Reviews of London Drugs (Pharmacy)

Dave James

The electronic section is terrible. Who sells games that are opened? Can't return product or get price match, even with proof of purchase. Was told "I'm too busy!" Had to manually look up price cost on my phone and the manager just grabbed my phone and clicked on a different website. Totally unexpected and not customer oriented. Perhaps he should take a refresher course on "SuperHost".

Dan Dueck

Always very helpful staff. They take the time to answer your questions, never seem to be in a rush

Mic Morose

There are a few standout employees here, but service has really gone downhill recently - policies of local businesses are changing noticably due to gentrification - hopefully management reads and responds to these reviews, as long-term customers such as myself will be proactive and I'm leaving these reviews to help.

Melissa Moloney

DELL COMPUTER ISSUES - I don’t recommend anyone take their computer to be repaired at London Drugs if you are running a Dell system. I brought my computer tower to them for a power supply swap, and it took over a month to get a hold of their Dell contact, order the power supply, and get it installed. They said it was an issue with their contact at Dell, which is likely the case, but I realized quickly after calling around, that other places in GP could repair it in a couple days. I also had to do my own follow up along the way. I had to continually call and ask for updates on my unit.

Tori's Life

Very uneducated staff

Bob Bartek

Great customer service,Danny in the camera Dept. was very friendly and very knowledgeable with cameras and lenses.Nice to talk with staff that knows their Dept.I will always shop at this store for my equipment. If your looking to purchase camera equipment, talk to Danny, thxs Dan for your great customer service.

Dave Matchett

It's a London Drugs. The parking is decent, place is clean, usually have lots of stock.

Chris Hewson

Came in for passport photos and got taken care of very quickly by the staff there. Done some other shopping there before as well, it's always clean and easy to find what I need!

A G

Great selection and usually will have anything you need. The girls in the makeup department typically totally ignore you OR follow you around like your stealing. Not stealing peeps, sometimes when your on a budget you have to go back and fourth a few times to decide what’s going to work best and not break the bank ! The pharmacy is very helpful as well as the front check outs. I like the option of a human and a self checkout both being available.

Pierre Desjardins

Not bad good selection.

Tom

I took my Sony camera to London Drugs because I could not up date the software.Something happened and young tech fried the mother board.London Drugs repaired the camera at no cost.Thanks Peter in the camera department and Dan in the computer department. ???? Feb 24 2017. My camera failed and even if Apple repaired it at no cost. Dealing with London Drugs was in one day and I had the phone back thanks,Chad.

Casey Stang

Customer service as a whole has tanked during COVID but this store is a stand out. Many of the employees are rude and come off as doing you an absolute favor while doing the job they signed up for.

Emily Mathews

The best place in town for your Apple repairs. Incredible customer service. I will be back.

Terry mark Newborn jr

Courteous approachable in tech department.

David Kerr

After phoning them to confirm something, I was told it couldn’t be done once I arrived. I had to speak to a department manager. One thing I did notice was they were over staffed with workers wondering around not helping customers, myself included. Unfortunately I’m not impressed with them at all.

Justin Harnett

Good service.

Jolene Bose

Really great selection in the cosmetics department. The manager Sara is super friendly and knowledgeable. I always walk away feeling happy and confident in my purchases.

Nerdmaid Faith

good place to fill up a compass card.

Julie May

Somehow I thought I reviewed this location before. Weird. Anyway, incredible photography developer / studio staff that truly know their business. They have been there a while, so the store must treat them well. The rest of the store offers similar experiences, making sure that they hire knowledge and keep the customer experience happy everywhere but the front tills (and then who would have time to tell?).

Kristie Scanlan

Went in with a girlfriend with intentions of purchasing multiple electronic items all the staff was very friendly and knowledgeable. spent a couple thousand dollars but was in and out of London drugs within an hour and a half period of time. Ended up leaving with two laptops two webcams two wireless mice one Canon printer one cell phone with plan and a makeup mirror from The beauty department. Thank you so much for all the help and for taking in all specifics into consideration when choosing the best product for each of us. Neither of us enjoy shopping in general and is usually painful process but going into London drugs made things easy as pie. I will definitely be going back to purchase any electronics in the future thanks to my girlfriend who demanded that we go to London drugs to purchase any electronics that was on our wish list.

Sheida Bagheri

I visited park Royal’s London Drugs on Sunday October 3rd. I was looking for a computer cable and a person, Grant, helped me a lot. I really appreciate his help because I had a great chance to meet him. He is so fast and helpful. Thanks Grant ????

Mrs. Kim

Love LD. This place is fantastic for items I find I won't see elsewhere in most cases. I can get all my British cookies here along with a bunch of other unique snacks. I also enjoy looking at their HUGE selection of drug store makeup. This location is clean, organized and the staff helpful. Side note: With respect to the the audio video staff they are pretty knowledgeable but do your homework first. I have been steered in the wrong direction by that department before. LD always has sales and managers specials so if you wait whatever you have your eye on will likely come on at some point. Pro Tip: Don't bother trying to call this location I find it's vary hard to get anyone to answer the phone.

Andrew Lux

Super helpful and knowledgable staff

Amber Morgan

Great customer service. Always find the staff is very helpful.

Chance Wright

I'm always surprised at how much London Drugs has to offer. A little bit of everything you need and can have some really good deals on electronics.

Carmie Dixon

Its like all London drugs.

Kevin Kiejko

Was surprised that London Drugs carries so many products. I can get diapers and get my PC checked for viruses.

Samantha Barbara

I was extremely pleased by the patience and the customer service provided by one of the manager at this location. It was quite busy but still Ashrey tried his best explaining to us about all the phone options we had. My mother is old and wanted something which is easy to use, he was being very patient listening to what we wanted and guided us with the phone which matched pretty well to our needs. I usually shop at this store and all the staff is extremely helpful and kind. All the measures for COVID are in place. I would definitely recommend this store to all and 5 stars to the service provided by Ashrey even during these depressed times.

Rob Borges

I was there to develop a 35mm film roll. One employee interrupted my conversation with another one saying "I got this." Sharp. It seemed he was in a rush because he managed to do everything in seconds. It shouldn't be something bad, right? But my roll did not come cut as we agreed. Anyways, I don't intend to come back... on top of this, the price charged for a develop only is really high over there compared to another famous lab.

Mohammad Yarandi

such a good place for shopping. every time when I shop there I get all information that I need. this branch of london drug has nice staff

J Nin

From beauty to pharmacy to the electronics section this entire store is terrible customer service just a bunch of unhelpful, rude staff.

Aarุon G

Aside from all the horrible customer service here, its also in a really unsafe area where all kinds of skids will accost you at the door for money cigarettes and other things. nasty place.

Jean Fechner

The staff great with people who disability also great with seniors

JAD Bermuda

Great service and they price match. Have bought a couple of large electronics here. Great shopping experience without the business of an electronics store.

Angie D.

I like this store as the employees there are very friendly and helpful.

Tyler S. Ryckman

I love London Drugs because they have nerds work in their tech and photography areas. Resulting in that they have opinions and knowledge surrounding the product I inquire about. Awesome !

Bat Girl

0 stars for the Pharmacy here... They seem to have a lot of people behind the counter at the Pharmacy but they can't seem to keep track of their records and they never seem to have my prescription ready even when I CALL AHEAD OF TIME. Today my husband went in to pick up my prescription for me and they told him I need to get another prescription in order to get my refill. I DO NOT. My prescription is for a 90 day supply. The last time they only gave me 30 days, and on my receipt it clearly states there's 60 days supply remaining to be dispensed to me. There are two transactions this pharmacy billed to my insurance and they got their money x2 but they won't give me my prescription?!?

AJ (Noface)

Smaller LD than the others, doesn't have as many products that i am looking for compared to the Davie or Granville locations (Zevia drinks, Wiska's kitty food, etc). And i came in to the tiny little Computers area (why even have it, it's so small) and asked the employee working there do you have any cassette adapters for the car to play from the Phone? And he literally had a blank look on his face and had no idea what i was talking about... Maybe hire IT people who knows about the past, current and future tech? I went to Walmart and asked their IT section and they knew exactly what i was talking about, pretty sad.

