Here you will be able to see all the information of people like you who bought the products and services of Real Canadian Superstore (Pharmacy) in Kildonan (Canada).
Currently this business receives a rating of 4.1 over 5 and this score is based on 127 reviews.
As you can read, the average score it has is quite positive, and it's based on a large number of scores, so we may be quite sure that the rating is very accurate. If there are many people who bothered to rate when they've done well, it works.
You know that we don't usually stop to set tatings when these are positive and we usually do it only if we have had a problem or incidence...
This Pharmacy corresponds to the category of Grocery store.
Its superstore. It's super. Click n collect during COVID is life saver.
Good selection good price meat and veggies are avg st best
Good customer service, they do honor the displayed price even of wrong
Produce is good if you're observant, have decent organic selection. Found bagged fruit to have rotten pieces on several occasions. Baked goods are satisfactory but would rather buy bread, buns, etc. somewhere else. Good pricing and selection on dairy. No name bacon is usually a good deal.
Good, I found everything that I looked! Good prices. My suggestion for them is diversify products because I can find everything but something the quality is not the best.
Meat prices are sky high
I use the Click and Collect and have had the best service, they have shopped exactly how I have requested in the notes and always are friendly to me when I pick up. Highly recommend this store and the service
Great place one-stop shop.
Very clean....great staff
When pressed for time and I need to get a variety of shopping done...I like superstore. Prices and quality are decent and there is such variety of products. I like that I can also renew my insurance, get prescriptions and fresh baking!
They got it all
I’d say they’re handling Covid well ish. I wish they would enforce proper masks though because I do see a lot of people wearing masks that aren’t masks (plastic face shields don’t count people).
Has almost everything you need on a day to day. Some good deals, produce quality seems hit and miss which is a drawback
Great shopping experience, high and low . Awesome staff
Get on their points program for free groceries. Love the selection of gluten free stuff here, too.
Aisles are the wrong way, checkouts are only open at one end of the store (which is big), they don't bag groceries, laid out to be frustrating if you just want to go in and get out (so I go to Metro instead).
My Weekly super store visit always deliver
Really good prices. Big bakery n meat department
Classic Costco, go on Mondays or late in the day if you don't want it to be packed.
Long ways to walk anywhere in store
Pretty much what you expect, it was hard getting help in the fresh seafood section though.
Best grocery store in town. Price match. Better selection of ethnic products. A one stop shop.
Very bad customer service and bad stuff
It's of course... Just another superstore... Nothing too special going in there. Just about what you'd expect from a basic super store
PC/Loblaws food chains have great alternatives to name brand food items.
Customer service wasnt as good as I had hoped. Flowers were wrapped a little messy, took a long time.
Shopped for some of our favorite things.
Great selection of international snacks.
Great sales but get there early or there will be nothing left.
Perfect variety of products from a lot of regions. Prices are good and usually stocked up.
Love it!
It's a very large grocery store that caters to a variety of needs.
Extremely nice staff
Great variety of products and friendly staff
Nice and clean place. Helpful employee.
Excellent selection of almost everything
U need lots time to browse this huge store...great bakery!!! Lots food selection. Like a whole mall in one spot. Clothing Pharmacy Everything.
WHY shop here? There is not enough time to travel down each aisle of this store ... it's huge! All under one roof and lots of free parking. Clothing, bulk food, kitchen essentials, lottery - one stop shopping. Good eats nearby to fuel you up after hiking the aisles, and Home Depot & Staples within eyesight.
OMG, I can't believe it, I had bad experiences with the store it's the worst in all Canada, all employees didn't help my my son asked someone of them to help him to find item,she said not my job, she made him cry, my advice to all don't shopping of the store, Superstore on Gibb Street the best in Oshawa
Good selection and prices but long wait times at the checkout.
I shop here for most of my grocery needs. Not bad over all but some more attention to detail is required. The produce can be questionable in quality, spoiled items next to fresh items. I've picked up several leaking meat packages and dairy cartons and some bread items are partially frozen and soggy on the shelf. I'd like to continue shopping here but I'm not to keen on making extra trips to return items or buy fresh stuff elsewhere.
Lots of space and well laid out
Super customer service. Top produce and price matching!
The bakery made hotdogs buns are nasty. Horrible horrible and only half cooked.
Great ????????
The international aisle has been downsized and that was the only reason I would make trips to the superstore across town. I no longer need to do my shopping here. Bring back the variety of international goods.
Had everything we needed. Decent enough prices
Good shopping good prices.What I don't like is the self checkout. Won't use them as I don't work for free.
Great place to find nearly every possible thing. They have all kind of things related to food, house, medication, clothing , drinks and so on. They also have a liquor store. They also have frozen food available. They also have international food section where we can find mostly of the food related items.
I always find what I'm looking for...and then some!
Would have given 4 stars but the fruits and vegetables seem to be spoiled when purchasing in bulk bags more often than not
Great pharmacy attached, to store that has unbelievable prices. Service and price a great combination for all.
It's a big store, got lots of stuff, typical super store. What more could you ask for.
Staff is always friendly and the store is always well stocked
Quick stop....love ladies clothes section....will do a big shop next time.
Great prices and great selection
They always have what I need and the clothes are very cute
My new favourite inexpensive grocery store. So glad to have this store nearby
Way up there in the space known as GODly Powers and time ???? Thanks Giving You and I much respect to you .... Zen
Real Canadian superstore is very good at price performance. you can always find food with nice price. Besides, you will like here if you have PC membership card and earning points.
The store is never as busy as the one on McPhillips and the lines are always quick when I’m there.
Empty shelves...getting like the old zellers
Excellent service, fast. Fair price, very good quality, many options vegetarian or vegan
Great prices lobe the points
It's a great place to get international foods.
Always get more for your $
I prefer to do most of my grocery shopping at this store in Midland. It has the widest selection with usually competitive prices. They do pricematch if you find a better price elsewhere. Aside from the usual at a grocery store they have a fresh made sushi bar, prepared meals, fresh seafood and butcher, housewares, pharmacy, large organic section, clothing, beer and wine, cooking classes, decorate your own tableware, some electronics and a mobile carrier stand. Things that could be better: I find the produce is not always the freshest, it can be difficult to find some items, their ethnic selections are limited and the aisles are often crowded (both with displays and with people).
Good
Great store Good prices Nice layout Clean store Friendly staff Love Joe Fresh and having a Tim Hortons inside Is great Self checkouts
Love going into superstore, don't have to wait very long in line and the prices are average
I buy most of my groceries here, plus my prescriptions. Its a great store.
Its a great place to go shopping for groceries and everything. I even bought a 50" samsung tv from here. The only downside to this store is that when you go outside with your groceries. You go anywhere near a shopping cart holding area and you are stopped by a bum wanting money to buy smokes.
Good selection. Fair prices. Could use a bit more check out lanes open, just like any other grocery store
Poorly stocked store. Now they take a huge part of their parking lot for a garden centre eliminating a ton of parking and rendering other parking really difficult to navigate. Why not add on to the existing garden centre? Changed gas station to Mobil and no longer low price leader, just a follower. Screams for management!
Nice place for shopping
Has everything you need and it's organized very well
Best grocery
Was not overly busy, with a really kind cashier!
Large grocery store a lot of times more money than Walmart but larger selection
Nice, clean, good selection
Other locations of superstore have more varieties. For example in fruits and vegetables, school supplies are less. Comparing with superstore at Regent and wallmart at Regent.
Great service
Really helping staff
Store is well stocked and has a great layout. The staff is friendly.
I found items I wanted and it wasn't busy.
Always a great experience in quality and how fresh things are.
This place doesn't have a good customer service
This store has huge variety of groceries and cosmetics. I would call it one stop for all type of store. You will almost find everything you need from a supermarket and more. Highly recommend. Be aware they put fresh vegetables back in the fridge at the end of the day. So go early for your fresh produce :)
Well stocked with good products, now sells alcohol, excellent service and click and collect service for grocery orders online is a life saver and time saver!
Variety variety and the joefresh clothline is best.....makeup ????, variety in the sanitary pads i appreciate.
Well what can i say about this place. Its the super store.
I’ve been shopping here for years and I usually find everything I need and the points on groceries gives me free items and groceries it all adds up . The isles are wider than most so lots of room to shop when your not rushing
Always clean and I never have to wait very long to pay for my groceries.
Always has a great selection. All the employees that work there are pretty nice, especially the cashiers. I’ve been going here for over 3 years now, not one complaint. The prices aren’t always great but if you know how to shop for deals, you can find them. I still rate 5/5 because it’s not like the stores choose price points. (Like a lot of reviewers seem to think).
No issues. Pricey
Best thing about this superstore is the staff first thing in the morning, makes my day getting fresh bread and having good conversation
Great staff, very friendly. And very covid safe as well.
Had what I wanted at a good price!
The only good thing about this store is they price match. If they didnt I wouldn't shop there anymore. Too expensive
The prices here are very competitive, and they have amazing friendly staff. I love this store
Nice staff, clean well stocked, veggies and fruit fresh (wintertime) looking forward to wine section.
Not enough employees to keep the shelves stocked. But usually pretty busy anyway.
Best deli prices in town and a great produce section as well. If you want fish they have you covered.
Love the selection of different foods that you can't find at other grocery stores.
Started using flashfood! Amazing deals and quick and painless! Thank you flash food 7$ for two large pork tenderloin
To busy and hard to manoeuvre around store.
produce isnt fresh. employees are useless.. i asked where can i find walnuts other than the bulk section and the employee answers"with the peanuts i think" i said "ok and where do i find those" employee" well im not to sure, if we do sell peanuts not in bulk" terrible cusotme rservice.. you could have at least said you didnt know where they were at first other than wasting my time.
Most everything you need
I like the store has lots of things I need but prices could go down lot more thanks
As usual its a crazy place. "Mandatory maskes" not enforced. But whaddya do
Good collection of products.
It's really expensive and the food is no better than a no-frills or other value brand
I visit this store once a month. It not the largest but it's well stocked and clean
I can usually find everything I need here. Most staff are quite friendly. Some do get confused when I need a less common item, but they always try!
Head well my shipping needs. I like the rewards system. Usually head all I'm looking for. The staff is great friendly and helpful
This RCSS is the best of them all! Cleanest, tidiest produce I've ever seen and friendliest staff I've come across in years! My new go to grocery store. Buh bye Grandview and Rupert store....yuk!
Very helpful staff here. There's been a change to the self check out machines and they no longer have word-based instructions, only pictures, I think the relevant decision makers need to change this back it's not a smart move for self check out...
I really enjoy shopping here. Product availability isn't always 100% but the store is very well maintained and the staff are friendly.
Amazing variety!
A good grocery store where you will find most of what you need
For the majority of items they are good with a lot of different items to choose from. Unfortunately their produce department is the worst that I have ever encountered. What little they did have was not worth bringing home. If I had what the did in my refrigerator I would throw it in the garbage! I could not find anything and ended up purchasing my produce elsewhere.
Great selection, good prices
It has most products you need. The pharmacy is fast, staff is polite. I don't know if it's super, but it's a store for sure.
Affordable prices (vs. Loblaws and Longos), great variety and overall a better shopping experience (vs. Walmart). Weekend lines can be too long at times.
Good staff and quality, lots of parking and good prices!
This is my go to place to shop daily. The produce are always fresh and lasts for days. They also price match.
So many vegan options because PC has their own plant-based line now! Best prices in town, huge selection. Our one stop shop.
The staff are very friendly and helpful . I am still getting use to the new layout but change is necessary.
Will take some time to get to know where things are. Vast amounts of items not available in other stores. PC points a bonus. Cashier was very helpful but could have done with someone packing the bags
Love the fresh produce and the staff are very helpful and friendly.
My experience here was not good everytime i went there....
Good place to visit once in a month to see good deals on home and kitchen stuff
Great selection of goods. Produce I shy. You must go early to have a good selection of veggies.
Despite having some of the best selection, the Prince George store is absolutely unbearable. The store itself is fundamentally a trainwreck in terms of design; narrow aisles and negligible space between checkouts and the rest of the store. A handful of people in the store leads to complete congestion, effectively halting the entire building. I can't walk in without getting rammed by carts or pushed. Parking lot is so full of panhandlers I can barely park. Staff are obstructive and rude to top it off. I haven't been able to leave the store without being downright angry in about two years now. The only holdout I had was they provide the only food my cat will eat. I think I'd rather look online and pay massive shipping rather than set food inside again.
I always have a good experience with the staff here
Always great produce and well organized.
Not impressed with the return policy! Buyer beware! Will not be shopping here again. Word of mouth spreads when you don't honour return policies like your competitors!!!
Good variety, easy to navigate, quick cashiers.
Crowded all the time, weird layout, not great on good produce but decent rates on items you like
I go here all the time
Lots of selection. Fast tills. Great prices.
As good a pricing as Costco and line ups are minimal... Friendly staff and just all round good place to buy food and more.
Good customer service Very competitive Stock Desi and Halal stuff
Great variety of products and good prices. Staff is also helpful.
Some shelves were empty, not as stocked or as good as other Super Stores we frequently visit.
Good store
My favorite place for grocery shopping. Usually find the prices better than Walmart and their staff is usually very friendly.
Typically I stay away from the bigger stores but had to go in to get something. The deals were great and the selection was awesome. Needless to say I was pleasantly surprised. There was security there and they were doing their job well as there was some shady character wandering around trying to hide from them. Regardless, I am convinced that it is a good store to go to.
11/05 @ 8:40pm. Went in with some rotten oranges that I was sure I purchased from this location. I was incorrect, HOWEVER!!!! Katherine in customer service went above and beyond! Instead of getting me to go deal with there competitor she instructed me that she would be happy to exchange these rotten oranges (From Saveonfoods or Costco). She went above and beyond and needed to be recognized. *Hope day and time allows her to be recognized by management*
Very very clean and easy to shop and a very easy accessible from the industreet and there are a lot of other shops Around
Not bad. Decent selection of a variety of items and nice staff.
Always like shopping here.
Always find something useful
Well-run and aisle widths are good for grocery shopping with a large cart.
Its a place to get practically everything from kitchen stuff that u'd need just think of something,that goes into it then go their and i know it well be their and that goes for the rest of the house and garage plus yard front and back and pool when it comes in season,and once in a while this go cheaper,so i definitely would say its worth going there.and too u the public thanks for reading my throughs of places that i visit once in a while.
Absolutely love the store. Everything I was looking for was th here,always is
It's fine. No directional arrows with the pandemic, and while they SAY they limit customers, haven't seen that happening since spring 2020 so good luck maintaining distance if that is your jam.
It's Superstore, big and busy with lots of stuff.
Large parking lot. But always busy... Too busy for me. Long lines.. Have to bag your own product.. They don't even supply complimentary bags..
Love this place, very clean, lots of quality foods, clothing, appliances, health and beauty, pharmacy. This place has it all.
Big store but didn't have what I wanted
Always good shopping here, friendly and kind staff
always have the products i’m looking for in stock at a good price!
Inexpensive products and great selection of products (grocery, bakery, cosmetic, pharmacy, books, toys, clothing) . Watch out for different prices when purchasing single items... multiple quantities has a lower price.
I shop here almost every week for things I can't find at Costco. My only complaint would be that it's almost impossible to find an employee who can tell you where things are.
Cheap, great selection. Clean, fast check out options.
Almost everything you need is th here from pharmacy to a real butcher I went to this location on mcleod and gateway rd
Inexpensive, I drive all the way into town to shop here
Never a problem always find what I'm looking for always stocked , just long line ups with unused tills.
With the optimum program did a Christmas shop that stocked the cupboard and fridge will be good till the new year
Quality is good but expensive, Joe Fresh inside. You can purchase on the spot prepared fresh food (like sushi, salad, grilled chicken) and eat upstairs using designated tables.
My son says its 5 star..best milk shakes according to him
Always have quick check out service. Great go-to shopping for regular grocery/frozen items.
WENT IN 6 TIMES FOR SALE ITEM NOT IN SAW THE BUTCHER BRINGING OUT THE STEAKS SAID NOT THE SALE SO ASKED FOR THE MANAGER HE SAID THEY DIDNT ORDER ENOUGH HELLOOOO AGAIN I WASTE SO MUCH MONEY ON GAS FOR A SALE ITEM NOT ANYMORE MY FRIENDS WERE VERY DISAPPOINTED AS WELL AS THE STEAKS WERE FOR A BDAY PARTY TONIGHT I DIDNT COME THROUGH WITH THEM OR THE STORE DIDNT WENT ON MONDAY AS WELL ALL OUT OUT TUE AND NOW WED BUT THE NEW ONES NOT ON SALE NEVER AGAIN...PRODUCT LINE NOT GOOD SALES OF HOME ITEMS NOT IN OUR STORE THE MANAGER NOT CUSTOMER SERVICE ORIENTED WILL NOT HELP ONLY EXCUSES
Love the latest Lactose Free options as I can't use Dairy Free products
My favorite place to shop for home fresh products & very reasonable prices
Great service!
Love the click and collect
They have everything you need and reasonable prices. Big parking lot. All cashiers open on weekends.
Fresh Fruit and Vegetables Price match everything, great!
Jennifer at the produce helped me out soo much, she saw I was looking for items and asked if I needed help. She has amazing initiative and customer service. Give her a raise. This lady is wonderful ❤.
Men's washroom is disgusting
Terrible experience. Staff not helpful. Prices okay, but not worth the 28 minute wait in line to get to a till. Will be going to Save On or the Coop where people are friendly and helpful.
A great selection of most things you'd need.
Great gas prices with optimum program
I'm extremely pleased with the service at RCS
Not a normal shopper at superstore, tried one day after kids karate class. I thought they have pizza from hot kitchen, but a bit disappointed. So we quickly grabbed some fruits. The $5 watermelon spears taste very strange. They have the watermelon taste, but not watermelon texture. For one second, I thought I was biting a sugar cane. Have to check the box to make sure.
Had everything. Even auto insurance. Im good for 6 more months
Always be the place where I wanna do my groceries.
Great store. Wide variety of domestic and international foods. This store has everything food, clothing, toys, electronics etc You can do all your shopping in one store. Great value for your money
Wide variety of items,adequate checkout points but unfortunately not enough staff on the floor to provide assistance. Overall, nice location.
My favorite grocery store, it's always clean & organized. I have noticed the cashiers have gotten pretty rude the past few visits though.
Loved it! Good service, neatly organized and very clean and very well lit lol
Best variety in North Simcoe for grocery products. Good pricing and great staff. Some of the fish products are best purchased on specific days to ensure freshness - ask the staff they will tell you when best days to purchase. Salmon for example is typically on Friday from what I was last told - makes sense as getting ready for weekend. Watch the flyer - and they do price match - and do offer Click and Collect - order online before heading to cottage and pick up all ready for you when you get there!
Super cheap... good selection. No staffing to help find stuff though, one of the reasons its so cheap. If I could afford to buy locally I would... one day.
Have been shopping here since day 1. Love this store, though few staff members at CSD are rude
I was in and out with what I needed and the staff were courteous.
Great place to shop
Good location, good selection of produce and packaged goods. Caries beer and wine.
This is a great place to shop. I now live in Toronto but when I need to check out what is new, this is a great place to browse through the neatly stacked aisles at reasonable prices. Highly recommend for fresh produce and all other items. Plus it also has a great home section, a pharmacy and Joe Fresh!!!
Found some good deals, excellent place to shop every day items.
Huge turn around a staff that don't seem to know what they're doing and not very friendly
Huge and beautiful store, this grocery is a joy to shop in. They have expansive sections in all departments and usually have exactly what you are looking for. I actually come all the way from Hamilton just to pick up Arizona Ice Tea stix that only this store seems to carry now. Staff are friendly and helpful, facilities on site are well laid out, light and airy and clean. Parking is abundant and I would highly suggest shopping here if you live in the area.
Good selection! Prices are ok.
Awesome selection and cheap groceries!
Great ethnic good and produce selections and quick checkouts. PC points are the best!! Use your PC Financial MasterCard for food and gas and earn points!
I love this store ...they have everything , the prices kind of high on the other hand they have good prices on the flyers. sometimes they hide the things that have a price much with the other stores , to avoid make price much and the cashiers and supervisors not professional .. they're always displeased.
Lots of fresh vegetables are available at a good price..dairy is good too. Milk around 4 1/2 $.for a 4 liter jug..
I appreciate the variety of food items that are gluten, soy, and dairy free. With my dietary restrictions shopping can be difficult. Superstore makes it easier!
Clean and good produce, easy to find things and great prices
The best
Long line ups. Never expect a quick exit. Good place to shop for fresh fruit and veg... good variety. Avoid meat purchases and head to Save on Foods across the street.
Very nice place to loudly cough during a pandemic.
Over the past year I have seen attention paid to keeping the produce fresh. I now shop here 100%.
Sometimes I wonder why I love Superstore; maybe a patriotic attitude to support Canadian businesses, but it is not the only reason. This store is extremely clean and organized with friendly employees who are always available for help.
Friendly staff quick check out clean environment and a big parking lot
It's a very convenient place to shop. The produce can be hit or miss at times but otherwise this is where I primarily shop for groceries.
Excellent selection of MSC certified sustainable fresh fish.
Always a great selection of product, many incentives to earn points using your pc optimum card. As well as many free products when spending the minimum purchase amount.
Has a very decent garden section and the store is a nice size.
Prices are good, variety foods to choose including ethnic foods. the place is bright, high ceiling, wide ilse, with extend opening days and hours for auto plan insurance. I LOVE IT! !!
Good prices. All in one place shopping with pharmacy, housewares, clothing, deli, bakery, butcher, sushi, prepared meals and groceries. Large organic food selection plus a wine store.
Love the Superstore lots of people but good flow better than Costco and no membership fee.
Not going back. Same cashier was absolutely rude to me and my mother during separate occasions. Lashes out and.. Throws my fruit and vegetables around... Come on! I called and left a voicemail, nothing. I have complain to the manage that was in charge and was feet away the last time and still have heard nothing from CS... I have made sure to never go back.
I love to do my groceries here a lot
In this store can find every things with reasonable prices.
Standard big grocery store. Seems to be a corporate test bed for checkout technology. Auto scan conveyor belt that needs dedicated staff to help customers use it, self checkout with touch screen graphics that may have made sense to the programmer, and staffed checkouts with friendly clerks who are actually helpful. Loyalty program works, but you are paying for it in the prices.
#1 Real Canadian merchandise. Support Canadian Local Retailers....
So big, lots of choices, great pricing and Fast EV charging!
They need to keep more lanes open during the work week between 4-7pm as this is a rush time during the week
Good stock on most stuff
Bring cash. It costs a dollar to use their carts. Maybe lots of theft in the area
Shop all you want
Affordable and have a wide selection of more obscyre products, especially in their grocery section.
Very clean and the staff are very helpful and friendly.
The odds that the produce isle is ravaged is 80%. There is almost never a time I come here and don't have to double up going to another store to get some simple like zucchini, basil, peppers, cilantro, mushrooms. There are not special items, but they are almost always out of one of not all of them.
The biggest and the most well stocked and organized superstore in Vancouver. Reminds of the superstore experience in the Bay Area, US.
Neat has pretty much everything you're looking for
last saturday before christmas and even though the store was busy, lots of checkouts were open and i was able to breeze through. prices were good as always with lots of selection and stock.
Probably the best grocery shop in the area, but just expect basic items (e.g. there's no fancy cheese section or anything). The staff are friendly and the prices are competitive. Lots of other services, such as a gym, dry cleaning, optometrist, etc. conveniently on site. If you arrive too early the produce stands may not be fully stocked yet.
Prices are a bit hard to work out. Says things are on sale. But if you read harder it says if you buy 3 or more it's on sale.
Love the selection of Joe Fresh clothes, housewares, small appliances, and organic groceries. They price match, too. Staff are cheerful. Even though there is a Metro much closer to my home, I drive the extra distance to go to Superstore, where every grocery trip has the potential to become a clothing or home fashions shopping trip.
I hate how you sometimes get staff or security or loss prevention people following people around.
Love this Superstore! For my groceries I shop there 90%. Other 10% at Costco as it's difficult to shop there because it's too busy and I don't always need a huge pack of everything. Superstores only competition is Costco in my opinion. Although I chose to go to Superstore more often for my daily groceries and stuff. I love self check outs at Superstore. They also have a lot of cashiers open when busy. Great selection of grocery products, awesome home decoration, seasonal, bedding and toys. Way to go to the manager of this particular location. He or she are doing an amazing job managing such a big shop. The store is getting better and better ever day. I had concerns of them not having organic milk at certain times (not recently, couple or more years ago) They fixed it! Now they always have it in stock. And in general their shelves are always full, never out of stock! Way to go!
Grocery store and more, good place to shop
manager was very rude when i asked for some help. no one ever came so when i went to approach the manager again i was told to just find it myself. This is unacceptable
Love the deals that go on.
Always liked Superstore. It's super.
Lots of handicap signed people think it's ok to park in the expectant mothers spot, when there are specific signs for a reason. Just as much as you deserve your spot, don't take ours/theirs! *Superstore may need to add more spots for handicap parking/expectant mothers*
Poor inventory and stock control,and very poor management of computer data and cash data
Lineups have gotten progressively longer, and despite trying to push people through automatic tellers its not improving when they have half the tills shut down. Dropped off a prescription at the pharmacy today, was told approximately a 1hr wait. No problem, had other errands. 2.5hrs later it still was not filled. I travel an hour to come into town, and don't have the time to wait additional hours past scheduled times. I will be moving my families prescriptions to another pharmacy, and will gladly pay a little more for my groceries to get some semblance of service and speed.
I always find partially eaten fruit in the produce bins, which gives me the willies. Good meat selection, tons of variety (to a point of excess) , pleasant staff. Also super nice pharmacists, never have had to wait a long time for help.
Clothes section is unique in style and grocery also very organised. Maybe a little more pricey than your regular but it's a very good place
Very friendly staff and some of the best prices on groceries in town.
Good stuff to buy.
We stopped here to grab sandwiches for lunch on the way to my daughters soccer game. The already prepped food was awesome and a decent price. When we went to pay we wanted to use some of our points and the clerk at the self checkout had no idea how to do it. The reason we went there in the first place was to redeem points since we spent so much on the trip already
Great service and super friendly and helpful , they have good deals
Great store for grocery needs
What's the sense of having the self check out if everytime you use it you have to call an attendant over!
Very impressed with the assortment of foods.
Great value with points and being a PC Insider for more points.
Hate this place but mans gotta eat
Superstore is great for deals and the no name brand. Huge selection, both grocery, produce, home, and pharmacy. We usually go there for big shopping trips as there is usually a gift or bonus when you spend a certain amount of money. Also plenty of parking!
Do most of our shopping here. Great pricing section and no membership and offer great rewards of free points/groceries.
This is a one stop shop! Massive store with a hot section, gym, grocery, bakery, large organic section, Tim Hortons, dry cleaning, medical clinic, optical, pharmacy, home and living, clothing, office supplies, ... the list goes on and on. Great sized parking lot, shopping carts always sturdy and can fit a lot, lots of cashiers opened! I Love the PC Optimum program. I find the points add up REALLY QUICKLY! Always find great promotions throughout the store, on the weekly flyer, and great Optimum perks! Happy customer for sure!
Best meat in town!
This is where my wife and I do about 90% of our groceries. The store is very well lit and is always clean. The shelves are always well stocked and the quality and selection of their produce section is impressive to say the least. They have a great seafood department and their meat department is top notch. You can purchase beer at this location and they offer a variety of educational cooking classes upstairs. Also, if you go on the weekend they guarantee that every checkout lane will be open which is GREAT according to this guy!!!
They do have some cheaper vegetables.
i find that the staff at this real canadian superstore are always extremely helpful. i do not hear "oh you can find that in isle number blah blah blah..." because instead they actually take me right to the product i am looking for. plus they make a point of reading my face & always know when to ask if it looks like i need help. they are intuitive like that. ;P customer service is excellent when it comes to returns. i always found that i left feeling very satisfied after dealing with customer service there. ALWAYS.
Always low price's and the more you spend, the more points you receive to get free groceries.
Huge store. Good selection and prices. However you often have to buy multiple items to get the best deal.
The shopping carts are rammed so tight you can get them apart.
New layout is nice. Wide isles.
Best grocery store in town when it comes to their seafood department. But I do find it annoying that you have to pay $1 Everytime to get a cart.
Got to love a place with gifts every week on groceries and I collect points. Groceries fresh but everything costs a little bit more.
Great for just general shopping without only looking for sales can get busy during certian days and hours but i still find stuff i need in stock on the shelf, has a great selection and arangment, only gripe is the illegal parkers in the fire lane
It's close to my work so it's my daily go to for small shops, they have self check outs, random bargain shelves , and a Liquor Mart Express
Great store, nice and close, and good prices.
Had good customer service and the food is delicious ????
Enormous variety. Could shop for hours. Great staff and great covid suggestions.
Variety of items compared to Walmart. More ethnic food
Always find what I need here
Best super store I have ever been to. Was able to find help fast while looking for a product. Even knew something about how to cook it. Was great
Clean, friendly, good hours. Has all the amentities of a grocery store and then some including walk in-clinic, lotto/tabacco, yoga/exercise studio, cooking lessons.
The superstore has pretty fresh produce, a very large selection and even the hard to find stuff is available there. The prices are usually competitive and isn't a long wait considering how busy it is on the weekends. Overall, this is one of my top grocery stores.
This store has everything and great prices. Love the click and collect option and the fast charge electric car option
Like it for them having mandatory mask wearing just for the open food there
Good selection and great deals with the points card.
We cherry pick here. We come for the PC dark chocolate bars, lamb chops, some bulk foods and occasionally, produce. It's hard to find someone to ask questions of. I find the Pharmacy area off-putting as there are no overhead signs telling you what's in that aisle.
I like food .. and they have food .. ;)
A good grocery store for almost everything you need. From good quality brand names to the no name/ other brands. The PC point system is great too as it updates itself automatically to what you buy and you can use it at other stores as well. Overall a good store to shop at.
Staff is typically rude. However had a young male staff member in self checkout help us today it was actually quite helpful and polite unlike some of the older women you get there who's your thing they are better than everyone
It went well sold my vehicle transfered the title and got a possible covid exposure all in one place
Click and collect is awesome
Good pricing..I just hate the stipulation of amounts you must purchase.
$1 for a cart, no wiggle room, guy patrolling the parking lot for carts non stop. Seriously, I didn't bring a loonie with me, so I guess I cant shop here . I'll go across the parking lot to Walmart then, I'll vote with my wallet
Great grocery store. They have a wide variety of items. They have a deli, bakery, live fish and seafood, they are licensed to sell beer, they also have the joe fresh clothing line available at this location. They have an optometrist and glasses available. Their own bank PC banking. They offer cooking classes and have birthday party packages available. The staff were incredibly friendly and helpful. My son was having a really rough time and they assisted me to help me out when I needed it. Thank you so much to the staff of the superstore.
Love the natural foods selection at this store!
Yesterday I got mushrooms and it was Moldy, also the coconut was moldy as well. Called them and asked them to investigate it and stop selling the moldy mushrooms and they said they can not do anything about it over the phone. So watch out for creepy green molds on "fresh produce"
Good place to do your groceries but it should be better stocked on Sunday morning. Early birds struggle finding essentials
Superstore is great. They're well laid out, clean, and always stocked. All the cash registers are typically open during peak hours of the day, so the line up is never too long. They offer a wider selection of products in regards to oriental options and others.
Store was crowded, staff and customers were ignoring social distancing guidelines, for some reason all their organic produce was opened and mushy.
This place has poor customer service, a poor selection, and they seldom keep the items stocked. I strongly recommend staying away from this store.
Good deals. The saddest part of this establishment is the fact they make you pack your own bags. The era of customer service is long gone. If it wasn't for the selection and deals I wouldn't shop here. If you are looking for luerlock syringes they are only 19c ea here. Anywhere else is 50-60c/ea. Fyi Also found out they shut off half the streetpole lights in the parking lot at 10pm. Feels a little cheap to me to not want to illuminate the whole parking lot just to save money on electricity. Easy targets for criminals in the pitch black.
Best grocery store in town!
3 of 11 checkouts open at 11:15
Some stuff is good prices but found the store is not that clean and parking is ok
Shame on you! With the new Alberta Health mask mandate (Dec 8/20) you are still allowing in people without masks. Yesterday I witnessed a disturbing incident regarding customers arguing and concerned (mask/anti-masker). Staff shrugged there shoulders, anti-maskers laughed and it was very sad to watch. This is why numbers are not decreasing. Management has lack of care for there customers. Come on, STEP UP !
Good selection ????. Clean and organized
Love the superstore they have everything you need and alot more
Was very busy but line up was fast service was good
The management never enforces the illegal stopping or parking. The drivers in the parking lot are a danger!
really wonderful staff have met here
Repeated and aggresive begging in the parking lot of this Superstore. Plenty of other options in Nanaimo for groceries. Will not return until corrected.
Great selection on the product. Lots of option to pick from.
Slowest deli counter in the world. Prepare to wait 20 minutes while one person attends the counter and another 5 walk around in the back ignoring the huge line. Do your best to avoid shopping here. I will be doing so from now on.
I find I'm here multiple times a week (usually) due to my poor planning. They are always pretty clean, always stocked and have great produce. My favourite part about shopping here is their self-checkout where I can skip all the lines and just do it all myself quickly! Yes I'm a millennial, and yes I despise social interaction while grocery shopping. That's why superstore is perfect.
Staff doesn't help at all
Parking is a major problem. Staff is friendly. Good prices.
Up until today I haven't had any problems at this location. I would go often with my boss to pick up supplies for our workplace, as well as to pick up groceries for home. The store is usually clean, well stocked, and the staff is typically much friendlier than most of the other large chain grocery stores in town. Today was the first problem I ever had at this Superstore Location. They have a bin of rugs at the back of the store, and I am currently furnishing my first apartment that I am moving into - so I thought it was perfect. The prices listed on the bin were: 3 x 4 Rugs for $25 5 x 7 Rugs for $35 6 x 9 Rugs for $55 So I grabbed a 5 x 7. I was a little surprised that it was so cheap, and I looked around the box maybe 4 or so times just to make sure there wasn't another tag on it that said something like "these select 5 x 7 rugs for a way higher price", but there wasn't any tag on the box except the three I listed. Sure enough, I get up to the front and it comes up as $65 rather than $35. Yet there hadn't been a single tag that listed a $65 price on the box, which I told the girl. She called a price check and said that the person in the home department found it tagged and listed at $65. So I take it off the bill, because I am on a tight budget and can't afford to pay an extra $30 for a rug that I expected to get for $35 total. I go to the back, and sure enough there is now another tag on the box that lists those specific 5 x 7 rugs for $65. I should have checked the barcode to confirm, but since there was only one tag listing 5 x 7 rugs I didn't even think to do so. I don't know if the tag had fallen on the ground, or into the bin, or if the employee did a price check and then put a new tag that listed them as $65 - but at the time I was looking there were only those three specific tags. I love this store and have shopped here pretty much since immediately after it opened, but now I just feel cheated and manipulated to the point that I don't even want to go in for groceries because I feel like I was taken advantage of. Rather than admitting "we made a mistake, yes it was a different barcode but we see why you would have gotten confused since it was the only 5 x 7 rug listed" the staff rushed to cover up the mistake by putting up a new tag. Don't take this as any reflection on the girls up front, because they weren't there. If the person in home looks at the rug, checks the price and realizes it is $65 but the tag isn't there and then rushes to replace the tag, or find the tag - it is no reflection on the girl up front. Because all she hears through that phone is "Yep, it's listed as $65" even though there wasn't a tag that said so. The girls up front are amazing, helpful, and friendly and I don't want them to get in trouble for someone else's actions. I don't really even want to get the person in home in trouble either, but I just think it is wrong when a mistake is made that deceives customers and someone rushes to cover it up - and as someone who works as a waiter I think it is just horribly poor customer service. That would be like if I told a customer that a certain meal was on for $10, but listed the wrong meal and the one I told them was on for $10 actually costs $20 and then I make them pay the full price even though it was my mistake. I absolutely hate complaining, but in the end I don't think I am going to be returning to this Superstore for the rest of my apartment shopping, both for groceries and home items, because I just feel wronged and manipulated.
Lots of variety in exotic and imported foods at reasonable cost.
Cheap competitive store, like walmart, bit cleaner. The automated checkouts are buggy a lot though.
Just started shopping here, great deals.
They do not water thier plants. The plants are outside in the sun all day, and no one waters them. But they are charging full price in August. Ridiculous
Curb side pickup brought out the wrong order and didn't say anything when they went back in. Waited 20 minutes for them to bring out the correct order.
Great prices & wonderful selection.
I go in with large deli orders and they've always been friendly and helpful.
I find myself coming here all kinds of random things... The produce here isn't the best in town, but it's by far the best place for groceries in Prince George. Although I like going to Costco, its fluctuating inventory means that I can never count on the store having what I need at any given time.
Employees not helpful in locating simple canned pineapple. One associate asked another who shrugged and walked away. Suggest better customer service training or training on location on products. I ended up finding the product myself.
Great sushi selection, better prices than Sobeys. Beer selection is good. Can get busy trying to get there. Variety of food choices.
With limited variety of electronics store is good to go
Groceries... good source of sugar and other good things
Pretty good store, staff are usually fine, not easy to find help on the floor if you need it however. Bakery staff were super nice last time I went in looking for Cinnamon buns!
Has a variety of merchandise...not just groceries. Has a great pharmacy and other service businesses.
Decent place with decent selections. Little pricey, and they don't offer much in terms of discounts. For example, a 5 kg bag of Tilda basmati rice is priced on discount at 10$ at No Frills for about 3 months now, whereas the same is still being sold at superstore for 19$.
Superstore is nice and tolerant to people who don't find the mask comfortable
Courtesy and helpfulness of all the staff I have dealt with is exceptional. Great produce and a very large selection of packaged products to choose from. Love the points program and credit card. Always end up with cash at checkout that can be applied to my next shopping session and leave Superstore happy. My favourite grocery store.
Made a online order was supposed to be 275$. But after they removed 6 items from my cart because they were out of stock my total somehow changed to 305$. Can’t even view my online receipt because the links don’t work and was not provided a physical receipt. All in all a terrible experience and still can’t get a reply from any of the online customer service agents and it has “nothing to do” with any of the in store ones.
Very easy to find products in the store
This location was out of stock on many of the items I was in need of. The store is always clean.
Too many times I've experienced long lines at the cashier's check out, because there are only two or three cashiers working. Need more cashiers to speed up our check outs. We don't have time to wait half an hour in the line ups. We have work to do and other places to go,too. I also noticed that the customer service person/s do not try to help thin these busy line ups by going on the microphone to announce that they could take their items through, as long as nothing needs to be weighed. I watch these workers as they just lean on the counter with their arms crossed and do nothing to help out. These workers are just plain lazy.
Great place.
Discriminatory.
The only reason they didn't get 5 stars is the attitudes of some of the staff. Also...how do you run out of cinnamon?!
No social distancing, people don't care.
Great place to buy the groceries
This store had a chance to show it's quality by going to extra lengths during a pandemic emergency. They could've worked harder to keep their shelves supplied properly. But they did neither. Shame on you.
has absolutely everything. staff is kind and courteous
Lots of things to buy...great variety and offers
One stop shop. Good prices and good incentives to shop. (points and free product with purchase)
Veggies are better than other stores. I like the 10 for 10 bins. Free cookie keep kids quiet while you shop ;) nice staff. Never enough lanes open. Can get cheap phone plans there. Good pharmacy.
Big store but feels crowded due to the bad layout. Too busy during the week. Everything is more expensive than what I find in Hamilton. Parking is OK and staff are friendly. Easy self-checkout area. I won't be returning.
Fresh produce, friendly staff, this is my grocery store I primarily shop at for goceries because of how convenient and how well the atmosphere is, clean store.
Very good variety of fresh fruits and vegetables, but sometimes not very fresh. Also meats, bakery, canned products. Best prices between big stores.
Busy grocery store in Medicine Hat. We shop here or at Safeway across the street.
Good quality of seafoods n meats. All in all a good grocery store
I can never shop here without a CART! No matter how short the list may be. It's a clean store. I have always been successful finding what I am looking for, if not the staff is super helpful. I have really appreciated the BAKERY staff they have been fabulous for years! I am a PC points collector and that rocks!
Good quality ???? and they have fresh food
Great store. Affordable groceries
I'm not a fan of how they prepare their salads and that they don't throw them out that they just mix them up and put them back up the next day it's disgusting I just can't get over it and not a fan she's going to go to the store please don't buy food at that already eat place it's disgusting. Even the chicken sits out for hours
This place needs more staff it is dirty and does not allways have their shelfs fully stocked
Produce are always fresh. Great deal on pumpkins
Great deals...very clean...casiers are lovely.
What doesn't this place have? Not much; even their sushi is great.
Large store with great selection of items for every price point, for every cuisine type.
Well kept and clean. It has a wide variety of things for family. The opening hours are great (open till 11pm). I usually do late night grocery shopping here and the traffic is much better.
Why is the name Great Canadian Superstore? We have ontario produce everywhere but here. So disappointed with all the American products stocked instead of Canadian.
Despite the unfortunate and significant(!) loss of many ethnic foods, Superstore remains one of our favourite one stop grocery shops!
Went to the garden centre, found the plants to be very healthy and fabulous prices.
Pharmacist should be there earlier on Sundays. A young worker tried her best to help.
Always have what your looking for and I like the bonus item you get when spending more than 250$ ????
Love this place. Prices are excellent. Open early 7 am. Great for us old people.
Shelves are always well stocked and i absolutely love the 10 for $10 deals
Clean! Friendly! Organized! Easy parking. They have everything I need. I love coming to this superstore.
Great selection of products, decent deli, good bakery, health food selection, pharmacy etc. Very good prices. I wish they had a bit more organic produce but with all of the above, friendly helpful staff, easy parking...it's a winner.
Typical grocery store, decent prices, I like the rewards program. Only issue is they don't really keep on top of keeping the shelves fully stocked at all times. Usually when something is on sale, it sells out and they can't be bothered to restock.
The scan as you shop idea is pretty cool!
Standard place to buy food. Checkouts are always busy with a few always closed. Use scan a go to avoid price matchers holding up the lines
It's your typical big food store. Long, wide aisles overflowing with foodstuffs. People can treat the place like a dumpster, so the staff sometimes struggles with keeping the shelves & aisles organized. The produce section has a few Asian choices, and a lot of your basic hothouse veggies. The meat section is large & utilitarian - I prefer smaller grocers for meat. Prices are lower than average, but you pack your bags yourself & pay for bags. The kids who stock the shelves seem friendly & helpful, but often over-worked.
went in to get insurance for our trailer after the insurance place on hart closed at 5:30. definitely will go back. the lady was very friendly and helped get a lower price than what we anticipated.
Staff are hard working and helpful, most employees are friendly. There are issues in cash registers system, some items are not matched with price tags. The posted images show the difference. Superstore at the end of day will make few extra backs because of these errors. We draw the management attention into this issue.
Most cost-effective place to go for groceries IMHO. they often get out of stock on the things that I like and need however. Not enough staff keeping the shelves stocked. But this is a very clean store
The store is spacious and clean.Their fruits and veggies are always fresh.
Friendly staff and fair prices on most items. Grocery pick up has been hit or miss. Always fix any issues, but there are rare occasions some items are near or even past expiry.
I Love PC point system
Always clean and staff is always friendly. Love the self checkouts!
Great now since the combined loyalty and optimum card for points.
The suierstire has many amazingly well priced high quality products. I love their ladies clothing. The colours are fantastic. If you cannot get things at one store the other in the area may have what you need. The stores are always clean. The staff well trained and very helpful. High quality snd high quality products!!!!!!!!!
our best option so far
The staff are so miserable here. Don't bother asking to find something in the produce section. It's for the best. Just look for yourself.
Its Superstore....what is there to say? Long line ups, having to bag your own groceries at mock 1 speed and then going somewhere else to buy your meat cause theirs sucks. It's close. That's the only reason I go there. Only plus is the LC in store.
Very good prices, decent loyalty program, good private label and produce is usually pretty good, however, customer experience lacks. I find the tellers are always rushing people through the till and awkwardly making the person rush to pack their groceries, while the next person is already being run through. I'm not sure if that's asked by management but it's odd and ultimately not going to increase revenue and in fact may put people off.
Great, freash fruit with reasonable price
The store is great, good selection of wines and organic food. Pharmacy is horrendous. Poor customer service, slowest pharmacy I have ever seen in my life. We were ask to come back in 30 minutes, it took 50.
Good deals on meat... and they leave some fat on the meat... love it
Pretty good selection of stuff in one place. Keep a look out in the meat section for some killer deals sometimes. $12 for 2.5kg of boneless chicken breast today...I bought 4 lol
Very tricky with how the prices are labeled. Any store that isn't upfront, isn't worth shopping at.
Mask co.iance in place. Perfect day today!
Very clean store, friendly staff. More importantly, I get what I need.
Great Canadian store to go to! This one in Moose Jaw is also great. They always have a good selection of food and fresh vegetables. The worker's at the till's are always nice and friendly. The only thing that I can complain about is the ' Self Checkout ', not that I ever use it but the 2 times I tried it out it sucked and didn't work very well. :( But, overall is a great store to go grocery shopping!
If you're traveling through moose Jaw, (let's face it everyone would be) this is a great place to stop for some food.
Had a lot of things I shop for in the categories of gluten-free and dairy-free. Needs more produce variety though.
Always find what I need!
This is place i like as well
Always busy. Produce is lacking quality. Self check out machines always need help.
Its good place for international food items and grocery, lots of options and variety are available
Natural products section is improving & more organic produce coming in.
The only bad about this place is that cell service is usually very weak when you're inside the store.
Love getting my produce from here. Prefer these over loblawa
You can get lost in this one
Awesome store! Wide variety of products! Very clean! Prices are a whole lot more tolerable to pay!!
Good pricing on most items although a little hit or miss. Finding produced quite hard too.
Overall a good positive experience as one would expect. No issues.
Good
Big store, cheap enough and with lots of goods
Nice super market and clean. Excellent service prices.
Not bad, pretty good prices, the natural foods aisle could be better.
A lot of International stuff than Walmart. True Canadian multicultural store
Clean location with plenty of stock. Found everything I was looking for. The produce is always fresh.
My review is biased, as I am a fan not only of President's Choice products, but the PC Points program. It is an excellent rewards program that results in many, many grocery discounts that can be earned both quickly and frequently. This particular location is clean, well stocked, has an excellent fresh produce section, bulk selection, deli counter, meals to go, a bakery, clothing, sundries, a PC Mobile, and a pharmacy. The pharmacy staff are excellent, and the dispensing fees are reasonable as compared to local competition. The store staff are friendly and helpful. There is even a click and collect, where you can order online and have your order picked, packed, and delivered to your car. It is my favourite grocery store in Nanaimo.
Very good variety available here
Great store. They have great selection, great products and on top of that do a price match. While No Frills or other lower end stores do a price match, you get a better quality and selection here for the same price. Would highly recommend it and it will save you money on your groceries.
This is a basic Superstore. Nothing special or different about it. It's clean and well kept.
They've got everything and very clean with warm happy ready to help staff
Line ups were super long. Hopefully it was just the time I went.
My favourite store and they do price match as well
Good pricing and service. Excellent selection-one stop shopping.
Great selection and prices.
Great choice of products at competitive prices.
Great place to buy your groceries.
Use this place all yhe time. Love it.
Usually out of a lot of sale items. They need to work on restocking for customers. Quality of produce is marginal in this store
It's frustrating that the deli stops slicing meat 2 hours before the store closes
Clean and not overcrowded like other Superstores.
A bit pricey but you get what you pay for. High quality food and other products, very clean and has a good atmosphere.
Great selection
Superstore is my favorite place to shop, but I always find it difficult to find a staff member to help me find something that I can't find myself
Friendly and helpful staff
Good service, very convenient. Not a huge fan of the pharmacy.
Good and you find all your requests
You can find anything you want here.
Extremely friendly staff and very clean and well maintained store
Its good
In general superstore is a great place to do your daily shopping as it is a very good balance between quality and price, BUT, what I am writing here is about only this branch. The cashiers in this branch are extremely rude and forward. This is terrible and though I like superstore shop I stop buying from this branch.
Good selection... Good prices... Clean stores and good produce... The only reason I dont score higher is the lack of we actually care attitude and the added stress of the dismissing most of the chashiers close to closing making it an added stressful effort to leave with the goods....
Things are extremely expensive for a regular grocery store. Longos and farm boy are less expensive and have better quality products..
I like this store because I find international products but I always have small problems so that in cash they recognize my vegetables, I would also like to find corn tortillas of good quality
High quality produce, great prices.
Avoid this site's deceptive practises. This place has misleading labels. While disability scooters are available the check out leaves are so small the scooter cannot go through and the lanes are locked forcing you to walk way out of the way to get out of the store.
Great prices. 4* because I don't like their house brand of bread. I'm a Dempster's Dude
The pharmacy is good ! Polite, knowledgeable, efficient staff.
Best place to buy groceries if your on a tight budget. Lots of self check-outs. Bright and well laid out. Always some sad story in the parking lot trying to bum money, but that seems to be everywhere in PA. ***Here's a tip*** If you're trying to save money on groceries, use the "clip n collect" service. This way you aren't tempted into buying stuff walking around...your order is picked and loaded into your car for you so you don't ever have to go into the store...nay nay buying stuff you didn't have on your list ????.
Aisles are big, tellers are friendly, store is set up to accommodate rush hours, produce is excellent, process are excellent compared to save on foods. Overall busy but clean.
Since COVID the Click and Collect team have upped their game. Faster than ever, and still friendly.
Our second go to place for groceries. Loving the new automated conveyor belt checkouts.
Great products and services. Thanks sincerely for providing a friendly staff Shirley Corbett
Cashier Kim was rude
Love shopping here....points add up for free groceries...
The parking lot structure must have been designed by a psychopath with a fetish for torture. It makes no sense what so ever. The two items I needed were in Haba and dairy. As far apart as physically possible without leaving the city limits. I think now I may qualify for a triathlon. The kid at the checkout was the only saving grace. You hang in there sport.
Great deals on veggies right now
They have a blonde haired (really cute guy) male LP officer is especially kind, not power trippers like most. To be 100% clear; I am not saying he'll won't charge thief!
All of the bread baked at the store comes in plastic packaging. There is no choice for the consumer to buy bread in paper bags. Plastic is by in large not actually recycled, even when you put it in your recycling bin. This is because China stopped accepting our recycling, and the whole plastic recycling economy crashed. Plastic bags also make the crust go soft faster. I, like many Canadians, enjoy crusty bread and waterways free of plastic bags. Its not very Canadian of Real Canadian Superstore to exclusively sell a product which ends up polluting Canada's backyard, don't you think?
Expensive and unattractive clothes
Sure do like superstore, they stock according to the demographic of the area, which has its plus and minuses.
Love the deals and prices
I liked that there were different things that most other stores don't have. There were lots of tills open so checking out didn't take long
Shop here all the time very clean store staff are helpful
All my grocery needs under one roof.
Awesome
One the plus side: The store has more selection than most in the area, especially in Organic products and produce. One the negative side: Long lines are the norm in my experience. Sale prices may not be programmed into the cash registers. Watch your items as they go through! I recently had to spend over 30 minutes, two trips to "customer confrontation" and a trip to the huge end of aisle display to get the sign I was told wasn't there!!! All to get refunded $4.00 for some toilet paper that I would not have bought otherwise. Every person I deal with was crabby, condescending and disagreeable, even though the store had clearly made an error.
I love this store. Friendly people, a great selection and very clean. Plus they let me busk in front so it's so much cooler than all the other stores!
There prices are amazing for most things
I love this place because you can buy stuff in bulk and you dont need a membership
They should put down some price
Good place to go shopping as most of everything you need there needs to be a little tight here though.
Clean, lots of parks ng
StupidStore
Nice, clean location. My only negative comment is that it's really hard to find a staff member, and when you do find one, they're not always able to help you because "it's not their department".
Love this store! Very clean and has great selection of products
I do mostly curbside pick up I have only had one time where my order was not good. My raspberries were mouldy. Other than that, it has been good.
Some of the deals here are better than the competitors.
Is it a superstore or supermall.
Good
Good prices, good selection of groceries
Similar selection and layout as other RCSS locations, however there is absolutely no cell service at all here. You cannot make or receive calls or texts anywhere while in here. What's more inconvenient is that you cannot price match either using your phone app.
The quality of food is average, the issue is the staff. Not very professional. Would not recommend shopping here, especially with so many other places that offer great customer experiences.
If you go early in the am youll be okay 4 outta 5 for this one
Great place you can find whatever you want there
Use to have a lot better stuff now it's just gone downhill
Authentic food is getting less than3-4years before,& pricing funny,oftentimes prices input was incorrectly....
Really clean, better selection that the lower city grocery stores.
It is a store. All the "deals" are for bulk items and there's a pointless housewares section
Great store to shop at and so far, I really like the rewards program they started with shoppers ????
Just love the store and its staff
Great selection of quality foods with reasonable prices and nice staff.
Pretty good prices, good selection.
This is a close store to visit. I sometimes wish there would be more choices of teas.
Lynette in the optical department was excellent very knowledgeable on glasses n frames n lenses. I wld deal with her anytime thank you for great service.
Its a huge store. The staff are always there to help you if you need it.
Good service. Able to find items clearly and when needed help was prompt and affordable place to sjop
Great selection but the meat is consistently foul smelling. For the price of beef these days it should be fresh.
It's a nice store, great location and friendly staff. They seem to have trouble time and time again keeping some stuff in stock, mostly by Sunday.
Excellent store. Best staff anywhere. Only real grocery store in Midland. Others are dirty, overpriced and not nearly as courteous to customers.
So many people rave about Superstore for their selection and prices but I really dislike their layouts and their checkouts, whether it's so busy there's no lanes open or the self bagging, which I find incredibly frustrating. Not that I'm lazy I just feel that since basically every other grocery store can provide this service, Superstore should be able to as well. Feeling pressured to hurry when you have $300 in groceries, frantically trying to bag them to keep other satisfied is not a pleasant experience in my opinion.
Same price as Walmart but I prefer Superstore. It’s cleaner, they have more variety of produce and sauces.
As an American in Canada, this is one of the most bombastically named Canadian chains I've encountered - and they even go on and on about the president here instead of some silly British parliamentary nonsense. To boot, the prices are competitive, and there's an interesting section of general merchandise to kick things up a notch. Also, it seems that no matter how small the city might seem, you'll find a fairly impressive fresh seafood counter - even in Moose Jaw. Ten out of ten, will do again (and again and again). Real Canadian Superstore, I salute you!
It's my first to use PC express, I got the text n email remind me to pick up. Then drove there on time, they told me out of stock so there's nothing for me, even can't transfer my order to other locations. It's totally waste my time, thanks superstore, never ever be your customer again.
I only stopped in to get insurance and a few items while shopping, great service, good people
I hate superstore. Bright lights. Long isles. You have to pack your own bags. They have been caught price fixing. I'll never go there, nor should you.
The most hilariously disorganized store ever. The baby diapers are right there next to the salad dressing and the motor oil.
We were easily able to find what we were looking for. Just wish the self serve checkout voice wasn't so quick to complain about the speed at which I'm doing things. I'm not a cashier or professional grocery packet!
Decent Prices and good selection. Only issue is there should be one more in town.
well organised and everything seems well priced.
Really very good place to get so many stuff.
Veggies are the best.
Good????
Definitely a place to buy meat as it has decent prices for a family of four
Always has what I need fresh.
Clean, good prices. Lots of space.
The cashiers are usually super kind but most associates on the floor are cranky, quick and have no idea where anything is. The ladies at customer service are usually talking way longer before helping a customer but the bakers and bakery is the big selling point for me.
Great customer service and great selection !
Typical super store.
Great value
It's got everything you need and a bit more for your average household. Does it need more then that?
Great place to shop for your fruits and vegetables. Meat ok , prices like other stores,
Going again !
In an attempt to not offend people with medical conditions who can’t wear masks and in a misguided effort to curb potential violence from customers refusing to wear masks, the Medicine Hat Superstore is refusing to enforce Superstore …
Cheaper than the City Market counter part but this store doesn't seem as well stocked as it used to be.
I’ve been trying to reach you guys over the phone for 48 hours straight. Nobody is there to pick up the phone and when I finally get someone in a different department, I’m back on hold for pc express. If you have an order here cancel it while you can.
The staff are usually nice. The shelves are usually decently stocked. The parking lot is always a nightmare to deal with. The giant snow hill always makes this parking lot difficult to navigate. The checkouts are to tightly spaced. It’s not my first choice of grocery store.
Good selection of items
Great place love it since mcsushi closed only place u can grab some it’s fresh in the morning doesn’t have a Electronic section anymore
I love the superstore You can buy bulk or not They have everything
Clean, great prices on everything there. Staff are very nice too and willing to wait to change an item. 10/10
Prices are pretty good but the advertising is confusing causing you to think you are getting an item at one price when it's really something else!
Today I go Lethbridge super store pick up my rice ....The customer service is not good ????????????make me angry ....store Rice before week on sale I go buy no more ok ...she ask me go customer service say my name & pick up next week ....I call yesterday she say many many....I say I come Tomorrow but I not in Town Tomorrow I come No more I how to do. she say get me ring chat.....ok today I go pick up customer service the lady name Helen ....she say no more ...I say can you get me ring chat....she say I get you ring chat is Sam ????????????Because I not order Any more...I just to think not order Any more ?????????????????why ask me get my name & phone number to pick up next week.....This is who the problem....Lethbridge super store The team is problem ask me come next week but no more & no good service ????????????????????????
Rude employees got yelled at for getting in the wrong line when there was no arrows pointing you to line up
Well stocked and clean
Great produce! Well taken care of. Normally good prices on everything else but definitly watch around. Need more cashiers on during peak times.
It's our place to do groceries... it's not fancy but they have a decent selection of organic and healthier food options. Their point system is second to none. Love the give-aways with minimum purchase.
Busy, but surprisingly not overly so. Fantastic prices. Excellent house brand products. 94 cents for Primula. Cedars $20. Recreate this inspired hedge! ????????
I went I to see the doctor at the walk in clinic in Superstore and it had closed early. I spoke to Sheldon at the pharmacy and had asked if he could help me out as I had ran out of my advair diskus and I was having difficulties breathing... he asked his necessary questions and filled an emergency fill for me. Sheldon could clearly see I was in distress and I would recommend to see him. Now that is customer service!???? Thanks Sheldon...
Good grocery store...access good..parking good
Poor quality vegetables, some staff are ok but over all poor customer service ,farmacy is worse they always make you go back and very bad customer service,,, over all no respect for customers,,,,,
nice place to shop. best prices, love the hours 7-11 all week
Waited in a long, well spaced line up for my turn to check out, and I stood back until the customer ahead of me was finished bagging, but then when it was my turn, the cashier processed the next customer's items before I finished bagging. Their items had to go on my lane, as the second lanes are closed and their things merged into my rather large order. So there we were, separating our things. No way to stay away from the stranger or stay safe. Not happy. All the cashier's fault. Either open the second lane or wait until one customer has cleared before processing the next order!
Enjoy shopping at Superstore, good selection, great prices. Only negatives are lack of checkstands open other than guaranteed hours, more staff in the aisles would be helpful as well.
Someone in charge there needs to look into FRESH local produce options. Tonnes of pre-chilled and old produce. Their selection of Organic options is also pathetic.
can't say its just another super store . the store manager is a great guy and so is his team . I really appreciate the customer service both instore and online orders .they take feedbacks seriously and work on it . we can get almost every thing if we get there before 12 pm - 3pm . but after 3pm the sea food (fish) and the ethnic grocery is almost empty . they have a surprising number of varieties of ethnic vegetables and grocery . just have to get there at the correct time .
Great fresh Deli and good Produce. And now offer plan with Shoppers points!
Love Superstore staff and the PC brand of products, prices are fair and selection is great. The cashiers are all so friendly and Valerie is my favorite!
This was the word shopping experience I've ever had I asked 5 different people for help finding something and it was like I was invisible on staff member just walk away??? I don't see the point of returning here.
Good for the elderly and retirees
Love this store never any problems very clean
A good place to buy your needs
I find it hard to find stuff. need more cashiers
They have a nice tools
Superstore is where we go to get sub buns. We couldn't find mint (dry spice).
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Do NOT use PC Express pick-up services. The first time they forgot several items and I had to go back the next day. Second time I used this service they charged me $320.00 when my total was $243.64. Now I have to wait a few days they said for my bank to figure it out ( whatever that means ). The kid who delivered my groceries was bragging about getting a $100 tip from a crack head outside of the store. Seems suspicious, I was just missing $80 after he charged my card on the account. They got some kind of shady operation going on there. Just a horrible experience and I would never recommend PC Express to anyone. Unless you want to get ripped off and deal with brainless you know whats.
Curbside pickup was quick, simple and product picked was great.
Always easy going for myself
Fruit and veg always need to be replaced but arent.
Great grocery store with fresh vegetables and fruits.
Clean store, not always the best prices on products. Wise to shop around.
Decent store... Personally I find that of the 3 local Real Canadian Superstores... This location has the worst track record of produce in-stock inventory... It's a bit of a problem for me when I have a list with about 5 produce items... All VERY basic stuff, which should almost always be in Stock and they truly won't have 2 items ... Like navel oranges or broccoli.... I simply don't go here anymore for fresh food because it typically requires an additional stop.
I never have any problems finding anything and when I do I just find it myself
Can get busy in the summer months but usually reliable for most products.
Fresh produce, competitive pricing and knowledgeable employees. What more could you ask for? I try to keep an eye out for their sales on whole lobsters, because where else do you get discounted prices on lobsters??
Love the specialty foods, and their prices are always the best.
Very good store. Has it all. Lots of cashiers on the weekend.The store is huge. Lots of parking.
(Translated) Good store with a wide variety of products and very affordable prices. …
Great stock and friendly cashier's
Large store, large parking lot, large selection and wheelchair access. Prices better than average.
