Reviews of Pharmaprix (Pharmacy)

Gerry Hionis

Extremely friendly service throughout the store. I'm always greeted with a smile and helped when looking for something specific. The pharmacy is relatively quick in dispensing medication and careful when giving instructions. Happy here and will not change

Mado Riendeau

(Translated) If I could put zero star for customer service at the Canada Post counter is rotten no judgment and one more we wait more than 15 min (Original) Si je pouvais mettre zéro étoile pour le service a clientèle au comptoir de Postes Canada est pourri aucun jugement et un plus nous faire attendre plus de 15 min

Roman GR

(Translated) Please correct the schedules. Monday, 17:30 the pharmacy is already closed! (Original) Corriger s'il vous plait les horaires. Lundi , 17h30 la pharmacie est déjà fermé !

Marie-Josée Roy

(Translated) I went to buy eggs tonight, I wanted to buy a game for my son at the same time for Christmas and they refused to me on the pretext that the supervisor was too busy. I insisted since I don't want to come back in rush hour and they gave it to me ... with attitude! Very bad service! (Original) Je suis allée acheter des oeufs ce soir, j'ai voulu acheter un jeu pour mon fils du même coup pour noël et on me l'a refuser sous prétexte que la superviseure était trop occupée. J'ai insisté puisque je n'ai pas envie de revenir dans les heures de pointe et on me l'a donné... avec attitude ! Très mauvais service!

Faby

(Translated) Very poor customer service. Beauty section. (Original) Service à la clientèle très pauvre. Section de beauté.

Priscillia Collard

(Translated) I strongly recommend this Phramaprix the services are excellent the employs are very attentive to their customers you have questions they are always there to help you with a beautiful smile ???? I recommend it to all people of Laval I have not even need to say my name when they see me arriving they will immediately get my prescription without asking my name he knows their client very well and the services are really fast just WoW bravo to their services (Original) Je vous conseille fortement cette Phramaprix les services est excellent les employer sont très à l’écoute de leur clientèle tu a des questions ils sont toujours là pour vous aider avec un beaux sourire ???? je vous la recommande pour toute les gens de Laval j’ai même pas besoin de dire mon nom quand ils me voit arriver il vont toute suite chercher ma prescription sans me demander mon nom il connais leur client très bien et les services est vraiment rapide juste WoW bravo à leur services

Paul-Émile Migneault

(Translated) Very convenient (Original) Très pratique

Ivy V

Nice location with everything you need

Thomas

Very professional in medical care and in general information in all departments.

William Ravenelle

(Translated) A little advice before going to get your prescriptions, if you do not want to wait 35 minutes despite the fact that there are 5 employees behind the counter, order online. You will probably still wait 25 minutes, but at least you will not have to interact with the unfriendly staff who never apologize for the fairly recurring wait at this place. The cashiers at the front are pretty nice though. (Original) Un petit conseil avant d'aller chercher vos prescriptions, si vous ne voulez pas attendre 35 minutes malgré le fait qu'il y ait 5 employés derrière le comptoir, commandez en ligne. Vous attendrez probablement tout de même 25 minutes, mais au moins vous n'aurez pas à interagir avec le personnel peu courtois qui ne s' excuse jamais de l'attente assez récurrente à cet endroit. Les caissières à l'avant sont àssez sympathiques par contre.

celine nounou

(Translated) NO SITES IN FRENCH WHAT A SHAME (Original) PAS DE SITES EN FRANCAIS QUELLE HONTE

A M

(Translated) What attracts us are the low prices and discounts on groceries. (Original) Ce qui nous attire ce sont les bas prix et rabais sur les produits d'épicerie.

Risa Lebourg

Such a bad customer service at the counter of Post Canada! I tried to ask the manager about the rules of Post Canada and he answered me that he is not responsible for whatever happens at Post Canada. And guess what did the "employees of Post Canada" say? "We are employees of Pharmaprix and you have to see our manager". Clearly, each of them tried to avoid responsibility.

Eduardo Silva Hass

(Translated) Great place for shopping. Always have great deals. (Original) Excelente lugar para compras. Sempre tem ótimas promoções.

Alex vaillancourt

(Translated) It's a pharmacy. (Original) C'est une pharmacie.

bhavana ankitha

The security and the person near beauty products were so rude. I was wearing my mask still the girl who was there near beauty products asked me to get out of the store in a very rude manner. The was she said is very annoying she can’t talk to the customers like that. I felts she wanted wanted me to get out not sure what her problem was. Very bad experience ????????????

Lucie Dansereau

(Translated) incompetent people, they gave me my covid vaccine, but did not register my health insurance number. So I have no records. When I showed up for help, they just sent me to the covid walk-in center, didn't even try to help me, they couldn't care less. They get paid to deliver the service, but don't want to take responsibility for their mistakes. Worst customer service (Original) des incompétents, ils m'ont fait mon vaccin covid, mais n'ont pas inscrit mon numéro d'assurance maladie. Je n'ai donc aucun dossier. Lorsque je me suis présentée pour avoir de l'aide, ils m'ont carrément envoyée au centre covid sans rendez-vous, n'ont même pas essayé de m'aider, ils s'en foutent complètement. Ils sont payés pour offrir le service, mais ne veulent pas assumer leurs erreurs. Pire service à la clientèle

karim ouanouki

(Translated) Always a pleasure to shop here (Original) Toujours un plaisir de magasiner ici

Pigeon Sannom

(Translated) I always receive a very good service. The wait can sometimes be long at the counter of the orders ... I thus make prepare in advance by Internet. (Original) J'y reçoit toujours un très bon service. L'attente peut parfois être longue au comptoir des ordonnances... Je fais donc préparer à l'avance par internet.

Christophe Leong

I'm sorry the location is very good and I get it, it is downtown and people steal. But the security guard saying hi loudly behind us and placing himself right behind followed by a customer service guy that asks if we need help is very much telling me: I think you are gonna steal and we are watching you. I work full time, pay my bills and just spent a good amount of money at the spa with my girlfriend. I don't have to spend money at this location.

Sophie lepage

I will deal with they owner.

Stéphanie Therrien

(Translated) There is everything. I like the place, the space the brightness and the promotions. The staff is very very courteous. By cons attention to your bill. Regularly there are errors on the invoice. Either the prices are inaccurate or we are being charged for excess items. Again yesterday I was charged an item too much, it was too crowded so I did not ask for a refund it was only $ 88! Not very serious but it's still crazy. (Original) Il y a de tout. J'aime l'endroit, l'espace la luminosité et les promotions. Le personnel est très très courtois. Par contre attention a votre facture. Regulièrement il y a des erreurs sur la facture. Soit les prix sont inexactes ou on nous charge des articles en trop. Encore hier on ma charger un item en trop, il y avait trop de monde donc je n'ai pas demander un remboursement c'était seulement .88$! Pas très grave mais c'est quand même c'est fâchant.

Guy Belanger

(Translated) Reussie has to go without a mask. Finally go somewhere without discrimination. (Original) Reussie a yaller sans masque. Enfin aller a quelque part sans discrimination.

krystel pynee

(Translated) Really satisfied with the welcome and the service. I was served by a wonderful cosmetician (Judith) to find the perfect shade for my skin. She even offered me samples. I will definitely be back thanks to the lady. (Original) Vraiment satisfaite par l’acceuil et le service. J’ai été servie par une merveilleuse cosméticienne ( Judith) afin de trouver la teinte parfaite pour ma peau. Elle m’a même offert des échantillons. Je reviendrai sans aucun doute grâce à la dame.

Maya Daher

(Translated) Worst customer service ever received. Arrogance, condescension, rudeness and no empathy. They did not offer me any resources or options to help me when as soon as I arrived at another pharmacy, 3 options were offered directly to help me will have the service requested. Pharmacy to be avoided at all costs! (Original) Pire service à la clientele jamais reçu. Arrogance, condescendance, impolitesse et aucune empathie. Ils ne m'ont offert aucune ressource ou aucune option afin de m'aider alors que dès que je suis arrivée à une autre pharmacie, 3 options mont été offert directement afin de pouvoir m'aider va avoir le service demandé. Pharmacie à éviter à tout prix!

Henry Parsakhian

Bought my Nintendo Switch with 175$ rebate from optimum points & with 20x optimum points

Benoit Beauchamp

A good pharmacy

Michelle Hermelin

Worst customer service. Never going back.

theenglandguy

Good service and decent selection, even has quite a lot of food choices and a Poste Canada location.

Radouane Largo

(Translated) Worst customer service in the world of pharmacies! I never post bad reviews in my life about a business but for my health it's worth it. (Original) Pire service à la clientèle rencontré dans le monde des Pharmacies! Je n'est jamais publier de mauvais commentaires de ma vie sur une entreprise mais pour ma santé sa vaut la peine.

Rami K

(Translated) Twice I will pick up prescriptions during the day (not busy) for my child .. first time 32 minutes ... second time 47 minutes. I am paid consultant by the hour. $ 100 lost each time ... thank you (Original) Deux fois que je vais ramasser des prescriptions pendant la journee (pas occupee) pour mon enfant.. premiere fois 32 minutes...deuxieme fois 47 minutes. Je suis consultant payé à l'heure. 100$ de perdu a chaque fois...merci

khalil bennani

(Translated) very average service (Original) service tres moyen

Hannah DiCuozzo

I went to the cosmetic dept.. had the pleasure to be served by Emma .. she helped me a lot in choosing the colours I needed for my cousin’s wedding.. and helped me find my favourite perfume. Super nice and super friendly. Planning to come back.. and hope to get her again. Thank you Hannah

Eric Jobin

(Translated) Fast and courteous service (Original) Service rapide et courtois

Nu Dub (indipride)

Didn’t find what I was looking for -a hairspray -

Kelvin Cuaresma

Good about fast service

Rai xo

I've been a customer of Pharmaprix Cusmetics for 20 yrs. The ambiance of that Pharmaprix was not the same as it used to be. That's Place look so sad and so as the staff . The Rudest Cosmetic department I ever been. I came there because I want to buy a Marc Jacob Perfume, I told the lady I need five mins. Of her time I will buy a perfume. Eventually they don't have the Marc Jacobs perfume that I want. Her collegue called her to served another customer, she walked out and left me on the corner, She never came back to me. I did not appreciate what she did. No customer deserve this kind of experience. For the record. Keep your receipt if your going to pay by debit or credit because it might charge you double.

ruiyi xing

there is a racist in this store，if u speak English he will just ignore u，he is around 40 years old，white beard，and ear rings

Elmira K. Marvi

Long waits ...

Nicolas Giard

Canada Post office is convenient

daniel labelle

Always satisfied

Kerem Turk

One of the most slowest pharmacy service have I ever seen

Parisa Moslehi

Very poor customer service at both post office and the pharmacy. At the post office the guy (who wears glasses) was so rude and impatient. At the pharmacy they gave me a long wait even more than 30 minuets for consultation while they said it would take 15 minutes!

Charlo's PLAYground

(Translated) This pharmacy is in a good location, the staff are polite and friendly. I love the cosmetics section which is full of several higher end brands, there are also a lot of fragrances available there. The grocery section is also very interesting with a lot of choice, the discounts are often worth it. (Original) Cette pharmacie est bien située, le personnel est poli et aimable. J’adore la section cosmétiques qui regorge de plusieurs marques plus haut de gamme, il y a aussi beaucoup de parfums qui y sont disponibles. La section épicerie est également très intéressante avec beaucoup de choix, les rabais valent souvent la peine.

Carole Chevrier

(Translated) Very welcoming staff, both in cosmetics, in the laboratory and at the cash register. There are one or two pharmacists who seem to be above everyone else, which makes communication very unpleasant; notwithstanding these, the laboratory team is very outgoing and professional. (Original) Personnel très accueillant, autant aux cosmétiques, au laboratoire qu'à la caisse. Il y a un ou deux pharmaciens qui semblent être au-dessus de tout le monde, ce qui rend la communication très désagréable; nonobstant ces derniers, l'équipe du laboratoire est très avenante et professionnelle.

Souhail Najam

(Translated) Hey, I want to know if the post and canada office is inside the Pharmaprix or not? If yes, or exactly? Thank you (Original) Hey , je veux savoir si le bureau d post et canada est à l’intérieur se Pharmaprix ou non ? Si oui , ou exactement ? Merci

Raiden Yvelina

I brought a powder from home last week to compare shades and now the security guards follow me everywhere in the store whenever I go- it is extremely irritating. Two stars because the cashiers and other staff are always very friendly and helpful. Edit: they also have no signage up indicating altered hours, but they lock the doors at 10pm and have a big glowing “open until midnight” sign outside… really pitiful management.

Mouris Khouri

(Translated) I like this place and lots of choices (Original) J'aime cet endroit et beaucoup de choix

frenchfriesQC

(Translated) To answer Josée, I totally disagree. Karine is one of the most smiling employees of this pharmacy. She welcomes us as if we knew each other for years and especially, even in busy times, she listens to us and take the time to give us clear explanations.So you have probably concluded too quickly and badly heard. Karine is a woman with a good and big heart, that seems obvious to me. (Original) Pour répondre à Josée, je suis totalement en désaccord. Karine est l'une des employée la plus souriante de cette pharmacie. Elle nous accueil comme si on se connaissait depuis des années et surtout, même dans les moments occupés , elle nous écoute et prends le temps de nous donner des explications clairs.Alors vous avez probablement conclue pas mal trop vite et mal entendue. Karine est une femme avec un bon et grand coeur , cela me semble évident.

Kadie Wright

Cashiers and supervisors not able to honour sales in their own flyer.. waste of time and won’t ever be returning to this store. Cashiers should be trained a little better.

Émile Massie-Vanasse

(Translated) I do not know the pharmacy, but this place depanne for a snack between 2 courses! (Original) Je connais pas la pharmacie, mais cette place depanne pour un snack entre 2 cours !

