Reviews of Okanagan Veterinary Hospital (Pharmacy)

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The doctor not very kindly

Dave Matchett

I've been using this Vet for the last 10 years and they have seen me through the best and worst that pet ownership can have. Very compassionate staff that understands the difficult times and even followed up with a call to make sure I was OK after I had to put a pet down. They are not pushy with tests or procedures as they will inform you and let you make the decision, giving advice when asked.

Daggiedrop

Wanted to pick up a supply of worming meds for my cat which I have already gotten here before. Called ahead and ended up waiting 30 minutes for them to tell me I could only get 1 month's supply because my cat was due for his annual check up... Good way for them to make 90$ I guess.

Chris Morey

Have been taking my dog here for 5 years. Absolute great experience everytime and they let you book online as well! Highly recommended

Lisa Lipstick

My cat was so comfortable, she was making herself at home... bonded with Dr. Sara immediately. Massively impressed with the care given.

brad harnett

Always incredible service and they know my dogs by name

Amanda Tak

It’s the first time in 7 years and various vets that I finally feel like I am working with a vet that has my dogs and my best interest first and not just racking me up with expensive vet bills. Dr.Peter is amazing and so is the whole team there!

Denise Scherk

Everybody there is so gentle and kind! Our dog doesn't mind going and is way less stressed because of them all!

AD K

Great caring professionals

Simon Grant

Over the years we have had several critical surgeries performed here and the attention to detail in procedure and aftercare is unmatched. Dr. Veenis can work with the smallest of dogs in an emergency, and large ones too. We appreciate the front end staff, and the size of facility, the sum of the care offered is reassuring. We also buy food here, and the product is fresh and available on short notice.

LEO Liu

My pet‘s vet always awesome. I like that hospital.

Mandy Petrie (Littlefoots)

Great service very helpful staff

Amy Landsiedel

Very nice but make sure your bill is discussed b4 hand

Naomi Runamuk Bulldogs

I have been using Marco (Dr. Veenis) and his staff for the care of my dogs for the past 5 years. He is one of the few veterinarians I will trust in caring for my English bulldogs. Marco provides my dogs with day-to-day medical care as …

TJ Harley

Dr. Tera is great she takes the time to get to know our dog and make him feel comfortable before she does anything. I would recommend this veterinarian to anyone.

Michaela Ashbee

The customer service and care you receive at OK Vet is absolutely outstanding. They treat your pets like their own and make you feel welcome and comfortable for every appt. Highly recommend!

Donna Stuike

I have known Marco for years, I wouldn't trust just anyone to care for my "kids" other than his staff. I have the utmost admiration for him and his staff, they are the most compassionate and caring Veterinary Hospital, I have 4 cats, I also lost 2 one which was a kitten and the other was my very best friend of 22 years. Marco will tell you straight up what is wrong and what needs to be done to have the best result possible for both the owner and the animal itself. I can email, or call and I know that the answers I am getting are trustworthy and most of all reliable. Would I recommend him to anyone? You bet in an instant!! and I know from past experience that he ultimately cares about all of his patients. He adopted his very own pet, because the owners were going to abandon it because they couldn't afford it. Now that is a COMPASSIONATE Veterinarian.

David

One of the best Vets I have had in 5 years of owning a dog. Great Staff and prices are industry standard.

R Aimson

Quick service protecting health and wellness for animal and person

MLB Great White North

Great place and incredible staff. Our Scotish Fold cat had been diagnosed with cancer at another veterinarian place and wanted to do extensive tests and treatment which would have costed many thousands of dollars just to start. So we thought we would go for a second opinion. Dr. Peter Woodward at Ok Vet Hospital said it is typical for this cat to get bone cancer in the jaw. He also said there was no was to stop it from spreading even if one spent a lot of money to remove that portion of the jaw. He said it may prolonged the spread but you would have to suringe feed the cat with no jaw. It would be a painful thing for our cat this procedure and accomplish nothing or very little. With Dr. Woodward's help we decided to let our cat take pain medication and medication to keep his temperature down if we felt it was needed. We did purchase special canned food to keep his weight up and give him good nutrition. We felt we would let the cat live its life in the time it had left in peace and relatively pain free. We thank the staff at Okanagan Veterinary Hospital for all their help without thinking we needed to spend money just to soak a customer on a time of distress and hardship thinking the cancer could be stopped. The only thing we have been doing differently for our Scotish Fold cat is every morning taking him outside to watch the birds in our yard and to chase butterflies. He is enjoying his life and we love each day that he we see Another One! ????????

Glenda Holmes

We have been going to The Okanagan Vet Hospital for the last 15 years and we would not entrust our pets to anyone else. We have always been treated like their favourite clients though we know they make everyone feel that way. It is lovely …

Catherine Fry

I bring my 2 cats here, they have been very caring and gentle to my pets.

David Wood

Great place . Personable . They don t seem to be out to rip you off .

G ANDERSON

My rating was incorrect. This place is a 5 star my sincere apologies Staff and the doc absolutely amazing. Everything was explained with such detail so we knew exactly what to expect. I would recommend this clinic to anyone

Debbie Clark

Knowledgeable and caring.

Jane and Bob Ford

It was a very difficult decision that I made to have my 17.5 year old dog put down. Dr Tara was absolutely amazing and she understood my pain completely. The other staff members were sympathetic towards me. A really heartfelt thank you to all of you. Jane Ford

Kathi XL

Everyone was so kind and welcoming, and Dr. Tara blew us away with her empathy for and understanding of our dog's breed-specific traits. I regret that we didn't come here sooner, our good boy would have been much happier!