Great variety and helpful stuff for finding what you need!
Great produce, the best in town. Not big on the branded food products however
I went to this store because I was told they had a Dr Scholl’s custom fit machine to measure my feet for shoe insoles. After using the machine it showed me I needed a specific insole. Unfortunately there were none in the rack so I approached a sales assistant that was stacking the shelves. I approached her and asked if she had any new stock in her boxes she was unpacking. She basically told me she didn’t know and didn’t have time to look. Feeling a little out of place I decided to go to customer services. I asked there if they could check if they had stock in the store. The young lady made a phone call and the information she received was if there were any they would be on the shelves. That’s pretty much my experience in Real Canadian Superstore in Penticton today. Thanks for your assistance today I’ll be sure to remember not to use this store again.
Product range is extensive
Great prices, things are usually in stock, and they offer international foods. Service is ok, and the cleanliness is meh.
Great PC Express service! Kind, helpful, friendly staff. Thank you.
We have been going to this super store since it opened. Items are well arranged. But I liked better before they renovated last year. Before the renovation it was open and free to browse in meat section without bumping into other customers. But now it looks little too crowded in that section. Joe Fresh taking more space than before. Bright and open space, fresh produce and baked goods, cheeses and antipasto. They used to have children's birthday party place. I am not sure if they still have it. I had my daughter's birthday years ago. She and her friends had good fun. Good place to shop.
Great store.
First time in here, decent stock and price.
Click n collect don't go in you will never find what you are looking for
Clean bright store lots of cash lanes open never a wait..great cashiers Hailee Standen is exceptionally nice.professional and personable
Staff was not around when I neede help other wise they have everything you could ever want and good prices
Great place to shop and always an excellent selection. Just be sure to know your prices for products.
Within walking distance and always had great prices
The best place to shop in canada, i wish they have more branches all over the city
I like earning points when I do my shopping here!
I shop here ALOT!!! It is really busy, and find great deals when I shop here. This is the only Superstore in town, many people from out of town come here and their parking lot is always full. Store is clean, organized and full with stock. Sometimes it's hard to find a store clerk for help finding a product. There is a lotto center, insurance and a cell phone kiosk inside this store.
It's a big store and busy. Friendly checkout staff
My favorite place to spend my whole cheque!
Would appreciate if groceries were set in back lane as there are customers behind me, and this would enable the traffic flow of patrons around tills, therefore eliminating the current congestion you are experiencing.
Good selection of ethnic foods ... good produce
Consistently missing items in my order. Always have to go back the next day to pick up the rest. A bit of quality assurance would not go amiss at this store.
Great pit stop before continue out east. Same format as all other superstores so if you've been in one you'll feel right at home.
Friendly staff, great selection.
Legy staff in back reciving side, 2 guy doing unloading my load they just playing ,that lady just standing there.
Always super busy, but they have cool food and great produce
Like prices
Gigantic superstore where you can get everything for home...and very affordable!
Nice place good food
best prices in town. great produce. great selection. helpful staff. My pet peeve - rid your store of the 'barely living' seafood= inhumane and disgusting conditions for living creatures.
Don't normally shop here but been here couple of days and they seem to have good deals on certain things
Very friendly young man at the till. Dylan I believe was his name. Let me know of any specials before he was done scanning my items
Groceries to cosmetics all variety under one roof. I am a loyal customer of super store . With PC points u earn points Rapidly
Awsome selection and fair price keep me comming back. The self check out is great wgen in a hurry with few items. Freindly staff make it a must shop stop
Fast checkouts on weekends, and self scanners
Always have what I need at the price I need.
Strange layout that would take time to get used to. But good fresh seafood section.
Love this store, the staff are great and the manager is always willing to help our Not For Profit " Keep the Cold Off Penticton " feed the homeless. Thank you
I like shopping there
Good customer service at this Superstore.
So went to Superstore for usual groceries and the cashier in the express lane said we were not allowed through and I said we only have the amount required and she gave us a dirty look ...like really bad attitude from this lady ...we were still polite and proceeded but when I gave her my points card she grabbed it like it was a hassle I was giving it to her ...still no smile and the angry glares ...ouch. Anyways we told a clerk to tell manager and hopefully he did....The next customer said Howdy with a big smile and she did the same to him as us...if you do not like your job then quit and get another you are more suitable in which is not anything to do with customers...Plus you represent the store and you are not good at it at all.
Clean and tidy. Very friendly and helpful staff.
We've been shopping at Superstore more than twenty years and have found it to be the place that offers the most in overall savings and selection than any other place. Best of all, no membership fees are required, plus continuous savings with the extra points earned by the use of their President's Choice Credit Card. We love it, and give it 10/10.
Good prices and good selections
Refuse to shop at the Nanaimo location, broken eggs everywhere, rotten meat, and when I told the meat employee about it he didn't care or do anything. Bad smell coming from Dairy section. Very dirty and would think twice before shopping there. Clearly poor management.
The patrons can't effectively practice distantiation but that's not the establishment's fault. The store has the city's lowest price on heavy cream, at $7.18 for 2 liters. The staff are pretty simpatico (though who isn't in Canada?).
A thoroughly average shopping experience. Arrive early for the best selection on produce. This place can get very busy during peak hours. Best prices in town!
Just bought 2 things, used self serve till... machine said tap, insert or swipe, I tried to tap, I tapped and held my card on it for a few seconds, it wasn't working, so I tapped it again... the lady working the 5 self serve tills came up behibd me and said, "You have to insert your card"... I simply replied "its saying I can tap..." then she said "Maybe your card isn't working with this machine" very condescendingly and walked away rolling her eyes like I was an idiot... I found her customer service skills to be very poor and I think she should not be in this position!!! The name on her shirt said "Jodi"
Just like most other supermarkets. I rather come and shop here than most other places due to the courtesy of the staff here, as well as their competitive prices that sometimes matches, or beats Costco's prices in terms of fresh fruit.
Good deals. Be cautious of older fruit. Some things cheaper at dollar store.
Great store if your buying in bulk.
Great store with tons of selection
Is there any food items they don't have? Great place to shop when you're looking for those foreign food items
Pricey, busy, crowded. Good deals on meat sometimes.
Nice new store but prices seem higher than Calgary.
Our family stop by to this Giant Store from bread????????????????, cloth;-), toys⚾????⛳, books B-) beer ????????????and much more. Huge selection and multicultural veggies and fruit my favourite lychee! I know they are delightful ????????????????You should stop by the one is close to you or not. You will find your need! ????????????✌✌✌✌
Good store, large selection. Don't like being bugged at the door to try your popcorn
Through the check out in no time:)
Helpful staff and wide selection of products. Produce isn't the best quality but otherwise good deals
Staff aren't keeping social distance in aisles. The instacart shopper repeatedly came within a foot or so of me to grab items.
Always the best, surprisingly your bill will always be less than what you think
Always Got what you need
Nice clean store with helpful staff.
Great selection.
Won't go here again until their mask policy is removed. Spent 1000 bucks here per month. Your loss.
This place is huge compared to anything we've got where we're from - nice to have options again!
Smells like rotting food and managed to even run out ofthe basic fruits I went tjere to pick up
Do Not use the on line shopping... Absolutely incompetence...I am handicapped, but have to go in to get credit on things I did not order, very often have to go in to store to get items they say they do not have -- AND THEY DO Have them....and since you need them you end up going into shop anyway......and like yesterday, we sat for 40 minutes in the parking lot waiting for groceries... then went to Save On for the missing items..and then when got home had to .call to report that they charged me for 2 cases of soda..THAT WERE.NOT GIVEN TO ME... NOW I HAVE TO GO BACK TO STORE NEXT DAY TO GET THEM... wow... Last week was so bad...I asked other people waiting ...do they also have huge problems.with this on line shopping...and they ALL did...the lady waiting next to us said....she ordered mac and cheese for her kids....Guess what she got substituted? Corn meal.... shocking, but true..CORN MEAL AND OH YEA THERE WAS MAC AND CHEESE SUBSTITUTIONS GUARENTEED .I do not think these shoppers can read english... Lets all pray for Amazon food delivery soon and put these stealing companies (remember the bread price fixing fraud they did to us for years) and incompetent idiots out of business as its so bad it must be on purpose.
It's basically a one stop shopping excursion to come here. They have not only name brand goods at reasonable prices, but their own brand is very good and often has interesting products with unusual flavors or seasonings to try. The PC points program is one of the best in Canada- lots of incentives to purchase and get substantial reductions on your grocery bill- even purchasing gasoline will do the trick. You can't go wrong at Superstore.
Good selection.
Same as every other superstore. It was good
Very competitive prices. Staff are friendly and helpful. Lots of selection, ample parking.
Great prices and section.
It's superstore. They also have Joe Fresh, Pharmacy, walk in Clinic and a Liqour store.
Good prices on daily items. But, you have to carefully read the shelf tags. One day you'll get a good price, the next day you only get it if you buy 3.
Good Service, always clean, and reasonable pricing. Not a fan of self serve stations.
Grat place to shop
If you want to go somewhere where COVID policies are NOT PRACTICED, come here. I watched three people without masks stroll around the store and no employee said anything. Worst off I told one of the superstore managers and they said "well we don't know".
Great place, clean, terrific staff and good prices. However all too often sale items are out of stock. Rain checks are available but had to have them renewed at times.
Was good to check out a Superstore I hadn't been in one for years. Thanks
Very chaotic most of the time. And nevery any help when you need and especially not willing help. Sour dough bread in bakery though is the best ever! Mornings its fresh and youll never find this bread else where!!! 2 stars soly for the bakery and one who bakes the breads!
Usually has things in stock. Clean, and friendly staff!
Great place to buy your daily groceries and other household items. Staff are friendly and helpful. Clean areas and aisles
Great store, excellent produce. No issues here. However, the weighing scales are labelled "not fit for trade"! How ironic.
Me and my bf have been going to this store since we started dating in 2010 I think he was here before me. Since the change it's been weird to find anything again. So we moved to a different store, I took this picture because of the sky buy it's fitting to the store in in.
Quinn at the Mobile Shop offered stellar customer service ... he took the time to explain the the differences between the two phones I was interested in and what promos they came with ... I walked away fully satisfied I had not only gotten the best phone for me but the best promo as well ... The Mobile shop will have all of our future business ????
Since by before mentioned incident I have seen masks on all employees. Not sure why but shelves are still bare ..it just limits what you have to choose from out of necessity. It's usually the more expensive items left. Other than those tiny issues the store is clean and the cashiers are working as fast as they can...dont go if you are in a rush. Lol I am unclear as to why a cashier today decided she did not need a mask. She was the only employee in the store that I saw was not wearing one. All other cashiers were wearing one. Not the kind of message I would want to be sending to the public. Sorry Superstore. Till 1 if that helps.
Great prices, lots of stuff
Great variety of products, the produce, and other non grocery items. I especially enjoy the naturally imperfect produce, as we don't particularly care how things look, so long as they are fresh and tasty. The only thing they could do better is to have more tills open. There are a lot there, and I occasionally see long lines go unchecked.
My go to store for groceries. I find no matter what time you go. There's always a lot of space to shop in peace. You can get clothes, cell phones, pharmacy ⚕.
Generally pretty mellow as far as volume of people going at one time. Easy to find items needed and a fairly friendly staff.
Decent prices.
Hit and miss for produce, but I have maliciously priced out brand name prices to other stores and you won't beat it. Just head there for all. Meat isn't well priced, except random times. Stiĺl go here for all.
I'll recommend this store too is clean they have everything you but sometimes there is someone there elder in customer service are very rude for the return items and I didn't appreciate that
Online Shopping was fast and easy and pick up was a breeze.
Shop here all the time. Love the free gifts for spending what I normally spend which is great
Clean, friendly staff. Amazing Deals. Helpful staff.
Just moved here from Barrie. This store is clean and impressive. Looking forward to shopping here!
This is a wonderful grocery store because they actually baked their bread from scratch that's natural especially pumpernickel bread with fresh made spinach dip available in the deli section and specialty sections of the store. While ever so massive including clothes with food is pretty bizzare and while I'm out grocery shopping I'll continue buying clothes probably not from this location because of this reasoning it just doesn't make sense nor do I find anything very useable at a fair price anyways. Although despite having electronics and furniture available which I've purchased both of including actual hardwood TV stand which was nice and my ex has I also think that the electronic section is too ancient cheap and pretty much a waste of five to ten dollars vs a Walmart experience which is true of course exceptions can exist over cellular products of course naturally.
Clean, sparkling ... They're always stepping it up!
This store is so confusing, for instance they have 95% of all Vegan meats in the deli area and right there is a freezer with processed meat/vegan etc. But where are the frozen chicken (vegan) wings? In a little freezer in the GF / vegan isle. ???? too many other things to list. But they have decent selections to choose from. Plus great produce!
Lots of stock and had what we needed. Staff were helpful with finding things and helped us with a refund with no issues.
The police harrassed me entering the store on several occasions
I had a question at 11pm, thinking someone will get back to me like mid time next week (like usual) but nope, 2min later I had all my questions answered by a real person not automated. This was super surprising and we appreciated this so much!! Thanks guys ????
Always fresh, great price, and staff is very happy and helpful
Superstore has great fruit and vegetables and meat. Moderately priced variety of products. Joe Fresh clothing is affordably priced quality clothing. Sale items need to be restocked. Price matching makes shopping here more affordable. Lots of checkouts open make checking out more timely. Friendly cashiers.
Great service. Good selection of food. Great staff.
Great service experience
Friendly staff, and the cheapest place in town. Pretty much all you need
The self check-out brings it down a star, otherwise good shopping.
Nice supermarket
Cashier was abit rude but oh well we all have off days
Been there twice in the last 10 days, very nice place to have a hot or cold drink and some food in a relaxed and calming atmosphere.
Good quality products.
It is a weekly visit for our groceries. Good deals, but sometimes supplies are sold out and not replaced in shelves. Huge variety and affordable prices. Our PC Financial Master Card give us a lot of points easy to be redeemed every week . Besides several of the items we buy as groceries and others, it give us a lot of points at RCS as well. Honestly it is a weekly saving.
I went to the bakery sector of this store to buy some pastry and other specialties that my kids enjoy but unfortunately I was very disgusted and shocked that the heavy set male employee did not wear any gloves while bare handedly putting the pastries in the box that he also used all his fingers to make. This is a major health hazard and should be looked into as Covid is a serious matter. I will never shop here again as even after a week I still get nausea thinking about it. FYI, I threw all the bakery goods in the garbage
This is a great place to go grocery shopping especially for fresh meat and vegetable products
Do most of my grocery shopping here. They tend to always have what we are looking for.
Found what I was looking for and cashed out quickly.
When we're in Penticton we're always shopping here for water, snacks etc.
The gas is cheaper here. I like their furniture sections, they usually have really cute seasonal decorations for good price. There is never a wait at checkouts. I also like their fruit and veggie platters. Very good price for the size!
Awesome
Always liked the Nanaimo Superstore location. Its easy to get to if your from out of town. Food selection is pretty darn good and you can catch some great sales if your a PC reward card holder collecting points. The pharmacy located here is my go to for prescriptions, they always have what I need and pretty quick turnaround time, usually 20-45 mins, which means I can get a bit of shopping done. Never had nothing but good rapport with the staff here. They're helpful and friendly.
Great service Open late till 11 pm They sell booze up until they close even on sundays
Not a very disabled friendly store. Some friendly staff, cashier was just mean and grumpy
I really enjoy shopping here but the lines tend to be nuts.
Best selection in town for pretty much anything you'd need.
Lots of fresh produce and unique items. Got a great deal on some jewelry, $0.44 for necklaces!
There a great company too work I enjoyed it
Their price is cheaper than other grocery stores particularly baby formula
Good service. Friendly staff
Nice
It is so hard finding stuff in this store. The international aisle is spread over 6 aisles, there is no computer that allows customers to look up product location and the staff have no idea where things are. I do like the produce section....
Conveniently located, great everyday prices with exceptional sales
Pharmacy - my 95 year old grandmother has been a customer at this pharmacy for a very long time. At one time, she had a pharmacist that took the time to fully explain all of her medication and make sure she was taking it properly. Unfortunately, he is no longer there. She has a needle that she has to order once a month and has to make an appointment to pick it up, because they specially order it in. She then makes an appt. with her doctor to have it administered. She went in to pick it up, as scheduled by the pharmacy, and was told that it had been given to someone else!!! She now has to wait another 2 weeks to make an appt, to see her doctor. As her granddaughter, I called and spoke to the pharmacy manager, Neha Dengre, who, right away, said that it didn't happen. When I insisted it had, she then spoke to her colleagues to find out that is Exactly what happened. She was rude, angry and never once took the blame for what happened. My sole reason for calling and speaking to the manager was to advise them of the error made, in the hopes that it would never happen again. By the end of the call, she told me that she would be happy to transfer my grandmother's medications to another pharmacy!!! I am absolutely horrified by the response. I would think she would be alarmed and would welcome the feedback. PLEASE BE VERY CAREFUL IF YOU USE THIS PHARMACY! If they don't take this seriously, and they don't appreciate my grandmother's business in these trying times, what has the world come to. :(
Can't say anything bad about Superstore. They have a massive selection, their prices are always good and usually cheaper than anywhere else, the deli staff is always helpful, and sale prices are great. Costco has larger quantities and Save-On has some specifics, but Superstore has selection, bulk, and just lots of everything you could want. Great supermarket!
well organized , fresh produce but have a tendency to run out of items for price match
Great supermarket for all your produce and fresh fruits. Beats walmart and metro for sure
My favorite superstore in nanaimo! I find everything I need here. Huge selection of bakery items. International isle. Natural and healthy isle. Prices here are competitive. For example the Nescafé espresso jar is about $2 cheaper than other stores claiming best prices guaranteed. Optimum card is available. I haven’t used the points yet though. There is a halal fridge with lamb shanks. Yum! Baby food and baby stuff are really one of the greatest! More stuff than babies r us or Walmart. Also a good selection of organic baby food. If you buy food by bulk, this is your place. If you want a ready sandwich, salad, chicken, etc; this is the place to go.
This place is absolutely massive, if you can't find what your looking for your not trying. They have a drug store and a doctor's office that are both top notch as well.
Prices are pretty good here and the quality is pretty good too. The downsides of the place I find are its customer service and the fact it's really busy almost all the time except late evenings.
Langley Click and Collect Customer Service is the worst. I now drive further to South Surrey because they are so happy and helpful and are never out of items. I've given Langley about 5 tries. Staff are rude when you call, they make a point to rudely say that they can't promise you will be able to add items even when you call 4+ hours in advance to add items that aren't searchable online - even though the website says to do this. I've had to go into store several times to show them where the items are that they say they don't have (clearly not training new staff where PC items are stocked), and this is how they pack my groceries. Yes, the eggs fell out and broke and the bananas were bruised.
Good cheap place to shop for food
thank
I don't partake, but am happy to see international items on one aisle for those new to Canada- I bet newcomers would like more items. I often call to inquire if they have a singular item, and the stock boys are very, very friendly & happy to help. The prices being a good 15% lower than every other store sure doesn't hurt their reputation, either. My grocery store of choice was Safeway for the longest time. Superstore's call-in and pick up your groceries another day feature, I have used once but had a delivery company bring everything to me as I don't drive, and there was a hitch that went wrong- I (and the delivery driver) was EACH CHARGED for my grocery items! I paid by CC when I placed the order, and then when she arrived at Superstore, the delivery driver was instructed to pay for the grocery items, so she did and was, for good reason, a little put out when she arrived at my home and told me that she was required to pay before leaving the store. I wasn't handing over cash since I had proof I'd already paid for it. It took quite the effort to right the wrong, and the poor girl was out a good half hour of her work day where she could (and should) have been making money doing other deliveries. I'm leery of trying this order online and pick up another day service again because of how wrong the 1st and only time went.
No waiting in line. Found everything I needed. Used the self checkout
The best selection
Fare price and they always give you something when you spend more than $225
I thought I was going to give my son a fresh apple but go to cut it open and there is mold in the core. We will be returning them.
Price matching rules seem to change based on the teller. We bought cat treats, exact same brand and size. Only difference was the flavor. Teller said it has to be the same as the advertisers picture. I replied that the ad said "selected varieties"... obviously, they just chose the turkey flavor to represent their ad. How can they list all the varieties!! Nope, apparently after shopping at this store for years, price matching for years, only one teller seems to know this rule! We spoke to customer service who said the same. Very disappointed in this. Going to reach out to the TV show Marketplace for comments. It will be interesting to see what they say. So, here is an update:. the store manager advised me to contact loblaw's customer service.. I just got off the phone with them and their response to me was that it is entirely at the stores discretion on how they price match an item and thus they can't say otherwise. So, that tells me this is the policy of this store manager. Next step, Marketplace.
Possibly the grossest public washrooms in Lethbridge.
Superstore clerk doesnt know how to use your points card (PC mastercard) also not enough tills open.
Great place to shop. Not 5 stars because you have to bag your own groceries, which really sucks.
They get online orders more accurate than all locations in Saskatoon and Regina. Bagging seems mildly better here also, a massive problem with the whole corporation.
Most of the time it's awesome. I wish I could earn points on all my purchases instead of them thinking they know what I'm going to but next.
It's a great store.. love the staff and great prices..
Excellent store for all your grocery needs.
Good selection, bakery staff very friendly and knowledgeable
Very grumpy staff. Not a lot of smiling. Pricing is always good
Excelent product, accessibility and service. The greens are fresh, the aisles are wide and the check out is fast. What more could you wish for?
Went to Safeway n got exact same things for $150, superstore was $109
Lines are a little long, other then that it has everything you need.
Hit or miss whether the produce is in good quality ( some days everything is great, others it looks old and have even noticed mold on the tomatoes a couple time) and the bakery has gone down hill all the bread rolls look like they are undercooked and totally mishaped...
I love shopping superstore. The prices usually beat Wal-Mart. The PC brand is great quality even better than big name brands. The JoeFresh clothing and cosmetics are fantastic, and reasonably priced. I love shopping the Gateway Rd. Location especially, its not as big as some of the others but it offers all of the same things.
I like the freshness of their produce. And the price Match policy
(Translated) Buasy (Original) Buasy
Great store for shopping, yet they block cell phone signals in the entire store, if you have kids or loved ones at home do not use this store as any emergency calling needs are blocked. Seems like a great lawsuit waiting to unflold
Some of the best organic and non dairy alternatives around.
Keep the great customer service up! Thanks.
Always busy but has upscale items and good variety that can't be found anywhere else in Midland or Penetang.
I was very disappointed with this store. I purchased an item that is a seasonal item, and it did not look at it until I needed to use it. (Coleman Screen Tent) upon opening the item it looked fine, but when I took it out of the bag the leg was busted off and not even in the bag, not to mention it was so filthy with dirt and debris. It appears that it was used and returned by someone, but never inspected by a Superstore employee prior to putting it back on the shelf for me to buy! When I went back with the item, the store manager was so rude and didn’t want to help me in anyway. In fact he seemed mad that he had to deal with the situation at all. I was very nice and polite despite his aggressive and horrible attitude. I’ve been in retail most of my life, and if there’s one thing I learned, it’s that if you want a business successful it starts and ends with how your employees treat the customers. I will never shop at any Superstore again because of this experience. Oh and one more thing, this was not Colemens responsibility, but they stepped up and handled the problem.
Good deal but always busy. Service is not great. Need help finding an items forget it nobody ever knows where anything is located in that store.
Good place to shop for groceries but not so great for mens clothing.
I was trying to get a couple of bushels of Roma tomatos to dice and freeze but they would sell so fast I was always out of luck. I called as soon as the store opened and they put a couple asside for me while I raced over. Thanks guys!
My go-to grocery store, about 90% of the time. Good selection, almost always have some sort of sale going on, I really like the layout of the fruit and veggie area, has an aisle for the healthy people (organics, vegans, vegetarians, etc), and lots of refrigerated items - and I mean lots. I always have an idea of what I want when I walk into this store, and usually walk out with more than my original thought - I'm not a smart shopper - but it's an indication of the good selection available here.
Maximum selection of food products, with competitive price, deli etc..
Even though the store is very large with a ton of selection and choices, we still can get in, get what we need and get out very quickly. If you need efficient shopping this is a great location. The staff are kind, follow company guidelines and I just know they smile behind their masks too. ???? Thanks Loblaws for a great location to make our lives even better. As a family we appreciate your service to us.
This store doesn’t cater to older shoppers as never has smaller karts or baskets available. As although older shoppers maybe don’t buy as much at one time, we do tend to shop more frequently Even Walmart (next door) offers baskets & there prices are cheaper anyway Brought this up with store management but nothing changed Disappointed Senior
In and out pretty quick
They haven't had the good Louisiana hot sauce for 5 months.
Fresh produce
Love this place. Just not on a long weekend...or any weekend for that matter.
If you really look you can get some good dwals.
As per name in actual it is a superstore you could get every single item here and the quality of products are superb
Express isn't exactly Express but service was good.
Clean with a big selection for doing groceries. Also with services such as water fill up and autoplan services near the cashier.
Good store.. price matching was on point and lots of lines open Saturday and sunday
Always good prices and fast checkout
I appreciate that this store respects people with mask exemptions and doesn't hassle them.
Good staff but the store has a horrible layout! all the isles go horizontally in the store rather than vertically (relative to the entrance). This may seem petty if you've never been but it makes for incredibly long isles and is actually really frustrating
Good value grocery, but not so good customer service
Good prices, great organic products selection.
Honestly they need more fresh produce is the only thing this store is lacking.
Good place to find what you need for food
This grocery store is not the best in meat department. Very expensive! Lack in quality. Choose a smaller chain store for better prices with same selections.
Great store co-workers are very friendly
Only do PC Express pick up. Very convenient.
To much people, place is a disorder, and the last week the prices grew up. But always good products and offers too.
Very unhelpful disoriented sending us to different aisle's then trying to avoid us.
Love it, love it, love it, great store. Good prices, great service.
This store is always messy! If you go later in the day the selection is always picked over. Overpriced for the quality. Just because they are biggest grocery store in town doesn't mean you have to give up on trying to keeps it clean and orderly. And please turn the heat on!
This store has so much things like food, drinks, clothes, toys and more so the real Canadian superstore is very fun to come to if you want to come look around to see what they have to offer you too.
Stock was lacking in there specialty food products. The store has way too crowded and I had to end up going to another store to get all of the food I wanted.
Seemed to have everything i needed and everyone was friendly.
Very helpful staff and competitive prices. Returns customer service agent was awesome
Our go to grocery store in town. Good price and very good selection.
Good grocery store. Has a basic LiquorMart, Insurance place, optometrist, pharmacy and clinic.
There is an air of quality in this particular store/ branch that keeps us shopping here, compared to FreshCo & Sobey's that is.
Too many changes.
Easy to work through as we were putting together a quick dinner.
An exquisite experience of Canadian culture. The enterprise is now turning to supplying well labeled Canadian goods. The finest in Canadian dining and supply.
Wasn't bad for cleanliness . Covid safety and not crowded .
Pretty good location and an on reserve gas bar on site as well. Great place to fill up and get groceries at the same time ????
My place to go. The only issue is constant construction and constant rearrangement of shelves. That makes the shopping experience VERY frustrating when you cannot find the items you are looking for at their usual spot. And of course there is nobody to help you locate the items.I hope they get the construction done soon and stop moving things around FOR GOOD!
I always buy from Walmart, now im trying to switch to this place.
Great bakery. Good service.
Staff are friendly, shelves are full, produce is good....not the cheapest.
Huge and clean,, friendly staff and great location!!
Can't beat it, everything under one roof and you won't believe your savings!
They have a great selection including ethnic food, usually have very good service and the prices are excellent. Their deli shuts down super early though, which is ridiculous.
Crowded every time I go here
I believe one of the best Superstores not just at the North Shore but also at the Lower Mainland. Store is clean and well organized. The selves are always full and the fruits, veggies, cold cuts, all different meats and baking goods are always fresh.
Crowded unclean maybe they should put hand sanitizer as you're leaving the store instead of just leaving it as you come into the store pretty press poor customer service.. and not a very clean store at all
A little bit expensive more than others.
Typical Superstore. Plenty of parking available. Large. Layout is the same as most. The MH location though is probably one of the busiest locations. Sometimes this can lead to long wait times at check outs, and even worse tons of empty shelves. Selection is good when they have it. Prices are competitive. I would even say prices are lower then sobeys, and safeway (owned by sobeys so can it be considered a different company? thats another story.) Big chains like this tend to cater to high volume sales, so some specialty items are not available. Most their produce is imported. But that is to be expected living in Canada. They use to carry their own line of dairy products, but have recently changed to Parmalat (Beatrice) exclusively. Parmalat isnt nearly as good as quality as Saputo (Dairyland), but the difference isnt that big of a deal. Their deli and meat selection is massive. All the beef (non frozen) is certified Canadian, I guess thats a plus,
I really love this place so friendly
They treated my brother and friend Tom bad. Shame.
Used to be very good. Since the owner changed, every aisle was turned upside down and re-organized. I'm a little old school in terms of grocery shopping. Now I get to look up everything again. Takes usually 10 minutes longer to go shopping now.
Given how efficient buying through PC Express has been, I might never shop in person again!
Store was highly busy and it took almost 10 minutes to find parking, then shopping cart was also not rolling properly there was some defect in its tires which resulted in frustrating shopping experience. Waited for almost 15 minutes for billing and then I used their restrooms which were stinking like hell.
I have started using this grocery store 100% because they installed a high speed DC quick charger here for electric vehicles. I would have never stopped here if they hadn’t. The up side is that I have found the prices, selection as well as the PC Optimum points program to be a great reason to shop at Superstore. More grocery stores could learn from this location and that EV charging infrastructure brings new customers.
Good prices, especially if you use their points program. They always seem to have everything.
You can literally find everything you need in this store! It has everything!!
Real Canadian Supertore. You can get all you needed here for household in affordable price. Come grab yours.
Expensive but has a good selection of groceries
One of the better organized Superstores I've visited. Not that there are others in Lethbridge as of yet, however I do appreciate that the store is always clean and the staff are friendly. One of the better grocers for produce in Lethbridge.
Everything for everyone and every budget. Fresh food vegetables, fruits and beautiful Fresh flowers ????. Very friendly customer service, clean, specious, lots of parking spaces, easy access and overall, nice place to shop for your daily needs.
Love this place!! Great prices!
Good food
They work hard at keeping everything clean and everyone safe.
As someone who shops at Superstore all the time, I don’t appreciate being followed by Security the entire 40-45 minutes I was in the store picking up groceries. Your hired “Security Guards” are profiling people based on how they look, and that is extremely unprofessional. I came in at 7:15-7:20pm and didn’t leave until 8pm. For that entire duration, one of the Security Guards hired there followed me through EVERY aisle I went to. It was very obvious and super uncomfortable as someone with anxiety. I don’t need to be stared at and babysat for the entire duration of my 45 minute grocery run. I was tempted to just give my basket of groceries to a cashier and go somewhere else. I have no idea why I was targeted by Security, whether it was from upper management or his own doing, but it makes the experience VERY uncomfortable and VERY unprofessional. I shop here all the time and never had anything happen like that with ANY of the other hired Security. Completely obsessive. Maybe it was because of my Mask I was wearing (and many other people due to covid-19), or maybe it was my long hair. I don’t deserved to be profiled as someone suspicious considering I shop there all the time and pay for everything I pick up.
Clean, good layout of the store - items are generally easy to find. When I do ask employees for help locating an item, the response is always friendly and helpful. For some reason though, there are never any zucchinis around when I shop. Aside from that, no other complains!
Always find what I need and can always get in and out with no issues :)
Best grocery store
I never find the things on the shelves! Never. Whatever i want is never available
Ok prices and selection. Doesn't really live up to the term Superstore so much any more, but is generally competitive with other box stores such as Costco or Walmart
They don't have stuffed mushrooms caps wich are my fave
Good selection of different foods from high class cheese to the cheap no name cheese the only issue I wish they would fix is some times the price tags are not properly changed off there sale price when there not on sale no more.
Every thing is clean and staff are helpful and well trained. Prices are reasonable. Great store.
Selection good but always so many price tags missing. It's a pain
Great prices, easy to find items, clean, bright and fast service
You will get everything one need from medicines to clothes to cosmetics etc
The optical place here sucks. They dont want to honor warranties appropriately and the selection is pretty slim. The actual store is alright. Lots of vegan options but most are available elsewhere for less money. Some specific items only able to find here are worth it , but the employees never seem to know answers to any questions in produce area. Veggies seem to be overripe a lot of the time lately, however the 20lb potatoes are a good deal.
Too busy, too many ppl in the building.
This is on behalf of my mother, who got violently ill from purchasing sushi which was made ON SITE at the time that she purchased it; she was unable to move and I ended up visiting her. The expiration date was for 3 days later...for shame!
Decent grocery store. Nothing too special, but it's clean and the staff is nice.
I like the selection and price, but I do NOT like how I feel rushed in packing my groceries as they push the other order behind me, through. Most of the people who work there are very friendly, but it's hard to find assistance when you need it. Not the fault of actual staff, but management not hiring enough employees.
Produce sells out fast at this location. I find if I go after 7 p.m. fruit options are limited. This location has few aisles dedicated to healthy/natural food options.
The return policy is worth it all and quality
Good selection of fresh produce and fish options.
Variety of potato chips including healthier options. More cold drink selection needed at tills and limits on item threshold on self serve cashier
This is my favorite Superstore in the Lower Mainland. Great prices (as all the Superstores) but this one seems a bit better with stocking. I was able to find everything I was looking for in one trip.
Often has good prices. And never been dissatisfied with the service.
I love the variety they have
Good selection and pricing
Always has what I need for when I shop here for cosmetics and groceries
Enjoy shopping here staff have always been super helpful
I got everything I was looking for and the staff was very helpful as I'm in a wheelchair
Great deals. Always pay for my gas and more with the savings. Friendly service.
Lots of variety prices ok
Wonderful customer service!
We have started shopping here more and more. Usually has everything we need plus they have a couple things not found at other stores. The PC brand chips have become our favorite
Great pricing, shelves are stocked, large and always clean!
Hands down the best location for grocery shopping. The staff are very kind and quick. I never have to wait in long line ups at this location. I love how big the store is and that they have back up stock and the front of the store, and throughout the store. I find this location is the best with keeping up with stock and having a variety of items. When I ordered pc express through this location I was extremely shocked, because the service was way better than anywhere I’ve tried. The biggest plus is that they are kind about coupons and price matching. They do not make you feel guilty, or say “sorry” to the people behind in line just because you are price matching. I find that almost 99% of the staff members at this location are knowledgeable and well trained. I can’t say the same about any other Loblaws brand location near me. I literally drive from Mississauga multiple times a week just to shop here.
I shop here often. Lots of Canadian content .. I wish they had more. I use self checkouts , but the staff I do interact with are awesome. Very helpful. Pricing seems good to. Parking is a bonus if you drive as the lot is big and has very few hard to get into spots. I often ride my bike and it has great bike parking. Overall on of the better stores in Nanaimo.
Great selection....clean...lots of cashiers open as opposed to 2 years ago.
Busy chaos, but the prices are good. Produce quality is highly variable. Try to get there when their shipments come in, as the produce section gets ravaged quickly.
I am getting ripped off. I had a gift card for $100 spent $53 of it having a total of $46 and change but when I went back to the same person and till like 10 mins later it says I have nothing left.
Good selection. Competitive prices. Easy to get around.
Always has everything I need in terms of groceries. Service can be a little slow during the week, but is speedy on weekends, even when the store is packed.
Great Place To Go--Literally Has Everything Including Items You May Not Necessarily Find In Other Similar Stores. This Location Being In Oakville Can Be A Bit Pricey As Compared To The Competition, So Watch Out For Sales To Avoid Spending More Than You Have To.
Shelves are getting low, same as most places. Staff is helpful and informative.
Super selection, lovely produce and a wonderful meat counter.
Love that all the checkouts are open 10-6 on Sat and Sun
Plenty of deals to be had. I really like their produce section
Prices have gone up! Not worth the gas out there????
Visited from Burlington for the first time as we dont have a location here. Huge store with alot of selection we don't have in our town. Will be back again.
If you know prices great for case lot
Fresh fruits and vegetables, fish, cheese, sausages and a lot of other stuff
Real Canadian superstore has some of the best staff they are so helpful and friendly and never seem short of genuine smiles.
Donna was very helpful, friendly knows her store Great people person,encouraging & outstanding knowledge of the products ????????
It's efficient. Good selection.
Now they have started price match. Buy Canadian.
I shop here early in the morning for best selection
While this far up north, best place to grocery shop
Today when we were checking out the lady working was the nicest person. Unfortunately we did not get her name but we checked out at 12:16pm checkout lane 6. She was so sweet, the best customer service we have received during this time. The guy outside working on the cart as well deserves some recognition, working constantly with a smile outside in the cold.
I enjoy the superstore for shopping. I will not use their pharmacy. I forgot why I stopped going there for their pharmacy until recently I had to put in two of my prescriptions at different times and there was one person ahead of me in the line to pick it up and I waited over 20 minutes. They are the slowest pharmacy. I ended up leaving the second time as I waited over an hour for my one prescription that was supposed to be ready in 40 minutes. I had to pick it up the next day.
Great selection; Joe Fresh; fresh food make a great store buy you pay for the options
Great price! great value! Pretty standard discount grocery store found all over Canada!
Convenience. But, bag your own and price hikes due to Covid.
Not real COVID aware as numbers rise as I'D like but I think I'm a leftist or whatever new auto-discrediting label our naive majority have adopted to keep things going as badly as they have.
Lots of great selections and price.
Super Store Managers Greg & Keith went above and beyond today. They were able to bring in a specific product from Duncan within a matter of hours. My wife is now able to take these items to Europe as gifts. Great Service!
Huge selection, decent prices, food is fresh. Tons of people always there.
Lineup for cashier really long and slow-moving, kind of a turn off
Great shopping experience
Are you following your companies' safety policy during a pandemic or not? Visited this location and observed 2 staff and 12 customers without masks. Either enforce or don't. Of the 5% of people who are too uneducated or ignorant to follow an easy policy, refuse to serve them. Does the district manager condone this?
Can't find some stuff and there's never anyone around to ask. Otherwise, fine.
Not enough cashiers! Varieties are getting less and less as they streamline profit. Less of a reason to shop there now. There are lineups at the self Checkout and only 6 of the 13 cashier lanes are open, what now?
Very convenient place for shopping on north shore. Spacious from inside and outside with lot of parking. Almost you will find most of the things from your shopping list. Sundays morning to late afternoon very busy period. Late evenings shopping is crowd-free but even you will find most of the items out on shelf. Friday the best day for shopping as weekly stocks and promotional offers are replenished.
Went into the store to buy some frozen food. They had over 5 freezers completely empty... not one item in them.
Good choice for most grocery items. Staff is great in most departments. Wireless kiosk, medical clinic, pharmacy, and optical on site.
Can you really go wrong shopping here? A+ PLUS SERVICE, QUALITY, AND SAFETY 10/10, EXCELLENT. If cannot buy from local, here and costco are the way to go.
Good deals and decently priced every day items.
A very large food store owned by Loblaws. Reasonable prices and extensive selection.
Cheapest place for groceries overall.
It's a good shopping store
Great prices on food and did not have to wait to long in checkout lines
This is the best grocery store in Vancouver. Unbeatable prices, and when you spend a certain amount they give you gifts. Its a little touch I never knew Id appreciate in a grocery store. We walked out and felt we had stolen our items because of how reasonably priced everything was, and they even gave us a free HUGE poinsettia. Thanks superstore!
Huge selection of grocery items, a health clinic and pharmacy are inside along with a place to get all your insurance. One stop has it all
Because it's Superstore with all the No Name items that No Frills has.
A bit chaotic, but over all, good customer service.
Good service good prices
Even tho this company is making record profits there was only 2 cashiers on and a huge lineup at self serve checkout which I try not to use.
The bakery/ cheese areas always smell like burnt something in the mornings. Some prices are more than the competition, but they do offer some things other stores don't
Decent selection of produce and other groceries. There is a good pharmacy and walk-in clinic as well in the same building. Friendly staff.
I choose this as my first stop for groceries. Produce can be scarce on weekend afternoons at times or well picked thru. Watch for sale items some deals are not that great at all.
Always a cart there to use. Large clean aisles.
Good prices on jumbo shrimps
The bathrooms look nasty all the time they are never clean.
Love the point rewards
Gased up along our road, and made a quick stop at the liquor store. Clean facilities.
Miss the roller skating peeps. they were awesome always around when you needed to find something. Now I have to search to find someone.
Good prices
Always extremely busy when I go and difficult to find employees when I need extra help finding items or have questions about things. It's overall one of my favorite stores though and has most of what I need.
Fresh vegetables. Clean environment. PC points useful.
Like the selection and pricing at these stores. Their house brand Presidents Choice products are consistently well priced and good quality and if you don't like something about it you can return it for a full refund. That makes it easy to …
Very busy and staff were rude and unhelpful
Used the gas bar and ran in to pickup an item. Found what I needed and was out before the hubby had finished at the gas bar. Will buy here again.
This store has met the requirements of a pandemic very poorly. Behind on sanitation. Staff who bully their customers. Truly I only go there now when something I need is on for a really good sale. Steeling myself for the attitude and ignorance of their cashiers ????????
I heard about this machine in this store that offers to take your change and give you cash for the exchange...for a small fee of course...so since I had $130 in nickels and no other place to take them...away I went...so after all was said and done I started to do a shop and everything was fine and dandy until I went to pay for everything that I had in my cart and as I was a out to use the voucher that the machine gave me ...the teller said that I had to go through customer service and exchange it for real money...so after a half hour wait...yes...a half hour wait ...I finally got to talk to the customer service lady and exchange the voucher for money and pay for the merchandise that I had....a simple little plan to take my change and purchase a few things took a little longer than expected....so a little heads up if you are there to exchange your change for cash...exchange your voucher for real money first and you will be just fine...so all in all...I rated there service 2 stars for all the time it took me to get in and out of there...an hour and a half ...
Getting more expensive without increasing quality of products. Always try to cheat by posting a big price but below with a small print - only if you buy X items. In my 95% receipts I see this cheat items.
Almost always has what I need( and more) on the way home( I live out of town) prices are usually lower or near what the other joints are charging and sometimes the clearance prices cant be passed up
It's a Canadian version of Walmart. Decent prices, massive selection, but you need to self bag all your groceries.
Don't shop here as much too many people
You want it, they have it. I usually don't like huge stores, or packing my own groceries but with pricing this good, I have to go there occasionally.
We have always been a big fan of Superstore, especially this location! My partner and I are both busy working professionals, so we utilize the Online Order/Pick-Up feature to save us time during our week. It was great at first, and we were happy to pay the 5$ fee for convenience. . . However, our last handful of experiences have been very disappointing. Items in our order are being substituted with items that are two-three times more expensive regularly- we decided to go in and check and all of the items we have ordered are always available on the shelves... But the services tells us they are sold out and substitutes a more expensive option. Again, this has consistently happened the last 5 orders we have made. On our most recent order, I received a call from an employee letting me know that our order was not going to be ready by our 5pm time slot, and that we should come by 6pm, which is totally fine. My partner arrived at the store at 6, and the order was still not read. He sat in the parking lot for an additional 50minutes an hour after our groceries were meant to be ready with no apology or assistance from customer services. He offered to go in with a cart and get the order himself, but they would not allow him to do so. I understand that things happen, but our negative experiences have begun to far outweigh the good ones with this store. They offer a service that they cannot carry out efficiently, and appear to be ripping off loyal customers on the premise that they perhaps do not check their receipts to see overcharges. And yes, we have spoken to management about this and got very little response or resolution of the issues. Very disappointing Superstore, we will be taking our shopping elsewhere.
Our son used the online shopping. He ordered a product and was told it was not available. While we waited for the order to be delivered to the car, my husband went inside to check on the product and came out with a bag full and said there was plenty on the shelf. Do you really get what you pay for when paying for convenience of to your car delivery? -1 star for lack of accuracy of employees and -1 star for having to go into the store and get product.
Great selection, they always keep the lines moving!
The international food Isle has gone from decent to terrible. Not sure what's going on, but selection is terrible now
The store is always clean and well stocked. Great prices and I love the variety of products available.
They send me email if I buy groceries worth 300dollars I'll get 50000 points by cyber Monday. I didn't see email until Tuesday and I wrote to them that can they give me the similar deal the very next day. They didn't give me any reply. And on Thursday I purchased groceries worth 500 dollars. I was surprised that if they can give a particular deal till Monday why can't they give something special to their loyal customers just one day after and even at the time when the customer says he miss to read the
Great for groceries, Tuesday has a discount for students.
Great location, lots of parking and huge store. I love this store, pretty organize, clean and always have a great experience with the staff (except for this older gentleman) in the produce section. I just asked something where to find a particular vegetable. He seem tired and grumpy, ops!
I get the freshest veggies & meat product from Superstore. I love the variety of everything.
produce isn’t that good but i come here for prices
Great selection and prices
Disappointed that the express lane never seems open on a weekday, only the self-checkouts.
The store is very busy. All departments ensured their areas are well stocked, and clean. Most items I needed were in stock with the exception of a few spices, but it is the season for baking. The cashier who helped me was extremely friendly. The only disappointment was the lack of infant boys and toddler boys clothing. There is quite the selection for girls…. Boys…. Not so much.
very good staff and best selection of produce
The best cheese buns in town
Great phone deals!
They have some of the best deals around! Some stuff is even cheaper than Costco!
Typical grocery store with extras. Still have to watch what you buy. They can be high on some of there goods.
Please add expriation
Despite the large sign indicating that masks are mandatory in the store there were at least 9 staff working without any mask at all many of them working in produce.
As most of what you need for shopping walk-in clinic Optical good little place to get those quick jobs done.
Good selection and fresh produce. Great bakery too!
Superstore has lots of great brands that you can't find in other grocery stores and the staff is always friendly. James the cashier is seriously one of the greatest cashiers I've ever dealt with. He is quick and efficient and literally has a joke every time he scans my items. I hope James goes far in life.
My coat got stolen on ferry went here and got a good one for half price
This grocery store has everything you need. One stop shopping.
Always has everything I am looking for and great prices!
I love Superstore for the variety of food they carry and fresh fruit and vegetables. By far the best selection in Lethbridge. I would have given five stars but you have to bag your own groceries and with a large order it's hard to keep up.
I love the place. Almost everything you need under one roof. I like collecting points too.
Excellent place - the people are awesome
Bathrooms are absolutely disgusting. Every time. Specially during this outbreak. Dirty sinks walls with poop and other thing smeared on the walls. No wipes for carts and didnt see had sanitizer on my way out.
Fancy "airport ✈style" self-checkout tunnels saves hiring cashiers + passes saving onto consumers.????
It's great shopping here. Groceries are always fresh, good prices, and the bakery is amazing! Everything else here is just a bonus! I do not like the change carts. Lol
Good value compared to some of the competition. I like the variety of products, and especially in products reflecting the diverse ethnic composition of the communities in which they are situated.
Service has improved greatly
The produce has gone down hill in the last couple years and the housing items are good if they are on sale but tend to be higher priced then other super shopping centers.
Good store,lots of variety and Joe fresh
Lots of space, good selection, sometimes hard to find what you want, but I met a very helpful and pleasant employee that way :) not fond of the cash register system or the packing lot. That won't how ever stop me from shopping there.
I would like to leave a message to the manager Mr. Rick Dunsmore about one of your wonderful cashier Debbie W (?). On Apr. 6, I had a problem to make payment. I was paying with debt card but I completely forgot my password on this particular card and this card, I did not arrange "tapping"..... Also other debt card I had did not cover the total cost... I tried to remember few pass word I could think of but none, worked. I was getting so flustered. I ended up using all PC Optimum points to pay. I should done so instead of trying to think of my pass word. Just because I wanted to save up the points more I cause Debbie more than few minutes of try this and that... I feel so bad still now that I cause this problem for her. She was ever patient, polite and so nice. Mr. Dunsmore, I really wanted you to know you have a great employee in your store. Thank you for listening my rather long comment.
Nice staff, good food, and a large variety of products. It's our go-to grocery store and they never fail to make our visits as good as it can be. It's definitely my favourite superstore in Oshawa!
Good deal on festival
One star because their delivery through instacart is a scam. My order has been cancelled twice now. If you're thinking about doing a grocery delivery, DONT. Save your money and your time.
Great store to shop at. Love the $1 fresh bread that's always available. It's also great as I collect PC points.
Always have stock. Wish they had baggers like save on
Big grocery store that offers a great variety and one stop shop
Blue menu items are my favourite.
Its ok
Has bunch of stuff super big place, pastry, clothes, pharmacy, home appliances, kitchen stuff, some limited fish and fresh alive lobster! ???? They also selling phones on plans.. Prices are supposedly the lowest, but for some reason it doesn't feel like it..
This store maintains a level of standard that one can expect from all superstores. Clean well lit and very well organized
Well it's superstore. It works and in general I find it cheaper than Save On Foods on the average. Shop on off hours if you can , then you are in and out in no time. With not a lot of retail choices in more smaller, rural areas, what can a person do. I enjoy shopping early in the morning, or at night, those times provide a better experience IMO. Yet sometimes the stock can be ravaged or a few bins empty at these times, but it's workable for the majority of non peak hour shopping.
Good store to do your grocery shopping. The prices are pretty good. They mostly sell food but do have a decoration section,clothing section, and kitchen/bath/bed object section. There is a pharmacy+walk in clinic,butcher shop and bakery
Great store, well laid out which makes it easy to find what you need. Excellent customer service, friendly staff. This store is clean and well looked after. It shows that both management and staff take pride in their work. Great job everyone. Thank You for your service during these strange times.
Friendly cashier . When do we get to have paper bag option??? Be bold. Drop the plastic bags!!!
Very nice
Best place to buy products. Best in terms of quality
Placed my first PC Express order through this store. Ordering online and picking up my items was really easy! I want to thank both the store and the employees who are placing these orders in our vehicles! You are amazing and I thank you for your hard work!!
Great service
Great store with helpful staff
Love shopping there. Good variety. Centally located
Selection is good, but shopping cart system is annoying and outdated.
Good prices. But frequently out of common items. No diet coke. No hamburger. No excuse. Also don't appreciate how the employees at the self server check out womanxplain things when I ask a question. Often don't even answer my original question.
Standard superstore. Never any small shopping cards, always stuck with the massive large ones. Parking usually full by 930am on a saturday, and even with all checkouts open at 10, it is BUSY; not costco busy but busy none the less.
Expensive, but price matching can be your friend.
Good but you can’t find everything what you want
Good stock on most items. Not a fan of the pay shopping carts but I understand why.
I'm disappointed because koalas hot food selections have fallen far behind its competitors who offer more fresh varieties of food for all dietary needs
The pharmacy staff here is exceptionally professional, helpful and courteous. I came just before it closed and they took the time to help me find what I was looking for. It was a great experience.
It's very unfortunate that they revamped all the aisles in the store way back in the spring, to date I still don't know where everything is and it takes much longer to do my shopping which leads to Great frustration. And by the way Superstore I'm not spending more so I'm not sure what you were thinking changing all the aisles around.
My son enjoys the free cookies, makes him excited to go grocery shopping.
Great price's, great selection, shop online, pay and simply pick up at the front door's. Plus get point's on the thing's you buy that equal cash to buy more of the thing's you need. Too easy!
Great choices in fresh vegetables and kitchen and housewares but I don't buy much else as they don't carry my favorite brands and to get a good price, you have to buy multiples. I live alone so don't need multiples in most cases.
Better than Walmart
EDIT: I have to say since posting my original review I've noticed that the my regular go-to items are pretty consistently stocked now! As always, value for money is great. I've felt safe in the store during the pandemic, as far as the store's efforts go, with security guards, sanitization stations etc. and the store is generally less crowded than before! I haven't tried their curb-side pick/click and collect up so I can't speak to that. I tend to use the Regent location for click and collect. PREVIOUSLY: This place is great for just about everything you need. Crowded though. The space feels smaller and cramped in the aisles. Often items are out of stock - I always seem to miss out on their fresh ginger and smaller frozen lasagna. All this is often enough to deter me but it is very close/convenient. I recommend going in the morning to avoid the rush.
GAS ATTENDANT NEEDS GLASSES. nothing but a control freak, shutting pump off when vehicle off, not allowing us to use other pumps when I am there to fill five vehicles
The only issue I ever have at this store is their lack of open tills. Often end up waiting in line.... which is why we've switched to using Click & Collect most of the time.
Great sales on vegetables
It's superstore, they have too little people running the register but their prices at a whole are good, that is as long as you plan on buying multiples of 2.
Good customer service and large selection.
Clean, friendly, and great produce.
Better than walmart but probably owned by same corpseration. "The real canadian" in store title has alarm bells ringing to how really "Canadian " this business is.
Great but always busy
Really bad parking lot and really long lines but the store is clean and well organized.
Great place to shop for everything that you might need. some Cashiers could be a little less rude though.
Never enough lanes open, shelves are often dirty with accumulated dust, and produce is usually bruised or almost to the point of rotten
Good selections at decent prices
If the Superstore was closer to my residence I would go more often..I enjoyed shopping there as it has been many years since my last experience there
Nice and clean. Not as busy as Regina. But wouldn't sell me the generic bobble head that looked like me. Very helpful lady at customer service. Used their self serve and was one of the best I have encountered. Even used coupons.
They carry loads of brands...the store is neat. However, their vegetables are horrible. Most of the veggies and fruits are soft or already decaying or nearing its shelf life. Disappointing. However, the rest of the store is pretty good. The pc points build up fast as well.
Everything flesh, clean... A nice place to buy what you need.
Every grocery item you would need in one store. I like it.
Favorite place to shop when in Prince George. Cheaper than Save on foods. Great staff.
For these prices someone should be bagging my groceries. They shove your food items down the conveyer belt like they are an inconvenience. I'll keep shopping at sobeys. Sad produce section.
This place is excellent for fresh veggies, a good variety.
Great grocery store!
All tills are open on the weekend. No long waits in line ups.
It's ok but nothing really special. Some prices are lower, some are higher depends on what you are looking for.
Not bad, bit of a wait for online pickups
I find the store in much better organization than it's ever been. There produce is awesome and good prices.
I love this place! When ever I have the chance to buy my groceries from here I buy a variety of my groceries in bulk. They have a huge variety of product as well as electronics and housewares. You can also go over or from Mr.Mikes across the street and other food services. This mall is located in a great place which you can continue you shopping.
Good place for shopping
Nice clean store with lots of good food choices. Can't go wrong if you shop here.
Stock was low on all sorts of things. No direction indicators on the floors. People milling about with no clear directions. People without masks. Just not taking the current situation seriously at all.
Great produce selection, meat selection is ok. Really busy place.
I arrived to order 15 min before closing and I had an excellent service, professional and quick, with a beautiful smile ???? Thanks
Store was a typical superstore - decent produce, average prices. The bathroom (men's), however, was one of the most disgusting I've ever been in. It reeked of urine, there was soiled toilet paper everywhere, the ceiling tiles were burned with a lighter. It was insane and I didn't want to touch anything. I hope the employees have a different bathroom upstairs to use.
All you need in one , good delivery too
Unbelievable selection of food items at often the best price. Plus a great selection of clothing that doesn't break the bank. Produce is usually in good shape.
Very Clean. This store is massive and spaced out nicely.
One of the best Superstores I've been to. This location is maintained well, and not as many people shop here compared to Metrotown or Rupert locations. Well stocked shelves and helpful employees. Also, there is a Mobil gas station outside, and their prices are competitive every time I've driven by. Would recommend checking this location out.
Good selection, somewhat expensive
Well-layed out store.
I bought a propane tank 1 month ago, it broke and the manager does not want to change it. I used it 3-4 times, it's still full. He wanted to talk to the supplier before!! Who does that?!?! What a poor service!
Great place to shop and the pc points is awesome!!
My biggest gripe is still the bag issue. When I buy $100 of groceries, I expect the Store to provide me with a bag.....50 cents wouldn't kill them. Otherwise, just another food store with some items on sale and others at regular prices. No biggy!
Good grocery store. Has all the basics and a bunch of specialty items
This Super Store seems a little better than the others More cashiers open usually
Last week had next to no produce left... super disappointed...
Wide variety. With affordable prices. A bit of a wait at the till however the savings are worth it.
Our place to do our regular groceries. Wonderful store with great prices.
Good for a big shopping trip, I stock up here on all the big stuff to keep our home running smoothly!
Staff are doing best too keep the shop organized. It is a very busy location. Parking here is easy. A plus for this location is the gas station.
Excellent grocery store. Lots of variety
It's where I do most of my grocery shopping. Only gave it 3 stars because I hate grocery shopping. Most other places would get less.
Nice store with a good selection of goods and reasonable prices.
from dairy to all grocery items we can buy almost everything of our daily needs that we eat... and you can buy their very famous president choice products
It's fine for a big-box store
Bakery department always has fresh foid and I love all of their sales????
Great prices
I'm torn because I like shopping here they just keep screwing up my click and collect orders.
I was only going in for a few items so was in and out very quickly. Lines were short at the checkouts and staff was friendly. I had to ask for assistance to find something and am employee assisted right away. Was pleased with the visit.
Great selection but pricey compared to some of the other grocery stores in the area.
Customer service lady did not know about the deal of the week. I asked if I could get another one since I bought 1 then she says, idk if we have any left. I said 'can you check' she says, oh idk but you can check over ther pointing with finger ..I'm like whatever lady and walk out.
Consistently high quality produce. Super convenient as well with friendly staff. Still would like to see more registers open during busy times.
I think it's good to to get food here.
Well laid out, easy to find what your looking for. Helpful staff
Such an amazing store but I cannot get over how I have to bag my own stuff if I want bags! Bags should be free and if you want to be environmentally friendly use recycled bags. Charge for bags??
A terrific place to shop for all needs from groceries to everything else
Great shopping but prodyce has been ridiculously expensive lately!
This is my main grocery store, can find most everything I need. Friendly staff for the most part
Good prices
The store is chaotic, and it feels like things are always changing. They are constantly out of produce but offers products Save-On doesn't.
Always busy, no of really enforces distancing. It's dirty most of the time.
Very friendly and helpful staff
Aways great fruit and produce. Always very well stopped but anytime they have lobster on sale they are always out!
Great place to shop. Customer made to feel valued upon entry. Demonstrates community involvement with the ACS quartely food drive collection to support the local church. Offers great cooking classes. Just a great family fun experience. It's a really great place to shop for all your grocery needs. Definitely a 5 star experience!
Price matches with Walmart directly across the street, has security just out front, and has coupons available as soon as you walk in. I've never seen a mess even when walking in there very late.
It's your average super market having thins you would expect such as fruits,baked goods,clothing,lotions,make up,hair products,self check out,and regular check out
Very clean store Friendly staff good prices
Pretty good store I love shopping here
Been shopping at this location for over 20 years.. Not anymore after this morning, worst customer service ever.
It is very organized and you can buy almost every thing you need for groceries.
A great store, always clean, organized, lots of people working around and ready to answer your questions and has most of what you will need in your kitchen. Pharmacy area is there as well to help as well a very decent size area for small home appliances, kitchen stuff and some clothings. They just need to have some more indoor garden and plant stuff, and an electronics section.
Well maintained, large, well stocked. Could use some better signage, as it can be a bit hard to find certain items.
Love this store. One stop shopping at its best. From mixed nuts to kids toys. Dont have to go to multiple stores.
Great super friendly
This place is amazing thumps up ???? Hard working people give a big hell yeah Lol all things I need is there and been there the tuff times bring us through cov19 Clean always there Always good sales great prices fresh food Even have delivery and add a new scooter available for my dad friendly staff ask them anything and they know were that product is and what aisle it's in cool hey .... Now its better safety guards up and people do social distances.. Please do continue to be safe wear the mask save lives matters movement...????????????????????????????????????????????????
Clean, bright and friendly. Had an easy and fun time shopping with the kids.
Find all my groceries here.
Wick check-out service
Open Late, Very rarely out of products, Great prices and very clean
This is a great place to go to avoid the lines at Costco and the crazies at Walmart. They usually have good deals on and the pc optimum points are collectable at many locations (including Esso), which is nice. I've subtracted a star, however, for their online ordering / pick-up service. If you're ordering produce the employees who pick the produce out for you appear to not often look at the produce they pick out, resulting in a collection of bruised or moldy produce at times.
Pharmacy should be burnt to the ground! Do NOT stop in here for insulin syringe unless you like being told it's "old fashioned" or "I must call your grandmother" I have never touched a drug in my life but the pharmacist decided in that brief moment to question my intention and label me a possible IV drug user! I will not return here FOR ANY REASON!! SO insulted and put out.
Great Pharmacy!
Disturbing signs advising people to contact law enforcement for people with exemptions
The older guy working there has no respect for his co workers. He had someone new female employee working with him and she made a mistake while i was trying to pay for my gas by visa gift cards. He just simply pushes her by holding her hand in front of me and lied that they do not accept visa cards as method of payment.
Great prices, good product, lots of selection, love the point system with PC Optimum, i get so many free groceries
Cashiers were great but floors were being reorganized again. Great prices and you can do well shopping here. However as a disabled person I'd plan to bring your mobility device in case your product hunting for a while.
Great selection and lots of cashiers on duty.
Good place to buy groceries, cheap and competitive prices with a great selection of items. Fresh produce and other products. A lot of parking space and friendly staff.
very good finding they limit stock in sizes or product now
If you ever need duram, flour or any grains go see Him at the store. P & h mills use to sell it to us, but after 18years they don't any more.!!!## really saf
The place is 3 times cheaper than the usual cost. I was impressed with the quality of service. Thank you Taylor's tires.
Big store, many choices. Lots of fresh seafood and meat. Housewares, pharmacy, clothing. And don't forget to use your PC Optmum card or PCFinacial Mastercard and collect points.
Do not use click and collect unless you have lots of free time and don't mind sitting in your car for a long time. I have already waited 40 minutes to pick up my order and I'm still waiting in the parking lot. I will try ordering from a different grocery store next time as this is the 3rd time I have had to wait for over 40 minutes.