Jennifer Tourangeau

(Translated) Postal counter overloaded, the line extends from edge to edge of the store, and they only have an elderly attendant to perform the operations. No help, not only no other attendant comes to help him but in addition they call him to take extra phone calls. It's ridiculous (Original) Comptoir postal surchargé, la ligne s'étend de bord en bord du magasin, et ils n'ont qu'une préposée âgée pour effectuer les manoeuvres. Aucune aide, non seulement aucun autre préposé ne vient l'aider mais en plus ils l'appellent pour prendre des appels téléphoniques en surplus. C'est d'un ridicule

Ricardo “claroquetengo” Gallegher

(Translated) Not ready to answer questions Clerks of the food section (Original) Pas prêt pour répondre aux questions les commis de la section de nourriture

MNayalé Fidelia

(Translated) Thanks to the cosmetician, kind, patient who knew me very well and advised me for my dermatological problems, I felt understood, taken in hand with competence and honesty, and the prices were reasonable. Thank you Mélanie, (Original) Grâce à la cosmeticienne, gentille, patiente qui m'a super bien informée et conseillée pour mes problêmes dermatologiques, je me suis sentie comprise, prise en main avec compétence et honneteté, et les prix etaient raisonnables. Merci Mélanie,

Hossein T

Horrific pharmacy staff. Avoid if you can!

Alicia

(Translated) Very large and opens very late (Original) Tres grand et ouvre tres tard

Max Specogna

The store is fine ,never had an issue ,but today ....I went in to buy a perfume,I went inside the perfume department,not even 30 seconds later,the manager (blonde women )ask me to leave the department if I was just looking around....not even a ”hi ,how can I help you ?”situation.i felt like a 5 years old being told what to do by my mother !again never had a problem with this location ,but they just lost a customer for life ,to the blonde lady in the cosmetic department,learn the art of customer service ...

Sofiane sofiane

(Translated) Pharmacist doesn't even look you in the eye Y.EL f ... very unpleasant, no human contact. no desire to return. (Original) Pharmacienne vous regarde même pas dans les yeux Y.EL f... très désagréable, pas de contact humain. aucune envie de retourner.

Mariam Issa

(Translated) Impeccable service! Best Cosmetic Chef Emma! Thanks again! (Original) Service impeccable ! Meilleure chef cosmétique Emma !Merci encore!

Réda M

(Translated) A long wait at the forest center pharmacy for poor service. (Original) Une longue attente au niveau de la pharmacie du centre forest pour un service nul.

epeesyrienne

(Translated) make a decision to close the post office an hour in advance without changing the schedule posted on google. and when I complain the cashier answer me: it is not us then that it is indeed a decision of the manager of this branch. in addition pharamprix does not have a site in French and is unable to contact anyone. (Original) prendre une décision de fermer le bureau de post une heur d'avance sans changer l'horaire affiché sur google. et quand je me plaint la caissière me répondre : ce n'est pas nous alors que c'est bien une décision du gérant de ce succursale. en plus pharamprix n'a pas une site en français et pas pouvoir de m'adresser à qui que ce soit.

S Namarito

(Translated) I waited for more than 1 hour and 20 minutes until the prescription arrived on May 16th last Monday. Service is very slow and bad. (Original) 先週の月曜日の5月16日、処方箋が届くまで1時間20分以上待ちました。 サービスはとても遅くて悪いです。

Max Noir

(Translated) Can not give information without asking you for your health insurance card to be paid cheap (Original) Peut pas donne un information sans vous demande votre carte assurance maladie pour etre paie cheap

Satenik Sahakyan

????????????

Nikhil

Good store with lot of over the counter medicine options. Pay by cash or self checkout.

Robert Chenard

(Translated) The delivery men are charming (Original) Les livreurs sont charmants

NAPSTER OWN

(Translated) Always well served, respectful staff. I recommend (Original) Toujours bien servi, personnel respectueux. Je recommande

James V

Very nice place

Meriem Zmandar

(Translated) Welcome, we find the advice we need! (Original) Bon accueil, on retrouve les conseils dont on a besoin!

Wil Costigan

It's a big pharmaprix, but it can get really busy at times and sometimes the lines move extremely slow.

KoldGeneration

(Translated) Very normal pharmacy without the fuss (Original) Pharmacie bien normal sans prise de tête

Mitch Schwartz

No complaints

Doug Campbell

Great service. The location is nice, too. The shop is always very well-stocked.

Ankush Sharma

There’s this guy who stands sometimes near the auto checkout counters. He was very rude. I went there to buy some veggies and I didn’t know that the tomatoes are sold $2.5 per piece as it was written as $2.5 per kg. The guy told me things like, ”You know we don’t have a weighing scale here”. I replied ,”Maybe you should get the tag changed (the card on which price was written as $2.5 per kg). The guy replied,” Oh, you know Office People come here and they really don’t care about the price” . He was trying to show as if I didn’t have enough money. Just to mention to identify him, he looks a little fat and usually stands near the auto checkout counters with some sort of forms in hand.

Sylvie Des

(Translated) I was there during my vacation. I was well advised by the pharmacist for a health problem of my daughter. (Original) J'y étais durant mes vacances. J'ai été bien conseillé par la pharmacienne pour un problème de santé de ma fille.

chantal nadeau

(Translated) the store is beautiful and the prices are good but it's the employees who are not to my liking, I wonder how it is to still be open with a bad refund policy (Original) le magasin est beau et les prix sont bon mais c'est les employés qui ne sont à mon goût, je me demande comment il font pour encore être ouvert avec une mauvaise politique de remboursement

Kawsar Shirry

(Translated) I introduce myself in the cosmetics section and Emanuelle was there. I ask him for a product similar to NARS tan. She makes me try on half of my face I told her that I don't like her and that I am thinking of going to redeem the powder from NARS. She tells me don't waste my time then! Know that your makeup is scary so I especially do not want your style and a complaint has been filed. (Original) Je me présente dans la section de cosmétique et Emanuelle était là. Je lui demande un produit similair à NARS bronzer. Elle me fait essayé unsur la moitié du visage je lui ai dit que je ne l aime pas et que je pense aller racheter le powder de NARS. Elle me dit ne perds pas mon temps alors ! Sache que ton makeup fait peur donc je ne veux surtout pas ton style et une plainte a été déposé.

Eloir Gidion Loureiro Junior

On hold for more than 45 minutes to reach the pharmacy by phone.

Anne-Marie Leduc

(Translated) I waited 6 minutes for someone to take my call at the drug counter but no one answered me ... not impressed (Original) J’ai attendu 6 min que quelqu’un prenne mon appel au comptoir médicament mais personne ne m’a répondu... pas impressionnée

Steve Belanger

(Translated) I am disappointed with the services of this pharmacy for the supply of drugs. Even before the Covid you very rarely had the medication I need ... and don't ask me to call and complain to customer service because if I see your ratings here from dissatisfied customers, I deducting that you do not move to resolve the situation is not it ??? There are people at the top who must answer for their administrative incompetence !! We are not talking here about a few complaints from frustrated customers but about a general problem in this pharmacy. You have had enough reports to correct the situation .. stopped apologizing and taking action !! (Original) Je suis déçu du services de cette pharmacie pour l'approvisionnement en médicaments. Même avant le Covid vous aviez très rarement les médicaments dont j'ai besoin...et ne me demandez pas d'appeler et de me plaindre au service à la clientèle car si je vois bien vos évaluations ici de clients non satisfait, j'en deduit que vous ne bougez pas pour résoudre la situation n'est-ce pas??? Y a des gens en haut qui doivent répondre de leur incompétence administrative!! On parle pas ici de quelques plaintes de clients frustrés mais bien d'un problème généralisé dans cette pharmacie. Vous avez eu suffisamment de rapports pour corriger la situation.. arrêté de vous excusez et agissez!!

Ali

The place is good if you need medicine

jade jade

(Translated) Marvellous ! (Original) Merveilleux !

Stefania Polania

(Translated) Worse customer service, I looked for a product (simulación Neosure) and it wasn't there, I asked if we knew where to find it and the cashier said to me: dsl I have no children I could not tell you where to find this kind of milk, since the product was not, I decided to return my purchases, because ETC I had to go to another place, and the cashier told me approached in front of the door to ask me if "I had paid" I told her that I had not taken anything and she made me remove my baby's shell to check ???????? Last time I visited this pharmacy (Original) Pire service a la clientèle, j’ai cherché un produit (simulación Neosure) et il n’y avait pas, jai demandé si on savait où le trouver et la caissière m’a dit: dsl je n’ai pas d’enfants je n’ai pas pu vous dire ou trouver cette sorte du lait, vu que le produit n’étais pas, j’ai décidé de retourner mes achats, car ETC je devais m’adresser à un autre endroit, et la caissière m’a abordée devant la porte pour me demander si « j’avais payé » je lui ai dit que je n’avais rien pris et elle m’a fait enlever la coquille de mon bébé pour vérifier ???????? Dernière fois que je visite cette pharmacie

YIAN ZENG

Staff are not happy to recycle the cans!

Georges Lupien

(Translated) Good prices and specials (Original) Bons prix et spéciaux

Victoria Powell

Large selection of everything you need including quick gift ideas. Great system for getting medication but it can be busy at times. Sometimes they even give you a device to hold while shopping to know when your prescriptions are ready.

Patrick Côté

(Translated) It is no longer a pharmacy but a grocery store with cosmetics. Convergence is starting to be ridiculous. (Original) Ce n'est plus une pharmacie mais une épicerie avec des cosmétiques. Ça commence à être ridicule la convergence.

D VK

Today is 17 January 2021 I visited Pharmaprix at 2530 Rue de Salaberry, Montreal, Qc. H3M-1L3 To buy “sterile jars” for a children’s urine test. Because the doctor gave us a prescription and said that “sterile jars” are usually issued from the pharmaceutical counter. I came to the counter and ask the technician and the pharmacist to help me to buy right “sterile jars” and may also explain to me how to use them. The pharmacist who was working there this afternoon, advised me to take any jar on the sale floor, she told me that they don’t provide any consultations. I explained once again as the doctor said, that’s should be a “sterile jar”, not any jar. Pharmacist said to me again that’s I can take any empty jar on sale floor and she call someone from regular floor stuff from the store. But the guy from sales floor couldn’t help me, because he doesn’t know about “sterile jar”, he tries to looking with me the merchandise on the floor, but we not found anything. I asked the Pharmacist for her name because it's weird that’s she doesn't know about “sterile jars”. Pharmacist refused to give me her name and said that she will not give her name and can’t help me to found any “sterile jars”. Pharmacist said that’s doesn't matter for her what the doctor said and what prescribe and tell me, if I can’t find “sterile jars” by myself on the floor I have to leave or she will call Police. I do call police myself right away at 14:07 and police officer helped to me how I can complain on pharmacist by (ordre disciplinaire de pharmacien) PACA and fill-up Section D. (follow-up). The name of pharmacist maybe Sabine Cilingir as written on the pharmacist top plate, this pharmacist refused to help me. I went to Jean Coutu on front of this Pharmaprix The pharmacist or technician gave to me “sterile jars” in a couple seconds from back counter and I bought them, he also explained to me how properly care and deposit to laboratory. I returned to the pharmacy to show what “sterile jars” looks like, pharmacist Sabine Cilingir anyway said what I could take any jar on sales floor, it's the same. Even if I showed to her purchased “sterile jars” with sealed cup from Jean Coutu, seal indicate as this is medical “sterile jar”, also some additional information fill-up required that’s coming with “sterile jar” p.s. I'm confused, about what the pharmacist said? I do not recommend you going at this Pharmaprix, don’t waste your time! Go directly to Jean Coutu on cross the street and receive professional help and consultation. Be sure that’s your children stay healthy and safe!

Nathalie Barretti

(Translated) Very bad service and very disrespectful, made customers go for less than nothing even when they offer a very nice attitude with politeness of talkative. I have done business with them for about 10 years and it is over. Live Jean Coutu just opposite. Pharmaprix crossed out for life. (Original) Très mauvais service et très grand manque de respect, fait passé les clients pour des moins que rien quand eux même offre une très belle attitude avec politesse de baveux. J'ai fait affaire avec eux pendant environ 10 ans et c est fini. Vivre Jean Coutu juste en face. Pharmaprix barré a vie .

Dany Robichaud

(Translated) Very good pharmacy the employees are helpful and polite (Original) Très bonne pharmacie les employé y sont serviable et poli

Fouzi rehioui

(Translated) A good place, but no respect! a few weeks ago i went in to buy some items, and on exit a suspicious cashier forced me to open my backpack to search it (she found nothing of course ????) and she didn't even near the paine to apologize after, not a single word! I was disappointed!!! WHAT IS IT?! (Original) Un bon endroit, mais aucun respect! il y'a quelques semaines j'ai entré pour acheter quelques articles, et à la sortie une caissière méfiante m'a obligé d'ouvrir mon sac à dos pour le fouiller (elle a rien trouvé bien sûr ????) et elle a même pas près la paine de s'excuser après, pas un seul mot! J'étais déçu!!! C QUOI ÇA?!

Terance Lancaster

Lady kissed me on the cheek as I went in, best experience ever

hanibal qamar

helpful... very kind... amazing ????service

Linh Le

(Translated) The staff in the grocery store are very rude as they are forced to work here. This midday, an employee (a man with white hair) hit me when he pushes the exit door without excuse and then gave me a mean look instead of saying an apology. I understand that his work is very stressful but a good treatment costs nothing (Original) Les personnels de la partie d'épicerie sont très désagréables comme ils sont forcés de travailler ici. Ce midi, un employé (un homme aux cheveux blancs) m'a frappé quand il pousse la porte de sortie sans excuse puis il m'a lancé un regard méchant au lieu de dire une excuse. Je comprends que son travail sont très stressants mais un bon traitement coute rien

Stephanie Bouchard

(Translated) I'll be there soon, but later (Original) J'y ba ta tot.mais plus tard

L Torres

(Translated) It's amazing the miserable level of professionalism. Customer service is PITOYABLE at the pharmacy. The people in the labs are rude, cannot talk to people politely, and explain things clearly and patiently. I have already worked in a pharmacy for 2 years and in customer service for 8 years. I know how difficult people can be and how busy it can be, but by being professional you can stay calm, be kind and do your job well. These people just don't have the ability to do it while remaining professional. Pity. If he had a way to file a complaint elsewhere, I would. (Original) C'est incroyable le misérable niveau de professionnalisme. Le service à la clientèle est PITOYABLE à la pharmacie. Les personnes au laboratoires sont impolis, ne savent pas parler au gens poliment et expliquer les choses clairement et avec patience. J'ai déjà travaillé dans une pharmacie pendant 2 ans et au service à la clientèle depuis 8 ans. Je sais à quel point les gens peuvent être difficiles et que cela peut être achalandé, mais en étant professionnel il est possible de garder son calme, être gentil et bien faire sa job. Ces personnes n'ont simplement pas la capacité de le faire en restant professionnels. Dommage. S'il avait moyen de porter plainte ailleurs je le ferai.

