not do so, because the cosmetic manager was not in store and she alone (according to the policies of the branch) could authorize a return. I was told to come back when the manager was in the store, the next day between 9 am and 5 pm. Not great, when you work the same hours. I will not be returning to this Pharmaprix for cosmetic shopping anymore, I am so disappointed with my experience and the return policies are inflexible. What a disappointment. (Original) Bonne chance pour les retours cosmétiques. Je suis allée au Pharmaprix de Sainte-Rose pour me faire maquiller lors d'un mariage. Myranie, la maquilleuse était super et j'ai eu un bon service à ce moment. J'ai donc acheter deux produits, mais l'un d'entre eux ne me convenait pas. J'ai voulu retourner le produit (inutilisé et en parfait état, je tiens à le spécifier) , mais impossible de le faire, car la gérante cosmétique n'était pas en magasin et elle seule (selon les politiques de la succursale) pourrait autoriser un retour. On m'a dit de revenir quand la gérante serait en magasin, soit le lendemain entre 9h et 17h. Pas super, quand tu travailles au mêmes heures. Je ne retournerai plus faire mes emplettes cosmétiques à ce Pharmaprix, je suis vraiment déçue mon expérience et les politiques de retour sont inflexibles.Quelle déception.
Known to make mistakes. Check your prescription very carefully before you leave the pharmacy to make sure they served you is what you ordered. Not recommended.
(Translated) The pharmacist team is extraordinary and what about the service of the beauty galleries! ⭐⭐⭐⭐⭐ (Original) L'équipe de pharmacien est extraordinaire et que dire du service des galleries beauté ! ⭐⭐⭐⭐⭐
(Translated) Pharmacist who does not even look at the finish he was 3. Expected 10 minutes. I go elsewhere. (Original) Pharmacienne qui te regarde même pas à l'arrivée il était 3.Attendue 10 minutes.Je vais ailleurs.
(Translated) Troop datente (Original) Troppp dattente
(Translated) Excellent service. (Original) Excellent service.
(Translated) very disappointed with the manager of cosmetics "Stéphanie" very aggressive and abrupt to ask us to pay for the items that have to be touched "pencil for eyes just to see the colors" she comes and asks us to go immediately to the checkout to pay them with a very unpleasant tone, supposedly that it is the covide instruction in addition when I ask her to change the way she talks to customers, she answers "after 5 minutes of discussion it's normal I'm talking to you about such way "unfortunately I have always been satisfied with the service especially with the saleswoman" Vickie "she is superb but I wonder how they put a manager who does not hesitate to treat her customers badly at 8am what to say at the end of his day ???? (Original) très déçu de la gerante du cosmétiques "Stéphanie "très agressive et brusque pour nous demander de payer les articles qu'ont a toucher "crayon pour yeux juste pour voir les couleurs" elle vient et nous demande de passer tout de suite à la caisse pour les payer avec un ton très désagréable soi-disant que c'est la consigne covide en plus quand je lui demande de changer sa façon de parler a la clientèle elle me répond "après 5 min de discussion c'est normale je vous parle de telle façon " malheureusement j'ai toujours été satisfaite du service surtout avec la vendeuse "Vickie" elle est superbe mais je me demande comment ils mettent une gérante qui n'hésite pas de mal traiter ses clients à 8h du matin que dire a la fin de sa journée ????
Price are normal.
Good Service-good price...
Couldn’t handle a customer’s single exception at the post office and had us wait an hour in line (instead of dealing with the problem separately) to be told we would need to come back because they close at 3 o’clock
very bad experience. employees do not bother to people. long waiting time. no good staff services.
(Translated) Zero service .. he prefers to pay a security guard to annoy customers so as not to leave with the basket, instead of paying employees to do the job. And no manager of the fds ... no respect for this pharmaprix (Original) Zéro service.. il aime mieux payer un agent de sécurité pour écoeurer les clients pour ne pas sortir avec le panier, au lieu de payer des employé(e)s à faire la job. Et aucun gérant la fds ... aucun respect pour cette pharmaprix
(Translated) Very good staff. People know the products and they are very nice! (Original) Très bon personnel. Les gens connaissent les produits et ils sont très gentils!
(Translated) tresutileencasurget (Original) tresutileencasurget
Very unpleasant experience with the pharmacy female tehnision.
Nice pharmacy. Helpful people.
If you think its normal for it to take 24 hours to fill a prescription, especially for a newborn, you should not be in business. Period.
(Translated) Completely non-professional sellers. On Monday June 4th I wasted half an hour because the seller didn't know how Lotto Poker works and wouldn't give me the money I won. And two other sellers said It was normal. Zero service is the worst store I have ever seen. (Original) Vendeurs complètement non professionnels.Le lundi 4 juin j'ai perdu une demi-heure parce que le vendeur ne savait pas comment fonctionne Lotto Poker et ne voulait pas me donner l'argent que j'ai gagné.Et deux autres vendeuses ont dit que c'était normal.Le service à zéro est le pire magasin que j'ai jamais vu.
