Reviews of Brunet Affiliated Pharmacy (Pharmacy)

Geneviève Grey

Canada Post handled the delivery of a package to my house when I wasn't there, and left a paper where they checked the box, by hand, marked "available tomorrow after 1pm", when in reality the delivery was made on a Friday and when I went to pick up my package during opening hours over the weekend, I was told that the package was available on Monday only. This is dishonest, inconvenient, and terrible customer service. Why? Why not write "Monday" by hand on the paper?

Michel Lecomte

Possibly the worst service I ever had in a pharmacy. Very unprofessional.

Robert McGrath

Diapers! Super nice staff, and they had diapers!

brama muniandy

Store experience was nice! Also it's next to a Super C.

David Perrault-Lévesque

Service de vaccination extrêmement rapide et efficace - As it should be !

Isabelle Vaubert

(Translated) Local pharmacy (Original) Pharmacie de proximité

Yousef Hanna

(Translated) Excellent service and very professional team! (Original) Excellent service et équipe très professionnelle!

Amr Hefni

(Translated) I went for a special drug but it was not the same price, I learned that there are 2 brands of pharmacy Brunet, Brunet and Brunet clinic. What a waste of time. #localguides (Original) Je suis allé pour un médicament en spécial mais ce n'était pas le même prix, j'ai appris qu'il y a 2 marques de pharmacie Brunet, Brunet et Brunet clinique. Quelle perte de temps. #localguides

Jonathan M.

(Translated) It sells customer service dreams. We feel the shortage of qualified personnel or would it be total non-chalance? In any case, in pharmacies, it's a lot of discussion without worrying about customers. Do you know that there are reception procedures? I'm not even talking about the stupid arguments I was given ... avoid this kind of store, they are not worth your time and money. (Original) Ca vend du rêve niveau service à la clientèle. On sent la pénurie de personnel qualifié ou est-ce que ce serait de la totale non-chalance ? En tout cas en pharmacie ça tape la discute sans se préoccuper des clients. Vous savez que ça existe les procédures d'accueil ? Je parle même pas des arguments débiles qu'on m'a sortit...éviter ce genre de magasin, ils ne méritent pas votre temps et votre argent.

Maria Delaro

Excellent and efficient customer service. Always very friendly staff.

fred loutfi

(Translated) Very nice welcoming pharmacy! The pharmacist owner is very attentive to the needs of his customers. I highly recommend ???? (Original) Très belle pharmacie accueillante! Le pharmacien propriétaire est très à l’écoute des besoins de sa clientèle. Je recommande fortement ????

Marie-Ève De Blois

(Translated) I find the news cosmetician really nice! I love the service there. (Original) Je trouve les nouvelles cosméticienne vraiment gentille! J'adore le service la-bas.

Michel Gingras

(Translated) The service at the post office is excellent ????????! Yeah again this morning I'm introduced to sending parcels internationally and André Clerk greeted me with a smile and listening. Always an outstanding service! Bravo! ???????? ✊???? (Original) Le service au comptoir postal est excellent ???????? ! Ouais encore ce matin j’me suis présenté pour l’envoi de colis à l’international et le commis André m’a accueilli avec le sourire et d’écoute. Toujours un service hors pairs! Bravo! ???????? ✊????

Anonymous

Prices I find are quite good. Went to the lab this time for a vaccine, and it's actually cheaper than other places I called. They were very nice and the nurse looked at my booklet and informed me of other upcoming vaccinations I'll need to take which was helpful. The only down is that they seemed super rushed (no one was after me) but I assume they have a lot of other things to do like orders to fulfill etc since I heard all the staff in the lab and pharmacist and technicians constantly talking (about work).

Brian Goodyear

Good little pharmacy with integrated Post Office.

madeleine rivet

(Translated) I love this pharmacy: the owners / manager (?) Are really nice and warm. Everyone is smiling and the employees seem happy to be working on it. Excellent service always! (Original) J'adore cette pharmacie: les proprios/gérant (?) y sont vraiment gentils et chaleureux. Tout le monde sourie et les employés ont l'air heureux d'y travailler. Excellent service toujours!

Youssef Neema

The definition of a great service. The new ownership is great, caring and very exceptional. I recommend it for everything. The lab service is very professional, A+.

Jean-François Houle

(Translated) Good pharmacy with integrated travel clinic (Original) Bonne pharmacie avec clinique voyage intégrée

Jadessah Stewart

I always had a great experience at this pharmacy, amazing staff and impeccable service, however since new management came in, all employees have changed and the service has completely flipped around. You can tell that the staff barely has any experience... Where are all the knowledgeable staff? Even the post office staff has changed. It’s a little weird especially since everyone was so great. Anyhow, it definitely feels less of a family-friendly pharmacy now.

Hassan Awada

(Translated) Very good pharmacist! I see several negative comments on this page and unfortunately several anti-vaccine people confronting the owner because he is promoting vaccination. Thank you for your services (Original) Très bon pharmacien! Je vois plusieurs commentaires négatifs sur cette page et malheureusement, plusieurs personnes anti-vaccins qui confrontent le propriétaire car il promouvoi la vaccination. Merci pour tes services

Raghad

Great service, fast delivery and a very cooperative team! Thank you Michael touma!