Mathiew M

(Translated) Despite the fact that I indicated that I suffered from a medical condition which made it unnecessary to wear the mask, I was refused to believe, I was treated as if I was a terrorist as was the government decree. that I had in my possession (regarding the obligation to wear a mask in closed public places). Anyway, because of your overzealousness, I have no intention of shopping with you anytime soon! (Original) Malgré le fait que j’ai indiqué que je souffrais d’une condition médicale qui m’exemptait de porter le masque, on a refusé de me croire, on m’a traité comme si j’étais un terroriste de même que le décret gouvernemental que j’avais en ma possession (en ce qui concerne l’obligation de porter un masque dans les lieux publics fermés). Bref, à cause de votre excès de zèle, je n’ai pas du tout l’intention de magasiner chez vous de sitôt !

ALİ OSMAN HARDALOGLU

its like local "wallmart" , you can find whatever you want. İts also sells lower price products. near the main avenue, you can also pay with "pay yourself desk" .

Lola B

(Translated) Excellent service in the cosmetics department. The staff is welcoming and attentive to my needs. Great selection of products. (Original) Excellent service au département des cosmétiques. Le personnel est acceuillant et à l'écoute de mes besoins. Super sélection de produits.

K Smith

Worst pharmacy ever! Like others have said, you wait in line until they are ready to serve you. One woman is particularly nasty. I had some issue with non-green shield coverage and they figured it out but never explained what the issue was and just tossed the drugs on the counter to me like it was my fault! I just stared at the lady like "Are you serious?" It's the most convenient location for me since I'm a student at Concordia but I am switching after this.

Costa kavvouras

Horrible service at the pharmacy counter, little to no service.

Enn0 (Enn0)

(Translated) Correct pharmacy without more. I go there mainly for parcel post. (Original) Pharmacie correcte sans plus. J'y vais principalement pour les colis postaux.

Arctic Lion Jay

Love the points system

N K

Because I should have the choice to use the cashier to pay for the merchandise I want to purchase. I chose to write a review because today was the second time I was asked to use the self checkout which I refused and they had no option for me. I left the store without buy and not returning. This happened before when the cashier lied that the system is down after I asked for manager to be called to serve me and the cashier then allowed me to use the cash register instead of Self check out. Because this is constantly happening, I believe the Management is behind this. DONT RECOMMEND ALSO BECAUSE MOST OF THE SHELFS ARE ALWAYS EMPTY

cynthia

I loved my experience in the beauty department. Cherifa was very helpful, patient, knowledgeable and professional! I came for a foundation and she was able to help me also educate me on my skin care and knowledgeable ended up leaving with more skin care things that I had no idea would help my skin. Loved the service will definitely be coming back.

rami rami

pharmacy section the employees and the pharmacists are so rude and arrogant !

Anne-Valérie Perras

(Translated) Already they charge 4 times more than Proxim ($ 40 instead of $ 10), they have NO system in place to accommodate people who come only for the flu shot. You have to line up with those who want medication, which means they are unable to meet the time of their appointments. Whether the pharmacy is busy shouldn't count towards a service they charge so much for. (Original) Déjà qu'ils chargent 4 fois plus cher que Proxim (40$ au lieu de 10$), ils n'ont AUCUN système en place pour accueillir les gens qui viennent uniquement pour le vaccin de la grippe. Il faut faire la file avec ceux qui veulent des médicaments ce qui fait qu'ils sont incapable de respecter l'heure des rendez-vous qu'ils donnent. Que la pharmacie soit occupée ne devrait pas entrer en compte pour un service pour lequel ils chargent autant.

ange_dechire

(Translated) I forgot my wallet in the cart, I will come by tomorrow to collect it Thank you (Original) J'ai oublié mon portefeuille dans le chariot je passerais demain en am pour le récupérer Merci

Justine Soucy

A normal Pharmaprix conveniently located near Concordia. It's big, clean, and has everything. I don't get any of my prescriptions here but I have friends who do and they like the service.

Marlene Coulombe

(Translated) sells no condoms ???? (Original) vende meme pas de condom ????

Barbara Sousa

(Translated) Still a lot of waiting at the pharmacy. Orders are often incomplete. The customer service is terrible. (Original) Toujours beaucoup d'attente à la pharmacie. Les commandes sont souvent incomplètes. Le service à la clientèle est terrible.

Yara Komukai

You can buy anything you need here

Evelyne Thouin

(Translated) I do not advise anyone for medication, more than 40 minutes of waiting ... sometimes .... I don't go there anymore because of that I prefer the one on Henri Bourassa and Lacordaire (Original) Je ne le conseil a personne pour les médicaments, plus de 40 minutes d'attentes bien.des fois.... Je n'y vais plus a cause de ça je préfère celui sur Henri Bourassa et Lacordaire

Martine Martine

(Translated) The people in the lab are very nice! (Original) Les gens du laboratoire sont très gentils!

Nadoret Nibiru

(Translated) Surprising as a space ... good service ???????? (Original) Surprenant comme espace...bon service ????????

Luc G

(Translated) Always long on prescriptions, they often make mistakes on the amount of medication given and most importantly they charge unreasonable fees. 18.70 $ for a drug at 12 $ and it was for a drug already in a box even no need to count ... Just put a label 18 $ ca no sense ... I'm pharmacy ... I'm chamouter (Original) Toujours long au ordonnances, ils font souvent des erreurs sur la quantite de médicament donne et surtout ils facturent des frais déraisonnables. 18.70$ pour un medicament a 12$ et c'était pour un médicament déjà dans une boite meme pas besoin de compter ... Juste mettre une étiquette 18$ ca aucun sens ... Je chamge de pharmacie ... je suis ecoeurer

OsMoS InSAnE

(Translated) The post office is great. Good service. Maybe he has improved since the other comment. Pharmaprix is big and offers a lot of products. I have not yet done business with their pharmaceutical counter. My pharmacy is uniprix. Good discount all the same and large area. (Original) Le bureau postale est super. Bon service. Peut etre sest il ameliorer depuis lautre commentaire. Le Pharmaprix est grand et offre beaucoup de produits. Je nai pas encore fait affaire avec leur comptoir pharmaceutique. Ma pharmacie cest uniprix. Bon rabais tout de meme et grande surface.

Vanna-Lusa Noel

(Translated) Ok for a pharmacy. On the other hand, the cosmetician advised me extremely well. (Original) Ok pour une pharmacie. Par contre, la cosmeticienne m'a extrêmement bien conseillé.

Edmond Dantes

(Translated) Not very happy with the service offered. The cashier is negligent and does not take my request seriously. I expect a full response from someone with minimal skill (Original) Pas très heureux du service offert. La caissière est négligente et ne prend pas aux sérieux ma demande. Je m'attend à recevoir une réponse complète par une personne avec un minimum de compétence

Melanie Kajfasz

(Translated) One of the worst Pharmaprix I have visited! (Original) Un des pires Pharmaprix que j'ai visité !

C. R. Yuen

Lots of things to shop from but staff are just ok...

Myr Mer

(Translated) I regret having changed my pharmacy against this one the pharmacist did not even know how to install me a mapa above all this one speak very bad French after 20mn she was fighting with the device I was starting to have a sore arm his colleague had to intervene to place it after a year of waiting my doctor said that he never received the results (Original) Je regrette d’avoir changé ma pharmacie conre celle-ci la pharmacienne na même pas su m’installer un mapa par dessus tout celle-ci parler très mal le français après 20mn elle se battait avec l’appareil je commençais a avoir mal au bras sa collègue a dû intervenir pour me le placer après un an d’attente mon medecin me dit qu’il n’a jamais reçu les résultat

Julien Hébert

(Translated) Nice place (Original) Bel endroit

Steph Lynn

So many products to choose from

A F

Overall a good drug store, except that their pricing scheme is ridiculous. They have either regular-price items in stock or reduced-price items out of stock. I'd rather buy dishwasher detergent at a regular price than to be shown a reduced price tag for the detergent they sold out. For God's sake stop dropping prices if you can't keep items stocked. The whole purpose of these in-city drugstores is that we don't have to stock them up in our tiny apartment because they are always in stock there, which isn't the case with this one.

Kyno Satsura

Products are overpriced, there is a post canada office which is convenient.

Fabrice Rubin

(Translated) Excellent products (Original) Produtos excellent

François Carbonneau-Rabouin (Cthulhu16)

(Translated) High price, good variety, very ordinary service, good speed at checkouts (Original) Prix élevé, bonne variété, service très ordinaire.bonne rapidité aux caisses

David Perrault

Worst customer service ever, especially a very disgusting fat pig on the cash apparently called Jessica (or at least that is the way another cashier called her) she was reluctant to speak English to all the people in line even when it was noticeable that most of them were not able to understand French. I've had been twice in the store and I have been cashed by this mediocre and racist lady. I don't know why people like her are hired by this company, she must get fired...

Gabriela Mendoza

(Translated) Extremely disappointed in customer service (specifically that of cosmetics manager Ms. Angie Renzo). I explain: I am (more now!) A regular customer of this pharmacy. There were 2 incidents with Ms. Angie Renzo .. first she badly charged me and I had to come back twice to resolve the situation. 2nd incident yesterday at the "free" session of beauty organized on April 18, 2019. I was offered a session of care or "free" makeup at the next beauty event by a cosmetics saleswoman. She informed us that to book you had to buy a $ 5 gift card (which could be applicable during our shopping the day of the famous event). What bothers me is the fact that no one (this saleswoman at the time of booking or the makeup artist at the event) informed us that we were supposed to buy products of the company with which we took appointment ( to have it known either I do not take appointment or I take appointment with a company that I like and with which I buy products !!!). In short, I had a mini session of creams and makeup. The products finally did not convince me and I chose not to buy for this brand. It should be noted that throughout my search for products, the makeup artist was behind me to follow me through the department of Guerlain to convince me to buy something (the company in question). It is here that Ms. Angie Renzo come back in the middle of the hall screaming at me that I am obliged and obliged to buy products to pay the service the make-up artist !!! She tells me that either I buy products or donate to an organism (breast cancer or gender, an obnl for which the funds will go). Obviously I mentioned that nobody had given me this info and having had the information of departure, I would not have taken appointment! My complaint is well founded in the bad customer service of Ms. Angie Renzo, his lack of professionalism and obviously in the forced sale that I had to do ($ 77 plus tax for a product that I do not need! !) (Original) Extrêmement déçue du service à la clientèle (spécifiquement celui de la gérante des cosmétiques Mme. Angie Renzo). Je vous explique : je suis (plus maintenant!) une cliente habituelle de cette pharmacie. Il y a eu 2 incidents avec Mme angie Renzo.. premièrement elle m'a mal facturé et il y a fallu que je revienne 2 fois pour régler la situation. 2e incident hier lors de la séance "gratuite" de beauté organisée le 18 avril 2019. Je me suis fait proposer une séance des soins ou maquillage "gratuite" lors du prochain evenement beauté par une vendeuse des cosmétiques. Elle nous a informé que pour réserver il fallait acheter une carte cadeau de 5$ (laquelle pourrait être applicable lors de nos achats la journée du fameux événement). Ce que me dérange c'est bien le fait que personne (cette vendeuse lors de la réservation ni la maquilleuse lors de l'événement) nous a informées qu'on était supposées d'acheter des produits de la compagnie avec laquelle on prenais rdv (l'avoir su soit je ne prends pas de rdv pu je prends rdv avec une compagnie que j'aime et avec laquelle j'achète des produits!!!). Bref, j'ai eu un mini séance des crèmes et maquillage. Les produits finalement ne m'ont pas convaincus et j'ai choisi de ne pas acheter pour cette marque. Il faut noter que toute le long de ma recherche des produits, la maquilleuse était derrière moi entrain de me suivre à travers le rayon de Guerlain pour me convaincre d'acheter de quoi (la compagnie en question). C'est ici que Mme angie Renzo reviens au milieu du couloir me crier que je suis tenue et obligée d'acheter des produits pour payer le service la maquilleuse !!! Elle me dit que soit que j'achète des produits ou que je fait un don à un organisme (cancer de sein ou genre, un obnl pour lequel les fonds cueillis iront). Évidement j'ai mentionné que personne m'avais donnée cette info et en ayant eu les informations du départ, je n aurais pas pris rdv!!! Ma plainte est bien fondé dans le mauvais service à la clientèle de Mme. Angie Renzo, sa manque de professionnalisme et évidement dans la vente forcé que j'ai du faire (77$ plus taxes pour un produit que je n ai pas besoin!!!)

Stephanie Gosselin

(Translated) The place where I make record points (Original) L'endroit ou je fais des points records

Sunny Lam

Service is awful.

Prince Bhangu

The guy in the front speaks too rude.

Isabelle Cantin

(Translated) This is one of the biggest pharmacies I know of! We can even do a small grocery store there! Beautiful perfume counters. (Original) C'est l'une des plus grandes pharmacies que je connaisse! Nous pouvons même y faire une petite épicerie! Beau comptoirs de parfums.

Lylli

There's always a pretty long wait at the Canada post section in the back but the weekend staff are super friendly and helpful. The pharamprix also has a decent selection of fresh fruit and veggies which is great for after the grocery stores close.

O L.B

Huge selection of items. Unfortunately the service is terrible. The manager needs to focus his cashiers on costumer service etiquette. Sadly, this store has such a great inventory but no costumer service. Also charging the costumer for 1 bag when he buys 50$+ of stuff is kinda crappy.

Nadadir B

(Translated) A cashier with the veil is ..... stuck in her head. (Original) Une caissière avec le voile est ..... bloqué dans sa tête.

Sekidende MUNYABAGISHA

(Translated) COURTESY NUMBER 1 EFFICIENT AND FAST SERVICE (Original) COURTOISIE NUMERO 1 SERVICE EFFICACE ET RAPIDE

A M

They pretty much have everything you need, and it's at a convenient location.