I received both doses of the covid vaccine at this pharmacy and they were very organized. Staff was friendly and would recommend this pharmacy to anyone wanting to get their vaccine.
(Translated) I have the impression that there is a bad communication between the employees who prepare the pharmaceutical drugs. It has happened to me twice that I have been notified by phone that my prescriptions are ready and once I get there, I am told that they have not received anything from the doctor / clinic. (Original) J'ai l'impression qu'il y a une mauvaise communication entre les employés qui préparent les médicaments pharmaceutique. Il m'est déjà arrivé à deux reprises qu' m'avise par téléphone que mes prescriptions sont prêtes et une fois rendu sur place, on m'avise qu'ils n'ont rien reçu de la part du médecin/clinique.
(Translated) Always good service, since the renos this is the branch I go to. I love the cosmetic service, the girls are super nice, and always advise me the best things. The store is always clean and I find everything. (Original) Toujours un bon service, depuis les renos c'est la succursale que je vais. J'adore le servise au cosmetique, les filles sont super sympa, et me conseille toujours les meilleure choses. Le magasin est toujours propre et je trouve tout.
(Translated) I have been at this pharmacy for 8 years and I am very satisfied with the service it provides me. (Original) Je suis a cette pharmacie depuis 8 ans et je suis très satisfait du service qu'il me procure.
(Translated) Excellent service and very professional and courteous staff I was served by a woman called Caroline in the cosmetics department she suggested a product that looked very interesting thank you for your attention. (Original) Excellent service et le personnel très professionnel et courtoie j'ai étais servie par une femme qui s'appelle Caroline dans le département cosmétique elle ma suggéré un produit qui avait l'air très intéressant merci pour votre attention.
(Translated) Service on the floor is adequate. But it's very different at the prescription counter .... medication errors, change for a generic without notice, not count the number of pills properly. Despite a discussion with the pharmacist owner, nothing has changed. (Original) Le service sur le plancher est adéquat. Mais c'est bien différent au comptoir des ordonnances.... erreurs de médicaments, change pour un générique sans aviser avant, ne compte pas le nombre de pilules adéquatement. Malgré une discussion avec la pharmacienne propriétaire, rien n'a changé.
(Translated) I can not even give a star to this place but there are no other choices worse than that I took some products in liquidation and I wanted to pay! At the checkout the price was regular, so I said that in the rows it said it was in liquidation, the cashier called one of the other working and started to talk to her in another language that I did not not understood. I went with him on purpose to make sure but he just took the price off, I told him he made a mistake and he replied that it just happened by chance. Other stores apologize and sell the liquidation product but here they have not even excused themselves did not accept that it was their faults, they did as if nothing had happened! (Original) Je ne peux même pas donné une étoile a cette place mais il n y a pas d'autres choix pire que ça J'ai pigé quelques produits en liquidation et je voulais payer! Rendu a la caisse le prix était régulier, donc je les ai dit que dans les rangées ça disait que c'était en liquidation, la caissière a appellé un des autres travaillant et a commencé a lui parler en une autre langue que je n'ai pas compris. Je suis aller avec lui par exprès pour m'assurer mais il a juste enlever le prix, je lui ai dit qu'il a fait une faute et il m'a répondu que c'est juste arrivé par hasard. Les autres magasins s'excusent et vendent le produit en liquidation mais ici ils se sont même pas excusé, ils n' ont pas accepté que c'était leur fautes, ils ont fait comme si de rien été!
(Translated) Courteous service, well done to the whole team (Original) Service courtois un beau bravo à toute l’équipe
(Translated) Excellent service (Original) Excellent service
To the « nightmare guy » (Mack Bolan), I understand you feel like verbalising your frustration by writing bad comments on this pharmacy but seriously they fired you and the only one to blame is yourself with your incompetence and dishonesty at this job. You should be ashamed of yourself. These people are great, very professional and care about there customers.
(Translated) Warm and prompt service. (Original) Service chaleureux et rapide.
(Translated) Open 24 hours Always quick and impeccable service, both on the side of customer service that the lab. Speed of communication between doctors and pharmacists. Conscientious and helpful. courteous delivery own shop well stocked shelves The rotation of the expiry dates is done regularly. Articles in Special rarely fail ... There are now some fresh produce available. It helps out! The counter positions allows us to receive and ship our packages without additional visit. This is one of my favorite shops ... you found ... (Original) Ouvert 24 heures Toujours un service rapide et impeccable, autant du côté du service à la clientèle que du laboratoire. Rapidité de communication entre les médecins et les pharmaciens. Consciencieux et serviables. Livraison courtoise Magasin propre Tablettes bien garnies La rotation des dates d'expiration est faite régulièrement. Les articles en spécial manquent rarement... Il ont maintenant quelques produits frais disponibles. Ça dépanne ! Le comptoir des postes nous permet de recevoir et expédier nos colis sans détour supplémentaire. C'est un de mes commerces préférés... vous l'aurez constaté...
(Translated) All good service (Original) Ttes bon service
Courteous Staff and fast service!
