Reviews of Jean Coutu Pharmacy (Pharmacy)

Reda H.

Very convenient

Mohamed Yosry

I very big store. You can find a lot of different products: food, toys , perfumes and other stuff.

Eduardo Prado

Very good service at the photography session.

Amr

Very decent and the staff are excellent. Clean place and very neat.

Eduardo Silva Hass

(Translated) Great service. (Original) Ótimo atendimento.

Zhe Li

Much better than pharmaprix.

Ahmed Bendaya

(Translated) Always clean with good service. (Original) Toujours propre avec un bon service.

Walid Masoudimansour

Very good products, much better prices than pharmaprix or shoppers drug Mart.

Chuang

Before I opened Google review, I once suspected that I was too picky about this store. But when I browsed the comments of other customers, I decided to write down my feelings honestly. Postive: Cashier Ms. Daphnee's service attitude is very nice and professional. Her smile will make customers feel that shopping at this store is a very pleasant experience. If one day the laday Daphnee is willing to become an employee of such as Miniso or Pharmaprix, I believe that she will also bring more consumers to these chain stores. In addition , the other cashiers are also friendly and efficient. Negative: 1, Customer is not trouble maker, we just need a fair and responsible shopping experience. On 9th March, Saturday, I need three bottles of body milk from the same brand, but only 2 bottles in stock, I actually paid 3 bottles by creidt card. I was told that the brand's body milk will be replenished next Monday or Thursday afternoon. I arrived at the store on Monday afternoon. A young and beautiful female executive, in front of another colleague, told me that there was no replenishment on Monday. She suggested that I come over again on Thursday afternoon and there should be some goods. On Thursday afternoon, I will come to the store as scheduled. This young female executive and another senior and unsmiling female executive hosted me. I smiled and said, I came to pick up the goods, and I have already paid for the goods last weekend. But the answer I got was that we did NOT GUARANTEE that this body milk will arrive this week. There are two solutions in front of me: Either, we will replenish the goods later, and you will pick them up again (Remember, this means that they does not intend to inform me to pick up the goods because they have no idea ask me leave my phone number); Or, I can be refunded immediately. At that time, for a moment, I seemed to feel that I was not in Quebec, Canada. Isn’t Canada no longer a country that is "saying sorry" to be proud of itself? We used to hear that when a Canadian stepped on an ant on the road, he would say sorry to the ant. I failed in picking up the goods twice with payment done. But I didn't hear the two ladies saying even a word "Desole" or "Sorry". It seems that I should apologize to them and to Jean Coutu. Because my purchasing brought them a lot of trouble. Perhaps my forehead is engraved with "I am a predator" or "I am a troublemaker"? 2, Please carry out seriously the policy on refund and return price difference of Jean-Coutu. On Saturday and Sunday, I bought a total of more than 300 Canadian dollars in this store, weighing 40 pounds. Today is Thursday, the store carries out a new price promotion. Most of the items I bought have a big discount, up to 25% off. I took the last week's shopping receipt and asked the two executive ladies if they could give me price protection because I just bought them and haven't used them yet. Unfortunately, the two ladies rejected me. I cited examples of price protection for commercial counterparts such as Wal-Mart and Provigo. The young female executive once again showed that Jean-Coutu did not have such a policy. However, the shopping receipt clearly says "30 DAY REFUND WITH BILL/RETURN POLICY". Is it true that I should return to the store with 40 pounds of merchandise, firstly apply for an unconditional refund (I just bought them less than a week), then buy the exact same items from the shelf at the new price. If doing so, I am as a consumer who is satisfied with Jean-Coutu? The above only represents what I personally saw, heard, and experienced. Of course, this store has many advantages, such as convenient place, bilingual communication and so on. These do not represent the overall service level of Jean-Coutu. At the same time, young people should be forgiven, after all, they face a lot of pressure every day. I have always believed that Jean-Coutu, as a well-known commercial chain brand in Quebec, always welcomes every consumer, whether he speaks French, English or other languages, or from anywhere in the world.

khalil bennani

(Translated) good service, but no parking (Original) bon service, mais pas de stationement

Nadine Angiolini

(Translated) It's huge as a pharmacy! (Original) C'est immense comme pharmacie!