Anne-Laure Madiba

(Translated) Always a very long wait in the pharmacy, even if we have our medication prepared in advance. It talks, it laughs back, I see my basket with my medicine which is there. 15 min later, one of them turns on and finally comes to give it to me. This is a scenario that repeats itself quite frequently. Today I'm calling to have my medication delivered. After 10 min. on hold with no one to answer me, I hang up and call customer service, again no one to answer me ... It's always very, very long and complicated, I'm going to move my file elsewhere! (Original) Toujours très long l'attente en pharmacie et ce même si on fait préparer notre médication à l'avance. Ça jase, ça rie en arrière, je vois mon panier avec mon médicament qui est là. 15 min plus tard, l'un d'entre eux allume et vient finalement me le donner. C'est un scénario se répétant assez fréquemment. Aujourd'hui j'appelle pour me faire livrer ma médication. Après 10 min. sur attente avec personne pour me répondre, je raccroche et appel le service à la clientèle, encore une fois personne pour me répondre... C'est toujours très très long et compliqué, je vais déplacer mon dossier ailleurs !

Lucas Melikian

Incredible service by cashiers and Supervisor helped a lot and was very polite, great work!

Geneviève Lemieux

(Translated) Staff on the pharmacy side (only) very very stupid… Every time I went there! (Original) Personnel du côté pharmacie (uniquement) très très bête… Chaque fois que j’y suis allée!

Julie Caouette (Misskawet)

This pharmacy got even better since they expanded. I love the Canada Post counter. There's a great selection of pharmacy and grocery products. The staff is very friendly.

Linda Lachance

(Translated) great service (Original) Service excellent

Stephen Parmar

Best weekend deals !!! All #Medicines available One of the best store on Saint Catherine Make a payment manually. If you are a gym lover get an Egg with very low price on weekend deals Eggs, bread, cheese, Lays chips are in a deal that you wont find it anywhere in any store. Staff members are very co-operative Do not forget to scan your Optimum card for the points????????????

Desiree Karam

Staff members are rude, never helpful, even for medication advice barely any help, you're pretty much left to figure things out on your own. Phone service even worse

Houda yafi

Worst customer service. Go to jean coutu instead on the other street just in front of it.

Muhammad Al-Rahmany

The worst pharmacy I’ve dealt with in MTL by far. It started well and the pharmacist along with their assistants knew what they were doing. That was in 2019 Come 2020 and it seems like a bunch of random people working there. Always messing up stuff, don’t know what they are doing, overcharge you and the attitude they give you is off the charts. I’ve had to correct them on multiple occasions about how the medications are covered by RAMQ and they eventually get it right. A pharmacist assistant was laughing in my face cause I went to the pharmacy two weeks before the time I visited to get another medication. As like why I’m coming again. Maybe I need multiple different medications?! I thought you’re a pharmacy, no? Paid for my medication last month and asked for a copy to avoid them coming to me this month to tell me to pay again and was assured that this won’t happen and they have stamped paid on my receipt that they showed me then. They then lost it and asked me this month for the payment and I had a heated argument with Ramy who made me feel like I’m stealing from them and he is going to “put a note on my file about this so it won’t happen again” Hell yea it won’t, cause I’m never using your pharmacy ever again That’s for sure the last time I ever use this pharmacy. Better off going to Proxim if you live in downtown cause they know what they do and treat you with respect. Or any other pharmacy cause there’s no doubt they won’t be worst than this messed up pharmacy

Dilber love

Very good shopping centre but specially for medicine

Guy Tchaya

(Translated) Unparalleled service on every visit. Special thanks to Emma Cosmetics for her quality service. We are pampered and well advised with her ???? (Original) Service hors pair à chaque visite. Un merci spécial à Emma des cosmétiques pour son service de qualité. On est choyé et bien conseillé avec elle ????

Mariya YAKICI

(Translated) Pharmacist has her rules I think she is disrespectful towards an old lady who does not understand French well. The dairy products are out of date and when we tell the manager she pisses her off I don't know why !!! Yet there must be inspectors for these kinds of things especially in these times, right ??? Never again in this place !! (Original) Pharmacienne a ses règles je crois elle est irrespectueux envers une dame vieux qui ne comprend pas bien le francais. Les produits laitier passée date et quand on le dit á la gérante elle pogne les nerfs je ne sais pourquoi!!! Pourtant il doit y avoir des inspecteurs pour ces genres de choses surtout en ces temps non??? Plus Jamais à cette place!!

nikkikickshard

Every time I go in I get greeted by the cosmetics counter staff. The staff is always cheery and helpful at the cash and pharmacy. Clean well laid out store. I love the discount cart in the back. I have tried products I would have never paid full price for from there that I now by regularly. The weekend deals are great and the points program is worth it.

Bass Harb

Good place with parking

atefeh nakisa

They have perfect pharmacist here. They are very nice and listen to your comments and questions .

Danica Constant

The staff is friendly and helpful, the beauty section is lacking when compared to other Pharmaprixs

wereux UFO hunter

DO SOMETHING ABOUT THE CASH SITUATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

malik ait

(Translated) labeling errors several times, so we choose an item at a promotional price, if we do not check at the cash desk we charge you the regular price, it has happened to me several times to see their error, and never applied the policy of 'accuracy of prices and we will evoke all kinds of reasons, therefore dishonest practices, for the pharmacy a lot of employees in a bad mood it looks like the free distribution of drugs (Original) plusieurs fois des erreurs d’étiquetages, donc on choisis un article a prix promotionnel, si on ne vérifie pas en caisse on vous charge le prix régulier, cela m'est arrivé a plusieurs fois de constater leur erreur, et jamais appliqué la politique d'exactitude des prix et on évoquera toute sortes de raisons, donc pratiques malhonnêtes, pour la pharmacie pas mal d'employées de mauvaise humeur on dirait de la distribution gratuite de médicaments

lady antonia artiga

(Translated) Best service ever???????????? (Original) Meilleur service ever????????????

Juan Pablo Mo

The usual phamaprix experience good promos. Nothing new to add. :)

Jessica Belanger

(Translated) I just love it (Original) jadore

Manon Bergeron

(Translated) Very good service, in terms of prescriptions, fast and good advice (Original) Très bon service, au niveau des prescriptions, rapide et bon conseils

Gregory Jean

(Translated) It's easy to find what you're looking for because everything is placed the same way as other Pharmaprix (Original) C'est facile de trouver ce qu'on cherche parce que tout est placé de la même façon que les autres Pharmaprix

Daniel Lafond

(Translated) Pharmacists charge you $ 5.00 for a tax receipt, for such. or fax received by your doctor, etc ... +. +. +. +. even more profit on the backs of the sick. I hate that. I'm going to Jean Coutu's place, it's free and the staff is great! (Original) Les pharmaciens vous chargent $5.00 pour un reçu d’impôt, pour un tel. ou fax reçu par votre médecin, etc...+. +. +. +. encore plus de profit sur le dos des malades. Je déteste ça. Je vais chez Jean Coutu, là c’est gratuit et le personnel est super !

Bernard G poète Guay

(Translated) Thank you Mrs Dolphin (Original) Merci Mrs Dauphin

Simon Moreau

(Translated) Good place (Original) Bon endroit

Henry Yu

Overall, decent selection and great deals. Regular prices not so much

Rahma Ben Ouaghrem

(Translated) The lady was very good advice! Very good service! (Original) La madame était de très bon conseil! Très bon service!

Marcline Armony

(Translated) In need of 5 star service, there is nothing better than this pharmaprix. Courteous, kind and available employees. ???? (Original) Besoin d'un service 5 étoiles il n'y a pas mieux que ce pharmaprix. Employés courtois , gentils et disponibles. ????

Tony Greco

Very bad place to get your prescription. Pharmacist has poor people skills or manners. She mismanaged my ordinance when I tried to complain to owner who is woman of Armenian decent she tells me take my business elsewhere dont come back. Do not come get your drugs here, you put your welfare at risk.

xiaojian ma

(Translated) The store is tidy and beautiful, the employees are bilingual and enthusiastic (Original) 店面整洁漂亮，雇员双语，热情

Imi Meb

(Translated) This is where I find everything I need is my favorite pharmacy (Original) C'est là où je trouve tout ce dont j'ai besoin c'est ma pharmacie préférée

Chad B

Was vaccinated by Mr Fortin. Quite friendly with a soft touch. Thank you

Alain St-Laurent

(Translated) Double check your payment receipt as there are often unauthorized charges charged such as taxes on NON-taxable items. This has happened to me OFTEN at Pharmaprix regardless of the branch. The specials are UNBEATABLE, but at the regular price, the items are very very expensive. (Original) Vérifiez bien votre reçu de paiement car il y a souvent des frais non autorisés chargés comme des taxes sur des articles NON taxables. Cela m'est arrivé SOUVENT chez Pharmaprix peut importe la succursale. Les spéciaux, eux, sont IMBATTABLES, mais au prix régulier, les articles sont très très chères.

Claude Junior Homère

(Translated) It is the only pharmacy, in my opinion, which is open 24/7 that is very convenient and useful in times of need and emergency. (Original) C'est la seule pharmacie, selon moi, qui est ouvert 24h/24, 7 jrs sur 7 qui est très pratique et utile en cas de besoin et d'urgence.

Nicolás Ramiro

While they have great deals from time to time, and the post office inside is really convenient, the staff seems to be zombies and everything is pretty expensive.

Jaffar M

(Translated) The Pharmaprix is best placed in the city center with employees and an owner who always want to help (Original) C'est le Pharmaprix qui est le mieux placé au centre-ville avec des employés et un propriétaire qui veulent toujours aider

Noémie Guérin

(Translated) No prescription counter service! Minimum 30 minutes of waiting, even with online booking !!! (Original) Aucun service au comptoir des prescriptions! Minimum 30 minutes d’attente, même avec réservation en ligne!!!

Annie Lavertu

(Translated) At the pharmacy: So long ... never able to follow up to inform customers of the progress of their medication preparation. Customer service a big 0 Always full of mistakes ... always reverify everything (Original) À la pharmacie : Tellement long...jamais capable de faire des suivis pour informer les clients de l'avancement de la préparation de leurs médicaments. Service à la cientèle un gros 0 Toujours plein d'erreur... il faut toujours tout reverifier

Zest Of Moringa

I was happy to find Moringa products available at this location. Awesome!!

Anouare El Azzouzi

(Translated) A single cashier in the middle of rush hour. (Original) Un seul caissier en pleine heure de pointe.

S A

Very kind pharmacists who helped me with all kinds of ailments from a sprained ankle to my seasonal allergies. They have a new produce section! Love the place :)

Melike Akman Yildiz

OMG!!! One of the worst experience in pharmacy! I had surgery with general anesthesia yesterday. After hospital I went there and waited 1 hour in starving to get my medicines. There was also very very cold! I said them 2 times I don't feel good because I had surgery today. They didn't care! Even they didn't apologize! How can take 1 hour taking medicine from shelf and putting in basket. I can't believe it!

Parnaz Tabrizian

Worst pharmacy ever. The approximate waiting line to get your prescription is around 20 minutes and not because they are busy, simply because the staff prefer to talk to each other than do their job. I have tried the pharmacy at different hours and regardless the time of the day and how many people are in front of me I had to wait 15-30 minutes because they are in no rush to do their jobs. The rest of pharmacy itself is very organized and has almost everything.

saief tarafdar

Worst pharmacy and I m writing this review while standing there. They ignore you when you are Infront them to pick meds that you order online. Not mention they made 5 same mistake on my meds .

β α yyyb æ xo

Best pharmacy

Karo Fiset

(Translated) Pharmacy where we do not give access to the toilets with children it helps a lot (2 passages With purchase and nothing .. nada) ... just for that I give 1 star because access to the toilets must be guaranteed according to the surface of the store . For the rest it is passable including the reception at the cash desk which is barely correct without more (visit to the pharmacy on July 16 at 11 a.m. (Original) Pharmacie ou on ne donne pas accès aux toilettes avec des enfants ça aide bcp ( 2 passages Avec achat et rien.. nada ) ... rien que pour ça je donne 1 étoile car un accès aux toilettes doit être assuré obligatoirement selon la surface du magasin . Pour le reste c'est passable dont l'accueil à la caisse qui est tout juste correct sans plus ( passage a la pharmacie le 16 juillet à 11h

L

(Translated) I would have liked to put 0 stars in the Canada Post service where the service is slow and the employees have no professionalism. Imagine you are not satisfied with the service and the manager comes with you to the employee and the first reaction of the employee is: "Really? Are u serious? ". Imagine an employee who aggressively sets a client and who in front of his manager tells him you are serious? Like why you come to me with the wash of this customer An employee who acts as she wants and a passive manager who has not made any decision regarding the behavior of her employee, offered no compensation. I went out Jean Coutu on St. Catherine I was served in 2min and I transferred my medication. Incompetent employee with unprofessional attitude Passive manager, no problem solving while he is the first point of contact. Mediocrity calls mediocrity. Pharmapix is over we are more able! (Original) J’aurais voulu mettre 0 etoiles au service poste canada où le service est lent et ou les employés n’ont aucun professionalisme. Imaginez vous n’etes pas satisfait du service et le manager se presente avec vous aupres de l’employé et la première reaction de l’employé est : « Really? Are u serious? ». Imaginez une employé qui fixe agressivement une cliente et qui devant son manager lui di es tu serieux? Comme pourquoi tu vien me deranger avec lavis de cette cliente Une employé qui agit comme elle veut et un manager passif qui n’a pris aucune decision par rapport au comportement de son employé, n’a offert aucune compensation. Je suis sorti direction Jean coutu sur sainte catherine jai ete servi en 2min et j ai transféré mes medicaments. Employé incompétent avec attitude non professionel Manager passif, aucune resolution de probleme alors quil est le premier point de contact. La médiocrité apelle la médiocrité. Pharmapix cest fini on est plus capable!!!

reza elmii

Nice pharmacy, not a very big Pharmaprix, I think the should bring more freezed pizza and more chocolate, I was searching for Easter chocolate but I couldn't find!!!

Nino Taurozzi

(Translated) Good (Original) Buen

Patrick Tu

Best pharmacy

Steph St-Hilaire

Mixed feelings about this location, pharmacy staff is great, but the checkout counter staff range from good to deplorable. Having had overheard them speak ill of English speaking clients and insisting on speaking to me in English even though I struck up the conversation in French; if you want to go to a downtown pharmacy. I strongly suggest you head to another.

Nada Abdel Khalek

its location is perfect however everything is a little overpriced. They have a small grocery section with fresh fruit and vegetables. They usually have some good offers in the weekend but supplies run quickly.

Zohreh Abedi

Some employees are very unfriendly and rude and are not helpful, even doctors at the pharmacy desk. When you want to ask something, they react like you did something wrong to them. As long as you don’t need the their help, everything is good but if you need to get help, don’t expect care and respect!