Dan Vandevenne

I bought a new TV in November 2016. Dave and the team in their AV department were fantastic. My company does work for London Drugs and they are a great partner to work with, and one of the few truly Canadian companies out there today (not that the TV is made in Canada, but...). None the less, I thought I would put a shout out to Dave and his team since they were very very helpful. I would buy my next AV component here in a heartbeat!

gary norton

Sold me video surveillance system. Then asked if I wanted to upgrade my memory card to hold more days the video. I did for another hundred dollars and get it home and the upgraded memory card does even work with the surveillance system.

Wayne Stadler

Fast and friendly service in their pharmacy this morning.

junyoung Ma

Best shop in Grande prairie.

Sebastian Marche

Ridiculous service along with their illiteracy staffs don’t acknowledge their own printed flyer’s deal. It’s not about the money but the trust and value of the company. Too bad, was planning to spend over $150 but took my business to Shoppers instead. Failed

C I

Everyone so helpful at our London Drugs! Pharmacists very patient to answer all questions about anything you may need to know. Cashiers always so helpful and kind, floor staff always very helpful. Thanks to the wonderful Vernon store for continued great service!

Ben Maier

Good selection of products.

Paulo Bollinger

It is under renovation

Keaton Dayne

I called with a simple question, got transferred to electronics and they just never answered. After this and reading the other reviews i got the feeling this is not the best place to buy from

Grant Higginson

Service

Jeremy Whitford

Horrible Apple Care experience. Dealing with the “Assistant Manager” Dave was an experience that makes me never returning to their store. On the other hand the Apple store in the mall was awesome and easy experience.

Erik Geldart

Going into a London Drugs is always an interesting experience as in addition to the regular host of pharmacy, grocery and electronics items you never quite know what you'll find in terms of seasonal, clearance, or toys. And not entirely unique to this location but definitely its strongest point - the staff are friendly and helpful. It feels like they genuinely want to help you and are glad you stopped by. The pharmacy can be a touch slow, as it seems to be busy most of the time.

J

One of the only places I've found that sell salted liquorice! <3 Also, wonderful customer service (employee 57983 according to receipt), thank you for the pleasant shopping experience.

Liam Stokes

Great electronics department!

Deenie Welsh

I have nothing but the best service and believe it or not a really great time just looking around. The only time any one asks if I need help is in the electronics department, and that suits me just fine.

Lyan

Not very friendly staff but alot of selection for your needs.

Michael Reid

This is one of the best retail outlets in Lethbridge, AB. There is something unique about London Drugs that makes you feel special each time you walk into the store. Customer Experience: This store offers competitive pricing and will price match Amazon and other Canadian retailers. Why? Because they want their customers to be able to shop with the convenience of not having to worry about 'missing out on the best pricing'. Customers at London Drugs are treated like a member of the family. If it's taking the time to have a full blown conversation with a customer about an unrelated sales matter, to helping them find the perfect present or item they are looking for, they ensure their customers' needs are met. Quality of Service: When you first walk in the door, you are greeted by customer service and sometimes a Cart Cleaner/Loss Prevention Ambassador. Everything is clean and kept above OHS standards for COVID. Returns/Price Matching: If the price changes on a product a customer purchased, they can bring their receipt back into the store to have the difference refunded back to them. The returns policy at London Drugs is equal or superior to Costco. They will take back almost everything and sometimes after quite a long time! They offer in-store rainchecks on items that may sell out quick, so that you can come back later when they have stock and still get the price that it was on sale for! Managers/Associates: This store is managed by 3 individuals. Chris, Melody, and Nicole. Each of them are probably some of the best retail managers in Southern Alberta. If more stores hired managers that care like these ones, you'd have a superior customer service experience everywhere you go. I hope to be half the man Chris is one day. In the mean time, if you're looking for Cosmetics to Electronics, and even an in-store pharmacy, this is the store you want to shop at.

Lisa Myers

London Drugs has most anything you could want! The clerks knew which row and approximate location each item was! Check-out staff were friendly & good. What ruined my experience was how expensive most things were. I was sure pinched when I got my total of over $100. And I only left with a few items. Wow.

Jaimal Singh

I have never seen this kind of customer service elsewhere in edmonton. Friendly staff, genuinely priced products and quick service. Buying an electronic is a hustle now a days where so little technology can make a big difference in your selection. In times like this you ought to rely on store sales reps to provide u right info. This store reps know there job, will give u facts and figures to help u make informed decisions. One of such associate who helped me was Michael. I bought a 65 inch Tv. He was very knowledgeable, professional and polite right from beginning to end. I recommend this store highly.

Kristine Shepherd

Took my computer in for repair. Was told i would get a call back in a few days. No call for several days. Tried to call number listed on google and it wasnt in service. Went into store on a friday and was told to call back in Tuesday. Called on Tuesday and phone number still not working. Went into store and was told they were waiting to hear back about part (no one had called to tell me what was wrong with my computer). Was told its the motherboard and estimate in part was $50-$200 (thats a vague estimate) and would take over a month to get ny computer back. So i took my computer back and took it to another repair place. It wasn't the motherboard and the new repair place had in done in a day and cost me $20. Either you guys are ripping people off or your guys don't know what they are doing.

Gabriel Stinson

I go here every day and they are very friendly. They remembered my name and things I spoke about days ago, so I found that very personable and don't mind seeing them as much as I do.

Travis “devrandom” Owen

Good selection of computer parts here and better hours than most places.

Neal Fisher

We were in this store today to look for a Black Friday TV deal. We were fortunate enough to link up with Brad in the TV department. Despite us being (non technical) seniors he persevered with a smile and helped us find a TV that met our needs. His knowledge and patience sent these seniors home happy. Thank you Brad

Mia Zimmerman

I moved to Vancouver Island just recently, so there is always a new store, new place for me to explore. I needed a dash camera and my first choice was London Drugs on Rutherford st., Nanaimo. The first instinct, they say, it's the right one and this proved it again. The clerk in the electronics department, Steve, was not only helpful about the product I was looking for, but he also explained other stuff to me (and I am a total anti-tech person), that was not associated with the merchandise. Patiently, graphically, he not only made me understand a brand new spectrum of the issue, but he made me comfortable in my amateur shoes. In those - about 20 minutes, I learned more, then I would by watching any YouTube tutorial. I felt as a valuable costumer. If anything needed that this department carries, I will undoubtedly drive to this specific London Drugs from my home in Qualicum Beach. Thank you, Steve.

Tyler Willis

Friendly and helpful staff.

Eliyah Omar Elmoré

Horrible experience dealing with them . If you have a macbook, dont bring it down to this store. There are other authorized apple stores you may want to deal with them. I brought my Macbook Pro in February 11th. there was an issue with screen that Apple was willing to repair. I asked the London drugs rep if i can keep the laptop until Apple send the hardware. they refused, i was told it will take three days for the repair. The next week, i phoned , i was told the the three days actually were for the diagnosis, it will take another 5 business days to get it repaired. a week after which is today, i phoned them they told me the hardware has not arrived and it will be arrived on Saturday. more than two weeks of not using my (school/work) laptop and the laptop sitting on their shelf. they could have let me used until the hardware arrive. Wasting of customers time experience.

Nadine Issa

I went in to get a new TV and an employee named Rithik, in the electronic department, was so kind to help me. I explained to him the exact TV I wanted and he showed me the perfect one. He was extremely respectful and knew exactly what he was saying. I am pleased with the service I was given. They have a wonderful staff! I will 100% be coming back!!

Taryn B

This is my favourite London Drugs and I always feel good spending my money here. Often go out of my way to buy from this particular location!! Had a self check review after it was first installed and received an incredibly professional and respectful response from the manager. Have earned a customer for life & I share that with everyone I can. Thank you LD for what you do!!!!

Tathianna Yelland

Came in to buy a few items, passed multiple staff and wasn't even greeted or asked if I needed any help... then the moment you need help you can't find anyone lol.. Anyways I find my things after wondering aimlessly and I go to check out and pass a group of staff members chatting, I go to the till only one open and there's a bit of a line starting. But they just all stood there and chatted away ? Must be managers having a safety meeting... but you should have more than 1 till open.