Hoda Azer

(Translated) This is where I take my meds and I magazine quite often (Original) C'est là où je prends mes médicaments et je magazine assez souvent

Marjorie Alcantara

Was served by a Miss Samar (Smar), she was great, she helped with my purchases.

Myriam

I've always had to wait a while for my medication here but the pharmacy staff is very nice. The rest of the store is big and stays open late so you can always grab whatever you need. For a place that's so central, I found that they rarely run out of anything. That's a massive plus.

Rebecca Ngabé

PLEASE LISTEN TO ALEX AND ALL THE REVIEWS ABOUT HOW AWFUL THIS PHARMACY IS. This pharmacy is AWFUL. TERRIBLE. UNPROFESSIONAL. Total lack of customer service and empathy. If you want to wait long hours for your prescription it is the place to go. Cheers to incompetency. I will stick to my pharmacist.

chen huang

wrost jean coutu ever

Daniel Montpetit

(Translated) This branch of Jean Coutu is great. Great selection of skin products from many different brands and hard to find elsewhere. (Original) Cette succursale de Jean Coutu est super. Très grande sélection de produits pour la peau de plusieurs marques différentes et difficiles à trouver ailleurs.

Lien Huong

Many things to buy, price is good!

Navin Jawanda

Friendly staff

mark fauchon

Found alyssa ashley musk lotion that we've been looking for everywhere. Still 4 big jugs left if your looking.friendly helpful cosmetics counter lady

Stephanie

Large variety of products especially compared to competitors nearby. Very clean and well laid out.

Mitch Schwartz

Never had an issue

Dominique Vassart

(Translated) It's an easy-to-access and fairly large branch. It is convenient for people working downtown. (Original) C'est une succursale facile d'accès et assez grande. Elle est pratique pour les gens qui travaillent au centre-ville.

Pierre Biffaud

(Translated) The pharmacy is completely disorganized. 1 hour to tell me that they can't read the prescription. (Original) La pharmacie est complètement désorganisée. 1h pour me dire qu'ils n'arrivent pas a lire la prescription.

Karim Diop

Nice staff

Manu Jose

Open till midnight. Nice customer service, convenient location and verities of pharmaceuticals. What else do we need?

Lolitta Davies

If I could give the pharmacy -10 stars I would. Please note I have had the same doc for over 12+ years and been on the same medication for over 10 years. I have come to this pharmacy about 1 and a half years (it is about a block away from work so it is convenient). Please can some one explain to me how it takes the pharmaceutical staff (4 years of schooling)more the 1 week to refill a K prescription and it still not be ready??? I dropped off a renewal prescription after work on a Thursday. I did not need the medication right away BUT I did tell them I would be back the next morning to pick them up. Friday morning I come in and there is something wrong with my prescription. Annoying, but I understand the pharmacist point. What I don't understand is why she continually speaks to me like it is my fault and like I wrote this prescription, and I am here just to annoy her. I think things get somewhat sorted out and I inform them that I will be back after work to come pick up my medication. So after work on a Friday I go back to JEAN COUTU and they tell me it is not ready. They tell me if I'd like to wait it will take up to 30min to get it ready. I am a patient person but if I give you 7 hours to get it ready for me it is because I don't HAVE TIME to wait 30min. I wait ten and then leave. Monday (72hours) morning I come to pick up my medication and guess what!? They are still not ready!!!! I have gone back unsuccessfully another 2! times AND called and asked them to deliver it to my place of work and still not receive my medication! It has now been 9 days!!!with out any explanation to why it has taken this long. I have now run out of my pills and have called another pharmacist to see if I can get my medication. If I can I will NEVER!!!! spend 1 penny in this place. I will recommend to all my friends, family, co workers and anyone who will listen to not step foot or spend their hard earned money in a place the is there to help their community with their health but blatantly spits in their face. I will try and go back and get all the pharmacies name that I spoke to and did nothing to help. This is someone life and their health that you did NOTHING for. If I worked in the pharmacy department I would quit of embarrassment. Then people responsible need to look at all these reviews about the pharmaceutical portion of this pharmacy and re evaluate their staff. All involved and the owner of this establishment should be ashamed.

