Reviews of Sturgeon Medical Clinic (Pharmacy)

Dustin Ell

Showed up at 4 hoping to get squeezed in. Empty waiting room. Not accepting anyone else today... open till 430 hay??

Alex zachara

Receptionist amazing, didn’t wait long at all and doctor great. Can’t ask for better. Then only 10 mins to fill prescription. You made having bronchitis a lot easier! Thanks so much!

Paul Lewis

This clinic was voted as best in St. Albert by St. Albert Gazette Readers earlier this year

Stephan Ahrendt

Went here to get my ears irrigated cause of buildup of wax (plugged ear). Doctor looked and gave me prescription ear drops for and infection/inflammation. Went to different clinic right after and got it flushed. Can hear great and didn't spend any money on a prescription. Be cautious when going here.

Dharmesh Parmar

I explained my problem to doctor, he didn't understood the issue. Might be because of my language he was not able to get me. But he didn't try from his side to understand or to take reference from other doctors and it was not like i didn't explain him in detail. I tried as much i can but he didn't even aksed any questions based on my explaination. I don't know if there was another doctor available or not but he didn't even told me to come back or anything else.I thought he will google it or will try to find out what my problem was, but he didn't try anything. When i google the terms to explain him he didn't even read it.I mean he just let go me without any effort. When i told him to refer me to some specialist if he was not able to understand me, he told me that its not a big issue. If he will refer me to Specialist it might take 1 or 2 years by the time specialist see me. they have to give them good reason to specialist to refer me and he told its not a big issue. Without knowing the problem the doctor knew that it was not a big issue nor he thought it was important to knw the problem of patient.

Marci B

Amazing Doctor, amazing staff.

Ashley Johnson

I started going to this clinic over the past year while looking for a new family doctor and it’s been absolutely amazing! Dr. Feteis and the nurses have all been so kind, patient and helpful. The Dr always listens to my symptoms/concerns, goes over my past health history with me, books me referrals to specialists/appointments right away, to make sure my health is well taken care of and my needs are met. So grateful I found such a great clinic, staff and doctors. Thank you

Chrystine Ward

I am wondering does this Clinic do STD checks for men?

Dwight Jones

I love this clinic! The staff are so friendly, and the place is always clean. I never wait long most was 8 minutes to get into a waiting room. If you’re looking for a clinic this is a great place to check out.

Rich du Cloux

They will give you all to prescriptions you want but all doctors there refuse to fill out an insurance form, even for a fee.

McKenna Rae

The staff is wonderful and have built a fantastic rapport with me and other regulars. I get treated like a valued patient from the minute I walk in the door and everyone genuinely seems happy to see me. That's going above and beyond what I'd expect from any doctor's office.

Paul Heinrichs

Got in to see doctor quickly. Clinic has pharmacy and have no fee for administering vaccine injections for travel and such.

Solstice Goddess

Friendly, clean and the doctor I see actually seems to care. All around great experience!

Lindsay R

My family and I recently moved to St. Albert. I did some searching and made an initial appointment for all of us to go here. 1.5hrs before our appt, the office called and had to reschedule. They couldn’t get us back in for another two weeks. I had requested that initial time slot well in advance as it worked with our work schedules, but the rescheduled appt was right in the middle of the work day. When we got to our appt, we waited for AN HOUR to be seen. We had our 21 month old son with us. Husband and I both had blood tests done as I knew I was anemic again and husband was being tested for a genetic vulnerability that runs in his family. Blood clinic said the results would be there in a few days. Fast forward a month where I was calling the clinic repeatedly asking them to confirm if the results had even been reviewed. I wasn’t asking for the results over the phone, but I was suspicious that they hadn’t been seen as I knew I was anemic, which they would have to advise me of. They kept telling me that they would call me back and they never did. Not once. They even hung up on me once. They also offered the excuse that my doctor had been away on vacation, except they said “he” and my doctor is a “she”. I found out that pharmacies have access to Netcare, so I went to one and sure enough, I was severely anemic, and was able to get my pills. My husband, to this day, has received no information on the results of his blood test, which, if positive, could be very dangerous for him. This office is the worst, and potentially a medical liability.

