Reviews of Familiprix - Michael Attia (Pharmacy)

J. D.

I hate their service. The staff were not nice at all. They think they are more superior than us. The way they talk and I had to wait for a while. Very disappointed.

Eugenie Robitaille

Frendly

Reef Montreal

Friendly staff

vicentino montano

(Translated) mask for the price paid no recommend elastic not good .... (Original) masque pour le prix payé no recommande élastiques pas bon....

Pedro V

I bought a over the counter baby teething medication for my daughter and for like a week and an half never used it so I decided to bring it back for a refund, When I got to the store I was told by the cashier that she need to ask the owner of the pharmacist permission for that so I was ok with that. She came back telling me that after 48 hours pharmacy stores are not allow to take back sealed in their package over the counter drugs which I found weird cause it wasn’t written anywhere in the receipt I asked if that is a policy for all pharmacies or something she said yes but they don’t write it on the receipt. So, I left the place and went to another Familiprix on Boulevard Provencher and ask one of their staff about that policy I was told that there is no such thing. I understand that as an independent pharmacy you are not required to have a return and/or refund policy. If, however, they do have such a policy it must be clearly written on the receipt. They try to act if I was dumb to believed that for a second. You probably thought you are so smart to come up with something that absurd. *Reply to owner* Thank you for taking your time to explain and I do understand your point regarding the safety of over the counter medecine. In fact, I worked for a well-known pharmaceutical company for years and it's known for a fact that pharmaceutical medication are stored for years before releasing it for distribution to insure safety and quality of the product as part of Canada (GMP) guidelines. The only problem I had is the way the cashier was explaining the so called 48 hours policy to us and at the same time couldn't explain clearly the matter as I explain before it was not written in the receipt she was clearly avoiding further questions that I had about your 48 hours policy as to get rid of me as soon as possible and from your previous reply you said that there is a sign behind the cashier that states your 48 hours policy, I don't know if it's a good idea to have that sign in that location if you want to let people know of your 48 hours policy as I didn’t noticed and neither your cashier cause she clearly didn’t know as to go ask first when I was there. If the sign was visible to everyone I wouldn’t have bother to show up.

Rémi Chartrand

(Translated) Smaller pharmacy than it looks, but all in all, effective and '' straight to the point ''. However, the pharmacists did not have much to do and could have offered me their help seeing that I was looking for a product and that I could not find it. (Original) Plus petite pharmacie que ce qu'elle en a l'air, mais somme toute, efficace et ''straight to the point''. Cependant, les pharmaciens n'avait pas grand chose à faire et auraient pu me proposer leur aide voyant que je cherchais un produit et que je ne le trouvais pas.

Oum Doha canada

(Translated) I am always served with courtesy and a great pleasure, the pharmacist is always available for advice or other I am happy to transfer my file to this branch thank you (Original) Toujours je suis servi avec courtoisie et un grand plaisir , le pharmacien est toujours accessible pour conseils ou autres je suis contente de transferer mon dossier a cette succursale merci

Jasmine Andreadakis

Excellent service !

stephane cocq

(Translated) Super service, friendly and professional. New dynamic team! (Original) Super service, amicale et professionnel. Nouvelle équipe dynamique !

Franky G

(Translated) Small but there is everything (Original) Petit mais on trouve de tout

Philip boulos

The new owner is very professional and friendly, and the service improved a lot .

Nabella J

(Translated) The service is excellent, for their service I decided to always go, the pharmacist is patient. When I ask for a home delivery they do it with joy. When I call just with questions about my newborn they are able to help me. I love this familiprix (Original) Le service est excellent, pour leur service j'ai décidé de toujours y aller, le pharmacien est patient. Lorsque je demande pour une livraison à la maison ils le font avec joie. Lorsque j'appelle juste pour des questions concernant mon nouveau née ils sont en mesure de m'aider. J'adore ce familiprix

ZERROUKI NADIA

(Translated) The service offered to customers is pleasant. But the training given to the trainees atp is to be reorganized please (Original) Le service offert aux clients est agréable .Mais la formation donnée aux atp stagiaires Est à réorganiser svp

Mymy Woitiuk

Thankyou for replying so quickly I was satisfied the way I was served in order to have all my medicatios trangerred.Have a nice day! Mary Woitiuk

Nevine Melk

After the change of the owner i find the service much better, the staff is nice and helpful in a professional way

Alessandra Romanelli

The new owner is very knowledgeable and efficient!

JG

(Translated) Very little choice very small we can not find what we are looking for ..... (Original) Très peu de choix très petit on trouve pas ce qu'on cherche.....

Yannick Allen

(Translated) The pharmacist is very friendly and helpful (Original) Le pharmacien est très aimable et serviable

kahina aouati

(Translated) Very good service thank you (Original) Tres bon service merci

Michel Prevost

(Translated) Competent pharmacist waiting short to receive covid vaccine (Original) Pharmacien compétent courte attente pour recevoir vaccin contre le covid

Maxime Cyr

(Translated) Excellent (Original) Excellent