Robert Faulds

One of the employees assumed my mother was homeless and then proceeded to tell her she wouldn't be able to afford a phone. Trashy store with trashy staff. In what world is that even okay?

David Sebelius (Davsvidfan02)

The pharmacist was helpful and explained what the problem was and what I need to fix the problem.

Christina Bjornstad

I had a really awesome experience in the beauty department selecting a new cologne for a gift. The sales associate was so helpful and super friendly. I was not rushed at all in my selection and we took a look at quite a few options. At check out she remembered a free bonus that was available that was a great addition to the gift.

Nicholas Dady

Call to say please baby girl called to say cafe what's the 12 mum bum bum bum bum hate not hate hate ok Kim Henry Tudor King Henry VII what did you just say today oh my god this is bum bum bum this is not fun today bПривет Я хочу Тимати смотреть premier garage tennis Yamaha 8 несколько вопросов Я в этом не понимаю плойка мой только мой а я не хочу can I have told you I am not honest can I have your phone I am not honest can my name is my name written in Latin please speak well of you speak with very slow worm hello and there's a banana and get it off he got done work that's why I'm talking and talking Tom sad eat Salut Bonjour salut salut salut comment tu vas salut comment tu vas allô bonjour bonjour ça va ça va ça va ça va ça va ça va ça va

Brigid Kemp

Friendly place to shop!

Mary Lou Sanders

Good for mostly everything. Except for hairbrushes. The vast majority are designed for women. Not taking men into consideration. Bright lime green, and hot pink aren't exactly the colors I'm looking for. The entire company operations are open late until 10pm Mon-Sat, inclusive of Pharmacy. Sunday closes a little earlier at 8pm. Could definitely open earlier. Would be great to see them open at 8am daily like many of their competitors. That would make a huge difference. If they pushed their opening hours until 12am as well they would truly be the top Pharmacy/General Store in the area. Pharmacists are usally nice. As with anyone, the more they get to know you the friendlier they become.

Bob Rapuano

Very clean and friendly staff

RU4Real Wow

As a drugstore, you of all businesses should be enforcing the mask mandate. Your staff said that it was not enforced so that there would be no conflict for employees. Numerous customers walking around without masks. Very poor business practice considering the nature of your business.

L T

Your typical London Drugs!

SuziB

Insurance rep was not friendly and had bad breath ???? A little smile could have made a big difference...maybe they were just having a bad day ????

The Music Lab

I purchased a vinyl record from there and couldn't believe how bent it was. I do not recommend buy vinyl records for London drugs.

Jeff

Computer hardware is more expensive than elsewhere.

Steven Bucholtz

Came in here near the end of day looking to get a cell phone and plan for my senior mother.. I felt bad for the poor guy who was helping me, as he had 5 minutes left on his shift, and ended up staying an extra 20 minutes to make sure I was set up and good to go. If it was me in his shoes, I would have been upset, but he was more than happy to see it through, even though I told him I would have been happy to get a different person to finish the sale. I have shopped at this location for over 16 years, and they've always been a great part of the community. I remember buying my first cell phone here when I was a teenager, and here I am years later. Two big thumbs up to this location, and the great staff that work here.

Lynn T

Want to thank Kurt, Manager/Wizard of Tech Repairs. He repaired my old p/c and got it back running like new. I've always enjoyed shopping at L.D., staff are friendly & knowledgeable, store is clean and well stocked.

Mahdi Mounty

I went to this store to exchange my P40 Yoga Laptop. I met with Associate Darwish. He provided an outstanding customer service. I appreciate London drug brining in retail professionals up to the standards. Thanks a lot for your service Darwish. keep up the great communication skills and the retail profesnialism.

Peter Dawson

Good service in person, phone service is a nightmare. They somehow transferred me to Red Deer at one point, not sure why. If all else fails just show up, ask around, you can probably get what you need or an idea of where to go. One of the better equipped pharmacies in town, I tried two other places and they didn't have what I needed, London Drugs did, so there's that. Photolab is pretty unprofessional. I got an alert my photos were ready, but wasn't contacted that half of them couldn't actually be printed, I had to be told that in person.

Lori placide

Clean and friendly

Linda McNaughton

Tech. Department in this store is awesome.

rabid bedlam

Excellent pharmacy. They knew so much and they were so helpful. Especially appreciated the help from Parm and Dave. Super Stars and very caring.

Avenged Spade

Horrible customer service. I’m always dropping film off to be developed and always seem to have a problem with them. And when you go to phone to see what’s going on, they just put u on hold and then hang up on you. I do not recommend London drugs for developing. Better off going to Valleyfilmlab

Gerry Morris

High in Prices, I worked at Store#11, when HY Louie was still alive... At least they pay there staff alittle better then most. ALWAYS A Clean store. Good inventory. Tough to get a meeting with. Too much paperwork required.

Jill B

A blended all rounded home store without groceries , a drug mart inside with a variety of electronics , make up and accessories. Prices are on higher side as the location is premium !

Benjamin A

(Translated) I recommend a walk-in clinic in London. If you have time, you can book in the morning and go to the designated time in the afternoon. (Original) 런던드럭 안에있는 워크인클리닉 좋습니다. 시간이 잇다면, 오전에 예약하고 오후에 지정된 시간에 가면 됩니다.

Bryan Chu

I had an issue with my laptop battery and fan (not bought from LD originally). I brought in the computer with replacement parts I got online, and Chad provided awesome service. He was very informative, made the repair quickly and gave me some good info. Price was good too. It's a really well run computer repair shop and I would definitely come back if I have any more problems.

Travis Hill

You'd never expect to find TVs and computers in a drug store, but they're here, and the selection is good. Everything from entry level laptops right up to Alienware gaming rigs.

Geoff

Sandy, in Cosmetics, is particularly efficient and genuinely interested in one's needs. I was looking for a product the store was out of. Sandy used her computer to find the items I wanted, in their store in Courtney, BC. She brought them in for me at no extra charge. She brightened my day!

Danica Reed

This is the only place in the area I can develop film photos, which is awesome. The photolab staff are super kind and helpful. As for the rest of the store, there's some neat products you can't get at many other places in the area but they're usually overpriced. Still, a classic store with one of the best photo centres.

Chad Purdy

Use the hidden underground parking!

John-Paul Haraldson

Nice selection of computers and a bunch of everything else. Nice prices, staff and price matching.

Jin H

Worst London Drugs ever, cashier wasn’t very friendly and was very cold towards me. Wanted to pay with cash, the cashier said she didn’t have enough change even though she took my $100 bill and gave change afterwards. A liar and rough person. What great combination.

jacob B

ive been trying to call for a week nobody is answering.

JB

Ordered mugs here, and they did not complete them on time. Was offered a 10% discount but that does not compensate for the loss. It was a gift for someone and this is disappointing.

Styx

Great service and selection,prices are ok just watch for sales . Anything you need there always willing to get it to you quick no matter what you need , thank you for everything Regards

Garrett Styles

Good service. Not usually busey

Magz Wrapz

Excellent customer treatment, wish I'd come here sooner for phone plans and options, and a generally positive shopping experience. Great job guys.

D M C

Things are changing at the Langley London Drugs. The friendly service is swaying towards uninterested with staff lounging around in the chairs at the back looking at their smartphones and a low level of expertise, high level of negativity at the camera department. It’s like LD is starting to rot from within beginning with this store, and they’re now merely taking what customers they have for granted. They’ve declined quite a bit since they opened. Maybe it’s just the declining neighbourhood maybe not. Not smart as there are other places to go.

Accu-Tech

Rob in the apple iPhone department is absolutely the best tech I have ever had the pleasure of purchasing a phone from. I have been buying cell phones for my company for the past 20 years, and he is a 5 star employee. Used to deal locally, but London drugs have now gotten all my business. Thank you Rob, once again.

