Reviews of PJC Jean Coutu Santé (Pharmacy)

Raymond Vaillancourt

(Translated) The customer service of the pharmacy is largely deficient! Even if you are the only customer present, the prescriptions are prepared in the order of arrival (telephone or internet). This means that even the only customer in the branch, you have to wait more than 20 minutes! Unthinkable. We do not see you! It was my first and last visit to this branch. (Original) Le service à la clientèle de la pharmacie est largement déficient ! Même si vous êtes le seul client présent, on prépare les prescriptions dans l'ordre d'arrivée (téléphone ou internet). Ce qui fait que, même seul client en succursale, vous devez attendre plus de 20 minutes ! Impensable. On ne vous voit pas ! C'était ma première et dernière visite à cette succursale.

Alejandro R

Small location compared to other Jean Coutu but the staff was nice.

Alexandre V

(Translated) No one at the cash desk when we went on the weekend (I can understand that if it's quiet, see dead, but no service). No customers in the store and the three technicians / pharmacists did not even greet us. We stood in front of them, because we had a question, but they continued to talk together. Finally, we went elsewhere. (Original) Personne à la caisse lorsque on est allé le weekend (je peux comprendre cela si c'est tranquille, voir mort, mais aucun service). Aucun client dans le magasin et les trois techniciennes/pharmaciennes ne nous ont même pas salués. On est resté planté devant eux, car on avait une question, mais il continuaient à parler ensemble. Finalement, on est allé ailleurs.

Philippe Bonneau

(Translated) No opening hours. Open from 9 a.m. to 5 p.m., it's not acceptable for someone who works (Original) Pas d'heures d'ouverture. Ouvert de 9h à 17h, c'est pas alllable pour quelqu'un qui travaille

Chris Element

Have less stock than the other Jean Coutu’s and you could never find the item you are looking for as they only carry certain items. Waste of time going to this Jean Coutu

Lady Delfine

(Translated) It's long to get served I changed my pharmacy (Original) C'est long pour se faire servir j'ai changé de pharmacie

Elaine M

(Translated) Nice little branch of the Jean Coutu pharmacy. Attentive staff and good service. (Original) Belle petite succursale de la pharmacie Jean Coutu. Personnel attentioné et bon service.

Fred Bonner

(Translated) Closed on a Tuesday night! (Original) Fermé un mardi soir!

TwistedMetalTV

After being in incredible pain for days, I was denied help by pharmacist during holiday. Was forced pushed to go to incredibly busy hospital to have something done which they could have helped me with themselves. Thank you guys, for the 12 hours in the hospital IN PAIN, for some simple painkillers

Catherine Martineau

Bon service

Vince

(Translated) Very good service (Original) Tres bon service

Véronique Houde

(Translated) I have been to this pharmacy several times and have always had great service. The pharmacist takes the time to advise us well and she is really kind. She even called me to follow up on the effectiveness of a drug after my last visit. (Original) Je suis allée plusieurs fois à cette pharmacie et j'ai toujours eu un excellent service. La pharmacienne prend le temps de bien nous conseiller et elle est vraiment gentille. Elle m'a même téléphoné pour faire un suivi de l'efficacité d'un médicament après ma dernière visite.

Dominique Papieau

(Translated) A small pharmacy listening to its customers, Thank you, continue we will come back (Original) Une petite pharmacie à l'écoute se ses clients, Merci continuez on reviendra

Allyson Leboeuf

Staff is great but think the store needs some visual changes and reorganization.

Benoît Lapierre

(Translated) I have been a long time customer there, as well as my little family. However, with the current pandemic, I wanted to get government-provided COVID-19 tests, so these tests don't cost the pharmacy anything. The pharmacist / technician asks for my RAMQ card and validates my file in her computer systems. She informs me that she cannot give me the tests, because the pharmacist has decided to prioritize his clients (those who buy their drugs from him) and my wife and me, our last transaction was in 2017 !! With this situation I was left speechless, really, how is it possible for a situation like this to happen ?? Hello?! We are living in a global crisis, so let's see????, more reason than ever, but I will never get back to it… I would have given 0 * but, the minimum and one *, in the end, my $ is more important May the health of my family and me, thank you Jean Coutu. (Original) J’ai été longtemps client à cet endroit, ainsi que ma petite famille. Toutefois, avec la pandémie actuelle, je voulais obtenir des tests de dépistage (COVID-19) fournis par le gouvernement, donc, ces tests ne coûtent rien à la pharmacie. La pharmacienne/technicienne me demande ma carte RAMQ et valide mon dossier dans ses systèmes informatiques. Elle m’informe qu’elle ne peut me remettre les tests, car le pharmacien a décidé de prioriser ses clients (ceux qui achètent leurs médocs chez lui) et ma conjointe et moi, notre dernière transaction remonte à 2017!! Avec cette situation, je suis resté sans mots, vraiment, comment est-ce possible qu’une situation de la sorte se produise?? Allô?! Nous vivons une crise mondiale, voyons donc????, raison de plus pour que jamais, mais jamais j’y remette mes pieds…J’aurais donné 0 * mais, le minimum et d’une *, au final, mon $ est plus important que la santé de ma famille et moi, merci Jean Coutu.

