Reviews of Nightingale Medical Supplies (Pharmacy)

Brian Cannon

Very friendly and knowledgeable staff. They stock all my Foley cathetor supplies. Highly recommended .

Shummy Samra

I have been dealing with Nightengale for 4 years since my ostomy surgery. They have been amazing with helping me order supplies and with product knowledge. Also helped me get fitted for compression socks. I moved away to the interior but still go through Nightengale for the great service and easy of shopping for my ostomy supplies. Kathy and all the employees are very respectful and accommodating to me and my family.

mallisa jobin

04/17/2019 Edit: I have recently been contacted by Karen and had a wonderful conversation. Karen was very helpful and offered a lot of advice concerning my lymphedema and how best to proceed. I would absolutely recommend Nightingale to others looking for help and products. 04/04/2019 I was told the GM would be calling me to discuss lympedema fittings/measuring for compression. I waited 5 days and then called back, when she spoke to me she seemed very short on patience and temperament, constantly exhaling/sighing deeply. She then said she would look into products for me and call me back. It is now 9 days later. Still waiting. After being diagnosed with cancer and dealing with the shock and frustration, multiple surgeries, constant pain and the unknown, I am deeply appalled by her lack of compassion and professionalism. This is the time when women like me reach out for help and understanding and I am dismayed by this cold, unprofessional behavior. There are other companies that will take the time to listen, teach, and help. Seek them out instead. The alternative is to be treated poorly and left on your own trying to deal with the pain and uncomfortable situation of having lymphedema getting continually worse while you wait for her to reply or offer any assistance/help at all.

Dianna Scott

The staff are wonderful and made me feel comfortable. Yes a bit pricy but worth having the right fit for under garments. Made me feel while again.

John McKilligan

As a result of breast cancer, my wife had a bilateral mastectomy. Trying to find someone knowledgeable to assist her was very frustrating. Finally a local bra store referred her to Nightingale Medical Supplies in Langley. From the moment we entered and were greeted by Christine and Kathy, we knew we were in the right place. Extremely knowledgeable and courteous. True professionals. I gather they are just as knowledgeable about ostomy and continence, compression wear, bracing and supports and scar therapy. If you have any of these needs, I suggest you check them out. I hope you will be as pleased as we were.

Terrill Morgan

I was referred to Nightingale Medical Supplies when I was looking for foundation garments after a bilateral mastectomy. Christine was so knowledgeable, courteous, kind and professional. I was given a correct fitting for my particular sizing and needs. The information she helped me with was of great value to me. Returning for more foundation garments, Kathy assisted me and to my great delight, the same fantastic service was given. As well, through our sharing information, Kathy guided me into pamphlets and vital information that will help me with my special needs both medically and fitness wise.

Mary Keller

I ave dealt with Nightengale for a few years and have always been very satisfied. Today I found they have changed there systems that entails zero customer service. Obviously no one there has an ostomy to understand the urgency of needing these products. They would not even order the product for another week which to me is totally unacceptable.

Mi Hsu

Good service until you've paid. Had an incident with reimbursement from pharmacare that needs Nightingale to help us submit the invoices, because pharmacare doesn't take invoice from us due to their policy. Nightingale refused to help. Lost approx. $1,200 on this. So make sure you ask for any favor if you have one before you pay. After they get your money, you're on your own!

Barbara McMurachy

The staff are super helpful. Very knowledgeable also. Highly recommend them.

Romana Moore

I can't say enough about how helpful and educational my visit was. The bras I purchased are amazing!!!

Catherine M G

I have dealt with the Langley Nightingale location for six months now, for two sets of custom compression sleeve and glove. With patience, kindness, and skill, Karen has helped me find a good practical fit. Yes, custom garments are expensive, but it's not the fault of the fitters and staff. The garments and advice I've received from Nightingale has improved my health and quality of life. And that's good value.

Tina Kim

I went to this shop today for my mom. Julia helped my mom to measure my mom's breast size and did her best to recommend some products. At the end, my mom found what she likes but this location has low quantity in stock so I went to another store. But again, I really appreciated to julia. I would definitely recommend this store to other people and will come back soon to purchase more product for my mom. If you don't have any idea for the mastectomy bra, visit this location to get an idea! Thanks Julia ???? ????