S “a” L

Very very nice staff so friendly and I would not trust my pets with anyone one else so easily. They treat them like it's their own and what should be done when they deal with your pet and you.

Chelsea Edwards

I have trusted the staff at Okanagan Veterinary Hospital for the last 11 years to provide the care needed for my dog. The front end staff are welcoming and helpful, the doctors are compassionate, knowledgeable and have always provided top notch care and advice. I recommend Okanagan Veterinary Hospital to anyone looking for the best possible care for their furry family. You won't find a better group of people who care for your animals like they are their own.

Nicole Wilks

Updated to include a response to OK Vet's reply below: We have repeatedly asked the Office Manager to escalate our concerns so we can talk to an owner or the vet themself who performed the procedures and were instead met with accusations that I was an online bully and my review was fraudulent and demands that I take it down. I can only assume either the Office Manager has not escalated the requests for a conversation or that the service we received is an accepted culture at the clinic. Either way, it's truly a shame and I hope the owner(s) so reflect on what has occurred and implement some policy changes as the Office Manager did admit this was their error. Original Review: Procedures performed we did not authorize. Staff blamed fitting us in last minute for the confusion but still required us to pay double the estimate. By far the worst vet experience I've had in Kelowna. Left hand doesn't seem to know what the right hand is doing.

Katie Butler

The vet was nice but had some miss understanding with the bill.

Tony Lazarus

Dr.mull is the very best, kind hearted Dr in town.

Graeme Morris

Love these guys - totally get pet owners - especially when things are difficult. Very kind. Very thorough! Finn says "Hi!" and "Thank you!"

Tanice Fadden

My pet is always treated with exceptional care. Everyone is kind and helpful. I feel fees are far ????????

Natalie Sweeney

This clinic is awesome, I travel almost three hours to take my dog there. He has had a couple of procedures here and each time I’m very impressed. The staff are so friendly and caring (especially the girls on reception) and always make follow up calls to see how your pet is doing, would recommend this place every time!

Dmitry Shultz

Excellent service and Dr Veenis a great professional!

Kevin T

As expensive as any other vet but Dr Woodward really seemed to do a thorough job and took the time to explain in great detail

JOE BLOGGS

Thank you to Dr.Evy and to the rest of the team. My dog has only received fantastic service from this clinic over the last 2 years. When my 19 year old dog child had to be put to sleep everyone was extremely kind, considerate and accommodating. There is a genuine care and love for animals which is obviously felt by the pets and their owners. “Dogs' lives are too short. Their only fault.”

John Robertson

I need to add our highest praise for the kindness we received from this clinic when we had to put our wonderful sheltie to sleep. Even the staff loved her and we appreciated the excellent care we received for the previous 2 years as well. …

Richard Nicolai

Well 250.00 for my dogs ears to be cleaned..was told on the phone about 100.00 to 130.00.This was not right and would be very causious and question your bill from them...not a very happy customer!

Emily Skode-whale

Very accomadating and knowledgeable! Grateful for all their help!!

Wags Mags

My Lhasa Apso passed away 2 months ago today. I never had a brother. My dog was much better, albeit a bit shorter. OK Vet Clinic was always there for us. The care they provided to my "little brother" was amazing. No, the word is …

Richan Greenlees

My dog needed a TPLO and they were very informative, supportive, and professional. Definitely recommend their services.

dave scherk

Caring and honest people!

Francois Du Bois

Have been going here for years and they always do a good job with my pets. They are sincere and empathetic when dealing with your pets needs and with a person's emotional needs.

Jonathan Garratt

Amazing vet.. staff are friendly and personable. Super knowledgeable.. Linda at the front desk always remembers your name and is a true animal lover.. our dogs get so excited to see her when u mention her name..

Gaby kamphuys

Great service and short waiting time for booking appointments

Kinda Kdub

Great service for an unfortunate event, in and out same day for a couple o stitches and shots. Process and prices were described and covered before my pooch was treated and they thoroughly described aftercare. Friendly and gentle staff.

Vikram Grewal

Thank you to all the amazing hearts that work at this clinic. Grateful we found you. Our family experienced a great loss and I have no words for how caring and respectful everyone was there . Thank you for everything you do. Our community is so lucky to have you!

Alex Normann

All the staff are not only incredibly friendly but also knowledgeable in the veterinary field. They always ensure our pup gets taken care of and that he is well looked after.

bruce cottier

They really love their animals! As easy experience as taking your pet to a vet can be.

Stephen McCue

Very knowledgeable and inspired confidence. Good covid regulations in place. First visit, but impressed so far.

Heather Summers

Excellent service.. super nice staff

Ellis Heindselman DVM

Very efficient and knowledgeable place to take your pets for care

Sherry Chen

Good place warm staff

Jonathan Bryson

They took us in as an emergency appointment. They took excellent care of my cat! Super friendly and caring! I will never take my cat anywhere else!

Micah (Micah)

Our pets have gotten great treatment here, we're glad to have such a caring and knowledgeable vet in town.

Christine Bower

Been going here for years for cars & dogs and also have the best service and vets!!

Helmut Blum

Have been there for 14 years. Great people for our dogs

Geoff Last

Friendly staff and have kept my pets in good health for 13+ years. Highly recommend them. Extremely talented veterinarians and specialists. Highly recommend this vet