Abdul Qadir

I love their chips..

Veronique Giroux

(Translated) Very large but no toilet. (Original) Très grande mais pas de toilette.

Elliot Schwartz

Giant drug store with a food section as well.

Terance Lancaster

This Jean Coutu always has my hemorrhoid cream in stock as well as many other items. I can almost do all my grocery shopping here.

Sky Sky (Sky)

Called the pharmacy to ask for a vaccination, but the pharmacy had to transfer me to the store, and then back to the pharmacy. Spoke to three different people to ask about vaccination, but none of them can give an answer. Very bad service.

Abdulaziz Ismail

Bad Boss

Jhinseok LEE

Just okay..

Babak K.

First time I do a review on Google ever because I just had to. To whomever manager who reads this, the cashiers in front need better training. Dealing with customers is not only about punching in numbers on the cash register. Anything outside their comfort zone and they don't know how to handle it. All they want is to get rid of you instead of understanding your request and respond in a professional manner. I finally had a more senior person who was able to give me a reasonable answer and I was on my way out, no hassle. All that for a lousy and easy question on a plastic case for reading glasses.

kiarash ghasemi

I have been there two times and both times it took them so long to give me what I ordered...too many people work there and they are not efficient

blacksheepbetty

Great variety of natural products, can't find them in many Jean Coutus or any Pharmaprix.

MrsWayfarer

Easy to locate, lots of items

Cristian Yee

(Translated) It is a large pharmacy, a large selection of pharmaceutical products, for the home and cosmetics, as well as several aisles for food products. Open until 0:00 unlike other places, very convenient. (Original) C'est une grande pharmacie, grand choix de sélection de produits pharmaceutiques, pour la maison et cosmétiques, ainsi que plusieurs allées pour des produits alimentaires. Ouvert jusqu'à 0:00 contrairement à d'autres places, très pratique.

Aichouche Oubraham

(Translated) Very big pharmacy. You can find everything there. (Original) Très grande pharmacie. On y trouve de tout.

Sahana Cadersa

Good size for downtown location. I always find what I'm looking for. Cleaning products, hair products, medication.

Bander Kutbi

Standard JCP.

Peter Tinti

Could do with a wider food selection but fine all the same

Big Bong

(Translated) Frankly disappointing service! (Original) Un service franchement décevant !

Kelsey Voltaire

The blond woman working in the post office in the Jean Coutu is really rude and does not know how to give proper customer service to client.

Max Max

Its a clean, well organized, we managed pharmacy. They have good specials sometimes, that are advertised in their flyers or online. They have food too but some stuff especially juice and soup is super expensive compared to some grocery stores. Unless its on special;) ..Like most of uptown, there is a student presence:) Hi ..They use Air Miles rewards cards there, so if you have one you may as well use it if youre buying anyway.

Nadoret Nibiru

(Translated) Good service ???????? (Original) Bon service ????????

philippe st-cyr

(Translated) Excellent service (Original) Excellent service

Yash Luhar

PHOTOSERVICE is very unprofessional and don’t take risk if its urgent. I ask them to click passport size of photo for my visa process. The photo was not taken in a correct angel/posture and it get rejected by embassy. I went again and they told me call helpline number to retake again. It was very urgent to get my photo done in 2 days to proceed with my visa and it didn’t went well !! And guess what even second time, the new photo didn’t work. P.s. : I am not exaggerating anything !!

Nourhane Garbi

(Translated) Great pharmaceutical service, thank you to Nathalie who served me! (Original) Service pharmaceutique formidables, merci à Nathalie qui m’a servit!

Karljessy Photographe

(Translated) courteous and discreet service (Original) service courtois et discret

C. R. Yuen

Bright clean and well organized. Staff very nice but cosmetician is too chatty.

Siamak Arbatani

Well organized and clean.