I go here for their Joe Fresh clothing selection, big pharmacy and a manageable selection of kitchen, bath and other home supplies. the clothes are cute and functional at low prices - and they now offer plus sizes and exercise gear. I find the grocery section too large to be time efficient and it ends up taking me forever. Has a great bulk food selection, however.
Amazing store!! Great prices, very clean too.
They always have what I need but I wish there was better crowd management in the aisles for covid protocol. Walmart does a better job in traffic control.
Good produce selection
Great experience. No line up and self checkout is a great time saver.
Great selection of pantry items including organic, lovely produce, and there's a Tim Hortons right in there!
Dirty store, rotten produce, I would not recommend this place to my friends family or CO workers.
Convenient store for us when we run out of our Costco stocks I like the PC pointing system
Words can not describe how much I dislike everything about this place.(with the exception of the chocolate croissants they have)
Great points system, great deals, quick checkout and now I can order online! Even better! Could use a few car themed trolleys though like at save on. It's hard to keep a toddler in a trolley otherwise.
Lots of variety lots in stock
Well organized grocery store. Vegetables and fruits always fresh.
Great place to shop food, I never experienced any problems when going to the store, things are organized.
Very good products but check out procedures are ridiculous. Cashiers do not bag any groceries. Customers must bag their own which means the aisles often clog up because the customer is in the aisle bagging while the next customer is waiting to get over to the other conveyor belt. Why do cashiers not bag the groceries?
Nice place to shop
Nice store. My favourite
Fresh produce, fast checkout lines.
Groceries nuts fresh fish shell fishcheeses clothing kitchen ware etc etc. And a deli. Don't go there if hungry. You'll overspend lol
I don't recommend PC Express online shopping for this particular Superstore. I have done it a few times and each time a third of my order doesn't get picked up. They say the products were out if stock but once I go into Superstore, on the same day, what do you know, it is all in stock. They just have lazy shoppers. Also took over an hour to receive my order after I parked and called in to let them know I was there, and yes, I did receive my text notification that my order was ready for pick up. Moral of the story, shop in person, or have someone you know do your shopping in person.
Great prices and products and produce ????????????
Despite Covid, they haven't waved pick up fee for online grocery order. Too bad for vulnerable folks that are tight on budget and need to shop everyday.
I am a weekly grocery shopper at this location. Huge selection, decent prices. Fresh produce always looks good and the health food section is large. Home/Houseware sections not huge but has the basics. Pharmacy section is large and always stocked. Checkout is a combination of cashiers, self check-out, and new self-scanning conveyor belts; I prefer the self check-out.
Good prices, lots of selection, but still long line ups
Good groceries n price
My regular supermarket. Produce is kept clean and organized, usually lasts at least a week once it's brought home. The store is well organized and clean. Any time I have had an issue with a product I've never had an issue returning it for a refund. Staff are friendly.
I find a nice pair the shirt for my wife
I was happy with Dakota's service they fixed my phone just right I'm a happy man
Good prices. I seen a dead bird in the parking lot.
Great place to shop and cheap really helps for those that need to save or those that like to save great prices decent staff but all a round great place
They tend to have most things you'd want at a decent price. Just missing some niche items
Expensive but great quality and very friendly staff.
Very rarely out of stock, even with specials.
Great deals and selection. Very happy that they have halal meat here.
Love this supermarket. Everything so fresh and priced reasonably. Thinking of saving more, you have a choice of No Name brand and family packs which are just as good as original branded ones. Cash out is usually a breeze for both self checkout or assisted. Staffs are very friendly and helpful. This place is always busy so parking is a challenge if you are looking for a closer spot otherwise lots of parking bays.
Not enough tills open long lines.Nice staff though helpful polite
I'm so glad they appreciate and honour me as a healthcare workers. Provide selection is usually quote expanse and clean.
Very clean and well stocked
Always consistently providing a huge variety of foods. This is our go-to place for groceries. Particularly fond of the Asian foods section and Asian vegetables available. Shopping and services is amazing, but they really need to do something about PC Financial. Staff there are fairly lazy and not capable of doing their job well.
Best prices overall for good quality food. Sometimes meat and produce are more expensive than Walmart. But overall is a safe bet for affordable groceries all at one location. Clean, nice staff, well organized. Pharmacy here is really great too.
Best produce in the city always great prices.
Has everything you need. The location is alright and there is tons of parking. Wheelchair accessible etc. I once found rotten jerky on the shelf and told one of the workers and they quickly replaced it. Other than that I've had nothing but good experiences coming here.
Busy
A pretty good grocery store huge variety. Stocking is good they have most of what you would want. There is also sections for clothing and a pharmacy although I haven't really shopped in either. The biggest problem is really just the size it is very big to an actually annoying degree.
The "prepared" hot meals is a joke. They don't have the gravy, the wedges look and taste like they were made at 10am and weren't hot at all. The salad choices are runny (not a good sign). And the three things we ended up getting were the chicken, baguette and wedges. There was also nobody around to ask for assistance either. Smh
This store has been showing signs and symptoms of the looming supply chain collapse. (Yes, for those of you who trust mainstream news outlets, you heard about it here from some average guy on the street.) While we cannot blame Loblaws, (SuperStore's parent company,) the fact remains that serious supply changes have been happening for over a year now, and we are all far more fortunate than we realize in that we still do have a relatively intact supply chain. But it's not going to stay that way for long. (I suspect three months.. maybe even less.) before we're all back to stalking up on things... but this time it's going to be a lot more serious than just filing or shipping carts with toilet paper. NOPE... Those who have studied history recognize the clues. You heard it here first. In the meantime... GREAT JOB SUPERSTORE!! I for one am highly grateful for all that you (company-wide) do to keep your customers families fed and well looked after! Lastly, a very high-praise kudos goes out to the MetroTown Suerstore's Tony Yang (GM) for helping me with replacing my Turkey on the Thanks Giving weekend. I really appreciated the help Tony! You're the best, dude!
I had my prescription faxed from my Dr in Port Alberni to the pharmacy in Nanaimo Superstore and it was filled out,no questions asked
Too crowded today. Almost unsafe.
So much variety and fast cash counters.
Our local grocery store, items are fresh and usually have everything i need to get by. It has earned the five stars that they now sell Beer as of December last year, since then i no longer need to make that second trip to the Beer Store which is awesome.
Packed with goods and pretty fast paced in price matching !! :D would highly recommend!
I always find I’m paying less here for around 70 percent of my regular groceries. I buy most of everything here. Staff is very friendly and often extremely helpful and courteous.
I like to shopping in Real Canadian Super Store
very good
Nice and clean store for shopping.
Multi cultural store
Great place, great service especially this one cashier ronin he was great if you go find him
Wow fantastic service. Used our points and then cashier said if we but another $10 of items we get a $25 gift card. That's great service!!
There is a wheelchair accessible parking spots as well as expected mothers and spots to pick up your food if you delivered it online. The parking lot in entrance is pretty busy high traffic so be careful and take your time. The entranceway has a large sloped sidewalk for carts, Mobility aids ,for strollers. The store has to battery powered rechargeable shopping carts that you can sit on and drive around the store to borrow if you need assistance. You cannot take these out of the store or you can take them to the entrance way but arrange a pickup or a way to get your food to your car and to be able to return the mobility Aid to the charging area. You need a coin or token for the shopping carts. Here is hand sanitizer and masks at the entrance way. The store is well-lit the aisles are wide. I find this store has really good selection decent meat and produce quality. There's a big customer service desk they changed around the tills and there's more self-checkout, they always have a lot of cash registers open I found all the cashiers very efficient.I have never had any issues with the store there are cameras and security but be sure to lock your doors and watch your keys or personal belongings. It's really handy they have insurance Lottery a walk-in clinic eyeglasses Clinic all on site. I personally avoid the pharmacy at this location.
My wife and I drive from Abbotsford to this location for our groceries as the selection in meats and Organics is , by far, better than Abbotsford's store.
Has everything you need in the right places. Includes good deals and prices. Good value.
Prices are a bit high, but overall great place to shop.
this place is too crazy busy. cant even find a spot to park. too many people inside the store
Horrible selection horrible produce and bakery
Clean, fast checkout with self checkout,helpful staff. Could use a manned express checkout.
Great grocery store for a family
Halal brand is expensive. Walmart in victoria does a halal brand nammed Meena which is 30-40% less than sufiyan brand. The staff are nice. Clean store and staff always have a smile in their face.
Well stocked, Friendly staff
My go to for groceries great prices and convenient!
Definitely one of my favourite grocery stores! Lots of food to choose from, decent sales and I love the e-ink displays they use instead of tags, helps save the planet slowly! The self checkout is also great and the staff is wonderful!
Awful customer service from the pharmacy, employees are rude, take your prescriptions somewhere that actually cares about there customers
Very helpful
Fresh food and more varieties! My dear international friends, if you are looking for your favourite foods, try this store, you might find them. Totally a worth grocery shopping experience.
A big big selection I'm good in Penticton
good selection but some aisles can be rather tight with the cart
The worst store in Oakville, tough staff and damaged vegetables, fruits, I don't recommend
Meat and seafood is very good place to find beef, chicken and frozen items, various foods and meat products. Good for shopping there.
Well stocked, great staff and safe!!
There is no visible handwashing or hand sanitizer station at the entrance to this store. The public bathrooms are in terrible condition. Lack of soap and overflowing toilets. For the health of everyone working in the store and visiting the store please fix these issues. The checkout lines were efficient and quick. Everything else seemed alright, good parking situation and store layout.
Open late, unlike most other places in Lethbridge. Huge store with an assortment of departments. Disorganized and confusing layout. Grocery, Joe Fresh, electronics, kitchen, baby, outdoor appliances, stationary, and more. Lots of departments here, plus 14 cash lash and a self checkout. I would recommend this Superstore, although I was personally disappointed by the lack of cheese boards.
Very nice store. Was handed a basket by a very pleasant lady at the store. Wonderful steaks, proper thick cut for the bar-b-que.
As per the old lady at nanaimo superstore, don't expect your mother to be able to choose her own lobster on mother's day weekend. her exact words being "you'll get what i give you". Oh, and by the way, don't expect that she'll be able to hear you over the "boisterous" fish tanks. I mention this because that was her excuse to yell at my mother and me when we said that we didn't want the dead lobster that she tried to provide us. However, the manager did seem to care about the situation and did promise to look further into my complaint, and even to offer us a free lobster, at which I refused. We've never had such a poor experience with a staff member before and will likely never be returning to superstore's fish monger due to the situation. I'll be sure to go somewhere local where my business is valued moving forward.
Love shopping here! Great prices
Decent prices and service. The tills are often very busy though so expect a wait during checkout.
Great layout and fast service. Keep it up
Love this store.Has hard to find items.Wish there was one closer to home.
Good prices, normally really busy.
slave wages, awful staff...
Best grocery store ever.
Great selections, awesome produce! Love shopping here
Thank goodness for Superstore! Without their discounts, we couldn't afford to buy the food.
Always have the store well stocked.
great place. good prices, can get food and household
All-around supermarket. You can buy almost anything in this store.
Great people! They've got all the essentials and pretty awesome clothing options for ladies, kids and even men!
They sell poutine smokies here... With french fries inside the smokies!
I get to see my sister in law when I come here.
Kind of messy store. Out of stock of a bunch of items we wanted. I'll stick to the Mississauga location.
Will get fresh vegetables
Honestly the place is a bit disorganized in my opinion they need to work on their isles! You feel that stuff are scattered. They carry what most stores would carry nothing out of ordinary. Their working hours is amazing though. Recently they’d hold to bags and ask you how many you need so you gotta be good in math to quickly answer.
Never enough cashier's, line up at both self serve till and at cashier post. Cashier super nice tho. Good selection of products.
It's a great place to shop. Prices are not to bad.
Great prices and my family's favorite place to shop for over forty years
I always enjoy shopping here,because of my awesome experience
Even when bustling with customers there seems to be plenty of space. Always enjoy the everything in 1 place
Love the selection here for reasonable prices.
Well stocked. Lots of parking. Good prices.
Produce selection is excellent, but the meat department is typical Superstore (over priced with sloppy butchering).
Many grocery options as well as apparel, garden supplies (in season), drugs and cosmetics. While I find their groceries to be generally less expensive, my impression is that the quality is a bit lower.
It's a superstore.
Too busy, bad parking lot. And why is the same item at no frills always cheaper???
They’ve upped their game in the last while. Great produce selection and the store is clean.
Price match your way to great savings. Clean friendly store. Lots to choose from. Tim Hortons inside.
Prices not to high and good quality goods
They had 2 tills open on a busy Thursday.
Got most of everything you need. Sometimes sales.
Cool store and close to me
Amazing range of food, there veggies & fruit are always fresh! Absolutely in love with there ability to caterer to everyone with their organic isle. Bonus the cashiers are always lovely, forever my favourite grocery store!!!
A Great shopping experience with a wide variety of products from cellphones to grocery to tv's and small appliances ????????????????????????
Collecting points is awesome.
A decent priced grocery store. As a vegan, really appreciate the "natural isle" for there are so many options to choose from. Bonus that a lot of the vegan items are priced lower than other retailers which makes it my #1 choice as a lady with a budget; I shop here weekly.
Good food selection and friendly service. However my loonie became jammed in the cart and I couldn't get it back, so I just payed it forward to another shopper.
Self checkout at the super store is super fast and the employees are very helpful when needed to help find an item or 5
Could be cleaner!
This is the smallest Superstore I've been to, but it manages to have a good selection of items. Regular prices are generally good, and there are often specials and deals (especially if you've got a PC Optimum account). They've recently moved a lot of stock around on the shelves and narrowed some of the aisles to fit another aisle in, but it's still pretty easy to navigate. You can get better deals for some items elsewhere, but it's hard to beat overall - great store.
I didn't need to take off my backpack and there's lots of healthy foods ranged from cheap to expensive, and the lineups aren't too terrible or tedious
Prices are alright but the cashiers don't bag for you. End up just using the self checkout. Easier to scan and bag in that case. Should be cheaper with the lack of service.
The online ordering and pickup works fairly well. Coupled with good Superstore pricing, it makes for a painless grocery experience.
Worst customer service in town, get looked at like an idiot every time you ask for something, produce be seafood are in deplorable shape
Good grocery selection, great prices, and they price match. I'm not a fan of the self checkout or automated checkout when there are 5-6 employees trying to help when they could serve as 5-6 additional checkout lanes and the express lane is backed up...
Groceries curb pick-up team members are awesome.
Everything you need in one place!
Lots a pubic parking. Great prices on food. Joe Fresh clothes are always on sale. Great customer service. Clean and neat grocery store which is a pleasure to shop. Hectic in the weekends.
Usually have everything I need and some I don't. Lol.
Good staff but don't ask where something is they will 4 different directions lol
Typical Superstore. Nothing special about it
The best place to go in the hat fast and friendly services
I've switched from Save-On to Superstore since food prices have jumped up so much. Quality is similar but I spend way less.
All in one shopping. No longer has a photo department which was disappointing but otherwise carries clothes, housewares and food stocks.
Always go shopping here. I love it.
This superstore always has full shelves. The staff is friendly, there's a wide variety of nearly everything, from clothing to produce to seafood. I really love the fresh bakery, and tend to pick up a baguette or three every time I visit, …
Good quality produce.
Great store. Staff could be more engaging.
Kinda expensive but the best store in GP
Most of everything you need under one roof.
(Translated) Good deals to sirves (Original) Good deals a sirves
No customer service
Good place...some prices quite high than other supermarkets
This is a plain vanilla grocery store. Nothing extraordinary in their selection, but has everything you need. Open long hours, pharmacy, bakery, garden center, organic foods
This superstore has everything you'd expect to find in a large supermarket with a few extras like a liquor mart and gas station.
Great store....meets all your needs at a great price. Nice and courteous staff.
Best place for quality fruits and veggies. If it's open until 11.
Bright lights, lots of noise and people but great selection and prices.
Very frustrated to learn that Superstore is greatly reducing its international food aisle selection in Western Canada. Previously, there has been a good selection of great products. Today, I could no longer find any of my regular items in this section.
So much varieties.
I love shopping at this store. Always good quality. Highly recommended
I like the place because it gives you more because it's a BIG STORE with more things you need ... pots, plates, clothing, make up, lots of food and meds.
Have been a patron for years. This location has been our default store for the past 3 years. Its clean, organized, mostly good produce. Price is a little high but that's expected from a higher-end store compared to No Frills. Despite the company's untrustworthiness with the bread price fixing scheme, and French's ketchup situation, we continued to shop here because we don't buy bread, and we like Heinz. Plus, we have the PC mastercard. The DEAL BREAKER: recently they changed their shopping carts to coins/chain system. YOU SHOULD NEVER INCONVENIENCE YOUR CUSTOMERS!! I avoid all grocery stores that require coin for cart, unless that grocery store also offered those baskets with wheels on them. My last trip to this Superstore, i walked in as usual and realized they changed their carts. It was pouring rain outside, I had to run out to get change (I usually don't have change on me). Found a $2 coin, carts take $1 coins, so I had to walk back to the store and to customer service desk to get change. They offered this ugly keychain for $2 (are you serious?) which allows you to use the cart without putting $1 in every time. I declined. You see the problem here? I don't always have change, nor will I always remember to bring change or the ugly keychain. Also, i forgot my dollar in the cart when i left, which im confident will happen again if I continue to shop here. If you are going to be a higher-end store with higher prices, ACT LIKE IT! Don't be like an economy store with the coin carts and charging for an ugly keychain, and charge high prices for food. If this is your way to motivate your customers to shop online, good job, I'm going with Amazon.
Friendly staff, clean store
less crowded place than other superstore locations in Winnipeg. found my desired item easily while it was out of stock in other places.
Cheap groceries and good gas prices
They seem to care more about not offending anti-maskers than protecting their customers during a pandemic.
I couldn't find what I needed. A bit crowded and I couldn't wait to get out. I couldn't find any staff to help me so I left without purchasing anything.
Big variety, nice staff, and decent prices.
Great options and enough staff for late night shopping needs. Great location!
Amazing store. The store is well managed, neat and clean all the time. The products are fully shelved on majority of the time even during weekend hours which makes me feel good even visiting during late evening hours. Bakery and meat products are fresh as always. Staff are quite helpful and cheerful all the time. PHENOMENAL!!!
Good location which you can find good deals of you look, the parking lot sucks and is always busy, so as long as you have a good eye you can usually play frogger from your car to the entrance
I was disappointed right at the start. The entrance and exit were dingy and dirty, as were the bathrooms. The store itself was quite disorganized - I had to go up and down different aisles to find things that should have been somewhere else. There were also A LOT of empty spots, especially for high wanted items and for such a big store, the selection was minimal. However, the good points were the employees, they were friendly. The Home, Clothing and Meat department were all organized and clean, with a good selection and prices. And where-as this is no fault of the stores, the other customers were 90% jerks. There are too many other choices in Penticton for groceries to feel tethered to this particular store. Too bad, I like the points.
So the new Oreo Hershey bar said it costed only 88 cents , but they charged me 2.02 what bs is that
They carry the product that I wanted at a lower price.
Shopped for my sisters birthday ???? got some nice cards, Black Forest cake, and as a gift something that could grow with her a beautiful multi plant. She loved it! Thanks Real Canadian Superstore.
Good selection reasonable prices. You have to bag your own groceries. Make sure you have a loony for shopping cart. They also have a pic a grocery service and will deliver out to your vehicle. Bought some Canada number one potatoes product of Canada russets today if these are number one I hate to see number two, because as far as I'm concerned these number one or number two if you know what I mean.
Can find everything I need in one stop
Very clean and you alway find what your looking for and there is some great deals to be had
Bagging your own groceries keeps me from going here
Same food better price. Enough said.
Great customer service and products
Love the Price Matching at this store! Clean, friendly and helpful staff. Do not always have fresh herbs but for the most part you can find almost anything you need.
very kind customer service and an awesome store!
Always Good and Always friendly staff. I really appreciate the helpful staff and the well kept store.
Always get what I need and excellent customer service
Very large store with difficulty finding what you are looking for.
Customers service is good and staff are helpful.
Most items in stock here. Really wish they would bring in some better quality breads.
It's really a one stop shop. You can find anything from clothes to appliances to food and groceries. Definitely recommended.
It's usually really clean and organized, the staff are easily found and willing to help.
It was great
Very large location with a goodlife fitness on the second floor and joe fresh on the ground fooor. There is also a president choice credit card centre at this location. It isnt very busy, plenty of checkout isles and self checkout as well.
PC points are great, I've redeemed hundreds of dollars. The click online ordering option is very convenient for picking up orders when busy.
Favorite location, always have items in stock
Staff are always helpful walking distance from a lot of residential
A wide selection of almost everything ????????
Good variety of foods
It's small in size but very well equipped
Always end up spending too much money when I shop there
Busy at most but not a down fall have had staff go and get things that were not on shelf at the time so two thumbs up
Superstore and I have a love hate relationship. Their prices are great and they're click and collect customer service is wonderful. I often find things (like purple sweet potatoes, who knew?) that are new to try. I do; however, have a problem with the layout of their store. They are constantly moving things around making things hard to find or making a person believe they are out of stock. As a matter of fact they are regularly out of stock of atleast a couple of items on my order. I will continue to shop here, but it would be great if they could get their supply and organization sorted out.
It was a zoo and empty shelves! No toilet paper around! Or paper towels.
The best Shopping Center in Lethbridge
Seemed to have everything i needed while i was there and everyone was friendly, cant ask for much more out of a grocery store.
Great prices, fruits are fresh, bunch of tills open
Pro: Overall grocery way cheaper than the thrift and save stores. Best grocery selection in town by far. Irritants: 1. Chronical shortage and poor stock management 2. Employee offering the feature of the week like they were going for a root canal treatment; 3 The cart system... Customer are leaving their refuses in the carts and the store has removed the garbage cans in the cart storage area. Still a customer... The only place in town to find authentic poutine gravy and BBQ dip.
Really nice store. We were passing thru the area and stopped to get some water. $75 later we got out.lol. Beautifully set up andwe bought stuff we wanted but not needed. It was all good.
The store is practical but the choices in it are very limited. The pharma section is miserable and unless you're looking for plain Joe run if the mill items you won't be finding them in the superstore
One of my favourite grocery shops, specifically for making good alternatives more accessable. I'm dairy free/low refined carbs & sugars. This is the only place I can find products that meet these needs.
Clean and wide aisles. Awesome helpful staff.
Good deals good prices. Very multiracial staff
Clean place. Produce was very fresh. Friendly and polite staff
Better quality veggies than safeway
Busy store. Social distancing enforced. Sanitized section for carts and hands.
Always great value for groceries.
Very huge store with all kinds of products. We always go to this superstore because of its quality and good service. The self checkout lines are very useful if you don’t have that many goods in your cart. Hmmmm what else. There is a fitness room upstairs and other classes too. Give it a visit.
The store is amazing the pharmacy is the worst in pg
New favourite grocery store, people that work at this store goes above and beyond to help you find what you looking for. Most definitely be back for all my grocery needs. On a side note I had to add and edit this. I went on Nov 7th around 5pm and I had an issue with a price and I experienced one of the worse customer service, a girl who did not seem to care and just stood there waiting for someone from grocery dep to call back with no sense of what was going on, I asked what do you do when nobody calls back, she said well we just wait. I suggested to her just get a co worker to check. Wasted 20 minutes with nobody else in front of me. Ridiculous. I seriously suggest for this store to get someone well trained behind the customer service desk. Beautiful clean store but that was a very bad experience and this is why I will lower this to 4 stars.
Do all my grocery shopping at this location. Do not have any issues with this Superstore, they provide very well and quickly. My ideal shopping is during the week at this location, foot traffic is very minimal making my shopping fast! The location is good but it also brings some issues that isnt related to this Superstore but in the general area. Be aware of suspicious activity in the parking lot or near the entrance. I have seen people trying to rob others in the lot as well been approached by numerous beggars in the lot or at the front entrance.
Always good
Its not a bad place to shop, but theres alot of room for improvement
Just went into this store today. Walked in, turned around and walked right out. There were way too many people way to close to each other. No social distancing at the cash. No social distancing from the staff or other customers. I watched as one woman handed a loonie to another in exchange for her cart. I watched as another customer handles half a dozen apples before changing her mind and walking away. Went to the No Frills in town. They are limiting the number of customers in the store, wiping down shopping carts and working very hard to make sure people stay a respectable distance from each other. Stay away from the Supercenter if you can. It's a disaster just waiting to happen.
Clean store and friendly staff
This place is always to busy
Great selection and pricing but don't forget to bring change for the shopping carts and your own bags because theirs Fall Apart
Quick in and out on a Saturday
Wish we could have a store like this in our home town to have people shop locally instead of having 25% of of the town going to bigger centers to do shopping on weekends. Costco and Superstore love anyone's money. I guess this is what makes the world turn. Also Beer is affordable and taste really gooood.
Great support and service from the pharmacy during a recent 4 day trip to Nanaimo, where I forgot my medications! The pharmacist and staff were courteous and helpful in getting my prescriptions transferred from the mainland to Nanaimo, for an emergency dispensation. Thank you Superstore/Loblaws Pharmacy.
Awesome service!! Great food!!
Good variety, well layed out, well stocked, efficient customer service.
I like that they have international items on list
Superstore gf selection of breads and buns has really become pathetic. Very disappointed.
a lot of options , also alot more busy to other grocery store
We tried for the first time ordering online and picking up at the assigned spots in the lot. Wow! I highly recommend this for people who are on the go. Imagine that you're driving home from work, have to get the kids at daycare, need some things but don't want or have precious time to navigate aisles and lines. Just order and pick it up on the fly! Great job Superstore...
Very friendly staff. Love their BLT. It's huge! Keep going back here. Thank you.
Probably the best SuperStore I have ever been in, it is always clean, well stocked, reasonable prices, and the staff have always been very pleasant, and very helpful.
Quality and prices can't be beat.
Great selection of products. Kind of sad to see the reduced amount of no name products as i actually prefered some of them, but other than that im happy.
Self check out lanes really do speed up your run if you're picking up a few items for a party.
The Grant Park superstore doesn’t have my favourite superstore layout. But I do enjoy the opportunity to earn points on my PC Card.
A clean place with friendly staff. I always enjoy visiting there.
Absolute hell in a line with someone price matching every item. Don't stop in for a quick few items unless you want to bag it yourself. Will never return!!!!!!!!
My favorite grocery store of all time. Great produce and meat options, especially for organic eaters! I love that presidents choice is available here, and that there is still a great selection unlike other grocers that carry PC. Nice store, good selection, price matching, and a great ready-to-eat and deli counter. Wheelchair accessible and they offer online ordering!
Only there to work, but everyone was friendly
Wide variety of goods from all around the world at affordable prices
Friendly staff and great prices
Cheaper prices
This is a dispicable corporation and one of the worst globally, truthfully I have to hold my nose every time I shop there and I can't help but feel like I've done something shameful each time I do my shopping there...
Its always nice after searching the store for 10 minutes trying to track down staff to be told "well if a product isnt on the shelf then we havn't got any", rather than hey sorry let me go see if theres some in the back or at least let me go check...
Decent store, but we ordered 30 loafs of french bread and all the bread's best before ended up being the next day. Also we gave the order a week ahead so they had plenty of time to make fresh loafs. Not impressed. Recommend Costco or Walmart both are much better.
It's a Superstore. Pretty good prices, good sales, good selection.
Good place to shop all grocery items you need.
By far, my favourite grocery store in Simco County!
Superstore has been my new Go to place for late night shopping. They are opened til 11:00 pm. and I do not have two staff members following me down each aisle watching me. Like I am a shop lifter.
My go to for shopping!
Love this store, my local go to , most times is tidy and rarely any long lines , except holidays of course.
Look, it's superstore. It's pretty good but sometimes the produce leaves a little to be desired. The green beans were moldy yesterday!
The lights are far too bright and glaring, the staff don't know what products they carry. Customer service is not located in a convenient place
awesome place to shop nice and friendly staff great deals aswell
There is almost always a wait for a till, even at self-check out but never more than 5 mins. Often there are unused tills but staff are friendly
A plenty options about everything
Busy but staff are on the ball. Usually have no issues finding product. The odd time theyre out of a product but usually have no issues.
Fake promotions, no stocks
Don't shop here. They repackage the old meat mixed in with new meat and sell it to you. The picture is of lean ground beef that was picked up from there today.
Pretty much one of the best grocery stores in PG. You can get a lot of bases covered at once at this location. Sussex insurance it open late, the store offers pretty much everything you could need from such a place, and with a great price to match.
Lot's of food
Very good place to shop, friendly cashiers as well as all the staff I had the pleasure of encountering, if you need groceries at a fair price, it's the place to go
Nice store
This was our go to grocery store for almost 10 years. Sadly today will be our last visit. We've been complaining to Management for months that a lot of items are not in stock every time we go. Today they were out of literally half of our grocery list. Half! That is simply not acceptable. And we went at 9am on a Saturday morning, so it wasn'tbusy yet. Crazy. Good by Superstore!
Great prices. Lots of selection. A little bit of everything
Great Experience with the mobile shop there. Hadi has served me with exceptional service. He is very knowledgeable and don't mind uniformed question. He goes above and beyond to make sure that my plan as well as my family's plan are taken care of. Timely and professional manner, a good listener, positive attitude and most importantly , an excellent service provider. Highly recommended!
The store is clean and tidy. The shelves are neatly organized and products are well stocked. The Produce quality is great. The staff are quite friendly and helpful
Best place to buy groceries in town
Love the kindness and respect you get from employees
I never remember my loonie for the stupid cart. Then I have to find someone who will offer change. Doubt this store is losing 10 carts a month to justify this hassle. I just want to spend my money there - I HATE having to have change because they don't trust their customers. From now on FOODLAND gets my business. Oh - and if you end up with a mini cart by mistake and go return it in the parking lot - you won't get your loonie back unless you find another mini to marry it to. What a pain.
Staff is great and bulbs are good
Great cashiers here
Enjoy shopping there, have everything , and has a great atmosphere. When a person enjoys a place, you feel comfortable there. They all sell the same stuff. Shopping there is a personal choice!
Lots of options, found some great products for great prices! Very happy with what we found
Great store for bulk items , wish the isles were widened, really tight to navigate when its busy.
the banana bread at the bake section is amazing.
Great prices
Love how clean it is and how well stocked it is.
Really good place to shop and has most of every thing i need at a good prive on most items.
All you need in the kitchen for making a good meal. Plus other necessities for the home.
Fresh selection of fruits and vegetables and the store is always stock with everything you need
Good service. More available than I expected.
Typical Superstore. Cashiers were very friendly and the liquor store staff were great!!
Totally a great place for practically everything one would need for everyday essentials. The PC optimum makes it a lot more tempting for the shoppers.
Great. Nothing else to say say about it
Customer service counter employees are utterly useless. The rest for the most part are pretty good
It is a great store. Very comviniently located. Ample parking. Good timings. 7 am to 11 pm for most of the days. And checkout service is quick unlike walmart. The attraction of store is the self checkout belt which automatically scans the purchased items. Although few famous ethnic items are not available at this location. For example Roti. This is the only reason sometimes I have to prefer walmart over superstore, but otherwise it is always superstore.
Great store in a great location very welcoming.
Spacious and so well stocked! This location had everything I needed plus loads of extras that I didn't know I needed haha! Beauty dept had amazing deals and they had a bustling "discontinued" rack briming with a good deal.
Pg is awesome the shopping hours are great
Excellent selection of food and grocery. Joe Fresh addition makes it extra special.
The selection is fantastic and very cheap, but it's a real hassle to actually shop there. It's crowded, people are running into each other, super hectic, and the aisles are all so narrow that it's hard to browse without blocking other people. It's worth the shop, but I'd make sure you have time on your hands.
Every time I go here all the cash registers that they have I have a whole bunch of people on them takes a lot of time to check out. Besides that fairly expensive but if you're just going for certain items that you can't get at the cheaper stores it's really good for that. Don't go to the Express checkout does just cause people jobs I mean that were doing the stores job for them.
There is NEVER any shopping carts available inside the store. It's literally the worst for anyone who has mobility issues or has to go grocery shopping but that is in pain and needs a cart. The carts are only in the parking lots. And they aren't disinfected. The bakery area needs to be bigger so they can put more of the popular stuff out, as anyone who has to shop later in the day gets shafted because none of the good stuff or fresh stuff is left. The dairy section is ALWAYS nightmare to even look at. But sometimes I have no choice to go to superstore to get big boxes of Ninjamas. Best price. So I find myself shopping at 2 grocery stores in 1 day.
Good prices on some things
Great place specially for Asian grocery.
Awesome place to shop. Alot more selection compared to the Terrace store. Better prices too.
Big store well organized
The curbside pickup has been nothing but a disaster since March but only at this store
Baby game on lock
Love this place becaise if of their wide sepection of goods.
Quick and efficient. Found a couple great sales and made impulse purchases.
It's the super store has everything
Great prices but still wish they would help you pack groceries. Paying for a plastic bag is unnecessary
Good not enough tills open and took forever to get trough self check out
Good priced and good service
Lots of stock including toilet paper which doesn't exist elsewhere. Huge inventory and easy to locate products
Good prices. Nice staff.
No more positive feedback. This store is Amazing.
Decent sized grocery store with wine and beer available for purchase
Excellent shopping centre. More varities of international food mainly Indian food I would say. Great deals and super savings by earning PC optimum points.
Just your avarage SuperStore. Nothing to complain about.
Salvation Army Donations here
Great prices, crrrrrazzzzzy prices I love this place
Good selection, lines all open on Saturday when it's busy
Great selection. Cold beer. Excellent kabobs at the meat counter. Can't complain
No matter what day of the week, this superstore is always busy! Anticipate an extra ~20 minutes for checkout lineup.
I am a huge superstore fan and my family and I have been PC optimum members for nearly 2 decades. We have lived in different cities and experienced exceptional services from various Superstores and other Loblaws affliates but the Superstore branch in Lethbridge on many occasions has something greatly left to be desired. There are days the things we look for are not stocked even though there is inventory, the produce at times they have sold is faltered or partially decaying vegetables and some huge occasions, there has been rude staff encounters. We still come because of our loyalty and history with PC, but I think Superstore in Lethbridge can do a lot better. Here's to hoping!????
I’m a 30-something, white male and I’ve been coming here for about 3.5 years. 1. As others have mentioned, check expiration dates. Especially the bread which I’ve had at least 11 times bought home only to see mold on it a day later even though the expiration date isn’t for several more days. (Today, this just happened again so I’ve had it, I'm going to be looking elsewhere now.) 2. Never buy anything the staff has touched or prepared by hand, mainly the deli meat and salads. I spent 9 months with random food poisoning because of the ‘Black Forest Ham’ and ‘Tandoori Chicken’ from the deli counter. It took that long of cutting things out of my diet to narrow down why I was having random and extraordinary intestinal pains, horrible diarrhea, full body sweats and several blackouts resulting in falls off of the toilet. Once I cut out the deli meat, I never had a problem since and it’s been over a year now. I’ve had pre-made salads cause me to throw up after 40mins from eating it. If you don’t believe me, go to Youtube and lookup “CBC Marketplace Best Before Dates”, they specifically talk about the Loblaw’s company in general. It comes all the way from the top branch telling low-level staff how to tamper with the dates on meat products, from re-blooding old meat and seasoning it to hide the rotten smells to grinding up old meat with new meat. 3. When going through the checkout, try to pick a male cashier or any more mature female cashier (35+ years old). The younger female cashiers have the worst attitudes and no customer service. I’ve filled out numerous surveys (on the bottom of the receipts) and complained to the managers about this and it is still a problem. They treat you like you’re a pest, they don’t even say ‘Hello’ back to you and they throw your groceries around causing you bread to be smushed and potato chips to be crushed. I will purposely wait in a longer line to avoid the younger female cashiers but sadly, this store seems to mainly hire young female cashiers. (I support Canadian jobs and refuse to use self-checkout machines.) I hope these tips are helpful for you and prevent you from suffering from food poisoning like I have.
Really good quality meat and produce
it is now impossible to find the items you need based upon the signs above the aisles, it's really really horrible for that
I use the Superstore as our primary grocery store. It's clean and well organized, and it has everything we need.
Great produce selection and lots of organics! Aisles are wide and easy to navigate.
Has all in one bulk shopping
Disappointed in the size and selection. Not a full size superstore with limited selection noticed in frozed PC products and frozen dinners. Also noticed higher price in basic groceries, higher than the off season. (Brick of butter same price as the 1/4 bricks) This store is a disappointment for locals main store.
Good prices compared to other major retails
A well lite big box store. 4* due to teller line up waits, through no fault of the people working the till, just the lack of people.
Superstore is the best. It's a zoo, but it saves us a lot of money. The generic brands at Superstore are actually good.
It's a grocery store, can be busy at times, staff was friendly most of the times I've been here. Prices can be more expensive than at Walmart, good specials at times though.
Watch for deals. Sometimes the meat can be cheaper than Costco
good selection, very busy at all times, produce tends to be of lower quality then other stores.
Excellent comfortable place to do your groceries. I like how things are neatly presented and produce is fresh. They always have everything in stock and it’s to find your groceries.
While it's convenient you have to choose when you go, lines are long, prices are average quality also average.
So many good deals, friendly staff and fast lines
Got a cooked chicken and if hadlong hairs on it from the store gross then I called to complain there like drive it back would cost more in gas but had to toss it super Gross
Very poorly run store. Massive lineups. Messy isles. Many items out of stock. Used to be better than this. Must be under new management. Even the staff stocking shelves were complaining to each other about the cutbacks in staff hours.
Low cost grocery store.
No one checking that people coming into the store are wearing masks. Entire family of maskless individuals walked in and started shopping.
The cashier was very cheerful and helpful. The only negative was a man behind me at the checkout, not wearing a mask and going on talking about Covid19 is a hoax. Some stores would not allow a person with no mask into the store.
After shopping Costco we always make our way to the superstore down the way off of 64 avenue. Yes great store. And the staff are helpful and friendly. The store is kept neat and the items are mostly well stocked.
Great deals and a good place to shop when it's not busy, but their stocking leaves something to be desired. Next time I'll bring a hard hat in case I see this kind of thing again.
During the pandemic the store was still above capacity. No enforcement of mask rules or distancing from one another. Did not feel safe here. No employees to be seen to help. Only one at the entrance with sanitizer etc. Saw one person disinfecting the handles of the freezer aisle. You should actually use desinfectante spray out of your bottle and not just wipe the handles with a dirty rag.
It's nice and easy to shop, staff are friendly and happy to help.
This Location Specially The Pharmacy Is Horrible Service , Entire Team is Horrible , I don't know who lead the Team , He / she has no capability to be a leader otherwise the Service won't be bad , they need a big change in there , when ever people call for refill prescription no one answer phone or if they answer tell you to hold and hangup, we have 8 family members get prescription from there now we all changing to different pharmacy has better service , it's really shame on them and our family spreading word to other people about the service and I will be contacting the district manager for pharmacy of that location
During a pandemic lockdown, I don’t want a person approaching me, up close, trying to sell me a PC credit card or bank account on the way out. They weren’t even by their booth, they were lurking at the checkouts. He approached as if he was staff confirming my purchases. Please go away. The rest of the store is fine.
Not a bad place to shop, nice mix of products as well.
I do all my grocery shopping there, love the optimum points and plus I like that they have gift when you spend over 250.00 . Good variety, vegetables and fruits last longer than other places. Love the self check out scanning machine.
Excellent selection of goods and cheaper than Save-on. Quality of produce and meat isn't as good as Save-on Foods or Costco. You have to bag your own groceries, as well. I do like that they have a walk-in clinic there and pharmacy. You can do almost everything there. You can even get insurance.
Shelves were pretty empty
For a small town, it's the best grocery store to shop at in Midland since it has a great variety of groceries to choose from.
Offers Click and Collect online grocery shopping! Cheap and easy.
Always clean and great service.
Trolley coin policy is disgusting
Good produce and selection.
Crazy busy, tons of selection. Probably the best grocery store sushi I've ever had.
Fairly busy when I was there. But other than that I was able to find what I was looking for in a reasonable time. Will continue to come back here.
Always great deals! Bought some protein bars
Treat customers so badly, I asked about the return policy on a Amazon fire stick, and the front desk staffs said "Use it up and bring it back".
This superstore is always busy not once have I been there when there wasn't a lineup at all open tills. The pharmacy is decent usually only 15 min max wait to fill a prescription. They have the grocery shopping online and pick up at the store at this location which is nice however I wouldn't want to order fruit and veggies as they would be taught to give the older stuff first, good for there food loss cost as they can pass it off on a online customer. They havè a large Joe fresh clothing dept at this location as well as seasonal items bbqs and patio furniture, they also have a small seasonal gardening section with potted flowers all types of shrubs and potting soils fertilizer weed killer etc. They have an insurance kiosk for Sussex insurance and it's open until 9pm each day which is very handy. They also have a medical walk in clinic, as well as a cellular booth with a salesman, they are really friendly at the cell kiosk and will go over and above for all of your wireless need Overall a good decent place for all your shopping needs.
good produce
Best selection and prices short of buying in bulk (which is with a cap limit available aswell), to save even more check out personalized coupons/savings online
If you need Asian food, this is the place for you
A very well run store from what I saw.
Massive store caters for 80÷ of our needs , like the layout and staff are friendly
Yesterday was at this store. Wasn't impressed. Your mask mandatory for one. Handing out masks were over since August 29/ 2020, so you shouldn't try to make a buck from customers by selling them at the door. Another issue is, if masks are mandatory in your store, then follow all procedures. Didn't see anyone disinfecting all carts!! Or Santizing the conveyors and debit machines after each customer before proceeding to the next customer.
Shop regularly however cleanliness gas gone downhill lately
Good for what they are. There are better food stores in my opinion.
Big store, well organized, all shelves have required items filled, professional staff
Good sized store well stocked but it gets quite busy at times so wait times at the cashier are a bit long
It's Superstore, it has pretty much everything you need. No complaints, but nothing exceptional to note either.
Good store, great staff. Clean and pretty competitive prices. They lost a star for a problem with 30% off items. I was shopping here for a while and using self check out only to recently realize the discount isn't applied automatically. This has plausible deniability written all over it. You must inform a customer their not receiving the discounts they assume. If you don't, it seems greasy. You have to go into the system to apply these coupons if you're at a self checkout. My failure to do this probably cost me 200 dollars over 3 weeks. If this is fixed I have zero gripes. What a great location and business. Keep up with the good service and competitive prices please.
Who ever brings the pick up the load or drops the load in superstore any truck driver please be careful and rmr to turn off the refer because the neighbour gets disturb and she start taking photo of you and your truck Licence plate and complaints the truck company and company or you will get fined she has nothing better to do please watch out
Superstore always has the best selection in fruts, ham and fresh bakery. Lovely right? And also, you can save money with points options. Last week, a redeem almost 50$ in points. It was hilarious, just when you running out cash and you have points to buy your grocery is amazing. Costumer service is good here. I lost a boot of my youngest daughter and I founded it in Costumer service counter.
Really not impressed with the way they use a sticker to cover the part of the package that was starting to rot
Big store, nice items just like walmart
Always busy, and not enough checkout lanes open.
Reasonably priced for certain items. I love how they have clothing, household items, food and baby section
They have alot of really good sales! Plus you get points. I go atleast twice a day.
Depending on what you need the prices are affordable.
Too expensive They stopped carrying on many essentials
Kind cashier's and helpful staff
Long line ups
It didn't have anything I needed but it's still a lovely store
Too big, too expensive even thought Walmart is right beside them. No name chick peas, which is their own brand is 20% more expensive than No Frills. Been to this store many times, but not regularly, and never liked it.
Always a great shopping experience
There was a heat wave and they provided bottled water when leaving, Great Customer service
Best points program out of any grocery store. I especially love that all lanes are open on the weekend. Ordering online is quite easy as well. great for the introvert who doesn't like going out in public, lol
Amazing customer service provided by the manager Brennan. He is very kind, accommodating and respectful. This superstore is privileged to have such a good and skilled worker! The cashier Dev was also very accommodating of the customer’s needs and makes us aware of good deals! Best superstore in town!
Best prices we have found and click and collect is great.
It is just too busy and grocery shoppers are crazy people... Lol.... So it always feels hectic and the most stressful part is packing your groceries because it feels like they are rushing you through.
They have the best cheese croissants ever!
We have shopped here tweekly for the last 18 years. and I looked for other alternatives now. The last few years, product availability has significantly reduced. They have been out of the large bag of Seniors Dog food that we use for the last two weeks and areas of the grocery shelves are often empty of stock for long periods. I have watched supervisors belittle employees in front of customers so many times that I finally had to write a review. If leadership does not create a great work environment, employees suffer and astute customers notice and do not want to give you their business.
Friendly staff, very organized and clean, the parking lot can be a little crowded at times
Always a good trip for the essentials. With almost everything available you can't lose. Just remember to bring a loonie for the cart ! The staff are great too! Very grateful for that as well. Times are hard and the good people working here make it easier and less stressful.
Great selection of everything: Annual Flowers, Perennials, Bushes, Garden Vegetable Plants, soil mixtures and mulch. Great and friendly staff!
Good Grocery store
It's the amazing place to shop many food varieties.
Lots of everything great place
Great prices and a deli for sliced sandwich meats ????
A great store. Good choices in clothing.
Always a great selection good produce
Could not give full stars because tills are usually close so means long lines
Great great place for all Ur shopping needs and awesomely great products and at great prices
Always has what I want but with the new renovations and rearrangement of the store its hard to find things I need
Being a Superstore is not just by the super size but, it's really a One & Only Super Store.
It's amazing they have everything here that you need at good prices.
Clean. Nice wide parking . Many shopping options . Produce prices are always above market average .Help full staff . Discounted pakery always available .
Cheap prices and lots of deals.
Good store, but the parking lot for the whole shopping centre is ridiculously designed.
Fully stocked and the check out was quick and the cashier was polite and happy
Store not stocked
Clean,bright,not crowdy,staff helpful ....
If you want to buy groceries prices on boxed & canned foods ok but not as competitive as they used to be. Clothing and housewares are low quality. Steer well clear of meats, produce, diary... quality and freshness is highly questionable! …
I've been going to this store for 23 years now, it just keeps getting better
Huge store. Was a nightmare finding a basket and shopping cart as the store is massive and only one entrance was stocked with carts. Couldn't find a basket.
good store though very loud and lots of people
Love the variety at this store very clean. Good customer service and they always help me take groceries to my car when I need help. Thanks
Pricing is comparable to Walmart and has a better selection in certain things, like health and organic shelf stable products and cleaning supplies.
Large selection of grocery and non-grocery items. Long/late operating hours.
Lots to choose from and good prices
Very good supermarket for all those who are from any part of the world.People don't believe if something related to grocery or fruits not available in superstore.It has vegetables ,fruits, grocery,clothing ,pharmacy, Optical shop,The MOBIle shop,electronics,games,meat and fish seasonal and lots of parking area.It also sells plants,soil and fertilizers.
Lots of food choices and different brands. Great prices and the points program is great
Majority of my experiences here have been good. Usually has everything I need when I go grocery shopping.
This is my go-to store. I walk there about three times per week, passing Walmart, Longos, and others. The only complaint is they only seem to have carts ready about 50% of the time. But considering the new sanitation requirements, it doesn't bother me. I just bring my own bag. No worker has ever been rude to me or anyone else here (UNLIKE Canadian Tire next street over). They have good selection and prices and don't run out of things much. Parking is easy enough, but can get busy on weekends. They even have new charging for electric cars (but not Tesla)! They are limiting plastic bags, which is better for the environment (UNLIKE Canadian Tire next street over). Committed to maintaining a quality store and good people at this store.
Love this place best place to shop even beats Walmart prices
Great place to shop
Good store with good prices
Doing well with pandemic rules and regulations
Usually good selection of products and friendly, helpful staff.
Today December 6th of 2020 , I face a negligent and disrespectful billing service from one of the staff .the time I was there at 3:30 pm on billing counter 9.really people need training for upholding Canadian super store standards.
cc accepted. Free parking. Typical RCSS layout - produce, Joe Fresh, meat, deli, seafood, bakery, dairy, drinks, frozen sections. Seasonal items such as Halloween and Thanksgiving decor. available. Helpful staff. Clean and organized.
This particular Superstore is set up nicely and is clean. I can usually find a staff member if I need to find an item.
Nice store. Helpful staff. Nice and bright too
Great ap
Good place to shop except for weekends.
Fairly good selection. Most locals shop at Superstore after Costco to purchase what they couldn't find at Costco.
Easy to get in, grab what you need and get out. Love it.
Staff is always friendly, well stocked, and the prices are good.
Produce seems to spoil faster than other places. Selection is shrinking in all departments.
Staff are friendly, they have great selection. But my god do I hate bagging my own groceries when they can them through a mile a minute lol.
We went there last night and saw no plastic bags on the self checkout lines. They apparently decided to remove all bags and have you ask them for bags... No announcement nothing. It was not even on their app.
They have a great selection of.fruit and veggies and organic items
Pharmacy isle always smells like raw meat
Lots of stuff but awful to check out. Long lines and the sales are not awesome.
good food
Fast and economic
everything you would expect from a superstore location, carts need loonies, security on site, banking, pharmacy, produce and bakery are fresh, lineups can be long but steadily moving, social distancing in effect sanitizer available
Love it. Great one stop shop
Love shopping here. Never long lines as they actually staff cashiers. Excellent seafood selection. Parking sucks! I drive a truck and stalls and lanes are narrow.
Portuguese roast chicken, the bomb/awesome????
Best grocery store out there! Cheap and good!
Very cool tech is this store and frieny staff. Love my PC Optimum
It's a food place for shopping, plenty of parking spots and a good price gas station and variety of almost everything with a reasonable price as well.
It was very busy but checkout was fast for a Sunday
I'm always by grocery super store everything is fresh good price I really like this place
Superstore is the best! With PC points its like they pay you to shop there. good produce, dairy & bakery!
Love the place and pharmacy is the best
A fully stocked grocery store as one would expect it. I live in Barrie and will travel to Midland to do my groceries, a 45 minute commute...that's how much I like the place.
This store has gone down hill. I always end up going through 3 carts before I get one that drives straight and doesn't squeak or knock. The selection seems to be dwindling and the store's general organization is poor. The only reason I gave it three stars is that the pharmacy is decent and the sales on protein are pretty good.
They are consistently out of something. Unfortunately they don't keep their shelves stocked and that drives me to go other places to shop.
Love the prices
Gluten free selection needs to expand. And please bring back Canadian gluten free suppliers
Good but Gigantic. Not really recommended for the elderly or others who have mobility issues. The sheer size means that I would not normally choose this store to pick up just a few things. Other than that it is very well stocked and prices are reasonable.
Love shopping here, every now and then they have workers follow us because of me being First Nations. But haven't had one for awhile, guessing they know I shop enough.
Best place to get groceries in Oakville, also super convenient location and really fast service
I don’t like locking cart policy and make people carrying coin in pandemy
Well stocked. Good prices.
Good prices and fast service
Nice Big Clean store. I like shopping there when I am in Midland
This got to be one of the smallest stores in Winnipeg. Store is well maintained. Shelves are organized and well stocked. I find the parking a bit tight. If you're driving a midsize SUV, it's going to be a challenge to open your door if there another vehicle park beside you.
Lovely store with friendly workers and a very wide selection!
The superstore always has a great selection of food, very reasonably priced. Some of their sales are better than any other grocery store and they always have sufficient stock. It never seems to be too busy there either.
I can get everything I need from this store and it's well arranged
Great store, good for quick trips and cheap groceries with points system.
Variety in fresh goods
Love the click and collect option. I very rarely go in any more. Very convienent and I have yet had any issues with them picking produce or meat they have always been very good.
Nice supermarket, wasn't expecting underground parking availability. The market offers a wide variety of foods to choose from and bathrooms were clean. Would recommend
They have a lot. Good fresh fruit and veggies department. Bakery stays behind . Could use more variety
Clean nice staff organized money savy
We got everything we needed during our visit to the city and never had any issues with anything.
Lots of variety and good prices, bad parking for handicap
Very clean ! Very organized~ need a coin for the shopping cart tho
The only thing that would make shopping here a better experience is actually getting shoppers points on every thing like at shoppers. Im from oliver and we go here to do our major grocery shop at least twice a month, but when we drop 3-400 dollars on groceries and only walk away with at best 300 points its kinda frustrating. Especially when i can go to shoppers in oliver and the same if not more points when I spend 20 to 30 dollars.
Love the natural isle
Good selection but go when it's not too busy
Great place to shop for food and other items etc.
That call it a superstore, and it really is super. Their aisles are rotated 90 degrees the wrong way. Seriously they're the only grocery store where the aisles go left to right rather than back to front. I'm pretty sure their architect's wife doesn't let him do any of the shopping.
Always a great shopping experience for me since they renovated.
Typical Superstore, hard NOT to find what your looking for here. Could open more checkouts.
Good price for just about everything! Don't see a whole lot of staff on the floor but the few I've asked have been very helpful
Good for import foods and a general variety of packaged food and fresh produce. Zero service, frustrating at times. Everyone hates checking out because you bag your own and it's always cramped and rushed.
Sooo far to the pharmacy! Fairly long line. Otherwise, great service!
False advertising.. They have a big sign on building that says all tills open on Sundays and Saturdays.. THEY ARE NOT
Great place to grocery shop! Lots of items here you won't find in some other stores. Shelves look full and faced. The soup and pasta aisle always looks amazing!! ????
For Lactose free products, this is my store!
Very easy to access and near highway.
Everything in one place! Nice selection of meat
Cheap food but gets to crowded
We ordered ahead for Express Pick up and arrived on time and checked in on the phone making sure to explain we were collecting two orders for the same time slot. We were told there would be a short wait. A number of other customers arrived after us and left with their orders. After 30min we called again for an update. The calls would not go through a number of times before finally getting through it was clear our order had been forgotten. After over 40 minutes we received one order that had a number of items missing. We had to explain and ask for the second pick up order which then took another 10 minutes. A huge waste of our time which was the purpose of the pick up. Staff were unapologetic and seemed uninterested in making it right. We won’t be back.
SO FRUSTRATING!!!!! This store is sooooo frustrating...!!!!.. i have been here on numerous occasions...as i do really love some of the things they have... fresh rack of lamb being one of them.... but never go there if your in a hurry and want to pick up a few things... the aisles are not marked properly...... tried to find chips today.. you think they would have the word " chips " marked on a sign .. not make properly at all ... ?????? hell no!...... the aisles are sooooo long.... if you are trying to look for something it makes it even more frustrating... i asked three different people where to find pistachios ... no one knew where... until i went to the produce section and pleaded with them to help... they did.. ... when i phoned earlier in the day to see if they had rack of lamb.. i called three times....without an answer in the meat dept .... when i called the fourth time... i nicely and calmly explained to the manager and she told me to "hold on"..(without an apology ).... i did eventually talk to a gentleman in the meat dept... he politely explained he was swamped and had no time to answer the phone...... but the thing that bugs me most... is that after i spend so much time shopping i then have to bag all the groceries myself ... i feel rushed and i never know if I'm packing my groceries right...i can't imagine what older people go though... all this while I'm trying to be sold something by the cashier...!!! the cashiers hate doing it.. but its part of their job "would you like to buy our feature of the week"?.. owners WAKE UP!!!.. can't wait till Sobeys get rack of lamb.... they pack my groceries... and they have a store thats manageable and nice shop in and work in...
Online ordering is a great service, good online ordering system
Was well monitored for the customers coming and going. Was very clean with sanitizer threw out the store. Thank you for keep you're customers safe
It has everything you need
No line ups in or out. Usually pretty stocked. Once in awhile out of popular items. If on sale etc.
Nothing exciting, doesn't have a good layout or ethnic selection like other superstores I have shopped in.
Produce is always fresh, I hate that you have to use a coin to get a cart. I like the point system, and the store always seems clean.
I prefer shopping here but wish y'all had a Westside store!
Great online shopping. Don't even have to go into the store to pick it all up!
Perfect place for grocery shopping ????
Didn't find everything I went for so it caused me to go to a second store
Great store! This Superstore location is well-organized so it’s easy to find what you are looking for inside it. Shelves are well stocked with a huge variety of different products. Prices are also good, comparably lower than other grocery stores (such as Thrifty Foods and Save On Foods). Overall very good store!
Everything was great found all I needed easily.
Nice grocery store. Every home needed items can be found.
Dirty grocery store. Rude staff. Try the Walmart across the street where it is cleaner and the staff are not rude.
Some good deals. Sucks to pack your own bags and pay for them too. Ah well first world problems.
Many of the advertised sale items were not in stock, although sale signs were posted.
Always a great experience to visit this location. Staff are always accommodating and helpful. There is always a new look to this location as they change things around all the time.
Good selection and well laid out
Messy, but decent prices if you watch the flyer. Collecting optimum points doesn't seem to be worth much though
Terrible customer service. Terrible product. Superstore has focused too much attention on NON food items and the produce and meat selections are suffering a great deal. Asking for assistance today I was treated rudely and the sales associate shrugged. Superstore needs to put more attention to detail on actual commodities and less on how many towels they sell! Off to Metro we go
Big selection lrg. Food store so for a quick shop not the place. For filling your list with mostly good product, though some pc brands have really gone to the dog.
Love super store and rewards program. Absolutely fantastic
not easy to navigate no rhyme or reason to where they put things !
This is about the pick up order. In my experience, i called as soon as i arrived in the reserved parking, then they said they will deliver as fast as they can. But i waited a little bit longer than expected. I thought all the online orders are already prepared. Anyways, this is just based on my experience.
Great location and not too busy like many other superstores. Lots of cashiers open to check you out quick and efficiently. Store was nice and tidy
Amazing store with wonderful staff. I had a nice conversation with the on duty manager Cal, who was so friendly and knowledgeable. I will definitely be back! Thank you!!
I found a long hair in the chocolate cake I bought! Get it together people and wear hair nets please...if you already do, then something went terribly wrong in the bakery. I'm turned off will not buy another cake from them.
The PC Express service - the employees are genuinely very friendly . the customer service is excellent. BUT. twice in a row there have been missing items on my shopping list, I was charged for them and the items were not part of the substitution list. Seems to be some process issue to doublecheck items. Otherwise the store is fine and seems to be my go-to store.
This is a decent place to shop. The store is always well maintained and the staff are friendly and helpful should you require assistance. If you have kids 12 or under, they can get a free cookie at the bakery which is nice.
I visited this store just to grab something fast it has nice options for food.
Its quite expensive or 'expenses' as my grandma puts it, but the quality of the food is A+... like the fruit and veggies are handled good
Enormous grocery store/department store in North Oshawa. A couple years ago this store had inferior quality produce at premium prices which used to make me insane as I would shop here for the variety. But they've definitely made an improvement in that department. Generally helpful staff. Store has a Wine Shop and a beer/cider fridge.
Again. Another RCSS out of stock on a first day of a promotional offer on the Rice retailed for 11.88
There is always good deals you can find here. Massive store with great products, produce, seafood section and great meat section. All the locations have something tailored towards the demographic of that neighborhood which is very unique and excellent to see. I think my only feedback is parking gets a little crazy during weekends and they could sometimes use more cashiers other than that excellent place
its like walking in to Walmart you have to waste your time looking for groceries i like the way store before now i shopping at co op there store hasn't change and the staff doesn't talk on their cellphone they are good employees i have videos of superstore and i noticed its like that in Walmart no more superstore for me and my larger family and friends
Great selection of items and food. A go to location for more Asian themed foods too. Only down side is the location of the store is far for anyone not living on the South end.
Love this store nice and bright, good prices, and don't forget the points!
Good selection of products and produce.
great to go shopping, you get to go and get what you need and has a variety of what to choose from. good prices and has the gas station next to it too across the parking lot. only problem is that the natives are on constant surveillance, letting any that are from out of town know.
Curbside pick up - real life saver.
Prices are getting too expensive to shop there. To shop anywhere really
The best superstore I've seen! Five stars from me always. The Joe Fresh section is just amazing, has a lot of variety and reasonable prices!! I totally love this store :)
Great variety, fresh food, but the sushi chef speaks very little English and was little help picking out a selection for my son.
Love this store! My go to grocery store in Oakville. Very large, open , clean and clear aisles with lots and LOTS of merchandize to choose from. I get lost in the selection or sometimes go crazy exploring for new tastes and products in the market. Espl love trying new PC brand products and above all the PC optimum program is a big bonus which elevates my shopping experience.
Love price matching stores! Fresh produce and great quality of meat! One complaint i have is their bread isn’t very fresh!
they have an asian corner where you can buy asian spices mustard oil etc.
Great shopping friendly service
My doctors office is located upstairs. It is handy if I have to go shopping. Staff is friendly.
Big superstore. Good parking and plenty of ethnic foods selection
Thanks for the feathers in my turkey guys.
Save even more by collecting PC Optimum points!
Almost always got what i need.
Love this store! Really like the availability of almost anything I want. The cashiers are very warm and efficient. If you need steps for your Fitbit day, this is the place to get them.
Very Well, people were helpful and pleasant.
The largest, cleanest and most tidy store in Moose Jaw with really good prices.
Good fresh veggies and fruits
Really good deals every week. But i wouldn't recommend it on Sundays, always missing a lot of products.
Took 3fu0$n trys to redeem my points grrrr
This place has it all! It’s overly packed, no matter what time you go! I’ve been to this place few times, and every time, it’s packed. The fresh produce is needing improvement. It’s not a cheap place. When you find out your oranges are going bad, you only picked them up three days ago, it’s upsetting. I find that with most grocery stores, the quality of fresh products is very much lacking. I go there for the convenience more than anything. It’s open late. It has everything I can want, all under one roof.