Taylor

Online order was not ready as promised. Help in the camera department is spotty at best and perhaps there needs to be more employees on? Only 1 employee was around and on hold on the phone for a customer. Several of us were standing around waiting for help. EDIT. I will revise this review. And I had a good experience and I will rate it 4/5 Stars now. Anyway-Went in to pick up my order (ready 18 hours later). It says online in “2 hours or less.” I know perhaps some items need to be brought it or whatever, but don’t display that big banner on your webpage then. Mike and Darren in the photography department were excellent!!! Very helpful and friendly. Made me want to come back for their help. So in the end I got what I paid for and left feeling good. Thank you.

Iwatched Everyoneilovedie

i completely boicot this business. the people working here are horrible. rude..ignorant when asked about lookiñg for an item. specifically the camera and photo people..just horrible..most deffinately angry vancouverites mad for no reason just because thats how they wanna treat a good loyal customer for years..i was born here in this city..never have i seen such crude people. UPDATE: April 23 2018..unfortunitely my Dr. sent a prescription with a dose of antibiotic for strep throat to this place..I waited an hour..and waa told to wait more and who knows how long for my prescription..they apologized this time. +1 point. I however left with no prescription as I am ill and dont want to infect others..so I asked for my prescfiption and went elsewhere..where not only was my prescription handed to me with a drink of water in 10 minutes..but I learned that the pharmisist can if applicable be the prescribing person and fix dosing complications as well as others. So -10 points for not doing your jobs with integrity and enough knowlege to be helpful to anyone. I may or may not contact your business as requested..this is your mess..you guys get in there and start cleaning it.

Andy

Staff in the Cameras department are useless in the end for me esp. when comes to learning about selling digital cameras and I don't get acknowledged in the second place the 2 nights ago!

Kelly LaBossiere

Been to this store off and on for years and have never had one problem or issue.

Brittany Trombley

Awesome gift ideas and so much to look at in one lil store :)

Jenna C.

One of my favorite locations, they're quick and friendly. Usually stocked up has everything you need. Also very organized and clean.

Biscuit Mango

Love shopping for my electronics here! I'm always sure I'll get the best price because of their 30 day price match guarantee!~ Thomas in electronics is always super nice and friendly and will help me in any department. I plan on buying my laptop here and I know I'll be going to Thomas with this purchase! The other staff are always incredible as well, especially customer service and the photo counter :)

Arshia M

my go to place for their camera department, very informative staff and always helpful.

Brian Jones

They have a good selection of wifi routers and computers here. It's also a good place to print photos quickly.

Nasser Gholizadeh

Poor customer service. I had this experience with a customer rep named "MAHSHID at Beauty department last week. I had a defected product and tried to return it without a receipt, she refused to do that and told me without a receipt my system will be locked and get punished by the management if I do it. but 15 min later I took the same item to Lonsdale's location and same department gently took it back with no question asked because I had London Drugs membership card which MAHSHID didn't bother to ask.

Marie Godsalve

Store was really clean and organized. Staff are friendly and knowledgeable.

Wendy Ellis

The store was tidy with clean, unobstructed aisles, well stocked and labelled shelves/items and prices on all. Love the variety of items offered as well as some decent sales. Cashier wore smiles, spoke in a pleasant voice and was efficient in processing payment. A warm thank you was given for our business prior to our exit. Overall, a very nice "browsing" shopping trip where I bought more than planned due to good sale prices of other required household items. LOL!

Rene F

Bought something online from them and they gave me a card ????????

Portly Travellers

Always fun to wander around. Seem to have a bit of everything. They even still develop film from camera's

Brittany John

Do you guys develop film from a deposable camera at this London drugs? If so where do I go once I'm in the store?

Evan Lockwood

The lady at customer service is awesome!

barcode gamer unlimited

Very good selection of different needs. From electronics to everyday essentials

Renko

London drugs is a great store generally but today I called to see if a specific coffee brand was sold there in the store. It wasn’t on the shelf in two locations but the website says they sell it, so I wanted clarification. I asked “Do you have it in the stores or just on the website?” The woman went away to check and a man picked up the phone a few minutes later to ask what I wanted. I told him someone was helping me already. It was as if he could not hear but when I asked if he could hear me he said “Yes.” I told him again that someone was helping me so he hung up and disconnected the call. I called back and finally I was told the coffee brand in question wasn’t on the shelf, but zero effort was made to determine if other stores had it or if it is only online. This staff needs serious training in customer service and phones. Some staff should not be allowed to answer the phone without training. Very frustrating.

Cheryl Rich

I have always found the items I need and usually for a reasonable price

360 Okanagan

Great selection... except for what I was looking for.

Marta Borowska

Decent selection of vegan chocolate here, including the plant based vegan “milk” chocolate hazelnut bars which are amazing! Decent amount of parking. They also have choco no no’s and no whey bars. One entrance. Quiet store. Good location.

Hayley Verseghy

I always go here to get film developed and everyone in the lab/photo centre is always super friendly!

Dave Gourlay

Just purchased an LG OLED 4k television from the audio / video department at London Drugs Kelowna. Great television, excellent customer service ( as usual ), thank you Bill for delivering and doing the set up for us you were most helpful.

Sue Broomsgrove

I came in to London drugs yesterday to return a voice recorder. "Sagar "served me . He was very polite and helpful and listened to my needs regarding a replacement . He was flexible and patient .The manager also was supported in my refunding process. Thank you .

Heather Bourhill

Prescriptions are quick and i like that i can preorder

Mari Galante

Exceptional customer service by Calvin D, appliances specialist. He went extra few miles to help me. Thank you to the whole team of this Lindon Drugs!

Karl Domning

Kind of like Canadian Tire, this is only a store that works here in Canada. Pharmacy, import store, electronics and photo, plus beauty and everyday goods. Especially the import part. Always exotic candy and chocolate to be found from many international destinations.

beteal Yonas

Photo staff is so diorganized, I had photos ordered for the next day and came in and they didn't have any of my photos done. But one of the staff says half of the photo is printed so would you come an hr after and when I did they didn't have it ready, so I speak to the guy who works in the lab and he says 15min again. So I came back after 20min and they say 10pics left to be printed and at this point I was so mad at but I waited but they made me wait for 45min. Learned my lesson not coming here again

Steven Wells

This drug store is more than a drug store. I can find just about anything I need in this store. Shoppers tried to do it but they still have a long way to go to catch up with London Drugs. I could easily do all my shopping at this one place if I wanted to. Doing a great job. Only remark in the negative I have to say is that a couple of the staff members need to brush up on their customer service skills. I think one undercover shopper would find any issues with no problem. Keep up the great work.

Daniel

Andrew V helped me get my new iPad. He was very helpful and a great person to work with. He wasn’t pushy but was honest and gave suggestions. A+ customer service. Thanks Andrew.

CC RI

Good deals but kind of a dirty feeling in the store

Luxury Lake Tours

Great store, good hours as they seemed to be always open and I love the points system!

Julian Ticehurst

Always very helpful staff. Good selection of things to buy including camera & phone accessories and basic computer stuff.

Shawn Ray

They can have more cashiers, I had to wait 15 minutes to pay ,

Sushant Seth

Quick service by Arun????

Kendra Rose Himmelspach

Wouldnt recommend taking your computer here for repairs. I spilled coffee on my macbook pro. Lucky, it stilled worked. I took it in to london drugs since they're the only apple certified techs in the area. They took a quick look at it and said there was too much liquid on the components and the repairs would be at least $700 so they said I would be better off to buy a new one. I asked if they could clean off the liquid to prevent corrosion and make my computer last a little longer, they said it was too risky and could cause more damage. I called around to other computer repair stores and they said they could clean it for me. so I took it to Talk Nerdy to Me and he cleaned up the liquid for me. Now at least I know its clean and will hopefully last a lot longer than if I just left it. I'm really disappointed that London drugs wouldnt do anything to help me except tell me to spend another $2000 on a new computer, even though mine still works!! Also, I broke off my esc key and I asked if london drugs could fix it they said it cant be put back because it was broken, well Talk Nerdy to me fixed it with no problems. Very disappointed in London drugs and Apple. Will never take my macbook there again because they dont want to help you, all they want is your money.

Rosa Banihashem

I love this store . Always find the good deals here. The staff is friendly and I usually got helped by a young lady name Ellie who was very friendly, cheerful and helpful. Recommend this location!