Mikka Hiuka

The manager in this store is crazy, un logical, basically a retard! their parking lot is free for 1 hour with $20 purchase after that they charge $2 per hour or so. one day i run into some problems and parked their for 4 hours so i just pay for the extra parking right? guess what I got a parking ticket from the city. I was suppressed why?! turned out their "security" a fat and old man called the parking ppl to give me a ticket because i park there too long. if i am paying the parking by hours what do you mean i park their too long?!! if you dont want ppl to parking in the parking lot too long then write a sign in maximum the parking time!! i talk to the manager which anther old fat woman keep saying that i am paying it too late! ??? what does that suppose to mean?! you didn't say you have a maximum limit and we are paying by the hour!! plus that parking lot has a gate ppl must pay to get out the gate. what is Wrong with these people!!! look I liked this store it's convenient and great hours... but now I hate this place!

graham krenz

I called from the recovery room of a hospital after face surgery to ask them to have morphine ready by evening. I called at 4pm, the hospital faxed it right after surgery that morning. They weren’t ready. They said 20 more minutes when we arrived. ONE HOUR LATER after saying 20 minutes, it was ready. Hospital pain pills had worn off long ago. Never use this pharmacy if you, like me, just had surgery hours ago and are in so much pain you’re crying in a dark room like a wee baby. Never will I allow these people to manage something as important as medicine again. They cannot be trusted to do what they say. This morphine is leggggggggit though two thumbs up.

R Reda

An excellent choice.... variety of products for everything. Their circular and promotions are excellent.

Mariama Bah

Nice and clean

Jay P

One stop shop with a pharmacy. Pharmacy staff always prompt and friendly.

augustin delporte

This stays open late so it's good. It's just another Jean Coutu. I just feel bad for the staff that has to put up with all the crazies that hang around this neighborhood.

Jeff Koven

Great place to shop wide variety of products great sales but some of the cashier's are rude as hell .

Anting Chang

They close before the closing time, which no other pharmacies do

A M

Huge location and they have a lot of variety. The problem is the staff. They are SO rude! And not just the cashiers, or floor employees, even the pharmacist! I couldn't believe it.

riyu Kosaka

(Translated) I went by yesterday, I had a hard time understanding the air miles card and how the points work. The cashier Lucie took the time to explain everything to me and without even knowing it, I could already save money! I had accumulated enough points for a discount :). Thanks to Lucie. (Original) Je suis passé hier , j'avais du mal à comprendre la carte air miles et le fonctionnement des points. La caissière Lucie a pris le temps de tout bien m'expliquer et sans même le savoir , je pouvait déjà faire des économies ! J'avais accumulé assez de point pour un rabais :) . Merci a Lucie .

Christopher Obidniak

Nice pharmacy well located

Ankush Lamba

Really awful service for ID photos. They cut out the shoulders from the picture, thus rendering it unacceptable. When I went back to ask for a digital copy of the picture, they refused and asked me get another photo clicked instead. And then they talk about service guarantee!

Travel Me Cheap

The pharmacy here can't even get your name right ... scary

S V

(Translated) Nice place to make our quick purchases. I go there mostly to make bank withdrawals from their national bank machine. No problem so far. (Original) Bel endroit pour faire nos achat rapides. J'y vais surtout pour faire des retraits bancaire de leur machine de banque nationale. No problem so far.

Inderjot Kaur Ratol

Best jeancoutu branch.

Jeannie Thai

(Translated) Its good (Original) Cest bon

Mehdi Eshaghi

I had an awful experience in this pharmacy. My gum was bleeding so hard and I had killing pain. They were supposed to prepare the medications in half an hour, but after 75 minutes, they just returned my prescription without medication. They said you have to stay longer if you need your medications, but I could not because I was about to faint. It is brutal, out of respect and commitment. I wish I had power and take an action. Very disappointed

Jezabel Plamondon

No waterguns

Qiang Miao

poor customers service! how can a store manager ignore the customer's complain because he doesn't speak English? really?

Tarik

I'm very strategic location

Saeed Babaei

Just bought some cosmetics from the store. A staff member named Jennifer A. made a stunning service and not only helped us a lot choosing the best products but also spoiled my wife with a bunch of gifts. I thought this could be the least that I shout out for her kindness and generousity. Thanks again Jennifer!

Jesse Whyte

It's a pharmacy, with other stuff... 'Nuf said

Master

Been there many times, buying all kinds of things for the children, the service staff is very good!