(Translated) Worst pharmacy ever! Poor service and waiting time is extremely long despite the high number of employ -5 star to avoid (Original) Pire pharmacie ever! Service médiocre et le temps d'attente est extrêmement long malgré le nombre elevé d'employer -5 etoile à éviter
This store would not let me pay for my purchases with a debit card at a normal cash. They told me I had to use a self serve cash. I told them I did not want to use the self serve cashes nor do I believe in them. They were adamant about their policy so I left everything at the cash and walked out. I then went to the Carrefour Angrignon branch and had absolutely no problem with them forcing me to a self serve cash. This branch is my go to.I will stay put with them and never go back to the Champlain branch.
(Translated) Very clean. Very courteous staff. Special thanks to pharmacist Zahra who took the time to take care of my child who needs specialized medication thanks to his expertise. (Original) Très propre. Personnel très courtois. Un merci particulier à la pharmacienne Zahra qui a pris le temps de s'occuper de mon enfant qui a besoin de médicaments spécialisés grace à son expertise.
Busy store but the cashiers are very fast and friendly.
(Translated) Disappointed with the quality of customer service !!! I'm calling today to renew my medication, I was put on hold directly without being notified, I found it Weird but hey, the worst thing I was hung up on without having the chance to speak with an attendant. I recall the same scenario a second time! I call again for the third time, an attendant finally answered me, I point out that I got hung up on my face twice, she cuts me off by asking me "what is the prescription number? She doesn't want to know anything, according to her it's because it's busy ????. If the pharmacy is busy, is it normal for customers to get hung up? I find that really unacceptable and I consider it a lack of respect for customers. Finally, I decided to simply change pharmacy, that's not how you treat a sorry customer! (Original) Déçue de la qualité de service à la clientèle!!! J'appelle aujourd'hui pour renouveler mes médicaments, on m'a mis en attente directement sans qu'on m'avise, j'ai trouvé ça Weird mais bon, le pire ce qu'on m'a raccroché sans avoir la chance de parler avec un préposé. Je rappelle une deuxième fois même scénario! Je rappelle encore pour la troisième fois, une préposée m'a enfin répondu, Je souligne que je me suis faite raccrocher au nez deux fois, elle me coupe la parole en me demandant "quel est le numéro de prescription ? Elle veut rien savoir, d'après elle c'est parceque c'est occupé ????. Si la pharmacie est occupée c'est normal que les clients se font raccroché au nez?? Je trouve ça vraiment inacceptable et je considère que c'est un manque de respect envers les clients. Finalement, j'ai décidé de changer de pharmacie tout simplement, c'est pas comme ça qu'on traite un client désolée!
(Translated) I like going to Pharmaprix Because I find everything I want there And the service to the laboratories of the Pharmacy is really great. (Original) J'aime bien aller chez Pharmaprix Parce que j'y trouve tout ce que je veux Et le service aux laboratoires de la Pharmacie est vraiment formidable.
I used to go to this pharmacy till this one time the person was laughing and was denying me service he was really rude
Cool
(Translated) I like this place. Courteous and prompt service. And if it's not fast, they take the time to ask you to wait because they end up with another client (Original) J'aime bien cet endroit. Service courtois et rapide. Et si ce n'est pas rapide, ils prennent le temps de te demander d'attendre car ils terminent avec un autre client
(Translated) 24 of 24 this perfume (Original) 24 sur 24 ce parfais
(Translated) Two customers before me at the pharmacy counter, waiting one hour. Upon receipt of the drug and payment of it, another 5min to wait for the "recommendations" of the pharmacist. The pharmacist does not know any of the two drugs, so have to read the sheet in front of me, I could have done it alone. In addition he was mistaken in reading. This same pharmacist, while I waited for his recommendations, was sending a walk behind the counter. Take a vacation, my friend, if you are no longer able. Then in addition, the drug was 25% more expensive than Brunet on Centrale. This is my second bad experience with this pharmacy. No chance I go back there. Cia. (Original) Deux clients avant moi au comptoir de la pharmacie, attente d'une heure. Lors de la réception du médicament et du paiement de celui-ci, un autre 5min pour attendre les "recommandations" du pharmacien. Le pharmacien ne connais aucun des deux médicaments, donc dois lire la feuille devant moi, j'aurais pu le faire seul. En plus il se trompait en lisant. Ce même pharmacien, pendant que j'attendais ses recommandations, étais entrain de d'envoyer promener un comis en arrière du comptoir. Prend des vacances mon ami si tu n'es plus capable. Puis en plus, les médicament était 25% plus cher qu'au Brunet sur Centrale. C'est ma deuxième mauvaise expérience avec cette pharmacie. Aucune chance que j'y retourne. Cia.