Andy

Staff in the Cameras department are useless in the end for me esp. when comes to learning about selling digital cameras and I don't get acknowledged in the second place the 2 nights ago!

Michelle

My 91 year old grandmother fell today at London Drugs in Park Royal, West Vancouver. Babi is fine and would like to thank the amazing employees at London Drugs who were so caring, helpful and considerate towards her. Many many thanks for your caring hearts! Babi will be back.

Jay M

Stood for 30 minutes looking at the computers hoping to buy something and all 3 of their staff sat there and wouldn't budge to assist

Kathy Mueller

I required some updates and new hardware for my Apple MacBook computer. Fahad in the technical department was great!!! He provided timely service and excellent recommendations on the best course of action to solve my problem. Would recommend Apple service by Fahad!!

Chelsea Makison

Beyond helpful pharmacy

Bryan Todorovic (neocitron)

10/10 would drug again.

Jamie Edwards

Great selection, decent prices on most things

stephen white

Can get things there that you can't find anywhere else

Mary Catherine Večko

The young gentleman in the photo department was very helpful and efficient getting my daughter's baby passport photos taken. Thank you :)

Kris Houweling

Great service from multiple occasions with the Photography department.

Heather Persall

Good pricing, eady to find items, very helpful staff.

Quase Gringa

This locations have lots of deals and promotions at this moment. Excellent costumer service.

Lori Coleman

Awesome staff at this store. Very helpful and friendly. Always have lots of good sales too.

Delta Sierra

Quite the few racists employees, came here for something then something caught my attention of a product, asked an assistant for help and a question about a product, I totally felt like I wasn’t liked or wanted there

Brady

They really know about cellphones and cameras!

desire macdonald

Me and my hubby we were there 1 week back and we bought gym headsets for working out and this guy called Danny was so helpful works in electronics was not in the rush at all , I totally recommend .

Eric Viklund

Great Photo dept.

Armand Rashid

Decent overall selection of stuff. They offer really good deals on seasonal items and have excellent customer service. The pharmacy staff are excellent, the camera department has extensive knowledge and the return / exchange policy is very fair.

John E

Needed to upgrade my ancient Acer tablet to something newer and had an excellent experience at this store. The associate, Nathan B, provided the best customer service I have ever had. He was very knowledgeable and was patient with my questions; without the crazy sales pressure I have experienced during other electronic purchases elsewhere. Thanks, Nathan. Excellent job. 5 stars

Judy Lew

Great price for Melitta whole bean coffee. 2 lbs/907 grams. My favourite. 16 pounds as ordered. That ought to do me for a few months.

kelly ashton

Selection for tablets is very small but a decent location nevertheless

Kyla

Good store, the pharmacy staff were a little on the rude side but could’ve been a long day, they told me to wait 40 min, I came back after that and they were short with me telling me I was early which I wasn’t

Alexandra

Went to get some passport photos today and the clerk who helped me in the photolab, her name is Shely (I think), was superb. The best passport photos I've ever gotten I think. She was helpful in letting me know to tuck in some stray hairs on one side, adjust my shirt so the collar was centered. Best of all, she let me take a quick peek at the photo to check if I liked it or not. I didn't like the first and she did a retake and I was super happy with the results of the second. Super friendly and easy to talk to. Overall a great experience, definitely will come back looking for her for future passport photos!

Andrea Spicker

I love it here. The staff is always friendly and helpful. The store is very clean and organized.

kaijah x

I was just on hold for 1hr trying to get ahold of the photo department and finally when someone did pick up I was told I was being transferred and I was put on hold for another 10min. Finally I got a hold of the photo department and the man was very rude and said he didn’t know the answers to my questions and that I should just come in tomorrow morning. NOT IMPRESSED.

Eric Myers

Recently picked up a Blu Ray player from this location and the service wasn’t very good. There were no cashiers available and no one even acknowledged a few other customers and I who were waiting. Thankfully once we were helped the staff were friendly but to not even notice customers in your store is not good.

Chelsey Kavanaugh

Terrible service at the PhotoLab, I’ve never developed film before and had a rude associate give me attitude saying to never expose film and it’s probably all done for. Not impressed.

Erik Wray

Always stuff on sale. Big variety of everything from electronics to makeup. It's pretty much like a convenience department store. No different from SDM. There is a new makeup section for people who like that. Always a variety of candy and chocolate. They do a good job of stocking different types of coffee as well. My favorite is by far the travel section in the far right corner of the store. It has all the travel accessories such as shampoo, condition, toothpaste, etc but also has socket adapters, fanny packs, and other different types of travel accessories so one doesn't have to run around finding it all. This is a big plus! The pharmacy is very friendly and quite quick for filling prescriptions. There is usually time to take a quick rip down half the aisles. The store is small enough for that.

Kurtis Sanders

We''ve been shopping at London Drugs, since we moved to Medicine Hat seventeen years ago, and have always enjoyed the great selection and value offered by them. Recently, I purchased a high end camera with the help of their Electronic Assistant Manager, Norine Moore who was very helpful in supplying me with useful information in deciding what model to purchase. Many thanks to London Drugs and their staff .

EvelGaming

If you are looking to buy a desktop Computer or laptop do yourself a favor and go to a Computer specialty shop. I went through 3 desktops from our local store here but ultimately had to return it because they were unable to get their hands on another one to exchange therefore I made the drive over to another big box store to pick one up and wouldn't you know it it crashed right out of the box as well. The options were when I called to see if there was anything they could do, was $20 off the cost of a new hard drive, PAY for instore service and diagnostic or my 3rd option was to mail this computer to MSI for service and be without for god-knows-how-long. Both the seller and manufacturer claims they are unaware of any issues however a quick Google search State otherwise and I was advised by msi that I should package it all up and mail it to them for service and inspection. I finally took matter into my own hands and exchanged it for the next model up (better motherboard and more Ram) ran my own diagnostics and ultimately discoverd it need Ram and a hard drive to solve the random crash issue and its been perfect ???? though it did cost me an extra $375 on top. It's sad that when spending nearly $1500 on just a tower and then another $400 on a monitor they could care less about all the troubles and running around i had to do, I drove from the Kelowna store, to the west kelowna store then had to do another exchange but the closest one was in Penticton so I made the drive and then back to the kelowna store for the final return.

Warren Haayema

Shout out to Tom Vi T. My mom was in need of a new Mac Book as her mac was stolen from a BNE while she was on holidays. She was shopping around to get her mac replaced but kept being over sold and treated poorly. Tom took the time to understand my mom's needs for the mac. Made a couple of recommendations for her and was excellent. Tom even took the time to speak with me on the phone to ensure she was getting what she needed. Tom went over and above what is required and deserves to get praised for his actions. THANK YOU TOM FOR TAKING SUCH GREAT CARE OF MY MOM!

Stephen Joyce

Tech support desk is awesome - very helpful and patient. Really helped me sort out a technical issue that I had been struggling with.

Vision FX

Extremely disappointed in the photo lab, I had a very simple print job for them to complete and the colours were all wrong. They tried to give reasons why, but in all honesty it was only 5 colours and they adjusted them quite a bit from the original picture, instead of grey I got blue. Instead of black I got navy blue. I'll try the photo lab one more time, this is the 2nd time my order wasn't done properly.

chris bamber

Good service and friendly staff

Kevin

"Masks are strongly recommended when shopping" ... after restrictions are lifted. What, do you guys only believe science or listen to the government when it's aligned with your fears?

Fez Bean

Polite staff and I like their selection of pantry items. Never a long wait in line either.

bogdalini

Not even 1 star ... especially when you are sick and down...pharmacy tells you 30 minutes for prescriptions and after 35 minutes of waiting they tell you sorry we didn’t notice we don’t have your item :((((

Teri Petz

I ordered a tripod online today. My order was processed and ready to be picked up within a half an hour. Pretty impressive! Thank you

Michel Ricard

We find everything nice and clean

Joey Hill

Helpful but didn't have what I was looking for.