Khalil Mamdouh

invoice n# 3103382 / i was surprised by the cashier ( her name is Suan as she said ) she was completely nervous, very upset and breathing as she likes to fight she says neither hi nor thanks , i've never seen a person works in costumer's service with such behaviors, as i'm a regular client i come to this store for the excellent service i used to with the other employees, they are all very lovely and kind but this time it was a disaster please follow up as soon as possible. i must give 5* instead of 1* as the other cashiers are not guilty.

Lee Angie

I'm a regular customer who lives three blocks away from Jean Coutu store. this afternoon I was shopping in the store and wanted to quickly use the toilet. However, the store people told me unless I'm a old and sick woman, they can not let me use it. I believe it is illegal in Montreal not to let consumers to use their washroom. very bad experience.

Ming Xuan Wu

Pretty good shop, with a Canada post

Victoria Baudoin

(Translated) The seller voluntarily left the anti-theft of the product I bought to be able to inspect my things. The guard put pressure on me when I did nothing by saying that he had "seen everything on the cameras". It makes no sense!! At least apologize next time. (Original) La vendeuse a laissé volontairement l'anti-vol du produit que j'avais acheté pour pouvoir inspecter mes affaires. Le gardien m'a mis la pression alors que je n'avais rien fait en disant qu'il avait "tout vu sur les caméras". C'est n'importe quoi!! Au moins excusez-vous la prochaine fois.

Юрий Самарин

Open long hours, many products, prices better than Pharmaprix

Aurore Bertin

(Translated) Excellent welcome and while I was in a panic because of an allergic reaction I was taken care of and reassured. It saved me an unnecessary visit to the emergency room. Staff really caring. Thank you (Original) Excellent accueil et alors que j'étais en panique à cause d'une réaction allergique j'ai été prise en charge et rassurée. Ça m'a évité une visite inutile aux urgences. Personnel vraiment au soin. Merci

Lahesh Babu

Good store

Young Chigga

The white short guy work there so ego I just wanna use washroom, He walked into the bathroom in front of me and I wait him finish He just walk out and then closed the door and said the bathroom wasn't for guests?And looks so ego...never go there again.

Anahita K

I had to wait for about an hour for a simple prescription such as acetaminophen while my baby was crying and wanted me to feed her.

Jesse Di

Terrible service, came to change my epipen since they are expired and I have a severe allergy to mandarines that can cause my death. The farmacist said that he needs a renewed formula... how can i get this if family doctors are closed we are in a middle of a crisis, he said well if you really want one pay for it and turned around... descusting... never comming back, terrible service every time

Samuel Beaulieu

Big place, lot of stuff. Find almost everything you need.

anastasia schneider

Quite like the staff, selection of products, Canada Post, pharmacy and very reasonable opening hours!

Z Lucky

you can find lots of makeup products here. they carry more brands than other Jean Coutu.

darshan kikani

This place is great for pharmaceutical drugs but for other thing it's little overpriced. They have great products but for the student better to buy from wallmart.

Samy Dibo

The worst customer service

malek chaari

Very slow service

Shir Sal

The pharmacist called Cheng is so super helpful , knowledgeable, kind , and gave great advice !!!

Stéphane J. B.

(Translated) Chocolate lindt available by weight (Original) Chocolat lindt disponible au poids

Gen V.

(Translated) I went to the counter of "cosmetics" and I had an excellent service in connection with the identification of my skin type and the "beauty" products adapted to it. The staff is available, helpful and welcoming. (Original) Je suis allé au comptoir des "cosmétiques" et j'ai eu un excellent service en lien avec l'identification de mon type de peau et les produits de "beauté" adaptés à celui-ci. Le personnel est disponible, serviable et accueillant.

Mike Blondin

Things seem to move around all over the place, and often only one cash is open (in the middle of he day on the weekend), but I normally find whatever I need to find.

Max M

Oh! Very nice experience here! I was given some candies on Halloween day ???? thank you so much!