(Translated) three good (Original) Tres bien
Ok
(Translated) Good service (Original) Bon service
(Translated) Really terrible service. 10 days ago I go for a prescription. I was informed on the spot that there were only 2 pills left at the renewal (seems to me that they could have told me the previous time ...). They tell me that they will accommodate me (what a generosity) and that they send a fax (!!) to the doctor. Today, unable to renew my prescription because the doctor would not have responded. They therefore do NO follow-up on their requests to the doctors. I called my doctor, they NEVER got the fax. This is the 3rd time this has happened in a year. Good evening ... I'm leaving this pharmacy of clowns. (Original) Service vraiment exécrable. Il y a 10 jours, je vais pour une prescription. On m'avise sur place qu'il ne reste que 2 pilules au renouvellement (me semble qu'ils auraient pu me le dire la fois précédente tsé...). On me dit qu'on va m'accommoder (quelle générosité) et qu'ils envoient un fax (!!) au médecin. Aujourd'hui, incapable de renouveler ma prescription parce que le médecin n'aurait pas répondu. Ils ne font donc fait AUCUN suivi sur leurs demandes vers les médecins. J'ai appelé mon médecin, ils n'ont JAMAIS reçu le fax. C'est la 3eme fois que ça arrive en une année. Bonsoir... je quitte cette pharmacie de clowns.
(Translated) The pharmacy service is endless! I waited 45 minutes for my prescription that is already sold ready made Even no need to fill a bottle ... it takes 1 hour to get his medicine! (Original) Le service en pharmacie est interminable ! J'ai attendue 45 minutes pour ma prescription qui est déjà vendue toute faite Même pas besoin de remplir un flacon... il faut se prévoir 1 heure pour aller chercher ses médicaments!
(Translated) Many special items always on pc offer (Original) Beaucoup articles en spécial toujour des offre pc
(Translated) I called at 10h pm to get my prescription ready since it is always long and if I call an hour before I go it is still not ready when I arrive. I told myself I will call at 10am and go there at midnight !! I arrive at midnight it is still not ready !! I wait 15 minutes to be told that he couldn't do it .... Didn't he want to watch this before !? Like when I called her !? Esti of stupid air in addition !!! (Original) J’ai appeler à 10h pm pour faire préparer ma prescription vue que c’est toujours long et si j’appelle une heure avant d’y aller c’est toujours pas prêt quand j’arrive. Je me suis dit je vais appeler a 10h et y aller à minuit!! J’arrive à minuit elle n’est toujours pas prête!! J’attend 15 minutes pour me faire dire qu’il n’y en a pu.... Ça lui tentais pas de regarder ça avant!? Comme quand je l’ai appeller!? Esti d’air bête en plus !!!
(Translated) I went on weekends and no staff wore masks. They filled the shelves without masks. It surprised me a lot. The clientele is often elderly and young people can have covid without having symptoms. The government recommends wearing a mask to protect others. I do it. (Original) Je suis allé en fin-de-semaine et aucun employé portaient des masques. Ils remplissaient les étagères sans masques. Ça m’a surpris beaucoup. La clientèle est souvent âgée et les jeunes peuvent avoir la covid sans avoir de symptômes. Le gouvernement recommande de porter un masque pour protéger les autres. Je le fais.
(Translated) Very long delivery a day sometimes telephone line often get mixed up and at the laboratory make me say Your cellphone is not working well rather your it is for politeness I feel not at ease the technicians look very, very bad in their jobs. It's not funny I'm not going I wait and I have it delivered I advise and I myself will change very little tact and knowledge I was told want you generic I have already I answered second time want you generic I have been told to you that I already know more about my medications as an employee of the brand in training. Ô. Keep me stupid (Original) Livraison très longue une journée parfois ligne téléphonique souvent mêler et au laboratoire me faire dire Ton cellulaire marche mal plutôt votre c'est pour la politesse je me sens pas à l'aise les techniciens ont l'air très très mal dans leur emploi c'est pas drôle je n'y vais pas j'attends et je fais livrer je conseille et je vais moi même changer très peu de tact et connaissances me suis fais dire voulez vous générique je l'ai déjà j'ai répondu deuxième fois voulew vous générique je vous est dit que je pre ds déjà je connais plus mes médicaments en temps que preposee aux bénéficiaires marque en formation. Ô. Reste moi bete
(Translated) Worst customer service I have ever seen! I will set foot there more ... (Original) Le pire service à la clientèle que j'ai jamais vu ! Je remettrai plus les pieds là-bas...
Great service under tough circumstances. This Pharmaprix is usually very busy
(Translated) Exemplary service (Original) Service exemplaires
(Translated) The staff are great (Original) Les personnels sont super
(Translated) The clerks are wonderful but pharmacy side parcontre, always in a hurry to the past without talking about the wait! Small worries with very temporary insurance? do not count on your pharmacist to help you leave you in crisis without your pump! Really but really ordinary! I'm going back with uniprix (Original) Les commis sont merveilleux mais du côté pharmacie parcontre, toujours pressé de passé au suivent sans parler de l'attente ! Petit soucis avec les assurances tres temporaire? ne compté pas sur votre pharmacien pour vous aider quitte a vous laisser en crise sans vos pompe ! Vraiment mais vraiment ordinaire ! Je retourne avec uniprix
What kind of respectable establishment does not carry the Munchies Chips? How do you get off selling snacks and ships and do not even carry in stock the best chips of them all. I have been a weekly customer at your branch since opening, and the one time i went out of my way to give you my business, even though the dollar store was closer, i was responded to with an abrupt "NO" when asked if my favourite pharmacy carried my beloved chips. I will not be returning to this branch!