Marc Suprenant

(Translated) Ultra slow service for people who pay cash pharmaprix wants to remove jobs and make pay his customers last time time for me (Original) Service ultra lent pour les gens qui payent comptant pharmaprix veut enlever des emploi et faire payer en temps sa clientèle dernière fois pour moi

Iain Schmaltz

Everything you would want from a neighborhood Pharmacy, a good selection of brand name products and good prices.

Ming Xuan Wu

Very bad experience. Bought a VISA giftcard, and it turned out to be a fake one. Tried to talk with the store for a resolution, but they just said nothing they can do and too bad. Do NOT buy giftcard here, as you MIGHT be scammed.

Shelsea Saint-Fleur

(Translated) I went to the cosmetics section to look at the facial cleansers. There were 3 employees in this section and they spoke loudly to each other. I stood in this section for 10-15 minutes in front of the cleaners section and none of them came to see me as I was clearly reading descriptions of several products and looking for something. I was not the only client in this section and no one had been served. After the 10-15 minutes in the aisle, two other employees, who probably had to come out of their breaks, came to me directly and helped me find and understand the products while the other 3 were still talking. . The minimum would have been to say a "hello" to me when I arrived in the section. (Original) Je suis allée dans la section cosmétique pour regarder les nettoyants pour le visage. Il y avait 3 employées dans cette section et elles parlaient forts entre elles. Je suis restée dans cette section pendant 10-15 minutes devant la section des nettoyants et aucune d'entre elles est venue me voir alors que j'étais clairement entrain de lire les descriptions de plusieurs produits et de chercher quelque chose. Je n'étais pas la seule cliente dans cette section et personne n'avait été servie. Après le 10-15 minutes dans l'allée, deux autres employées, qui devaient surement sortir de leurs pauses, sont venues me voir directement et m'ont aider à chercher et comprendre les produits alors que les 3 autres étaient encore en train de parler. Le minimum aurait été de me dire un "bonjour" quand je suis arrivée dans la section.

Mario Molina

(Translated) Kosher dike (Original) Kosher dike

Lucie Vermette

(Translated) Perfect staff (polite and knowledgeable). Cleanliness of the premises and ideal classification of the goods. Always a lot of sale items available (Much appreciated by me). Very good accessibility. I love it, it's MY Pharmacy !!! (Original) Personnel parfait (poli et renseigné). Propreté des lieux et classement idéal de la marchandise. Toujours beaucoup d'articles en solde de disponibles (Très apprécié de ma part). Très bonne accessibilité. Je l'adore, c'est MA Pharmacie!!!

Michel Lemieux

(Translated) It was ok pharmacy store equal to the chain (Original) C'était correct magasin pharmacie égale à la chaîne

Romain Lavoie

Well this place deserves all the bad reviews it's getting. Got here at 9.51pm and I was declined acces ! We are closed ! It's well advertised 10pm. SEE THE PICTURES OF THOSE PEOPLE LIKE ME -- ACCESS DENIED ! 9 minutes before the advertised close out time .

Alex B

Open till 12? Yeah right, they're happy to close up shop early.

Alain Choinière

(Translated) Mme Ginette manages with a lot of professionalism !! ;-) (Original) Mme Ginette gère avec bcp de professionnalisme!!;-)

Anecia Scott

Service at the pharmacy is extremely slow. Even on it's less busy days. I place my order for my medication online so I don't have to wait a long time and even then I'm waiting at the counter for 30+ minutes without anyone taking notice. It's poor customer service.

Nadine Turpin

(Translated) Honestly I love this pharmacy but the slowness that the cashiers who are there is incredible. Just do not be in a hurry that's all. Otherwise I like the place (Original) Honnêtement j'adore cette pharmacie mais la lenteur qu'on les caissières qui y sont c'est incroyable. Juste ne pas être pressé c'est tout. Sinon j'aime la place

Monique Letendre

(Translated) Very good services (Original) Très bon services

William Lavoie-gagnon

(Translated) The pharmacist's recommendations have greatly helped my partner and me. Our hemorrhoids have been doing better since then. Thank you Paul and Will (Original) Les recommandations du pharmacien ont grandement aidés mon partenaire et moi. Depuis, nos hémorroïdes se portent mieux. Merci Paul et Will

BRUNO FLORIANT

(Translated) Worst pharmacy in Montreal, drugs are always lacking and they don't care about serving their client well. The clerk does not speak French. After more than ten years of loyalty to Pharmaprix, in other branches, I transferred everything to PJC. (Original) La pire pharmacie à Montreal, il manque toujours des médicaments et ils s’en fiche de bien servir leur client. La commis ne parle pas français. Après plus de dix an de fidélité à Pharmaprix , dans d’autres succursales, j’ai tout transférer chez PJC.

Karo Berube

Currently been waiting an hour and a half for my prescription. Guess I'll be late for work...

F. M. A. M.

(Translated) I call to find out the price of a perfume and the lady in the beauty department tells me that she can't tell me on the phone. Because it is forbidden. Since when ? I have called other Pharmaprixes and cosmeticians have never heard of this ban. Rotten service (Original) J’appelle pour savoir le prix d’un parfum et la madame au service beauté me dit qu’elle ne peut pas me le dire au téléphone. Car c’est interdit. Depuis quand ? J’ai appelé dans les autres Pharmaprix et les cosmeticians n’ont jamais entendu parler de cette interdiction. Service pourri

jessica almeida

Depuis 1 mois tout a changé, la pharmacie noffre plus le service quils offraient. Si vous avez une pharmacie a choisir pour vos médicaments, ne perdez pas votre temps aller ailleurs! Se trompe dans la qty de ma prescription, n'assume pas l'erreur malgré les preuves. J'y vais depuis 6 ans et ils vont laisser un enfants sans médicament. J'appelle pour renouveler une prescription par téléphone, me dise qu'il la prépare et de passer le lendemain, j'y vais le lendemain, prescription pas prête. Au lieu de me téliképhoner pour me dire qu'il y a une erreur et de ne pas me déplacer pour rien, ils n'appellent pas, me font déplacer. Attendre 45 min pour me dire qu'il y a une erreur et de retourner chez moi. Aucune excuse, ne prennent le blâme pour rien même sils font une erreur. Aucune humanité dans le service. C'est comme si que le client est un numéro

Louis Colas

(Translated) Warm welcome, smiling staff. Good product availability (Original) Accueil chaleureux, personnel souriant. Bonne disponibilité de produits

François Guay

I went there with a friend for a passport photo, and the service was amazing. Roger was very professional and courteous, and took us 5 min top. I highly recommend him! Plus the store looked neat and clean.

Laura Tiberiu

Awful pharmacy absolutely absurd how they don't care about your wellbeing and even if you book an appointment they turn you away and don't reschedule.

Saro Saroyan

By far the best pharmacists in the city. Helpful and patient. Sometime long lines for store side.

Isabella B

does anyone know if you can get piercing needles at this pharmacy

Michael

Pharmacist was super helpful!

Basim Gh

they are normal

Kerrenski Emile RUFFIN

(Translated) Customer service = 0 No respect. There isn't even a guest toilet. No one is present to help clients with searches. Frankly, it's nonsense (Original) Service à la clientèle = 0 Aucun respect. Y a même pas une toilette pour les clients. Personne n'est presente pour aider les clients dans les recherches. Franchement, c du n'importe quoi

Isabelle “Iza” Flowers Parisée

(Translated) Good service in general! However, for the independent cash registers at the front, it would be frankly very interesting to think of integrating payment by cash !! Like at the grocer's metro! The "lines up" would be easier to manage! (Original) Bon service en général! Toutefois, pour les caisses autonomes à l'avant, ce serait franchement très intéressant de penser à y intégrer le paiement par argent comptant!! Comme chez métro épicier! Les "lines up" serait plus facile à gérer!

Lily AA

(Translated) Already been there for my medication. Very unfriendly staff. I went yesterday and there it is that there is a person at the entrance who asks personal questions in front of everyone. Really not recommended because the person is rude and silly. In addition she says that there can not be two in the store and that you have to take everything to avoid coming back ... Really absurd. It will serve what to call customer service to give more info because I have already called to file a complaint and it has changed nothing! I have had service with Pharmaprix for years, but this branch sucks. Sorry. (Original) Déjà été la bas pour mes médicaments. Personnel très peu gentil. je suis allée hier et la c'est rendu qu'il y a une personne a l'entrée qui pose des questions d'ordre personnel devant tout le monde. Vraiment déconseillé car la personne est impolie et un air bête. En plus elle dit qu'on peut pas être deux dans le magasin et qu'il faut tout prendre pour éviter de revenir ... Vraiment absurde. Ça va servir a quoi appeler au service a la clientèle pour donner plus d'info car j'ai déjà appelé pour porter plainte et ça a rien changé! Ça fait des années que j'ai eu des services avec Pharmaprix mais cette succursale est nulle. Désolée.

Naheed Hazrati

I wish I could give 0. I waited for 1 hour to get my medication. There are pharmacists and they have the assistants too, so they are not short staff. Just that they don’t care. Worst experience ever. Avoid if you can.

E. M.

(Translated) The service was good when I went there. To read the other comments, I was lucky :) (Original) Le service était bon quand j'y suis allé. À lire les autres commentaires, j'ai eu de la chance :)

jordan harroch

Great staff

Samarth Gupta

Not a lot of stuff was available some specific brands onlu

eric berube

(Translated) For the third time, my order placed online was not not prepared, or not found. Deficient organization in this trade. Pharmacists not too service oriented and above all not smiling. I transfer my file elsewhere. (Original) Pour une troisième fois, ma commande placée en ligne n'était pas préparé, ou introuvable. Organisation déficiente dans ce commerce. Pharmaciens pas trop axé sur le service et surtout non souriant. Je transfère mon dossier ailleurs.

Nathalie Ouellet

(Translated) I like the place but I find that customer service is average (Original) Jaime bien la.place mais jtrouve que le service au client ye moyen

Matthew Cheung

It’s not a bad pharmacy but they always let the homeless in toning around and screaming and doing all sort of stuff with the manager and cashiers doing nothing about it , not even calling the local security or something, one of them even tried to touch me thankfully I ran back home.

Júnia

I had a couple of negative experiences with the pharmacy clerks. They frequently committed mistakes like wrong spelling of my name and address (even though they had my insurance card and driver license on hand) which always give me trouble when submitting claims. I requested several times to have the claim directly submitted by them to my insurance (like Jean Coutu does) and they always refuse to do so.

Manuel Vargas

Excellent service, variety and near from bus stop (Rtc routes 800, 801 and others)

Fanette Vulliez

(Translated) Go to Jean-Coutu which is the other side of the street, it will go faster and you will be better served !!!!!! We waited 30 minutes to be told that he had to order the stock, because they did not have it. Not to mention that it happens every time we get our prescriptions. We ask to check if we can bring it from elsewhere and we are told: We will check this for you tomorrow .... Pardon ??? A big zero for customer service, the pharmacist always seems overwhelmed. I had my file transferred to Jean-Coutu opposite and in 15 minutes, we came out with everything we needed! I absolutely do not recommend. (Original) Allez chez Jean-Coutu qui se trouve l'autre bord de la rue, ça ira plus vite et vous serez mieux servi !!!!!! On a attendu 30 minutes pour se faire dire qu'il devait faire commander le stock, parce qu'ils ne le tenaient pas. Sans compter que ça arrive à chaque fois qu'on va chercher nos prescriptions. On demande de vérifier si on peut le faire venir d'ailleurs et on nous dit : On va vérifier ça pour vous demain.... Pardon ??? Un gros zéro pour le service à la clientèle, la pharmacienne a toujours l'air débordé. J'ai fait transférer mon dossier chez Jean-Coutu en face et en 15 minutes , on ressortait avec tout ce qu'ils nous fallait ! Je ne recommande absolument pas.

Lilla Szilágyi

Good but the salesmen should be nicer

Jessie Boucher

(Translated) good service ! I will definitely go back! (Original) bon service ! Je vais y retourner assurément !

Frédérik Lemay

(Translated) Poor service (Original) Service médiocre

Benjamin Legault

(Translated) I really love this place you can buy everything. (Original) J'adore beaucoup ce lieux tu peux acheter de tout.

Sam Che

Grocery section is good with deals on the weekend. Cashiers are respectful and fast. Open until midnight, it's per for downtown.

Trang N.

Better-stocked comparing to the one in Alexis Nihon and the one on Notre Dame. Could use some more staffs at the cash.

Mohammad Karazmoodeh

Never send your online prescription here. They don't answer the phone and after 2 days they have not even prepared the drug. Been waiting here more than hour so far. Hopefully I don't get corona from any of these patients walking around me

Shegravia

They made a mistake with my senior discount (on two separate occasions) and also with the number of reward points. After I phoned, they refused to credit my AmEx unless I went back there personally. Spoke to the owner who was completely unhelpful. I will never go back.

Yuhong Yan

This pharmacy is not.a good neighbour for us - the residents on Mackay. Their delivery trucks block the back alley - the only exit for more than 400 people on this street. The city already told them not to block the alley but they do not fully obey. Their staff is so rude to our people waiting for the truck to move away. They are so irresponsible to the neighbours as a local business. I would call our people not to use their service at all.

Gaetan Matte

(Translated) Service ok! lack of French-speaking staff! (Original) Service ok ! manque de personnel francophone!

Julie H.

(Translated) Hey ... 12.99 for 8 rolls of toilet paper .... (Original) Hey... 12.99 pour 8 rouleaux de papier de toilette....

Ann Sh

You need something from pharmacy and forgot to get by around midnight? No worries they are open till midnight

Daniel Desroches

(Translated) Service more than slow. (Original) Service plus que lent.

Sebastien Legare

(Translated) Another problem with the post office. I arrived last night at around 6:15 a.m., although it says 8 p.m. on the voucher, the post office was closed. It's not the first time ... (Original) Encore un problème avec le bureau de poste. Je suis arrivé hier soir èa environ 6h15, malgré qu'il est indiqué 20h sur le coupon, le bureau de poste était fermé. C'est pas la première fois...

Camille Berube

(Translated) Hello, I am today the day after Easter, and the girl who was in between was talking about this weekend and her purchases on wish and other site with beautiful words, more than she spoke of are ex with that colleague. A bit very unpleasant. (Original) Bonjour , je suis aujourd'hui lendemain de Pâques, et la fille qui était a l'entre parlait de ça fin de semaine et de ses achats sur wish et d'autre site avec des beaux mots , de plus qu'elle parlait de sont ex avec ça collègue . Un peu très désagréable .

