Highest recommendation possible!!! I LOVE LOVE LOVE these guys so much that it's difficult to express, but here goes.... First off, it's a family-run, neighbourhood pharmacy -so shopping there supports small neighbourhood business. Secondly, they are so friendly and welcoming, and they genuinely care about their customers (see my story at the end of the review). Personally, I feel like...nah, I KNOW there is a relationship there, which is something I NEVER felt at Superstore, nor at Shoppers' Drug Mart, no matter how many times I saw the same pharmacist. If I go in with my boys, they always offer them a lollipop when we're paying at the till. Third, their pricing is decent. I can only speak for my experience there (your milage may vary) but they are always willing to match their prices on prescriptions to what Superstore/Shoppers' charges, and for some items I've found them to be cheaper! (I went from paying $18/pill for migraine meds to less than $4/pill.) As well, I've made two requests for items I regularly buy that they didn't stock, and they were more than happy to bring them in for me (and you, the items are regularly on the shelf now) at the same price I normally pay elsewhere. And lastly, they offer home delivery on prescriptions. We took them up on it once when the whole family was sick, and they didn't charge us for it. We're less than two blocks away, but still it was really nice of them. So basically, I have no reason to shop anywhere else for my pharmacy needs, and can feel great that I am supporting local business, and a wonderful family. Win-win-win. I recommend them to everyone, not just those who live in our neighbourhood.
My story: A while back, I lost my job and benefits, and went in to fill all the refills I could of my son's expensive medicine in the final week before my benefits ended. I explained why I was trying to "stock up", and Aaron (Erin?) -sensitively and without making a big deal of it- offered to let me carry a tab if I needed to, started waiving the dispensing fee, and gave me a handful of discount cards! His kindness helped in no small way to restore some of my lost faith in humanity. Truly, this type of customer service only comes from genuinely caring about your customers and their well-being.