Amazing baked goods. Visited eye glass store. Staff knows there products. Watch for sales, buy 1 get 1/2 off second pair
Typically busy. Prices are good for grocery in Winnipeg. Out of stock is a concern in meats especially on sale items. Store conditions can be sloppily at peak times due to sheer volume. Produce is usually excellent both in terms of variety and plquality. Meat is a weak point. Grocery selection is broad, but assortment in terms of flavors of the same item can sometimes be limited. Fresh seafood is nice. Bakery is so/so with some in house baked goods. PC optimum program is great but watch your bill. I have caught a number of times where you don't get credited for points when offered.
only place that me and my 3 kid lets can live off of $175 a week 4 food
Joined the race to the bottom. Very little selection for higher quality items.
More expensive than other grocery stores but better selection and more services too.
Where I do regular shopping starting to switch over to sobeys however for the fresher produce fruits as well
Crazy layout, seems like it is always changing but it is open late and has pc products that I like
Prices good. Deli closes too early and deli prices are high
Great place to shop.
The superstore is one of my go to places for just about anything. Together wit fortinos they pretty much got me covered. I love their health food section and the pharmacy. The produce is good and the pc private label will beat the national brands every time hands down.
Better than other grocery options in Lethbridge
From Fresh veggies to cold beer you can find it all here
Good selection of product and reasonable prices.
Love this store has great variety of organic foods
Superstore is great for the best prices without memberships and the freshest vegetables. Loblaw owns both superstore and TnT and the stores share the same quality! If you are ever in a bind either store (which ever is closer) will have the qualities you need for a meal prep and come cooked meals! Even on a bachelor's budget I believe superstore alone keeps my food budget low!
Groceries are so expensive
No posh tonic water
They sell non gmo fruit and vegetables
Decent place to shop in the area. look for no tax weekend.
Great grocery store! Staff is friendly and the facility is very clean.
The vegegies are not fresh at all. And the prices are still to high. So I'm disappointed I didnt get all my items on my list.
I've always found the products here to be a good quality. The building is clean, the aisles are clear, and I don't have to wait too long in line to check out. It's nice!
It was fine but it bugs me when places now a days don't take something like a visa
Way better than Walmart!
Long lines at check-out, and virtually no express lines (16 item or less) and self checkout often more trouble than it's worth. More express lines, please.
I tried to purchase Castelli pasta. It was on sale for $1.49. I get to the till and it rings in at $2.98. I note to the cashier that it is in sale. She pages for grocery help to call her to verify. Three times she called with no reply. I got tired of waiting and left without the pasta. Not a great experience and felt bad for the cashier being ignored when she was trying to help me.
Clean, lots of variety. Love Sueprstore for organic products especially.
Shelves are empty lol... but the employees are smiling....n joking
Huge location with an excellent selection of home decor & kitchen items in addition to the grocery department.
Great prices and selection.
Always a little busy which I fell is a good sign
This is a great place to go shopping for your groceries. They have great prices and great workers and also it is in an awesome location. I love how they have added a gas station as well that makes life a lot easier and travel time cut down by a lot.. I'm very satisfied with my time and my shopping that I got done at superstore . I would recommend I would recommend this store to anybody that is looking to get groceries at an affordable price and have a huge variety and selection to choose from.. And another thing is that there wasn't many people there so the lines were not that long. I was in-and-out in a hurry.. One thing that I would say say that wasn't so good was the parking lot and it's the parking lot and how busy it was. And also the access to 200 street was not as easy as I would hope but or overall I really think this place is a good grocery store to go to Good job superstore or should I say the great Canadian superstore
Always a busy store. Good selection and sales for groceries/meats/veggies etc. Long line up's for check out. Self serve check out line was pretty quick, a lot quicker than waiting for cashier.
Love the pcawards
Huge store with great selection! I was able to get multiple items in one trip. Often have many of the things I purchase on sale. Friendly staff, good one stop shopping.
????????
I always find something I didn't realize I needed until I saw it down one of the aisles. Great freshness on the veggies and I even ran into some Captain Crunch that was on sale just when I needed more!!
Always busy, some staff with masks not covering nose
The prices are fine but the layout could use some updating
Everything you need and more.
Has everything you need
Waited almost 10 minutes to cash out but otherwise great selection
We've started doing our "Big" grocery shops here. No complaints awesome selection.. only down side is I find my fresh fruit and veggies go bad quickly when Bought here ????♀️
Its a big grocery store. They have some other things there too. Usually busy. Bad parking
The selection is pretty good here. Came for candy but they hadn’t restocked recently. Came back a few days later and they finally had what I wanted.
Our experience here was great. The store is well lit and clean. Washroom facilities are available here. I have shopped at lots of Superstores over the years and this location is at the top for its easy access and lots of parking. The store is well stocked and arranged. I like the Joe Fresh clothing line. It’s a grocery store so I think you know what it’s all about. Prices are good and it’s easy to navigate the store and check out efficiently.
Super store is the store to shop at! Great prices and friendly staff. Only thing I would change, is on cheque days, have More Cashiers on.
Good offers
I give 4 stars because it seems this store can't be bothered to keep carts in the store. Other than that the store is mostly clean and the staff are friendly. They're changing stock around a lot so it's sometimes hard to know where things are. Also be careful of the prices on produce. Bought a tub of pine apple and not only did it taste bad it was priced 2 dollars more than any where else.
Good selection of baked goods and kitchen items
Ok
Fruit is always fresh, pretty decent assortment of protein/workout shakes/powders and always enough tills open
Good selection of options with decent prices.
Great service, lots of variety and oftentimes you find great deals
Reasonable prices,earn points on things you need
Used their online ordering serves. I orderd letting them know when i would be picking up. I just parked in the designated spot. Phoned the number and they brought the groceries to me. If you have elderly or disabled freinds or children or dont have time to shop i recomend this.
Terrible parking and entrance. Good prices and selection.
Huge. Worth the hike. Best cashier Service in Prince George BC.
I love when they added Asian foods aisle!????Some Filipino/Philippine products that we're craving are available.???????? Also love the korean snacks????
Shelves not stocked. Boxes blocking the isles..very dirty. Very unpleasant store to shop in.
My Indian stuff is available sometimes so, its so good for people like me
A good store environment
Clean, organized, helpful and attentive staff!
Not a fan of 'multi buy' discounts as that discriminates against single people, seniors, and the less fortunate. However, that's not a decision made at the local level. This store is generally in good clean order and is generally my go-to grocery store thanks to their price matching policy and product selection.
Friendly knowledgeable staff, good selection of fresh products student discount on Tuesdays and they price match
Can find what you need, wish there was a larger selection of organic food but its very doable with what they have.
Great service helpful staff. Fairly large gluten free assortment.
They usually have a meat special and price ranges for everyone. Also sushi bar and beer isle. They even have a toy section for kids. Its like Walmart but better and they have more cashiers on. Perfect!!!
Typical Superstore experience. This one is really clean.
Always a wide selection of fruits and vegetables. Largest local selection of culturally-specific foods at reasonable prices. I don't care for the quality of meats, however and I shop elsewhere for that.
Very large selection. The prices are a bit higher for certain items but the quality and quantity are very good.
Definitely one my Main shopping Stores, I really like the perks of Having both a bank card and a Credit card with them. Makes shopping that much more Fun
Used to be our go-to store for International/Asian goods, not anymore cause they're getting rid of all..
Clean and well kept. Good value with PC points program. The store has a Mobil Gas bar recently converted from PC gas bar.
Good location with a lot of stock. The seaweed salad needs to stop containing sugar though
Nothing special. Fruits and veggies look good,.prices are fair and there is a Joe Frezh
The location is great. Some item's price are very good but someone not so good. I even find a 65 inch tv sale on 499 cad. And I also like the food here.
Lot of tills open very busy but moving people through quickly.
Best place for daily home use.
Shelves are always stocked and they have some good deals. I’ve always shopped here in the past .I reported cartons of eggs broken in the very front of the cooler. They were still on the bottom of the cooler two weeks later. While there doing repairs at the store, I had the pleasure of seeing 3 male staff members use the bathroom then return to work without washing their hands.
Nice big shopping center.. Clean and organised
Eh it's got all the stuff you need, and the stuff you don't.
Covienient location. Friendly staff
Holy, this place is so expensive. I mean if you shop here you might as well shop at costco and get more stuff for the same price and quality. Not really sure why people shop here if there is a walmart right across the street.
Don't buy their platters that they make. They don't care about the quality and how to seal the container. Lifting it up, opens it. Any moment the container opens. How is this sanitary? If a container constantly opens how much gets into the food?
Just the right size grocery store. And great customer service from Cashier Haley today. I almost lost my list! Ty Haley. Give her a raise
Prices are better at no-frills
Usually has everything that I need, even healthy alternatives aisles.
Used to be better. Not a fan of the direction this store is moving in.
Was pleasantly surprised at how big the store was + the great variety of groceries + clothing + other items at great prices.
I enjoyed shopping for groceries here
Very professional people . great service .. Thanks Miguel and Shawn..
Great prices
Always busy and often out of stock on items we frequently buy.
Produce isn't quite fresh, you have to sort through to get something decent.
Great store but slow checkout.
Great Staff and service members great selection of items
I'd come here regularly for medium grocery hauls or if Costco trip is out of question. Very good produce selection, including stuff like Lemongrass, lime leaves, okra a similar stuff not widely available in smaller stores. Organic produce and Deli definitely needs some work but the fresh fish and diary selection is decent. I'd also appreciate a slightly more healthy option in the bakery.
Good prices and a large variety of groceries and other goods. Sometimes they run short in a couple of items I wanted to buy
Awful social distance regulations
Very nice and organized store. A very good selection of goods and the produce and meat very fresh. I enjoy my shopping experience there.
This store usually has fresher selection of produce and vegan products, and the prices are very competitive. We enjoy the faster checkouts compared to the much more crowded Walmart in the same plaza. We have chosen to shop at this store much more frequently in the past several months and have been very satisfied.
The deals are great but the clientele can be a bit brusk at times.
Great experience
This Superstore seems to me to be a smaller location. There may be some items you can't get at this location, even in groceries.
Decent selection of produce and good prices.
⭐⭐⭐⭐⭐
I love the selection and the prices. Have never met a rude employee. Free cheese bread for the little ones while you are shopping. I have always found absolutely everything that I go in looking for.
Very slow at the till
Nice staff the only thing is sometimes you have to ask two or three isle workers to find someone to help you find an item. Sometimes you may even have to .. find it yourself ????
The staff are helpful and fun when you engage them in conversation, they will direct you in where things are. Too bad they can't wear roller skates any more LOL These days oh wow... Never going to happen lol Overall a great experience! Not sure if Loblaws Pharmacy I Has their own page, but I must give them 10 stars instead of 5. What an amazing team!!
The way they make u line up is terrible to get to the cashier's. Other stores do not do that only place the lineups were similar was 1950 USSR.
Frequently out of stock on many PC products which should not happen as often as it does!! Everything from water to pet food to snacks. Frequently out of stock for several weeks at a time. If it wasn’t for the fact that this store is the closest to me when I need something fast...assuming it’s in stock... I would never go there.
Fantastic shopping in Southside Lethbridge. Easy Transit access
Veg and the fruit ,and the store layout.some of. the meat prices.
Very busy and a little disorganized, but that's not really on them!
In general a good place to shop at on a budget and they have a wide range of selection of produce and ethnic food. But very manipulative with their pricing and shelving. I know this applies to almost all grocery stores, but this one is different because they are the only ones who carry certain products, and when demand on these products increased, they either raise the price or take it out of stock altogether !
About 60% of our food shopping is done here at the Nanaimo. Superstore has the best prices in town and a decent selection. Meat we prefer Costco, Veggies are not always as fresh as Country Grocer or Fairway market but the prices are good enough to draw us here. Also we find the Presidents Choice Brand is as good or better than many of the name brand items available – which was a surprise at first to us.
Competitive prices and selections
Good prices, well stocked in all departments, helpful staff.
As tourists for a couple of days staying at the nearby Holiday Inn, this was the get-to store for our needs even in the wee hours of the morning of our departure. From the little maple flag souvenir corner at the entrance to the great selection of lunch and dinner choices - which were all of decent to great quality - we were always satisfied with the goods we got from here. Only minor issue we experienced was the lack of bread options during the early mid-week afternoons we went in. Staff was decently friendly, aisles were decently clean. Certainly would make this my choice of shop once I am back in town
Excellent place to shop for great deals
Found it very difficult to find PC Extra Old Cheese, as they have cheese in the deli section where I couldn't locate it. I asked someone who works there for help, and was sent to the dairy section, where I couldn't find any of the cheese. I asked someone else who was working closer to the dairy section, who sent me down an isle, where I finally located it. Also, I was unable to locate the electronics in the RCSS. Other RCSS stores have been laid out in a way that I had little to no trouble finding the items that they carried. So all-in-all, I wasn't very impressed with this location, including the initial directions I was provided by staff while I was there.
Great selection of produce. Clean. Staff could be a little friendlier though.
Same everywhere. Cheap gas with Plus points.
Great place for all your grocery needs. Very fresh food and clean store. Has some nice home items as well
WENT TO BUY SOME GROCERIES FOR THE COTTAGE THAT WE WERE STAYING AT AND I MUST SAY THE SERVICE WAS GREAT AND SECONDLY, THE GROCERIES WERE CHEAPER THAN IN SOUTHERN ONTARIO. BOUGHT A CASE OF 24 WATERS FOR 2 BUCKS!!!
I love superstore! It's awesome!
My one stop shop. ????
Good superstore fresh produce, well stocked shelves.Smaller clothing selection than most selections, but way better than Walmart.Lots of parking, good seasonal selections.Good sized Pharmacy.
My husband & myself got our boosters here on December 21/21. Great service! Friendly staff! No waiting! No pain! Thank you!
The customers are great, the staff are helpful
I like the fact the spirits store was accessible from the grocery store. Nice wide aisles, lots if cashiers, and a very clean store.
It is a fairly big store and it has a lot of different sections such as food, clothes, car stuff and it also has pharmacy. multivitamins are actually quite cheaper over here comparing to shoppers drug Mart and I would definitely recommend having a look at this place if you're looking for vitamins. Customer service is also not that bad.
I love Superstore, they price match Walmart have great selection, clean environment and that's why my company spends between 7500-10,000 per month at the Nanaimo location. However, I'm completely disappointed in the assistant manager Dave. A few months back, I asked if they had an item in stock, he replied " Let me take down your name and number and I'll get back to you...he did not, ..no worries, they're busy and I can understand that. So, I was a little apprehensive in asking him for another PC product yesterday, but thought I had nothing to lose, he normally seemed rather friendly anyways. This time he was very aloof, but I chalked it up because the store was soon closing. His reply was "you are in here all the time, I'll message someone and find out" started talking to someone else.. Ok, he seemed indifferent, but sort of compliant at least. I was leaving the store's exit the next day and I casually mentioned it when I met him at the door, mostly because he really didn't convey what he meant the previous day. He angrily snapped back at me in front of everyone he yelled "SERIOUSLY??" and walked away from me. I did not mean to offend him, I turned to follow him, perhaps he wanted to communicate what he meant. He looked back not missing a step and murmured something but I didn't understand what it was. I turned around and left the store, feeling awful, and very embarrassed. I went to Walmart, did more shopping, and on my way back home, I got to thinking. You know, why should I have to feel bad for wanting to do more business with SuperStore and inquiring about their products? I would stop in and let him know how rude he was and how it made me feel. I saw him walking through the self checkout and I said "Dave"? Can I have 30 seconds of your time? He asked, who am I? I replied "a customer who spends up to 400 dollars a day here". "What do you want"? he replied. Irritated, I replied "better communication from you, for a start, and your attention without walking away would be great. After a brief exchange of unpleasantries, he outright told me he didn't give a sh*t Those were his exact words, and to never bother him again. Well, at least he was being truthful now. I assured him I wouldn't not, but would definitely report this to someone. Again he reiterated "I don't give a sh*t" I replied that was obvious.
Reasonable price and easy to locate products
Convenient but prices are not very competitive
It's a good place for all grocery and home needs
This store is in a rough area. They have a parking spot reserved just for police so that should tell you something. It is not that the store or staff are bad but the location is just really unfortunate. You will be able to find all the things you'd normally find in a Superstore with a few extra security measures though. I.e. locking cabinets where the clerk will have to unlock, coin unlock shopping carts either a looney or tooney, etc.
Good prices..on lots of items..again..you must know your prices
Fresh produce and a good selection of international products
Great selection, well lit... bring a looney for the grocery cart
I love this store. My favorite place to shop groceries.
My go to grocery store...Great selection...
Great prices, friendly staff. Always great selection.
clean, always stocked, great variety and prices
I was only in Canada for a few days, but my friends and I had to stop by the Real Canadian Superstore! Not sure where the non-real ones are, but we made it to the real one! The only downside was that it felt like we were in a refrigerator the whole time we were inside :/
Love it
Not fan of it but not bad.
A super store same as the rest. No surprises. Best bet for ethnic foods
This is a great store to shop as the food selection is great and there are many other items to choose from as well. Service is great as well
Fresh produce and good meat.
Always great
Good selection, on weekends they have all of the checkout lanes open which is amazing
Had to wait a long time on the phone to make a simple inquiry. Waited 10 mins on dead air with no one checking in . Got disconnected, called again and was immediatey put on hold again for another 5 mins.
Garden center is nice. Seems the grocery store is always busy
Our perfect grocery store
The Butcher shop needs to get fresher meat ????
I do most of my grocery shopping here. Good brands. Good prices on most things. Nice natural foods section. Some produce is digusting at times and left on display for a long time after it is no longer fit for sale. Some of the deli staff clearly don't like their jobs and treat customers poorly if not ignoring them altogether.
Outstanding customer service. My PC Plus points account was hacked and all my points (250,000) were removed from my account. SuperStore immediately froze my account, emailed me and helped reestablish my security options AND reimbursed all my points. So happy :). Thank you SuperStore.
Perfect ❤️❤️
Nice store, always has what's advertised on special, quality produce.
It was good. Now they canceled many of the middle eastern food, such as olives, hummus, Zaatar and other good stuff .
Wide variety of groceries are available here!!! The best part food is always fresh
Good for prices.
Just wanted to give a shout out to Carl the buggy boy for enhancing my shopping experience at this location from parking my car to returning my cart, he reminds of resort staff when I go vacationing to the Caribbean islands - so jovial and refreshing. Ty for putting a smile on my face and for checking in with me regarding my shopping experience in the hopes of achieving true customer satisfaction.
There's self checkout for your small grocery shopping experience, and a lottery kiosk if your feeling lucky.
Good selection of foods, clothing, housewares and small appliances.
One of my favorite grocery stores.
Always stopped here for my grocery
A lot less chaotic superstore than other, if there’s such thing! But I like coming to this location because feels quieter and the customers are not as rude. Worth the extra in driving!
Great deals and click n collect is awesome
Very, uncomfortable place to shop as they follow and watch your every move. Security ( treating their honest, loyal customers like potential shoplifters) making you feel like you've done something wrong.
best grocery great prices and they always price match
I got groceries
The staff was super helpful, the cashier was understanding of my very pregnant state and slow sloth like pace and was very knowledgeable about my PC Mastercard and the new points system being rolled out February 1st.
Used there online delivery service in the summer and got charged $100 extra for items I didn’t purchase. Management told me to expect a refund that I never received. When I tried to call back, they just told me to wait for it to show up in my account but it never did. Tried to use their online delivery service again tonight and waited over 2.5 hours in the parking lot because they kept increasing the estimated time of pickup. 2.5 hours!! At the end of it all, we called them to remove the substitutions they made and they ended up charging us for all of the things we tried to take off. I’m not usually the type to leave a 1 star review but I am just baffled and extremely disappointed overall
Stay away from Cooked chicken, it is +3$ than in Costco
Good grocery store. Good selection. Very full at times though.
Love it.
Good assortment of food. Found what I needed
I love shopping here
Good prices huge selection of varied products
Not quite the same as the Superstore in Ontario (Niagara Region). No hot and ready foods. Kind of pricey compared to save on.
In my experience one doesn't go to Superstore expecting good customer service; Penticton is certainly an exception. The staff has been friendly and accommodating. Great prices and points help too.
Cashier seem clearly frustrated working here, they don't even speak with respect.
This one isn't as busy as the one on McPhillips. Whenever I visit I always find it well stocked. Checkout is quick more often than not.
Always good produce and love President's Choice. Open till 11pm which is great.
We regularly shop here. Come if you can during morning or early afternoon for less traffic. Most prices reasonable. Lots of parking and has bar. Use PC credit card to get free groceries.
There was lots of food and the staff was very nice. The do do Scanning Code of Practice. I also think there Pepperoni sticks are a really good price. They also had really good looking cooked chicken with two different flavors.
Always a big place with almost too much selection. :)
all lanes were open which made it a quick trip
Nice selection. Ample parking. Reasonable pricing.
I love Katie and tarek's it's pet friendly it's a great place to socialize and start service dog training
It's all my needed stuff available
Great selections of fruits and vegetables. The self service checkout really helps with quick visit.
Nice place to do shopping
If you are looking ethnic food, it's a great place to find them. However vegetable freshness tend to be be meh at best
Good prices
Good prices but they are often out of stock on item regularly in stock
Great place for decent veggies and organics but don't shop on welfare week they raise prices and less deals like every other store in town does
Good deals if you watch the flyers
Always great deals found here. Luvin it!!
I like SuperStore...clean, lots of variety, good prices and sales. But I have to say that in the store yesterday I was very surprised that many of the staff were not wearing masks and they were out and about with the customers... This is not good.
Expanding ethnic food choices and best grocery prices in town
Lots of great variety at this location! Took one star away because the staff there can be rude and condescending sometimes.
All most like costco
Good prices so it's always busy!
I drifted around with the shopping cart.
Best price shopping center for everyone
Always shop here, reasonable prices and friendly staff
Click And Collect is awesome if you're busy. Friendly staff deliver tour groceries to your car.
Found king crab here but super busy
Really impressed with their covid cleaning routine on the self check out lines.
I used to shop more at Superstore but they rarely have what I am looking for anymore
I've been happy with the products and services.
If you are looking for groceries and reward on every purchase this is the place for you
Friendly people.
Always a great time.
Good selection, one stop shop.
Love the selection of International Foods
Gave good choices to select from.
Great click and collect service....been a positive game changer in shopping with children. Now I can do it online while they play. It's a win win situation!!
I like the prices and the produce!
Some staff are too busy on their phones to actually pay attention to their customers.
Its usually well stocked and fairly clean. Customer service in this place is non-existent.
Staff was rude. And the phone kiosk in there always smells like sweaty armpits
Great selection, price saving specials, excellent service
Very much your typical superstore. Great staff, good selection of produce. Deli, bakery, seafood, electronics, cosmetics, pharmacy, Joe Fresh plus a health & vision clinic.
The shelves were bare. Fresh produce was non-existent.
Fairly inexpensive food essentials but for meats I usually go elsewhere.
I was able to buy what I needed at a good price
PC express is HORRIBLE! I consistenly wait between 40 and 60 min for my order. They also don't do a great job with substitutions. Replacing frozen chicken breast for fresh isn't rocket science.. Never again.
Couldn't find any thyme. Stock was ok for what you need daily. Fruits n veg,were plentiful
Quite often out of stock on important items including their own brands.
I don't know if it's just this location or all of them but I got the worst possible service. I suggest never bothering to phone because they will just ignore your call. If you're in the location itself I'd suggest just leaving because if you can't find what you're looking for you'll never find it without wandering for hours because god knows they have no form of customer service. And god forbid you're one of the select few like me who like to still print pictures. Not only have they gotten rid of a physical photo lab but their website makes it incredibly difficult to order them, and once ordered it take days for them to finally arrive and whatever location you've sent them to, for me that would be Gateway. I had to phone in after 5 days and they didn't even give me the photo lab extension after I listened to the directory 4 times. I ended up calling a different department and have them direct me. And since they got rid of the actually photo lab you now have to wander aimlessly till you find one of the kiosks and then just sit there until the "proper employee for that department" finally sees you.
This store is HUGE!! Hard to find things like all supercenters. Prices are a little high, but same as Sobeys and Metro... Like it though!
Had what we needed. Thank you
Big, clean and bright, short lines :) But no cilantro??? :(
The best supermarket in Canada. Our go-to place.
Good place to shop. Wide variety of products and prices are good.
Nice atmosphere, helpful friendly staff
Terrible shopping experience. Calling before for curbside pickup. After 20 min drive and half an hour waiting in the car, they told me they did not have the stuff on the shelf and at the back.
I am starting to really dislike shopping here. I shop here specifically because I like their PC Blue Menu naturally flavored soda water but 95% of the time I cannot find it on the shelf because apparently they are out of stock. I have tried many times to find a staff member so that I can find out if they have more in the back room, but that is a fruitless task. I go up to customer service and they tell me the same thing every time (without checking first)... "we only have what is on the shelf". I find this hard to believe as I have worked as a stock clerk in a grocery store before. I just think they are too lazy to find out. ????
The real Canadian superstore is a great place to shop whenever the prices of other stores get too high.
It was kinda dirty and messy. Would suggest the online shopping 100%
quick friendly service and great deals! Thanks superstore!
Great store. Floors are very dull and displeasing.. pls let me know if hiring floor cleaners/wax lol
Needs more cashiers open.
Great cashier, a pleasure to talk to. Although our world is so computorized now, most people don't have time for each other, verbal communication is a lost art.
They always have whatever your looking for and for a great price too!
Clean and well stocked, has a bit of everything you need. Well stocked vegetarian sections.
I love that they have a health food section and a wide range of produce.
All types of halal meat
Too busy especially during this virus no one stays away the 2 meters, No one is wiping down the carts or the baskets now you have to wipe them down yourself, self checkout is a mess just had to ask the worker to wipe it down for me after seeing two people use it before me with no wiping down in between, coworkers and shoppers with masks pulled down or even not wearing any walking around. Honestly go somewhere else if you have anyone with a bad immune system at home, will be going to walmart for the rest of my shopping, at least they are doing things properly.
Good selection in produce section . Quick service at register .
This review is mainly for the Cashier, Adel. He is sincerely such a nice person and his customer service is excellent. Keep up the amazing work!
Great selection of cakes!
I love Superstore we found all my daughters school supplies and lunch stuff! That cashier Cheyenne is so helpful and very cheerful
Store manager Greg is one of the best I've ever come across in this industry.
Great place for groceries
Great place if you are willing to go out of your way to save 30 cents.
Good non veg and frozen food collection
Store is clean and great selection but have to wait way too long to check out. Need more staff @ the registers.
Excellent selection of food, cosmetics and pharmacy items. Prices are quite good, but you have to bag your own groceries, which is a pain. Located beside the Yellowhead Highway, and served by two transit routes.
I don't review unless I'm really impressed or really disappointed. My latest experience was by far the worst customer service experience I've ever had. I went into the store to purchase some loungers that were on sale. After getting confirmation that I could buy them (non essential/essential rule, etc.), I went to customer service to figure out the best way to purchase them and load them. They were already assembled so I wasn't sure they would fit in my vehicle (or on the cart to bring them to the cash) so I asked the guy working the customer service counter what he recommended and whether he even thought it would fit. I told him I had a truck that I could come back with to pick them up but wanted to pay for them first. He told me that he would call the other department to find out. After chatting with someone on the phone, he asked me what vehicle I had, I told him a civic sedan and reiterated that I had no clue if it would fit. He then asked if my seats go down and I replied yes. After he got off the phone he told me I could pay for them there and then drive to the closed entrance to get loaded. I set my vehicle up to be loaded and drove to the entrance. There was a young man there and a younger lady who was probably a supervisor. As soon as I pulled up she said these aren't going to fit (I realized the same right away as well) and then said to me so you want them refunded right? I said no I want them I will come back for them with my truck. She barked at that me "we can't keep doing this, these can only go in vans or trucks not cars." I responded that ya I wasn't sure but I can bring my truck. She then said he told you it could only be a van or truck, I heard him, literally accusing me of lying. I was so taken aback I actually had no clue what was happening. My initial response was to look at the young worker there and say why is she talking to me like this? I corrected her very nicely that when the customer service guy asked me what vehicle I drove I said a civic. I even mentioned before I bought them that I can come back if they didn't think they'd fit. All I did was follow their instructions to me and I was yelled at for no reason. Once I told her that I mentioned to him it was a civic she sighed and picked the loungers back up and as she was walking back inside the store she said "let's take these back inside so no one steals them on this guy. If you're not back by 8 pm I'm putting them back on the floor. I'm not waiting." She actually wouldn't even listen to what I said. If she just stopped and listened she would have realized that I wasn't aware they already knew it wouldn't fit...that wasn't relayed to me...and she would have heard me tell her I live less than 5 minutes away and was ready to bring my truck anyways. They just forced me into a situation where I was treated like trash. And I'm not happy at all. It's one thing to have bad service, it's another to disrespect and abuse your customers. I own my own company and deal with customers on a daily basis. That is not an employee I would ever want to represent my company. When I showed up less than 15 minutes later to pick them up in my truck, she didn't come back out and was very curt on the phone. She clearly didn't get the message. I called customer service back to relay what had happened and the older lady gave me some boiler plate we thank you for input and will let the manager know. I don't blame the older lady, she clearly didn't have time to hear what happened, but at least she apologized. I asked for her name so I could speak with the manager, but no one was willing to give it. I guess they don't value holding their employees responsible for flat out treating a paying customer with no respect. It's a shame because I shop there every week and now I have no intentions of returning.
Love the deals
Great selection and prices for baby stuff.
Favorite superstore
Only place i shop long live no name
I'm not about to start carrying change just cause your carts are from the stone age and require a loonie. It's almost 2020 customers shouldn't need to rent carts. Annoyed. AND your prices are per lb but your scales are per kg. Grr And the fruit looked super gross. Old and spotting. Not making this our every day grocery store.
Good. Just wish they have some items that other branches carry. They offer delivery which is great. Washrooms could get a little dirty - paper towels all over, full garbage bin etc I also wish the pharmacy info section could help you and tell you what you could do instead of shrugging at you. Smhhhh "What can I do, it hurts. Walk ins are closed" "Idk. ????????♀️" Bruh
Awesome store, good prices and selections.
It's too cold I. There and they should make everything free
I really enjoyed shopping at RCSS in the beginning, before they made the aisles longer and back when fruit/produce was fresh. I'm quite disappointed and surprised by the produce section as many of the items that I have shopped for are very small, ie., cauliflower, pineapple, broccoli, even though Walmart and Sobeys has bigger ones, which are normal size. I shop at RCSS as they offer price matching, but expected better quality as it is the Superstore. Also, with regards to price matching, I agree with another poster. Often there is a product advertised, but only one item/flavour is used even though there are a variety of flavours, etc. It also states 'Selected Varieties' below the advertisement, which means that there is a variety of the product however, the Superstore won't honour this. I don't agree with this and think it's unfair for the store/manager to take advantage of this knowing that a company may have for example, vanilla and chocolate flavours, but because only the original flavour is pictured in the flyer, they will not price match the other flavours. This is dumb. The store/manager knows that a company is not going to advertise all the varieties of products in the flyer due to space, and they take advantage of this. Not cool. Groceries have gone up in price and manufacturers have decreased the size of their products, but customers are paying more. Customers are not stupid. We see what's going on. Shameful.
Not the prettiest looking grocery store but definitely the most inexpensive.
Usually able to find what I need.. staffs are well trained and helpful, check-out tales are never queued for long. The Best Superstore in Medicine Hat ????????????
Good prices and near home ;)
One of my favourite places to shop! There's almost always discounted meat and veggies available of you are able to use them right away. Their prices are cheaper than other stores like Safeway, and it feels better to be buying from a Canadian store instead of Wal-Mart. Staff is always friendly and willing to help. They have a very wide variety of produce and natural/organic foods!
Typical grocery store. Lots of variety to choose from. Parking can be tricky during the day as it is located in a busy mall
Never enough stock on shelves, can't find staff when needed.
Always good pricing.
One stop grocery shopping at its best. Good quality fruit and veggies.
A solid store with a good selection and a very nice staff. This is my go to grocery store, and I love adding up what I save. Gave them a little deduction for the lousy Thursday selection.A little tip for the guy who thinks they are expensive. Had you read the news in the last couple of years you might have known and there was going to be a world wide spike in food prices of all kinds. And holey smokes they were exactly right. It will not be going down soon but the Superstore has nothing to do with it. 'I have been watching it for about 6 months now, a steady creep up. I could tell you your bananas are going to start to go up drastically soon and I am afraid, you won't be able to blame the superstore. Had you read the news you might know that there is a serious Banana virus that is slowing spreading around the world. The Monarch banana (that's what you buy in the stores) likely has less that 50 years left and scientists are furiously working on a virus resistant strain, with little luck so far ( a simple google will confirm this). Things are gonna change folks and by and large we ain't gonna enjoy it.
My favorite shopping place
Only reason I gave it 3 stars is cause I have go all the way up the hill to wholesale to get the same ch cutlets but that are $2 or more, cheaper. Otherwise it's a solid 5.
Can beat the deals. Produce is always fresh, love all the selection. Service is alway super
Great store, always good options, quite busy at all times though
I've always shopped here for groceries. I like the selection of produce. But some days they don't have what you need. But still 5 stars.
Great store, staff friendly and helpful
Worst public WiFi ever. It disconnects you every 2 min for no reason at all. Very annoying.
After years of price fixing on bread, they offer a 25$ gift certificate to compensate people for their fraudulent behavior, then proceed to request utility bill and drivers license copies to verify identities. The problem is that they're requesting the personal info from people who are PC Financial credit card holders and PC Insider subscription holders. MORE than enough info to verify identities. They're making no effort whatsoever to utilize any of their own data to verify the identity or address of people. Not impressed.
Always too busy at tills
I know my way around here pretty good after a quarter century being alive. Things are where they're supposed to be so thats dope.
Great produce area, pastries, huge healthy for you section, friendly staff. The store is bright and clean and easy to navigate . . just avoid the Koodo Kiosk (attitudes, lies and excuses)
Canadian Store great rewards program
I like Super Store. For some time now they seem to be under staffed on the floor for stocking shelves.
Fresh meat, veggies, everything you need.
Everything you need I one store, groceries,things for the home, clothes, pharmacy, really busy right now but cashier lines moved quickly, lots of room in store with wide isles.
Really like this supermarket. A great choice of foods, and meat, cheese etc. A little pricey but worth it.
The best store for shopping in Canada, suitable in price, fresh fruits, great quality products, huge parking right in the front, highly recommend
2.5 stars really, the service is always so so, the store cleanliness needs improvement. The balance of foreign employees is lopsided the past few years towards Pakistanis.. I think there are lots white people going to the local CNC College and UNBC University. But Pakistanis are making moves to once they get in to a job place, they never leave, once they take management, they start hiring majority east Indians. Sure they will hire EU and Chinese etc, but they'll make it unbearable for any other nation to want to work along side them. Just calling it like it is...,
I love this store and it's cheap place to shop for great food!!
I like this branch more than others. Easy to find things, but sometimes not big choice
????
Always clean, and usually fully stocked. Great prices and large selection of fresh/organic foods
Standard array of products, lighting that doesn't impact me in a negative manner and friendly staff. May cause jokes about needed traffic lanes/lights when busy.
Good store. But when doing click and collect they need to put in more effort into finding items. Have done it a few times and the items aren't includes but then you go in and the items are there. Frustrating when you do the online ordering to not go into the store.
Nice and clean. Big lineup for regular check out. So we used self checkout.
The one on Gateway is horrible. Go to the one on Regent. Better variety and fresher produce.
Nice Variety of Foods
Very clean, well stocked. Used self serve checkout. Quick in and out shopping.
Too many people. Always too many.
Low on a lot of meats and frozen items... it was a bit of a let down
Have been absolutely wonderful through all this recent hardship..and arent turning customers away at all. Some cashiers are really awesome too!
A few years ago: Joe Fresh tankinis and swim tees were out of stock in plus sizes. The swim suits here are a big seller, because there was hardly anything left in the items that I was searching... Good store overall. Nov 2019: *Updated review. Perfect Pajama t-shirts *Christmas themed for a magical vacay at Florida, Universal Studios: 'Believe', 'Brrr', 'Oh Deer' print. The Believe is perfect for that vacation, and with a Polar Express message kind of feel, *the movie. On sale too! 3 T's for @$28!
fully stocked of all but one item... it was a great day :) thank you!
Often I find the staff to be nice and very helpful. I can generally find what I'm looking for and when they have sales on various products, they usually have a good supply of the products. I have had occasions like the other night when I was going through the checkout. The girl couldn't answer any of my questions and basically had no skill at figuring out how to resolve problems. I.E. we had produce that we had carefully chosen to get the best of the bags of pears they had. When we got to the checkout there wasn't a item code on it. She did pick up the phone/intercom once to get a price check. When she didn't get an immediate response she had no idea what to do next. She suggested not bothering to get the produce. We wouldn't have taken the time to get the pears if we didn't want them. I finally had to rush over to the produce dept, find a bag with the tag on it and carry the heavy bag back to the checkout. After all that she wanted us to take the random bag I grabbed which had no ripe fruit in it. She couldn't understand when I tried to explain to her that I wanted the fruit I had taken the time to pick out for quality. I actually had to argue with her to get my original pears back. It was frustrating and time consuming. There was a lineup by this time and I'm disabled so it was very tiring and caused me physical pain. Thank goodness that that isn't the norm there. It does bother me a bit that the parent company-Loblaws is starting to monopolize a lot of the market, especially now that they've added all the Shoppers Drugmart chain to their big collection of various stores.
Close to home so I visit it often for both large shops as well as a quick shop.
I love shopping here because they have everything I need. Lady that works in the meat department also gave us a deal on good ham. I like the free items as well when you spend 250 or more at the store, my sister has benefited from this lots as well.
Has a good sale and always get most what I needed
First time here and I wasn't used to the layout of the place. Carts were empty in the store so the 4 of us each grabbed a basket instead...lol. They have a great selection of fresh seafood, and lots to choose from. The lineups on Saturday were pretty fast moving as they have every lane open on weekends. Lots of people there but seemed like it flowed well. They had some good deals in the meat section, so will be back again soon.
Excellent service provided by friendly staff. COVID precautions taken as required. All items plus extra bonuses found. Was impressed either complimentary staff.
I absolutely love this shop... you find lots of varieties of food... I was looking for Mexican food and I was very surprised to find a real mexican one... like Jicamas or Chile's poblanos, I also bought a maseca flour for tortillas. You will find a lots! Clothes, pharmacy, home deals... this shop is gonna be one of my favourites from now. Prices are not expensive you find some offerts and staff is always very happy to help you. I will definitely recommend this shop... a lot! ;)
Everyting you need in a store. From food to clothing. Clean and spacoius. Helpful staff. Massive parking. Conveniently located in Prince George which is a great community of hardworking people in what hase been hard hit economically but is making a bit of a comeback. The forest fires were on when i was there but the selection was still good.
Everything is way cheaper
I can usually find what I'm looking for here, although their produce selection is often lacking and not worth taking home, due to availability or outright ripeness. For everything else, though, they have a stellar selection and things are usually easy to find. I notice the store is almost always very clean and organized, which is a breath of fresh air. Price matching is very easy here, both with paper flyers and with Flipp.
It's just fine everything there you need or want
The store is always well stocked. Was able to do all my Christmas dinner shopping here!
I love the Real Canadian Superstore because you cannot find better deals, lower prices or friendlier more helpful staff at any other large grocery store!! It's a huge grocery food warehouse but with the feel of a small ma & pa corner store! I love it!! I always start & end my grocery shopping day right here!! :-)
I hate how the carwash voucher which you buy has an expiry date... So you pay for a service which if not used within their specified dates becomes null and void. So the money paid for such service becomes 100% profit to the company. The attendant wouldn't do anything for me today when I asked for a new code.
Have shopped here for years and still yet to be disappointed. If you follow the flyer and see what is normal a good price else where but even a better price here. Staff is always helpful and friendly. Excellent place. Huge variety of all needs.
Excellent as always, we're visiting but this is where I shop at home!
Best place for groceries shopping
Ok prices and not super busy
Good selection... sometimes its hard to find things
We used to have a membership at Costco as well as here but found the points reward system for us made this store a better deal. If you use their points rewards you can save a significant amount of money.
Very clean and well laid out. Very good prices
I called to see if there was anything that could be done about my broken coffee pot for my coffee maker. I recently snapped the lid off my carfe and was hoping to purchase a new one or exchange for a floor model. She told me to come on down and see what we could do. Since they didn't carry this model anymore and with no receipt or box, the manager quickly replaced my entire unit with the newer model! Apparently PC products are guaranteed for life. I was shocked at the level of customer service!! Brand new coffee maker and a customer for life. 10/10 recommend superstore to anyone.
Busy and convenient.
Great place to grab lots of food for a decent price they don't have much sales because theur food is already so affordable recommend this place for anyone who needs food
Good selection and pricing but the staff at the self check out are clueless, I’ve witness people not scanning things almost every time I’ve been through. The parking lot is so trashed items fall out of the cart from the bumps.
Last few times I was there it looks like the last thing they worried about is there bathrooms. I shouldn't complain because its hard to find public bathrooms
I love this large and exceptionally clean place. It has the best veggies. So fresh. I love their sales. Right now the price of their fruit and salads is more than just right. It is better than anywhere else. I like freshness but when the price is too high it is definitely a turn off. Not here! Fresh veggies and cheap prices! Wow! Plus when I went, there was an in store sale for Maxwell House coffee. $2.99 for one of those big blue cans. So I bought enough to cover my appetite for coffee until at least February of 2021.
Almost always have the almond milk I Like!
I find the lines a lot shorter here than other superstores.
Good place to shop. Open till 11pm everyday. Full cashiers on sat & sun.
Very good
Everyone things the prices r cheapest here, please do your own comparison...I did, Fairlife milk is over 2.00 more here than everywhere. Embarrassingly, but for 10 yrs I bought stool softener from superstore/ extrafoods, yes, was cheaper than pharmacies...at 2.99, then 3.99, that’s when I started going back & forth to Walmart as they were same price, now Walmart is 4.99 and Superstore....$9.99!,!,, Common! That’s crazy! 6.00 difference for one item? Cereals are actually more now since at Sobeys they will have 2 for 8...or similar. These are just a couple items I can give exact numbers on, there are about 10 at least I found that are 4-8 dollars difference in price for 1 item....no wonder when I shopped their last time I spent 450.00 when normally I spend about 270.00. Only bought 1 or 2 things different but I also did not find a lot as they showed they were in stock but were not. Do research..it’s a rip off now.
Great for canned and dry goods.meat and bakery selection is subpar
Although not my favourite store in the chain -- I would rather go to Stardust or even make the trek to St. James -- it is usually well stocked for the staple items I buy there. I have seen improvement in cleanliness and the return to the pharmacy of items long missing so my feeling is that this store is getting better. I certainly have never had difficulty finding staff to help if I have a question, unlike some other locations.
They didnt have a dog leash
Great place lots of good priced products well organized friendly staff many delicious items, big organic section with many different items
Kindest service ever. Everyone is loving
This is not just another real superstore. The staff here is very helpful and they take their time to assist people in every way possible. The also have a halal selection of meat products so that's great. The lines in the checkouts also move very quickly. I love shopping here. The only issue I have would be that they close too early and do not stay open into the early hours of the morning.
I love this store. Always specials and reduced food that is fine
Love this store one stop shopping will never go back to Walmart after finding this place
Click and collect has always been smooth. Be very clear on substitutes though. In store has always been food. Clean store, well stocked and even fast checkout when it is a busy weekend.
Very small asile and the biggest section that they have is the beer and wine section feels like a waste of space since the beer store is right down the road.
Amazing selection, you can pretty much buy anything you need. I was particularly impressed by the selection of Japanese, Korean, and Taiwanese goods!
Nice lay out however a bit pricy and bathroom was disgusting.
Nice clean superstore.
This is what you get when you buy the *“perfectly imperfect peppers”* at this store. Infested produce. I could only use 2 of the bunch. ????????
It's great when they aren't out of the sale items
Good prices on Silk almond milk and love that they now do optimum points.
Its awsome every thing you need...except dog leashes...lol
You can usually find more obscure items that other stores don't carry like manuka honey and vegan meats, dairy free cheese, gluten free food items. They sometimes have good deals on meats, dairy items like cracker barrels long bars of cheese, and fruits, etc. They also sell clothing, pharmacy stuff, cosmetics.
They have the best choice and variety in town!
Higher price low income for costumers
Lots of stuff
Found all the groceries we needed at excellent prices.
Good prices but the staff are absolutely hideous, stupid and some don't even speak English.
Clean and well maintained and stocked store but I wish the checkout process was faster
Don't go in peak hours cause the lines are crazy long. Otherwise, it's a pretty standard superstore. Bathrooms are not very clean, and the electronics department staff tried to convince me that "wireless capabilities" means that the products don't need any cables (super incorrect). Honestly though, who goes to superstore for electronics anyways?
Got my flu shot here. Noticed med clinic was already closed around 6:30 p.m. when posted sign says open till 7 p.m.
Great selection of food and spices, sauces ect... Quality food and great deals.
I used to love to go to Real Canadian Superstore, especially when I lived in abbotaford BC, I used to go there for gasoline and taking cash out from the ATM machine inside the store, and they also had moon cakes for sale right after the moon festival every year in the middle of September! I have to say I love Real Canadian Superstore, I just don’t go there anymore.
Staff are always friendly and helpful. I always see shelves stocked and the order online option is phenomenal which gives superstore and excellent competitive market advantage. I love their selection of Asian and Eastern Cuisine, and the $10 superstore Frozen packs are an excellent deal. I have shopped at almost every grocery in lethbridge and this was has the best service and variety of items.
big and the best. might be pricey when it comes to certain things.
Always a wonderful place to shop staff are always pleasant and some even have wonderful senses of humor making a shopping trip a joyful
Great except for Berna packing my barbeque chicken in the plastic Metro grocery bag so it spilled all over the inside and outside the bag, splashing my kitchen floor and getting my pants and sweater sticky. Not impressed!!????????
Good prices and all Canadian!
I was amazed at the extensive list of foods from around the World.
Big location. They don't really have lot of caribbean options
Our family lived close and always goes here for quick shops and big grocery buy trips. There are regular tills and self serve tills which is great. We have always been happy with their food and produce and the staff have always been helpful and kind.
My favorite grocery store. Great prices. Great selection. Especially with their health food selection
This is a great place to have your shopping needs met and always tons of cashiers
Good deals specially if you use your clubcard
Clean and quiet fast service to my amazement the meat for BBQ is getting better
Prices are pretty good for the quality but could do better.
Great selection but really big!
I just moved from NB. Back home they had a "kitchen" type thing that you could. Order quick meals. I really ed loved the chicken tenders that superstore makes, but to my disappointment there were no such thing here. No one seemed to know much of anything I asked.
Really bad, confusing layout. Recently the fresh produce has been rotten & i’ve had to throw out items once i got home. I’ve discovered mouldy butternut squash, broccoli & peppers, & out of date yoghurt. Which all looked fine when we purchased them & sadly had to be thrown out immediatey. The stock levels are also terrible on a Monday. The prices are affordable, which is why we come but the quality of the produce & shopping experience is poor.
Signage is great for telling you what isle to find items you want. Service was good and not too crowded.
Great place to shop and awesome staff! You know who you are...
I like the wide variety of food here.. one thing I cannot stand is how we have to bag our own groceries.. it’s not even the fact that I, myself, have to bag mine.. it’s when I see an elderly lady/man getting shoved down the line like cattle trying to move as quickly as they can to bag their groceries... My teenage boy has helped many struggling with this.. it needs to be addressed. I haven’t been back for months now because of this
Great service from pick n go.
Clean and well laid out... Nice change from other Superstores.
Great lobster and crab.
I love superstore. Always better price, various selection and quality than walmart.
Their not having very fresh vegetables lately :(
Great store, One might say Super.
Great for bulk groceries
I shop for work every week. I over fill 3 carts everytime. Some of the staff know me by name. They have always treated me so well, helping me bag from time to time. I love the ladies who work there. Everyone is so friendly and helpful.
The staff are far more concerned about their own convenience than the customer's. I won't even bother shopping here any more. (Edit in response to reply:) you could start by telling cashiers that if a customer shows up at their lane, and their light is on, turning their light off and saying they are now closed will not be well received by the customer.
Prices and good service
They have everything. Easy to find the products. Well organized.
Lots of cashiers is good! Great sale prices
Great products and very good prices. Love the points system together with Shopper Drug Mart. Next best thing to Costco!
Don't see me again. Could not pay with real money. Go to Safeway and get to let my money there.
They are one of a small few testing stores in Canada that have the futurist 360 scan self check outs and scan&shop on the Pc express app!
Superstore has a variety stuffs like food, fruits, vegetables, clothes and many more. What i like most about Superstore is the good quality of their fruits, vegetables & clothes, and at reasonable prizes. I highly recommend shopping here.
Always good prices
The pc click and collect is terrible was on hold for 20 minutes before they decided to answer their phones. They also didn’t bring out my groceries after multiple calls to that department. Just go to another store and don’t waste your time or money here.
Usually decent prices and sales.
You get so many types of vegetables here. My go to places for meat, international foods etc. Clothes are decent as well. You might want to visit again.
Price of PC Prime Rib 8 pack burgers went from 10.99 to 15.99, last bought them in August, that was a big jump.
Nice big store lot of varieties. But not that many choices for Indians
Extremely small international section which was a bit disappointing
When shopping for groceries one of the things I enjoy most is going to stores that recognizes how big of a problem food waste is and offer fair discounts on food that is close to expiry yet still fine for consumption. I recently downloaded the Flash foods app on my phone and have found some great deals. That, as well as racking up the PC points towards some beautiful savings, is why Loblaws stores are the main stores I shop at. In Canada and abroad, the amount of perfectly edible food that gets wasted is disgusting and hopefully more grocery retailers offer food waste solutions like this in future.
Great store for groceries. They also offer shopping online for pick up. There is a medical clinic, wine store, gym, cooking classes etc.. plenty of parking spaces
Points points points. Love those points especially now but you I'm at both shoppers and superstore.
Great choice of various produce, baking goods and grains. The International department is also very interesting.
I can't believe how clean they are keeping their stores! I wish that they would take as much pride in the cleaning the parking lot as they do inside the store... Oh well, I believe that they store managers are doing the best they can.
Never had a single issue from here. Everyone has been polite and respectful for the last 3 years I have been shopping there
General staff and stock is great. Don't ask service counter for help they try but have no idea where products are. Very disappointing but still better overall quality of product and staff then any other store
I am from out of town so it is like grocery heaven in Superstore. So many choices.
Good quality fast in and out reasonable prices
Usually long line ups when on busy days and it's okay because the tills go as fast as they can. However, the self-express can take a little longer. Love shopping here most because they have everything on my grocery list!
Standard Superstore layout and products. Plenty of parking and way less crowded than anything in Vancouver.
Covid has changed things. But they are doing their best.
Great store but long, long lines at checkout due to the pandemic, ridiculous.The ice cream melted by the time I got to the register. Not the stores fault but next time ordering groceries online.
Friendly, helpful staff.
Excellent store environment, fully stocked products and sale items with friendly customer service staff.
You can find everything you need.
I can usually find items here that can't be found elsewhere. Bagging my own groceries can be annoying. A couple of days ago I went there after work. The tills kept freezing. I unpacked and packed my full cart twice and was moved to another till 4 times and sent to the back of long lines. That till would work for a few minutes then freeze. The 5th time I was told to move to another till I left my full cart in the aisle and went home to order groceries on line. Two and half hours in that store with nothing to show for it. Perhaps this was all a rouse to get customers to shop on line. The staff are generally unhelpful or unknowledgeable about groceries. They seem overworked and lethargic. If you need help they walk past without making eye contact. I will still shop here every few weeks to get my hard to find products.
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I found 3verything I needed except the corn on the cob was a flop. Not fresh at all. Still great trip
Always busy, I find it very hard to locate items since they are constantly changing the layout of the food section. For the most part the products are good quality and the prices are decent overall. Do some price checking if you don't mind shopping in multiple places.
Lots of lanes open, good prices on everything from groceries to other things for your home.
Great selections and fast check out
Shopping here is great , Managers on the other hand ...Meh
Prices are good but something about the fruit and veggies here always seem to spoil rather quickly
Super Stores are all good. Depends on the time of the day, the staff and customer ratio. Depends on the day, week day or weekend. There is no reason to un like these stores.
The pharmacy could use work. Plenty of selection. Great prices.
Always like shopping here. Lots of variety.
Pretty average as far as supermarkets go. I definitely wouldn't buy cheese here ever. More than once I have made it home with cheese that crumbled when I tried to grate it. Vegetable section has always been a skip in my opinion.
Good selection and prices, but can't keep Que Pasa chips in stock Update: They've expanded the Que Pasa shelf space.
I went to the Superstore specifically for a replacement carbonator for my SODA STREAM ...looked online 1st to confirm you had them in stock, but once there couldn't find it...it was shortly after 7am, and nobody seemed to be on the floor but shelf stockers...so I asked a guy that looked like a senior staff person, and before I finished the question, he basically said that wasn't his job...so no carbonator? I went to check out the items I had and 1cashier was open, yet she was off talking to another staff person, putting on her lipstick?..not at her register. She hollered at me that she'd be there in a second...guess she had to finish her conversation?..so I just hollered back "don't worry about it"..put my basket down on the floor walked out and went over to Walmart. I got my carbonator with assistance right away and was cashed out and out the door in 15 minutes with a way better experience...and I always wondered why Superstore had no customers...the funny thing is I was the only customer in the store at the time. Just thought you should know why and how you lost my business this morning.
Had what I was looking for at a descent price
Tricky pricing. You HAVE to buy the exact amount for sale price. Rude customers. Poorly laid out
Have a good variety. And watch for the managers sales.
Pretty average in terms of grocery stores. It's cheaper than Walmart and you get points for shopping which add up for free groceries.
A large store with variety of items. Quite impressed after visiting it.
I try and try to like the Superstore but every time I am in and cant find something (and that is a lot for me) no one has a clue where anything is. I can ask like three people and be sent to three different sections of the store. SOOO frustrating! Most of the time I end up having to get a manager to get any help. Please please please train your staff better.
Shop here almost everyday. Great place for deals and shopping.
Can't go wrong!! PC Points!
Found some deals, other things were expensive. Limited selection on some products e.g. bagels. I like the unique President's Choice products.
Usually really busy but definitely easy to find items
I know this is a difficult time right now and I appreciate it greatly to have a place to go to get groceries. I highly respect those that come in to work knowing that not everyone will follow social distancing. Unfortunately, no matter how many signs are up, some people do not take this seriously, which is very upsetting to see. The reason for why I decided to send in this review is for something Superstore can control. My wife and I went to get groceries just now and I saw employees with groups of people (friends) chatting and blocking the aisles. No social distancing whatsoever. Very disappointing to see. I also noticed that Superstore let's in everyone all at once. The only place I noticed doing it right was Costco. They explain the situation before going in, have you wait so it's not too crowded and control the line ups before leaving. There isn't much control in Superstore and I feel like it's going to get out of control. To protect my family, I will need to go somewhere else but again, I do appreciate those who are following the rules closely and doing their part.
Good selection of groceries and decently priced can't complain
Usually clean and tidy. Employees are friendly
Very hard to find an employee to help my disabled mother. Cashiers were nice however they didn't seem to follow their own policies as far as check out routines which made it confusing for the customers.
Wasnt real Canadian cause they are owned by Americans lol
Nice place to shop and the cashier's are super fast to attend to you
Pretty good food. Nice and clean. People who worked there didn't seem to want to be there.
Good prices and selection. What more do you want lol
Patient Staffs
Always well organized and tons of cashiers available to serve customers.
Can pretty much get anything you need and more, prices great
Good food good price
The worst customer service rude and not accommodating, I am starting a new biologic Med for my RA said it was too much of a hassle to get it in.....I will never deal with these idiots again.
I just love shopping at Super store, everyone is helpful and friendly.
Pricey but good selection
I bouhg a milk fish and not it's clean inside
This is my go to grocery store. The stock is alway decent and they have short lines at the till most of the time.
Our comfort store...Lots of choices here International food products to Local...I usually check their 30 off items...
Ok prices. Checkouts could use some work
Prices are good, staff is nice enough but the layout and the lighting are irritating. Despite going here often I actually spend as little time inside the building as I can.
Probably been over 2 years since been last. So busy but nice staff
Always have what I need one stop shop
One of my favourites... really good sales, and a very wide variety of meats and vegetables. Pretty decent organic section too. Deli area can be hectic at times, watch out for the grumpy lady. Plus they always have kitchen gadgets on sale!
This is pretty much your standard run of the mill, cookie cutter, Canadian Tire. If you've ever shopped at Canadian Tire, you now they pretty much have everything, and this store is no exception. This Canadian Tire is one of the larger variety, so it has huge stock. One thing of interest is that this Canadian Tire has it's own gas bar and car wash. If you collect Canadian Tire money, you do get a certain amount back per litre purchased.
Superstore is always good. It is clean and I could find everything that I want with proper quality and reasonable price.
Even though it was busy, everyone was wearing masks. The cashier was extremely patient and very quick. Was a great experience
Great service, Staff member Michelle (S) even helped me out to the car with my purchases. That's the difference when I come to a small town. Wonderful
Nice looking grocery store, easy to find product's. Schematic was set up properly, they all look the same. Their customer service was off, none of the employees greeted any of us with a hello or good morning which isn't proper customer service. Found everything we needed.
Great place to go for your groceries
Very cramped. Should be limiting capacity.
This store is huge with a good selection of products!
It's a RCSS, what kind or review do you need? staff is friendly, store is a mirror image of every other RCSS, so you know where to find what you need fast. lots of parking too.
Often understaffed. Recently while operating with social distancing rules, the till line ups were consolidated with an attendant directing customers to an available till. I personally felt as though Superstores solution to the social distancing congestion worked quite well compared to other grocery stores. It was very disappointing to see that once social distancing was no longer enforced, once the store gets busy in the afternoon it is back to complete chaos anywhere near the tills... Lineups at every open till going back into the lanes making it impossible just to walk through the store. It becomes difficult to even discern what line is what. Self checkout lineup is halfway to the pharmacy because with the tills inaccessible, people go into self checkout with an overflowing cart, and the inability to scan a single item on the multiple-giant-barcode scanning tills without the need to hold every single item above 4" from their head to look for the barcode first.
Lots of products to choose from. However staff seem unhappy/over worked and can get grumpy sometimes. Bagging your own things can be stressful because you need to get it bagged before the next customer collides with you. Parking lot is usually too congested and cramped. Needs a better layout to reduce traffic accidents in the lot.
This location has great produce! I enjoy the selection of grocery items as well as clothing and houseware. I was once charged the wrong amount for the item, and customer service quickly corrected the error with an additional credit for the inconvenience. I'm especially impressed by their response to the covid-19, adhering and adapting to health precautions.
My favourite Superstore in Moose Jaw!
Awesome shopping experience
Great curbside pickup service!
Busy place to shop but it's fast to check out
Good prices and excellent quality
Super Store is a very great subliminal mindset... SUPER-large, isles run North & South + then a slightly different diagonal slant, & the entire outskirts of the shopping area is mostly the coolest meat product, deli, milk cheese etc.... thx to many staff peeps = it made my shopping easier & I do plan on returning ????
Terrible produce not enough checkouts open
Earned lots of points this time, forgot how useful they can be, especially when it's between cheques.
NEVER has No name pineapple tidbits in stock... Clearly they need to order more.. More often.
Friendly associates always ready to help
Disappointed I could not get single cans of Canadian. Must have 30 other craft beers though. No alcoholic ciders in sight. Got the 2 food items I needed but had to waste time searching as they were not in the places I had foynd them before. Really upset about location of handicapped scooter carts. I was with my cousin, a Vietnam vet who needs knee replacements. I had to walk half way across the store from the entrance to the area they were at by customer service to get him one. He could not walk that distance. Totally ridiculous!
Produce sucks
Superstore has to be the best grocery store. Some of the competitors just dont carry the stock that superstore does. I wish they had more cashiers because it doesn't take long to end up in a long line up
Good prices on fruit
Decent items, prices are okay, but parking is sometimes a pain, and tough for quick visits.
Always long lines unfortunately.
Huge selection of items, great prices, friendly staff.
Make sure you are not loonieless or you will not be able to get a shopping cart. Left arm is now longer than my right from carrying an overloaded shopping basket.
Great place to shop for well-priced food. The only problem is they don't take AMEX so I have started to wander towards Save On and Coop. If you need something quick, probably not the best place to go because it's usually quite busy.
The quality and stock can be relied upon. Keep it up happy staff!!!
NEVER for online order and pickup. Had a 1-2pm pickup time. Received notice of order ready at 12:51 with 3/4 of the order “unavailable”. When I arrived in the lineup for my order it took 55 minutes to actually receive the order. The phone line was unavailable. I had no ability to cancel my order. NEVER AGAIN
As one of the larger grocery stores in Oakville, the Real Canadian Superstore is a popular destination. Here you will find a good selection of grocery items, along with clothing in the Joe Fresh area and a fairly large selection of small home appliances and accessories in the kitchen area. There is also a toy area and a pharmacy. The Superstore is like a reverse option of a WalMart. But food is clearly the star at the Superstore and the selection is pretty good here. Ask the butcher for finer cuts of meat behind the counter when you cannot find what you want in the coolers or on display. A good reliable grocery store in Oakville.
Always good pricing and equal to Costco or even less
Good prices. I get lost..
Low priced liquor store .... Awesome selection
A super way to shop till you drop ????
Really busy but efficient
I like the layout of the store and the wide aisles. Staff has been very helpful when I do have questions.
Most selection
They have some good prices
THEY DO NOT ENFORCE PANDEMIC LAWS! They allow people with NO mask into the store and hesitantly start moving when other shoppers aggressively push for safety rules to be enforced. Avoid this store if you value your health!
I really love this place. Whenever I'm in there it feels like I can almost find every grocery I can think of. That's not even all. I've compared the price with other stores and it really is cheap in Real canadian superstore. I love this place.