(Translated) Good service to cosmetics. Good selection of perfumes from big brands like Channel, Paco Rabanne ... etc (which unfortunately Jean-Coutu does not have). The price of perfumes is equivalent to La Baie. Very handy grocery section on public holidays when supermarkets are closed. And the prices are reasonable. (Original) Bon service à la cosmétique. Bonne sélection de parfum de grandes marques comme Channel, Paco Rabanne...etc (que malheureusement Jean-Coutu n’a pas). Le prix des parfums est équivalent à La Baie. Section épicerie bien pratique lors des jours fériés où les grandes surfaces sont fermées. Et les prix sont raisonnables.
During the tough times we are all living through you would think people would be a little more considerate, The Night Staff is absolutely, disgusting, mean, rude, disrespectful, if you can't work or serve the public with empathy and show some kind of consideration, then change careers!
Ok..
Not good it's best????????
Bunch of crooks
(Translated) This is honestly the worst Pharmaprix I have been to. The cashiers are doing their job well and I congratulate them. However, there are big gaps in the management of the store. I am not talking here about service / customers, but simple moral codes. The lack of ethics on the part of the manager is obvious. There is a great lack of tact on his part, and above all an immense lack of consistency. (Original) Il s'agit honnêtement du pire Pharmaprix que j'ai fréquenté. Les caissiers et caissières font bien leur travail et je leur en félicite. Cependant, il y a de grandes lacunes quant à la gestion du magasin. Je ne parle pas ici de service/clients, mais de simple codes moraux. Le manque d'éthique de la part du gestionnaire est flagrant. Il y a un grand manque de tact de sa part, et surtout un manque de cohérence immense.
This is the second year in a row where I receive a gift card from this store that has had problems with it. Stop selling gift cards if you’re unable to process them properly. Look into training your cashiers.
(Translated) The best of the area (Original) Le meilleur du coin
(Translated) Good delivery service (Original) Bon service de livraison
Best pharmacy
One stop shop for eveything you need. Pharmacists are extremely nice and very knowledgeable!
14.19$ for a pack of toilet paper is extreme greed on valunarble people. The owners of this place should be ashamed of themselves for banking in on the outbreak. This is straight greed and this place shouldn’t be supported.
Horrible customer service at the pharmacy counter and by phone. Zero customer service skills and everyone is just rude and not very helpful.
Big store and good service
(Translated) Quite honestly, the worst customer service both on the floor and at the checkouts but ESPECIALLY behind the pharmacy counter. The wait time is appallingly long, never a smile from the employees, everyone looks jaded - it is heartbreaking sadness ... I have been promising myself for years to 'shop' for another pharmacy in my corner where people will have at least a hint of empathy but here I am just diagnosed with cancer and I dare not do change because the hospital and all my doctors have contact details for this pharmacy when a prescription needs to be faxed and I don't have the energy to contact everyone with the change. But believe me, it will be done as soon as I get out of it. On my last visit, I kindly asked the person if my prescription could be filled quickly as I was coming out of a chemotherapy session that lasted over 9 hours and was completely flat. Waiting time: 55 minutes !!!! On two occasions, I inquired if everything would be finalized soon and each time I was stupidly told that it was coming and I was invited to sit down ... It's a shame because I love the in-store selection and it's very close to where I live, but enough is enough. However, I must admit that I had excellent service from a pharmacist (Fouad) who called me to discuss a drug. I couldn't help but tell him it was the first time that I felt well served but unfortunately every time I go there in person it is never on duty and I always run into inexpressive robots? (Original) Très honnêtement, le pire service à la clientèle autant sur le plancher qu’aux caisses mais SURTOUT derrière le comptoir pharmaceutique. Le temps d’attente est épouvantablement long, jamais un sourire des employés, tout le monde a l’air blasé - c’est d’une tristesse à mourir... Ça fait des années que je me promets de ‘magasiner’ une autre pharmacie dans mon coin où les gens auront au moins un soupçon d’empathie mais voilà que je viens d’être diagnostiqué d’un cancer et je n’ose pas faire de changement car l’hôpital et tous mes médecins ont les coordonnées de cette pharmacie lorsqu’une prescription doit être télécopiée et je n’ai pas l’énergie de contacter tout le monde avec le changement. Mais croyez-moi, ce sera fait dès que j’en serai sortie. Lors de ma dernière visite, j’ai gentiment demandé à la personne si ma prescription pouvait être remplie rapidement car je sortais d’une session de chimiothérapie qui a durée plus de 9 heures et j’étais complètement à plat. Temps d’attente: 55 minutes!!!! À 2 reprises, je me suis informée si le tout serait finalisé sous peu et à chaque fois on me répondais bêtement que ça s’en venait et on m’invitait à aller me rassoir... C’est dommage car j’adore la sélection en magasin et c’est tout près de chez moi, mais là assez c’est assez. Je dois cependant avouer avoir eu un excellent service d’un pharmacien (Fouad) qui m’a appelé pour discuter d’un médicament. Je n’ai pu m’empêcher de lui dire que c’était la première fois que je sentais bien servie mais malheureusement, à chaque fois que j’y vais en personne, il n’est jamais en service et je tombe toujours sur des robots inexpressifs?