Tammy Fehr

Awesome doctor he listen to your concerns.

30 Minute Hit St.Albert

VERY friendly and helpful front desk ( love that! ) The doctor is also wonderful.

Jeremy Petersen

Says they are open, but I get there and the receptionist says the doctor wants to go home early. What's is the point of having hrs.

Nicole Ozerkevich

Where do I even start... my daughter has been sick since AUGUST! we have been there at least once a month to find answer as to why she is coughing constantly, all he does is check her ears and breathing then prescribes her the same medication and puffer every single time !! So this time It was the worst I’ve seen her, we go in on Tuesday, he checks her ears and breathing says oh maybe it’s allergies and prescribes her the same stuff! The next day she has troubles breathing (she is 2) I bring her to emergency to find out she has pneumonia and a bad ear infection! How do you miss that??? My daughter has been suffering for 7 months !!! We finally get a pedestrian which I’ve been asking for but we were on a 2 year waiting list. All the doctors, nurses and ped at the sturgeon were amamzing with my daughter and we got the answers we needed! With one dose of the RIGHT medication she’s feeling so much better already! This doctor has never listened to us, just nodded his head and gave us medication every time! I do not recommend him what so ever !!!!! Misdiagnosed my daughter for 7 months !!!! Even the pedestrian was shocked to see how many times he prescribed all these medications without further testing. Even when I went in for a pregnancy confirmation it took him 2 1/2 weeks to call with the results which I knew were bad because I had a miscarriage between that time ! Dr. Alquaser is by far the worst doctor I have even dealt with in my entire life!

Joanne Lee

I came here on Saturday to see a walk in doctor as I was in a MVA. They took me right away and Dr.Alqaser took down all my concerns and did a thorough exam. This place is the best and I couldn't believe I was in and out of the clinic in 20 mins. THANK YOU!

basil champagne

Waste of time going to this clinic. The doctor is never in,the hours are bogus and the staff are very unfriendly

Kendra Holowaychuk

Trust the bad reviews. The lady at the front desk (her name was Stacy I believe) is miserable, won't make you feel welcome. I felt bad for every single person that walked in there and had to deal with her. So uncomfortable. I saw Dr. Ben...(something, can't remember the spelling) and he didn't look up from his Mac book once. This is my first pregnancy, I didn't get to ask any questions, he didn't ask me about anything. I walked out of there knowing less than I did when I went and felt very discouraged after I left. I called a different clinic when I got home and got more information when I called just to book my appointment there than I did in my whole appointment at this clinic.

Samantha Billard

I was referred by a friend after my family doctor retired. So far, so good! He doesnt make you feel rushed and waiy times are minimal.

Jessica Fraleigh

The wait time was short... Dr is terrific. Receptionist Are friendly and go the extra mile. Would highly recommend this practice

Peter Cahill

Deeply grateful to Dr Amien Fateis and his Staff. I am personally overjoyed to have found such a superb Family Doctor. Excellent service, cleanliness and efficiency demonstrated by this Clinic. I will hope and pray that Dr Fateis stays with us in St Albert for many years to come. Covid won't allow me to hug him, but I wish I could. He has incisive and extensive knowledge and experience. I am blessed to be his patient.

Marina Perilli

Never a long wait like other medical clinics in St. Albert. Space is clean (and bright). I’ve seen two different doctors there and both have been pleasant. Wait times have always been under 10 minutes

Vardan Grigoryan

The staff are very nice. The wait is very short, from waiting room to the doctor walking in the door takes less than 15 minutes.

gord macdonald

I have been going to Active Physio one to two times a week for several months both pre and post knee surgery. It has been a positive experience every time I have gone. The staff are very friendly and professional. I have been attending the Sturgeon Clinic since it opened and have found that it is consistent with my experiences at the other two StAlbert Clinics. I would highly recommend them to anyone who is considering going for physiotherapy.

Noviera Leontine

Avoid this clinic like a plague! The doctor showed little to no concern, didn't explain about what might caused our medical issue. We called the clinic multiple times in 2 days and was told by the receptionist that the doctor would call us back for our x-ray result. But zilch! Had to transfer to another clinic. I would have given a ZERO star if I could for this review.