Superstore usually has what we need but this trip they didn't. I didn't want to buy something I don't usually use so will wait until it's back in stock.
The clerk's that help at the self serve checkouts are great. We frequently need their help due to cranky tech, but thru are patient and quick to assist.
Love this store! An amazing produce section filled with a wide variety of fruit and vegetables. Great prices and friendly staff.
Prince George, BC store. Likes: great selection. Fresh produce. Very friendly staff. Great prices.
Best produce in it beats safe on including their prices
Usually the best groceries in any town.
The lineups are too long
You have to go very early to get good quality produce. Hard to find sometimes, and you must watch closely, I find some of the food is rotting. Good organic section though, that is what keeps me coming back.
Bought a whole out fit with my points ..yessss
Very good and friedly
Very friendly staff
Has absolutely everything and i get money off my groceries when i save up my PC points!
Home
This unique store is a large Warehouse tile store. The one in Nanaimo carries groceries as its main offering. It also sells housewares, garden supplies, banking services and has a large selection of clothing. It also sells seasonal items. The main thing for which I go there are the groceries. There is a large section of Asian food and various ethnic foods. Prices are reasonable.
Good selection good prices . Sometimes not enough cashiers on and stock shortages
I wanted to try picking up my groceries using PC Express and tried it for my first time yesterday. First off, the website didn’t notify me when it was time to pick up. I wasn’t quite sure what to do but I waited about an hour after my scheduled pick up time slot (just in case things were backed up and I just thought, “I’m sure it will be any time now”). Since there was no clear indication for pick up via email, SMS, or on the website one hour post-scheduled pick up time, that’s when I finally called ahead to ensure the order was ready for pick up (definitely should have called in sooner to check but I was also keeping busy multitasking as I waited and wasn’t sure what to expect on my first time). Upon arrival, at around 8pm, it was a disheartening scene. In the pouring rain, one of the Superstore employees were trying to serve customers and looked soaked through. The other workers also worked tirelessly to serve a line of customers that also seemed tired at the end of a long day and long week. I watched, dismayed, as the Superstore front-liners lugged cartfuls and heaved bagfuls of groceries to people’s cars in that pouring rain. There was a small mix up with my order (what can I say, Grace is a common name ????????♀️) and one of the employees, Aidan, graciously seemed to do all he could to help, even though the phone at one point was ringing off the hook and the whole operation seemed to be understaffed. Aidan, you and your team are superstars. I’m leaving this two star review because I hope Superstore does something to improve the overall PC Express experience. Having to call after arriving while the employees are so busy servicing customers they barely have time to breathe, let alone pick up the phone, seems ineffective. It’d be great if there was an option for an online queue where a customer could indicate their arrival on site which gives the employees a clear notification and reminder (if not serviced in a particular time) of arrival. The reason why I also suggest some kind of online system is that the phone line was busy for the first few tries of calling which added further delay to the process. More importantly, I hope Superstore does a better job at supporting these front liners that are working around the clock, especially when they’re out serving in inclement weather. I suggest a couple of tarps/tents be set up, I imagine it would also improve the customer experience as well. I completely understand that this could have been a one-off experience. Based on the fact that it was also my first time, I don’t have a lot to draw from. What I aforementioned, in addition to the fact that Superstore seems to have put in little planning or care for their workers in the case of weather like last night’s, leaves a lack lustre impression. These workers are who make it possible for contactless delivery. I am so thankful to our front liners. I hope Superstore will look to improve their system and treat their employees as people, precious at that, not another commodity to simply serve their purpose. Thank you.
Super prices and great for stocking up pn products you love!
I like to do Shopping here, and now I am familiar where I could find the products I am looking for. The carts are clean most of the time, however I hate when people they leave them in the parking Lot. The store in general is clean, and tidy. Staff are friendly and if you all them they will happly help you. I think they could do better on the cashier side to make them smile ????
Good but quite a large store to navigate. I use this store as the next Superstore is 100 klm away. Parking lot here is shared with other stores and again can be quite difficult to find a spot especially during holiday shopping.
When I can't find it anywhere else, I can usually find it here
THE. Best place to shop if one compares prices & knows their prices! (NOT for EVERY item on the shelf however!)
all good over here
Good store. I usually find what I need and for good price.
I bought a skirt, but when I wore it, it turned out to be too big. I had no problem exchanging it for a size smaller. They have a good variety of everyday clothes for women in a good range of sizes at reasonable prices. They also carry a great variety of quality foods as well.
Very friendly staff. Location is perfect. On a bus route and within walking distance to the mall.
One female worker is so mean for customers service.
Everything in store. The only negative are the roasts. Poor selection and roasts tend to be tough
Clean and fresh!
Its tidy, friendly staff and a clean store.
Awesome
Great prices. Great parking. Great people. Excellent products from president's choice.
Great times
Good prices and service
Best prices and good quality this is where i usually do all my shopping
Best prices on most things. Worth your time. ????
Huge...
This store is not shopper friendly, most unhelpful staff of all the stores I've ever shopped in
you are rewarded for buying items at the store. you get points that turns to dollars
Find the produce is bland and goes bad quickly so I avoid purchasing produce from here. Prices for non-perishable items/dry/canned goods can be a little bit cheaper than other stores. Main benefit of shopping here is the points program allows you to redeem for direct reduction of your shopping bill (in $20 minimum increments) which is nice.
It's good. Nothing really special about it, but nothing really lacking either
I like to buy my fruits here! Fresh! A bit expensive compared to Walmart
Can find what we're looking for 99%of the time. Wide selection of foods.
Tons of selection for not just food but clothes, alcohol, medicine, home improvement, dishes, and organic foods. New renos as of Dec 2018.
Great prices, amazing staff, online pick is super easy and straightforward. Their android app can be a bit buggy but on the whole my favorite supermarket. The Indian/international isle is just amazing and unmatched with any other supermarket. Great deals and prices.
Love the selection and the prices! Good customer service too!
Great place to shop, but they need more bread selections.
Giving this a 5 star rating because of the customer service experience, I'd just come here to chill out with the kid in the red. I was looking for an item, he helped me out even though he clocked out a while ago. Really nice dude!
good prices
It's a pretty big store, lots of free parking. It's also close to a lot of other stores and there's a mall just down the street as well so you can get majority of your chores completed in a small area. It's very clean inside, lots of clearance items in the Joe fresh clothing area as most Superstores generally have. The produce was pretty fresh for the most part, the only things that didn't look great were the things that are not in season. The people who work there are very friendly, I got hellos and compliments on my jacket while I was in there. Their natural foods section is a pretty good size. Lots of beautiful, fresh and brightly colored flowers. Lots of checkout tills as well. The lighting in the store is great!
I like shopping there but I don't like when people come too.knock on car ask for money and I talked to the security Man just walk away
Found everything I needed here for some holiday shopping. Big store with everything you need in one stop. The cashier didn't say a word to me which was kinda awkward, but with the lockdown 2 days away I'm sure she had a lot on her plate. I do however, recommend this location.
Clean facility. Broad selection. Friendly staff.
Its a nice place to shop.
Always shop here...points system is good, prices and selection and no wait at 9 pm
Lots of parking, lots of selection, friendly staff.
Great stuff but higher prices as compared to other stores like Walmart.
My go to place for every day groceries. Can get seriously busy so be prepared. AMENDMENT: Its great that its now mandatory to wear a mask at this store, too bad no one is enforcing it. Even some staff just have them around their necks. Taking away 2 stars from my original post
Got everything i need..and lots of parking.
Very clean, great variety. Average prices. Usually good sales, best meat
This has happened a few times now...while using the Click and Collect option. After paying for the total amount in groceries, we found out that they had missed bagging up our dry goods and produce while putting groceries away at home. Lol. I'll be refunded in 10 days after talking to customer service.
Wide range, moderate prices, but confusing lay out. Staff not always knowledgeable or helpful. Long waiting times at the tills
Good selection of vegetarian options for a good price.
Always good selection and good service. Parking lot is never too full and lines are never too long.
They had a great variety of products for a gluten, dairy and nut free diet. Now they have an EXCELLENT variety after they expanded that section. Thank you superstore!
It's not a bad store. Selection is good. If you get to the store early enough, produce and bread is fresh. I like the layout of the store. My biggest complaint would be the seafood section. The staff in this area can be quite rude.
Great selection of household items, food, clothing and cleaning supplies.
shelves are half empty constantly. customer service is good if you talk to someone over 30. (Olga ????) note to rcs hire more re-stockers!!!
this a great Canadian store with everything in groceries as well as dry goods. easy to get in and out of
I got caught shoplifting at this place when I was down in the bad part of my lwfe
Good place to get pretty much anything but powertools or electronics
Is often out of the items i am looking for. However, their prices are the best in town.
Full line of grocery, pharmacy, cooking & service supplies, plenty of parking. Liquor store conveniently accessible from same lot.
great store! they now have a new register you can put the food in and it takes a picture of the item and adds to your bill, never see this before. also they had a wonderful dietitian who is a wealth of knowledge. great deals are always found here
Very affordable prices
Had a good experience at the store. The store had a good selection of food items and multiple options. However, the produce wasn't fresh and the items could have been arranged better.
Fresh food, they price match, staff are pleasant and knowledgeable!
If you don't have a Costco, this is the next best place with groceries, and little bit of everything, Medical clinic, photo printing, pharmacy, cell phones, clothes, garden center (in summer) banking, gas, and rewards that actually are useful. I have had no bad experiences with the store employees. Besides, if you aren't a people person then you can use the self checkout. The parking lot is not very efficient and a little confusing. That being said, very few places in moose jaw seem to have decent parking arrangements and there is lots of space to park. All around one of my favourite go-to places to shop
Fair disclosure, I am a fan of the RCSS chain. Having said that I am impressed with this store. It is bright, clean and has wide accessible aisles. The staff are friendly, knowledgeable, helpful and professional. The Non GMO organic and similiar shelf items have a great selection. I cannot remember one of the ladiez name who looked after this area, but she was the best representative of RCSS I have ever dealt with and trust me because of my previous employment I have purchased things at different RCSS across the country. I am a small business owner and if I coukd hire them I would not hesitate to bring them into my organization.
since they stopped deliberately stocking rotten food it's been a store worth going to again
Good store
My favourite grocery store with joe fresh
Awesome
Large store. Various options. Mostly affordable prices.
Great grocery store: obviously you cant get everything you need from one store.
I enjoy shopping at Superstore, because the prices are competitive and they have a good selection of goods
Great deals to be found for a seasoned shopper, especially with their app & Rewards. Lineups can be long & cashiers slow, however they seem to be improving.
Really nice store and layout.
Honestly last time I went there the staff was so rude
One of my favorite supermarkets.
Great service, great place to shop
Great produce department
Almost always have what I need, easy with the self checkout
It really was a life-changing experience. I would highly recommend you experience it for yourself.
Always have a great selection of product.
Allows maskless customers and employees. At least 3 maskless employees
Huge selection of goods at very good prices. They struggle to keep their foreign goods section in order and Continually stop carrying my favorite products. The staff are friendly, but the tills can be super slow sometimes. I only go here when I need to buy tons of groceries.
Good selection of foods. Lots of parking. Has a gas bar. Prices are pretty reasonable.
The best prices with the best customer service.
Disgusted with customer service here. Policy’s are different than website and they don’t care.
Main store ok. Don't go to seafood section around 6pm staff on break and no one to help. Had to go to customer service to get any help. Wait until 6.15 at least.
Always super among stores!
Shop here most of the time,service is great,prices are execptional,Bacon is awesome price,love bacon.cashiers,Ladies are very super kind.
Always great experience. This location has less on Indian Asian stuff as I figured it depends on location to location.
Click and collect has been an amazing time saver!
The clerks went out of their way to help me find a sweater then the cashier put me first in line when she opened
Great location for whenever you need to pick up groceries. Fresh produce and aisles are well stocked. Great variety of brands to choose from when shopping. Prices are reasonable and plenty of items on sale. Nearby to Walmart, LCBO and other stores within walking distance. The store itself is very well kept and clean. Good selection deli and fresh bakery as well. The location also offers an upstairs for small parties. There used to be an electronic section as well. Also household items are also available like kitchen, dining and bedroom items.
Was here in a outside professional capacity, a manager, tall older fellow was rather rude to me despite completing my duties early, and in a professional manner. If this is how he treats outside professional engagements I would hate to see how he treats his actual employees.
They always have good freah stuff
Prices are better than save on. There is a very large selection of products. The staff aren't usually the most helpful though.
Good store
Chaotic place on weekends - but fortunately they have an all cashes open guarantee. Stock tends to be out by Sunday evening so best to do your groceries early in the weekend. Quality is generally good for produce but there have been some moments where it can be a miss.
Friendly staff Fair prices
Good store, has everything you may need.
Really great staff but the store it set up in an awkwardly compared to other locations ive been too
Competitive prices, ample selection. Usually busy. Friday nights seem to be less busy.
Same as all superstore's Some good deals.
Good prices and good grocery items.
its okay, sometimes fresh foods, sometimes not. Would be nice if they had the imperfect fruits and vegetables. So much plastic and wrapped products though. Not really environmentally friendly.
Being here in Ontario it feels great to go to a Superstore as many of the Asian stuff isn't available in Walmart. Moreover, it has price match and kind of cheap pricing so it is also very affordable in that sense.
Poor quality produce, middling meat section, but the rest of the merchandise is well-priced and well-stocked. President's Choice-brand items sometimes offer different and interesting (but not always good) variations on regular grocery-store fare.
Thanks for the food ????
This store is generally out of stock in many items but today was the worst. The produce department was despicable. I wanted to buy a variety of mushrooms, except for your basic white or brown they were well past their shelf lives. No kale or parsley. Nearly expired cilantro. Mushy red onions. I wanted to make sushi, no dried seaweed. I saw so many people walking up and down the aisles looking for products just like me. The prices were higher than No Frills and even AG and BuyLow in Osoyoos. Walmart has a night crew that stocks their shelves. Walmart consistently has better selection and value. Shameful
Super friendly and helpful staff; always great prices for great value. Give it a try online ordering and pickup from this store, if you haven’t already given up wandering through the grocery aisles every single time!
Just discovered the tobacco shop!
Click and collect is generally a complete mess. Your call will be disconnected. You will be on hold for 10+ minutes. And then after being told it will be 15 minutes (repeatedly, because you don't believe them and ask them to confirm that they said 15 min) you will sit, sit and sit some more for an average of 45 mins. It's always like this. It is always a disaster, regardless of the time of day.
This place is nice, but so expensive.
Parking lot full of holes
Clean and friendly staff. Open until 11pm
Great selection, excellent prices. Easy to get to from the island highway
I always phone my grocery order. I find it very helpful. Always get good food and good service. Very good addition to add to the store.
Always have a great selections of ethnic foods.
Good store, but the produce are not the best quality, and we find a lot of empty shelves when we visit.
Their meat is not the best.
It's Stupidstore. They are all pretty much the same
Like most other RCSS, too big for some, lots of choices for others. Lots of parking, good checkouts.
Store layoutnkeeps changing and the stock is random and scsrce
Not a large selection of bathroom items besides towels. A little disappointed in the bathroom selection. Landed up finding everything I wanted for the whole bathroom not just the few items I went for.
Clean, well maintained, reasonable prices
Best food prices...just need more employees...and price reduction on certain things...like their frozen yogurt bars they're to die for bit too expensive...and never on sale
They had one of the two items I needed. The second item was some Roma tomatoes that were on special in the 1/2 bushel size. They were absolutely PATHETIC. Rotten ones below the top layer which were on the smallet side. But what came next was unbelievable. The further down in the box I went, the smaller the Roma's got. They got so small that the largest was less than an inch and a half long ! I checked three boxes, and all three were about the same, with the smallest ones always on the bottom. This wasn't accidental either. This was done on purpose. This was done to mislead the customers. I asked to talk with the Produce Manager. Unavailable I was told. Ask for the assistant store manager. Same answer. Asked to speak with the store manager. Guess what ? Same answer. How convenient I replied. As you might guess by now, I didn't purchase any. I then drove way up to Hy Hope farms on Lakeridge Road south of Goodwood Road. Got some really good Romas. Large and very meaty. 10 bucks a box. Ok. So I spent about 3 bucks more than the "on special" ones. They should have put a sign out that they were "on clearance" instead. Hy Hope has never disappointed me. They are my go-to place for Tomatoes come late August. I also purchased a box of field tomatoes. WOW ! Talk about size matters. The Real Canadian Superstore (er... achem...or Loblaw) should be totally ashamed of themselves. Nuff said (for now). Have a great day everyone !
Click and Collect is fantastic, friendly staff
Great selection of different things from other countries
Fresh produce and great prices
One of the better superstores! I live in Toronto and I only come to this location because of their quality and full stock of organic produce, veggies and natural grocery selection.
Decent prices & good selection combined with the soul crushing monotony of walking 5km through all the isles just to find the 4 items you came for.
We love the call ahead grocery shopping. They are fast and the people that deliver the groceries are awesome
Why this place is always crowded I have never been able to understand. The checkers are almost always rude. I wouldn't go in there except that they now have self-checkout.
I just like this store and the clearance racks always a good deal to be found :))
Very poor service today at the seafood counter. Not the first time the older lady has had a rude demeanor and not the first time we went drove further out of town to pay more for the same item as a result. There is no question she is knowledgeable but it can't feel good for her being miserable like that and certainly isn't good for the customer. Definitely will take the seafood counter off our list of places to shop. Prepared to pay more for courteous service.
Excellent store to shop at for decently priced meat, seafood, as well as fresh fruits and vegetables. I appreciate that it is bright and clean and that there is a self-checkout option.
Always good if you need to pick up some kitchen/pantry supplies. It has a pharmacy, clinic, and insurance. Ground level entry and exit and lots of parking. Try to avoid the lunch rush or peak hours as it can get pretty busy. It has self checkout if you're just looking to grab a specific item/product.
Clean. Ailes are wide. Easy to find items.
I love collecting points, while purchasing my favourite brands. The line ups are never too long, as there are many cashiers available. The cashiers are also friendly and always helpful.
Most super superstore
Great selection tion and prices
Average Canadian owned & Loblaws operated grocery and produce store with huge selections. There is also insurance, optical and PC banking outlets in premisis.
Great value
Good place to shop...Can get a variety of things..from A to Z... Update..it was a good experience.. Staff Janet on cash good job...
Exalent services
Easy parking, good selections, fair prices amd speedy checkouts
Main source for food shopping for my family. Not cheap not expensive, somewhere in the middle
Tjis place Always has what I need
Always clean, fresh and cheap. Love it here!!
Prices below the competition, but you have to look, you can save a lot. Stay away from the bulk goods because they are often stale, and consume the produce right away, but all in all, if you are aware of prices and quality, you can't beat the lower costs here
This store is well stocked with pleasant and knowledgeable staff. Much better than some other VI RCSS locations.
Good prices, good selection of products. Fast friendly check out.
Wide isles & helpful staff
Depending on what you are shopping for it's usually cheaper than Walmart.
great prices and they have everything you need
Good place to buy aloe vera!
Great customer service, plus I just love President's Choice products.
So many products to choose from and affordable prices. The only thing I have issues with is how long it can take to get thru the check out. Sometimes it can be a ridiculously long time. Even when it's the time to have all tills open.
I love this superstore. It's smaller than the regent one and always has what I need. Staff is hard to find, but that's nothing new to Superstore. Since the opening of every lane on the weekends I haven't had to wait I line yet!
I always come here for my groceries. Their optimum points system helps you save money but I dont always use their deals to build the points faster.
Can usually find good sale prices. Store is clean.
I love using click and collect. I have always had great service from them.
They have the products I need, and great service; no elaborate review needed.
They are often out of what you are looking for, but their prices are the most reasonable and they have the best point system of any grocery store in town; so, a hearty meh from me.
Love this store, a bit pricey than others but they always have everything I am looking for!!
My family shopping there and had no problem with a product quality, as well as with the customer service.
Good sales and prices.
Loved this store for weekly shopping
Quick and fast. Not to crowded.
While waiting in line to pay for our groceries, a customer and cashier were making nasty comments about non Island people coming to the lsland. Not knowing we were from the mainland. Cashier appeared shocked when we said where we were from.
Always has everything you need staff are very helpful and have lots of great extra services available
great grocery store. very clean. wished they helped with bagging though
Great produce except on Sundays. Their weekly shipment usually comes in Monday, so their.produce on Sunday is scant and horrible.
The most arrogant sale reps you can find around BC. Now you have to wait at self checking and to ask for plastic bag. They afraid that you can steal one from store. BRAVO STORE MANAGER !!! YOU SHOULD BE FIRED IMMIDIATELY.
Friendly staff everywhere, but the store is more vast than Canadian angst. The prices are relatively fantastic if you can look past the crowds and occasional panic shoppers.
We continue to be disappointed with this store. Since the renovation ... the shelves seem to be bare. We have spoke to management on several occasions about staple PCBL items we use in our family that are NEVER in stock. Yet they are always in stock at Fortinos, but at a higher price. We do appreciate that they price match, but are starting to shop for our groceries at other stores.:(
Bathroom is always disgusting. Line ups at tills is always too long. Prices used to be great...no longer the case
Often out of stock for items I need. Have purchased produce occasionally and found it to be rotten. Definitely not my favorite store.
Very clean super centre with lots of various items and even clearance items
Good service.
Wish they would stop moving things around so much. Store seems disjointed in terms of organizing products.
I like this place. Very neat and organised. It is bright with a lot of natural light that keeps you comfortable while shopping.
Lots of international items, clean and fancy store. Pretty fast cashier. It is a much better looking store than Walmart and I enjoy shopping there more.
Huge place. Stick to your shopping list or you'll spend too much on things you weren't planning on buying lol.
Handy, has all your grocery needs.
Overall I love superstore as I can get the bulk of my weekly shop in one place. I have been shopping at the penticton location since it opened. Most of the staff are polite and exceptional there are a few with a superiority complex who act as though I've stolen something. Not to mention a penchant for insipid gossip. I hope to avoid the shifts they are on.
Nice big store with pots of good quality food choices. And today I just found a whole lot of clothes that I love too!
Good selection, value AND access to online shopping AND Flashfood app!
I wish the selves were better stocked, i also bought a lobster tail from fresh area and when i took ir hime it was bad
sushi is wonderful lots of vegan products ny go to place ????
Selection, value and quality at family affordable prices. A one stop shopping experience.
They all are about the same. Produce is often OK but not always. Tends to always be a wait at the till and self check out has a line up because no one is around to help customers. It will likely have everything you need otherwise.
It's a grocery store. It has groceries in it. The produce is the middle which is mildly confusing but otherwise it's just fine.
Staff does help customers and remembered treat them like you would like to be treat will make your shopping experience, a good once.
With the all tills open on weekends it's easy to get in and out. Lots of stock and this location even has a liquor mart express making it a one stop shop
Pretty good with their online ordering and pickup. I pickup every week and they always are missing something in my order but substitute with another. The guy Reece is usually working and he's super nice and makes sure you get everything you ordered. Definitely cheaper than save on foods but the meat and produce just doesn't compare to save on.
Clean and very convenient
Best Olive bar in Oakville... all other places their olives are way too salty, RCS are just perfect. 5 stars just for that.
Easy on and off the highway.
Rotten coconut from yesterday nights shopping. this is not the first time this happened. They wouldn't refund it either. Will not recommend them for any fresh produce and will not shop those there anymore either. Very dissapointed. Money in trash
Great variety of products, prices and sensible rewards program.
This is the direct competition for Walmart, I'd suggest that everyone use The Real Superstore rather than supporting Walmart who in a recent tweet supports big tech's suppression of conservative voices online via mainstream media, fakebook, twatter and others.
Always a clean store and friendly workers that are eager to assist you with any requests you have
Nice grocery store, St Times a bit expensive.
Continuously stock old produce, sometimes expired frozen products, often have the highest prices in town. Not recommended at all.
By far the best value in town for shopping.
Great prices. Big selection. This little bird in their rafters likes it too!
One stopa shop! Main place to shop for groceries, they have a great selection. Only complaint, I wish they had a bigger organic section for fruits and vegetables. Love getting my PC points they add up quick.
Way too many people and not being mindful of distancing.
They should have more bio vegetable
Good variety of everything you would ever need for your home as well as groceries and clothing. Fun to just walk around and browse in the evening. Good location.
Got most of what I wanted. Did 2 hours of shopping in the store
Saw TWO people walk into superstore today without masks during my short trip today. Hire security, the kids at the front of your store arent cutting it.
Historically my favorite super store. However, I HATE what they did with changing everything around again (2018). It seems really illogical to me. It's been a few months and I still can't find anything! This makes for a frustrating shopping experience. It also seems they're stocking more processed foods and less basic items. Prices are still good, however.
Always love superstore! Awesum! Deals.....shopping ! Just isn't fun like it use to be since prices have gone up everywhere and on everything! Grrr!
It's a grocery store. Very clean
Competitive prices are nice but the 30% off of bargain items is a disappointment. This is especially true for items such as outdated products! Other chains still have 50% off.
Groceries groceries groceries! Its the place to be! Helpful staff organized shelves and fresh fruits and veggies. All conveniently in one place!
I do all my groceries here. Great place for that. Please stop running out of Plantains????
Very busy
They have about everything. Watch the sales fliers for great deals.
This store needs to have a look at the one on weston and 401. The staff at 401 and weaton out do in customer service one of the reasons We loved superstore. We new cashiers and bakery and deli staff by name. My daughter loved that they would always have a. Cookie for her and cheese from the deli. Miss our friendly superstore.
Pretty good store, super expensive tho
Best grocery store in town if you don't mind spending a few extra dollars to accommodate the superior selection and overall cleanliness.
Good variety of food. I Like the parboiled rice they sell????
This will be our new grocery store
I don't normally like shopping at Superstore because it's pure chaos. But I shop there now with click and collect, and I have to say, it's a breeze now. The fee to do so isn't too bad considering the savings you can have there should balance it out.
This is my go-to grocery store, even though it's on the upper end of the city and a 20 minutes drive away. The selection is pretty good, the prices are decent - much cheaper than places like Thrifty or Save On for nearly everything - their fresh produce looks decent. They also have housewares, kitchenware, bed & bath items, and, my first time using it this week, an optical shop. If you get the PC Optima club card, you can also collect points which do add up rather quickly (also useable at Shoppers Drug Mart). There are TWO house brand lines. Either "yellow generic label" which is less expensive but still acceptable quality stuff. Then there's the "better quality" verging on premium President's Choice brand which offers some really good products competing with - and often beating - national brands at an equal or lower price. Shop hours are good, if you don't like crowds, you can always go later at night - they're open until 10 pm. Why the missing 5th star? I've often gone in to buy a product I've bought numerous times previously to simply find out they no longer carry it. There's also a weird limit to some items. For example, their really good PC Salsa, Hot variety. I've been buying that in jug size since the mid 80's. But they don't carry it here at the Nanaimo store, just mild & medium. They still offer it in small glass jars so it's not like they've stopped that line completely. Similarly: their PC raisin bran cereal, something else I've bought for years and years when I lived in Ontario. They still promote the large size box in flyers and online coupons but the Nanaimo location doesn't sell it, just the more expensive-per-gram small box. It feels like this island location has limited what they will (or can) bring over from HQ in Ontario. Not a huge deal, really but enough to not say this is Optimum service. My shopping basket typically has the majority of it's items being PC brand products. Not because it's cheaper (which it usually is) but because very often it's BETTER stuff than the national brands.
I don't go here often as it is crazy busy. Went in the morning to see what they had and was able to get what I needed quickly.
Clean and reasonable pricing on most items.
This place used to have a lot of pride in their customer service and cleanliness. They've gone downhill over the past 10 years. Their in store sliced dark pumpernickel rye though is the best bread I've ever had.
Great staff quality selection
They have everything a working-class mother would need at a very affordable price
Great staff, clean good store
Friendly
Just like normal shopping, just in covid times.. The superstore has tonnes of selection and healthy food choices. We used self checkout which worked flawlessly. All in all good experience.
After travelling nearly 4000kms cross country and stopping I can honestly say after a stupid long day and a lot of stress I dam near cried over the quality and ease of using this store. 10/10 would shop again
Super easy self checkout. Everything is easily located
Big store. no wait time to get in, hardly any line up
Well spaced out and can go shopping till 11 at night. I love it with no crowds
it is very big store with a lot of options for you to choose form , very varieties od products , a bit pricy
They got everything
Best place to find "hard to find" food items at reasonable prices.
Great prices, friendly staff and a pharmacist that cares that's why superstore is my regular grocery store.
I mean what else could you expect from a big box store in north Nanaimo. Neat items though, you could probably spend a $100 bucks alone on tasty curios.
They’re getting advanced here. The automated belt checkout machine is great and I use it all the time. The yellow coloured ceiling lights are also most excellent. I don’t like white/blue fluorescent lighting in my grocery stores like they have at Walmart. It’s discomforting. Superstore makes me feel comfortable and I love PC brand stuff. Retail is a tight race in Canada so these small things are the big drivers for me to choose one place over another to shop at.
Good prices and selection and good online order/pickup
Always stocked, friendly employees, love the self checkout that lets the kids help out! Great location!!
Great selection on food and bathroom essentials. Price is fair.
Best grocery store in town. Have a great produce section and bakery. The only reason didn't give 5 is packing your own groceries can be a pain
The goto place for cold cuts and seafood
Good prices clean store well stocked
Good selection , decent prices with enough checkouts open to handle the load
Went to use the washroom, seen this. Notified a staff. Skipped the washroom and decided I’ll wait until I’m done my shopping, it should give them time to clean. Grocery shopped for an hour, paid. And came back and it’s still here, with a staff at the sink washing his hands. Big corporation, thought they would be up to speed with how sanitary things have to be now a days but I mean if you just close your eyes and pretend you didn’t see it, technically is it really even a mess? Lol Great job guys.
Very few cashiers in the evening Long line ups in the evening
It is a great store.
Good store but aisles make shopping complicated
Yeah it's ok
Great store. All carts inside were all sanitized and great coordination for fast checkouts.
Exceptionally clean store Verry helpful and courteous staff Anourmose parking lot Exceptionally well stocked Lots of open cashiers as well as self checkouts. Anything that you need for one stop shopping center.
Loads of parking and pretty good to have stocked items when sales are on.
I used to work there overnights. There is a grocery manager who just kept torturing me and my friend no reason. I used to love there. But from the day forward, noooooooo. Management needs to take action for that
Wonderful staff at the self check-out! Very helpful, yet respectful.
this real canadiaN SUPPER Store is well located . big wide open for you to find most of thing you want for coking , a lot of fresh producs , but it is sometiem very difficuitl to finf helpf
Its still stupistore. What else to say. Usually quick in and out
The meat selection at this store was very limited. I was not impressed at all.
awesome
It's actually a Wholesale Supercentre so some sale items are not always available.
What I like most of superstore is that it's spacious and highly organized so you can easily find and pick any item without struggling. The co- workers are helpful and intelligent.
Great prices with a good selection of products! Lots of parking.
Great selection and price matching
Great shopping experience, so many wide aisles with so many products, great organic selection and fresh produce, meat, seafood and many other items prepared daily, grab a whole BBQ chicken and sides for dinner, don't forget to visit the gadget section at the back
Good deals for points
It a great store
the insurance folks were fast and knowledgeable.
I use to buy my grocery and medicines , it the bad from superstore is they don’t Carrie good brand cheese, mostly PC, and pc quality is to low.
Very good quality items, very good service
Shop here regularly. It isn't uncommon for them to run out of West Coast Blend Coffee. I have used click and collect a few times a they have not had a least a few items. What was substituted was always more expensive, in fact a lot more expensive. The idea of having someone do your shopping and you just have to pick it up is a great idea, but don't let them substitute anything.
Fresh food and the checkout line is always super short!!
Since I'm disabled I've had to use the mobile grocery carts except for this Superstore where this store doesn't have the same amount of keys as carts. It is the first grocery store that has this system in place where you have to ask someone for a key to the carts where every other store has the keys already installed in the carts. This makes Walmart a hole lot more attractive to do my future grocery shopping at. Shame on you Real Canadian Superstore .
Usually well stocked, and staff are typically kind. Not much floor staff around to assist if you are looking for one item specifically, but good for day to day shopping.
They have all the things with decent pricing... usually. The new click & collect is da bomb!!
One of the better grocery store in Penticton for selection/price.
Very bad staff and manager, they followed me and a group of friends around for the duration of the time we were there. We kept looking back at them and letting them know that we knew that they were there, but they didn’t get the message so we eventually blatantly told them to stop following us. On the way out we told the manager the same thing and she admitted to following us around. Smh
Customer service is not good or helpful as compared to Others, network signals are always weak. I don’t prefer shopping at this store.
I tend to shop when there are a lot of people there. It gets crowded and slows everything down. Frankly my time tends to permit me only to shop during peak hours. Great prices are to blame ????
Lots of sales!!
Great shop to shop.
Always a huge selection of just about anything you are looking for. The in-store pre-made meals are usually a fantastic deal when compare to buying all of the ingredients and doing it your self.
Its a good store. Helpful staff!
Fresh produce and good selection. They also sell beer now. Although you must check expiry dates on everything you buy.
Lots of variety but a warehouse feel. Not an enjoyable experience. The cooking classes and the kids events are great though
They offer quality groceries that are reasonable price. Their point system is hard to beat. One can save up points to buy an appliance they want.
Super fast & efficient curbside service!
Seems to be busy all the time, but they have great prices and an amazing selection especially for those hard to find foreign foods. They have an "order online and pick up in store" option now which is ideal for those who do not want to go to these busy supermarkets.
I've always found the layout of this place confusing.
No question the best prices for groceries in Penticton and the southern Okanagan. Shop Canadian and save.
They've got a great selection of real Canadian products, highly recommend to a friend family member or a stranger even!
Friendly peeps work there. A gooder place to get ur grub on. Keep smiling an have an awsumer day.
A definite go-to for all our groceries. Wide selection. Excellent options for sandwich meat and seafood.
Do not, under any circumstances order online for pickup. They charge you for the wrong things at triple the cost and give you all rotten fruit. When you try to talk to customer service noone answers.
Always like this store glad it's not any bigger cause they rent me a electric cart
Standard superstore but has a liquor store inside which is convenient.
The store is not over sized so you can get through in a reasonable amount of time. The produce tends to be fresh and for the most part it is well stocked. This location also has a small Liquor Mart.
Great prices, great selection. But bag your own groceries. And I'd suggest bringing your own reusable bags. The prices cant be matched though. The no name brand is super cheap.
convenient grocery store
Had all the items we were looking for. The cashier was quite pleasant.
Decent produce and good prices. They need to keep more lanes open during the week.
Great selection
It can get really busy but I feel like the line moves faster here than at walmart. They have more to offer as well. I much prefer superstore over walmart any day.
Presidents choice brands available only here.great deals
Very dependable place for grocery shopping. Very neatly stacked groceries. Pharmacy is available and the kids section has lots of variety. Also visited the garden centre, doesn’t have a huge collection, but there are some good ones. Also the super soil which is a no name brand is super awesome to grow your plants.
Had the best customer service from Pamela the cashier. Very helpful and pleasant.
Good place to shop for grocery needs and most home needs
If they expect us all to wear masks everyone should! There were so many people not wearing masks and this is unbelievable. There should be security at the door making sure people wear masks. I got some dirty looks by wearing a mask today. This is unacceptable. There is a pandemic going on.
They need more cashiers open.....
This place is alright, but they often are out of stock.
Produce is subpar, you can see mouldy items without having to look too hard. Staff at checkout are generally friendly. Clean store. Poor selection of meat items from the butcher area.
Good location. Everything you need in one place. Click and Collect is pretty slow here, but they have lots of selection.
People were packed in and I'm sure they were over capacity for the limitation. People walking around without masks on and thinking it was okay to come right up beside you. Loblaws clearly only wants the money from their customers not to keep them safe.
Performing well under these circumstances
It's a great place to shop.
Sure it's good for others but I don't know my way around the store so it takes me forever..also don't appreciate bagging my own groceries when I'm paying 5¢ a bag. Just my opinion but I do expect the worker to do their job. Prefer Save-On where things are laid out so much easier and clerks are always courteous.
Mobile store is the best... Great service and friendly!!!
Great store.clean.friendly
Has the good cheese buns, alright prices and they offer cash back on debit transactions. I like steering clear of the automated self purchasing machines.
You would find a lots of international items you would not find anywhere in medicine hat here. Price difference is huge compared to all other grocery stores selling high price. Might be a great idea installing more self check outs as most of the times, not enough staffs at the till
Good variety
Great selection of groceries, and have a dedicated Asian food aisle. Store hours is long enough to get groceries in late night. Online shopping for this store is available, and you can get your order at the closest parking spot by the store.
Produce doesn't last long
Good store.lots of asian and east indian grocery stuff there nowhere else in nanaimo.went there few times cashiers are always smiles.good collection of food and almost everything
Great mid range grocery store. Cosmetically it's lower than the Glen Erin Loblaws as you would expect, but for staff and service I would definitely say it's above. Better than the Argentia Superstore and miles ahead of the terrible Mavis Superstore. LOTS of selection for fresh food and produce, dry goods and they have a huge general merchandise and Joe Fresh section. Short checkout lines. Large self checkout section. Lots of parking but you may have to walk a bit since they closed the 2nd entrance.
It is a big store with a good selection
Ok.
Beside buying groceries, there is a walking clinic inside and the staffs are friendly, professional, and helpful.
Awesome Store . . Don't know why I ever stopped shopping here !!
Great place I went for my second shot of moderna very nice pharmacy
Gold standard
Just about the only Store with the best meat and the best fresh produce unfortunately it also has the highest prices but you pay for what you get.
Some of the best prices on seafood and quality meat at a great price. Wish there is one in Ladner BC not that awful FreshCo
Typical superstore, prices are decent, fairly clean, friendly staff
Excellent grocery store with competitive pricing (except the meat competing with the Keg's cooked steaks), a beer section (open during LCBO hours only), and my favorite part......cashiers working every cash register. Boom.
Good place for all your shopping needs.
Always too busy, always under stocked. If it wasn’t for the prices of some of their items I’d never go there!
They are horrible .first it filthy and the service is terrible
Love my superstore, lowest prices, price matching & PC points on top of it all!!! ????
Great prices and a lot of tellers.
good but stop moving things around...that just pisses people off. when you know a store it makes your shopping trip faster...there was no reason to move everything around. it made a 20 minute trip 45 minutes and i ended up not getting the items i couldnt find
Best RCS in the parking lot
Super store is awesome , a person can afford good quality food here . Store is clean and organized , sales are often , they do not gauge the people , for some are still having hard times because of COVID.
Tons of great deals. And great customer service.
Nice display but they want you to buy two or more yo get the better price. I only want the one but st the better price.
It's a great store bought a fake tree it's weird looking but that's ok still love it
Great staff. Customer service good as well. You can get almost anything you need in a bind.
I loved especially the pharmacist was so kind and helpful! I will shop at this store any day everyday ????????????
Can't find what you're looking for? Ask an employee and they'll gladly help you find it or ask a fellow coworker that works in that department to show you where it is.
Excellent selection, great prices, need 1in port Alberni
Great place to shop with my children and they give free cookies to them also
Great selection of products but the guy at the lottery booth has no customer skills. Will not be going back there.
Good shopping there good prices fast checkout
Close to home. Great prices and a wide variety of products and clothing. Points easily add up.
Staff was helpful awesome shopping experience
The staff are good. They always have whatever I am looking for
Best produce and meat. A little more pricey but worth it for the freshness of food and cleanliness of store. Nice big store with lots of selection.
always low on PC ice cream. very busy but checkout girl was awesome was worth it.
Won't go there anymore since you have to wear a mask now.
Pretty good superstore. Tons of parking, prices are always good here. I've never had a super long line up here.
Interesting new items every time I shop here
No one ever to help out. Shelves empty.
Big supermarket store...
Great prices. Get the pc credit card and get tons of free groceries. Click and collects saves Sooo much time
Great place to shop. Could use a few more tills during rush hour.
Went to buy an electric shaver only to find empty shelves and many products out of stock.
I went in to pick up a prescription. Found the girl behind the counter at the pharmacy to be less than impressionable. But I've come to expect this when going to super store.
I typically like this store but haven't been there since the outbreak of covid-19, I am a senior with a compromised immune system. Today i went over to the store to pick up my prescriptions, the pharmacy is located on one side of the store and I always park near that side. my first frustration was not being able to simply go through the doors nearest the pharmacy, they've closed that entrance. Now, so much for limiting my exposure to others who may or may not be carrying the virus, I was forced to walk throughout the entire store. I then tried to leave the store through the north entrance and was told that I needed to leave the same way that I entered, again exposing myself to everyone nearby. Really not impressed with the need to walk through the store (twice) when I had one purpose for being there at all. Instead of limiting your exposure to others they do their utmost to do just the opposite.
No high prices there......messy place
Friendly, helpful staff. Lots of choice. Super clean.
Always lots of selection and great prices
well now was in a rat maze today couldnt find wgat i needed everything has changed need a map now to navaget the store
Too numerous to report. Tired of poor quality US fruits and vegetables, congested in aisle in front of cash, noisy PA system constantly, staff know very little, fresh seafood is rotten needs separate entrance and exit so its not like fish struggling upsteam...l rarely go.
It is good You can get good stuff.
Fresh and frozen halal meat options available.
They had the product we were looking for, totally a self serve experience.
Poorly laid out. I haven't been there for a year and I know why as the one thing I stopped in for that was on sale (chicken wings) was out of stock.
Ordering online for pickup is always an adventure.
Been using click and collect... was great but lately produce has been sketchy!
Stinky rotten food smell every time, clinic in store , clinic makes customers Wonder around the store instead of wait in waiting room or there car so sick kids coughing ,not wearing masks neither was parents of clearly sick child , if they had there own seperate entrance it would be different , also they treat clinic customers like thieves, there is no way out but past tills or self checkout and if u only seems doc and didn't buy a prescription there hostile twords you leaving without purchase
Prices are rather high. I am able to get more deals elsewhere. I only shop at the superstore for a few things.
They can take there dollars unload a cart and.......never set foot in there again
People were very helpful
Perfect place to get things of your choice. Variety is amazing.
I love the online shopping. Makes grocery shopping so much easier for me.
There low prices
Good selection of natural foods
Trying to find items in this store is very difficult, the staff even has problems.
I come few times and want to buy the " this week flyer promotional item. Neither their on site staffs nor customer service has a attitude to help customers. I am very disappointed to have few times of the same experience, Strongly suggest them to have more training for their staffs.
Your website needs improvement. I already picked the store but it goes back to select province than city, than postal code. Ridiculous!
Good for some Asian products but still really lacking. I was told to check here for certain stuff.
Fast friendly service. Good prices. Yummy bakery
Not too much on the shelves. Is there a pandemic or something??
Best place ever. Super friendly staff and exceptional SUSHI ????
Proud to support Canadian stores like Superstore. I just wish Superstore supported Canada and other countries less than the U.S. Plus the manager needs to care more about customers who call with a question. Instead of sluffing them off if he doesn't know if they carry a certain item then LOOK! That's pitiful for a MANAGER
Want some cheese that goes moldy two weeks before the Best Before date? They've got it. Want some green hamburger that's been wrapped in a layer of fresh hamburger, so you can't tell how old it is? You've come to the right place! Not surprising from the same crooked company that was deeply involved in price-fixing of bread a little while ago. From the same company that deceived people into taking credit cards they didn't want or signed them up without permission. The same company that was caught throwing in the garbage the returnable bottles and cans that well-meaning customers brought there. Support Canadian corruption!
Good prices. If buying produce though make sure you use it in a couple days.
Great store. very clean. nice service!!
Good variety. Clean facility. Self check out available. Good life gym. Cooking classes and facility rental for meetings.
Better quality fresh vegetables, fruits etc. They price matched to only selective stores and limit items to 4. PC points is a very good program.
Good stores there is the main grocery store a liquor store and a gas station
Staff is extremely rude, they always make a scene when it comes to price match. This is basically everytime I want to price match something. And I understand some items are just not matchable due to wordings from the other store. But when it's clear as day they still decide to make a scene. I've been yelled at by a manager to embarrassed by employees. Not cool at all. Staff needs to learn how to talk to customers.
Huge and great selection. Even a Tim hortons inside!
Variety of foods and it is great place to find anything you can not find in any other store
NEVER enough cashiers and are very rude! I waited for 30 mins to checkout.
Busy, busy with holiday season. Always happy with holiday baking whether making myself, great supply or buying premade.
Has self checkout machines. Making shoppers perform their own labour is absurd; I don't do volunteer work for Galen Weston and neither should anyone else.
Good seafood. Fruit and veggies good. Can get beer there
I COMPLETELY agree with Kismet Caffet!! My husband and I had almost the exact same conversation and experience with staff and the manager, it really is shameful when the mandatory mask sign means absolutely nothing!!
My favorite grocery store - sometimes more expensive but the selection is amazing and there are always lots of sales. ????
Its a no tax day went there at 9 pm not much of people...
This place has so much!! Ready made foods,clothing fresh bread and fruit. I will make this place an hibitual stopping place
They (real canadian superstore) need to focus on quality not high prices.
Decent prices, good selection. Large store that can be overwhelming. At times checkout tils are not efficiently being utilized.
Prices are also lowest but seems like everytime i walk in the store has been rearranged
Walk in clinic is the best one in town hands down, great staff friendly and helpful! Dr are attentive and willing to spend the time with you to help you out.
It was good
Really cheap hard to find spices, helpful friendly staff!
Almost everything you could ever need.
Love this place always good deals and freash food
Nice store, well stocked and fast check out.
Who doesn't love this store such a wide variety of all the things I need and things I didn't know I needed until I see them lol
horribly run store the manager is not good at his job no accountability worst click and collect ever orders are always wrong items missing staff is very rude .. we no longer shop here.. Update: Haven't shopped here in nearly 7 months: We gave them a chance after 7 months nothing has changed. Rotten Food, Items that expiry the next day (without being asked if that's okay like other locations), Expired Cheese with mould From October 1 (order done today October 12) clearly this continues to be a mismanaged store and Ian Patterson is clearly awful at his job as he still has no concept of how to run a large store. He needs to be fired.
Always a vast selection. We were in for a quick pickup and thru the Cash registers quickly.
Too many shelves are empty and prices are too high, especially for bread! Can't seem to find anyone for customer service and when you do, they don't know anything. Very frustrating!!!
I cannot even feel safe when leaving the store with the people inside the store at the exit who panhandle, sit to charge their phones and sleep on the floor.
Large variety of items to shop, located far south not the most friendly place for people without own transportation.
Don’t visit an hour before closing time, they close down the butcher counter so you have to get packaged meat.
Have whats needed ..awesome cellphone kiosk
Great store. Quite large with almost everything. All patrons and staff properly masked, too.
Great produce!
Good prices
This place is very nice and clean but it's a little expensive..
I like Superstore for the convenience of a one stop shop. Their prices are quite competitive and if you bring in an advertised price from another competitor they'll match it. We shop there weekly, so we easily spend $10,000 a year there. One thing that irks me though is that some items aren't priced. For instance recently there was a large display in the produce section, but no price. I asked the clerk what the price was and he didn't know (???) but he directed me to one of their many scanners, a couple of hundred feet away and an aisle over. The scanner didn't work. And it didn't work the next week or for some time after that. And you would think that if the store has so many priceless (ahem) items and so many scanners for said items that they would have an area by the scanners for the rejects. Not so. So the money spent to hire an employee to restock rejected unpriced items left around the store could be spent to price said items and save customers the time and grief in the first place. We've reached the point where we just ignore items that aren't priced, and buy them elsewhere.
This store does not enforce the health regulations regarding mask wearing. Don't shop here, you are at risk of catching Covid and bringing it home to your family.
Was wanting to use the self check out, as they are usually quicker but no option for cash from the cashier that helps them out was a disappointment....so then went to a regular til and got a very rude cashier, not a pleasant experience
Fresh produce, reasonable prices and friendly service.
Delivery order was delayed 3 times and when it did it arrive it was simply left outside the door in the heat, delivery person couldn't even bother to knock to let me know it was there. Absolutely appalling.
Superstore has lots of variety !! Nice place to go grocery shopping ????????♂️
Our Nanaimo superstore is awesome. Staff is always helpful. Deals are good.
Best grocery store in the area. Lower end on pricing but is well staffed, clean and tidy.
Pretty good selection of products but not always available
Produce wilted. Out of items. Needs more staff i guess.
Good prices, friendly staff, incredible and awesome PC Express employees!
I love this store. I've been going here for 20+ years.
Greatest place of all time
Most of the floor staff seem clueless about wgere to find things in the store, it almost always looks like they are in the middle of putting something away and just went home. Not my favorite store by any stretch
Best quality save money on shopping
Watch for the desks they are usually very good deals!
Prices are low. Produce is fresh. I drive 1.5 hrs to come to your store
They never have enough staff in the deli on sundays... Otherwise clean and organized... The produce people always help me find what I need... Great bakery!
The store had everything I needed to make my Christmas dinner complete, checkout gals were thoughtful, cheerful and kind
I've been a regular for yrs and I know where everything is located
Usually a pretty busy place but there is always a lot of tills open to accommodate!
They never seem to be fully stocked with lactose free milk and they have long lines. Other than that it's clean and cashiers are always friendly.
Cheap prices... Large no of goods... Nice variety
It's been years since I've been to this store and it still is horrible. The pc "express" is not express, you'll wait at least 20 mins in the car. The customer service ladies need a lesson in customer service. Instead of just talking to …
I didn't visit the superstore, I was in that pathetic tim hortons that made me two cold unbuttered bacon and cheese sandwiches. If you go in there check everything before you leave. I was 5 miles from the location before I went to eat my sandwiches and discovered they hadn't even toasted them. I threw both of them away, and had to find some sugar for my coffee. I had order two toasted bacon and cheese sandwiches with no egg and a regular coffee with milk. The only thing they got right was the milk
Great place to shop for food with resable prices
People who work there are rude. Not just one teller but multiple. No excuse for belittling people, we are all under stress. Elderly with handicaps having to wait in line, people with disabilities waiting in line. People arguing in the store, swearing at each other. Asked for help three times from employees where stuff was and emplyeas other didn't know or snapped at what isle. Never will go back ever.
The prices are very good here. Sometimes crowded but overall I am happy with my experience here
I recently made my first pick-up order at the Real Canadian Superstore and it was a great experience. I got to the pick-up parking, called the Superstore representative, and the order was at my vehicle in a couple of minutes. I also received a free gatorade! Great deal!
Real Canadian Liquor Store. Cashier s are not trained on gift cards. Latest visit, insisted I should know exact balance as he did not know how to check. With bad attitude . He has not been at store very long. Visit before ,new cashier forgot to swipe Optimum card. Did not know how to void . As store full I left. Regular staff are great ,very pleasant and helpful. New staff need better training.
Would not recommend. I got 300 pictures printed, which were all out of order, wrong quantities and had vertical lines all through the pictures. The guy told me he didn't notice and he would reprint one, called me a week later to tell me he lost the pics. Spent $70 on useless pictures.
Massive store lots of bulk larger sizes. Not too much organic.
Your standard Superstore.
Great prices on PC products. Curbside pickup was slow even though there were not many cars there.
Everything I need have in superstore.
They are very helpful and the store has a good variety of items and services.
Thank you for all your efforts keeping the store clean and stocked in this difficult time. Your work is vastly underappreciated. Also thank you for not making me feel like a criminal when I use your self check outs, not like some other large store that shall remain nameless... 5 Stars!
Good prices and exellent produce
It was nice. I love it here
Clean store fresh fruit and veggies all the time. Awesome meat selection. Great deals great staff
Got great deal on reduced solar lights.
Found what I was looking for really fast. Wasn't waiting in long lines, was in and out before you know it! Friendly staff! Thank you
Large supermarket. Has pharmacy, optical bottle shop and mobile phone stores
Great staff and prices
Huge store with everything you could want. Love the mandatory masks and efforts at keeping things sanitized.
Good choices for groceries
One of my favorite stores. Huge variety, fresh foods. Tassimo pods still available. Lots of Keurig stuff available. One of the few places that Lean Cuts canned dog food is still available. Everything I need and more. Mobile scooters available instore. And PC Points!!! I hate self checkouts, but there is a lot of staff at the registers, so I go there. Could use extra staff in the aisles, but those available have been friendly and helpful. Good sales too!
Good variety of goods. Fresh produce most of the time. Can get frozen produce at times then when you get it home it goes bad in a day or 2
Poor customer service at pharmacy
Always clean and their staff is friendly and will always be around to help.
Pick up service is convienient however the deals r never offered and you never get what u order
Love this place and the employees are great.
Very long line up at check out. Not good for older people.
Great prices and food selection! Staff usually aren't the nicest and bagging your own groceries is a pain.
A large store with a large parking lot, the price of fruits and vegetables was expensive, but the price of red meat and fish and chicken was fair, almost all the necessities of the family can be bought here
Tremendous product selection at reasonable prices. However, there are other big box stores with better product organization in that the aisle categories are better labelled, especially in the pharmacy area where there are about nine aisles with no aisle product categories stated overhead at all. I found this unprofessional and time wasting for customers with busy schedules who wish to find products quickly.
The best game in town in Midland. Great produce and selection. Friendly staff
The points really add up
Amazing selection. Horrible store in terms of cleanliness. I felt sick to my stomach when i walked in the washrooms and it didnt end there! The floor in some parts of the store is just nasty. Garbage cans are over filled to the point the lids dont close like come on! Not what you would expect from a company like Superstore.
My favourite supermarket. Good prices and they price matched most competitors and you get to collect points for free groceries.
Very good store if you're buying in bulk prices were pretty fair just about all the tills were opened very fast to get in and out
They have almost everything you need. Staff are friendly and efficient, aisles are clean and well stocked and produce is fresh.
I always shop here. They always have what I need with pleanty of selection
Service is not great but fairly good prices
In the old days when you used self check out there were shopping bags at the check out for $.05 ea. They have now removed the bags and a staff member approaches you and asks if you need a bag. If you agree, they add $.05 to your bill. So.......I am doing my own work checking out my groceries but you are so cheap you want to make sure I hand over my nickel for your $.05 bag. That sounds like you have the accountant running the business. Even Walmart doesn’t do that. Talk about cheap!!!!
So disappointed in the decorating of a retirement cake I just picked up too embarrassed to take it into work tomorrow had to take it to another decorator to fix it up
Store assistant wearing Red christmas santa hood is super rude and unhelpful...
Staff is friendly it is clean and everyone is helpful
Great products. Store is clean and organized
Been here for a week for work. Every time I have came into the store it is clean organized and the shelves are stocked.
No wait at the til
Always hard to get around, even when not really busy
Had my quickest visit yesterday! Was very disappointed this store was not screening how many people were going in and out and there was WAY too many people in the location, making social distancing impossible. There was 10 people gathered in the self checkout. They had lines on the floor to distance the carts but they were positioned the wrong way, so you had to walk down along side all these people (within a foot) I did call when I got home as I was concerned. I know my call was pointless as the person I spoke with just argued with me like it was a customer complaint. I would never call and complain about any essential store staying open right now for us! Avoid this store until they start to understand the harm they are causing during this time.
Great place to shop.One place shopping.
Good shopping
I love shopping at our Real Canadian Superstore. The prices are reasonable, the selection is wonderful, and the staff is friendly. On weekends they have every lane open for the most part between 10AM and 6 PM. They provide self-checkouts as an option instead of waiting in line. I love how they have free gifts for spending $250 or in some cases $300. I love my PC Optimum points. Overall, Superstore is where I do 99.9% of my shopping.
Every check-out is open on weekends :)
I came here to purchase some men's boxer briefs. I have bought them here in the past and was impressed at the price/quality. However, I just recently purchased another tri-pack and the quality was horrible. The cotton weave is so loose, when it used to have a spandex woven in. The quality has gone way way downhill and they have changed the cut of the material also so it doesn't fit as nice anymore.
Huge superstore everything you need here
Reasonablly priced food, has self checkout lanes. Recommend being a member of the PC points club to save money on stuff you buy form there. Big store, has clothes, food, household stuff, pharmacy, doctors clinic and an optometrist office inside (I think). Has a gas station outside. Parking lot is busy.
Pretty not bad as per usual.
A very clean, well kept store with a great meat section. I refuse to give it full stars for one reason only. They make you buy bags for your purchases.
Great location! They have everything you could need!
this is a great place to go for shopping , so cocinience and close to my home, only one thing ,sometime i need help to find stuffs and it is quite haRD TO FIND HELP SOMETIME, overall it is goood
The best of superstores. When Im out of town I miss this superstore for how clean and well kept it is. Best produce in town for a great price.
We shop at this store a lot . great prises and friendly staff. Its awesome.
Busy as usual.. Line ups at every check out
My roommate and I just bought a cake from the super store bakery, unfortunately, not only was it frozen in the middle but there was also hair in it. We are students and this was a treat for us so we are very disappointed that we wasted our money on something that was inedible.
Worst than No Frills, Many item are not available, bad quality of vegetables. You have to lift the case of water to the cashier in order he/she to scan the code. Bad.
Lots of deals.. Good price pistachios
Best place to buy groceries and not expensive like aome store
I tried to price match with a regular price at Walmart. They won't do it, citing the store policy to price match only with flyer offers. I thought that was unusual. In the end you price match with a store, not a flyer! Talked to staff, supervisor and manager on duty: they all recited from the same song sheet. Asked the manager if they would rather lose the opportunity to make a sale than to price match ( $1 difference btw). He looked like a deer in the headlights and started to recite the store policy again. Surreal experience! Went to Walmart and got the product cheaper.
Lots of selections. Fresh vegetables n fruits nice meat selections friendly staff
Has most every item on the grocery list
why is it that your hours say that your open at 7 am 11 pm but i go there at 8 20 am and your open at 9 00 am thats what your website said so i think some one needs to fix some thing...... not happy about this
Great prices and selection. My only complaint is the way they price items. To many errors always overcharging, system needs upgrading
Great deals and can usually find everything you need.
Nice experience every time I go there.
The best location of all the superstores!
Sadly drove all the way to find a certain size of freezie that was on sale. Got there and they had every other size, aside from the one I wanted. Staff member was friendly and looked around and inquired in the back for me which was very kind. Only deducting a star because of not having the item, despite a huge selection.
Good price
Good
Pharmacy is good that's why I was there.
Nice staff.
I like the bulk item selection but they need to be more competitive with walmart on some items ..corned beef was almost double the price .
A bit messy. Staff not too friendly
Low on produce , alot of customers not abiding by mask bylaw , as usual !
Lots of great ethnic foods to choose from. The precooked foods from the deli are awesome. I really like the sushi from here as well. I live super close to this store and do everything here. Insurance, grocery shopping, I charge my EV here while I'm doing all that. It's a great place. Everything is laid out well. It's basically quartered off. One quarter is the health and clothing, the other is the deli and meats, another is the bakery and dairy, and the first is the produce, right when you walk in the door. Lots of tills and self check outs open. It's usually never too busy and you can get in and out in a reasonable time. Lots of parking but it can be tricky getting out of some of the parking lanes due to high traffic as there is also a fairly busy gas station.
We need this place. Maybe not perfect but the service is always polite and quick
Good bakery
Really chaotic when I went. I was a little surprised to see that there were no arrows to indicate direction in the aisles etc. Staff is really nice but unfortunately it doesn't fully make up for a lack of what has become standard protocol in other stores.
Good for most things but produce spoils quickly.
Need change to get cart. Pack your own purchases. Takes forever to find something.
Easy grocery shop with good prices
I have travelled to third world country’s before that have cleaner bathrooms than here.
Never feel good shopping here. The entire vibe and employee morale is so low
Quick, clean, organized
I would say that if you had only the option of shopping in one store in this city, this would be it. It has probably (most likely) the best selection of consumer goods in town and as a frugal shopper, I know this place has the best prices in town, consistently. There may be some store in town that may carry more of some specific items and there may be some store in town that has a better price on a certain item, but if you're looking for a one-stop-shop.....this is it.
Generally love this store but recently strawberries are always mouldy and I purchased sliced ham from the deli on Sunday and by Tuesday it was actually green. Just want to mention this so it can be corrected.
Good prices and products, but produce quality & availability is spotty.
Great store, friendly staff and reasonable prices.
Good store, lots of selections and good prices. Would be nice if they had staff members bag groceries!
Stash is super friendly and intelligent in many areas of the store one thing I can say is I'm satisfied every time I'm walking out of the doors
Staff are always very helpful. Cashiers are polite. I always recommend going there to my family that visits.
Good deals love the lunch meat counter
always we should shop here our canadian store
Great price!!
This store has by far some of the worst customer service skills I've ever experienced. Seeing the average age for staff overall is mid 30s you'd expect a higher level of expertise and professionalism. Not the case! I experienced tonight Amy, a store manager who has never once smiled in my 10 or so dealings, deny me the bathroom after paying for my groceries. Even after explaining I had a bladder infection. It was 1102 store was closed. A simple act of customer service goes a long way. So do smiles. I won't be playing count how many workers at this location smile anymore! Please try counting and you will find yourself also finding a store where people enjoy their jobs and love helping the customer still.
Great place service is great. Love the set up for clothes home goods and groceries
Shop here every week. Usually produce is fresh as well as the fish.
If Loblaws doesn't do something about the service for the PC Express option you will lose business to competitors. I have already heard people complaining about it and have switched to Saveon or othe stores.
I do shop here but find it hard to find some items I'm used to buying elsewhere
Very clean and roomy. Nice selection and decent prices.
Good produce, clean store and always help when you need it.
There's certain food we really like so we go regularly.
Nice store. Typical Superstore. Parking is horrible on the weekends.
Easy access and parking. Pharmacy staff are great. Good place to shop.
They got everything you need and cheaper!
Great selection! O.K. pricing. Unreasonable congestion in many isles.
Well organized store with wonderful staffs. My best choice in Canada.
Very well organized store and check out was very fast and efficient.
Great staff! Click and collect people do a great job! And one of the last locations that let me pay cash for my pick up orders!!!!