Gina Hill

(Translated) I would have put 5 stars if it would be just employees who work at the Canada post office who do everything possible despite poor management and the cosmetics girl who keeps an instagram for you these employees deserve a raise your other employees do not happen to them at the ankle ... it is sure that if they let go of you I would put more foot on you! Rough front checkout service! (Original) J'aurais mis 5 étoiles si ça serais juste des employés qui travail au bureau de poste Canada qui font tout leurs possible malgrès une mauvaise gestion et la fille des cosmétiques qui tiens un instagram pour vous ces employés mérite une augmentation vos autres employés leurs arrive pas à la cheville...c'est sur que si ils vous lache je mettrais plus le pied chez vous ! Service aux caisses avant rude !

Helen Roberge

(Translated) Very disappointed during my visit today. After waiting in line at the checkout, the clerk told me that for 2 of the items, I must go and pay at the cosmetics checkout. I take all my items back to pay for all at the cosmetics checkout to be told that at this checkout they can only do the transaction for 2 items and that I have to return to the other checkout for the rest. What is this new crazy policy? The 12 works of Asterix? We change store and quickly !! (Original) Très déçue lors de ma visite aujourd'hui. Après attente en ligne à la caisse, la commis me dit que pour 2 des articles, je dois aller payer à la caisse des cosmétiques. Je reprends tous mes articles pour payer l'ensemble à la caisse des cosmétiques pour me faire dire qu'à cette caisse, ils peuvent seulement faire la transaction pour 2 articles et que je dois retourner à l'autre caisse pour le reste. C'est quoi cette nouvelle politique de fous? Les 12 travaux d'Astérix ? On change de magasin et vite!!

Heyafrica

(Translated) The customer service at the post office is just awful. The guy is so rude and rude it's amazing! If you do not like your job better resign. (Original) Le service à la clientèle au bureau de poste est juste horrible. Le monsieur est tellement désagréable et impoli c'est incroyable! Si vous n'aimez pas votre travail vaut mieux démissioner.

Safir Razi

(Translated) No hello, no goodbye, no thank you, no smile, no receipt, no ... welcome to Pharmaprix Salaberry! (Original) Pas de bonjour, ni au revoir, ni merci ni sourire, ni ticket de caisse, ni... bienvenue chez Pharmaprix Salaberry !

Lily Mignault

This pharmaprix has some of the most lovely staff working at the front lines. Highly recommended ++++

Jennifer Alessandro

WORST customer service and terrible management! Slow and incompetent. There is a Jean Coutu less then a minute away and another Pharmaprix up the street - both are a much better choice.

Val Mst

(Translated) The pharmacy service leaves a lot to be desired. I gave up my prescription of cream to go directly to the beauty products, knowing that the technician passed by before me. The service was not adapted for me considering that I have a little baby who could not wait anymore. All for what? A pot of cream ... Wow! A place banned for me. It will teach me to try new places. We are never better served than by our "friends-store" (Original) Le service à la pharmacie laisse amplement à désirer. J'ai abandonné ma prescription de crème pour aller la chercher directement aux produits de beauté, sachant que la technicienne est passée par là avant moi. Le service n'a pas été adapté pour moi en considérant que j'ai un petit bébé qui n'en pouvait plus d'attendre. Tout cela pour quoi? Un pot de crème... Wow! Un endroit banni pour moi. Ça m'apprendra d'essayer de nouveaux endroits. On n'est jamais mieux servi que par nos "amis-magasin"

Yanni Papaioannou

Not a good Pharmaprix. I go there to buy my skincare but won’t go anymore. The employes are not nice, especially the head cosmetician there!!!!

MERCEDES ACE

(Translated) Very expensive and their rotten canada post service! I send packages that have never reached their destination! Canada post bad service subcontracting very disappointed. (Original) Tres cher et leur poste canada service pourrie ! Jenvoie des colis qui sont jamais rendu a destination! Sous traitance mauvais service poste canada tres decue.

Josée Proulx

(Translated) Very poor laboratory customer service. I witnessed yesterday at the end of the afternoon, that a tech in the laboratory, being very rude with a young mother who absolutely wanted to see a pharmacist. This lady Karine told this young mother that she was tiring. I saw this young mother come out of this pharmacy in tears. I believe this lady has her heart in the wrong place and should not have this job title. I will never set foot there again and I will pass the message on. (Original) Service à la clientèle du laboratoire très médiocre. J'ai été témoin hier en fin d'après midi , qu'une tech en laboratoire, soit très impoli avec une jeune maman qui voulait absolument voir un pharmacien. Cette dame Karine à dit à cette jeune maman qu'elle était fatigante. J'ai vue cette jeune maman sortir de cette pharmacie en pleur. Je crois que cette dame n'a pas le coeur à la bonne place et ne devrait pas avoir ce titre d'emploi . Je n'y remetterai plus jamais les pieds et je vais passer le message.

Lorena Cortes

(Translated) It's amazing how people who work with “the health” of others just don't care. I received a consultation request directly from them and my husband went to pick her up and asked the lady to please fax her back to the number of the clinic where I will see the specialist doctor. The lady's response was: I can't do that because I don't have the request in my system ... my husband comes to our house and when I hear that I wonder how she is going to say that if she gave you the prescription ??, that means it came through her system. I try to call the clinic where I have to send the prescription and in the voice message we hear: to make an appointment send your consultation request by your pharmacy to fax xxxx. I call the pharmacy again to ask them please, first the lady told me, Madam I have not received requests for consultations here, I am answering her, of course you have received some because my husband went look for it and I have it in my hands, the lady: yes ok, but I can't do that because I can't have the responsibility if something happens .... send it yourself, look for a fax and do it yourself ... after hanging up, I wonder: RESPONSIBILITY FOR WHAT ???? my God!! .... either they do not know how to send a fax, or they do not care about the urgency of the people .... The funny thing was, earlier she didn't have the system to do it, now apparently she has the system but she doesn't want to have a responsibility for whatever. It's really sad to come and read the reviews on the internet and they are all negative .... Think carefully how you do things ... if you don't like working with people, don't ... Obviously, it also sucks that the clinic only accepts appointments by fax and not by email ... it's an endless circle of things badly done. I'm just shocked at the lady's responses so I had to share that with the world. Have a good day, (Original) C'est incroyable comment les gens qui travaillent avec "la santé" des autres simplement s'en foutent. J'ai reçu une demande de consultation directement chez eux et mon mari est allé la chercher et lui a demandé à la dame svp de la renvoyer par télécopieur au numéro de la clinique ou je vais voir le médecin spécialiste. La réponse de la dame a été: je ne peux pas faire ça, car je n'ai pas la demande dans mon système... mon mari arrive chez nous et quand j'entend ça, je me demande comment elle va dire ça si elle t'a donné l'ordonnance??, ça veut dire que elle est arrivée par son système. J'essaie d'appeler la clinique où je dois envoyer l'ordonnance et dans le message vocale on entend: pour prendre rendez-vous faire envoyer votre demande de consultation par votre pharmacie au fax xxxx. Je rappelle encore la pharmacie pour leur demander svp, d'abord la dame m'a dit, madame je n'ai pas reçu des demandes de consultations ici, je lui réponds, bien sûr que vous en avez reçu parce que mon mari est allé la chercher et je l'ai dans mes mains, la dame: oui ok, mais je ne peux pas faire ça parce que je ne peux pas avoir la responsabilité si quelque chose se passe.... envoyez-la vous même, cherchez un fax et faites-le vous même... après d'avoir raccroché, je me demande : RESPONSABILITÉ DE QUOI???? mon Dieu!! .... soit ils ne savent pas envoyer un fax, soit ils s'en foutent de l'urgence des gens... . C'est qui est drôle c'était que plus tôt elle n'avait pas le système pour le faire, maintenant apparemment elle a le système mais elle ne veut pas avoir une responsabilité de je ne sais pas quoi. C'est vraiment triste de venir lire les avis sur Internet et qu'ils soient tous négatifs.... Pensez bien comment vous faites les choses... si vous n'aimez pas travailler avec les gens, ne le faites pas... Évidement que c'est nul aussi que la clinique accepte seulement des rendez-vous par télécopieur et ne pas par courriel... c'est un cercle infinie de choses mal faites. Je suis simplement choquée des réponses de la dame, alors je devais partager ça avec le monde. Bonne journée,

Yves Boutin

(Translated) Too expensive / more than elsewhere (Original) Trop cher/ plus qu'ailleurs

Helen Papas

Pharmacist very rude and always ready to give you attitude! Be prepared to waste your time there and get misinformed!

Georges Dabbo

(Translated) Best pharmacy in Montreal certainly, My pharmacy for 10 years. Always very well served, the staff are simply wonderful and the pharmacists very knowledgeable. (Original) Meilleur pharmacie de Montréal certainement, Ma pharmacie depuis 10 ans. Toujours très bien servi, le personnel est simplement merveilleux et les pharmaciens très compétente.

vanessa pelletier

(Translated) You can find everything, even grocery items at competitive prices! Courteous staff! I love going to this pharmacy (Original) On trouve de tout, même des articles d'épiceries à des prix concurrentiels ! Personnel Courtois ! J'adore aller à cette pharmacie

Kasia Sanscartier

Everything about this pharmacy is awful. The employees are either incompetent or rude, they don't respect their closing hours & every service they offer is a hassle figure out. This was my last time going here, I will be switching pharmacies as of tomorrow.

Rachelle Lavigne

(Translated) Great service for prescriptions. The girl was very patient and answered all of my questions. Orders received quickly despite all looking very busy with phones and people on site. First experience for me at this place and I will go back without hesitation! (Original) Super service pour les ordonnances. La jeune fille était très patiente et a répondu à toutes mes Nombreuses questions . Ordonnances reçus rapidement malgré qu'ils avaient l'air tous très occupé avec les téléphones et les gens sur place. Première expérience pour moi à cette endroit et j'y retournerai sans hésitation!

Elisabeth Tremblay

(Translated) Pharmacy bad service (Original) Pharmacie mauvais service

Mas Jazi

Manager was so rude talking up to down

Princess Muriel

(Translated) Poor customer service, ill-polite cashier, arrogant ... a Tuesday evening ... I have been working for pharmaprix since 2012, but this is the first time that I have received such poor service .... Sad for the pharmacy , especially since there is competition right in front. (Original) Mauvais service à la clientèle, caissière mal-polie, arrogante... un mardi soir... Je suis employée pharmaprix depuis 2012, mais c'est la première fois que je reçois un aussi mauvais service.... Triste pour la pharmacie, surtout qu'il y a de la concurrence juste en face.

Alexandre Debargis

Very nice selection. It even has a small grocery store inside No fresh fruit or veggies, but loads of their shelf items and refrigerated stuff like milk and frozen foods too

C-E B

(Translated) Do you want a pharmacist who listens to your needs? Do not go to this pharmacy ... (Original) Vous voulez une pharmacienne/pharmacien à l'écoute de vos besoins? N'allez pas dans cette pharmacie...

Tom Gibeault

(Translated) Have found everything (Original) Ont trouve de tout

Dustyn Randall

Went in to the pharmacy to ask a simple question about a burn ointment for my 2 year old because this is the first time I have ever experienced this and too many mixed methods online. Was told to wait at the side for the pharmacist, took over 25 minutes to be told a 20 second reply.

Vince Paquet

(Translated) Very good service and convenience (Original) Très bon service et de commodité

D A

(Translated) I won't set foot there again, very cheeky manager. (Original) Je n'y mettrai plus les pieds, gérante très effrontée.

simon robichaud

(Translated) not welcoming staff don't care about customers stupid attitude i don't recommend (Original) personnel pas acueillant se foute des clients attitude bête je ne recommande pas

Stéfany Henry

(Translated) Bad customer service on each visit since the start of the Covid ... I only go there for the post office and the opening hours do not match those that Google mentions .. in short even for the post office I plan to go further from home to avoid this branch. (Original) Mauvais service clientèle à chaque visite depuis le début du Covid... Je n'y vais que pour le bureau de poste et les heures d'ouverture ne concorde pas avec celles que Google mentionne.. bref même pour le bureau de poste j'envisage d'aller plus loins de chez moi pour éviter cette succursale.

Yasmine Alouache

(Translated) Worst existing service. It’s the worst Pharmaprix. (Original) Pire service existant. C’est le pire Pharmaprix.

Imad Ghoreib

(Translated) Hello, I have been a customer of this pharmacy for several years now. However, for some time the service has deteriorated greatly! I dealt with the pharmacist Mohamed and had a very disappointing service, I wanted to renew a prescription and he did not want to. I had to come to the store and convince him to do his job and send a fax to renew my prescription! Also, I spoke to the pharmacist on the phone and he told me to use him because he was a pharmacist! Woow I can't believe it. I am writing this post so it does not happen again with other clients. Fortunately, the drug is not an essential drug! A really dissatisfied customer. (Original) Bonjour, je suis un client de cette pharmacie depuis maintenant plusieurs années. Cependant, depuis quelque temps le service ce détériore grandement! J’ai eu affaire avec le pharmacien Mohamed et j’ai eu un service très décevant, jai voulu renouveller une presciption et il ne voulait pas. J’ai du venir en magasin et le convaincre de faire son travail et d’envoyer un fax afin de renouveller ma presciption! De plus, j’ai tutoyé le pharmacien au téléphone et il ma dit de le vouvoyer car il été un pharmacien! Woow je n’en reviens pas. J’écris ce message pour que cela ne ce reproduise pas avec d’autre clients. Une chance que le médicament n’est pas un médicament essentiel! Un client vraiment pas satisfait.

Aymen Naili

The pharmacy is very, very slow ...

Ella James

Not the best as staff is not helpful but not the worst Pharmaprix. Poor selection on everything and specials are often missing even if it's the first day of the flyer

Ch. North

(Translated) Customer service rotten the evening after the departure of the managers, it does not really want to set foot in the store, especially since the competition is just across the street (Original) Service au client pourri le soir après le départ des gestionnaires, ça ne donne vraiment pas envie de remettre les pieds dans le magasin, surtout que la concurrence est juste de l'autre bord de la rue

HajYas App

(Translated) They are really rude to customers. Today I received zero service. This is not the first time that I have received poor service. (Original) Ils sont vraiment rude avec les clients. Aujourd'hui j'ai reçu un service nule. Ce n'est pas la première fois que je reçois un service médiocre.

