Reviews of Cooper Medical Supplies (Pharmacy)

Pat Poulin

You, Carol and Staff, have gone beyond just being a fantastic medical store, for me. I moved here in 1981 from Ottawa, your name was given to me as a recommendation, assuring me I was being put in the capable hands of a respected person and company. Little did I know, that the man, (Paul and Cooper Medical Supplies) would become a friendship, as well as a customer service. Paul, you know the struggles I endured throughout the years, and I am forever grateful for you and Carol and Cooper Medical Supplies being there for me every step of the way. I have enjoyed being a customer since 1981 and will continue to support Cooper Medical Supplies with my medical needs. Thank you for your high quality of customer service and product. Sincerely, Pat Poulin

Yan Yong

Fantastic service! Bobby-Jo helped me getting the medical supplies in timely fashion. She also make sure the supply fits well, and get all the information I needed. Highly recommended.

Melissa

COVID PROTOCOLS IN PLACE! WEAR A MASK OR BUY ONE HERE! BEST MASK I HAVE EVER BOUGHT HANDS DOWN! Measured from my nose to my chin to have the proper sizing! and its Great for 400 washes and DOES NOT FOG UP MY GLASSES! WOOHOO!

Clint Best

I go to Cooper Medical Supplies whenever I want a quality product and a good understanding of how to use it. They have the best stuff, the product knowledge and their service goes above and beyond. I highly recommend them.

Marty Eichler

Super helpful staff. Also did a no questions asked return.

Jason S

Overall Excellent, with the following points: Great selection of products, both in the range of product categories as well as an at least very satisfactory level of variety per product. Most disposable supplies can be purchased by the box, or individually. This is perfect for customizing and restocking first-aid kits, supplies that are used infrequently, and allows me obtain a very wide variety of products, such as a range of syringe sizes and types along with needles in a full range of gauges, which I could never afford to do if buying each by the box! These items are of course either packaged individually to maintain sterile conditions, or those which do not require sterile packaging. The staff is very friendly, professional, knowledgeable, and are happy to either help you find what you're looking for, or let you browse without feeling pressured. In fact, one day after shopping for many individually packaged items, thinking of quantity and budget which took me a while, I realized while paying for the items that it was about 20 minutes after closing time, but I was never reminded, hurried or pressured. I apologized when I realized this, but was kindly told that it's fine, not to worry about it. NOTE: While I say this about their exceptional patience, I do not mean to encourage anyone to take advantage of their kindness!! There are countless examples of items that I have not seen in in other stores. Some times I am excited to see something I have been looking for, while other times I am excited to find a product that is entirely new to me. This is retailer is very valuable to me as a friendly and professional environment, and I particularly appreciate the individual "only what I need" option for purchasing all the various niche type supplies. "More variety and products would be nice" could be said for absolutely any retailer, especially when it comes to my way of shopping, but aside from that, this store would be at least a 4/5 stars on selection of products, and close enough to a 5/5.

Michael Gamache

Amazing Canadian company

Julio Lecca

The Cambridge mask is excellent, fit perfectly, like the shin adjusters, they are better than M95 mask, my order came in 3 days and yesterday I requested some info online, got the answer this morning. Thank you

ryan B

Service for compressions stockings was very quick and knowledgeable! 2 day Quick turnaround for socks. Thank you

Ray Schilling

They are always courteous. They may not have an item in stock, but they order it for you right away and you can pick it up a few days later.

Mr Mr

While the service from Bobby-Jo was cordial and professional. I couldn’t say the same for the receptionist. Being rude and flippant towards customers is not the way to earn and keep business. Local companies complain about consumers shopping on the internet instead of supporting local. Well, with attitudes like that, I don’t blame people. Customer service skills are what keep clientele, otherwise might as well shop online.

Chelsea M

Went in to buy a stethoscope today and Bobby jo was the one who was checking us out at the till, I have never been treated with such a rude attitude before over something so simple. Definitely will never be returning and she most surely lost out on a sale today. People like her should not be working with the public. Merry Christmas you grinch

Salad

Great service

Martin Strasser

Had a great experience here. During peak wildfires in the Okanagan these folks put their Cambridge filter masks ON SALE at 25% off to help people. Most other businesses would choose to profiteer in times of crisis. It's so good to see people with a moral compass. I can't recommend them highly enough.

bwt Lampshade

Must have caught them on a bad day. Very unfriendly vibe. Staff on site morning of Dec 13 don't seem to be happy or willing to deliver helpful information to customers. It was so bad we almost started laughing at these people. We had to probe for product information, no hello no goodbye, no thankyou. Companies complain about Amazon for taking their business. I could have purchased this product and had it delivered in 2 days without the BS customer service. I continue to want to use local businesses but this is exactly why Amazon takes away business. Additional info; We were told to buy a large Breg brace for a womans size 10 foot. Later that night we checked the Breg website sizing chart. It states women size 9 to 11 require a medium Breg boot.

Marnie

Best store and staff in the world. They have helped me so much and Paul is a wealth of info. Thanks guys and Sophie too!