Carey Nicholson

Nothing amazing, nothing really stood out to make them different than any other store in town

Mandeep Mann

Great service

Amanda Passmore

My go to "general store"

Heather J (Holiwood72)

Was not using pharmacy...mom shops there for almost everything she needs. Friendly helpful staff..very patient.

delwin penner

Great new store, London drugs is a great one stop shop

Nathan T. Salter

I had my Macbook Pro repaired by Fahad at the Genius Bar in their technical support area. He was very professional and took care in communicating the issues and possible solutions. I would certainly return for any further computer repairs!

Julie Maisonneuve

Braden, the manager, was very very helpful and polite. He went out of his way to find a replacement coffee grinder for me. He even provided me with a new receipt incase the new one breaks down before the warranty is up. It will be the store I choose first when buying a small appliance or camera.

Forest

Great CD section, also selling reissues of classic LP records too!!!

Norm Krcmar

Camera department was great to work with.

Bernie Carrier

Apparently after waiting in line for 24 minutes. Customers that call in have priority over those in line. 5 stars to Shoppers south backbone cat with prescription in 9 min.

Matt Sobieski

Pharmacy is great. Candice especially is wonderful and always a pleasure.

Rick Kumar

don't want to mention names just that the camera dept is a bit too slow. don't make customers wait or they'll take their business elsewhere like i did. cheers

Marnie Wong

This london drugs was awesome!! Great customer service!! Honoured a wrong price without hesitation!! Thanks guys!!

J & G Thompson

Can usually find some great sale items if you look around. Currently a temp/small location but should be better once they expand.

Shane Whittaker

New layout is nice, the staff are always willing to help.

Chris Jorimann

I have been a long time patient of wilowby medical clinic as well as a longtime customer in all Departments of London Drugs. Over the last 10 plus years I have gotten all my prescription drugs from London Drugs. I am so very disappointed in London Drugs for their methodology Distributing this year's flu vaccination. I tried several attempts to book an appointment for the vaccinations. In every case application I had to fill out the entire application each time. Each time I was told that the time slot I had picked was no longer available. They are now fully booked to the end of November. Why didn't London drugs' prioritize seniors with underlying health conditions in this process of online bookings. There was no selection for an option for seniors. I asked the question how many of these bookings that are full until end of November are seniors with underlying health conditions and how many are young or healthy people just taking advantage like the hoarders did at Costco in the beginning of the pandemic. Shame on you London Drugs for you not helping the longtime patrons of London Drugs who are seniors in your community.

Randeep Gill

Good

Rosalyn Astell

Standard London Drugs. Friendly staff and reasonable prices

Scott G

Amazing selection with great prices on everything they have customer service was with a smile and electronics department was eager to make my day delightful

Paul Plant

Waited about 10 minutes for a staff member to finish with a customer in electronics , near the tvs. The staff member made eye contact multiple times. They did not interact with me after the other customer left and walked away. I had to wait a further five minutes just to get a Chromecast . Extremely poor customer service.

Don P

Service is not very good at this location, the staff are moody and hard to ask questions to,I don't like asking questions about medication to the pharmacy,they are extremely difficult to talk to and very judgemental

Cody F

The new store is a lot better than the old one. Bigger, brighter, cleaner, and better selection. The selection can be a bit eclectic, especially snack food. That's sorta always been a London Drugs thing, though. You're gonna pay a bit more for most things, but sale items are always competitive. I find the staff to be friendlier and more helpful compared to most places. I think that has a lot to do with having low staff turnover. Probably a third of the staff has worked there 10 years or longer.

Dorian Andrews

Computer department is why we go! Great service and good pricing. They are very knowledgeable

Pam Marr

Bill in electronics is excellent (definitely five stars), really he went above and beyond to connect me with a tech to replace my glass on my iPhone. The reason I'm giving four stars is because of the tech. Not only was he MIA for at least 10 minutes upon my arrival despite Bill trying his best to contact him but when he did turn up he didn't ask who was next in line, just went to a lady holding a laptop and started helping her - of course Bill was busy by this time helping another employee's customer as he was beconned by her as he clearly is the "go to" guy. Bill ended up logging my request in which to no fault of his is a lengthy process. I acknowledge this is not the city but when it takes 15 minutes to get your glass replaced at the apple store, six hours or longer is quite annoying (tech told me it would take two hours) - BTW, could be longer, I'm still waiting for a call to pick up.

Deborah Freeman

LOVE the photography department...they are always so helpful and ready with suggestions....they are a great team.

Tyler Holland

wont recommend taking electronics of any sort here, the team sold me the wrong ram for my laptop and ended up having it for 2 days. A month later i take it back to fix a wifi issue and they charged way too much for a simple procedure only to get it home and the problem still exists. very unhappy!

Jan Timmers (VE7JBT)

Great customer service

N Switzer

One stop shop including electronics. Bought all of our TV's. Great selection of Coffee Tea Food items for good price

Tiber Dacicus

I love this place. Its the place where you can buy electronics, cosmetics and even food. The store has a pharmacy and a photo lab.

Mark Biernacki

Some of the photo staff are really snobby

ken rosadiuk

LD is a good store. Knowledgeable staff and good products. Watch the flyer for deals.

Robin J Gardiner

My online go to A++++

Deborah Davis

Has almost everything you will ever need

Kathleen F

They usually have what I'm looking for. Prices can be a little high but I just wait for the flyer deals. I haven't used their pharmacy. Good central location.

zlatko begovic

Best store in Lethbridge.

Michelle Flint-Thur

Shopping, My husband is Native American not once have we experienced racism at London Drugs.

Ian Atkinson

The photo lab is terrible. I've tried it multiple times and always end up standing in the store for 15-20 minutes to pickup prints. There is never more than 1 person working and they are always busy. What's the point of 1 hour photo printing if your going to be stuck in the store for another half hour just to pick them up?

Crystal Horton

People want to be helpful but there's a lot of info break down between staff if you're ordering something like an appliance. Not the best buying experience for us - but great deals from time to time.

Hey Lolita

Been going here for years. Buy all my electronics and consoles from here. They price match everything!

Gale Leitch

BIG kudos to: 1) David, the Manager of London Drugs, Park Royal, who thoughtfully and courteously resolved a customer service complaint; and 2) Alex, a computer department employee at London Drugs, Park Royal, who patiently and thoughtfully shared his knowledge with me, helping me to make the right decision as to what model of new Apple laptop I should consider in regards to my use and perceived needs. THANK YOU!

Ticiaa B

tech centre is a joke. they took my phone to send it for repairs and let me leave saying they had everything they needed. Gave me a date for when my phone would be ready. i was patient and waited to receive in the mail. but no phone! so i called for them to tell me they tried to call when i left.. (They just took my phone so I didnt have one.) saying i didnt have the insurance i needed.. shouldnt they confirm that before they take your phone and let you leave? maybe ask for a secondary number aswell. set me back over a week for my phone to get fixed.. by someone else.

M Green

Lefty the store empty handed again. This time I was just looking for micro SD cards. While in the camera section, I was wandering aimlessly while 2 associates gabbed like teenage girls 8 feet away with nothing to do. I wasn't helped till a supervisor came by and gestured in the general direction of where I could find 4 columns of cards on a waist-high shelf in the photo development center. I found 2 choices for micro SD cards: the over-priced store brand, and the new expensive models made for recording high-quality 4k video on a phone, nearly all without price tags. I just wanted some extra storage. I also wasn't about to pay the insane prices for the normal micro SD cards; which they avoid price-matched by labeling as a brand unique to their store. I then helped myself to a computer beside the repair department to try and find decent prices or alternatives. After 5 minutes of searching, while alone in the department, I was asked if I needed help... by an associate that was a little over the length of a full display shelf away. He asked if I needed help, and as I looked up from the computer, he continued by saying "or are you just fine browsing?" while backing away, clearly trying to avoid possible work. I let him go as I am not looking for help from someone trying to get out of helping customers. In the end I left empty-handed again. An expensive store with -bottom of the barrel- customer service, hidden shelf prices, and a horrible selection. It's hard to believe anyone shops there outside of the elderly I'll often find wandering around a store they still remember.

Martin Szijjarto

Brand new and beautiful store. Got my ID pictures done here - great and fast service. Great place to get your home supplies and so...