Malgré les différentes informations et photos à l'appui que j'avais, le pharmacien Bilal n'a jamais voulu évaluer ma situation. Il semblait plus occuper à parler avec une femme qu'il semblait connaître. Il était arrogant dans ses réponses et avant même d'avoir eu la chance de compléter ma phrase, il avait déjà choisit qu'il ne me servirait pas et ce, malgré que selon la loi 41, il était en mesure de me prescrire le produit qu'il me fallait.
I went to the store on Friday to purchase a router I had seen there for approximately $40 and change, it scanned at the cash for $69.99. I mentioned to the cashier that the sticker says $40 and change, she came to look and then proceeded to tell me everything I'm that isle was wrongly priced. She then consulted with another employee who told her to charge $69.99 because that is the correct price, even though the label was in the wrong spot. When I proceeded to tell her that by law she should sell it to me for $40 and change because it was their mistake and the cashier even said everything there was wrongly priced, the second employee rudely stated "that's not how it works in this store". I put the router back and walked out. It's not even the fact that she didn't sell it for the ticketed price, it's a matter of how rude she was. Some employees need a training in customer service.
(Translated) Never seen . It is the worst pharmacy in pharmaprix. Oh God. They treat people as if they are asking for charity at home. No customer service. A jean cost just for information for a drug where its place for example which department. The person accompanies you until the client finds what he is looking for. Here at this pharmaprix the cashier where I know what is called Sandra say I do not do a consultation !!!!! What she is talking about I did not ask for a consultation and it was not the first time that someone did this to me I would never come back pffff (Original) Du jamais vu . C'est la pire pharmacie de pharmaprix . Oh God . Ils traitent les gens comme s ils demandent de la charité chez eux . Aucun service clientèle . A jean coûtu juste pour des renseignement pour un médicament où se trouve sa place par exemple quel rayon . La personne t accompagne jusqu'à ce que le client trouve trouvé ce qu'il cherche . Ici a cette pharmaprix la caissière où je sais c qui qui s appele Sandra dis je fais pas une consultation!!!!! De quoi elle parle j ai pas demandé une consultation et c était pas la première fois que quelqu'un me fais ça jamais je reviendrai pffff
(Translated) 9:25 am .... pm ... Are 4 vehicles that would have needed to go ... it's CLOSED .... PLEASE UPDATE YOUR TIMES ... Thank you (Original) 9h25....pm... Sommes 4 véhicules qui auraient eu besoin d,aller...cest FERMÉ....SVP METTRE VOS HORAIRES A JOUR... Merci
Decent
(Translated) Store often empty, no service (Original) Magasin souvent vide, pas de service
Worst Pharmaprix I've ever been to.
(Translated) Excellent service from the pharmacist, and a real savior for nighttime emergencies Recommended (Original) Excellent service du pharmacien, et un vrai sauveur pour les urgences nocturne Recommandé
(Translated) Good luck having someone answer in the pharmacy on weekends (Original) Bonne chance pour avoir quelqu'un qui répond en pharmacie les weekend
(Translated) Always welcoming, friendly and very competent Cosmetics staff. I always come back to see them, I always have the best advice and I see a difference. By far the BEST pharmacy. Aline Normandin (Original) Staff aux Cosmetiques toujours accueillantes, aimables et tres compétentes. Je reviens toujours les voir, j'ai toujours les meilleurs conseils et je vois une différence. De loin la MEILLEURE pharmacie. Aline Normandin
STOP HARRASING PEOPLE TO ORDER MEDS BEFORE THEY COME TO YOUR STORE!!! I am capable to decide if I want to order in advance or to wait till you prepare my meds . Each time your are asking me this, my blood pressure going up, mabe I would be better qithout meds than coming and be subjwct to your harrasments.
I love this pharmacy! The employees are helpful and friendly. The pharmacists are also very knowlegeable and very helpful. Best pharmacy I've ever been associated with.
Great pharmacists. Rewards program very good. Great location.
Best pharmacy in town ! I love going there. Very nice employees in all departments as well as very professional at the prescription counter. Highly recommend it !
(Translated) 2 out of 3 times I get bad service at this Pharmacy. The employees are rather rude, even when they have nothing better to do. But hey, it's a pharmacy. It will survive good service bad service. (Original) 2 fois sur 3 j'obtiens un mauvais service à cette Pharmacie. Les employées sont plutôt désagréables, même lorsqu'elles n'ont rien de mieux à faire. Mais bon, c'est une pharmacie. Elle survivra bon service mauvais service.