Navreet Lehal

Very poor service!! Just want to explain my condition first!! I was suffering from intense cold, fever and throat infection!! I explained my situation to receptionist and she told me that it would take 10-15 minutes to speak to the pharmacist. She said they would announce my name. I sat there for 1 hour and 35 minutes. They didn't announce my name even once. When I went to the receptionist again she said we did announce your name and told me to wait for 10 minutes. After 30 minutes they attended me and didn't treat me well. May be I can't speak French!! Moreover, they have put big advertisement boards in front of the sitting area and patients can't even see on the other side:(

Matthew Rusniak

Jean Claude the owner literally just forced me to pay for parking even though I was within my purchase limit time. An extra $10 charge. Shameless extortion

Robert Lee

Terrible service at the pharmacy. Last two times I went there I was the only client yet I managed to wait for ridiculous times. They somehow find a way to proscrastinate until another client shows up and keep pushing me back at the bottom of the list. Last time I went there to grab a prescription for my wife they told us over the phone it would be ready when I'd arrive. Meanwhile they managed to make me wait another full hour although there were barely any other clients, yet serving everyone else ahead of me regardless of order. Not only that but the pharmacist was completely unhelpful. Tonight I was being put through the same thing... I got smart and decided to walk out after seeing 3 other people managing to get served ahead of their turn. I'll take my business elsewhere and I recommend the same to anyone else looking to have prescriptions filled.

Val Michailov

Convenient location, wide variety of products, always big lines at no apparent reason.

David He

I usually don't write reviews, but this place seriously need to reconsider the employees that they hire. I parked my car in their parking lot not knowing that we have to purchase goods since I'm paying for the parking anyways. This woman gave me the shittiest attitude and dirtiest looks as if I committed a crime. And then went on to say that she's generous for not calling the cops on me. Are you joking? No one even parks in that parking lot, the lack of business is most likely due to cashiers like them. I offered to buy stuff but she refused and kept on giving me warnings. Sorry but if I was running a business, this type of attitude toward costumers would have him/her fired long ago. I for sure won't be going back there ever, good job on losing a regular client.

Jessica C

Never answer the phone

Eny Yuliana Hapsari

My child's eyes splashed with the hand sanitizer. my child was crying and I panicked. And right in front of me there is security guard and he just stood like a statue. no concern at all even ask me. can't believe this is a “pharmacy”

Samuel Mtl

Customer service very bad most of the time when I order my medicine they do mistake I had bad experience with the manager wife at the store I believe she is racist

Casey Fox

Horrible customer service. I developed the side effect of myocarditis after receiving the Pfizer vaccine about a week ago. I went in to see the pharmacist for advice, as I’ve been having severe heart palpitations, chest pains, and shortness of breath. As with many others suffering from myocarditis following the vaccine, the emergency room’s ECG, blood test, and X-ray came back normal. The ER told me I was just suffering from “anxiety”, which is nowhere near the truth, as I’ve had anxiety for years, and only developed heart inflammation the DAY of getting Pfizer. The pharmacist was rude, dismissive, and unprofessional. From the moment I went to the “advice” counter, she had basically decided that there was nothing wrong with me, and that I wasn’t worth listening to. I tried to show her the data on the recent trend of myocarditis developing in young people, but she refused to listen. Even after explaining my trip to the ER and about the “anxiety” mis-diagnosis, she told me I’m just having a “panic attack”. A panic attack? Really? For an entire week without pause? That’s not how this works. I’ve never met a pharmacist so pompous and holier-than-thou. Typical medical professional with a God complex, unwilling and unable to listen to the lowly, provincial “patient”, at risk of bruising their own inflated ego. On top of that, I was made to wait twenty minutes just for this valuable “advice”. Thanks for nothing, Jean Coutu! Use Pharmaprix instead.

Shabeer Sher

Service takes time here. Too busy or staff is too lazy

Gloire à Dieu !

(Translated) In all Jean Coutu pharmacies there are good services and good things. Especially the beauty area is always very enriched by new things. At Jean Coutu on Sainte-Catherine Street, the shelves are even more grandiose (in the heart of Place des Arts). (Original) Dans tous les pharmacies Jean Coutu il y a de bons services, de bonnes choses. Surtout l'espace beauté est toujours très enrichi par de nouvelles choses. Chez Jean Coutu sur la rue Sainte-Catherine, sont encore plus grandioses les étagères (au coeur de la Place des Arts).