Sébastien Bussière

(Translated) Good pharmacy to get your prescription, very clean. (Original) Bonne pharmacie pour aller chercher sa prescription, très propre.

Ricardo Visbal

(Translated) Lack of stock (Original) Il manque du stock

H Vaillancourt

Very small store with only a small number of employees. There is a couple of chairs there, so you sit and patiently wait until someone can help you. Unfortunately, the variety of products is very limited. This store mostly offers organic and natural products.

yolande genest

(Translated) It is not a large area, so no unnecessary baby. The staff are super friendly and available. (Original) Ce n'est pas pas une grande surface, donc pas de bebelle inutile. Le personnel est super gentil et disponible.

Anick Dion

(Translated) Arrogant staff (Original) Personnels arrogants

Mik Kukulsky

Incredibly Slow... expect to wait 30min+ even if they aren’t busy

yoann busson

(Translated) To avoid, the pharmacist refused to help me and sell me the treatment I needed, forcing me to go to the next pharmacy that they knew how to help me and serve me without any problem. A great lack of professionalism (Original) A éviter, la pharmacienne a refuser de m'aider et me vendre le traitement dont j'avais besoin, m’obligeant a me rendre dans la pharmacie suivante qui eux ont su m'aider et me servir sans aucun problème. Un grand manque de professionnalisme

Caroline Boucher-Boudreau

(Translated) Very bad experience. I went to get an antibiotic for my 17 month old daughter, the pharmacist gave us the generic formula without notifying us. In addition, the medicine was mint flavored which made it very difficult to take the medicine. His ear infection therefore worsened since it was almost impossible to give him the full antibiotic. After 3 days we went to ask for advice, to learn that in fact they did not find the flavors for children when ordering, so they gave it to us with mint, and that they did not have the medicine. original, but they did not see fit to notify us. We had to pay for the medicine a second time at another pharmacy. We were also apostrophized by the pharmacist since we are from Montreal, and she saw fit to advise us "that this is not the right time to party with a sick baby". Namely that we came to visit my mother, we lost my father this year. Short. Pharmacy to be avoided at all costs. (Original) Très mauvaise expérience. Je suis allée chercher un antibiotique pour ma fille de 17 mois, la pharmacienne nous ont donné la formule générique sans nous en aviser. De plus, le médicament était saveur de menthe, ce qui a rendu très difficile la prise de médication. Son otite a ainsi empiré puisqu'il était quasi impossible lui donner l'antibiotique au complet. Après 3 jours nous sommes allés demander conseil, pour apprendre qu'en fait ils n'ont pas trouvé les saveurs pour enfant lors de commande, donc ils nous l'ont remis à la menthe, et qu'ils n'avaient pas le médicament original, mais qu'ils n'ont pas cru bon nous en aviser. Nous avons dû payer une seconde fois le médicament dans une autre pharmacie. Nous avons également été apostrophé par la pharmacienne puisque nous sommes de Montréal, et qu'elle a cru bon nous aviser "que ce n'est pas le bon moment pour faire le party avec un bébé malade". À savoir que nous sommes venus visiter ma mère, nous avons perdu mon père cette année. Bref. Pharmacie à éviter à tous prix.

Pierre Villemure

(Translated) Very good service (Original) Très bon service

Martine St Amant

(Translated) Pharmacists as stupid as their two feet! They answer you by looking almost angry !!!! Poor service and reception. (Original) Pharmaciens (nes) bêtes comme leurs deux pieds! Ils te répondent en ayant l'air quasi fâchés!!!! Service et accueil médiocre.

Robert Knapman

Ok

Steven Leboeuf

I'm so happy to have this pjc in my community, I have always had great kind quality service from this team,and the team leader makes all the difference Bravo!

vinc l

(Translated) They have the price accuracy policy but do not apply it when an item scan not at the same price as displayed it enters (miscellaneous product) in its computer and gives it the price it wants then ???? hey we talk about $ 10 here ... even the cashier next to her thought I was right and she's writing right next to her politics. At the number of pharmacy in the corner this one me it's over! (Original) Ils ont la politique d’exactitude de prix mais ne l’appliquent pas quand un item scan pas au même prix qu’affiché elle entre (produit divers) dans son ordi et lui donne le prix qu’elle veut ensuite ???? hey on parle de 10$ ici ... même la caissière à côté d’elle trouvait que j’avais raison pis elle est écrit juste à côté d’elle la politique. Au nombre de pharmacie dans le coin celle là moi c’est fini!

jocelyn hoskins

Very slow service and if you speak English they are very ignorant . They basically called me and told me.my meds were ready 2 days ago , I go yesterday she was extremely rude and thought I didn't understand french what bad customer services oh ya did Mention my 8 year old was standing there and understands french . Definitely switching to st Mart they are so much better and nicer !