Eric Messina

(Translated) Good pharmacy. (Original) Buono farmacia.

a s

The customer service at the pharmacy needs a tune up.

William Kula

(Translated) The places are messy and the staff very unpleasant, they made a labeling error and they never wanted to respect the price display policy. The manager never asked a question to the employee who noticed the display error. I will never return to this establishment !! (Original) Les lieux sont malpropres et le personnel très désagréable, ils ont fais une erreur d'étiquettage et ils n'ont jamais voulu respecter la politique sur l'affichage des prix. La gerante n'a jamais posé de question a l'employé qui a constater l'erreur d'affichage. Je ne retrounerai plus jamais dans cette établissement !!

Oussama Missoudi

(Translated) It’s really very smart business. There is a very racist saleswoman named Ali, you must avoid her Indeed I bought 2 perfumes, they did not give me the sachets. I went back, She didn't want to. It is really very chip like store. There is a very racist saleswoman who is called Ali, it is necessary to avoid it. Indeed I bought 2 perfumes, one did not give me gift bag. I went back, I talked with (Original) C’est vraiment très chip comme commerce Il y’a une vendeuse très raciste qui s’appelle Ali , il faut l’eviter En effet j’ai acheté 2 parfums , on ne m’a pas donné les sachets . Je suis retourné , Elle n’a pas voulu. It is really very chip like store . There is a very racist saleswoman who is called Ali, it is necessary to avoid it. Indeed I bought 2 perfumes, one did not give me gift bag. I went back, I talked with

Sonia Elokle

(Translated) I recommend this pharmaprix I will give more than 5 stars. The service to the cosmetics and the laboratory very nice. Very smiling, patient to answer all your questions. (Original) Je recommande ce pharmaprix je donnerai plus que 5 étoiles .Le service au cosmétique et au laboratoire très gentil .très souriant ,patient à répondre à toute vos questions.

herman m

(Translated) This pharmaprix is very mean to its customers, in addition to inflating its prices thanks to the Virus19, the manager is very arrogant and disrespectful. The pharmacist is racist even if she herself is an immigrant. Milk and eggs are passed date quite often do not eat their products ALERT !!! (Original) Ce pharmaprix est très méchant envers ses clients, en plus de gonfler ses prix grâce au Virus19, la gérante est très arrogant et irrespectueux.. La pharmacienne quant â elle est raciste même si elle même est une immigrante. Le lait et oeuf sont passées date assez souvent ne mangez surtout pas leur produits ALERTE!!!

Fatima Noureddine

(Translated) The staff is very nice, thank you to zeinab for his help I was able to find the perfect perfume for me! (Original) Le staff est très gentil, merci a zeinab pour son aide j'ai pu trouver le parfum parfait pour moi!

Audrey Ratelle

(Translated) It's super practical. There is a mini grocery store inside which is perfect for helping out. The prices are a bit high, but it's ok when you want to help yourself out. It is well located. The staff are often welcoming. (Original) C'est super pratique. Il y a une mini épicerie à l'intérieur qui est parfaite pour dépanner. Les prix sont un peu élevé, mais c'est correcte quand on veut se dépanner. C'est bien situé. Le personnel est souvent accueillant.

Hussein Damlaj

Having a chronic medical condition I've been with this pharmacy for over 15 years and no issues until last week. I just wanted to drop a prescription at the pharmacy and unfortunately there was 2 people waiting in front of me an I kindly asked them if I could cut in line to drop my prescription and they agreed. I went to the counter dropped of the paper and told her to enter it into the system (prescription contained my name, address, phone number RAMQ number etc) when she had free time and left the whole interaction lasted not more than 5 seconds. An hour later I get a call from the pharmacist saying in a patronizing tone that what I did was impolite and lacked proper manners even though he wasn't involved in the initial exchange at all and said that if I ever did anything again like that I would be asked to leave to look for another pharmacy. Next day I asked my prescription to be transferred to another pharmacy. I know that this specific pharmacy is staffed by a team of pharmacists and that it is unfortunate that one bad apple is giving the entire pharmacy a bad name but I found that experience so appalling it had to be shared. I'll edit the post with the name of the pharmacist once I can get more information.

Mia

(Translated) Thanks to the whole team!!!! Continue like that! : D (Original) Merci à toute l'équipe!!!! Continuez comme ça! :D

quebec canada

(Translated) so much the better for those who have left a positive opinion but in the middle of a covid crisis I receive an appointment confirmation for a reminder of shingles vaccine which costs a fortune and I tell myself that I have no choice and I confirm my appointment for my 2nd dose , a week later I present myself as agreed but the pharmacy changed its schedule and did not believe it important to call to cancel .... it is time it is unacceptable to get people out of their house for nothing !!!! customer service 0, (Original) tant mieux pour ceux qui ont laisser un avis positif mais en pleine crise de covid je recoit une confirmation de rendezvous pour un rappel de vaccin zona qui coute une fortune et je me dit que jai pas le choix et je confirme mon rendezvous pour ma 2em dose , une semaine plus tard je me presente comme convenue mais la pharmacie a changer son horaire et na pas cru important de mappeller pour annuler .... cest temps ci cest inacceptable de faire sortir les gens de chez eux pour rien !!!! service client 0 ,

Mesange s

(Translated) Hello to the Pharmaprix du Center Forest! I would like to send you my comments regarding your employees and your atmosphere! I spoke with the nice "Emmanuelle" at the cosmetics counter and told her how I like music at the entrance of your store! I congratulate you for your great work in making our shopping experience as pleasant as possible! Thank you very much, Best, Isabelle :) (Original) Bonjour à la Pharmaprix du Centre Forest! Je voudrais vous transmettre mes appréciations concernant vos employées et votre ambiance! J'ai parlé avec la gentille "Emmanuelle" au comptoir de cosmétiques et lui ai confié comment j'aimais la musique à l'entrée de votre magasin! Je vous félicite pour votre beau travail de rendre notre expérience de magasinage des plus plaisant! Merci Beaucoup, Best, Isabelle :)

James Wallace

I was just there tonight, I have been a loyal customer for over 5 years. I was assaulted by the staff and humilitad for being there with my boyfriend. We will be pursuing legal action, this place should be boycotted.

carla mcgrath

Even though they post the price accuracy policy on the wall when you walk in they refuse to abide by it. I bought loreal lipstick that was clearly marked on sale for $6.99 but I was charged $11.49. The sales clerk called her manager who told her not to give it to me for free. She offered to return it then sell it to me for the sale price. I just returned it. She explained that the law only works on sale items with out of date signs. No big deal but don't post the sign if you're not going to follow the law. I won't be shopping there any more. Consumers check your receipts!

Milad

I had to refill my medication but because of heavy snow and other errands that I had to do in the down-town, decided not to go to my usual pharmacy and take them on my way. That was a big mistake, I should have checked for the reviews first as I see this experience was not unique to me. After I handed in my details for prescription transfer, I was instructed to wait and that's normal procedure. During this time, I have been receiving really strange looks from the woman working behind the cashier of the pharmacy. I have no idea what her problem was. She kept harassing me about why I am waiting there when she very well knew. She repeated again and again. Finally after both pharmacists were done with their chit chats and keeping me and everyone else in a pandemic situation waiting for over 40 minutes, she finally decided to give me my prescription. It is finally over? Ok I didn't save any time bu... Not so fast, she started talking to me with a really condescending and sarcastic tone and belittled me. I was stunned by her manners. I asked myself, did I do anything? I was just waiting silently for over 40min, wearing mask and winter cloths waiting with others but apparently she didn't like my face or something. She tells me "rest of your prescription remains at your pharmacy" telling to not come there ever again. No worries about that, I am never stepping inside this place anymore. It is difficult times for everybody, you had a bad day? I am sorry, it is no excuse to treat patients coming here for their own pain seeking help like this. You are not qualified to be pharmacist. This is the first time ever I had an experience like this in a pharmacy, pharmacists usually have a good head on their shoulders. Not these ones. Do yourself a favor and go any where else in MTL for your medication needs.

Kevin Nadeau

(Translated) Done 4 times I go for a pill always jatends above 45 min I will change pharmacy !!!! Very disagreeable !!!! (Original) Fait 4 fois ji vais pour met pillule jatend toujours en haut de 45 min je vais changer de pharmacie !!!! Tres désagréable !!!!

Binkin Pipaapra

(Translated) Very good service (Original) Très bon se service

Joe Kovick

(Translated) Pitiful service, the staff at the post office are incompetent that I can not qualify. I had to persist with a young man who was so drooling to receive my package which supposedly had not arrived when he was finally there ... a rude young man, his parents must be in the way ... (Original) Service pitoyable, le personnel du comptoir postal sont d'une incompetence que je ne peux qualifier. J'ai dû m'obstiner avec un jeune homme tellement baveux pour recevoir mon colis qui soit disant n'était pas arrivé alors que finalement il était sur place... un jeune homme mal élevé, ses parents doivent être gêner...

Makhlouf Zerrouki

(Translated) Beautiful experience and a very warm welcome. (Original) Belle expérience et un accueil très chaleureux.

Tyler Moulton

Came for flu shot. Pharmacist made me feel comfortable and was able to give me useful info about booking other vaccines. 5 stars for her. However, Xmas music was super loud and the pharmacy assistant spoke so quietly behind the plexiglass that trying to pay was far more painful than the shot...

Natalie Farfoud

(Translated) Wait 5 minutes online to be refused and have to pay at the cosmetic checkout when I have a cosmetic item on 15 items and then wait again at the cosmetic to pay. It is absolutely unacceptable. My cosmetics I will buy them from now on! (Original) Attendre 5min en ligne pour me faire refuser et de devoir aller payer à la caisse cosmétique quand j'ai un article cosmétique sur 15 items et ensuite attendre encore à la cosmétique pour payer. Cest absolument inacceptable. Mes cosmétiques je vais les acheter ailleurs dorénavant!

George Typaldos

Not sure where the people that gave 1 star went but I'm sure it wasn't at the location in Place Normandie. Great staff, clean store abs everyone in the prescriptions are super nice and helpful.

Isabelle G

Had to transfer to this pharmacy today because my usual one ran out of my medication. It took them an hour and a half to finally give me my medication while 20-30 other people we're able to come and go get theirs. The rest of the store itself has good items and quick self-check out, but I will never pick up my medication at this location again.

Aura Patricia Flores Robles

(Translated) Fast service and variety of items. (Original) Service rapide et variété d'articles.

Erik Snidermann

Went there around 4. Paid at the cash besides the exit. Girl with the hijab didn't greet with a "hi" or even eye contact. Gave only negative vibes. Wanted to pay two redbulls, as she grabbed them to scan and deposit, she handled them rough. I paid and said have a good day and she didn't even respond or make any eye contact. Really super rude throughout. Will avoid this place moving forward.

BRUNO PARABELLUM

(Translated) The Asian lady at the reception of the pharmacy, super condescending ... And in addition she plays the victim while I express myself calmly but with conviction. Strangely, 3 other clients seem to be having difficulty with this employee. Another attendant tried to get involved, giving the impression of a serious problem ... Not a strong attitude. (Original) La dame asiatique à l'acceuil de la pharmacie, super condescendente... Et en plus elle joue à la victime alors que je m'exprime calmement mais avec conviction. Bizarrement 3 autres clients semblent éprouver des difficultés avec cette employée. Une autre préposé a tenté de s'en mêler donnant ainsi l'impression d'un problème sérieux... Pas fort comme attitude.

Drfarrokhm Mohammadzadeh

I wait 15min to give the perscription then 25min later I came to the line to cancel my order because of long waiting then two staffs One of them Kim started putting me down and laughing instead of apologizing .such a impolite staff there is ?no respect? God bless us.

Cara Clark

I get my medication there twice a week. The phamacist's are vey kind and helpful and I never have to wait to long

Racha Nour

(Translated) Super nice experience in cosmetics, Emma and her team are great, a real little family! Thank you for your great work???? (Original) Super belle experience au cosmetique, emma et son equipe sont super, une vrai petite famille! Merci pour votre beau travail????

Kimberly Guitard

Always a minimum of 30 minutes for over the counter products. No matter if you call ahead, prescription or even a simple bottle of Aleeve. Worst of all is the pharmacists don’t even talk to you.

Mich I

Kind staffs and excellent help.

Gabriel

(Translated) We have been customers for a long time and the service has always been excellent, particularly in the laboratory. My comment is related to the management of the rapid test distribution. There is no system in place for us to access it. The responsibility for obtaining it is placed on the customers who must present themselves on the spot hoping that the product is available. While the directive is that the rapid tests must be given to customers with an active file, an employee told me that they give them to everyone who shows up on site. The result of this lack of management and customer service is that despite our family's best efforts to get access to a box of rapid tests, we still haven't gotten anything. A very big disappointment and frustration for us. (Original) Nous sommes clients depuis longtemps et le service a toujours été excellent particulièrement au laboratoire. Mon commentaire est relié à la gestion de la distribution des tests rapides. Aucun système n’a été mis en place pour que nous puissions y avoir accès. La responsabilité d’en obtenir est déposée sur les clients qui doivent se présenter sur place en espérant que le produit soit disponible. Alors que la directive est que les tests rapides doivent être remis aux clients ayant un dossier actif, une employée m’a dit qu’ils en donnent à tous ceux qui se présentent sur place. Le résultat de ce manquement au niveau de la gestion et du service à la clientèle est que malgré tous les efforts déployés par notre famille pour avoir accès à une boîte de tests rapides, nous n’avons toujours rien obtenu. Une très grande déception et frustration pour nous.

Stephane Nadeau

(Translated) Personal at the pharmaceutical laboratory counter would need a little customer service it is important when you are dealing with people with medical needs to be well received and be reassured !! When I get out of there I'm always in your ...... ???? (Original) Personnelle au comptoir laboratoire pharmaceutique aurait besoin d'un petit cour service client c est important quand tes en relation avec des personnes avec des besoins médical de bien se faire recevoir et être rassuré !! Quand je sors de là je suis tout le temps en ta......????

Lilitoones Chalet

(Translated) Excellent service, they are conscientious and always attentive and always check the changes made to our file. Very nice to know that we are followed by competent people. Thank you! Lili ???? (Original) Excellent service, ils sont consciencieux et toujours à l'écoute et vérifient toujours les changements apportés a notre dossier. Très agréable de savoir que nous sommes suivis par des gens compétents. Merci! Lili ????