Dominique Delhaes

The only thing this pharmacy has going for it is location, location, location. The female floor manager has been there too long and is rude and unprofessional. The post office's services as a whole are even worse. Mail carriers routinely leave delivery slips rather than deliver parcels. The prescription counter is overbearing and combative forcing customers to justify their physicians recommendations rather than follow their instructions. My doctor suggested I change pharmacies and if it wasn't so conveniently located, I would have a long time ago. I avoid buying anything there that isn't absolutely necessary. Avoid if you can.

Yang Tan

Post Canada Xpress shipping is fake news

raphael liautaud

Always love convenience

Ali B

My comment concerns the pharmacy section so move on if that is not your reason to be here. The pharmacy section is a disaster, actually a 0-star. It is the worst pharmacy I have been to in Montreal and in Canada. Unfortunately, that was close to my school and it is where my file is. Every-time I go there I try to be calm but they come up with something to make me frustrated like (usually) waiting for too long or messing up with the medication. Today after 55 minutes of wait I followed up and saw the lady was taking her time entering all the (online) orders in the computer and I was in queue with no hope in sight! This is while I was told when submitting my prescription that it would take 20 minutes. Yah maybe 20 minutes in Uranus time! Only after I complained they gave me priority and did my job. All of that wait only to see that they messed up my medication dosage because they could not read it properly (!) and they did not even bother to ask me. That is while I told them at the front desk when submitting my prescription that it was for a dosage increase but they clearly do not communicate these (necessary) stuff to each other like who is waiting there etc. Clearly someone needs to tell these people how to do their job because they lack basic judgement about how things are supposed to be done. They let you sit there for hours if you do not tell them that you are waiting. Good thing I am not going to deal with them from September on.

Gaston stjean

(Translated) Accessibility choice commerce quebecois (Original) Choix accessibilité commerce Quebecois

N M

Long

Boian Kolev

Friendly staff

George Christodoulou

Honestly they serve so many people that they can’t keep track. Very inefficient and leaves a lot to be desired as a pharmacy section. The rest of the place is fine

Alex

No!!! It's not the 1st time, not the 2nd time, but the 3rd time it happens, so it's not an exception or just a bad day. I'll change my pharmacy for sure. I went there to pick up my medication and they said you can wait for 40 minutes or you can come back tomorrow and take them right away. I came there the day after and they told me it's not ready and I should wait in small waiting area in which there were like 15 people waiting, some of them were arguing with the staff for long waiting time. I told them that my medication should be ready but the lady working there told me you should just wait to be called. After waiting for 1 hour (I mean 60 minutes in a small packed area with all angry people) I went to another receptionist and she told me that your medications were ready even yesterday. I told them why you kept me waiting for more than 1 hour and they said that they would see what the problem was. But I'm sure they won't, because the exact same thing happened the last time and also the time before that. I think that's a routine there and they know what's going on there but they don't care because it's a very crowded pharmacy and they think that if they lose some customers, it won't be a big deal. I recommend everyone just to go even further if you have to and find another pharmacy which respects its customers and values the people's time.

M-C Montreal Local - Food Lover

Best place to shop for pharmacy stuff in the area. Great variety and big store for downtown. Always like going there.

Mariah Hunt

good service

Yitian

The staff bitched about me with her colleague in front of my face. So rude.

Amar Ahij

I called 3 minutes before they close onMarch 31st, 2019 to ask about my medication and the response was amazing. The pharmacist picked up and took all her time to reassure me and give me good feedback. She was so polite and nice I am forever grateful. I wish I took your name but thank you so much!

Marc Vallières

(Translated) Pretty big and stuffed with choices! (Original) Assez grand et bourré de choix !

srikanth suryadevara

The staff are good, food is good, a complete shop in last minutes

Evguenia Feldman

(Translated) On August 1, 2018, between 2 a.m. and 3 a.m., the cashier behaved in an unacceptable manner by shouting at me for a mistake she made herself. The manager didn't tell him anything about his lack of professionalism, which I find deplorable. And after this episode, my blood pressure was high because of the stress caused by this cashier. (Original) Le 1 aout 2018 , entre 2 h et 3h, la caissière s'est comportée d'une manière inadmissible en me criant dessus pour erreur qu'elle a commise elle même. La gérante ne lui a rien a propos de son manque de professionnalisme, ce que je trouve déplorable . Et après cet épisode, ma tension artérielle était haute a cause du stresse causé par cette caissière.