T Eberle

Our community couldn't ask for a better medical clinic. Like most centre's you can wait for hours to see a doctor . Here is typically fast depending on capacity. The doctor's are alway friendly and understanding. But don't forget to take off your muddy shoes ????.

Aaron wilson

Not even open when the hours say

LInda Ellis

Very friendly and clean environment, with a fairly comfortable seating area.

aleksandra Korceba

i was there in june got referal for dermatologists, keep calling them because never heard from dermatologist front lady keep saying it takes long to get a call from dermatologist. today I called dermatologist and they told me they never received my referal. and the front lady is like oh do you want me to send referall to another dermatologist? like unbelievable i was waiting 6 months aleeady and now I am supose to wait more. I do not need to see dermatologist for fun. I can not belive they can be in a buisines.

K. Moore

Great service - was very impressed with this doctor and receptionist. Booked appointment was as scheduled and doctor took the time he needed to familiarize himself with my medical history. I was very grateful for the professionalism and service!

Carina Camaddo

Thankful to find an amazing family Dr.

Debbie Wallace

I have been going to Dr. Hamza Algaser for many years 1 month ago a booked an appoint for myself and my Husband. We moved away 6 months ago but need prescription refill. We travelled a long distance. We show up for our appointment to find the doors locked and no one called us to cancel. Now we have no prescription and are going home Sunday if a long weekend. Very upset and don’t know what to do.

Bertha Laboucan

The receptionist messed up my appointment resulting in my missing work . Extremely incompetent receptionist. This is not the first time reception made a mistake it’s been ongoing stress . They don’t record phone numbers properly and therefore did not get my test results in a timely manner. Not sure about the doctors expertise . He said he did not know how to help me and wanted me to tell him what l wanted done .

Andrew Kennedy

Not even open for their posted hours. Tried to walk in and they were closed over an hour before the website and door stated they would close.

Patrick Shell

Dr.Alqaser needs some real Bed manners.Does not know how to talk to patients.they should maybe teach that in med school may get your head out of your Mac book and actually talk to your patients.you should should get lessons from your co worker Dr.Fateis.he has great manners and actually knows how to communicate with the patient

Jay Clair

Got to see the doctor in around 10 minuets.Good front desk staff and pharmacist ????

Bryce Cormier

Been here a couple of times. Quick friendly service. Each time i’ve booked an appointment I was taken into a room within 15mins of the set time. Thats pretty good for doctor offices from my experience.

Jaclyn dykens

Haley made my visit very comfortable. She is amazing at her job and I had the best experience here.

Yourl1langel Kostiuk

Very quick to see patients, clean however if you were in an motor vehicle accident go somewhere else. The doctors there have no experience and cannot provide a proper assistance or recomendations

Ranjith

Doctor does not know how to communicate effectively.Hes was on his MacBook he did not do any examination just prescribed.very bad service

Crystal McBratney

Y far the best clinic in St. Albert. Dr. Genuinely cares, it’s always clean and the pharmacy is quick. Can’t ask for much more than that. Also a bonus that even if u go as a walk in u never have to wait long.

H. Jones

Dr. Hamza Alqaser is a very knowledgeable and caring doctor. Explains everything clearly. Excellent staff. Thank you!

Jack Sanders

Bizarre experience. I live in BC and in was St. Albert for my dad's death and funeral. I got a fairly serious eye infection and tried this clinic since none of the other walk in clinics were taking patients for the day. This place didn't have anyone waiting and I can see why. The receptionist was abrupt, hostile and said they didn't take out-of-province health cards -- and I'd have to pay. When I politely said I thought health cards were recognized in every province (but said I'd pay), she told me to leave and never come back.

Es Malski

If I could give a zero I would!! Dr Al Quasar couldn't even write a letter for my husband so his medical disability benefits didn't get revoked! He suffers from debilitating PTSD and now will get no disability only because Dr Al Quasar was too lazy to write a paragraph!!! Go anywhere else!!

Fadel

Excellent services , highly appraised dr. Alqaser