Guylaine Renaud

(Translated) Covid-19, 24-04-20. Waiting outside very well managed by the nice caretaker very polite and professional. Entered, well managed, waiting for assistance with a very qualified, patient and super nice counselor. Brunet Atwater has always offered excellent service. Beauty treatments, all the advisers without exception are very professional and passionate (Thank you;)) Canada Post, floor assistance, checkouts. Equally! Thank you for your good services and smiles. (Original) Covid-19, 24-04-20. Attente extérieur très bien géré par le gentil gardien très poli et professionnel. Entré, bien dirigée, en attente pour assistance avec une conseillère très qualifiée, patiente et super gentille. Brunet Atwater a toujours offert un excellent service. Soins de beauté, toutes les conseillères sans exception sont très professionnelles et passionnées (Merci ;)) Poste Canada, assistance au plancher, caisses. Tout autant! Merci pour vos bons services et sourires.

B L

Very clean and unusually well stocked with medical devices, herbal remedies, natural health. Pharmacy is excellent, will phone when your meds are ready. Friendly PO. Only criticism: staff will give out your personal info on phone as soon as you say your name, without asking other proof of identity. So anyone could phone and get your address and medical info. Bad practice.

Gamer Gang Canada's991

(Translated) I am very happy to have seen this pharmacy. Absolutely calm, very smiling and nothing but positivity. The pharmacist is absolutely nice (Mickael Touma) and he always understands the solution we had experienced. The staff is always there and always smiling. I recommend you to shop at the Pharmacy :) Thank you (Original) Je suis très heureux d'avoir vue se pharmacie. Absolutely calm très souriant et rien que de la positivité. Le pharmacien est absolument gentil (Mickael Touma) et il comprends toujours la solution dont nous avions vécu. Le staff est toujours là et toujours souriant. Je vous recommande de magasiner chez se Pharmacie :) Mercii

Leila Rafati

Not busy, you can park in the parking zone! Good price

Patrick Shearing

Mispriced cadbury creme eggs. I saw they were marked down to 70 cents. Clearly was 70 cents marked on the box. I was with my 3 year old daughter. I said why not at that good price. Ar the cash they scan at 1.64. I explain to the woman the law is that it is free since it is mispriced. She says no way never. Walks over rips off the price that says 70 cents. I say well no this is illegal. She says no if you wont pay 1.64 you wont get it. I explain again the Law. She won't budge. So I have to leave with no cadbury creme egg. Illegal pricing. My daughter sobbed like no tomorrow as we left, in the parking, I had to explain that in life some peiple are not faie. I will never go again and I will pass on the word on illegal practices at Brunet Atwater.

Pauline Charest

(Translated) Excellent Brunet Pharmacy: very competitive and special prices. When I was uncomfortable going shopping: they offered me ice cream for my sprain and prescribed acetyminophene and a seat to rest. (Original) Pharmacie Brunet excellent : prix très compétitifs et spéciaux. Quand j’ai eu un malaise en allant magasiner: ils m’ont offerts glace pour mon entorse et prescrit acetyminophene et siège pour me reposer.

Patrick Ouimet

(Translated) Customer service is impeccable! The manager is incomparably kind! Thank you! (Original) Le service a la clientèle est impeccable! Le gérant est d’une gentillesse incomparable! Merci!

Andre Dallaire

Marie-Lou in cosmetics was great help, very knowledgeable especially regarding Jouviance products. The store was clean and neatly organized.

George Boyd

Left the somewhat cramped store, (and pharmacy) because of it's return policy. Store staff, stubborn and distant. Pharmacy people, helpful and warm. An odd mixture... an odd pharmacy.

Jean-François Rioux

Great service and care. Without even asking for it, received suggestions to have automatic renewal and save time each month. Much appreciated. +1

Nima

Horrible Customer Service: I went in to get something and went to the the owner (I recognized him but he did not remember me) he asked me to wait which i did standing, there was no line up and no one in front or behind me. He asked me top go where the chairs were. I ended up leaving without purchasing what I went there for. I will never set foot there again. Clearly he doesn't care about customers.

No Name

Amazing service and very friendly staff!

A Sb

Best service ever!! Very friendly and kind staff definitely the best pharmacy! Et le service est impeccable a cette pharmacie!

Maicel Neema

I visited this Pharmacy after the new ownership and the new pharmacist/owner is very knowledgeable and caring professional. Highly Recommend this pharmacy...

Julie G

(Translated) Pharmacist very courteous. Take the time to know the file and the state of health of the customers. Make good recommendations. Personalized service. (Original) Pharmacienne très courtoise. Prends le temps de connaître le dossier et l'état de santé des clients. Fais de bonnes recommandations. Service personnalisé.