Love shopping there!@
I like superstore. You have the best veggies
Meat clerk on lunch...are you kidding me ? How much time am I supposed to be there ? Get more staff !! Making enormous profits each year but cutting down on staff that’s typical Weston..
we don't have a real canadain super store in Barrie and wish we did they have great deals and friendly staff and there sales products are always there thank super store
Great location!
Consistently great quality produce as well as competitively priced packaged goods make superstore a definite go-to year round. Spot sales and their points program reward shoppers for spending money there, meaning every trip is worth it.
An all in one shopping store. From groceries to clothes to health products, this store has it all. Plus you earn optimum points with every purchase!
Only 3 cash register working, speng about 10 min in line
Real Canadian Super Store -Grocery store for multiple ethnic foods, produce, grocery’s, fashion and pharmaceuticals.
Really good food products. If Costco is #1 stop, this is #2 stop. Especially for fruits and veggies.
This one is more personable than the bigger box stores.
Lethbridge is my old hometown and I visit three or four times a year and food shop at Superstore. This is great store, large and roomy with a great selection and very competitive prices. I'm particularly impressed with their seafood selection. Several varieties of fresh and frozen fish, a live crab tank, and fresh mussels, clams and oysters.
Nice store , clean and friendly staff
Restocking is a problem. I buy a few pretty obscure items here and it's always out somehow.
Way better than sobeys.
Love it. Always the best prices, and they’ll price match everybody else. I don’t go anywhere except superstore
Large store lots of products. One needs time to shop here.
Called and made sure I could come in to get a bbq, they said yes you can’t order it through curb side as it’s an essential item. I borrow a truck to bring it home and have someone watch my daughter, I get there and they tell me it’s not essential and curbside pick up is now closed. I literally left right after we talked on the phone. I come back the next day; have someone watch my daughter and borrow a truck again. I’m in a complete other city, so I pay $50+ in gas each time. They tell me it’s an essential item and you just need to go pay for it at self checkout. The day before they wouldn’t even let me scan it. Is this some kind of joke?
Good selection. Fresh product
Great prices. Vagrant issue all the time asking for money and or to take your cart back for the dollar.
Superstore in my opinion is the best grocery store Lethbridge has to offer. Their produce section is massive, along with their meat department. It's very rare I find something out of stock. The employees are friendly, helpful and always know where their products are on the shelves. Their prices are some of the lowest you can find. Best of all is their PC Plus points system. I have ended up with so many free groceries during the past few years because of this program. The program is far superior to the other grocers in town, and is FREE to join and maintain. Thanks Superstore you haven't disappointed me yet!
Open til 11pm. Friendly helpful people. Produce department could be better: Sometimes the price tags don't match(prices for items not displayed/no price for items that are). Yesterday, the ENTIRE bin of mini watermelons were SQUISHY & I could barely find a decent corn cob in the entire bunch(all smashed &/or rotten spots)-granted, the corn IS discounted.
Great produce. Good variety.
It's a typical Superstore, everything you need for groceries, decent clothes and home sections. They compete on price, so you pay less for a lot of things but sacrifice service and aesthetics.
Love the shopping online and then picking up my order later in the day.
Groceries. Mainly produce
Huge collection of ethnic grocery is also available here.
I like the place
Washrooms are horrible. Mr. Hanke was just laying on the floor. Otherwise it's superstore... what 3lse can I say
Better then average super markets
Even when busy lines are never long and aisles are wide enough for the amount of shoppers on a Sunday morning. Expensive though...
Nice
I was looking for a specific spice and 4 clerks including customer service did not help me . They did not even bother to look it up to see if was available. I don't know is not a reason to not help someone.
Huge variety of quality products
More than an hour before closing and the attendant at the deli counter refused to serve my husband saying that the deli closes early...
There is a wide selection of produce and groceries. The aisles are wide enough to accommodate shoppers.
Clean location. Lots of vegetables and variety could improve. Prices usually higher. Not many halal options. Lots of parkings. The bread is good but kind of expensive.
They treat their staff horribly so with that said I don't like shopping there..
Friendly staff and helpful
Masks and distancing are "Mandatory", but the management has decided to not monitor or enforce the policy. Compliance is poor, significantly worse than in competing local grocery stores. This is reprehensible, given that the store is advertising based on the mandatory policy. For shame.
Their online ordering is non existent. Every time I go there to pick up a prescription it is not ready. Fed up. Transferring my account to another pharmacy.
Nice place to shop good bakery
I find it very dirty and under maintained. The freezer section usually have dirt cart in the middle. To you guys transport food with those??? If so, I am hesitant to return. Bath rooms are untidy, and usually have a smell. Although with that being said I do usually have good customer service when there, depends on the day
not under Reg McDonald / carol McDonald should be I have been to your store 3 times to get something from the bulk dept/empty empty like really I love your store/ but really carol mcdonald
Store was clean and well stocked. Freindly staff
No more lineups and the produce really improved.Please let shop without having to use a loonie for a cart, like Save On figured out, we don't want roadblocks when we shop
The rating for this store has been lowered because the main necessities have been neglected - the washrooms. Been there a few times to not go there and drive a bit further to a different location.
it has everything I'm looking for and the service is great...love the pharmacy...the staff there go out of their way to help you
Store is nice and clean, meat and produce are always fresh. The bakery is fresh and has amazing cakes at a good price. Staff is friendly and always helpful, always answering any questions to the best of their ability. Often times find they are out of stalk of things I need often, they layout of the store changes a lot which can get confusing. The prices of their hot food section are a bit pricy. Overall very good and will continue shopping here
Real Canadian Superstore is my favourite store.I have been buying things from here for many, many years. I will continue to support this shop. I am willing to encourage them to do better. I often recommend their products to my friends or customers because I am a small business owner. I like to buy a lot of things here. I know a lot of products and prices. There are many very good products at reasonable prices. Especially during festivals, they always launch a lot of special products for customers to choose from. Thank you very much for the existence of this store. My small store has been growing with this big store. Hope your business is more prosperous. But there are a few suggestions: One: Is it possible to provide a discount card to provide better wholesale prices for customers with large purchases, so that small owners like us can buy all the products here in one stop Two: Is it possible to offer more Asian food, because there are more and more Asians in Nanaimo, and the current product range is far from satisfying their market. I can help you choose, if you need it, I have experience. Three: Is it possible to offer malt vinegar in large barrels? Thank you very much, and wish you a prosperous business and a happy new year.
It’s nice here a pleasant every time seeing my friends the workers Always helping me with anything catering to my each and every desire Will definitely come Back and tell all my friends Sincerely yours Big Foot ????
Recent changes to self checkout are a joke and staff belittle you for not getting it. No thanks. Also, having to buy multiples to get the price is a no go.
Friendly staff and very helpful. Their selections of fresh fruits and vegetables is good. Washrooms are nice and clean. It also has a large parking lot.
Lots of variety, large store, almost need a map
Great place to shop
Nancy and Lisa are outstanding and very professional. I arrived a bit discouraged and left over the top pleased. My experience here was entirely positive in all aspects. The young ladies resolve all issues while making you feel like your the only customer in the store. I am a person who is a bit picky and I have no negatives here. Thank you for the wonderful service and great experience.
It was clean and the service was good. ????????❤❤
Better than Walmart. More choices, better prices, you can use PC points to pay (free to sign up)
Not bad
I realize these are trying times at grocery stores, but as a general rule, if I have to wait longer in line than it took me to get my groceries i simply leave them there and go somewhere else. Most of the time this occurs (as it did today) is people not following the item limits for Express / self checkouts. If there are numerous customers in the Express line with full carts I simply leave. Why are these item limits never enforced? This has occurred many times in the past at this location, which is why I seldom go here anymore.
Great price on fruit salad and general salads at this location!!
This was my work at superstore. I started working here in October 2019 and I loved every part it. Superstore was such a wonderful place where the moment you walked in it felt unreal. It might sound weird but when I started working here I felt welcomed, and for the year and 8 months I spent while working here I’ve learnt so many things including what it takes to be part of a team . Everyone I’ve met was beyond great and amazing, I’ve made wonderful friends that I’ll never forget . Working at superstore felt great especially serving customers and seeing the satisfaction, and I loved organizing the ENITER meat department!!!,But unfortunately my family decided to pack and and leave Alberta and move across the country to Hamilton Ontario. It happened in a blink of an eye, but I’d trade it all just to go back. I loved superstore and not in a weird type of way, I got encouraged to graduate high school from my fellow meat department colleagues and with they’re support I did!!! Why am I leaving this review at 12 in the morning? I’m not sure, but I needed to get that out.thank you super store!!! ( if someone rich enough reads this, please bring my family back ????)
Pretty clean. Staff I talked with have been nice. More enjoyable than Walmart at the moment.
Very clean and well organized and great deals
Pleasantly organized groceries and essentials store
Love the Optimum points. Meat was pretty expensive this last shop.
I was in Superstore Medicine Hat yesterday morning and was faced with at least 15 unmasked patrons. This is the law...why are you not monitoring?
Same as any other superstore, good store
I saw an add in flyer till the fourth of July with a pool so I went to store they didn't have any I asked if the store would be getting anymore I was told no because summer is almost over I was very shocked and confused by this. I think if stores are going to put a sale for pools up make sure you have enough till the end of sale 10-15 pools aren't enough
Decent produce selection, good pricing, great seafood selection
Cleanliness, freshness, and selection. All great.
I always shop here
It's easy to shop here and it close to where I live
The service was great
Smaller store, so it doesn't have an extensive selection.
It's small but do have everything
A cheap place for a propane cylinder replacement. Just remember to check the date on the neck of the new bottle as it's only good for 10 years. The one I bought here last year I couldn't get refilled this year cuz it was outdated.
They lost the preorder. Not enough cashiers open and the self check out is having issues. I have been here for 2hours in what should jave been a 10 minute stop. Reminds me why i normally don't shop here
Very good selections and pricing was about 17% below other big stores. Nice asian and ethnic cuisine section
Love it. So many good deals, fresh produce, and prepared food for fair price. And lots if goodies you won't find elsewhere
Good
Huge selection and good prices.
They have a lot of food. It's a big grocery store. I got my car insurance at them
Very nice grocery store. Prices are very competitive and they do price matching. The produce and meat are very good good. They also have a nice butcher, seafood, and deli counters. They also have nutritionist on site who can help you with making better dietary choices. We shop there every week and would recommend this store.
Shelves were often bare, even before COVID butI thought I would give it a try because I do like their coffee. However, big surprise!! The coffee I went for was also sold out. They are looping customers down the aisle and into housewares, just to cash out....about 30 people deep when I was there, but absolutely no signage at cash that they are redirecting customers. Very disorganized! To top it off, no one at the customer service desk for a rain check on the coffee!! I am not surprised. This store has always had issues since it opened in 2004. Will buy my coffee at another store from now on!
I really liked this superstore as it has a great selection and range of fresh fruit and vegetables. Everything was available in regular packaging and smaller sizes which is suitable for a quick shop. The Pharmacy in store is a great advantage. It was also nice to browse through the clothing section.The staff were friendly and helpful.
Helpful staff.. good clean store
Go there a few times a week.
My first time in the business. Did not make a purchase (was accompanying a relative). Will return at some future time when visiting Prince George to see how pricing and selection compares to nearby Costco.
It is a super Store which caught my imagination when compared to the ones I visited. Somehow I like it , but I don't know the reason. The presentation , the products , the staff , the location , the ambience , I could not find it in any other branch I have visited. That doesn't mean that others are bad. Even some of the products present there are not in others. I don't know, I somehow feel that way and keep visiting the super Store wherever I am for my grocery etc and will be doing so.
Tipicale Super Store product never in the same place. Have to hunt for it.
Clean store, friendly staff, good fresh produce. Floor plan laid out well.
Excellelent
Super inconvenient that you no longer accept cash at self check out. I don't enjoy using my card for 1 item
Great Canadian store with speciality health foods
Great produce and Rita is the best cashier.
Super staff, very helpful
Nice store, prices 30% higher than all others.
They need a new fresh produce manager. Way better in the past. Slow constant decline in quality and presentation.
i like tbis store wish there was one in burlington
Good place to shop..always busy..
Exceptional service. Reasonable pricing and good products.
Produce is horrible -- never fresh and this has been going on for years. Best fresh fish in Oshawa super friendly service from employee that is behind counter.
Horrible place to shop. Lables/prices are always incorrect!!
Really good selection and prices ????
You can buy some fruits and vegetables Meats,dairy products,clothes ECT.and good dessert and good price.
Cashier was great, personally I wished they had price match lanes. Sadly I was behind two price matchers, now I'm thrifty by nature. But there's reasons that stores like RCSS prices are higher, fresh seafood, deli, bakery, readymade foods etc. Stores like these have higher overhead than stores like it's sister No Frills.
Often out of stock on many items. The sourdough bread is horrible, tried 2 diff times. Actually threw it away both times, it was that bad. Staff are pleasant. Prices good(if they actually have it in stock).
Clean, organized. Pick and collect had its hiccups. We'll be back for pick and collect. Hopefully they get better.
Good person distancing. Very few line ups when I was there. Great selection of goods.
Firstable I would like to thanks the General Manager Chris Wojcik and Andrea a customer service lady for your amazing customer service and professionalism!!!!!! you certanly are the epitome of customer service , I thank you for your assistance with my problem that I had, I certanly highly recommend your supermarket to everyone and experience your amazing customer service . I have been shopping at your store for the past 20 years and I am very happy and proud to be your customer. Bravo, bravo for all you do and thrive to deliver the best customer service experience. Sincerely Matilda.
Been feeding me for years now
Best prices with great food
Good store although I didn't find what I wanted.
Came late on a Friday nights so no crowds. Have lots to complain about in how Loblaws / Superstore stock very poorly and PC products slowly edging out real choice.
Real Canadian Superstores don't vary too much from place to place. This one is no reception. Clean and wide aisles, well lit store in general, cheap bread, fairly wide selection of grocery and produce, limited selection in terms of "ethnic food", and decent selection for clothes, makeup, home goods, pet supplies, and sorts. No complaints! Fairly typical Real Canadian Superstore. Ample parking in front.
Good selection, reasonable prices, helpful staff and clean store.
Has good prices and there service is polite and readily done for u
Luv the Superstore, easy to get your shopping done here, convenient parking. support Canadian where you can!!
The selection
Like that the kids get a free cookie while shopping. Good selection of produce, speciality items and baby items at decent prices. Only complaint is that they occasionally relocate certain items in the store which makes it harder to get in and get out quick with kids. Love that they price match.
Not as big as other locations. Often out of sale items.
I rarely shop here. I don't carry coin in my pockets. You need loonies to unlock grocery carts.
The store is very good, you can find everything you need at a great price love it Keep up the great work !
Always running out of the price matching food & items on sale
Whats going on here? In the last 5-6 months this store has gone down hill! Constantly out of stock bare shelves all over. Perhaps it's time for new management!
Really Superstore has the best prices overall for groceries. The Gateway location is perfect for size of store and selection of products.
Large selection. Busy usually. Most staff are helpful and courteous
I hate this location. Considering how large the store is everything seems so cramped. The aisles are barely wide enough for 2 carts and they are way too long. The flow of the store just seems awkward. The checkouts are the worst. Barely any room to line up and then once you get though the checkout there's no room to put your cart so you bag groceries. If you put your cart at the end of the checkout your blocking the walk way for people to get out.
Joe fresh department is terrible. The customer service is poor unless serving friends and family is what I've noticed. No one ever wants to help you and makes it seem like a chore to assist with anything. Went there today to do a return WITH a receipt and the old lady had such an attitude. In addition she kept my receipt telling me it's store policy didn't even give me. Return slip. Needless to say went home to check my account and the return didn't go through! Now with no receipt I wonder what the grumpy old fart will say now. I've never herd of such a thing and keeping someone else's records. They seem to make up things as they go along there is no standard protocol. Hate shopping there but they have a bigger selection unfortunately
Quite often the veggies are sub standard compared to other grocery stores, cashier's are friendly!
Great pricing and usually well staffed to deal with rushes. With a membership they have a perk where you're able to order your groceries online and set a pickup time the following day. Saves so much time with a little planning! Highly recommended
I recently used the PC express from this store location. They made a mistake on my order and double charged me for a relatively pricey food item. I have now spent more time on hold with the main call line and calling through to the Lethbridge store to receive my refund then I would have spent if I would have gone into the store. I recommend you consider what trade offs you are willing to except for saved time, this location has had several issues with wrong charges and order/substitute mistakes. I would recommend selecting no substitutions on your order if you are hoping to avoid mistakes.
Great selection but you have to check the best before dates constantly. This weekend grated cheese with bbe Oct and this is now Dec!
Good store for variety of household items.
Sometimes they have flyer items in stock, sometimes not. You just never know if you will be able to get the items you drive across town for.
Great prices
Great location if you have a car. Great selection of $5.00 pizza made on site. 8 minutes in the oven and Voila. Plus they have a whole isle for just cereal. Who does that? We come for the affordable organic section mostly. You can't beat the price. Plus PC points.
Prices are competitive, sale items often out of stock. Nothing special about this place.
Good
Awesome prices and amazing staff
Shop here over anywhere else for points!
I like it. With their own financial system it adds value.
Excellent parking, selection of items, prices are high, nice facilities, good service personnel.
Wide selection of groceries and prepared foods. Great salads. Quality fruit. Competitive pricing.
Variety and quick when all registers are open.
Nice store that is pretty well maintained. Produce and meat is usually of good quality. I can always find what I am looking for when I need it though items can be much pricier compared to other grocery stores in the area.
Much improved after recent renovations. Love the new butcher counter.
Lots to see and do and everyone is sooo nice ????
A store where management allows an employee to stock produce without wearing a mask in this day of COVID does not deserve nor will it get my business. When I asked the employee where her mask was she replied that she did not have to answer me. I put down my basket and walked out, and I won't be back. If management are going to allow people to work without masks then they should be assigned to the back where they will not be interacting with others and can therefore social distance. To allow her to work on the floor is simply irresponsible, and speaks volumes as to how Superstore regards its customers. Adios.
Fresh produce
Always Visit and Effort able
Always polite and helpful.
This is the mother company to shoppers drug Mart. They charge more. They didn't want to honor the price
Had everything we needed.
First time I went and I was impressed any thing you need and fair prices i will visit again for sure
It's a wonderful grocery store! Not as expensive as Walmart and better quality????
Very comfortable environment. They know and try their best to sell what consumers need.
I don’t go in as I frequently see people not wearing face masks entering and exiting the building. I do, however, use their curbside pick up. I have nothing but good things to say about it. Wait times aren’t usually too bad, the staff are friendly and following Covid precautions very well. I will continue to use this service.
Superstore is my main grocery store. I find it has all the groceries I need. The presidents plus program is a bonus. I like getting points and getting money of my grocery bill. Who doesn't like getting paid to eat?
Love going to the Canadian Super Store, very wide variety of products, the fruit and vegetables are always fresh and there is plenty of parking spaces.
Found exactly what I was looking for. Zucchini and spaghetti squash my meal was complete and even even added a $0.95 fresh bread ????.
They have a good selection, store is clean and their prices are very competitive.
Great service!!! An a fair bit of variety. Decent prices!!!
Best Store to shop at!! Just moved here and already saved 60,000 PCPlus points in 2 weeks--that's $60 in free groceries! All stuff on sale or at good prices and they follow the things I buy and give extra points too!. AND THEY DO PRICE MATCH! Very competitive with other likewise stores in Penticton. No need to go elsewhere when they are helping my budget!! 4 stars only because not all items listed in flyer are brought in to this store. Wish there was more Organic food so I don't have to go to another store to get organics. Thank you Superstore for having such a wonderful store to shop. Very çlean. Exceptional staff helps out to make shopping easily.
If it ain't there -foodwise - you probably can't afford it. And returns are no problems.
I like the selection of Asian vegetables if and when they have them in. The prices are pretty reasonable on most things and I appreciate the gluten-free section. I don’t find the staff very helpful usually. I needed a particular vegetable and one staff member said they would have it out the next morning, and I went back and it wasn’t out. A cashier was a little short and snippy to my husband, not something we appreciate since we spend $100 a week there. Please let your self check out take cash, that would be helpful.
Great service....thankyou so much...very helpful..????
Great one-stop shopping for groceries, clothes, house & home, books, personal care. Sale prices are always set $.01 lower than competitor's sales. READ THE SIGNS: ($1 each, if you buy a minimum of 3. Otherwise $1.99 each) ($1 each, maximum purchase of 4. Overprice is $3)
Wow...! Future is here! Check out my pictures with these super cool self checkout counters!!! First one i have seen
I only gave it a 3 star, this store is huge I only went in for 2 items of which they did not have either of them. For a store this big you would have thought they would have had what I was looking for. Swanson beef pies and plain beef sausage made in their store.
Clean store lots of selection. Long lines, credit/debit down and not posted on doors before doing your shopping... Produce doesn't seem to last
Wonderful selection
Despite it being such a large store, with a large variety, I often find it hard to find particular grocery items, and I usually have to go elsewhere to find any obscure items. It would be helpful if there was a way to ask someone or look up an item in order to either find it or see if it’s in stock. There’s very rarely anyone available to ask, so I just end up going to another store. I don’t usually shop there unless I need a PC item.
One stop shopping - great selection, but a few minor pet peeves: 1) Being forced to buy multiple quantities of certain products in order to get discounted prices; 2) Especially during busy periods, the place is a zoo and finding parking can be a challenge. This has been exacerbated with what seems to be an unusually large proportion of "special" spaces, even those placed far away from the store entrance, and the newly introduced pickup service. Most of these spaces remain unoccupied - sometimes even occupied by frustrated drivers who ignore the rules - while the zigzagging search goes on for the rest of us. Direct access from highway 16 would also be very helpful.
It has the best prices in Penticton. However the shelves empty out quickly on sale items.
Very busy more for bigger families and you have to pack your own groceries
Always such a huge selection in the Superstore. I love it cause you rarely have to wait long at the checkout. We don't like self checkouts so this is a feature that we really like
Good prices and good variety.
Well stocked although smaller and less selection than other cities
Buy all my groceries thier
Great prices, good selection. Quality meats. Friendly helpful staff. Love the PC points.
It's nice to see people are listening to the news regarding panic buying. I went into Super store to buy some meats for my daughter because she out of a job right now' and guess what NO CHICKEN hardly any other meat products. WOW really nice to see and you call yourselves Canadians citizens... I'm so disappointed ???? And it's not the stores fault. It's you and others thinking about yourselfs and no compassion for others who are struggling... THANKS
Our family is in self-isolation as we just returned from abroad. We needed a few groceries so we chose the delivery service that was offered. I am very pleased with the way it worked. Our shopper Hillary did a good job keeping in touch while she shopped, asking if some substitutions could be made and she did a great job picking out fresh produce. We were able to pay online and then the food was left outside our door. I really appreciate the service, especially at a time like this. I wanted to leave feedback but the link did not work so I am posting here. I am very surprised by the availability of many products, even if a few substitutions had to be made. Thank you again to all your employees for their continued service during this difficult time. Stay safe!
I went 2 the bakery 4 a cake... but they had many cakes with no ingredients list... I asked them ... they said all cakes from "that " come without an ingredient list... I thought that was BAD... I would not buy something without an ingredient list.... otherwise it's a great place 2 shop... I hope that they change their policy
Like the fresh made salads and fruit trays and veggie trays. Always fresh always large size for value.
Was at the Sunday parking lot sale. Always lots of interesting and one of a kind items.
Good service
Good prices, good service and lots of products to select from.
Two weeks ago, i hadnt there a while. I got something woodstiide for craft
I always love the variety of the food and the quality and price is consistently good quality. And i love that after spending $225, they always have a gift. Last wk was an Cadbury easter variety bundle but this week is a turkey. I got the turkey last year too and both were $40 birds. A very decent size for my family of 5
Pretty ok
Staff don't seem to understand the importance of wearing masks during Covid-19. Multiple staff wearing masks improperly.
I visited the Nanaimo store this morning and heard the rudest treatment of another customer I have ever experienced . The meat manager was loading an empty bunker with an advertised sale item that was out of stock. The woman shopper reached to the bunker to remove an item she had been waiting 15 mins to pick up. She was rudely snapped at twice. I was not impressed with this level of customer service.
We like the selection of RCSS but there are never enough check out lanes open, especially with most people price checking which takes forever. We want to support jobs and not use self check out, also the new self check out interface is horrendous
I'm giving one star just to be able to say this, there self check out has the worst customer service in pa. Coop, save on , Walmart they all have someone who is actually there to help , and paying attention. My last 2 times through self check out I have waited longer then I should have because people weren't paying attention and the one girl was actually on her phone. If u guys can't have a decent employee to actually run the self check out shut it down!!
A one stop store easy to shop. Fress products
Awesome prices great staff five star
One of the many great cottage grocery stores.
Pretty standard visit. Good selection of items, but the store was a mess and it was hard to find someone in the floor if you had questions.
I love this store, great selection of items to choose from and the prices are great
Good prices. Usually short lines at checkout. Just gotta bag your own groceries.
The store was very busy and they didn't have all the cashiers opened had to go through the self check out.
Love the organic selections and the click and pay online option
salads and sushi here are yummy
Beautiful garden centre located at the side of the store!
Store is good. Except finding the occasional bad fruit or vegetables. Staff are helpful, which is nice
Ok shopping early queues ok
Very good alternatives section for plant based eating
The loyalty program is a good one, and that is the one star. The pricing scams are what I take umbrage with. They are meant to deceive. Example from today was cans of tomatoes with a large sign saying .50 (which is a great deal) and there are diced and whole tomatoes to choose from. The diced are .50, however if you had picked the whole tomatoes they went through the till at $1.68. Same with dairy products, big sign proudly states $5.00 for non lactate milk however when you read the fine print that is only you buy two if you were to buy one the price is $5.68 which is in tiny mouseprint at bottom. I could go on but you get the point...read carefully and watch very carefully at check out, they know many people will not notice.
Should make sure shelves are stocked regularly
Good prices and a large selection of food from around the world.
Every now and then there is an error with price at the till. Be sure to keep an eye on it. If you buy multiple of an item and there is a price discrepancy, usually you get one of them for free. Collecting PC points, I find, is a lot easier and quicker to redeem than other stores offerings. Your mileage may vary.
I am phoning this store they are supposed to be open and they keep picking up the phone then hanging up, and this is right how again? Customer service and general merchandise both keep hanging up. I call back to bakery because no one else is answering and she seems to not understand English and she just transfers me back in a line to a store that is not answering even though I told her give me the manager she doesn't!! Because you run out of merchandise I am calling to see if it's there today. I do not want to drive all the way in and you not have it which is WHY you need to answer. Now even the bakery just hung up what a terrible store! I did leave a message and of-course no one has called back I expected nothing more from them either. The price for cheaper food is bad service!
Unbelievable price for AA batteries, walmart et el like 3x cheaper
Great experience, great food, superb location overlooking the valley below.
Canadian, pretty decent prices on most things, but they do price match, awesome Canadian store....
My favorite grocery store! I love the bakery and click and collect.
Great store. Lots of good deals.
No selection of what I wanted, aisles cluttered no staff to be found
Great deals clean and tidy store
Greatgrocery shopping experience at the Real Canadian Superstore...Wonderful produce .Deli has a great selection .All departnts are very user friendly and easy to find everything on your shopping list. Exceptional parking with ease of entrance and exit .And if you find you need to refuel as your exiting there gas bar is perfaectly situated to address your needs.
Usually the customer service staff at this location is awesome. Went today to do some stuff with my Pc Points. When I asked her the balance, her response was I don't know. Asked her again, and I got I don't know, you can check the app very rudely. Come on guys, you its a PC store and your in customer service. It should be mandatory knowledge. There isn't going to be any seniors downloading apps.
Always friendly staff!.. They also always follow covid policies including cleaning grocery belt and distancing in store plus much more!
Watch out some of the item are expired,but they still sale it.
Prices competitive. Avoid shopping at peek times. Long waits. Poor parking on busy days with garden center and New Burger King.
Ok
Always shop at superstore.
Helpful staff. Great prices.
One stop shopping! Superstore has everything from food , house wear , kitchen supplies joe fresh , toiletries.. it’s my go to store every week
Pricing used to better before, now it's almost similar to the convinence stores pricing. International section is empty for almost three weeks now, need to check their pricing because it's not competitive any more. In addition they need to add more items in the international sections.
Had what we needed for my puppies and services was good check out was fast
Good value a little large
Nice place to shop for groceries, well organized
not very friendly , just pushes you through. No bagging no conversation.I've never had a good experience here.
Clean store.easy access.friendly staff
Some staff are not helpful and just say I don't know, instead of saying, I'll find out. Some cashiers are very helpful. They will help bag your groceries because they understand the quicker you leave, the sooner they can help the next person. They cant do anything while you are packing anyway so they might as well help. I just seem to think they are too big to be helpful.
Cheap food like the points always quick
Big store lots of selection
Like shopping there. The store is very clean and bright. Only problem is the produce is sometimes not that fresh looking and overpriced. Staff are friendly and helpful!
As far as Superstores go, the Gateway location seems to do a decent job of keeping their shelves stocked and the store clean.
Despite the “mandatory mask” signs on the front doors, many customers and even a couple EMPLOYEES were not wearing a mask. I’m immunocompromised and I will be going to Walmart instead from now on, they are a lot cleaner and with more enforced Covid policies.
Store is good, people can't park or read signs
Great selection of everything I was looking for...I bought 2 ducks because of the fantastic price...lots of space between the rows of shelving...will be going back again every week
Cashiers and the employees directing traffic at the front of the store are great!!! The employees who push those oversized carts around to fill online orders need a lesson on courtesy and customer service. Picking up groceries today and kept running into these huge carts parked in the middle of the aisle, sometimes two or three in the same aisle. The employees just ignored us (the customers in the store) while they filled their orders and they are slow as molasses. Maybe superstore should have these employees leave their carts at the end of the aisle or use regular size carts or....be courteous...if an aisle is busy maybe come back to it later or fill those orders early morning and late evening. What an awful experience today. I may have to go Regina for groceries
I moved out of the city and this is no longer my primary, but I still like coming to this Superstore when I am in the area. I don't know if I just got used to them or the selection is actually better but whenever I go to another Superstore I don't always find all the items I used to get at this location. Great location, cashiers generally have always been pleasant and place is clean and well lit. Recommend.
I'm not sure why they don't bag your groceries....
Large selection. We were shopping meat and veggies and found them to be high quality and competitively priced.
It was ok
Lots of variety
Great ????
customer service is deplorable. just tried to call and find out if pharmacy hours are different from the rest of the store(because it isnt listed on their website AT ALL) and had to wait so long i was returned to the main automated menu FOUR TIMES. gave up after 5th attempt. do better, "just okay canadian superstore".
Neat and clean everything is available you need ????
Their 'Flash Food' service is a great way to save 50% or more on cheese and meat items that you can freeze right away.
I find this store very well organized. Clean bright and well staffed. The cash out lines do get long but staff are quick and still friendly.
I like the prices and deals at Superstore, but some of the cashiers are not the friendliest. One cashier, acted like I was interupting his day. He never said hello, he did say bags ? to me. When I said thank you he said nothing. I avoid this cashier now.
This is an excellent store. It's clean, fresh and easy to navigate. It's always well stocked and the staff are great.
Good clean store. Produce sometimes doesn't last the longest. Like the PC Express program. Not too busy for a superstore.
Typical recs
Everytime I buy food here it goes bad in a matter of a few days. There has been a couple instances where I unknowingly bought expired food off the shelves. Better to spend the extra few bucks and go elsewhere.
north oakville: this used to be my favourite go to store. first choice. top notch. over the past few years it has gone down hill tremendously. always out of stock of presidents choice popular products, carries lower choice selection now than before, does not carry club pack choices as much, because of price matching they clear stock of competitor sale items and ur out of luck even if u would take it without the price match , in stock is better than price match. extremely frustrating . i dont recall fulfilling my list on one try in over a year.
Cashiers are friendly and customer service goes out of their way to help you
Quick enough cashiers yay!!
Okay store and prices.
Good prices they compete well.
Fruits and fish are not fresh at this place, has bought fish couple times and they were rotten already. Fruits sometimes are not in good conditions
Excellent Customer Services - while shopping this past Sunday, I lost my watch at the Real Canadian Superstore in Midland, Ontario. I only realized this after I had returned home. I was able to call the next morning and spoke with a very friendly staff by the name of Heather. She even went to the spots in the store that I had shopped...unfortunately, it wasn't to been found...she still took my information and phone number just in case. Later that day, Heather called me and asked me to describe the watch...and much to my surprise it was found in the parking lot...a little bent out of shape but still working! I was so happy and thankful that it was found! I'd like to take this opportunity to thank Heather and all of your employees for great customer service and working during these difficult times! Many thanks! :-)
Was able to find everything that was needled. The staff are very helpful and friendly
Incredible the selection of items!
Good variety. Not bad shop.
Found some very good-value items, as well as excellent bbq chicken and sushi... will be back!
I love this place, their fish is always on sale and they sell beer.
They sell all kind of product, sometimes with the good discounts. They still do price match.. ????????????
Busy as always but enough check outs open
Shopped in this location for years, but stopped to come here because of constant rearrangement of shelves.
Have not shopped at Superstore in a few months...and now I remember why. Everything just seems so expensive. Packages get smaller but the price goes up... Unfortunately this is not confined to Superstore only.... I do tend to notice it more here though.
Staff unwilling to enforce mandatory mask policy. Plenty of people in the store without masks on. Shameful on the part of Superstore.
Their fresh corn is disgusting. Tassels are rotting, need to go to a roadside stand to get fresh corn
Always a good place to shop at
This is my go to for food when working out of town. Great selection never sold out and reasonable prices.
Awesome place to shop
Friendly helpful staff Clean organized well lit Fresh produce Great meat selection
Good chain if you like compromising service for cheaper groceries, (which I do). Love the new click and collect service and all registers being open on Sat & Sun
Very nice store. Well laid out. Lots of cashiers open as it was quite busy.
I love the deals and that u don't have to scan your own grocery plus uget the points
Nice variety of products
We love doing our grocery here whenever we visit the hat. They have a great selection and lots of choices to choose from.
Good prices and lots of selection. I do not recommend using grocery pick-up from this location. Long wait times (>30 min) rude customer service reps. Head to City Market on Lonsdale if doing grocery pick-up.
Love this store. Always find what I need!!! Great prices. Awsome selection. Knowledgable staff
Pretty good store overall, they will price match with no problem. Prices are not bad. One thing that I don't like is there stupid quantity pricing buy in quantity of 2 or 3 to get that price. That is one thing you have to be very cautious of when you don't need that much of the items you wanted.
Some can be a little more friendly our money is just as good just the color is not as bright
Good selection of President's Choice ducts. Comfortable layout and surroundings.
Best selection and prices in town
Where does one start. From the rotting product the produce manager (a tall skinny guy) didn't want to deal with. Fake sales, "on for $5" when the package states it's $5. Mouse traps all over the store. And the most mind blowing was the horrid "I'm better than you" type of additude from one manager. I think his name was Nick. Telling me to stop wasting the employees time, and my business isn't a big deal to even bother with.
Nice store great produce
I buy most of my groceries here. Food is usually fresh and in stock.
Love shopping here. Great service and prices. Keep up the good work!!!
Unfortunately 1 star is the lowest rating you can give. The Pharmacist was very rude and dismissing, had no interest to help and no knowledge of the medication I was asking about but rather pointed at a shelf and said go look. Extremely unprofessional way to conduct business. The particular stuff I was looking for is kept in the fridge so would be pointless to look at the shelf. I will never be returning to this pharmacy.
Long lines on Friday nights. Should open more checkout lanes instead bugging people to use self check out. Sale items are very rarely available regardless of time of shopping. They run out of urgent items like, eggs,rubbing alcohol and some cereal. Spoke to manager about and he just shrugs his shoulders. If you price match they create extra work yo discourage you.
Absolutely terrible experience with grocery pickup!! Was called 15 minutes before my expected pickup time with a message saying my delivery was delayed, no new pickup timeframe provided except they let me know the store closes at 9pm. When I got to the store I waited outside for 30 minutes after being told my order would be right out. I could have picked up my own groceries in less time. After waiting, went inside to see what was going on only to find staff completely overwhelmed and some staff just sitting around, one eating a croissant right next to all the fresh produce going out to cars. At that point I just grabbed my own groceries and left.
Always friendly, always well stocked
Did not have any charcoal, all the BBQ stuff was gone. It's still August... Too soon for Halloween decorations superstore...
Great big store. Busy and has everything you can think of. Tidy and clean washrooms. Good customer service and pleasant Staff. I enjoy shopping here and good points rewards system. Thankyous.
Good prices, wish they had more cashiers on till. Always seems pretty busy and I do not enjoy the self checkouts, but feel forced to use them as the lines are sometimes quite long.
still too many people using the express lane with full grocery carts.... sick people
Dirty, the Pharmacy is extremely slow they told me to back in 1 hour it was 3 waiting and my daughter waiting in the car after surgery they tell you very polite to wait 15 minutes on the side there but 15 minutes means 32 hrs more. People don't respect social distance a mess of store
????
It would be nice to have a cart return next to handicap parking. ????
Always a great selection!
I wasn't very happy with the last visit. The produce was wilty and high price.
It was an alright experience. The store at Harmony Rd is massive! The one thing that is different there than at Walmart is that their merchandising teams put more emphasis on the food products. Non-food items are in the far corner of the store, kind of like an after-thought.
Bathroom is absolutely repulsive , urinal has been broken for 2 weeks, taps don't work, hand dryer broken, no paper towel or soap . Flash-food constantly containing spoiled meat, always short staffed and now must ask for plastic bags at click and collect. Store is filthy all the time. I have seen better maintained porta pottys on construction sites. Something needs to change before the superstore plague kills us all
Great prices. But for the last 2 weeks. Shelves have been empty. Very poor stocking of shelves. Yesterday. No milk and eggs. Bathrooms terrible. Very dirty. Men's washroom door broken Women's washroom floors dirty No one ever cleans the stall walls. They are filthy
Well alot of products i want never are stocked so out of
Friendly, helpful staff, even if the prices aren't the lowest
I used to shop here regularly; however, since the renovations, with the extra long aisles, it seems as if you have to walk miles and miles to get what you're looking for - if you can find it. - and heaven help you if you walk in the wrong direction and have to hike back the way you came to go in the opposite direction. I am 78 and thankfully in excellent shape; I feel very sorry for those who cannot walk and length and breadth of your store - remember, the population is aging, and we prefer the smaller stores.
Good produce, selection of products and prices
Great selection and many things on sale
Good selection great produce amazing meat
So disappointed. Moved from Barrie area. This is not what I expected. Does not compare to what you may be used to coming here from Barrie, or Collingwood. Had hopes of obtaining the same quality and variety I get at any other Zehrs or Loblaw store. Obviously not here. Produce is not fresh - found mouldy items and slimy items on the shelves. Meat is disappointing as well - Bakery? Forget it - Nothing here that I regularly purchase - If you are purchasing a higher brand of items you will not find it here. The quality is just not available here.
I would not suggest using PC Express, waiting times are between 15min and 45min, on multiple occasions I could have done the shopping myself faster. When you try to call the store they put you on hold and not answer the phone.
They have my favorite blueberry muffins.
Usually great prices, nice clean store
A big grocery store. Prices pretty average what I find surprising is it doesn't have a lot of big name brands I like. This store also has many housewares and a pharmacy.
This store is full of all good things clean and staff super friendly ????love the midland suoer store
Always no line-up or a short line-up. Friendly staff.
No one seems to be able to answer if Superstore has one dozen white tray buns and quarter slab Nanaimo bars. Are these exotic items? When I called I was redirected 5 times then ultimately hung up on. The ULTIMATE service. Online search engine sucks it big time.
It's ok. It's very challenging going here. Decent prices, but very long till line ups unless it's after the hours they posted on the banner out front. Which is unfortunate.
I found what I needed. Fresh fruit and vegetables. Excellent selection of fresh meat. Some good deals in this store. But, I'm not impressed with the price matching or return policy. I tried to return a product and the woman at the customer service counter was rude and gave me a hard time. No need to be rude and evasive! I've had better customer service from other stores. Some of the management in this store are rude to customers and their staff.
Great prices but sometimes comes with the cost of lower quality or older products
This store seriously violates Alberta Public Health order. I was there about 20 minutes ago and there were many people (10+) who did not wear masks. Many of their employees saw them but did nothing. There was an employee standing near the entrance to monitor people but he did nothing to people who didn't wear masks.
One stop shop. Groceries, clothes, medication, personal products and a gas station that accepts the points card.
It 0k not the cleanest store in town.
Shopped here forever...
Produce wasn't great today.
It's an ok place to shop. Can be hard to find an associate if you have a question. They don't carry all the same products as every other Superstore. Some staff don't provide good customer service.
I've normally had okay experiences at this store, today was different. Waiting in line to go to a cashier, one gentleman (Mr Cart) and I watched as the worker who was supposed to be directing people to lines was much too busy facing the other way talking to someone else. She was not paying attention to the lineup happening until Mr Cart in front of me just went to an open cashier. I did the same, until I heard "Ma'am, you need to get in line!" I told her that I had been in line. She told me that I couldn't choose my own line and that I had to get back in line. I told her I HAD been in line. I ended up using self checkout because I was so embarrassed that she called me out like that when she wasn't doing her job (5 people in line and all cashiers free, but I guess talking is more important than doing your job). I did speak to a customer service rep, but thought that everyone should know that if your line is going slow, it's because the line lady isn't paying attention.
Used the PC Express option. Placed my grocery order the night before and picked up my order at the time of my choosing. From the time I drove in the parking lot to when I left was 15 minutes. And do a lot less impulse purchases.
Big variety store with good prices, clean and well organized.
They have some good deals
Closest store to me. Superstore has always been my fave. Greatest disappointment is not having advertised items available. Tonight was zucchini. I build my weekly menus around advertised specials.
Very clean. Well stocked. Very good customer service. Found some good deals. Didn't encounter issues with shelf prices when my products were being cashed out. Didn't feel unsafe during COVID 19 while shopping at this location.
It's ok but be ready to pack your own groceries.
Big box grocery. It's what you expect. Prices are lower than other stores frequently. I find the staffing level is lower than other stores too. Wide variety of grocery and other goods.
It's a good store to go shopping for the family
Has all products we use
Great prices, easy to find items. Well stocked. Good gluten free section
Perfect place to shop your groceries. All international and domestic items available.
I just have one question ...why do you have a telephone number to call when no one answers at any of the stations?
Good products at s reasonable price. Good points program.
Customer service could use some more trainning, but if loose anything there chances are very good you'll will get your property back.
Well laid out store. Lots of variety. Great cashiers!
Prices are higher but great selection
Ok I hate this store If I could give negative stars I would Where do I start Multiple times I have purchased meat brought it home and it's been rancid and stale. Multiple times I have seen mold on produce, expired bread, products in the deli. Please don't buy your green beans from their they are constantly molded just because they are stored probably Items are constantly incorrectly marked and ringing thru a higher price thank god for the scanning code of practice but they still haven't learnt with how many times I've gotten stuff free cuz of it. They have a recycling program at the garden centre for your empty pots and flats doesn't say anywhere they must be PC branded, I had to argue with the staff to get them to take my pots for the optimum point program and they only allowed 10. Pretty annoying when 80% of their stuff in the garden centre isn't even marked PC. The cashier's are extremely miserable, I had to do seperate transactions for an order and had my 18 month old son in my hands and the lady was forcing the receipt on me and rushing me. I told her I need all the receipts together and asked her to just hold it till we are done and she threw it down on the belt and rolled her eyes. When she did the next transaction she got the one receipt mashed in between the items and then just threw the next receipt down and rolls her eyes again. Another CSA that really stands out as rude is Rosalin? Not sure her name she's been there for years and is older short skinny with glasses dark shoulder length hair and is a CSA manager I'm assuming. Every interaction with her it seems like she hated her job or isn't interested in helping the customer or doing the right thing, if an item is ringing up incorrectly don't give the customer a hard time or be rude, it's not coming out of your pocket out of the end of the day. Let's not talk about the cart dude, the old guy with glasses that's always muttering rude comments under his breath? He is bringing in carts and putting them away with sanitizing them and using the same visibly dirty rubber gloves over and over touching every dirty cart he brings in and then touching the cleans ones to put into the indoor corral. I really want to love this store because of their baby selection, clothing, housewares etc but the staff and experiences make me not want to shop here. Don't get me wrong there are a few amazing employees but the majority are truly miserable and makes it a bad experience. Shout out to the one of the shortest lady's with glasses and short hair that works the customer service desk and various other places throughout the store, you are truly amazing and every experience I've had interacting with you is amazing. I constantly you working throughout the store hard and ensuring see you do what you can to help the customer or help the customer understand without becoming frustrated. The store needs more staff like you.
Warning: Extreme incompetence with curbside pick up. We ordered a patio set 2 weeks ago and set a pick up time for this morning. We received a confirmation email for this order and the payment went through. We were about to pick up a truck rental since it wouldn’t fit in our car. Thankfully I called beforehand to confirm the pick up again 30 minutes before our time slot, and they said we don’t have the item. They also don’t know when it will be back, so they cancelled the order! The incompetence of this operation is unbelievable! We would have shown up with a rental truck only for them to reject us. No communication whatsoever. In fact, they only confirm inventories once you show up to get your items! What a giant waste of time, will never shop here again. 0/10, do not recommend. Save your time and money, there are better options out there.
Pretty good. Check outs are usually busy but produce and meat is decent.
Seems like they are all over the map on pricing depends on the week if the prices can be trusted.. Shelves have been empty or just out of stock.
Usually pretty busy but for good reason. Best prices, friendly staff. Parking can be difficult but there is always a spot, even if it's further away from the door.
Great customer service. Keep it up.
Decent sushi and other prepared foods and salads. Good produce. Nice baked goods. Good service in the deli.
Very clean with great products.
I havent been at superstore in a while .i found the prices ridiculous...i was digusted actually....alot of selfs empty .. Which is prob a go think as my bill was ridiculous... U guys r more expensive then safeway now Plus u charge for bags and make us bag our own stuff ...... Shamefull absolutely shameful
Best grocery selection in Moose Jaw. Competitive prices and always something new to see in the seasonal sections.
Good shopping fresh produce good prices bonus gift if spend over 300 dollars.
Things have been moved around, but find all that I need!
Amazing selection and pricing for just about everything. I think the line ups need to be managed by someone or set up differently. With covid it makes it impossible to social distance if you get even 2 or 3 people lined up at one register. Edit- another annoyance are the large pot holes all over the parking lot and roadway leading to the store, be sure to dodge and weave. They also have not repainted the permaters in which people should be parking and it makes the parking lot chaotic to say the least.
Dont mind the clothes by Joe and love the extras in the store i find it hard to find thw foods that i like to eat , they do offer alot of different nationality selection. The fresh fruits and vegetables have a great selection with reasonable prices.
The best in the area. Best variety, best quality and customer service. Okay not the lowest pricing, but they do price match! Check them out... and a Canadian company.. which is something to keep in mind.
I use PC express pickup and I consistently have great service
This location is big and well stocked
Clean store. Staff very friendly
Clean, not crowded and everything is okay organized just right. Staff is friendly and helpful. However they don’t have lots of options compared to walmart. Their international items are very limited and old. There is no fresh halal meat. Only old halal chicken it’s old and has tow days or less to expire. They have some frozen halal lamb. Their prices are high and their options are limited compared to other businesses in the same area such as freshco and walmart.
Great selection, decent prices. I love that they price match (I use Flipp app). Watch out for some prices that say "$2 when bought in pairs" (as an example). Purchasing just one can cost much more.
Well organized location. Always lots of tills ooen to minimize lineups
Great place to shop always clean products are usually nicely stocked pharmacy staff are friendly as well.
Clean,more selections and quick cashiers.
I went into the store looking for ice cream, and an employee named Alex was walking by, and I asked him," how much does the ice cream cost?" The employee ignored me, and he kept on walking—horrible customer service. I wouldn't recommend going here.
Always pleasant and helpful. Most staff know the merchandise..I have p
Good prices and I love the app because who doesn't love to get free food
At Costumer service Veronica was excellent helping me with my new card! Smiling and most helpful!
I always shop at RC Superstore. Prices are reasonable, competitive, & the fruits & vegetables are fresh. I like the pharmacy dept., & the meat dept. always have good prices & fresh. I am a satisfied customer!
You get almost everything here..from fruits, veggies, and clothing too..they have nice fish options as well.
Decent location. Miss the old set up. I get lost whenever i go to this location
Always such an overwhelming experience. Always a million lines, too many people. Cheap pet supplies though which is the reason I keep coming back.
You need to be sure you have a Ioonie on you. or else you have to wait in line to get one just to use the cart. slightly more expensive than Sobey's, but has decent produce.
Terrible customer service and horrific service with pickup. Waited over an hour, was shouted at by one of the youths bringing shopping out, watched my shopping (although at the time wasn't 100% sure it was mine) mixed in with someone else's shopping and then watched the worker unload it all on to the ground of the parking lot. This is included my fresh meat and produce. Got home fuming but decided to let it go as everyone is under stress. I did try calling head office and they're useless and reading some of these comments about the store manager means I'm not going to attempt to speak to him. Very very poor service Superstore!!!!!
Produce is never fresh. When something is wrong you want to speak with management, they are so rude, inconsiderate and unprofessional. Terrible service.
My family used to religiously shop at this location, but we are done. This store has gone so downhill over the past year or two- it is consistently understocked, with a majority of its produce rotting and near expiration date in extremely poor quality. On top of this, the staff here are consistently rude, disrespectful, ignorant and apathetic when approached for help, directions or questions. It’s genuinely shocking to see the careless attitude these employees feel free to direct at customers. The store regularly has 2 cashiers open while multiple employees stand and socialize at customer service, with zero regard for the long lines of customers waiting. From product to service, this store is a complete disgrace. A shame since it had been so wonderful when it first opened. Management should be ashamed of the way this store is conducted now.
I love the self serve check out, and their Natural and ethnic isle, they have also the best quality of herbs. I enjoy the fashion at Joe’s and the PC optimum program, the best loyalty app compared to the rest.
Quick stop to pick up a few quick items
Always friendly, clean, and keeping on top of the covid regulations.
I live in Edmonton. When I had visited this store I liked it. It was well stocked up. More varieties.
Good produce And other groceries
Superstore dopped the ball on this covid thing..I'm not shopping there during this time. I even had a young security guard pressuring me to abandon physical distancing because he was impatient and totally unaware of his surroundings
Good place for groceries
Good store. The clothing prices, especially baby and kids clothing is a lot higher than I'd expected however.
After trying to report a shoplifter I was discriminated against and asked to leave the store. The evidence would suggest that the manager is hiring people to steal from the store so he can sell on the black market
Great prices, you know a business is doing well when the same staff have been there for years at a time.
Only place I can get the size I want for Ms Dash spices
No service at the service desk while 5 people were waiting. "All lanes open is defined by a light being on" condition met! Cashiers in all lanes while light is on, not met!
Horrible experience, I spent close to 300 dollar and they ran out of giveaway. I asked the customer service and she said we're out with the worst attitude. Will not go back to this superstore again.
Good selection of pretty everything. Love using my points to get free groceries too!
Clean facilities, wide range of items, courteous and professional staff.
They have nice stuff always to help if needed
Produce is always subpar but the deli and bakery are great. Prices are some of the best in town. Some cashiers are amazing, others make it obvious they'd rather not be working (can I blame them? Definitely not. Soulless job with bad pay, and irate customers on the reg). Over all decent enough to shop at.
Has everything you need, but only visit this store when you are in the city. Otherwise buy local.
Hate those long line ups at the grocery store? 10:00 am - 6:00 pm, Sat & Sun all checkouts are open!
Very good place.. They've variety of choices.. They even have middle eastern and asian products also Halal food ????????
I never have a good experience at this Superstore. The points program is a joke. They miss giving points 50 percent of the time. It is next to impossible to get them to rectify their mistakes. Ten years ago they begged us to sign up for bank accounts. Then they dumped us. Now if you want to use their bank machine for their bank account you are charged. They want you to take out their Mastercard. No thanks. As for the pharmacy, the men in charge are extremely condescending. They take an hour to put a few pills in a bottle. They never have the medication and have to order it which takes days. I regret having moved my prescriptions there.
Best place for groceries.
Forged Expiry Dates on Meat: Have shopped at Superstore for over 4 years; however, ill never shop there again. While in the meat aisle today I overheard one of the staff members training a newer employee to replace meats with old expiry dates with new expiry dates. They also discussed infront of me (while not aware I was paying attention) that it was company policy to repackage old meats and place new labels on to extend shelf life. Following this the employee conducting the training mentioned to the newer employee that sometimes if your "feeling lazy" you can just put a new sticker on the old one. For concerns over health and safety this is wrong and poses a threat to the health and safety of customers.
All my grocery shopping is done here. Great selection and well stocked shelves. Having all the tills open on Saturday mornings is the way all stores should operate.
Staff friendly, clean store, no issues at all.
Sign at main door says masks mandatory but people including staff not wearing them.One bin says 10 items for $10,got to till price was totally different.Wont be back!!!
So I want to this and cashier name shubh. He was so nice and kind, he was putting my groceries so nicely
We have been shopping here for many years. The staff are fantastic and friendly. Food is great plus store is very clean.
God fresh veggies and fruit always.
The grocery is welk thought outand it looks nice..
Store was very busy and my cashier Stephanie was very thorough and. handled customers very professionally and with a smile on her face
Clean well laid out store
Seriously the dirtiest store. Has become increasingly gross lately. Carts sprayed but never wiped or washed down. Clerks see through multiple customers without wiping anything down or sanitizing the belts. Yikes!!!
There's almost always a good supply of choices! I haven't been disappointed here.
Prices are good and service is good some blue menu products are good but could cut back on salt on a few of them
Really good selection although sometimes the lines can back up
Was a long time loyal customer. Will never shop with Loblaws group ever again. After placing my order online, receiving notice it was ready for pickup. Showed up to find it wasn't ready, this was after waiting 15 minutes and calling back to see when it would be brought out. Somehow this became my fault for having believed Superstore when they contacted me to say it was ready. I can certainly understand human error, however when I get sworn at for simply trying to pick up my order (a service I had used many times) then have my complaint ignored. Shows gutless, careless, leadership by store manager as well as customer service 800 line. Never again.
Usually had everything I need. Wide aisles allow for space for social distancing. Online ordering is hit and miss but I come here time and time again for their well stocked shelves and low prices.
Good
Once again nice big store , large selection
Where you can find everything you need for a healthy diet. People always willing to help.
Tight parking lot
Sat at the clock and collect for over 40 Mins. With a infant. Would have been faster going threw the store at 5 pm.
Fast service and a clean store.
Hi. They should be inforcing the mask policy....but they are not....
Its a great place to get just about anything you need.
Easy to find what you need and friendly staff
good for a variety of things alot of other places don't have. has self checkout too
Nice clean store, friendly helpful staff.
Can get very busy during the day but the shelves are usually well stocked and there are always plenty of check out options. Sometimes there aren’t a lot of staff in the aisles so getting help isn’t always easy. Their selection and prices are hard to beat
I returned 2 pkgs. Of cheese slices that I read as 2 for 5.00, when in fact they were $5.00 each if you buy 2 they were 10.00. They gave me my money and threw them out. I was stunned. What a waste. Also, when you price match if its 6/ whatever they wont give it to you. They wont match more than 4.
It's a grocery store that serves its purpose. Not always the greatest prices but at least they have cashiers and staff
I went there at just around 10 PM and the produce section was just filled up for lots of fresh choices.
Has a good variety of baby stuff, which some other superstores don't have.
Great and clean store, good specials
Ok but some prices a little out of line
Horrible store not a fan of Loblaws at all, have to say there management choices are usually questionable but my gf loves there organic section of stuff that is good for you and full of sugar.
Love the staff at this store. Mason and Ivy~great customer service! Then there's Lorraine... quite possibly the nicest cashier I have ever encountered! Lorraine, they are lucky to have you.
Great selection but inventory could be a bit of a problem. The service has gotten a lot better over the years. However, I'd go to superstore over Walmart any day of the week.
We love shopping here! Great selection and lots of great deals. Awesome customer service experience every single time!
Best place to shop on a budget. They have good quality produce and a wide selection of dry and frozen food. They also have a great selection of prepared foods including salads, sandwiches, sushi, and pizzas as well as many frozen meals and chopped veggies and fruits. Also included in the building are a pharmacy, clothing and home sections, and an excellent gym upstairs which is another review entirely. Great rewards programs for the Loblaws chain of grocery stores and gas stations make for frequent free grocery trips. The Loblaw house brands No Name, Blue Menu, and President's Choice are cheap but often the same quality or better than popular brand names.
Very big choice of meat, not too much choice of chocolates.
Disappointment in the click and collect. Waited 30 minutes for them to bring out my order had multiple orders on carts and customers touching carts and other customers orders. Didn’t tell me about the shortages until they brought order they apparently had no turkeys so I didn’t need the sides and left. Won’t order from here again!
Move merchandise around too much in some weird marketing ploy to get you to look around the store. Only thing that I want is to be able to find my foods quickly and efficiently. It took me 20 minutes to find dog food - I now shoo at Sobeys. Everything is exactly where I know urs suppossed to be.
Had everything I needed and no wait at the checkouts as all lanes were open as promise
Best grocery store in Lethbridge!
Overall is a pretty good grocery store I would rate it 3.5 out of 5 stars it has what you need plus a bit more. Avoid it on weekends though as it gets really busy (unless you go at night). Occasionally they run out of things and produce can …
Great place to shop, friendly Staff ????
Good prices and variety. Not greatly satisfied with grocery pick up service. They limit the total quantity of items allowed to go to the pick up area, so sometimes I can't get a simple thing like a loaf of French bread, or a couple litres of milk. It's frustratingly to pick up my groceries then have to drive to another store to get bread and milk.
Great gas bar prjce very good
I love Superstore. Good selection plus earning points!
Store was busy today the addition of no lines on the floors telling you which way to go was nice
Worst Customer Service ever. People on the Customer service desk are so rude, they don't even know how to deal with Customers.
I love the store fast service friendly staff and good products
Love their selection. Good choice of gluten free stuff as well
Be nice to get rid of all covid friendly stuff, the pin pad cover on the debit machine was filthy (picture attached) I mean this is the perfect place for germs to be hanging out. Been a lethbridge superstore customer for over 10 years and like the store and will come back but this should be looked after.
No service people
Poor pandemic measures. They are trying but it’s not enough. The aisles are too narrow, it’s impossible to stay 6’ away from people if there’s another person in the aisle. They should be making aisles one way. They are letting too many people into the store at a time.
It just like any Super Store anywhere in Canada.
Great selection unless you're looking for slippers for your man
Always a terrific store...great staff and selection!
Rude behaviour of staff member 'NOORA' bad attitude , just ignored when i ask for help
This was my 1st to visit Moose Jaw Superstore. The store is clean and big. I was impressed with the selection in the Nature Foods section. Everything was good until when I went for self-checkout. A female local worker at the self-checkout suddenly showed up while I was checking out my grocery, instead of using a better tone to talk to me, she yelled at me instead! She said I had too many items and hold the traffic and wanted me don’t use self-checkout the next time if I have too many items. I was in shock! I didn’t see any limit sign plus no workers stop me from checkout, they even nicely led me to a pay station(the other 2 male workers were nice). I lined up like everyone else. If there were so many people, why not open more machines for other people instead of just running 3 machines? She blamed me the 2nd time behind my back and I overheard it. I live in the Southwest Sask area and have never experienced anything like this before. I was the worse customer service I have to encounter in SK! I even felt like have been discriminated against. It probably would be the last time I visit the Superstore in Moose Jaw. Happened on June 3, 2020 4:55 pm
Bad experience at the pharmacy! I asked to check out my three pharmacy items at the pharmacy tonight and was rudely told to go to the front of the store because she’s too busy. Not very good costumer service!
Fully stocked store, well organized and staff are helpful and friendly!
Nice bidding. The staff are very professional.
Good prices, lots of cashiers
Seemed to be a lot of empty shelves today. Out of almost all canning supplies . Checkout waits were short.
Big store, lots of variety. Tons of discount "no name" product choices.
I had an issue with my click and collect order about a week ago. I wanted to discuss this issue with the manager and I ended up talking to him (Stacey I think his name was - sorry if I misspell it). He was very friendly and explained what had happened. I offered feedback I thought would be helpful. It was a pleasant conversation and even though I wasn't able to pick up my order in the original time slot intended, I felt his customer service made up for it! Thank you again.
Have everything you need to eat snack or drink for kitchen and some. My boy drags us there for toys sometimes. Always look for a deal yellow tags.
Completely terrible customer service. Making us a wait a long time--very valuable to me, my time that is--for water.
Great Canadian store, always has what I need.
They need more variaty
Good place to go shopping, nothings to expensive and you can buy huge bulk byt there items always seem to expire quicker
Cashiers are very unprofessional very rude i have bad experience every time I’m here definitely not going to shop at your place again
Yesterday I was waiting at the cashier and I was surprised by the treatment with the staff. A customer arrived at the cashier and asked her for an ice pack. However, the customer did not have this package in her shopping cart. There was no other employee nearby and the cashier did his best to wave to another employee who promptly went to the front of the store to get the ice pack. The customer complained about the cashier while she smiled at her saying she was solving it. But that was not the worst thing that happened. The client had a box of OTC medication at a different price and the cashier called someone who authorized the price change. All of this was happening in front of us. The client was not satisfied and went to complain about the cashier, who while attending other clients received a call from the supervisor saying that she had been rude to the client. The customers who were at the cashier went to the customer service saying that it had not happened, we saw it all happen and sympathized with the cashier who continued to help everyone, practically alone among the 10 other cashiers with a smile on her face. People, especially young people, need to learn URGENTLY to be more sympathetic to front line workers. I wouldn't have the patience this cashier had.