Olivier Laverdière

(Translated) Recently, the staff will let you know strongly that you should use the self-service checkouts. I prefer to encourage traders who still offer a minimum of customer service. The prices are no better and there is a saying that goes, You can't have butter and the money that comes from butter! (Original) Depuis peu, le personnel vous laissera comprendre fortement que vous devez utiliser les caisses libre service. J'aime mieux encourager les commerçants qui offrent encore un minimum de services aux clients. Les prix sont pas meilleurs et il y a un dicton qui dit, Qu'on ne peut pas avoir le beurre et l'argent qui vient du beurre !

MG

(Translated) Lots of things, especially in summer. Pharmacists and cosmetics are sympathies. The owner listens to his world (Original) Beaucoup de choses , surtout en périodes estivales. Les pharmaciens et cosmetique sont sympathies. Le proprio à l écoute de son monde

Lotfi Trabelsi

(Translated) Women who work labas are in tabarnak! (Original) Les femmes qui travail labas sont en tabarnak!

Mohammad Sarris

This place is good, they have everything you might need but the thing is, the products are overpriced.

Salma Kettani

(Translated) Madame Larissa (store manager) REALLY can't talk to customers. She really mistreats clients and even allows herself to attack at certain times. Another friend of mine had a total lack of RESPECT from this lady. She points out that this store does not accept returns and refers us to other pharmaprixes !!! She even threatened to kick us out ???????? I hope not to find her there again, otherwise we’ll come back! This is an opinion unfortunately shared by many people! (Original) Madame Larissa (gérante du magasin) ne sait VRAIMENT pas parler aux clients. Elle maltraite vraiment les clients et se permet d’attaquer meme a des certains moments. Une autre amie a moi a eu un manque de RESPECT total de cette dame là. Elle signale que ce magasin n’accepte pas les retours et nous renvoie vers d’autres pharmaprix!!! Elle a meme menacer de nous mettre a la porte ???????? J’espère ne plus la retrouver là-bas sinon c’est nous qui revenons plus! C’est un opinion malheureusement partagée par plusieurs personnes !

Assia Tamani

(Translated) Great experience (Original) Belle expérience

Catherine Fournier

(Translated) A huge thank you to Ms. Silingir who did all she was able to do when my boyfriend went to see her regarding an allergy attack I had last night. The Jean Coutu opposite did not want to help my boyfriend and had closed the doors in advance laughing at him while speaking Arabic. I couldn't breathe and the Pharmaprix team handled the situation like the pros. I am so grateful. (Original) Un énorme merci à Mme Silingir qui a fait tout ce qu’elle a été en mesure de faire lorsque mon copain est allé la voir concernant une crise d’allergie que j’ai fait hier soir. Le Jean Coutu en face n’a pas voulu aider mon copain et avait fermé les portes en avance en riant de lui en parlant Arabe. Je n’arrivais pas à respirer et l’équipe du Pharmaprix a pris en charge la situation comme des pros. Je suis super reconnaissante.

Lisa

The cashier stop me and ask me if I paid the two boxes of milk. I have to show her the receipt. Embarrassing and insulted.

Zargham

I have had quite an okay experience with this Pharmaprix so far. I have had nice support from the staff members on occasions asking for something. However, I should mention that I have never gone there to pick up prescription medication and I am always using the self check-out.

Massimo Freddi

INCOMPETENCE AND RUDE SERVICE! Pharmacists aren't helpful and they don't care at all about your needs. STAY AWAY!!

Katryne Larrivée

Excellent service! Don’t listen to the bad ones.

Imad Aber

(Translated) Catastrophic. (Original) Catastrophique.

Soufiane Kamiss

Very interesting

Fatima Nour

(Translated) I love the service at this pharmaprix, never a bad experience, good job guyz ???? (Original) J'ai adorer le service a ce pharmaprix, jamais de mauvaise experience, bon travail guyz ????

Wil BIL

Open late one of the bigger pharmacy out there

Miguelangel Rojas

Staff is very kind

Luis Sanchez

Good location, kind staff, but was hard to get a needle for insuline

B Bb

(Translated) No no no no (Original) Nul nul nul

Hanna Issa

(Translated) I love the cosmetics service. The atmosphere is warm and the cosmetic chef Emma is wonderful! To recommend! (Original) J'adore le service des cosmétiques .L'ambiance est chaleureuse et la chef cosmétique Emma est merveilleuse !À recommander!

Sohrab Tehrani

great setvice... Persian pharmacist always very kind and helpful, a real angel.

keiri NDIAYE

This is the worst drugstore I have ever gone in my life. Came for headset the lady showed me some just to avoid misunderstanding I asked her twice are you sure that it will fit my phone she said yes. Just to avoid misunderstanding again I opened it before even I went outside and it wasn't fitting my phone at all so I told her that is why I asked you twice. However she was being nice though but the guy standing next to her said no we cannot change it bc the box is open. I told him that I asked the lady twice and she said it will fit my phone but I opened it in front of you and you saw it as me. But he was like no I don't want to if I could give 0 star I was going to give minus 0.

Sal Rahim

Good but I'd rather go to other pharmaprix locations that are cleaner with shelves that are organized better.

Robert Chen

(Translated) Great service. Fast wait times and impeccable service every time! (Original) Super service. Temps d’attente rapide et service impeccable à chaque fois!

Marc Leblanc

(Translated) Drug prices are more expensive compared with Jean Coutu or Walmart! Compare yourself! The staff has no training to make an exemplary customer experience ... Pharmacy and Floor! Take the example of the Jean Coutu Staff. (Original) Les prix des médicaments sont plus chers comparativement avec Jean Coutu ou Walmart ! Comparez vous même ! Le personnel n'a aucune formation pour faire une expérience client exemplaire ... Pharmacie et Plancher ! Prenez l'exemple du Personnels de Jean Coutu .

N. J. Primeau

I like the place. The staff is very helpful. Ruth at the prescription counter takes the time to hear what you need. Although I don't have the names of all the individuals who've helped, I appreciate their assistance done with a smile.

Ghada Noureddine

(Translated) Good service and good experience. Best pharmaprix out there !! (Original) Bon service et bonnne experience. Meilleur pharmaprix out there!!

JG

(Translated) Good price (Original) Bon prix

Fatou Fofana Sall

(Translated) I do not recommend this pharmacy to you, I went to get the vaccine, just because I'm a foreigner they didn't want to vaccinate me they asked for a work permit. (Original) Je ne vous recommande pas cette pharmacie, Je suis allée pour prendre le vaccin, juste parce que je suis étrangère ils n’ont pas voulu me vacciner ils m’ont demandé un permis de travail.

Solutions Médicales

(Translated) I do not recommend this pharmacy, staff very far from listening .. the manager LARISSA shouts at me and wants me to go see another pharmacy on the pretext that she can not make an exchange if the article does not is not bought from them and she tells me it is in the regulations. When I open the site it's marked nowhere I show her and she still doesn't want to return. Very poor customer service I will never stay there again although I often buy here due to the proximity, I would rather drive a few more miles than come here. Be careful what you buy it may be a final sale because Mrs LARISSA simply does not want to return ???? (Original) Je vous déconseille cette pharmacie, personnel très loin d’être à l’écoute.. la madame gérante LARISSA me crie dessus et veut que je parte voir une autre pharmacie sous prétexte qu’elle peut pas faire un échange si l’article n’est pas acheté chez eux et elle me dit c’est dans le règlement. Quand j’ouvre le site c’est marqué nulle part je lui montre et elle ne veut toujours pas faire le retour. Très mauvais service à la clientèle j’y retournerai plus jamais même si j’achète souvent ici vue la proximité, je préfère faire quelques km de plus que de venir ici. Faites attention a ce que vous acheter c’est peut-être une vente finale parce que madame LARISSA ne veut pas retour tout simplement ????

oscar patz

(Translated) Very well all (Original) Tres bien tout

Caroline L'Heureux

(Translated) Hello ! Saturday morning May 30, 2020 and June 13 Covid-19 pandemic period I am disappointed that all of the employees had no masks? The IGA next door better respects the fight against the Covid-19 ... No one at the entrance (they were chatting together .... it would be important that this branch aligns with the standards .... hoping to have a change positive! ???? (Original) Bonjour ! Samedi matin 30 mai 2020 et 13 juin période de pandémie Covid-19 Je suis déçue que l'ensemble des employés n'avaient aucun masque ? Le IGA à côté respecte mieux le combat contre la Covid-19...Personne à l'entrée( elles discutaient ensembles ....il serait important que cette succursale s'aligne avec les normes....en espérant avoir un changement positif ! ????

Sebastien De Lima

(Translated) I returned with a visor to collect my prescription for my facial infection. I was kicked out for not wearing a mask! I managed to get service at Uniprix on the other side. (Original) Je suis rentré avec une visiere pour recupere ma prescription pour mon infection au visage. On m'a expulsé pour ne pas avoir porter un masque! J'ai reussi a avoir le service au Uniprix de l'autre coter.

K&E

(Translated) Attention, extremely long wait in pharmacies. It can take up to an hour to prepare medicine. (Original) Attention, attente extrêmement longue en pharmacie. Cela peut aller jusqu’à une heure pour préparer des médicaments.

Denys Gilbert

(Translated) Excellent service. Nothing negative to say. (Original) Excellent service. Rien de négatif à redire.

Lucy Wang

*pharmacy experience* I called them to be put on hold for over 10 minutes before a different person answered the phone. I explained that I was just speaking with someone else regarding a prescription...and they hung up on me ???????? It took three phonecalls (between getting put on hold, transferred to a different person, and hanged up on) to get to the bottom of a simple issue. Overall, the pharmacists at this location are rude in person as well. The shoppers itself is nice though.

Hamida Saci

(Translated) T well (Original) T Bien

Jacob Mirhashemi

(Translated) Very very bad service from phamacist Éric side. Very rude even that I was in an emergency. The pharmacist does not recognize situations and I find that it is very weak on his side and as he did not care. I will contact the owner to see his opinion for this very poorly managed situation. PLUS he gave me a $ 90 bill instead of $ 20. A disaster. I even felt rejected that I was in an emergency :( (Original) Très très mauvaise service de côté phamacist Éric. Très désagréable même que j'etait en situation d'urgence. Le pharmacist ne reconnait pas des situations et je trouve que c'est très faible de son côté et comme il s'en foutait. je vais contacter le propriétaire pour voir son avis pour cette situation très mal géré. EN PLUS il m'a donné une facture de 90$ à la place de 20 $. Une désastre. J'ai senti rejeté même que j'etait en cas urgence :(

Roodelyne Myrthil

(Translated) I just experienced something traumatic. I noticed when I come in and out of the store I ring the bell. Coming out today, it rang. Tired, I asked a cashier (the oldest one), madam, why does it always do that? Obviously in a bad mood, she told me you bought something that has not been requested. Get the thing out, she said! Meanwhile the world is watching me. Black woman was being talked about so it is that there is theft. Take this bag! Leave the others behind! Pass here! ( the things did not ring). When I went back to get my things, it rang again. She told me out loud, you got something in your bag ringing. I walked out shocked. People look at me, as if I had just been taken with my hand in the bag. I went back to see a cashier after a few minutes talking with the manager on the phone. I was shaking with shock and anger I finally found that my mascara was doing this. She had sympathy for me. If I can sue this woman, I will. Never have I been so shocked and humbled in front of people. (Original) Je viens de vivre un truc traumtisant. J'ai remarqué quand je rentre et sors du magasin je sonne. En sortant aujourd'hui, ça a sonné. Tannée j'ai demandé à une caissière (celle la plus âgée), madame pourquoi ça fait toujours ça ? Visiblement de mauvaise humeur, elle m'a dit tu as acheté un truc qui n'a pas été demanietisé. Sors le truc, dit-elle ! Pendant ce temps le monde me regarde. Femme de race noire se faisait parler ainsi c'est qu'il y a vol. Prends cet sac! Laisse les autres en arrière ! Passe ici! ( les choses n'ont pas sonné). Quand je suis retournée prendre mes affaires, ça a encore sonné. Elle m'a dit à haute voix, t'as un truc dans ton sac qui sonne. Je suis sortie choquée. Les gens me regardent, comme si je venais d'être pris la main dans le sac. Je suis retournée voir une caissière après quelque minutes à parler avec le gérant au téléphone. Je tremblais de choc et de colère j'ai finalement trouvé que c'est mon mascara qui faisait cela. Elle a eu de la sympathie pour moi. Si je peux poursuivre cette femme je le ferai. Jamais j,'ai été aussi choquée humilitée devant les gens.

serge chapelle

(Translated) I've been a customer at this pharmacy for 20 years, but every time I walk in, an employee follows me throughout my purchases. The full time cashier is stupid to me and never respects me. I've never stolen in my life and it's not today that I'm going to start ... Very disappointed with how they treat their clients. (Original) Ca fait 20 ans que je suis client à cette pharmacie, mais chaque fois que j'y entre, un employé me suit tout le long de mes achats. La caissière temps plein est bête avec moi et ne me respect jamais. Je n'ai jamais volé de ma vie et ce n'est pas aujourd'hui que je vais commencer... Très décu de comment ils traitent leur clients.

john nadar

Slow customer service

ccc ccc

Be very careful when you buying medicine in this store! Pay attention to your receipt! They'll dodge your insurance.

Diane Tremblay

Ma pharmacie ! ????

M-C Montreal Local - Food Lover

This place is always jammed not matter the time you go there. Shelves are half empty and lots of people at the cash. Not a fun experience I always end up leaving the stuff I want to buy behind because of the line ups at the cash...

Denise Donelle

(Translated) Non-existent customer service. (Original) Service à la clientèle inexistant.

Amélie Michel

(Translated) Medication Counter Service = Nil I call to have it prepared in advance and the person tells me 45 minutes. I go after more than two hours and nothing is ready. I am told that I should wait because there are a lot of people. Wow no consideration for customer service. Since they are not a monopoly ... we will not go anywhere else next time. (Original) Service au comptoir des médicaments = nul. J'appelle pour faire préparer à l'avance et la personne me dit 45 minutes. Je me rends après plus de deux heures et rien n'est prêt. Je me fais dire que je devrais attendre parce qu'il y a beaucoup de monde. Wow aucune considération pour le service à la clientèle. Puisqu'ils ne sont pas un monopole...on n'ira ailleurs la prochaine fois.

Haissam Fad

Very good prices when on special or when you have a point offer