Laurence c.venne

(Translated) Always good service. Canada Post offers, photo service, prescription etc. Personal very well. Speed of service. Very mild. The place is clean. Always a ton of products (Original) Toujours du bon service. Offre Poste Canada, service de photos, ordonnance etc. Personnels très bien. Rapidité du service. Très clément. L'endroit est propre. Toujours une tonne de produits

kareem karam

I called the night before to ask when it open so I can a picture for immigration they told me at 8 but the pharmacy didn't open until 8:15 made me late. Very unrealiable for a business that big!!!!!!!

M Kia

I went in to purchase a perfume as a birthday present, but I'm very sick so I was taking an eternity with every perfume to be able to guess if the scent is what I'm looking for! One of your representatives, Melanie, was a Godsend! She helped me pick an amazing package that Jean Coutu is offering at the moment (the one with 9 échantillons where u can eventually pick one). And she made it look even prettier & more presentable with wrapping papers! Thank you Melanie for your amazing customer service!! ♥️

Nana Yamasaki

Nice pharmacy

Jacob Brock

Just your standard Jean Coutu. The store is visually appealing and clean, and has everything you need. I found it difficult to find the things I was looking for, possibly because the layout and product placement is a bit confusing. Thankfully, there were lots of employees around to ask. The checkout line was a bit slow because there was only one cash open.

Paul Lafaye

(Translated) Big disappointment about their makeup workshop "free" brand NYX. The person planned for the workshop did not show up. An animator of another brand kindly proposes to take care of my wife. At the end of this workshop, the sellers IMPOSE the purchase of at least $ 45 of products. After a first refusal from my wife, the vendors are very insistent or even rude. Free paid workshop: the new concept of NYX and JEAN COUTU? (Original) Grande déception concernant leur atelier maquillage "gratuit" de la marque NYX. La personne prévue pour l'atelier ne s'est pas présentée. Une animatrice d'une autre marque propose gentillement de s'occuper de ma femme. À la fin de cet atelier, les vendeuses vous IMPOSE l'achat d'au moins 45 $ de produits. Après un premier refus de la part de ma femme, les vendeuses se font très insistantes voire impolies. Atelier gratuit payant : le nouveau concept de NYX et JEAN COUTU ?

Alabri Qasim

I had to wait for simple more than prescription for more than30 min. They were all chatting and I had to ask for several time

S K

Beware the cashier Marine. We told her how we wanted our change back (2x5$bills and the rest in change). When she got confused and started putting one of the bills back, we clarified how we wanted our change and she gave us attitude.

Garry Gray

The staff member behind the prescription counter was very helpful in looking up the medication that I was after and finding the equivalent for me. Good service is almost always rewarded with a purchase!

pooria baniardalan

Buy any hygienic and personal care

Eric Pignedoli

(Translated) Very well (Original) Très bien

adil lyoubi

Very very long waiting time

Link D

If you are thinking about Passport photo or Visa photo service, this place forces you to buy their USB if you want digital photos. Even If you tell them the USB you will bring was purchased from last photo service from their place. "it doesn't work like that." was all the answers they can came up with. Explain it to me what seems to be the engineering problem you are experiencing with? You could just charge digital fees for digital photos instead of shoving your USBs to customers. Bad excuses, honestly, just plainly bad.

Guy Eid

I second all the negative comments about the pharmacy; it is one of the worst. PJC has an amazing app to manage prescriptions and ordering for pickup at the store but picking up doesn't work! You would still have to wait in line like the others because the pickup counter is always closed and unattended! That beats the WHOLE purpose of the online ordering! Pharmacy is extremely badly managed; even with 12 employees behind the counter, none of them checks the pickup counter! Where is the pharmacy manager??!! PS: don't tell me to request delivery; I want to pick up. PJC: the problem is simple; fix it!