Plus de 45 minutes d'attente pour récupérer une prescription (une boîte de médicaments). Il n'y avait pas d'autres clients...
verry verry nice people working in this location & they give me all the time I need to get explained to me about new medicines they will NEVER let me go bifore they confirm that I understand 100% evry thing. very big thank you to MR . muhamad to be good human been & taking care of everybody. God bless you
(Translated) Opening hours displayed not respected ... No drugs ???????? (Original) Heures d’ouvertures affichées non respecté … Pas de médicaments ????????
We have visited here several times in the past few years. Its a good pharmacy. Location : located conveniently with ample parking space. Opening hours : 24/7 which is fantastic Space : Very clean and spacious. Items by isles are well organised. Consists of cosmetics, essentials, gifts, small grocery corner and a pharmacy. Staff : very approachable, attentive, respectful and accommodating.
(Translated) Clean place and helpful employee and smile, (Original) Endroit propre et employer serviable et sourire au lèvre,
(Translated) Pharmacy billing error. Simply unacceptable. (Original) Erreur de facturation à la pharmacie. Simplement inacceptable.
Only 24 hours store in the area.
(Translated) I have been coming here for several years. When I brought my prescription today, the pharmacist told me that the doctor had written the wrong medication. After contacting him, he corrected the error. Thank you very much to the conscientious work of this pharmacist who avoided me many problems. (Original) Je viens ici depuis plusieurs années. En apportant ma prescription aujourd'hui, le pharmacien m'a avisé que le médecin avait inscrit le mauvais médicament. Après l'avoir contacté, il a corrigé l'erreur. Merci beaucoup au travail consciencieux de ce pharmacien qui m'a évité bien des problèmes.
One of the pharmacists here is very rude and has mixed up my medications a few times. He has no sense of customer service or respect there was absolutely nobody there last time I went and he made me wait 45min for my prescription knowing very well my taxi was waiting outside. Very disappointing to see this person is responsible for people's health and medication. Pharmacists name is Sherrif Essa!
Pretty big Jean-Coutu, the cashier in the make-up section was very sweet
Clean and practical pharmacy. Staff are freindly and helpfull. Many specials and good reward program especially when they multiple the points by 20 !
(Translated) Super personalized service !!! (Original) Service personnalisé super!!!
Slow service, bad service as usual in Quebec.
(Translated) open 24 hours! perfect for nighttime emergencies and very courteous pharmacist help (surely the pharmacist too but i do not speak) (Original) ouvert 24 heures! parfait pour les urgences nocturnes et l'aide pharmacien très courtois ( sûrement le pharmacien aussi mais j'ai pas parler )
(Translated) I saw better pharmacy level service. (Original) J'ai vu meilleur service niveau pharmacie.
Was calling with a question regarding prescriptions during working hours, waited on the line with their music ring tone. When they finally picked up, they hung up right away. I called again, someone picks up and hangs up again. On the third time, they pick up and I ask to speak with a pharmacist and they put me on hold for a few seconds and finally hang up again. Luckily my question was not urgent, but what if it was? This pharmacy does not appear to care if we had questions. I am going elsewhere. There are better pharmacies and pharmacists elsewhere who prioritize care and customer service.
The pharmacy - never again!
(Translated) Closing ahead of time, rude employees and inappropriate thinking (Original) Fermeture avant l'heure, employées désagréables et réflexions inappropriées
the best
(Translated) Checkout time was acceptable and I was able to find the product I was looking for. (Original) Temps d'attente aux caisses était acceptable et j'ai eu de la facilité à trouver le produit dont je cherchais.
Nice and clean and friendly staff
Perfect services
My experience was weird, weird double door entrance.
Horrible service. There was a long line outside and inside, but only one cashier. It took almost 1h to get out the store.
(Translated) Very good service (Original) Tres bon service
These pharmacy deserves all the glory and all the love by all gods of the world .. they saved my daughter with antibiotic threw suppository and she is better than ever .. we couldn’t find anyone that could help us .. they were fast , they were the nicest people , 5 stars is not enough .. I drove 2 hours, I owe them my life cause I wouldn’t done the same for my daughter .. thank you ???? I will bring gifts next time I will be back in Laval and it’s still not enough …
ultra bad service. never again
(Translated) Very good service (Original) Très bon service
They don’t respect the closing time. They close 30 minutes before the actual time in the photo section.
(Translated) no service apart from telephone is very disappointing (Original) aucun service part téléphone c'est trés décevant
Thieves, they offcially stole money from me (I had to wait for more than 15 min to get reimbursement for a medication I DID NOT ask for, and after the wait, when I asked the staff how long it will take, they said you will just need to wait or you can go without you money there is nothing we can do !!!!!!!!!! Well you can have it as a tip but you just shown your value. You worth not more than 7.86$
(Translated) Service unreliable telephone renewals are not ready when it is often the prescriptions are not complete because it lacks some pill (Original) Service pas fiable les renouvellements par téléphone ne sont pas prêt lorsque on ce présente souvent les prescriptions ne sont complète car il manque certaine pilule
Looks nice for standard shopping. No indication for picture taking, takes time as there is only one people.