Deanna Schroeder

Has the usual stock. A bit hard to access

Alex K

nice shop :-)

_quinzanna _

Great place to shop, customer service is okay. Cashiers tend to chit chat with each other and not pay attention to the customers thats is already ready to pay.

Johannes De Beer

I like the tech section.

Alireza Mohammadzadeh

Did my car insurance there. Super helpful staff. Didn't have my void cheque printed with me but he went out of his way to print it and make it work. Very satisfied.

Natalie Rosendal

I just picked up a photobook that I created through their website. I am absolutely blown away by the quality and colours! Thank you so much!

Joanna Wang

We went to Walmart first to take passport photo for our newborn baby, but the photographer doesn't know what to do, the photo was really bad and charge us more than $40. And then, we went to London Drug photo booth, the lady there is very professional, and photo was great, also just cost $16! I will never go back to Walmart again.

Connor Cunningham

An okay store hard to find service though

Jennifer Neufeld

Great products especially electronics device manufacturers great deals and products for your business to get service support for apple products but I was unable to find what I wanted in the service department

Lydia Calhoun

Great as a mini department store. Never actually used the pharmacy though.

Bryan Romanchuk

Well kept store

Richard Loat

They have you covered for whatever you need. Electronics, to photo, to household stuff. The staff are always fantastic - a hallmark of any LD.

Nathan T

Not quite sure why the insurance agent felt the need to mock me for using the phrase "nominate a primary driver", but I really wasn't impressed with the service here. Walked out. Edit: Thanks for responding but you didn't leave any contact info. Please connect with me through Google +.

Julie B

I was in the store at 5:00pm on this Saturday looking for a microwave. There were no sales associates to be found. When I arrived at the cashier to pay, the sign was out to indicate she was closed. This was the only cashier open. We were told go to Customer Service, which we did. The lady behind us asked if they wanted to buy stuff at their store. How do you have a store that big, with no staff? I'm from out of town and I will not be back.

Zo Ey

Awesome new location, lots of selection. Pharmacy staff are friendly and knowledgeable. Lots of vegan and gluten free items here on par with prices elsewhere.

Thomas Panio

Great service and staff. Selection of products is quite good too.The other day I was happily surprised to find green tea kit-kats down the candy aisle. Great store.

Moisés Muñoz

Perfect for taking photos for passport or permanent residence

Melissa

Store return was made easy and a lot of helpful floor staff looking for sale items. Thank you!!

Lynne Pipella

Excellent service as always!!

Heather Benton

A great group for staff for help to find what you need

elmira montazami

Most cashiers are so unprofessional and some of them are rude.

M M

Never ever go there!!! Very bad service,very rude attitude,especially the supervisor and store manager assistant,very rude and not helpful at all! Even if the cosmetics product give you allergy reaction,they don’t care !!!They don’t want to help at all!! The ridiculous thing is that they tell you no refund but exchange at first ,then after you spent the time looking for things to exchange,they suddenly change their mind, don’t want to do anything at all! The store manager assistant is just a rude,who lift up his horn ,careless person! The staff there just unhelpful at all!

Rodney O'Donnell

Best place ever made many purchases over the years along with a great pharmacy. Staff has exceeded my expectations in customer service.

Lauren R

My brother ordered a mouse pad with a family picture on it for my mom for Mother's Day, when we showed up the lady in customer service asked us what the product was, we told her, and she said that before we could pay for it and take it home we needed to print off the email confirming our order and bring in a piece of i.d., so we drove all the way back across town to home, printed off the email and got my 14 year old brother's student card, then went back. When we got back the lady asked us what our product was that we ordered again and after we told her she said 'oops that's not dealt with through me, you can go to the photo lab'. We went there and the lady working in that department didn't ask for the email nor any i.d. It was a waste of time and a huge break-down in communication. Although the mouse pad turned out beautifully, we weren't impressed.

Susan Small

Clean, helpful lot's of variety

Nathalia Licona

Like this location, clean, organized and plenty of nice stuff

Christine S

Very friendly and knowledgeable staff in the pharmacy. 100% would recommend to anyone, I switched from Superstore pharmacy to London Drugs pharmacy a few years ago because of bad customer service at Superstore and I've never been disappointed with London Drugs pharmacy.

Arvind Prinja

I went for a photo in London drugs, the lady was so rude that she ruined my day. Thats the worst service i got in my entire life i was just there for a photo thats it, i was explaining her what dimmenssions i need for photo but she didn’t care even she didn’t look at me that what i need.

Airsoft Warfare

Don't bother calling. Called and phone rang for five minutes before someone picked up. Asked to be connected to Photo Lab and phone rang for another five minutes and no one answered

Aaron Fast

The lady Amanda at the customer service desk is the rudest ignorant person here. She has attitude when ask the simplest questions. If she doesn't like customer service she should get another job.

Kenneth Andres

London Drugs has gotten much better since its renovation a few years back. The aisles are now more organized and the electronics section has been opened up and made more spacious. Customer service is top notched. Employees are very helpful.

Tara Mayes

Super disappointed. Ordered photo cards for Christmas on Dec 10. Online it made it seem like it would take 72 hours. I called over a week after I placed my order and spent a long time on hold. I was told they didn't have the paper to print my double sided cards in store so the sent them away to be printed and they didn't even know if they would be back by Christmas. Luckily a contacted Costco and they did up some cards for me in an hour. Needless to say I cancelled my London Drugs order and will not be using their Photo Lab again.

Mad Mum

I cannot say enough about the STELLAR service we received for my daughter's MacBook. This is the second time we have brought in a damaged laptop and both times LD went above and beyond to help us. We have used other competitors infrequently and been disappointed. Don't waste your time going elsewhere, go directly to LD each and EVERY time. They are amazing, professional, caring and knowledgeable. Extra special shout out to DREW, JESSE & RICHARD! You guys are fantastic and we are loyal customers for life!! Thanks so much for all your efforts.

Melodía 孟涵 Li

Nice price

Alistair Duncan

Hooray, renovations almost done.

Ba dgunnerz

The staff there is really nice especially the ones in Electronics.

Josh Phillips

Staff are always helpful and well trained. Would recommend for all departments!

Simon Hergott

If you're looking for camera equipment, try and avoid Demetra, the camera department manager. Better yet, order from Vistek or TheCameraStore in Calgary, or Broadway Camera in Vancouver. She lacks knowledge on products and has been incredibly rude on many occasions, which is not great when spending thousands of dollars. All 3 alternate stores I mentioned offer better pricing and incredible customer service.

Bonjay Bowlingsquare

Abusive Staff.

iggy 6666

I like it. I like it alot!!!????

Radovan Hrgic

Very good customer service!!????

Ella Lambert

Thanks Dylan in the electronics department for performing excellent customer service. We are extremely happy with our purchase.

Graeme Boyd

One of the busiest days of the year for retail. The store was busier than I have ever seen it. We are all lined up with full baskets..why only one person serving and 2 out of 3 self serve checkouts not functioning? I can count at least 7 employees in the store but only one taking payment. My request for a manager to improve the situation is dismissed with the wave of a hand "she's inside". I never thought that I'd prefer Shoppers but after this experience, get me an Optimum card!

Jack smith

Great collection & fair price

Tri Nguyễn Minecraft

My favorite tech toy place for all those unique things you don't find anywhere else.

Colin O'Fee

I asked an associate about where to find an item I saw online (that said it was in stock in this store). They said that they didn't have it. I looked around for a bit and found it anyway.

Evan Webster

Good staff and prices

Steven B

I'm not usually the one to complain. However, failing to be serviced for a quick sim card purchase while an employee talks to her friend and says she "isn't busy right now" isn't a fun customer experience. I waited 10 or so minutes listening to your employee talk about her vacation plans while being fairly obvious that I needed help.

Anka DuVier

Not manny people around if you need help.

Lorna Moore

The new place is very bright. I find it a bit hard on my eyes. There is so many products on very high isles, it can get confusing to find what you are looking for.. I had a difficult time locating what I was looking for, but eventually I was able to purchase most of what I needed.