Thabatha514

(Translated) Lack of total respect for customers. Cancellation of prescriptions without the advice of the client or doctor. A categorical refusal to use logic and compassion towards very ill clients. In addition, their processing costs are very high. (Original) Manque de respect total envers les clients. Annulation de prescriptions sans l'avis du client ou du médecin. Refus catégorique d'utiliser de la logique et de la compassion envers des clients très malade. En plus leurs frais de traitement sont très élevés.

Ayden Thomson

(Translated) I love the vibe in this pharmacy, everyone is always smiling and the prices are cheaper than at the Pharmaprix! Very professional and courteous service in all departments! (Original) J'adore le vibe dans cette pharmacie, tout le monde est toujours souriant et les prix sont moins chers qu'au Pharmaprix! Service très professionnel et courtois dans tous les départements!

Jade Lawson

The first thing they should be doing is updating their hours online. It's not fun to drive all the way there only to find out they open 1-2 hours later on a sheet of paper on their door.

Nawar Touma

(Translated) I find this pharmacy to be very welcoming. The team, ranging from cashier to pharmacist, is very respectful and professional. Since the start of the pandemic, the team has taken the necessary health measures to ensure the safety and health of all its customers. I have always felt safe. (Original) Je trouve que cette pharmacie est très accueillante. L'équipe, allant du caissier(ière) au pharmacien(enne), est très respectueuse et professionnelle. Depuis le début de la pandémie, l'équipe a pris les mesures sanitaires nécessaires afin d'assurer la sécurité et la santé de tous ses clients. Je me suis toujours senti en sécurité.

Justine Thériault

(Translated) I am really surprised to read a negative comment! I am pregnant with a complex pregnancy and the pharmacist has helped me so much! He is attentive and helped me find solutions to my problems. He even contacted my doctor to change a prescription that contravened my condition. Excellent service. Definitely my pharmacy and I highly recommend it! Thank you ???? (Original) Je suis vraiment surprise de lire un commentaire négatif! Je suis enceinte avec une grossesse complexe et le pharmacien m'a tellement aidé! Il est attentif et m'a aidé à trouver des solutions à mes problèmes. Il a même contacter mon médecin pour faire modifier une prescription qui contrevenait à mon état. Excellent service. Définitivement ma pharmacie et je la recommande fortement ! Merci ????

sarrah jemaa

Love the service, its quick and the staff is very repectful!!

Mahmoud Awada

(Translated) Excellent service, very professional! (Original) Excellent service, très professionnel !

Charlene Boucher

(Translated) Exceptional pharmacist !! I highly recommend this very warm pharmacy :) (Original) Pharmacien exceptionnel!! Je recommande fortement cette pharmacie très chaleureuse :)

Amanda S

My rating is for the pharmacy, as the prices for other products are good and the beauty staff are nice. But since the change of ownership at the pharmacy it’s been terrible there. The pharmacy staff are very rude, the waits take forever, my doctors tell me the pharmacy is too hard to deal with, they are out of stock for drugs but charge me anyway saying they’ll “owe me.” Their computer system is always crashing and no one knows how to use it. I’m going to switch, none of this is acceptable.

Dave Mc Lellan

Great place!

Razan Hanna

(Translated) Very good experience at this pharmacy, keep up the good work???? (Original) Très bonne expérience à cette pharmacie, continuez le bon travail????

ahmed hadjeres

Well situated and easy parking. I get my meds form there

Mj Fratinelli

Everyone is super nice. The post office is inside with great people working there.... Helpful, efficient. A joy. Thanks.

Amilie Gauthier

(Translated) Competent and attentive pharmacist! (Original) Pharmacien compétents et à l’écoute!

Pierre Salaleh

(Translated) Very professional service from the owner pharmacist and the whole team. Mr. Touma takes all his time to provide the necessary information. (Original) Service très professionnel de la part du pharmacien propriétaire et de toute l’équipe. M. Touma prend tout son temps pour donner les informations nécessaires.

Amine B

(Translated) Without a doubt one of the best pharmacy in Quebec! The pharmacist owner (M.Touma) is very welcoming and he gives us the information by explaining it to us with absolute simplicity. Well done! (Original) Sans aucun doute une des meilleure pharmacie au Québec! Le pharmacien propriétaire (M.Touma) est très accueillant et il nous donne l'information en nous l'expliquant avec une simplicité absolue. Bravo!

Patricia Burke

Knowledgeable and helpful pharmacists. Post office staff are super efficient and pleasant. Ample stock and prices are good.

Lou Ni

(Translated) I believe that this pharmacy is the victim of intimidation because I see a series of 1 star not justified in a day or 2! ???? As for my experience, the pharmacist takes his time answering questions! He also follows up! Excellent service! In addition, well informed of current events, he takes public health to heart by informing us about the importance of vaccination! A pharmacist who loves his job! Get Outlook for Android (Original) Je crois bien que cette pharmacie est victime d'intimidation car je vois une série des 1 étoile non justifié en une journée ou 2! ???? Quant à mon expérience, le pharmacien prend son temps à répondre aux questions! Il fait le suivi aussi! Un excellent service! De plus, bien informé de l'actualité, il prend à cœur la santé du publique en nous informant sur l'importance de la vaccination! Un pharmacien qui aime son travail! Get Outlook for Android