(Translated) Very knowledgeable pharmacists. I always receive excellent service and advice from pharmacists. Thank you for the excellent organization of the covid-19 vaccination. (Original) Pharmaciens très compétents.Je reçois toujours un excellent service et des bons conseils de la part des pharmaciens. Merci pour l’excellente organisation de la vaccination de la covid-19.
beauty department and manager of this store are so rude, never had such bad experience, they dont care at all about their clients...this store must be closed... it's a shame for pharmaprix family
Nice big clean store
I stood in line for 10 minutes waiting to pay for my articles. When I got to the cash a girl told me that they weren’t allowed to serve me and I HAD to use the self service check out which meant I would wait longer. Meanwhile two girls were standing at the cash doing Nothing. I left the order there.
(Translated) Open 24h. I was helped out (I had lost medicine). I left Joliette to go there. (Original) Ouvert 24h. On m'a dépanné (j'avais perdu des médicaments). Je suis parti de Joliette pour y aller.
(Translated) Good, friendly service and we take the time to answer my question if necessary. (Original) Bon service amical et on prend le temps de répondre à ma question au besoin.
Just went to get my fathers medication. Even with me standing near the counter and me being by myself the people are the medicine counter did not serve me. Saw a few look at me and talking to each other then look back at me but that was about it. My father had to call and tell them that his daughter was there to get medication why aren’t you serving her ? They had the nerve to say that they could not see me. I’m a taller woman over 350 lb all by myself ... they couldn’t see me ? Not a very creative excuse ... if my father hadn’t called they probably would have never served me.
The "pharmacist" can tell you "it wont be long", after you were waiting for 20 minutes. The question was about 10 seconds of attention,. We left and we are thinking of changing the pharmacy. They also do not have shares database - Pharmaprix is bad choice:(
(Translated) Great selection of products, even in the grocery department. One of the best pharmatie of Quebec in my opinion. (Original) Grand choix de produits, même dans le rayon de l'épicerie. L'une des meilleures pharmatie du québec selon moi.
(Translated) At the pharmacy Always the waiting time is too long, it makes no sense that we come to get drugs already ordered by internet / phone or present a prescription ???? (Original) À la pharmacie Toujours le temps d'attente est trop long ça n'a aucun bon sens qu'on vient chercher des médicaments déjà commandés par internet/ téléphone ou présenter une prescription ????
The manager is very bad, I'm very disappointed of my experience there. I asked the manager for a specific product and she answered me in a very rude way. I also noticed that she doesn't respect the employees.
(Translated) Very nice people and adequate professional service (Original) Gens très sympas et un service professionnel adéquat
(Translated) The wait on the phone is over 45 minutes. (Original) L'attente au téléphone est de plus 45 minutes.
(Translated) The rotten cashier no smile not even hello she almost threw my bill and the cosmetics girl no better you should see your personal.This is not a pharmacy that I recommend (Original) La caissière pourrie pas de sourire même pas de bonjours elle ma presque jetée ma facture et la fille de cosmétiques pas mieux vous devriez voir votre personnelles.Ces pas une pharmacie que je recommande
Been there couple times and people working there were always so helpful. No wasting time.
(Translated) Lack of staff. (Original) Manque de personnelles .
Ok
(Translated) The pharmacist forgets one of the drugs to give me. On the way back, instead of apologizing, she replies: It is you, your doctor, and it is you who should be careful. 29th August 2019 morning (Original) .La pharmacienne oublie un des medicaments a me donner.Au retour, au lieu de s'excuser,elle me répond ;C'est vous votre médecin et c'est vous qui devait faire attention.Le 29 août 2019 matin
Horrible Horrible service and I keep thinking it will get better everytime I set foot in there.Not wasting my time again in there.
Great selection of merchandise and the best part it's open 24 hours.
(Translated) I stopped by this pharmacy on several occasions to ask questions for my wife and to get her medication and each time I was provided with impeccable service. The team is excellent, everyone is warm. Thank you. (Original) J'ai passé à cette pharmacie à plusieurs reprises pour poser des questions pour ma femme et pour lui chercher des médicaments et à chaque fois on m'offrait un service impeccable. L'équipe est excellente, tout le monde est chaleureux. Merci.
(Translated) Recently a new customer of this pharmacy, I am satisfied of the reception and the speed to transfer my file. I believe some should just sharpen their patience (Original) Récemment un nouveau client de cette pharmacie , je suis satisfait de l'accueil et de la rapidité à transférer mon dossier . Je crois que certains devraient aiguiser leur patience tout simplement
My favorite store. Great prices and great service. Thank you all !
(Translated) service is correct (Original) service est correcte
Great place open 24/7
(Translated) The pharmacists (especially Verlaine and Kim) are always excellent advice. For small sores, we can show them what's wrong and their solutions often avoid going to a doctor. (Original) Les pharmaciennes (surtout Verlaine et Kim) sont toujours d'excellents conseils. Pour les petits bobos, on peut leur montrer ce qui ne va pas et leurs solutions évitent souvent le passage chez un médecin.