Day by day chioce of food items like vegetables, fruits, groceries, meats,seafoods etc....are less and few stuffs are totally disappeared. Waste of time to go for purchase here. Billing counters always take our time .....only 2 or 3 counters is open , some times 1 or 2 in rush hours.So pathetic when compare to olden days.
Most of the employee's are extremely rude to Instacart workers for no apparent reason. It has gotten to the point where I avoid this store.
Seems pretty ruthless to raise the price of "No NameExtra-Scented Scoopable Clumping Cat Litter for Multiple Cats18 kg" by 100%. Now $18.98 up from $9.48. What's even crazier is that the exact same product in the same size in the unscented version is still $9.48. That doesn't seem right to me. For years I've purchased all my cat litter and cat food here. You can jack your prices all you want. I'll be going elsewhere now. May 4 edit: Now it's back to being $8.98 on the website and in store. What the heck happened? Someone made a typo and set the price as $18.98 in store and online for like 1 week and then switched back? Im happy its back to being a normal price but sucks I got screwed over by buying 3 boxes due to someones pricing typo. Unless that was intentional.
Great selection and price. Nice and clean
Very much their clean, new washrooms. Usually Superstore washrooms are revolting.
Deals! Produce is always fresh. Pricing is good. Natural foods section has decent selection.
The 'Go To' for general groceries in town. Bakery is great, fresh produce, large selection, wife loves the Joe Fresh department. Fresh and plentiful seafood, decent prices, good sales.
Great shopping experience everytime! We find everything on our list plus new ones to try. Aisles are neat and tidy and shelves are stocked. Staff at check-outs are focused on getting the customers thru in a timely manner.
Great selection great prices.
I only give it 3 stars because there is no customer service at this chain of stores. I usually go here for my basics and ethnic food choices as they do have a good variety of Indian and Asian options.
Love the selection of produce, prices are good but poor selection if you like name brand items
The flash food program is awsome!!
Good store with better prices than most. Shelves a little empty the day I was there but could be a one off.
Good variety
Great selection. Friendly helpful staff.
You can get most groceries here.
I like using the pc express service, there is a very small fee for such a great convenience. They pick produce very well and I have not had any issues and have used the service 5 times now. They phone you when order is ready and review any substitutions with you and you also get an email. Great personal service!
Weekens sale is impressive
Alwase good to save but they need more tellers n get ride of the self checkout
Excellent choice for gluten free food!!!
Always out of several things on my list. Needs to improve their purchasing practices.
Not sure if it is actually real Canadian super store as items sold here are not just made in Canada :) But still, they keep it clean and organized. Staff is polite aswell.
Bring back the huge bags of nacho cheese chips plss
Got food poisoning from their premade deli food with my kid. Also bought crushed grapes here unknownly. Produce seems to be a hit or miss. Why I will be no longer shopping here.
Good prices extremely slow staff like super duper slow if you have lots off time it's good but can get very impatient
Most affordable place to get groceries! Lots of fresh selection.
Well Remember the days when you could go to a grocery store and have people help you? Remember the days when they would bag your groceries that you are paying for from that store ? Well this gem does none of that .. you can't even bag your own groceries unless you prepay for bags at around 2$ a bag! I feel sorry for the struggling families out there who can barely scrape by and these multi million dollar companies can't even give them a plastic bag to put their food in. Horrible company I will never shop there again. That's saying alot I usually do most of my shopping at superstores . I hope others will follow and stop the b.s. bully stores .
Love the on line grocery service pick up. Numerous times have to get substitutions but they always call and confirm with you first
My favorite place to shop
The store has everything you need (food, pharmacy, clothing, accessible washrooms, medical office, teaching rooms) -- the staff is very helpful and friendly. Includes abundant parking with a gas facility on the property to fuel up on your way out.
Great place to do a grocery shop. Plus the pick n mix is awesome.
Was great had everything I went for plus some other things.
Not sure why but the produce isle always seems to be completely empty.
Average store, nice and clean and bright. Depending on the day or the CSR you get, you might get from mediocre to average service has been my experience and I'm there almost weekly
Some employees are fantastic others not to friendly.have to watch prices alot of times till over charges .dont forget the scanning code if ethics .
Store was well stocked.
Good selection for cottage country. Cant ask for more
Had a lot of customers and didn't really practice social distancing.
Everything is good about... except the prices of course !!!!!
This store is not enforcing social distancing. Be cautious shopping here, the store is very crowded and the management are not following social distancing guidelines.
Certainly a better grocery store. Clean. Great selection.
Very well organized, veggies r comparatively cheaper
Love the sea food products from here!
Slow but we find everything
Big place .Look good take time and find in that vastness!
Great prices on produce, but product quality lacking.
Not the best grocery store, but not the worst. Worth it if you collect PC points which go towards free groceries.
No mask that just was nice
Competitive prices, lots of selection. Produce can be hit or miss for freshness, and it is frustrating when you are trying to shop and the aisle is blocked off as they stock shelves.
Lots of parking and great staff. Always have everything i need.
Its okay find alot of the fresh mest only okay. Do not want to bring chicken thighs that i need to pick feathers out of
Quite often I cannot find prices and it is not easy to find employees to get help.
Great prices, many better than Walmart.
Pc express pickup is the worst online groceries of any grocer. Love the prices and the app and the staff are friendly but this is the 3rd time in a row it has taken over 20 minutes sitting in my car waiting. I’m currently at 30 minutes and no order yet. It’s the normal here but defeats the purpose on online ordering. Save on foods is 5 minutes usually. This was my last time using this service at superstore.
Turns out a Saturday was not the best day as the shelves had many bare spots. Usually I find most of what I want and need.
My favorite shopping store. Close and convenient
Some times there produce is a bit old.
Been going there for 10 years. Tons of selection and prices as good as No Frills.
I appreciate that you are trying your level best to maintain social distancing in your store. However, you should recruit efficient people at the door who have the capability of rational thinking and who are not prejudiced. Stopping people IN SIDE the store under the assumption that they ‘plough through’ the door is not right. First check the facts with your inefficient staff at the door. Learn something which Cotsco is already doing for number of weeks.
Good service is what I've experienced , very helpful.
You want bulk this is the place to shop 2 or more kind of deal not so much for the odd few things.
Really good selection of food and they have some department goods as well.
Love love this store great savings friendly staff you can find every thing you need under one store
Everything you’ll ever need Kelly found under this one roof. The staff were helpful, respectful, and we always felt safe during a visit. What a selection! I wish we had one of the stores near where we currently live. Thank you to everyone that works at this establishment, Your hardwork is certainly appreciated. Lots of parking as well. This new looking facility is fresh and won’t let you down. Check them out and enjoy.
I was waiting for over 20 minutes in the deli area and nobody showed up despite I called other employee and he called on the speaker for the responsible.
Always a pleasure visiting RCS
The best overall grocery prices in Prince George along with the best rewards program out there (compared to Save-on)
The makeup section was in disarray. Bathrooms should be checked more often. Produce is well displayed and good. The personal in pharmacy are awesome. Good service with a smile!
I had to wait to get in the store, but I understand why it was necessary. Once inside it was not busy and there was plenty of room. The shelves were well stocked. I felt comfortable and safe inside this store. This location is doing a fantastic job. The people are friendly and helpful. Let's all try to be patient during these uncertain times.
be careful with the self checkout - tried to buy $16.00 cherries ,self check-out wanted to charge $ 32.00 - i thought i was doing something wrong so i called the attendant - she couldn't make it work either. had the same problem with the french bread - wanted 2 loaves -tried to charge me for 4 loaves - again attendant could not correct. i do not use the self check-out anymore - if i find that the regular checkouts are too busy i just go to walmart
Nice. The area is big. Too many products. Mobile services and dentist services are good. Helpful staff members.
Best selection of groceries in town. Their produce is always fresh
Throughout Covid I love how this store has been conscientious towards its staff and customers in keeping everyone seemingly safe while open! Thank you to the staff for keeping us going during Covid!
I had a flu shot was fast and painless. Thank you Mr.O"Leary
Good food
Found exactly what I needed in a hurray
Convenience to shop, complete grocery item
We went for butter, thought it was sold out but manager came over and told us they had more at the front of the store. I believe he saw the disappointment on my face. I appreciate the fact that he came over and did not ignore us
Why don't you enforce the government authorized MASK MANDATE ??? You are NOT doing your part to stop this pandemic !!!
Everything was as I needed it.
I love this place because they allow us do the price match with other groceries stores!
Really gone downhill in the past few years... Only visible staff on the floor for assistance was in the produce and meat department.
Lowest priced groceries in town
Great service and competitive prices.
There have been some issues with shelves being stocked and aisles being cleaned, but in general I just see that as a sign of a strong local economy. The PC Rewards programs is excellent and easy to use. Everything runs through a phone app that is easy to scan in the store and instantly earn free groceries. This location has a pharmacy and optical boutique, making it very convenient for shopping all in one place. Keep up the great work, Superstore.
Great
It is what it says it is. Good place for produce and the points system is great
Pc Express fast and easy
was ok but very big if you have difficulties walking use the shooter they provide
Good
Ok
Best deals - huuuuge Beach towels for 6 bucks and top quality. Deck of casino cards 24 cents, Great store, wonderful staff and awesome deals!
Love Real Canadian Superstore they price match and l get to look at all they have and buy more then l go shopping for and they open at 7 am so by the time the other stores open l'm finished and back home safe
Very wise staff great help
This is a very very nice superstore. Makes the location at Gibb look terrible. This action is how a store should be, magnificent. I'll be back
It's okay...not longos or fortinos, but it's okay
Good variety of food, including unique items
Love the variety and outstanding customer service! Although pricey, but their food is fresh and great quality too. Sometimes they have really good sales!
They have made masks mandatory but if you can't wear them don't. Because there are people that can't wear them so don't worry about them.
I had started shopping online and doing the grocery pick up. My first experience was good and then the quality of food items dropped quickly. Produce so bad it had to be thrown away. I do not have the time or unlimited funds to replace these items. I AM DONE. I WILL NOT SHOP HERE AGAIN.
There muffins are the freshest in town.
As usual the service,prices are all competitive.
Nice variety of food items.
Hi. I am a regular shopper at this location. I had a great shopping experience today. Susan was very pleasant and helpful. Good to see great customer service. Keep up the good work.
The store is clean and the shelves are well stocked
Best prices in town. I would give if five stars but there have been a few times I’ve gone shopping and the stock has been low so I really have to pick though the produce.
Always a good experience shopping at this Superstore. Once or twice they didn't have what I was looking for, and some prices are a little high when not on sale, but otherwise the prices are usually quite good and comparable to cheaper stores (i.e. Walmart, Food Basics, etc.), and sometimes the prices are even better. Haven't had to interact with staff much (usually use self-checkout), but they seem pleasant enough.
Produce could be better also mo FRUITS FROM other TROPICS
Good prices. Good selections
Awesome grocery store! They have pretty much everything you need , and at quite reasonable prices too .
Love click and collect!!
Horrible produce...won't shop here again
Went to superstore, go get some produce, after paying I checked the receipt and the price of cilantro was higher than the price posted where it is located in store, i went to customer service, and I dealt with one of their workers Chantal, when it presented the receipt to her to show the error, she said I was charged correctly when I wasn’t, I went back to the aisle where the cilantro is located, and took a picture of the price listed, and went back to show her, when I showed her, she said most prices are wrong today, and then she said the maximum I can do is price match to the posted price, I refused as the policy states I should’ve the first item for free to a maximum of $10, she said this item only applies to barcode items when there literally is a barcode which the cilantro wrapped around, which I showed her, she said that’s different and still ended up only doing a price match, over a small, thing which I can’t believe superstore would even make a whole deal about this when everything with this policy is straight forward, very disappointed in this location
Saturdays and Sundays all registers are open so it's really nice if you're in a rush.
Just the best prices. A bit hard to shop as so big.
Fruit and vegetables leave alot to be desired.
Clean and well organized store. I loved the clean look.
Love the store, you can find there everything you need in the right place. service is good as well and food and vegtables and fruits are always fresh.
Online ordering so easy and fast
Employees friendly and very helpful thank you all for doing what you do each and everyday!
The employees are so helpful and pleasant. Also they keep the store so sanitized and clean.
Good quality grocery at the right price. Other competitive cheap stores keep stale veggies, Especially onion and potato bags have rotten stinky stuff. However limited options for Asian cuisine.
Lots of choices and great prices!
No more lineups, good job Superstore
We want to commend ms. Shiela from the customer service dept. of superstore moosejaw who took our pictures. She is very patient,pleasant and friendly. We are just observing her on how she treats everyone in the workplace and she is such a delight even to her co-workers. We need more employees like her who goes far and beyond in their job.
They are always changing the store around that is one thing that bothers me cause the store is so big already it take at least 1 hour or more just to get groceries and it takes so long to find what you need if you are only there to find a few things. So I only go here if I need alot of groceries.
One runner for PC Express with 6 cars waiting...maybe hire more staff for this.
On September 9, I bought a package of fish with a 30% discount mark, but after buying and opening it at home, the stench filled everywhere. Although I was busy that day, I returned to the supermarket at the end of the night and wanted to talk to the night manager and remind him that when it says on the product that the expiration date before September 9 is not that the store should sell it on September 9, It should be taken in the morning, but that rude and very incompetent manager(Pablo)came even though he turned his head when I was talking and left and just said take the money back. I was really disappointed of the Superstore that doesn't care the customer.
Close to home, good prices and variety of products available.
Needed steel toes for work. Woman who helped me was extremely helpful, polite and humorous. She was also aware of previous buyer feedback on comfort, durabilty and application. I regret not getting her name...had a nice English type accent. Great service. Cashier was also cheerful and warm. This is why you go to Mark's and not online. I got the right shoes, the right fit and I can go back if needed. Derek Jay - Nanaimo
I usually like superstore, but despite their policy that everyone should wear masks, I saw an employee handling food (vegetables) without a mask on. This is reckless and disappointing considering the rapidly increasing cases of covid in Lethbridge.
Nice store , good prices
The pharmacy service was horrible. I dropped off my prescription and was told it would be ready in 25 min. I stayed within the distance where the receptinist was able to see me while waiting, and also double checked with them when the time was up (by then they told me that it would be ready in a few minutes). But later I was told that unfortunately they couldn't fill up my prescreption. Why not to inform me in the earliest opportunity? Totally wasting my time.
Always busy but the lines move quickly
Not my favourite place. It starts with always having to have a coin for the carts (and don't get me started on how long you have to wait in line to get some change for the cart) to endless issues at the checkout.
The prices and the staff is great
This place is a joke. The delivering service is horrible. Every single one of my orders have at least 10 items missing!! Please don't order from here unless you want to have things missing, or have a 2 hour phone call if you complain.
Over priced ..produce not very good
Good service
Great experience! I found every item I was looking for, all my food was nice and fresh, and a great young lad named Jordan working as a cashier helped me find some items and was very nice as I went through his till.
This is my usual grocery store. If you are visiting the area, they have a shopping pick up service here. Just order online and choose your pick up time. Great service if you are coming up from the city. Their ready meals (to the left when you walk in) are very good and there's single servings and club packs. Try the quinoa salad...its delicious. They also have a beer and wine section which is decent, just make sure you choose the appropriate check out lane or you have to wait for a supervisor.
It’s a good place to chopping, The staff are always helpful.
Always out of Lactania coffee creamo! Come on Superstore many people are lactose intolerant these days so you should never be out. Saveon Foods is never out....
I enjoy shopping at Superstore for groceries as well as using the pharmacy. My complaint is that the womens public washroom is disgusting! Yesterday all stalls were either filthy or with plugged toilets. The sinks and countertops were dirty and the garbage can was overflowing. Please have someone check the washrooms several times a day.
The veggies were getting stocked up ,so very fresh.
Few sections are empty I have been there few times a week. They need to restock every section, or if item is out of stock , must mention there
Great place to shop. Love pc express option. Only complaint is that store management allows customers to harass the employees and then rewards this behavior with free stuff. It's disgusting to see adults so cheap they will lose all self respect and have a tantrum like a 3 year old, just for some free stuff or A discount. Grow up people. Thank the workers for what they were able to do in these tough times.
Buy all my groceries their i love it.
Nice prices
All complete
Good prices on most items. Clean store atmosphere and quality products throughout the store. Good deals at the new liquor store inside and the cheapest smokes in town at the smoke shop and gas bar.
Best superstore in the city. Regular customer from last 5 years. Liquor mart in the store makes the things easy on weekends. Lot of indian and asian food.
It’s one of the best grocery store I have been to.. such a nice experience❤️❤️❤️
The Superstore on Gateway never has full shelves and the variety like the Superstore on Regent.????
The famous motto of the real Canadian superstore - which by the way is owned by an American corporation - says, "prices you can always trust". Lmao. Besides their many lawsuits, the prices cannot be trusted. And any shopper who pays attention knows what I mean. Superstore shows the multi-price in big bold font. However, the little font that is hard to see If you are not paying attention, states the real price. Any store that has the word real in it, I'd take a closer look.
Clean, open environment for all your shopping needs, staff are friendly and knowledgeable always a good experience
Excellent produce. Best part was early in the day so no line ups! Friendly staff!
I always seem to have an issue when I order with PC Express. There is always long delays, my order on several occasions has not been ready until after my time slot has closed abs they often do not have many items on my order: lastly, I always tell them to use my PC points to pay and they forget to do that. The PC express at this location is run very poorly.
Not sure why the seafood department smell bad every time I come in here, but today it was especially stinky!
Great place to shop and awesome selection of everything. Weekends are especially awesome with all cashiers open! My only complaint (although I haven't seen it in a while now that I think of it) is the woman that wanders the aisles trying to get you to sign the credit card.
Good spot to find vegetables other stores won't have
Awful experience at this store. Left our groceries at the cash and left the store because the cashier with blue hair was so rude to my father. I have never experienced such disrespect from a cashier, especially to a polite customer. Never returning here again.
Has fast self checkout lanes. The store carries organic options as well.
Standard large Loblaws.
Only place in town that has never forced a face diaper. The only place I shop now. I can't breath dead air for long, I pass out. People need to learn to mind their own damn business and leave other people alone.
Had lots to choose from
Pharmacy people are so nice .. specially Joanne...
Good variety of products for fairly decent price: fruits,vegetables, deli, and dairy. They also have a good choice of natural products. Nicely located and clean.
This was a 5 star shopping trip in store today! Found everything I needed super quickly as most of the items were fairly well stocked. Got some great prices and used the self check out with ease and no line up which was wonderful!
Great shopping
They are great for returns and exchanges and price adjustments. Friendly staff and items in flyers in stock.
They were very helpful product was not on the shelf but employe went to the the back and found product I wanted and brought it to me
The last 3 times .... the hand sanitizers at the front did not work and you are suppose to wipe your own carts There is no other places in the store that has more sanitizer. Costco has them at the front and all through the store along with Lysol wipes.
Well the name says it all. Its a super Super store with pretty much everything in the one place.????????
A gem of a place..has a large grocery selection and usually has great discounts.
Overall not bad. Produce isn't always the greatest.
Ok, store needs a refresh
Quality food good prices
Low prices, easy to locate products, friendly staff.
clean decent prices
Excellent customer service , clean store , fresh groceries, I adore superstore
Good price when they have something in stock. Half the time they dont have something for weeks. Some folks who work at customer servicefor many years are rude.
Very easy to find things and staff very helpful.
Great store. Sometimes really good deals.
In and out quick
Ordered a cake a week in advance for 1pm pick up. Showed up at 2pm and had to wait for it to be finished as it had 'gotten forgotten'
Nice, clean and well maintained. We found everything we needed quickly.
Pinty's naturally seasoned turkey is disgusting. Wierd smell and wielded flavor. Ruined Christmas dinner. Threw the whole thing away.
Nice people for most parts!!
nice store was very clean and well sticked
Best prices ever
Best superstore I've been in. Clean, well stocked and easy to find what we were looking for.
Amazing grocery store everything you need
Great place for your everyday needs for your small convenient stores, restaurants, and homes. Fair prices and great staff. Easy access for wheelchair accessible.
Not enough till open , with long wait.
My favourite grocery shopping store. Good prices and pc points system is very smart
Liked how many cashiers they had
Good prices, great variety of all products and produce.
Not a good location but incase of price and quality the best in pg
There was no social distancing
Liked it better before they started competing with bulk stores.
Good prices, clean and no so friendly cashiers, typical of these stores.
Excellent selection of fresh produce and most of the household essentials are always in stock. Reasonable prices. Store is conveniently located and has lots of parking for customers. One of the popular shopping places in PG.
Selection was okay but the prices seemed really high.
A good store has everything one can use. Lots of parking.
Incorrect pricing on the shelves, and at the end of the isle for an item that was on sale. This required me go get the flyer just to make sure I had the correct price. When I told the check cleck, they just shrugged it off as normal. Missing prices on deli meat that is the most economical item to buy.
Good place to get groceries and save money
Good prices and lots if selection
Great deals and lots of tills open!
People are happy to help you. Checkers are fast. Would give this store a 5.
Good selection but a little bit too. Expensive.
Smells, they were out of stock on several basic items that I went there for.
Staff is superb. Love their Asian isle....ans the fresh produce
Weekly shopping here. Great stock, can pretty much find everything I need in one place. Super clean!
Good selection of items from multiple ethnicities. Their sushi is made daily and is pretty good. Meats are good. Fish always seems previously frozen, not much fresh. Produce is good. Pharmacy items are well priced.
I always have a good experience here, the staff is always friendly and helpful, and they always have what I want! I love their optical too always nice and they have sales frequently:)
Usually don't post reviews but this is extremely frustrating!!! Second consecutive time buying meat from this store and going home to find the beef has a bad rotting smell to it. Week before the prime rib was on special, this time the mince, clearly everything on special means its gone off so we need to sell it quick. Apart from this we love the store but putting rotten meats in the middle of the mince while the outside looks fresh is a new low.
Normally One Stop shopping
The produce goes bad fast often out of common items ,not very super, but the staff are very helpful.
Clean, Bright, small till lines. Was there very close to closing.
Decently priced place to go grocery shopping
Pharmacy is completely incompetent. Mind you gaps in our health care system is partly to blame but simply telling me to check at home, while I am obviously in distress. Shows incompetence and not to mention my need was slightly urgent and could have had unpredictable/uncontrollable results.
Very nice interior. Shelves are stocked nicely and everything has a price tag. Staff doing a great job with social distancing.
Good store. Prices are reasonable. With exception of two, every seafood item is made in China. I was unhappy. Where is Canada's wild caught seafood?
Cheaper than other grocery stores and a big selection of stuff but not the best quality.
scheduled for pick up between 9:00 - 10:00 pm on Sunday evening. Superstore called me at 6:58PM saying the order is delayed. told them will pick up once received the email confirmation. Got their email @ 10:49 PM confirming the order is ready to pick up. Drove the store immediately and called the pick up line at 10:55 PM. no one picks up the phone and i went inside the store. the guy in the store told me their staffs are already gone. if you cant manage the order volume, tell your customer to reschedule or find someone that is capable of managing the workload.
Great Store. It is so large, it is difficult finding an item ( s ) . Thank God thay have lists at the end of reach row. Prices are competitive. Cashier lines move fast.
Normally the best prices around, with a large selection of groceries and household needs.
Not logically organized. Prices have gone up a lot.
Just purchased ready made pasta there and found not just 1 hair in there but several! Phoned to talk to the manager and just got hung up on ????
Best birthday party. The staffs are very nice and helpful. Kids love to bake.
Superstore combine EXCELLENT customer services ( staff are really respectful and kind ) and provide me the opportunity to match prices without complex procedures. .....This is our family store
Convenient, good quality. Helpful staff.
I've only ever been in a lineup of 1. Any and all of my dayly, weekly, or monthly household and clothing needs are easily met. If anything the sale items make me spend more today to save tomorrow
Be careful while shopping here. Despite provincial mask law lots of people shopping here not wearing masks.
Good prices/sales but disappointing when the cashier watches you bag your groceries when there is no one behind you.
Despite company policy being that you need to wear a mask to enter, the staff at the door was not turning anyone without masks away. Several people in the store were not wearing masks or following social distancing. Not sure i will be shopping here even after covid is over.
With all the robberies that have been going on at the liquor store in this location, I will NEVER shop there again!
Nice friendly staff and willing to help
You can find almost everythng you need. It's a one stop shop.
One of the Superstores in the world whose electric produce scale actually works! Wtg Medicine Hat.
Thinking of making myself a promise to not shop in your store at all as I seem to be angry every time I come home, read my receipt . Your pricing is a confusing nightmare. I know that you don't probably care about losing one customer but it's just easier to go to Walmart or Savon where there is not trickery
They don't always have enough tills open but large selection with knowledgeable friendly staff makes for an easy shopping experience.
It's a good place to shop ...get points
It's big with a decent fruit and vegetable selection. Pricing might be good for their cardholders but I generally lower prices at Walmart or No Frills. Bananas are usually green. Pharmacy section is large but again, not my choice for value. I truly hate paying for bags and bagging my own groceries... I rate this store lower than Safeway, Costco, and Walmart for value and for overall "feel". The parking lot also raises my blood pressure for some reason. Other than that, it's a big store with lots of stuff. My rating overall: 5.5/10
I like going to Superstore , they have such a big variety of things I usually spend more than I planned on spending their produce is very fresh. The staff is very friendly and helpful.
Good place to shop not overly big
Very clean inside store. Friendly smiling checkout lady.
Fair Price and Great Place for daily shopping
Produce was fresh. Selection was extensive.
Awesome store in the Oshawa area. Great selection of vegan and allergy friendly options availible here. The store is clean, the staff is friendly, some good deals to be found. Never gets lined up either, the cashiers here seem particularly speedy. Bring a loonie, because they lock the carts up. Otherwise, this is a top shelf operation with lots of other stores near by to make your shopping trip simple.
I love getting the free bonus items when you spend $250 or more! Gotta love free stuff!
excellent selection
Not the cleanest of places.
I hate that guy at the entrance that is always trying to sell me banking services. If it weren't for the bakery department having the best cookies and the store has the best produce I would not shop there.
It has almost everything one could need or want. Most sale prices are great.
Always find what you need
Has an awesome international section. Produce section is much better than a few years ago. Prices are comparable to Costco. Get rid of self checkouts OR give customers a discount for using them.
Very good deals
Very disorganized store, and the staff seem to pick and choose who to enforce the social distancing rules on. Most of the staff acted like they did not want to be there. If it continues, they may have no customers and then no jobs. I will try and find another store where they want to work.
I bought two pomegranates and they were BOTH ROTTEN it was disgusting but other than that they are a great store
Good prices but need improvements in customer service
This store is a big chain operation with very good prices and lots of sales
Usually ok, but the produce section needs more attention to cleanliness, and the milk section has a sour smell to it (albeit only recently)
Always has stock
Busy but very well organized
Cheap
Can get very busy at certain times and no customer service if you need help
Poor selection of PC products. Shelves thinly stocked.
I love the getting points for groceries I think it's great.
Not only great place to shop for groceries and household items it has instore salads that are a quick meal.
Bad customer service, not willing to make resonable substitutions for basic produce items.
Clean, good service, they always seem to have product on the shelves which sounds weird to say but it is surprising how many stores Don't. Considering that is how you make Money!
I used to love this store and the PC optimum points program. I signed up for Optimum Insider’s paid membership about a year ago because we do grocery pick up and delivery so often, but since then I have had the worst customer service …
Good stock. Clean. Employees wear masks the right way. Staff are helpful and keep the social distance. Store is under good management. Produce, meat and deli are very good. Always find what I need here. Lots of parking.
Prices are exceptable , one stop shop . Certain managers , too much power , too little experience .
It is still a good place for groceries. Nice cashiers, clean. Only problem, still look at your till tape to check the price is correct for items you buy.
Always shop here for good prices. Also, because of the points I earn from purchasing gas. Last time I went and came out with over $150.00 worth of food which cost me the total of 5.90 + points. Only problem is the store doesn't seem to be able to keep the shelves refilled`
One of my go to stores. They always have what I need. Love that there's a Joe Fresh inside.
The amount of selection is great but not exhaustive. Prices are in the mid range but for products that help sick people they're a bit high in my opinion. Watch out for Women's tops for if you hold then up to the light you can see thru them. Quality is questionable and the styles for women are baggy or droopy. I like a tailored look and am on the thinner side so their clothes don't suit me. If you wants a 32" pant length don't look here for they don't have any! Fresh Veggies sometimes don't look that fresh but the price is better than some other stores in the area. Staff are usually helpful and friendly although I did have one Cashier pretend to cash thru some Gift Cards and after I mailed them to my relative as a gift I found out that the Cashier never activated them because she didn't know how to. I learnt my lesson so won't buy them at the same time as my groceries!
Good shopping
It was ok
Why don't you enforce the mask rule you have posted on your door? At least 1/4 of the shoppers and 2 out of 4 cashiers were not wearing masks! Put a guard at the door or take down the signs!
Good food. Good experience. But needs too improve on employees. Felt they were there too recieve a pay cheque. Poor customer service.
Great place for groceries and convenient hours. Produce is fresh and aisles are well stocked.
I was at this store on Saturday December 17th. When I entered the doors I was met by a Boy Scout selling reduced Christmas display pots and other items. I was happy to buy an item but said I would shop and return to pick up the item. When I returned about an hour later the young man told me I had to pay for it inside. I returned to the line up to pay, and was advised that the item advertised at $5.99 was not reduced .the price was $22.44. I watched as he picked the red sale price tag off the tag. I asked him to check the price and he insisted that the tag was correct. I was very embarrassed and felt that I was being accused of stealing. I had to go back out and apologise to the young Boy Scout. Who had done such a good job. I think the store owns a apology to that young man. Joan Cansdale.
good selection.
Good quality at reasonable prices but the cash register prices don't always match posted shelf prices.
Poor customer service. In a rush I grabbed the wrong type of TurboTax. I realized at home before opening it. They refused to exchange it the next day. Considering the thousands of dollars I spend there every year I was not impressed. We will be shopping at Walmart from now on.
It is really horrifying that we still have live crabs and lobsters on display. They have been identified as sentient beings in the UK and we cannot be so ethically far behind! Why is it that superstore has them sitting there piled on top of each other - this is really inhumane! Why can't they be humanely killed and sold frozen? I won't shop here, rather go without or pay more elsewhere. I called management but apparently animal welfare is not a priority which is strange given the 'green' products.
great produce ... great selection of any food ... can get busy but plenty of tills open !!
To busy, hard to find sale items posted
This market offers rare and cheap things, especially in the Asian section. They respect you and trust you.
(Translated) very well (Original) Muy bien
Good prices... lots of varieties
Wonderful check out staff in particular Alma very friendly and helpful always pleasant with customers
Definitely a huge selection at the superstore, veggies and fruit are always fresh.
Couple of mask police here. Lol. I am glad we still have some freedom left.
Masked up.did my shopping,helpful staff if u can't locate something you want.Awesome store
Love the sales
Go early to get fruit/vegetables and meats.
A large selection of grocery , household and clothing. Well organized neat and clean. The staff are friendly and very helpful. I enjoy shopping here.
Best place for groceries, good for some small household items as well. Only downside to this location is they sometimes slack on getting carts back in the building when it's cold or busy.
Best prices on prepackaged foods (cereal/PB), saves me trips to Costco. Deli is ok, produce ok, bakery lacking, meats are poor, and you're not greeted by a welcoming place to get a ready to go meal or a place to eat it like the SS in my old neighborhood. It's a boxed food warehouse, go in and get out! I go to more community oriented stores for better meat and produce.
We go here dor Justin in the pharmacy. He is the best and always goes above for our family.
Big store. Can earn pc points at this store.
Almost always find what I'm looking for here. You may find lower prices elsewhere, but the loyalty program is a good one. Good selection.
Great deals and helpful staff!
The store is HUGE. I only come here when they have a specialty item or something is on sale. Otherwise- I'd prefer a smaller store.
The best place to shop. Inexpensive and the quality is superb. Love it there.
Good place for routine groceries
Best value always.
Any business that encourages its customers to rat out others loses my support. Shame on you real Canadian superstore.
It my # one shopping place for all my food & households items. I have no problem shopping superstore
Only store I get groceries from great staff
I really dislike this store and rarely go here. I find it too big and there are never enough tills open. The only reason I go, is they carry a few things that other grocery stores do not.
Coin for cart annoys me. Meat is good, fish not as good. Too big. I hate shopping for milk and clothing at the same time
Small selection of sizes for Joe fresh clothes n gluten free products
Reletivly good fresh produce limited amounts of variety quantity most other products some savings some not .Good phamacy plus variety of other merchandises resonable price range good bakery products freshly made.
Very bizzy a great place to buy my groceries, prices r reasonable got lucky and was able to park close.
Honestly, you can tell quality the most when there is a pandemic. This store makes their customers feel safe and they offer a clean store with caring staff. Most impressive.
Great easy to shop clean good service
very disappointed I choose the 7-8 slot to pick up my contactless groceries I received an email to pick up my groceries at 9:15 Called to confirm they said come right away I then waited an hour for them to be dropped off. I understand its a pandemic but making me sit in the car for an hour is complete a waste of my time and others. very disappointed I will not be doing this again and I advise anyone reading this to not use the contactless grocery added after. forgot to also mention when I finally received my goods I lifted one of the bags and its ended up breaking and two of my juices broke on my driveway not a smart idea to put 5 juices in single bag maybe try a double bag next time
All the stuff I was looking for was there!
This store is still allowing shoppers in with no mask when it is a public health order for the whole province. WHY????
The green house has been open for a little bit, such great selection.
Like Costco, but without the membership fee and a bunch of clothes and stuff that you shouldn't be shopping for. Great location for restaurants, business owners and families.
Offers 10% off on Tuesday with a student id. Be prepared weekend shopping after 11am is very busy. Shelves and produce is usually sparse Sunday evening.
My number 1 place to shop for anything. Great employees at this location !
Liz in the pharmacy was very helpful attentive courteous and efficient. It is such a pleasure to talk to a friendly warm face who wanted to help me with what is best for my situation while adhering to the practices of the department. I am so happy she served me as an amazing representative of RCSs. Hard to find good people who do there job with joy these days, Liz is one of them. Thanks!!!
Some ok deals but not as good as they used to..
Anything you need on this store it's always clean, well organized, and friendly staff.
Fair prices for groceries I love the PC/optimum rewards!
The store is always clean and well stocked but I won't ever buy baked goods from s-store. They refrigerate/freeze packaged items and then the items are put out on the shelves. Several times at home have found mould in the product or mould visible through packaging before leaving the store. Recvd reply from Sstore. Called customer service as suggested but hung up after 3 mins on hold. I shop all depts except bakery and will continue to do so. Thanks but no need to try to "make it right".
Superstore has food items that other places might not have. The prices are usually fair. Fresh produce good quality.
Good store always good selection of food and products
More like a big No Frills. Lots and lots of space, lots of empty shelves too. Big Joe section.
They stock at all times, you can actually buy produce in the evening unlike Sobeys
Prices and pc is a healthy brand
I am a crazy grocery shopping loving person. This store is huge and has so many things to look at, that I could just walk the store for hours for fun. Yes, I do have a life, but I also love grocery stores. But then, I'm a fan of PC products, which are awesome. The store recently added weird futuristic self scanners that look like you should be lying on them so they can scan you for health issues. Those are the only slightly odd things to comment on. Not a bad thing, mind you, just weird to see during a grocery shopping excursion.
It's a grocery store. They don't usually gouge you with their prices.
They always have good sales and the food is fresh
It's a large corporation store... it has decent prices and ok selection. Could be worse
I liked fresh chinese veggie there.
Shop here and save money the only place that I've found with better prices is the largest corporation in the world Wal-Mart but be careful some of the prices are better at the real Canadian Superstore. Shop Canadian to help our economy. I don't think that the Loblaws family needs help but it helps the suppliers and the workers.
It's my go-to
Plain ol' normal regular superstore. Friendly staff and the freshest bread. Lots of parking.
they have groceries it's good
I recently signed up for PC Express and went to pick them up.The nice girl in the pc express office told me they no longer are allowing people to use visa debit cards.Very disappointed in that policy.????
Dislike this new process of having to ask for plastic bags if you need them. I do not see why they cannot just leave them out and people enter the number of bags they want to purchase on their own. Is there a concern that people were not paying for bags? So weird.
This location offers a wide variety of produce along with a fantastic selection of vegan goods. The only thing that would make this the 'perfect store' is if they sold more items that were locally made. (There are many brands of tofu and tempeh made in ontario). And if they sold more bulk items. I end up shopping at bulk barn and superstore every week to cover my needs. I am very glad that superstore maintains such a large section of natural foods, because of this superstore is my favourite. I would wish that the items in the natural section were labeled or perhaps separated by type. The fridges in this isle seem to be a whole mix of different things. With regular ice cream next to vegan ice cream, and eggs directly next to the plant milks. And dairy ghee next to the vegan butter. I do read the ingredients on every item I buy to make sure they are vegan, However it would be really nice if they were labeled on the shelf tag or sectioned off. Stores like goodness me do this. My favourite part of this store is the large produce section. This is where I do 80% of my shopping so I am glad that they have made it a priority in the store.
Nice and spacious with a great selection. Checkout process seems to be better now but you do still tend to wait a bit, especially if you come during peak times.
I received excellent customer service Even when I didn’t buy the correct quantity they still match that price No questions asked.
Good choice and friendly workers.
I've always liked the superstore but I've bought smelly meat there too many times and classico spaghetti sauce on sale which was rotten. I've switched to Cisco, a lot better.
Terrible pharmacy...twice I have asked for them to call me if any issues on my refills....never call me..tgey have new prescriptions on order and waste my time going there only to find out that they have the new prescriptions but do not bother to check...just don't fill it...very incompetent...,transferred to a new pharmacy...
Love this place , all what I need under one roof
Love the product Exelent service I'll go there again. Soraida Toews.
Always a great place to shop. Great staff.
Very nice and clean...always someone to help u find things
I am a regular shopper at this location, and yes I have came across some staff that are rude, but for the most part things have been ok. Today I went to the self check out and I hadn’t brought in my bags ( which I normally do ) so I asked the guy working there if there was any as none of the self checkouts had any. He replied “How many”, I asked for 3 please, he passed them to me then pushed by me to scan his pass and charge me for 3 bags.. While I was scanning my groceries, 4…!!! ( all men I add ) asked for bags and were just handed them. Once I paid and was about to leave, I asked ( and stated it’s not about the .15 cents )but how come I was charged yet those 4 customers where just handed bags.. His reply “Whatever, I am doing my best”… and he walked away. Customer Service at its worst I’m afraid !!
I am from Parksville and save enough gas when I Shope there cause of the low price to pay for mi gass
My usual store for weekly grocery shopping. They usually have everything I need and ample volume of sale items. Lots of cashiers with all checkout lanes open on the weekend. They price match if you show an ad from a local competitor
Great people..great stock...always have everything I need..
Excellent selection in store. Fantastic experience with online pick up order!! Highly recommend!!
Its a groccery store. You can usually find what your looking for. Wasnt too happy about the advertised "fresh fruit" being mouldy (berries) and oranges going bad. No price to reflect the state of the fruit either. Specifically went here this week for fruit for Chocolate Fondue event. We did get some good chocolate selection though!!! When choosing the fruit make sure you check the bottom for mold/deterioration!
Good grocery store and all around stuff store. Good pizza too ????????????????????
Clean and well laid out place
Great place for all your shopping needs.
I prefer shopping there. Baked goods are amazing. Out of stock with there front page ad items Even on the last day HO should get more on the ball.
Favorite grocery store due to rewards program
Pretty good place love the store set up and the workers are realy helpfull and kind
Oddly, the grocery pickers ‘ shoppers have no way of interacting with the online system. So your order may include an item, but for some reason it is not on the pick list. Or, you receive an email notifying you of out of stock items, sometimes it says no substitute available, other times it shows a substitute. Whatever the email communication or you looking at your emailed order confirmation, you may or may not receive the item. Ie. Christmas Eve my order showed a fresh turkey. On the store pick list, no turkey. Very stressful! When you ask the shopper about an email you received and a discrepancy with what they are telling you, the answer always is, the emails are auto generated at head office. We don’t see them or have control over them. We just get the pick list. Odd and a substantial lack of communication as every single order has something missing or an incorrect substitution. Also odd, the largest store in town has an amazing number of out of stock items, yet other grocery stores have plenty of stock???
Produce seems fresh, however found a dead mouse behind the self checkout register recently.
Well spaced out. They are always restocking the shelves. Lots of deals. And the check out is super fast wirh the new scanner
I wish I could drive to this superstore everytime I needed groceries!! It's the best stocked store I've seen!
Good staff. . . helpful. . . good selection.
It's going to be a very bad idea to fix your car in this place. They will ask you pay much more money for some problems that vin fact you don't need to fix. This is kind of cheating. I don't like them.
Best Superstore in the city and great prices!
Great place to shop very busy
New store manager is arrogant and not customer friendly. Dairy dept stock midday is laughable.
Typical supermarket
Lots of product
The staff do not really have the attitude to help out customers. I was looking for Hamburger Buns. They would keep pointing in the direction of the item. They should have taken me to the item. I also had limited time, so I did not have lot's of time to look around. When I finally found the location the box was empty.
Like the store but if we want social distancing let's open up more check outs.
Very good customer service ...clean .
A bit smaller than some of the other locations, so there's less of a selection. Usually not to busy.
Excellent place to shop! The staff is pleasant in the grocery store, never ran into any problems. I only wish the store would carry more vegan products and get rid of the poor lobster and crabs in holding tanks. The only reason for 4 stars is the store carries animal parts and excretions and the poor sea creatures in the holding tank. The optical service girls are out of this world! They are always helpful, and go out of their way to make you happy. 5 stars for this little store! :)
Could have used friendly service, coming from a 1st Nations customer
Good vegan & vegetarian options. Customer service is non existent. Workers are grumpy & ignore customers.
Have a lot of variety and a great point system sell a lot of what I like.
Great prices. Parking lot can get a bit crazy when they are busy but other than that great store.
Decent location for parking and fresh groceries. Often go here when I have to see dr at clinic or am looking for a bit more ethnic variety of items.
Everyone is always super helpful
I love the cashiers and the store is always well stocked and clean
I called for assistance in there sea food section 2x and it took them 30 minutes for me to wait!!
Friendly service
Great super store in Milton close to downtown
Great value.
Wish they'd stop re arranging the shelves, took me half an hour to find shake n bake lol
I find this store to be a bit confusing as the isles are half-isles. Produce is always great and fresh but many of the other items are relatively over priced unless on sale.
Pharmacy very helpful and knowledgeable
Love PC points and it's rewards
Great grocery store but still in need of figuring out how often to collect carts now that you need to put a loonie in to use them. People are actually putting carts in the corral to get their loonie back and leaving a long line of carts that extend into the parking lot.
Great verity of food products, but check expiry dates on EVERYTHING! There are expired products all over the store (dry goods, dairy, frozen foods, everywhere)!
So many homeless people robbing elderly women and the garbage by the exit door is just insane. Sorry but I have switched to "save on"
Great store pharmacy staff are very helpful. Store is always clean and they are handling the covid restrictions very well.
Great selection..everything was fresh
Good selection of foods
This is a good store, with free level 3 EV charging station, and a gas station.
Bad service. Employees stated they only work there not my job to help customers. Customer service laughed when I told them, still laughing when I walked out.
Clean, nice staff and always has low prices on every day essentials
Great quality food and prices
Store is alwas stocked shelves full
Always a Super value
The staff at the online order center are amazing. They work so hard and are very friendly. Our company uses the online for large weekly orders. We have always had a good experience. Thank you online department!
Sometimes it's hard to find products in Superstores because of the different layout of each store and order of aisles.
PACK PEOPLE'S F'ING BAGS FOR THEM "SUPERSTORE" (Might as well go to No Frills)
Online Shopping / Store Pickup - very disappointing that booking a timeslot is so unclear. Should state ' confirm your timeslot by making a purchase through Checkout. The list can be modified anytime until 24 hours before pickup time reservation '. I did not know this. I booked a time slot nine days ahead of time, built up my list with my friends, and then went to checkout to find that my timeslot disappeared when I closed my shopping window. The bright side: no contact with store delivery person so I do not have to worry about social distancing. Hmmm.....
Good selection of products at a really good price.
It's stressful shopping at superstore 90% of the time. They are often out of stock on many items I regularly buy. The employees have become very argumentative about applying their ad match policy. Trying to make a return/exchange without a receipt is a nightmare. They can, but usually won't provide a store credit/gift card even for the amount items scan as. Like, obviously I'm going to shop here, why are you making me direct exchange in front of you today while my child screams instead of providing a gift card so I can shop alone in a few days?
Did not offer me the deal of the week or offer me a pruze for spending more than 200.00. I spent 248.00. If the prize was 250.00 i would like to have known. Thanks
Clean and tidy. Always seem to have stock in items I need. Fruit and veg is decent too.
Meh
Just like any other RCS, this location doesn’t have everything in stock. Had to go to another RCS.
Great service
Very busy
The fruit section smelled like molding oranges. There were a few molding oranges sitting in the bin. Otherwise the rest of the visit was good.
Prices are good at this store. Staff members are helpful and the product is fresh. I enjoy shopping at this store and I'm sure you will too.
Clean store . prices are good some not so good.like all the stores
Usually very good service, but on Saturday the cashier in my line was the worst I have ever had. Total lack of customer service skills. Just shoving everything down the belt without any consideration for my purchases. My purchase was over $350 and had to go and find a bar code for a product myself. After packing all my groceries and arriving back at home, I realized I was not offered the bonus products for spending over $225. I usually am more aware of this, and every time I spend over the amount, the cashier reminds me if I don't remember, which never happens. Very disappointing and frustrating as I have been a customer here since it opened.
go to the RCSS at Trafalgar and Dundas very good store. well stocked with fruits and vegetables ,prices are reasonable . bakery is loaded with many kinds of bread and cakes staff there is very helpful I recommend RCSS
Very good service thanks to you all a great happy new year
There an awful lot of ppl in there for COVID times. We got what we needed and got out!
Great selection and good prices
Much larger and more meat variety especially than my local Metro, so I often make the drive despite the distance. Also enjoy some PC products, and their produce has consistently longer shelf life than metro near me.
It had great stake
Nice BIG superstore. Great selection. Very friendly staff, particularly the cashier we just recently had. Very chatty and entertaining, not to mention helpful and efficient.
Shopped there Friday April 3 2020. Complained to manager. They were not following physical distancing guidelines. Too many people in the store. No direction given. Not organized for a long line up to enter different check outs. Very dangerous. Should get in touch with RCWC who were super organized.
Went for eggs that were on sale not available
Total experience as I would rate it, 9/10. I love the store.
The last three times I have been there including today the Pepsi section has been empty the eggs have been empty even the water has been empty how are you supposed to shop somewhere if stuff is empty don’t have the stuff that is on sale and can never find an employee to ask if there is any in the back almost as bad as walking in to Walmart at least at Walmart you can usually find an employee
Prices are good but can get busy.
Good cheap prices
Wish they were taking more measures to keep shoppers safe during pandemic.
Okay..
Don't like being followed around in your store
Great store with a lot of good deals. Wish they had a better in store bakery would take this rating to a 5 star.
Love the quality of produce and deli/hot food section. They also have a pharmacy plus sell the Joe Fresh clothing. Really big store. Seperate section for lottery tickets when you exit store.
Decent store, always short staffed and they have inventory issues. They are constantly out of products.
Treated poorly
I have avoided Superstores for years. In Edmonton they are overcrowded and check out lines are usually 20 to 30 minutes easy. This was my first time in the Lethbridge Superstore. I came because of a really good deal on stiploin. One pack is enough for 5 meals for my wife and I so we had to seperate it out when we got home. We even found an amazing deal on sirloin and boneless chicken thighs (dark meat mmm) the shopping was a success among a few other great deals and found Red Rain for cheaper than Walmart, plus I haven't seen the Taber Walmart stock it in a few months. And this was diet to boot. Very few people in the store Saturday afternoon and the check out was roll up, unload, scan and bag. The store was clean and we saw they have a fresh seafood section. I'm thinking we'll be trying this out in the future.
Woman in clothing department was the rudest salesperson ever. I showed her several pair of slacks I was about to purchase but noticed dust footprints over several pair and brought it to her attention, and without a word she grabbed them and began trying to rub out the dust... and totally ignored me. She is middle age and even if she was having bad day no excuse... but frankly she does not deserve a position working the public.
Service is good and the points really add up
Awesome selection, very well organized clean store
Extremely packed and only a few Tills were opened which meant extremely long line ups
Great variety
I have am dairy intolerant and Real Canadian Superstore carries a good selection of either dairy free products or Lactose free products. I also like the fact that those products are not as expensive as they are at other stores.
Just tried out the automated check out, not ready for prime time yet. Like the fact that they price match.
Reasonably priced for all the non perishables and essentials
Great place to shop
It's always very busy here but their shelves are always well stacked up, at least when i am there. Lots of parking and there are designated parking for online shopping pickup and disabled parking. Most staff are very helpful and friendly. There are occasional that are not, maybe those ones had a problem at home or just a bad day. Nevertheless, this is a great place to do your groceries and shopping.
Big, clean lots of variety. No peanut, treenut dairy free snacks supposedly because school is out.
A typical super store.
Great products and very kind and helpful staff
Beef is vary over priced and the country style hams looked grey????. Just about everything else is decent though
Great staff and products all at reasonable prices
Unfortunately, many of the stock was open and sticky, and I was called derogatory terms on 3 different occasions, during 3 different visits, I do not shop there anymore, but they do have self checkout, and offer price match, that's why I give 2 stars
Don't care for this place at all. Spend to much time reading the fine print on the pricing tags. Watch the clearance rack,take a picture of the tags. A few of us have had the clearance tags removed by employees. When they were caught ringing in at full price. Only pop on there once in a while now. I would say stay clear.
Great.variety. and prices great meat department !!
This store is always clean, people are friendly and my go to store. In that plaza i love the competition between walmart and RCSS.
Its ok
What can I say? It's real, it's Canadian, and this location is pretty super. It's generally clean, I can always find what I am looking for, and staff are always friendly. It's never crazily busy, either. When I lived it Toronto, battling my way through the crowded Superstore location nearby felt like storming the beaches of Normandy. I don't like feeling like I've gone to war just to buy a few groceries. To be fair, it's not the Toronto Superstore's fault. It's just a side effect of being in a big city. The Midland Superstore is a nice contrast. Even when it's busy, it's manageable. I can get what I need quickly, and there are always plenty of registers open so I can check out quickly and get on with my day.
If they don't have a sale item in stock they will honour the price the week after if you have a picture of the flyer.
Compared to the other grocery stores in town, it's significantly cheaper and has probably the best produce section of them all.
The loblaws pharmacy is excellent and I would recommend them to anyone who wants a pharmacy with great service who actually take care of their customers. Pam, Kevin, Robby and Christine (I think that was her name) doing a outstanding job.
I can find most of the things I need here for decent prices
Clean store,good produce selection, shelves were well stocked.
Good prices on limited items.
All advertised are always available. They are very organized.
Love the free groceries
Great place to shop.
Great international selection of yummy food
I have started using the phone in and pick up service. It helps a lot when I have a busy day. Prices are the best.
Loads of selection and a favorite to shop at but I really dislike how the supervisor in the produce acts. Her name tag reads Shauna . On numerous occasions I've been shopping only to hear her trash talking her staff while texting or walking around with her phone in her hand. We are talking multiple times. I've even heard others point out the same attitude. It's not acceptable
Good prices and selection.
Nice, clean & good customer service
Service is Great Safe Shopping Clean
Always great staff, and clean
Great store. Friendly staff. Excellent walk in clinic
It is convenient, had great selection and the lowest prices in the hood. They guarantee all the tills open on Sat and Sun, this really helps. Their produce isn't as fresh as their competition.
Good stuff
Love this place!
Always crowded and the one cashier asked me personal questions d9nt like going through her till
Clean and organized store, and they enforce physical distancing fairly well. The kids they hire can use some customer service training as they aren't polite or knowledgeable at times.
I love super store
Always clean and find items easily. Veggies pricey!!!!
Never use there bathrooms they are very gross I could just imagine the amount of germs everywhere in that bathroom omg they need someone in there every hr cleaning not just walk in and fill toilet paper although that's not even filled just nasty took my granddaughter in there she's 4 1/2 and said Nana I can wait till we get back to your place she said it's gross in here
Nice and clean, the workers were very professional and their clothes was decent. Lots of wide open spaces so that u can shop and move around comfortably with your cart, and grandkids. Thank u Superstore.
Excellent produce! Great baby selection at good prices.
Cameron in the Home section was extremely polite and helpful when I called in to check the availability of an item that was "low in stock" on the stores website. He went above and beyond. Thank you!
Usually well stocked, clean, lots of variety, well priced, price match, and friendly. The majority of our shopping is done here Gerry
One of the lady really helped me out tonight by lending me her cart token. Thank you very much
The store is nice enough but often understocked and unorganized. Items aren't even taken out of their boxes and are left unstocked for weeks. It is frustrating that the vegan and vegetarian specific items are slim pickings in comparison to other locations. I need to order many items online from vegansupply.ca instead of in store and locally. On the turn side, staff are always friendly and happy to help when possible!
Familiar with store set up. Just wish more cashiers available.
Friendly staff and well organized store
Today is Sunday evening before family Day holiday and it was a terrible experience. There were no baby carrots, Gallo olive oil, no name butter, no name tomato paste, Mc Cain fries 600gms, lantic sugar. All these items were either intentionally removed because of the price match with no frills or out of stock or they don't to replenish because it is a holiday tomorrow and the store will be closed. I really feel bad about it. It was a very disappointing grocery trip. You just cannot depend on super store.
Great store and friendly staff. There's a wine shop inside. However its always freezing in there. Bring a hoodie.
Not crowed friendly
I use to shop here alot. Today I went there and used the self check out which I normally don't. While i used it they had no bags at any of the self check outs. There was an employee handing out how many bags you need and actually had to scan her card and put how many bags you were using. I asked her how come she was doing that. She said there was people that were bad about the bags and in turn were making her job harder. Never been so frustrated with a grocery store. You seriously are going to hand out the bags because people are stealing your 5 cent bags or not paying for them. No thanks you can keep your bags. I will be shopping some where else. Not a great way to treat customers that are being honest.
This Super store is well stocked. It's a rare day when I cant find what I'm looking for. Their prices seem to be at or lower than their competitors.
Gr8 place with gr8 discounts...i like this store a lot..please open a place in Burlington as well.
Washrooms are a mile away. Problem for the eldery
Great place to shop and staff are great
Always amazing home decor. Such great options, super affordable too! The current Christmas section us absolutely to die for! ????????????
Huge store. Nice people. Good price.
Groceries and more, check. Rent the Birdhouse or Trailview Lodge in Golden BC for your next adventure
(Translated) I like it very nice although the price is high (Original) …
Staff were friendly and helpful.
They seem to have a hard time keeping stock on the shelves. I've had to go back 3 times for some things.
It's a pretty good grocery store plus they have the pharmacy and house wares areas. I have found any staff that I have dealt with to be very helpful and friendly.
I ordered two glasses (one iprogressive and the second one normal) at Superstore, Lethbridge. I picked them up on September 5th, 2018. Unfortunately I didn’t like the second one. The optician’s name is Leane, and she said to use it and that I had 90 days warranty. After two month I continuously went superstore to change my glasses to progressive and the optician was on holiday. Finally she met me today and I told her I wanted to change them. She said that my warrenty time was over and I had to pay full price. This is ridiculous. This is not my fault. It was her that was away on holiday, first of all, and then when she came back, she denied me warranty even though it was her that wasn’t available all this time. My family always makes glasses at Superstore since the last 10 years. Now I don’t want to go to Superstore for glasses.
Store was packed but the lines were not to bad.
Nice with the Liquor Mart Express built into it.
Still shop every week but twice now The PC frozen shrimp I buy on sale usually has Freezer burn or expired. Just tossed two bags. Last time I purchase. I know it's a crazy time but shelves and fridges should be checked for expired items. Frustrated. Awesome staff and price matching keeps me coming back! Almost a year later and they are still my one stop shop. The staff are amazing! They are what keep me coming back! They price match! During this Pandemic the lines are long but move very quickly! The stock is constantly being replaced! Staff on floor are helpful with finding items! Cashiers are so patient with price matching as I'm shopping for others! Management is awesome! I only leave house once a one stop shop!
Good prices over all. Good health section with many organic and vegan products at good prices. I wish they did not sell live crab and lobsters. It makes me sad to see them.
Love this store. Has everything I need for low prices.
Favourite grocery store in medicine hat
I love the produce it's always fresh
Love superstore
Large store that has everything you need. Cashier was quick
Easy to find all items on my list
not a high-end experience but a high rating for consistency, competitive pricing, good parking, breadth of selection and available cashier's. Better than average multi ethnic selection. Almosts super busy because of it. Unfortunately they are often out of stock of things like cilantro, milk, eggs and sale items that they don't keep much depth in. Many empty shelves on the weekends. Shopping early will help.
The worst produce in town.. but nice that they usually have all tills open on the weekends
Great place to shop but needs more tellers on busy days.
I went there to buy premade supper items and they had the most wonderful looking cabbage rolls ever. I bought the package of freshly made cabbage rolls. They were soooo good. Excellent food!
If you need a Big Shop it has everything at very competitive prices. Best of all at some pillars are lists, these aid in finding the aisle & product you need quickly. Also very helpful at the pharmacy. Pick off hours to go if possible, less crowding in the lanes and you can use your own cloth bags to offset plastic pollution.
A good grocery store, a bit overpriced, but they offer good deals. Unfortudently, with their new self-serve machine, the prices showed up without the deals originally offered. Long story short, we ended up waiting about 30 minutes for a sales clerk to come assist us, and we got unnecessary attitude form the workers. Overall, good store, but we had a horrible experience with the staff and check-out station.
It was a good experiences. I don't shop there often, lots of helpful staff.
So much pressure bagging your own groceries and their prices are no lower than groceries stores that do bag your grocery
A well run grocery store. Bring a loonie for the carts though >:( That can be annoying in a cashless society.
Serving my home and family..one stop to shop..it is easier because of the people taking care of people :) like family
Very helpful staff.
I would recommend you avoid using self-checkout at this store when teenage staff are working (usually weekends and evenings). More mature staff are considerate and helpful. The teenage staff have serious attitude and do not respect social distancing, even when asked to keep their distance.
Has all my food and hygiene covered
I didn't have any cash or coins and the customer service people helped be get a cart with no hassle.
Good store ,very good selection of food.typically I am able to find what I need.big parking lot.
Nice store... Big selection with plenty of fresh items. It can be pricey depending on what you are shopping for.
My favourite groceries shop in town, great pricing
Very friendly and helpful staff, good prices and having the shop for you option has been amazing, especially during the pandemic.
Lots of different items but always ha e to wait in line at the check outside.
Always clean. Staff and cashiers are hard to find.
The Great Canadian Superstore was fairly busy today, but when I went through cashier #4, with Maryanne serving me, I didn't feel rushed at all. She was so lovely and pleasant. Such a nice experience in my day. Thank you!
Not a bad place to shop. They need better order control as they have a lot of holes on the shelves alot of the time.
Half the staff is great , good product selection
Always neat, quality goods, friendly staff, timely attention
Superstore does not think it is important to clean and sanitize properly. Carts not properly sanitized baskets on dirty floors, cashiers using the same dirty cloth to wipe touch pads, belts are never cleaned etc etc. I now avoid superstore
Love the variety but line ups are definitely a problem during the week, but on weekends all checkouts are open which is handy.
Eighth in line to pick up my prescription, line is moving so slow.
Produce is very fresh Large variety of products.
Very clean grocery store. Some of the staff members are snobby... Sorry to say that. I feel they have less multicultural environment.
I go to this store regularly and usually have a good experience. The store has started making people ask for bags at the self checkout which slows down the whole process. The store was busy and there was only one staff working at the self check outs. The poor woman was running around in circles and everyone that needed bags/assistance was getting very frustrated. I felt bad for her because it was not her fault.
Great store with very nice home stuff
Nice and bright. Could use a better produce and bakery section
One of the larger Superstore locations in Surrey area though did not have items that most others I shop at have. Oh and expect to be asked how many plastic bags you need at self checkout(isn't self check out just so we can get a few extra without being grilled for it?) Layout is basically the same except for the fruits/vegetables space is much smaller at this one as well as the bread section also. Prices seemed to be on par with other location. I strongly suggest others to continue shopping at other location if they already do so as you may be disappointed with the lack of selection and/or variety that many others have closer to Surrey centre area including Fleetwood and 104 Ave locations. Be nice to the staff please, they Just doing their jobs. Some of them are pretty cute I may add ????
Great staff, why no butcher?! Meat department has gone downhill
Superstore, like many others. Excellent selection of ethnic food supplies for a major grocery chain. I never used to like bagging my own stuff, but with cuts everywhere, seems like 1/2 the time I'm doing it regardless of where I shop. Its handy to also have some kitchen wares and casual clothing available in one store.
I can't find anyone when I need help.
Big store, love the underground parking. Wish they had better in-store specials and hot food counter
Store is nice, well organized, items are prominently displayed. Staff is friendly and prices are reasonable.
Very fresh very polite employees and easy to find the clearance section
Decent prices. Self serve checkout and pre order groceries.
Curbside pickup is great.
The store is ok but warn people that go to the optical. They are rude,and not real helpful. Does saving money outweigh customer service. I will choose to save money elsewhere.
Online ordering is very frustrating especially with the points program. However store staff were exceptional and made it a much better experience.
You can't fault this store. They've got everything you need and more and the checkouts run quick and efficient. Fyi..their sushi is devine. Shout it out ???? No complaints by me!
They need a app to help find things on aisles
Today When I come to till there are one lady who behave totally arrogantly with me that’s why I called her manager about the situation and I’m shocked that the manager whose name is BEN was also take her side ..may after this I never come here for shopping
Busy and COVID concious - store was well stocked and staff very pleasant
Best grocery store in Nanaimo best and freshest vegetable and fruit section. Save on should come to your place to learn
Excellent selection. Wine and Beer are bonus. Meat is a little pricey.
