Reviews of Westmount Pharmacy (Pharmacy)

M J

Switched to this pharmacy due to shoppers drug mart messing up my sons medication on several occasions. This pharmacy has been nothing but super helpful! They know their medication! Great staff and love the decor! Very cool!

Ahmed Younis

Awesome place!

Maggie Mack

Well qualified, great customer service and friendly staff.

Marianne Warren

My experiences at Westmount Pharmacy has been nothing but comforting. Murad has successfully created an establishment that not only takes care of your medical needs, but also offers a beautiful serene atmosphere which makes waiting easy to do. There is everything you may need in this pharmacy PLUS - check out the l-o-n-g magazine aisle, I actually think he may have every magaizine published in this collection. Got my stocking stuffers here, a mag for everyone. Thank you Murad and your wonderfully talented staff for taking care of me and my family for many years.

Vicky Bilaniuk

Easily the coolest pharmacy I've ever been in. Friendly staff who know they work in an awesome place.

Missy Alt

Beautiful pharmacy

Rashid Al-Saffar

It is a master piece, a well designed place in terms of open space, architecture and service. It is not your normal pharmacy, it’s very attractive and elegant. It was done as a replica of an old pharmacy. Service is great and stuff were very helpful. You will be wondering in this place, it’s a breath taking. It is like a library with a unique test. I’m sure owner has put a lot of his thought to make such a master piece.

Barbara Riley

The staff are very knowledgeable and helpful. The pharmacists have your best interest at heart and I trust them completely. Have dealt with them for many years and they are the best. The late owner would be very proud of how they are carrying on his business. ????

Sarah Hammond

This pharmacy is literally one of a kind. You’ll notice that the second you walk in as it looks like you’ve walked back in time. Absolutely awesome decorating inside that will make you want to check out every item they have placed in the store. Staff/ pharmacy team members are all very pleasant and helpful

Emilie H

Have been using this pharmacy my whole life. Beautiful building with friendly staff, never wait long

Derek Rayfuse

Horrible pharmacy to deal with. Every time I call to renew a prescription I get a fight from the staff here. The frequency I take my medication is between myself and my doctor not a pharmacist. Last time I checked having refills on my medication means I can get it refilled regardless of the days in between orders. Don't waste your time here, getting a prescription filled is like pulling teeth.

Jess Jess

They are very helpfull

Robert Riley

Arguably the most professional pharmacy in Peterborough and region. After dealing with a few others, I switched to Westmount more than a decade ago, and would be unlikely to consider any other pharmacy in Peterborough at least as regards prescription services. Murad and family are very involved and attentive, and concerned with good customer service and maintaining the image and level of service that they have worked hard to create over many years. I DO wonder, though, if Murad is fully aware of what the customer experience is like on the weekend when he is not there. While the staff at the pharmacy counter have all been great, I can't say the same for one particular member of staff - who I will describe as the girl with the colourful hair - who works at the front lottery/sales counter. I have found her to be consistently confrontational and argumentative in attitude, so much so that in any other circumstance I would simply take my business elsewhere. As far as lottery ticket purchases I HAD taken my business elsewhere until this particular person was taken off evenings, which is when I usually am in the store, and replaced by a dramatically more pleasant and friendly staff member. Today I happened to go at an early time, and I see that she IS still working there, just now on a different shift, and I thought I'd give her another chance and make lottery purchases from her again on this occasion. Sadly, nothing has changed with her attitude, and I am confident that if she is kept around for much longer that she WILL lose the store customers. I have to assume that she gets away with her attitude toward customers because she works alone at the front of the store, where other staff can't hear/see how she interacts with the public. It's also worth pointing out the EXTREMELY loud Big Band music that blasts in the store on the weekends. Is it like that during the week when Murad is there? I note that another reviewer commented to the effect of a calm and serene atmosphere while waiting for prescriptions. It's been a long time since I've been able to say that because of Big Band, Show Tunes or Classical Music that is play at FULL volume. When a crescendo is hit it is necessary for conversations to stop for a few moments until the music dies back down a little bit to the point where people don't need to shout to be heard - particularly if it involves confidential/personal information. Today I had to loudly announce my phone number THREE times - so that all customers could also hear it - in order for the pharmacy staff to be able to correctly hear the number in order to look up my file on the computer system. It is unacceptable that the music volume is not within the control of the staff, who advise me that volume is locked and cannot be turned down by staff. All issues aside, however, Westmount still remains the #1 pharmacy in Peterborough.

Tara Baskerville

We came here to get an RX filled for put 7 week old daughter. We were told the wait would be an hour, so we stayed in town and did a few errands. Came back a little over an hour later only to wait for more than an hour longer as he kept checking out other people. This did not make me a happy momma!!

Weengushwa's Quill

Broke my confidence, once, in front of a store full of people.

Dark Tower

Half pharmacy half eclectic museum of oddities... it is worth stopping in next time you have a cold

john byrd (oldmangamer00000)

Best in town

Cindy Mitchell

Disappointing, to say the least! First few visits to collect a prescription were uneventful, the staff were pleasant, pharmacists were accommodating & professional. Suddenly, the owner - upon never meeting you - decides you have been disruptive at each preceedig visit, deems you an addict and refuses service - with not a shred of evidence to support his claims. Other pharmaceutical staff also lie about the services they promised. The owner is extremely rude & slanderous; pharmacists are deceitful & arrogant. I would not recommend this pharmacy whatsoever. Absolutely disgusted with this establishment. BEWARE THE WOLVES IN SHEEP'S CLOTHING!

Scott Tromley

Oppressively loud christmas music, absurdly kitschy decor and obvious misallocation of dispensing fees on collectibles are offset by decent service and comfortable chairs.

Jen Haines

Good prices

lloyd ingraham

Friendly and knowledgeable. A pleasure to do business with.

aaron patel

Very clean. Nice atmosphere. Helpful staff. Little expensive

SAM Moursy

Good place

Michaela Shanahan

Awesome pharmacy visited once as an emergency. I had forgotten a prescription at home 4 hours away and I urgently needed it! They went above and beyond to help me out.

Brock B

Terrible pharmacy gave me the wrong medication and caused a ton of issues.. Then they lie through their teeth about the drugs they give claiming that they're the same.. when in reality it couldn't be further from the truth. Avoid these people if you value you and your loved ones health and well being.

Stephen Beach

Knowledgeable and friendly staff.

Bill Peacock

Great support, adore Russell and his knowledge ... all are helpful.

Frank Wells

Would not trust these people to feed my cats.

Jimmy Le

The Lady who picked up the phone three times to assure me that I would get my meds sometime today failed to do her professional duty! I called 3x today and she/the same lady who said I would get my meds delivered sometime today failed! It is now 11:08PM almost midnight and I still have not received my meds! Thank god I still have a nights worth of meds!

Carol Anne Wicks

Expert advise. Fast and friendly service.