Awesome staff. Great shopping
Lovely n friendly staffs
Can always find what I need. Make sure to have a loonie for the carts.
Staff don't seam friendly most days ask them a question they get snippy with you
Notoriously understaffed!!! They are trying to save $15/hour so we are stuck with only ONE aisle open. Negligent management. Other than that, clean and well stocked.
Does what a superstore does. Nothing good or bad about this particular location. Has a gas station and liquor store.
Decent prices, and despite being the holidays, the lines moved quickly and staff was friendly. Everything was clean.
Didn't have alot of products I was looking for
This place has a ton of selection. That being said, it feels like i have walked a marathon by the time i am done shopping, the place is huge! They keep adding new vegan items and products, and i am here for it! They an have excellent international food isle as well.
Great
The best produce in the city, lots to choose from and fresh. Staff are not helpful though and don’t seem to care at all about the customers. I seldom go there anymore because they can’t even bother helping customers bag their groceries.
Good selection and fair prices. My problem is there are never enough checkouts open during the week. I hate standing in long line ups everytime I go there.
Always clean, friendly helpful staff and excellent service at the pharmacy.
Good place for your shopping they probably have what you're looking for
Good selection, good prices, but can be picked over and short in the meats section due to cottagers in summer.
Clean, good prices, good service
Good place to shop and very friendly people
Went to buy blackberries saw mold and left
Good
The place is huge. Not enough employees to help you find what you're looking for.
I was there to pick up an online grocery order. The whole process was very smooth and easy to figure out, and the staff that delivered everything to my car were very friendly and helpful.
Good selection of produce, both conventional and organic. Reasonable prices and good customer service.
Great service and special
A place to shop that is affordable and close
Standing in line on a Sunday early morning over half an hour and the crowd control not letting anyone into the store even though many customers have finished their shopping and exited the store. Might as well telling shoppers it’s not open for business. Very awful experience. This didn’t happen to another two superstore at Grandview Highway and Metrotown. To make things worse, the store was very empty when I finally walked in. All cashiers were open and no customers lined up to pay. Terrible crowd control management.
Good place for bulk buying
It wasn't very busy at that time of the day. Everything I was looking for, was there
The two stars are for the staff that pick the grocery orders. They did great. The low rating is for whomever does the purchasing for this store. I just arrived to pick up my PC Express order, only to find that 10 items were not available and no substitution was available. Whether I shop in person or use this service, this is a common occurrence. To the grocery purchaser - my unavailable items were nothing unique, please keep better stock.
(Translated) You find almost everything. Food and clothes (Original) …
So big... So many things to pick... Good variety...
I get some African food there
I give this store only a 3 for a few reasons. It is very frustrating that week to week they have different products in stock. I will be able to get an item one week and then next time I need it they won't have it. For weeks on weeks they have not had SoNice soy milk. I end up going across the street to Longo's to get it. Also, I am super disappointed that they have added more self serve checkouts including the automatic conveyor belt check outs. It seems like a waste of money because often there are issues with the conveyor belt reading the items properly and 1-2 staff need to attend to them. It really degrades customer service having fewer cashiers. Lastly, it can be frustrating that at 9pm at night, there is only ONE checkout that will process alcohol. I've put alcohol back because I did not want to wait in a long line. In general, they need to have more cashiers on in the early mornings and later evenings. Despite all this, staff are generally friendly and the store is clean.
They rearranged the aisles adjusting the new layout. Busy a lot of people at times.
Superstore is my go to shopping place! Of course it has its flaws, like every place.. I love the variety of items, the quality of the produce (for the most part.. I have received rotten bell peppers before and rotten chicken breast.. I went back and got a refund, no questions asked) the prices are pretty good, at times they have amazing deals and I am also a fan of their rewards program. They have a online pick up service, I haven't used it but I have heard good things about it.
Went in to buy prescription sunglasses. The optical store closed for 2 days due to staffing problems. How big is this store. Always out of specials throughout the store.
Nice clean store. Lots of selection. Friendly staff. Not known for the freshest of seafood
Staff are very friendly. A good mix between grocery shopping, clothing and house essentials. It's my go-to place for emergency shopping :)
Large format grocery store. Uptown core has very limited selection of Good grocery stores in this price range. Hence RCSS has become a go to place for our family. It even has a Joe fresh inside which has decent clothes for children.
Washrooms are hard to get to fast
The only good thing about this place is that their prices are SLIGHTLY better than most other stores. But you have to pay or have a loonie to use a cart (who carries cash anymore, is this 1972?) Bag your own groceries and walk miles to fin anything. I also find that their produce is often all beat up. No apple is mangled enough for them to reject.
Produce is usually not as fresh as I would like, but easy to find everything
The store is quite large and difficult for seniors who have disabilities. Good refund policies. The store needs to invest in more user friendly carts for people with disabilities.
I Love the big sélection of products. The staff are always helpful. The international snack aisle is the center of attraction for me.
HAVE A SEPARATE LANE FOR THOSE WHO ARE PRICE MATCHING. ????????
It's fairly clean. Staff are nice helpful polite.
Fresh vegetables and more Nice and clean
Good fresh food selection. PC points programs has become a joke now
Great prices
Wife likes it. I don't notice any real savings and having to buy bags is insulting.
Always so many cash registers open, great produce, fresh seafood, olive bar, sushi, everything you could need. Management is super helpful super fast and just a positive place to do our shopping.
So I was there this afternoon and WRONGFULLY accused of STEALING!!! Manager Was “unavailable” to discuss the matter!!! (Hmmm)
They have a great selection of clothing. It's an all in one store. They have a Joe brand clothing area, crocery section, fresh produce, fresh bakery and fresh poultary. Parking is free. They also have a gas station right next to it. You can also collect PC points. Overall it's a great store and I would definately recommend this to many people.
Real Canadian Superstore sells the same products as NoFrills at a much higher price.
One of my favorite grocery stores. Always clean and pretty well organized. Produce is fresh, only thing is they should price match.
Great place, always great quality
I love shopping here!! It's not crowded,makes my shopping enjoyable they have great deals as well.
Love that they are getting in more organic real food!
Great store not too busy when we were there at 4pm
Went for specials that were advertised but they didn't have them. Regular prices on things aren't too bad.
Cheap. Good quality. Win.
Worst experience ever. Nothing is ever on the shelves and the pc plus card never works. I spoke with some of my friends who said the card never worked for them. When I sent an email they said I need to activate my account. I already did that. No one will fix this. Superstore is a huge waste of money and time. NEVER USE IT
Good service and selection
Well... its a grocery store that has everything and its cheap. Galeon weston and has oligarchic grocery monoply is a decent lace to gey my child a free cookie...
Like that the store is always clean
Good store to shop for everything just busy
I like this store, great parking and easy access.
It was very slow....service.
Great store for groceries
Unpleasant produce worker. Said no bags for the fruit and vegetables, and he ignored me.
We enjoy shopping at super store
Lots of options for food. However had to walk around the aisles as to product not put away yet.
This store has great staff, is on Indian reserve; so is tax free to natives, and is kept safe and clean.
I used to go there quite often. But now you have to use a coin to get carts and was treated very rudely by the customer service representative in dealing with this very recent issue with a squirming 2 year old in my hands. There was a bunch of keys for carts right on the counter. So you lost a pretty big customer because of putting rude people in customer service rolls and not handling the change over to "no Frills" style shopping carts. There are a lot more options on the strip (at cheaper prices) and lo and behold, everyone was much nicer.
It's a grocery store, what can I say.
Store
They make a lot of mistakes on their pricing so watch your receipts.
Always a good bargain to find and they still price match.
It's unnecessarily big imo and it can be hard to find things but Superstores prices are legit and so is their reward program. There are also a lot of services (Insurance, Pharmacy, Optical etc etc) and plenty of cashiers and self checkouts.
Best place to buy your fruit and vegetables at a good price. Clean store, with some what helpful staff. Always big line ups at the till and spend quite awhile waiting in line. Overall a great place to find good prices on food
Very nice for a grocery store. Not good for customer service
Nice store.clean.
Hard to find anything in this place. Product placement is illogical.
I enjoy shopping at Superstore! It is actually my favorite place to shop. I feel service is okay and friendly staff as well.
They have a larger selection than most stores.
Disorganized mess. Had an extremely long line, one attendant for all of their self checkouts , people having no idea where to line up which line goes where. Ended up waiting 25 minutes to check out one item. Asked attendant to call someone else over to help she did not seem to care.
I shop here often and usually find good prices.
Super messy - hard to find prices on some items in the home goods sections. Produce looked terrible.
Love this store! Good prices, not too busy and they are equipped with self serve cash. They have a good selection of craft beer and wine!
I love this place cause they actually have people there to cash you out... unlike another big chain up by it where they have two cashiers and 40 self serve machines.
Don'tbuy your drugs at the Real Canadian Superstore. I just picked up 12-5 pac boxes of Fentynal at a cost of $840.00 COSCO price was $632.40 a difference of $208.00 or 25%. Being a drug I can't return them and they refuse to price match! I am also cancelling my Presidents Choice Mastercard. Truly disapointed!!!
This use to be a decent store to shop until I was surprised to find out you have to pay for $1 for a grocery cart. On top of packing your own groceries and now having to rent the cart, and no self check out options, this store is out of touch. If the location were some slum area of toronto maybe you could justify the coinage, but there are too many other options around. Bye bye Supercentre. I'm shopping at Foodland now.
Food was good service was slow
Good sea food
Why doesnt it feel like there is any attempt to limit capacity in the store? Staff chatting with shoppers very close to each other right by baskets so no social distancing possible while entering.
Great prices on items we use
Waited in line for almost an hour for the store to send a guy out 20 minutes before the store closes to tell the huge line up no one else is coming in. I can't understand why they didn't set up a cut off earlier, because they certainly could
One stop shopping!
Easy service, was a great experience
We love this store. In it you can buy anything from food. For very good price. Good inexpensive choice of clothes. There is also a large pharmacy. Always smiling and friendly staff. And excellent castemore service. Due to the covid 19 epidemic, they clean very well and keep track of the distance between customers. Thank you for your care for people). Need more bigger parking.
Great store had everything I was looking for friendly service
Good prices
Nice store for shopping, bring your own bags 9r buy one of those blue bins they sell to carry your groceries
Great shopping experience great product, excellent service.
Love shopping here Prices are great
Good prices. Stocked well
Would love to have this store in my town. Great deals and awesome clientele
The biggest Superstore in southern Ontario, great location on Highway 5 near Trafalgar Road in Oakville
Big, clean store Great for cottage stockup
Great deli
Love shopping here. Have to watch prices as they can be a bit higher but they pricematch.
It was great not much room to walk tho
Great prices on groceries and great staff. Small appliances and variety of other items available besides groceries!!
Great place to shop but run out of product.
Well organized
Good store. Prices are cheaper compared to save on foods. The produce section is hit and miss though. All around top store for food in Prince George.
Very clean. Always has the products that I am shopping for. Good customer service. Produce, meats, seafood and takeout were good. Great cakes in the bakery. I will keep buying the bakery products as long as the prices continue to be good. Staff are friendly and helpful. Now my go to store.
One of the best grocery stores in the area - clean, well stocked, and has a wide range of products. The international section is especially good at this store, too! There are times where they’ve been completely out of select items (usually produce), but it’s rare. The service here is great and the lines all move quickly. Overall a great store!
Not a bad place some days they lack on general clean up and maintenance like de-icing the walk and having carts available at front entrance
One of my favorite grocery stores in town! Great prices, great selection. Can get pretty busy though.
Like shopping for baby clothes here
We went to pick up our online order today at Super store Nanaimo, this was a horrible experience. Waited over an hour, finally received the order, half the order was missing, we received someone's order so they were also missing items. Spoke to the store manager, Dave, did nothing to resolve the issue, were were told it would take a further 2 weeks for our refund. Think twice before ever shopping at this location again.
Great place for alot of things but I love their produce department
Good clean store. Great Vegas. Lines tend to be a bit long and slow. But overall. A nice store.
All areas were open during lockdown. Signage was inplace to not purchase items per planogram. Store was fully stocked, very busy, and people were self-distancing.
Great sushi
Worst pickup experience ever!!
Nothing to explain
Large store. Many products. Value pricing
Expensive plants
we have recently decided to try the superstore again after switching to walmart as our primary home shopping superstore , but after years of shopping at walmart we have to say that superstore has made some big changes to the store since we were here last ! we were impressed with the layout of the store , the flow makes your shopping experience easier, but the big thing for me i guess is the staff in eash dept , its fresh food fast and made in house that day, i like the deli dept and all the diffrent prepaired foods from sandwiches, sushi, pizza ....
I love This superstore!!❤ The staff and employees here have always been helpful and kind. If your experience haven't been positive then you should place yourself in their shoes. Dealing with negative people or with customers who are having issues of their own, seem to think the staff should get the blunt of it. Store changes is looked at to customer conveniences. Change is always good. Love the pc points system. I can always save one way or another. Always having staff stocking shelves so we as customers have the freshness we need and want. Thank you staff and employees for doing what you do. Putting up with others BS on a daily basis, getting ???? on and not recieving a thankyou, and sticking with it, is why I appreciate you all and have the up most respect for you all.
Have too love there specials
Love the values and variety
Great selection of shopping but bathrooms and baby changing tables are disgusting. Access to child’s changing tables has garbage cans blocking them. The changing tables them selves are stained, grimy and dusty. Bathrooms stink of urine. Would love to shop here more often but due to the inconvenience of changing my child in such unsanitary conditions I can’t...
Good prices. Good selection of Asian foods
Clean bathrooms. Easy to find items. Low prices
Check out lanes not staffed enough during week. Good selection is good. Love the Joe clothing line and wish they had more of it.
Great prices and always plenty of tills open.
affordable prices
Great place.
Quality and varieties are top notch.
Everything stocked except disinfectant wipes
I've noticed lately that many items are becoming more costly here. As an example, the prices of the fresh sliced deli meats have risen approximately $1.00 per 100 grams. Sad.
Just left Superstore 8 pm on a Monday. All self service were closed. No new cashiers. Huge lineups. Got into a line up for 16 or less items. Cashier closed it and was getting everyone to pack up to move to another line. Complete chaos. No managers in sight. It should have been all hands on deck helping customers especially since people with way more than 16 items in line out of desperation. I just walked out. Not impressed!
Always has everything i need
Good prices but never enough check out lines open.
They have everything you could need.
Pretty poor produce and cant seem to ask anyone a question that works ther they walk the other way if you look at them
Bigger than I like. Other than that an alright place
Really nicely laid out and lots of space for shopping carts.
The nicest produce on the southside
I shop there all the time and like the quality
Customer service lady very helpful and friendly
Very clean and well organized for people traffic
I love shopping at Real Canadian Superstore. I get all my groceries , cosmetics and even clothes at one place. Thank you for the price match.
Why oh why did you reorganize the store like this!!! The lane down the middle of the store was the smartest thing they ever did, now it's gone!! Bad move Loblaws!!!
I always love the prices and selection at Super Store. They do however like to move things around that it seems like a treasure hunt almost every time!
Love the deals. Nice store
Staff are willing to help That being said, they could provide better assisrance by having more staff on the floor.
Good place to shop, bit of everything
One of the few major chain stores in Prince George that is on past with it's Lower Mainland or Interior BC counterparts
A friend is a cashier here and they seen another cashier giving items away for cheaper than the intended price. (Helping a customer/ or family member steal) Even pulled the duplicate receipt and gave it to their manager and his reaction was "oh he does that" blatant theft is allowed in this store? Guess my groceries will be free from now on. Step up and deal with the theft issues. Maybe this needs to go higher than just the store management. (5 months have gone by) Thanks for not replying. I am still aware that your theft issues are out of control.
Loved it
Superstore is a great one stop shop for practically everything under the sun. If you shop here regularly, be sure to sign up for PC Optimum points, and check the app weekly for your perspnalized deals. I racked up over $500 in free points by shopping there weekly and saving up over a three year period (although I've since redeemed most). The Nanaimo location is clean, the staff are friendly, and the prices can't be beat. Shop early in the morning, late at night, or mid week to avoid the lines.
You can found cheaper prices than other markets, if you want to save money, search the no name products
Excellent prices, lots of grocery choices, wide Isle, excellent quality fruits and vegetables, quality home ware and small appliances, basic clothing for sale, easy and varied check out options, adequate parking, and excellent spring summer gardening section.
Always friendly..line ups go pretty fast..covid safe.???? the staff helps me when I need to find something. .even take me to it..love shopping there..prices are reasonable.
Great shopping experience prices are reasonable,store is always clean and employees are very friendly .
Good place with all grocery needs.
Great prices compared to other stores. But their deli section leaves a lot to be desired imho.
Shopped Friday September 26th Good selection nice clean store helpful staff Sign at entrance says masks MANDATORY yet found about 30% customers not wearing any. No staff seen speaking to such ones, no one paying attention to number of customers very crowded especially in produce section no social distancing. In reading earlier in year comments the same concerns mentioned however management only responded to positive comments and did not address these Covid-19 concerns. Cashier did sanitize conveyer belt which was appreciated
Love shopping on line and have them do the pick up of things for me. Hate shopping.
Kids cooking class was so well organized and run.
Kamboucha price is really nice. Plus they carry the right kind that's a nice plus :) friendly staff nice grocery store
I find the prices are fairly reasonable. I don't like that I need a coin for a cart. I don't usually have change on me.
Always very busy store, crowded
Best grocery prices, and great selection.
Ya it was Superstore all right! Glad we have 'em. Good prices on stuff. Everything standard, you've been in one superstore, you know them all!! That's a good thing if you just wanna run in and out!
Hourasa is a star at this store. She is super nice, super helpful when it comes to giving service to people. I am just writing this so her great work is recognized.
Store has what l need. Staff is very helpful and friendly. I recommend rexall before the other drug stores in town checked them all out returned to rexall each time
Good location for locals, large store with good signage, plenty of cashiers on staff when I went.
Never enough staff to ask most of the time ...
Always friendly cashiers.
This store is filthy, BC health inspection is a joke. Toilet of a store
Love this store. Clean, friendly. Great store.
Always good. Rearranged the store and it still throws me off. "Free from " products are the best. Want more organic veggies and more Canadian products. Trying not to shop American in response to tariffs.
Huge grocery selection Good prices Close to highway
Me and my husband had the best experience at superstore. We met the buggy boy Carl. He was a great help to us as he noticed we had a leaking can of soda he took the damaged product from the back of the parking lot and brought us a new one right to the car. He is excellent at customer service, he was eager to help. He is extremely polite and caring. THank you so much Carl. We hope to see you again, you made are day.
Great variety n prices
We shop here for our main grocery shop. The selection is pretty good. The only thing that could use a bit of help is the produce at times but overall we like shopping here for value and price.
Great groceries
Great Canadian company stay away from walmart if possible
I find this the best store in the area, with good produce, good grocery options, and good prices. I love that they have LOTS of cashiers open at busy times. But I'm occasionally burned by the store policy for matching any advertised competitor price and people ahead in line spend 5 min scrolling through their phone to find online flyer prices to be matched..... It makes other customers wait unexpectedly long times. It undermines all the good aspects and drags my rating down.
Very busy, no Covid safety for customers, no one ways, people less 2m apart. Friendly staff though.
Raman did a GREAT JOB!!! Very alert, aware and quick to rush to help. He looked for insta eye contact and did not hesitate to run over! Carried a very heavy item and arranged for Jesse to bring a cart to the check out for taking the items out of the store. BRAVO Raman and Jesse!
Used the Click and Collect service at the Moose Jaw location, I was charged an extra $72.85 on my credit card. I called to speak to a manger. She was very abrupt, with an annoyed tone. She put me on hold, without telling me any information, and forwarded the call to someone who was not able to explain this as of yet. I was enjoying this service, until this point.
As usual great place to shop
It's fine. Cashier fine
My only beef is the stock of some sale items,if you are not there the day it goes on sale,some product is empty on the shelves
Clean, well stocked & helpful staff
Good deals clean etc.
Every one was really helpfull
Great place to shop good variety and stock.
It's pretty much my one stop store
Feeling unsafe due to people asking for money and credit cards.
Good selection
Great selection, helpful staff
Very accessible. Fairly good value. Sometimes short on merchandise especially Produce
Reasonable prices great selection...the only critiscm is they should bag your groceries. If one shops alne its a bit of am undertaking to bag your own groceries
Become very expressive since owned by Loblaws.
My only beef is with the location. I really dislike how far away and difficult to get there personally. It's worse now with the construction, I miss the turn offs into the parking lot... BUT The staff are friendly, it's always clean and the prices are reasonable for groceries
Super store is one of the few places left that is strictly Canadian. I shop there regularly 4 this reason. I know the store well and the service is generally very good.
All checkouts open on the weekends. Brilliant. So much more relaxing than a certain warehouse chain.
Low quality produce
Love collecting and spending points on groceries! Can't go wrong shopping here.
Wondering why they dont enforce the facemask rules we all have to follow? Friday night, every Friday night - I see the same guy wandering the store without any mask. I asked the Manager and he wasnt even aware that they were supposed to be refusing access - and offering an alternative to the customer to shop without coming in. He actually - said - " not much we can do"!
Low prices for your buck.
Could not find the red Degreaser i always buy and could not find any floater staff (shelf stocker) to enquire
Great variety and produce.
It's what you would expect from a Superstore, not much. But it is cheaper than smaller grocery stores (if you're paying attention and not getting all of your food/stuff here). Last time I went, the baskets looked like they had been washed. I noticed because up until that point they were sticky and kinda gross.
Nice and clean store. They are one of the few stores in this area that has nice produce. You need to watch their prices, as they can be higher than other stores.
There was this lady called Alam working. She was so rude. Her way of talking and greeting was ill-mannered. Hope managers pay attention towards the behavior of their employees.
Shop here on a regular basis. Most employees keep to themselves and don't say much but that could be due to the times we live in right now. The store is kept clean and they have a variety of items. Good sales at times.
Wide variety of fresh vegetables, bulk buys,and home appliances. Quick service.
Great store and very helpful staffs.
Waited over 2 hours for click and collect pickup and they charged me for multiple items I didn't order. No one tried to ameliorate the situation in any way, I even still had to pay the "convenience fee".
Pp
My only issue .... why have so many cashier spots if you only use 2 or 3 of them
Love to get my shopping in that store ????
This location allows those without face coverings to enter and shop, placing their employees and customers at risk. I spoke with an employee and they said that this is a common occurrence. Management needs to step up to ensure a safe workplace through enforcement of publicly mandated face-covering policies. In reference to Sunday, April 25 around 6 PM.
Superstore was just that the same ole superstore.
We were billing for mangos and there were 10 in a case of mangos. It didnt specify how many mangos were allowed in a case, and so we went to self checkout and this employee showing attitude said "uhh there is susposed to be only 9 in the case" and we said "we didnt know" and she said "yes but I know" and i said "I know u know, but it isnt stated anywhere the number of mangos per case that is allowed, make sure for next time it is stated so people know"everyone looked at her and she walked away embarrassed. Maybe give your employees feedback and provide additional training on how to be a human being first before doing anything else and how to communicate in a nice manner.
Great selection. Love the sales they have on kids clothes.❤❤❤
I like the selection and price. Don't like there silly product limits.
PC express pick up was an absolute waist of time. Would have been faster to go in and get groceries myself. Came at the end of pickup window and they didn't have order ready. Went back a few hours later and waited 25 more min for groceries after no answer on the pick up phone line. Had to finally go inside.
Great service fresh produce
Overcrowded. Pandemic does not matter here - not that I am concerned about it but wearing a mask in such a melting pot does not make any diferrence. Good luck finding a convenient parking spot in this huge parking area.
Well organized
Free cookies for the little kids.
Had a bad experience at the check out. Becel Butter was flyer item and price was wrongly scanned. Instead of giving free being less than $10, the cashier said she can’t do that. I insisted to call manager but rather than calling manager she called another experienced cashier. Who also said that she can’t do it. I again insisted to call the manager but after wasting around 10 minutes of my time and other customers in the lane, she scanned again with the regular price and then cancelled that price and said that she has done it and tried to run away. I said that you also have to cancel the first scan price which is still charged. She stubbornly replied ok ok. Such a cheap tactics on behalf of store management and so called experienced cashiers like her.
Clean store with friendly staff. Very well stocked. Chances are if you can't find something there you most likely will not find it anywhere!
Great selection. Most products in stock.
Very bad experience at self checkout. A staff member Noora , when i ask her for help she was ignoring and continuously taling with collegue
I have been shopping exclusively here for a few years. Yesterday, I went, list in hand, and most of my list did not get completed, as I found a lot of empty shelves. This is becoming more frequent. What is going on? I live out of town, and not completing my shopping list, is becoming a pain. I cannot just "come back and check tomorrow", nor, is running around to other grocery stores, due to the travel time required. If you cannot keep up with the demand for grocery goods in the community, you will start losing business! I, for one, will be shopping elsewhere, as this store, is no longer convenient as my "one stop shop". Also, the produce has become something to be desired. It is definitely not as fresh as it used to be.
Big box store that has it all under one roof. There can't be much in the way of household things that they don't have. Well priced also.
They refused to fill out my prescriptions because their pharmacy records are out of date? Had to argue with them, even though the doctors name was on the prescription. Way too much drama to get a prescription filled.
Used to be great for shopping at, however over the past couple months it's gone downhill. Almost every time I have gone there the items I am looking for have been out of stock. I've asked when they will be in and return on the day i've been told only to find they are still not in. Such a waste of time. In addition, I spoke to a manager about this issue and they didn't seem to really care, mostly blaming it on the warehouse not supplying the items needed. So it would seem there is a huge supply line problem. For now I think I'll be shopping elsewhere until they get their act together. Update: Have recently returned to here and stock issues seem to be resolved even during Covid which is nice to see, however produce suffers with quality. I've had 2 pineapples in a row be no good just days after purchase. Cut them as soon as they were ripe and they were half brown inside. Additionally had a watermelon explode in my kitchen a day or two after purchasing. Longos or Sobeys are superior for produce quality, otherwise superstore is decent
Had to go to superstore to get my Apple se repaired ie appears as I if battery died. Told to send it to Vancouver. Thought I would get some broccoli and green beans for a few meals while I waited. Tried to price match with Wal-Mart on beans in its flyer
Good service
Great place to shop for your meat
As an older person, I find customer service is next to non-existent. When I ask for help out with my order, it always seems too much trouble to get assistance. As a result, I only buy items there that only they carry and I go there as little as possible.
Great selection at a great price. A very busy place.
Clean and well organized and great sales. Cashiers are always very friendly
The commitment of each member of the staff in taking all possible measurers to safe guard the customers from COVID -19 is deeply appreciated. Its easier said than done, repeating all precautionary steps over and over again is commendable.
What can I say - super store holds the key to my heart for groceries. Price matching, PC points, and fresh produce. Don't forget flipp for price matching - save some money player. What more do you need out of a grocery. Also, near the pharmacy they have a clearance section - sometimes some real good deals. And kids clothes on clearance from Joe fresh, buy a jacket out of season for next year but at half the price - come on man you can't go wrong.
It would be nice if you would start letting us accrue optimum points in your liquor store☺.
Disappointed in lack of social distancing and PC not providing better protection to staff and customers. I felt threatened.
Thank you so much superstore optical for your professionalism, grace and class! You went above and beyond! Great people!
Staff looks over worked and impatient.
Clean, well priced
This store has the best prices and the products are top shelf, I know this is covid 19 times but there is no need to hoard toilet paper and paper towels those products are made rite here in Canada, and please practice social distancing and respect the employees here and thank them for working ????
Good prices, great fresh produce and vegetables.
Too big. Too confusing. Too much space dedicated to things I don't buy there like booze and clothing.
I've been using the Superstore PC express for the last several months and have to say my experience has been fantastic, a few times mistakes were made but just a quick call and everything was corrected and refunded. The staff are always very cheery and friendly! I have nothing but positive things to say about using PC Express at Langley Superstore. They even occasionally bring you treats and candy with your receipt. I highly recommend using PC express.
You have to clean your own cart. They are not cleaning at checkouts. I think I will be shopping elsewhere for now.
This is not a review of the store itself, rather just one of it's products. I just purchased a box of "Exact" nasal rinse saline sachets. The box is supposed to contain 100 sachets but in fact only contains 93. This represents $1.04 (plus tax) per box - not a huge amount but this is misleading advertising and petty crookery rolled into one. Loblaws would do well to check up on their suppliers!
Love the items in the store
Big store, lots of product availability.
Superstore needs to be more proactive and encourage customers and staff to wear face masks during the pandemic. We recently shopped at the North Vancouver location and fewer than 50% of the …
nice place to do groceries
My go to grocery store for most items. Clean, spacious and good selection. Well organized making things easy to find. Stars lost because the service is hit and miss... mostly miss. If you are using coupons or price matching expect to get eye rolls from the cashier. I think only one young man has ever served me that didn't make me feel like a pain for taking advantage of the price matching policy the store openly offers and advertises. I wish I remembered his name to give him a shout out.
It's indeed a real Canadian store for groceries and other important items
Love Flashfood
Over all quite good, prices are reasonable. Unfortunately on my last visit when I unpacked the vegetables some were rotten. (This is the 3rd time I've experienced this)
50 percent occupancy..doesn't seem to be working for big box stores following government health orders. .I guess is just other people.. put my groceries back and left store the line up was terrible wrapping around 3 /4 of the store.....won't be back.....
I went to the garden center And see a cast variety of pansy flower, many combination of flowers. Best garden center Soo far this early spring months
Use to be the only place we would shop. But the prices have been going up steadily in the past year. So foing comparison shopping now.
Their selection in produce isnt good and they had one cashier on when I was there plus the express line which most people don't use as it's a big store and not one you run into for a couple of items. The prices are not competitive as well. I used to shop there years ago almost exclusively. I dont intend to go back anytime soon.
Great selection, excellent quality, if a tad pricey. Plenty of parking and checkout lanes. No frenzy.
Love it! Do most of my shopping there! Helpful staff, can find almost everything I need in all departments AND it's Canadian!! If they don't have something all I do is ask and they will do they're best to get it for me! How's this, $5.00 for a home made pizza! Other than Costco I don't shop anywhere else! Make points also, every now and then I get money off my bill when I get my points built up! NICE! It's my favorite grocery store for sure!! Donna Myles
Some items are missing from the shelves but they were missing at other grocery stores.
Recently had a fellow customer help me out in your parking lot by giving me a note. They told me I had a flat and I had no idea. Thanks alot random great human.
Not super happy with superstore, we did a click and collect one the 31st in the order we got pitas, well the expire date was also for the 31st so they gave us food that went bad the same day
Large selection of groceries and other items. Great prices and deals, best place for groceries in moose jaw.
Good prices
Very overpriced. Girlfriend loves it. Good food tho. Quality cuts.
Love Superstore !!! It's easy to find things !
Unlike Save On Foods, my groceries are a reasonable price for surviving.
This is the only place where I get halal chicken strips and spicy supreme sausage
Great supermarket with wide variety of produce
Didn't get the best service
I shop here every month. Im not always impressed with all the produce but when its good it IS good. The prices are reasonable & better than some. They also have a 30% off program for vegies fruit breads & meats . I relied heavily on that program, as my Dog only ate fresh food. He's gone now but I still highly recommend it! The staff is always courteous & helpful & a few of the cashiers are funny & helpful with packing. No its not Save On but im on a limited income so Save On is often out of my price range. I suggest going early in the morning for the best products & deals .
Need to work on your web page, had great difficulty find your eye glasses and how to make an appointment for an exaim
Great selection of items! Sometimes slightly overwhelming
Good job guys for providing delivery services and having your stocks ready even when there is a surge for certain supplies and commodities.Keep it up !!
Produce - great selection but make sure you eat it fast as some items like berries, lettuce etc turn VERY quickly. Like 2 days for berries. Deli - good selection of all sorts of meats and cheese. Try their Jamaican beef pies or samosas. Meat - everything you are looking for. Noticed the salmon looked a bit mushy though. Great price on shrimp. Dairy - only a limited selection in brands. WHERE IS YOUR DAIRYLAND MILK??
It's a clean Superstore with a broad selection. Even got my cellphone here.
Pharmacy needs wrk..regular customers should be treated wth respect.but grocery store has fresh produce n great deals
Love their tuxedo cake our always go to cake!
Great visit... no line ups, found everything I was looking for :)
Friendly staff, great hours and always good sales happening
Favourite place to shop for groceries and has been for many years
Ordered online, not to happy about the food that was selected for my order. Sticking with Saveonfoods.
You sure need a mask for in-store shopping here.... Good to keep safe
Wasn't crowded and everyone was saying safe.
It's a grocery store. Sometimes they just leave the produce that's going bad for sale..
Very clean looking store and the produce and meat always seem fresh
Resentley renovations to the store added a doctor's office to the store which is great the doctors are taking in New patients as well.
Love this store and the staff and shop there every week - sometimes twice. The 4th Covid wave is upon us and I am very disappointed that for the last three weeks, the cart handles are not being wiped down. I don't mind wiping them down myself but on the last two occasions there was no hand sanitizer or sanitized wipes available.
Had a really helpful person today, it wasn't her department but she went out of her way to get me what I was looking for.
With new technology checkout lines are much longer and slower
My go-to place when I'm looking for a good variety/quality of produce
As expected it is almost always extremely busy here. Unfortunately, it usually isn't staffed accordingly, especially at the front end. There is nothing worse in any retail environment than being finished shopping and having to stand around to give that company money for thier goods!! Come on guys this is not the place to cheap out, cashiers are typically your lowest paid employees!!!
Great customer service!!! Matthew went out of his way to help me out.
We were looking for a disposable bbq and had been to a couple of other stores prior, having no luck. When we got here, we found out that superstore was out too... ready to give up thinking that date night would be ruined, we had an employee (can't remember his name, started with a J, black gentleman) direct us to the perfect little tabletop grill. Great price and it worked out fantastic! Thank you for being so kind and helpful, saved my relationship lol
Six employees in store no masks, just tiny plastic drool collectors on the chin. Is the manager anti-masker?
The best place to get real Canadian stuff since you're in Canada anyways.
Always busy , too many people but, still great prices.
Hate this store shelves are always empty
Good
As of 12/21/30 you have to wait to enter store long line up , wait time was in excess of 30 minutes @ 11:00 A M
I enjoy the variety at RCST and the prices are fair. Love that it's Canadian owned.
What all supermarkets should be. Great prices on great products.
Just stopped briefly for Liberte Coconut Yogurt ???? and as always I found that they had a few in stock! ???????? Which is not the case in lots of stores...
Very kind people and got through till quickly
Has everything you need. Won't confront you if you take your mask off????
Tried ordering online, first time I didn't receive $100 worth of groceries I had ordered and payed for. Had to return to the store where they refused to give me a refund receipt. Made my shopping experience an hour and a half longer then if I would have just done it myself. Now I tried to give them the benefit of the doubt and order online again and they called me saying they wouldn't have my order done in time, had no idea when it would be ready. Would never suggest anyone order grocery online from superstore. Very poor customer service
My favourite superstore, never too busy, always clean and love the layout. Way better than any of the stores we have in Vancouver.
Good store overall, but as everyone else has said; the staff are run off their feet. I went to customer service to let them know they needed to pull a certain mascara (I had purchased it and was now returning it) off the shelf that was on sale--as it had LONG since expired....Came back a week later, it was still there. Went to customer service and reported it AGAIN, and explained that that was very dangerous (hygienically) and she said she would personally pull it--a week later; it's still there. When a customer tells you something to help you with your customers, you should listen. The new PC Optimum program, has been a nightmare with this store. They took old cards, without connecting them to the new cards--and customers lost all of their points until they called customer service, which was insane for the 1st 2mths. Come on Superstore, get it together.
Everything I needed and didn't know I needed! Priced well!
Cashier was rude to customers... Maybe she was just having a bad day.. But I'm not willing to try it out again... I rather go to the superstore in Winston Churchill and the 401
Really nice to have insurance open on Sunday!!
Good place for grocery shopping at a reasonable price
Great store
Some good prices on steaks
Store is clean well stocked always, but I always find their cashiers do not ask for Pc optimum.
produce department puts out fruit and veggies not fit for consumption at stupid prices...all they have to do is look at it to know it's not something that people wouldn't eat or pay for...you couldn't give it away. meat is subpar and expensive compared to other stores. Now that the Optimal Card is play, the deals suck.
Always good deals
Nice place for grocery
It's where we get are prescription. Justin is the best
It was ok
very accommodating. Very friendly staff
Great experience
Prefer this grocery store to most of the others, in my area especially, as the selection is WAY better. Produce is almost always fresh and far superior to other stores. Steaks are always cut nice and thick, and you can ask the butcher to custom cut a steak for you, though truthfully I've never had to do that here. Worth traveling the extra distance to get here.
Too many stock and merchandise in alsies makes it hard to pass a cart through. Very long line ups at check out. Be prepared to wait to check out. Good deals and prices but most times out of stock. .
Clean, bright, and staff is cooperative. If I am looking for an item not there they will check inventory to see if they stock it. Thanks.
An excellent store in some aspects; an awful one in just as many ways. It is huge, it has a great selection for a town the size of Midland, it is well lit, it has an excellent selection of fresh and to go items, and it has some amazing, friendly, and professional cashiers like Diane and Roberta. However, the bakery is an issue. There is one older lady who is completely unprofessional if you go near the free cookies, and once when I took one she told me to put it back after I touched it. It is also hard to find fresh buns or bread that was made that day or even the day before. Also BUYER BEWARE, CHECK YOUR RECEIPT. They put sale prices on the shelf so you buy the products out of being on sale, but they do not put the sale prices in the computer, so unless you check the receipt you will pay full price. When at customer service to get the sale price, they did not bother to change the price in the computer and they just moved on after they were finished resolving this issue. That is like tricking and robbing the customer. They can also make it a hastle when you pay more than you should. They will pretend not to find the huge sale sticker and it has happened numerous times where I had to bring them the sale sticker. They also remove it and pretend it was not there, and this has also happened numerous times. I get that it is a big store, but paying more than the sale sticker since the right price isn't in the computer is quite common here. The shelves can also be quite disorganized and I have found expired products on them numerous times as well, so always check the expiration date here. Overall, these issues come from the management, and if they were more like the Zehrs in Orillia and they fixed these issues, I would give the store a better rating.
Good place for groceries and clothing
My go to place. I just know how to shop there
Great for shopping for everything in one place. Great deals and curtiuose staff. My new best store to go to.
Sunday morning.. always.
PC express is terribly slow. Waited 35 minutes past our pickup time frame. They seem understaffed and unprepared.
I had to leave after I’d been in the store for approximately 3 minutes. No distancing, very, very few masks on anyone (including workers) and no one ensuring the new world was functioning in this store. It’s as if a vaccine has been found, we’ve all had it, and waited the 2 weeks for it to kick in. As if this store is run by Alfred E. Newman. I cannot shop here - I’m compromised, I have a 90-year-old father and 2 grandchildren under the age of 3. I can’t believe this happened, just after I’d left Fortino’s for the same reason. From now on it’s Longo’s only, where they actually care about their customers. Shame on you!
I like shopping at this superstore for health food options, Kambucha etc. My only issue is cellular coverage in store is not the greatest and sometimes I worry what folks would do in emergency situations where a cell phone call is needed.
I have never received such poor service in three years of picking up orders. We came to pick up our order on time and there were 10 cars ahead of us. We waited an hour and then I went in to speak to the staff. There I found 4 confused teen boys. They were so overwhelmed. I told them I can come back later on in the evening. They promised they will call me. After three hours and no phone call, I called them. There were still 6 cars waiting for their orders. I was told to come in just before closing. We arrived and we did get our order right away. When we got home all of our frozen items were soft, dairy warm and popsicles completely liquid. Our order must have sat outside the fridge for who knows how long! I had to throw a lot away. This is completely unacceptable. I was prepared to wait longer due to this situation, but the customer service was horrific. There were cashiers standing at cash registers, serving no one, and none of them were asked to help in this situation. Where was a manager or supervisor to help these children? I am beyond dissapointed!
it is a big grocery store with many selections for you , but it is a bit busy
Its a nice store
Inexpensive choices here and great variety
Awesome prices
good store with a great selection of groceries. their organic section is slowly improving.
Love this store. Just too busy, they definitely need another location
This is definitely my place for grocery shopping! Can't see that changing in the near future. But.... I got asked at the till for proof of vaccination in the liquor store part. I'm aware that liquor stores are now asking. I'm fully vaccinated and of course I wasn't carrying my proof on me. Sheesh lol I did not get asked at the entrance. Instead the older gentleman asked after I had already walked through, chose what I wanted, and waited in line behind two other customers. It defeats the purpose of the policy.
I'm not sure why, but i always seem to get lost in the store! And then just when I'm starting to figure it out, they move stuff haha! At lest their prices are decent on most items.
Good prices.. But I swear they must have had monkeys throw darts at a map of the store when they laid out the aisles... Why is there a laundry detergent /potato chip aisle?
A great place to shop for groceries. They offer the best savings on almost every product the sell. It tends to get busy later in the day. Ample parking and public washroom.
Best place to shop for food. Prices are great and variety beats all orher stores. For veggies, gluten free and dairy free items.
I purchased a few things there. The staff was helpful and friendly. I was happy with my purchases.
Very clean when I go. Nicest and best variety of produce in town. Great pricing on duck and chicken. Good pricing for a lot of things I buy. Terrible wait times for check out.
Whenever we're in this end of town, we always go to the Supercenter. There's a great Variety in the store and there's lots to choose some with great values. The staff who work here are very knowledgeable very courteous. And they seem to care about their customers. Inside and outside of the store. That is very clean and tidy. It makes the overall experience that much more enjoyable.
Needs cashiers with experience on very busy days not new trainees as he was very confused.
You get everything here. Clothes, groceries entire store in one place...
Great had everything I needed. ❤❤❤
My go to for the best selection and best prices
Clean and tidy, shelves full and tidy, vegetables looked great..love the clothing area and kitchen items as well..
Everything is available is very good.
It has everything you need to eat and then some. Ample parking. Great selection and great prices.
The groceries are well displayed. They are fresh and not generally overpriced. I love the PC brand products.
It's where I do majority of my grocery shopping
Good as always
They do a good job of sanitizing and maintaining social distancing.
Deals are good and store is well kept. Customer service and atmosphere great
Good selection but...the PC brand tends to discontinue the more popular items. So, stock up on what you like.
Usually busy but decent lines most tills are usually open if it's busy
Well we are there most days staff is always helpful and friendly my only concern is when there is a sale they seem to run out of stock very fast otherwise we love shopping there we are day to day shoppers
Fair pricing and very helpful staff
Thank you so much it was awesome to get free grub.
Staff are fantastic, lots of options, love the PC brand. Layout is confusing at times, however.
Went to gardening centre, very few people were shopping. Comparatively prices were quite high for various plants. Instead I shopped at freshco where prices were low and variety was great.
I shop here regularly. It is large and has a great variety. You will pay a little more than the discount grocery stores, however to get everything I need in one stop is worth it to me. Lots of checkouts, large clean isles and parking lot.
Your typical loblaws grocery store, usually clean and organized, cashier lineups are inevitable but usually nit too bad.
Can get most anything you need
Huge grocery store. I always visit when I'm in Oakville, amazing selection of everything you could ever want. A little bit pricey so I wouldn't do my regular shopping here but they do have some great sales. But the selection is huge and everything is always super fresh!!
Clean and friendly
Enjoyed the store and clerks. Thanks again !
The fruits and vegetables dont seem very fresh anymore, very disappointing. Meat and fish section is very good tho.
Prices going up $2.00 at a time, what a scam!
It was alright I guess. Overly crowed, no arrows for covid and shelves were unkept. We even came across a pack of Oreos that had been resealed with green painters tape and put back on the shelf, gross, especially in covid times.
Very clean, very fast pace and follows all COVID rules.
Located 5 min from home and staff is always nice here
The pharmacists need more help. 1 1/2 wait to pick up a prescription. Then another 10 minutes to wait for counseling. This company definately needs more pharmacists.
Just like others. Watch prices as some high.
Been shopping here for about 4 years until one of the managers made a discriminatory comment towards my uncle and the employee working at the till. Like all the prices and deals but that experienced ruined the brand image for me.
Just discovered their clothing line " Joe Fresh " that they carry. Very well made products n u will NOT find a better product or a lower price on entire line of products. U can buy so many diff type of tshirts for as low as $3. And the icing on the cake is u can redeem Optimum Points, n also collect points. Before a 2 week trip, cuz of deals I bought ALL new clothes for my entire trip, beach, casual n dress. New clothes to wear every day incl sunglasses, my bill was $220, I redeemed $180 worth of points n after purchase I recd $60 worth of points, now that's a hell of a deal! U can also see entire line on website n get delivery if u prefer. I now will not shop anywhere else for my clothes!!!!
Always gems to be found
Typical experience at the store. Had a lot of items but never enough on sale for it to be considered the lowest prices all the time
Very clean and well organized. Good service.
Used my points to purchase 'vacation' groceries!...
Overwhelming, but everything I expect from a large box store. I come for the "green" president's choice diapers, best deal we can find and our kids don't have allergies to them like seventh generation.
They're too Slow in giving the Bonus points, That They Posted online + in the Flyer
Please attend to your bathrooms. Time and time again I have come shopping after 8pm and the bathroom has been very messy and dirty which has forced me to write this review. We are in a pandemic and your management should be more aware of this issue. Especially for a big corporation such as yours. If the bathrooms are this dirty who knows how the rest of the food is handled and packaged etc.
Nice and clean
Staff is great and I always get what I'm looking for
Could be a big cleaner especially during covid
Great shopping times here. Love to just walk around and look at it all.
Finding more & more ketogenic items available
Excellent store shelves are full with lots of variety. Also has ethnic foods along with one of the largest selections of fruit & veggies. Great customer service
A lot of variety, great quality produce at good prices. Service was friendly enough and the store was clean and organized.
I always go to this store. They always shelves high quality products and the price is cheap compared to other stores. Love the hot meal deals.
Just as good or bad as any other place for groceries
Disappointed there were no frozen peas available that were on sale...had to go to Wal-Mart for them lol
They didn't have the sale items I was looking for.... But my son likes the free cookie
Good selection - could use a few more tills open though.
I have not been to this store for years as don’t live in the area any more but it had the dirtyest washrooms in the city. Today I was there and there were so dirty. Toilets plugged, paint off the stalls terrible. I was afraid to wash my hands. I should have taken pictures.
Cheap prices, good stock, fresh organic produce, rows and rows of your favorite products, lots of checkouts,even scan and bag your own scanner booths, which is perfect since you only have 4 items and don't have to stand in line and wait for the next available teller. Lots of parking and handicap parking .
Great prices and some things can be found in bulk and Bachelor size
Dont really like this store hate the pricing. Confusing
Good place to shop
Love this particular superstore and how it's set up, has so much to offer. Great meat counter, the meat manager is very knowledgeable and gave me great tips on how to cook the meat I purchased, never have experienced that before.
Decent prices but customer service is lacking in so many ways....there are some helpful people but if you need help most of the time it's nowhere to be found, or an employee will just point and say "it's over there". Walk over with me and show me and be helpful. It's not going to kill you!!! Good service goes a long ways!!
Their fruit and vegs are way better than walmart
Prices, good selection, easy parking, friendly staff. A nice place to shop.
I've had to lower my rating for this store. Prices remain decent but....you have to make sure to check your cash register receipt. Four visits in a row I have been overcharged on items. When you take your receipt to customer service, there's no problem getting the money back but you shouldn't be overcharged in the first place. It seems to happen on sale items. I emailed head office about this but they don't care enough to reply. So if you shop there...check your receipts.
Everything you need in one store pretty much and great prices
Their deli needs organization waited 10 minutes when only 2 people in front of me
When i entered i was gonna get a cart but i didnt have a loonie or key chain cart coin so I just went without. A staff member seen me carrying a bunch of stuff and offered up the box they were unpacking and I used that. I appreciated the gesture.
Awful service. Left angry and ripped off due to inattentive employees
Only went to the walk in clinic and I was seen pretty fast !
Good
Inventory seems to be somewhat of a problem at the store lately. Approx 7 weeks ago beef ribs were on sale (as per their flyer). I went first day to get some, there were none in stock. 3 weeks ago, lean ground beef was on sale. Again when I went to get some, there was none in stock. On Thanksgiving weekend I was in the store to get rosemary and again, none in stock. Yesterday (Oct 11th) I was there to get beef liver, none in stock. Perhaps a review of ordering and inventory control is needed....badly, as these were everyday items that should be in any grocery store.
I like shopping there the prices are ok and the staff is friendly
Customer service was not that great. Had to fight for them to find the oatmeal and put it in my order. My orange were moldy.
Great store!
They should have people bagging not the person buying the products other than that it's alright.
Very nice
Fabulous! Lots of selections, good prices and friendly staff.
Fast and convenient using Click & Collect but not when a vehicle has taken the assigned spot that shouldn't be there not using C & C.
Clean, well stocked, pleasant cashier.
Over all prices are ok. But read bin tags carefully on sale items. Often you must buy 2 or 3 of the same item in order to qualify for the special price. When you get home and realize you paid regular price -too bad,ripped off. How many people never even notice?
Great grocery chain, love that every checkout has a cashier on Sunday. Pc points are nice too.
Great prices on groceries! I always stock up on the bulk stuff here, i.e granola bars for kids and juice boxes. Staff is sometimes good or not depending who you get.
This is not the store for low income people like me, on a pension. I've shopped there many times but this last couple years, their prices have been slowly increasing. I went in there today and walked out very depressed, because I just can't afford that place anymore. A relative is going to take me to Regina next week, where she shops, she says it's a place I can afford. She already brings me meat back from there, because it's much cheaper.
Great customer service and friendly people
Products easy to find. Good quality products. Lots of parking. Perfect location.
Always lots of tills open to make it quick easy shopping
Joe fresh and great food prices. Cheapest for diapers as well ! ????
I am a regular Superstore shopper, primarily for the better prices though. Today however, I received exceptional customer service. I did not receive my PC points for an item and when I questioned the cashier she called a supervisor and that person walked me through the process to receive my points. She even taught me how using my phone. Made my day! Thanks
Lots of selection
Love the flashfood system! Great way to save on foods and don't let them go to waste!
Large variety good prices
Love click and collect
I've wasted six months in Canada shopping at other grocery stores. No Name and PC ftw. Selection is excellent and parking was decent.
Great place to shop, they have a large selection!
Today my 14 year old son approached the customer service desk and asked for an employment application. He stood there for several minutes waiting to be acknowledged then finally was approached by a young lady in her 20's. She told him she didn't know what the process was for applying at the Superstore.... How did she get her job there?? She proceeded to walk away and left my son standing there. Shortly after he was approached by someone else who thought he might have to apply on-line. Really no one knows how they ended up working there..... There is a ray of light in this dark tale.... The first person my son spoke to at Longos remembered how he got his job at the grocery store. He went and got him an application. We won't be shopping at the Superstore any more.
This is one of the most poorly managed places I have ever visited in this town. It's obvious, they do not train new staff properly. I have the patience for the odd glitch in a shopping experience, but when it happens 5 times in a row, I can't do it anymore. I stood there, literally for 20 minutes today trying to show a young man how to "find" and sell me a can of tobacco and papers. I was pointing to the specific shelves where it was, but he was not understanding english very well. I asked him why he wasn't wearing a mask, but he did not understand me. This is the 5th time now, but I am not training their staff anymore. I'm done shopping at that store. I don't have the patience.
Super Store Is me favorit place .
I was just at the butcher shop section and no butcher's on hand to cut the meat. Very disappointed. It's 5pm on a Sunday, at least keep one butcher until 7pm. Many people do their shopping on a Sunday or before dinner . There wasn't anything to choose from. Very disappointed.
It's a good place to buy food
This store has a great ethnic food selection. I highly recommend it for this reason. The spice isle is incredouble.
Usually this is the best place to shop in Midland, made me feel the safest at the height of the pandemic. The past few months however produce quality and fresh meat stock have been very unappealing or under-stocked resulting in me having to make stops or additional trips for wanted items.
A natural foods aisle. Produce is mostly good. Check your till slip though! More than one mistake at different times. Alphabetical list of entire store at the ends of some aisles to point you in right direction. Read the shelf prices. Some are minimum purchases required for that price and some have maximum purchase at the sale price.
Always has what I want with short lines
Clean store - friendly staff
Love the vegetable and meat section... always fresh and clean.
Would give 5 stars if it wasn't so busy all the dang time.
Okay
Good quality Kind of pricey but worth it.
The manager here is great and very friendly. I’m impressed with how well they managed the Covid health issues and crowd control. The only thing I can complain about is that the store isn’t always well stocked and the bakery isn’t anything to brag about.
Good prices and some really good deals, just frustrating that their produce isn't a little healthier looking , also when I go to get specialty things that they only carry, they're quite often out of stock. All in all it's a good place to shop when you have to make your dollar stretch....
Good place for food
One and a half hour wait for a pick up order. Not acceptable.
So I went to this location a while back, I went in to get some ointment but that is irrelevant. The staff were friendly and all but then it happened, I came across a man who goes by the name of Abram Derksen. Abram was filming in the store while dressed up as a female, he would not stop filming me when I asked him to, kept following me. Finally I got fed up and got a manager to help me. Derksen then backed off but he continued to go and film other people that were under the age of 18 and they had the same problem as I did.
They never have what is in the flyer, one sale or day and sold out with nothing in the back this has to be the 5th time this store has done this.
I like the produce department. Good prices in the bakery department and bread apartment
This store has been very convenient for my family and I for many years. I have been living near this store for over 25 years and have seen it go through all sorts of changes. The best part is that is usually has the best prices compared to its competitors in the area. Can get very busy on the weekends, but staff have always been friendly and worked hard to keep check out lines moving quickly.
I like this store usually find all I want there.
Great food store
I don’t usually do reviews on my normal day to day shopping experiences but I have always found the employees here so friendly!
Wish they didn't downsize the cosmetic department. What's there is off brand cosmetics.
Second and probably last time ordered online for pickup. 4 day wait from order till earliest pickup time slot. Was notified an hour prior to pickup that several items were not available and no substitutes. When we arrived in parking lot and called in, we were informed that an item we had ordered multiples of (canned sparkling water) was limited to 2, we had ordered 6. Waited 20 minutes in parking lot for delivery to vehicle. Drove straight home (15 minutes), discovered that produce was in bad shape. Bananas were worst. Photo attached.
Certain items they seemed to be always out of stock.
Pick up service was good
If possible go later at night but overall ????
Frequently charge more at the till than the displayed prices. Though have policy of giving no charge courtesy for getting caught overcharging, it is like pulling teeth to get them to honor this policy.
Just dont like the flow Not set up to my likes Sorry .moving along
Great selection great prices.
I always go there for my shopping, because here I can get everything on a reasonable price. So I really like this place.
Good shopping. Nice mobile phone deal's.
For a bulk store, it's not bad to shop in, good pricing, fair quality, friendly employees. It's big.
Great deals deli is very good
Usually pretty clean, has a great selection of products, some staff tend to be rude
Busy, really dont like the shopping experience
Superstore has good prices and good selection. However, staff are not trained properly and offer poor service. There pricing is often misleading and appear to be designed that way. Of all stores I shop at Superstore is one that I equally love and hate.
Superstore always a good experience.
The aisle organization is... Unique... Also the pickup gets stuff wrong many times.
I went go superstore this PM. I am really and truly pissed off that I am getting an email asking me what I thought of the place. How on earth do they even know I was there? How did they get my email? Creepy beyond words. Unless I get an apology and an explanation I will NOT be going back.
Very pleasant.
Store can get very busy at key times but the staff have been kind and helpful. Products are priced fairly. Make sure to bring your own bags because the store has sold out of reusable bags and they have been using produce boxes like Costco
Poor customer service. Not assisting customers. I visited today Dec 20, 2021.
Used to be great. Last year or so feeling nickel and dimed. Today actually saw the cashier collect the bag the man ahead of me did not use so it could be resold. Have put a loonie in carts now. Price matching limited to 4 items now. Not happy with changes I am seeing.
Great store! Fantastic prices Awesome Staff And an impressive selection of everything However Terrible and ugly location.. I preferred when it was a field Id rather go to longos
My favorite grocery store, wide selection, good prices and practical rewards system.
Their optical department is the best I have ever been to. Leann is amazing and immensely helpful. She has had repairs done on the spot twice now. On top of that she is great with kids! Multiple family members have been just as impressed. Two thumbs way up!
Busy
Always a deal to be had. Why waiste hard earned money somewhere else? Sure you might have to bag your own groceries, but you'll have some extra $$$ when you head out to your vehicle for gas.
Everything you need and more! Well stocked shelves, clean and friendly staff!
Tons of people but excellent checkout speed
Clean and we'll organized
I drive out of my way for large grocery trips because its worth the money I save
busy long line ups
Great ypu should try the flas foods
Staff gave wrong information about purchase and manager got them away with it saying they are human...
Super store is one of my favourte supermarkets, I go there every week to shop. This morning I was there and was very disappointed, not for anything but for the price they raised on medical tool. They normally charge about 37.69 for a box of insulin needles which has 100 needles in a box, and now they ask for 40.99 for a box. It depends on how many tme you need to inject daily, you can do the math. The pharmacy said they did not change the price it is set by the head office. Three dollars is not a lot of money but for poor people, you are forcng them may be from three times a day to two or one a day. I might expect some small companies may do that but for a big chain like superstore, this is unforgiveable, in such critical time, some people might have lost their job already and have no money, and you are askng them to pay more for medical equipment, it is unbelievable!!!
Went to get oranges .only one quick check out open at 6pm stood in line for 30 min .not to happy for a Friday night
Love shopping there ..good variety
The costumer service had an extremely disrespectful tone when they were talking and weren’t able to solve my issue. Specially, the woman named afsoon left and did not even answer when I was talking to her.
Ordered from PC Express, it used to have amazing customer service. However, the last few times I have ordered there items were not available and not listed as out of stock. Arrived to pick up order and half the items were missing. After, I went into the store and the shelves were stocked with the items that were missing from order. I try to be patient as these are unusual times. But today was unbelievable. I had an order to pick up. Had a call early this morning of a death in the family, was trying to get a hold of PC Express since 7:00am to not waste the time of employees picking my order. The PC Express number is incorrect on their website. Tried the number that was stored on my phone from previous pick ups, no answer. finally called the main desk “no can’t help you, can’t leave my desk” you have to talk to a manager. So why couldn’t the front desk call, use the store intercom, or send someone else to deliver the message? I will no longer worry if it’s inconvenient to Superstore as they didn’t lift a finger to help, heartless.
A well run and kept Superstore.
Aight
Lots of reasonably priced selections.
Was followed by 2 undercover people watching for shop lifters. I hate when people follow me, a guy out shopping with his kids, for his families necessaries and getting followed around.i don't steal so please kindly find someone else to watch and get your jollies off pretending and wishing you could be a police bacon eating bully with low self esteem next time good people are shopping. Thank you
Best produce in the city at this location
Fast checkouts, and their express pickup is handy and quick. Pharmacists are very helpful as well!
Good sale
produce isn’t that fresh, staff isn’t very friendly, seems like they don’t restock their shelves that often .. better off going to the one on regent
Always friendly workers, great deals and collecting points is easy especially if you gas up there!
Good shopping but some prices are to high
Great selection. Too bad you're really far away!
Great cakes and they will hold and put happy birthday on it
Very large store did not go to all sections. The flash food section could be more organized staff let you take the order yourself and dont check what being taken.I was beside a lady who could not find her items. Possibly due to lack of supervision.
Superstore is great for cheap prices on certain items.. Dry bulk goods etc.. The meat department has lousy products that are low grade . I avoid shopping there for 2 other reasons... the stupid "buy in groups of.. and selling there "deal of the day " at the till, plus flogging everyone for charity.. JUST SELL GROCERIES !!
Very clean very organized most people very friendly and helpful and I enjoy going there I go every week they're good with price matching which is important to me and the pharmacy department is also very good
Great store to shop at I can also get my prescriptions there so no need for an extra trip somewhere else. They have a deli counter,fresh fish and take out food along with a bakery. Their produce is nice Andrew fresh and maybe alittle bit more expensive. You just have to watch what you buy the same as any other store. The store is always clean so I would recommend this store to other people to shop at
Some really good prices. Just so Damn busy in there.
We love tat store
Great selection, prices deter volume buying which I don't like.
Constantly out of stock. Good rewards program though.
Clean, good prices, good health standard, good parking, great service.
It's what you'd expect from Superstore. This one has the layout mirrored from most stores which threw me off when I walked in. Typical content and pricing, lots of parking with an ev charging station.
Always a great selection. Good quality products. Nice staff. PC brand is excellent.
Great store
Don't forget to bring your bags...
Great selection of groceries. Best prices in town on most items.
I love the people that work here, they are always helpful and the store is setup so you can find what you want with ease. The self checkout is great aside from you can no longer use cash through this service anymore.
It's a decent store, prices are mid high. They have mostly everything except a few things
Very friendly staff
I really like this grocery store because its has a great balance of quality, value and fresh products. Also a huge fan of there self check out lines especially when it's busy, they'll save you a lot of time. Bakery is good here as well.
I love the store but i dont like that they don't bag your stuff and you feel rushed at the end.
Pretty good store and lots of selection.
Clean , great prices
Could still improve check out. They've installed all the self checkouts where you can only use debit or credit but those of us who use cash are stuck behind those using debit/credit. How about an express for cas only?
Clean, friendly staff and good selection.
Has a great international section!
I hate customer service in this place. The girl at the customer service didn't have the right attitude with customers.
Superstars is super convenient to go and get a whole load of different items. Definitely way more than a grocery store. This one I find a tadd bigger than regular ones that are already large, which honestly just makes it confusing to find things and a long walk away to get them. Wines are always huge!
But sold out of toilet paper.
I like that they are opened so early in the morning