Singh Raj

Cheaper than some stores

Jordan Wass-Little

While I was having my phone screen applied in the tech section, one of the salesmen was actively making fun of a guy who was down on his luck, and when the customer he was helping chimed in also making fun of this fellow he egged her on and encouraged her mocking words because "he's not supposed to say how he feels when he has a uniform on". The poor fellow just wanted some help and was completely berated due to the fact that he seemed down on his luck. Truly disgusted.

Mtn Wolf

Wont go back here ever. Terrible customer service, I was told that since I didnt have my receipt I couldnt exchange an album that was damaged before purchase because the employee said they didnt want to dig through receipts because it would take too long. WOW! Yep you have now lost all my business congrats!

Sean Sarrasin

Really nice staff that help the customer out.

Patricia Streeper

Like the new expansion.

Heidi Eisenhauer

The pharmacy staff have gone above and beyond throughout the years to keep me inforned on my parents care. To apply for any subsidies and to be on top of their dosage. Super thankful as I am across the country.

JB11

Store is pretty good. It's kind of awkward now, but it's ok. The Photolab, on the other hand, is just awful. I think they take the worst of the staff and put them here. Orders are screwed up, all of the time, and they always look confused. It's a shame, really, as this is a great department for designing custom gifts.

Darryl Schmidt

Never anyone around to help. Calling is a waste of time. It makes me angry that the service sucks so bad because I used to work here. There just isn't any reason for me to shop here anymore. I'd rather go anywhere else.

Oliver Harrison

Feels kind of grubby, but the selection is good.

Julius Vasquez

WORST costumer service on the computer section, specially their technician of the month during the time i had a problem... they might have the knowledge but extremely lack of courtesy, patience & character... the technicians are incapable of dealing with customers... if it were not for the store managers efforts to calm me down, i would have inform all the people i know that to not support this establishment anymore! i would still look around before considering their "technical services".

Kristopher De Caigny

Less than Desirable online order and pickup. Placed order online through website states ready in 2 hours. Ok store opens at 8 should be ready for 10ish 11:30 I get notification the item is shipped. 5 mins later item is ready for pickup at Customer Service. Waited in line for apx 10 mins as only one cashier. She calls for help a supervisor comes up and starts to assist me. She is looking for the book. Finds the book ok my name is there. Have to go find it. She goes to the cabinet. It’s not there. She goes to the spa it’s not there comes back looks at the book again. Starts discussing with the customer service. She then calls Sid up and he says he hasn’t pressed that one it shouldn’t be ready. However I got the email it says it is. Back and forth between them. He disappears for a bit. Then comes back looks at the book again he looks around customer service. Finally he goes back to the cabinet near the washrooms and finds the parcel. Whole process with out waiting in line was close to 15 mins. My thoughts are online orders should be walk in and walk out. Maybe have pracels at another location in the store an a dedicated person to work on them during the day. Not saying they just stand there, can stock shelves but when a customer is there to pick up it’s a smooth seamless transaction. I purchased this item online and for store pickup as I wanted to be in and out. This was not the case an a failure on London Drugs.

Prime Real Estate Group

5 Stars for their hardest working employee Clayton in the computer department. We would always see Clayton at the Surrey location on 104 & KG and he was very helpful when it came to any of our questions. He goes above and beyond. You can not find this kind of service at Bestbuy or anywhere else! Even though this location is out of the way, we still make the trip out to South Surrey for the exceptional customer service and vast product knowledge!

Derek Foote

Very,over crowded! Love the prices...

Hamza Albaba

Excellent customer service, good quality

Patricia Harold

Personally, I never had any troubles with the pharmacy. But maybe it's because I have just a puffer. When Covid started, I was told they would not be able to get my inhaler, and had no idea how long it would take. So they recommended I try another pharmacy and they would send the records as soon as I told them who I set up with. On the other hand for other things, I have actually secret shopped this location years ago. They did well, and still do.

Ray Bozzer

The staff was friendly and helpful.

Alysha Gallant

The store is outdated for sure but the staff is great and the pharmacy staff are so kind and lovely.

VK Lakkineni

Friendly pharmacy staff.

Michelle ODonnell

The “Manager” Santiago was a rude unhelpful and pompous jerk. I received a Shark pet rocket vacuum for Christmas. After two uses, it began to smoke with a rubber burning smell. Santiago ran it for 10 minutes and said it didn’t smell….nothing wrong with it….your problem lady. He chuckled as I walked away.

William Ness

I used to love this store. I actually used to WORK at this store. In the years since I have moved onto other careers, this store has TANKED. Don't get me wrong, there are a few staff at this store who are pleasant and will help you with your needs to the best of their ability, but there are many that just don't care, and that speaks poorly for the rest of the store. One particular case is the Computer Department Manager. Chad is by far the single worst employee of this company. I have had many negative interactions with him, not one resulting in me receiving the assistance I needed. He refused to price match an item from another store simply because it was below his cost. It was something the Store Manager said he should have matched, but he refused. I went to another London Drugs and they price matched it without any question. This type of customer service, or lack thereof, is appalling. I consider myself a savvy shopper, so it saddens me to think of how he's dealing with other less experienced customers. I will never shop at this store while Chad is working there, and I would advise other shoppers to head to the Best Buy across the street where teenagers give better service. If you want REAL service, the Cloverdale London Drugs isn't far down 64th Avenue and 176 street. A much more inviting, helpful, and professional environment.

Grewal Visons

I m waiting more the half hour to order my prescription I m the only man in line up 10 to 12 man working in scot road 72 ave Surrey BC Canada but no one noticed I don’t now why I m coming 3 / 4 time this is happened every time may be this is the new policy of London drugs

Andrew Nicholls

Went in to buy a middle of the road camera lens, and the total was just under $400. My card was declined so I checked my banking app, showing the money had been withdrawn. London Drugs said this happens sometimes and it will sort itself out. Called a manager and was given a long explanation and ended up leaving the store without a refund and without the lens. I am free to follow up with this myself, wasting my own personal time. I can come back after work tomorrow. They should have given me the lens since they have all my information on file plus my money. I'm sure when I call back tomorrow nobody will know anything about this.

Mark Leblanc

Lady here was rude on the phone when I was asking about recycling. As they are still listed as a recycling depot on multiple sites.

Emily C

Horrible customer service. I've been here a few times now and the people working have always been rude and unhelpful - especially in the pharmacy.

Sydney Martin

Helpful employees and the best place for candy!

Carmen Sellars

Poor customer service in cosmetics. Usually the service here is excellent but my last 2 visits an old lady with grey hair was so rude and unfriendly I may have to switch to shoppers drug mart to purchase my favorite lise watier and biotherm products.

Stephan P.

An all round good store for general electronics and photo items.

Edwin W

I Used AppleCare+ repair services for my iphone. Couldn’t be happier with the service and speed they provided. Excellent staff. Eager to help and educate customers. A well run team. Thanks.

Andrea Berezowski

Good sales. Lots of selection

Lee Hauck

Canadian owned

pat sow

Used to be better, often they don’t have prescriptions ready, overall poor customer service.

S B

Awesome store with great staff!

Bradley Smith

Good place, huge variety of electronics at a fair pricing.

Mike Bohay

This is a new store but is very well arranged and staffed. One of the best London Drugs stores.

Cara Denney

Great photo lab staff, pretty good prices, helpfull, pharmacy and belongs to Rutherford mall, wheelchair, infant washroom.

Joshua Snaychuk

Horrible management, Christian is rude inconsiderate and just down right mean to staff and customers. Wont be going back. I'll Take my buisness elsewhere thanks.

ABF

Super lame to be prepared to buy a camera to find out they only have 2 in stock: 1 returned or 1 display model in stock, and both full price. No one pays full price for a used camera. This is why we all shop online now and don't bother going to stores.

Gregory

Awesomeness! Alot to choose from. A pharmacy and electronics... Much more to buy.

Pebc evaluating exam Preparation

Best service

Minami Kojima

Not really good customer service. I just asked politely for gift receipt before cashier lady start to scan my items for letting her know, but she's kinda offenced, idn why, and rudely said I need to pay for items first. I just let her know i want to get receipt and wasn't rude at all. Also her attitude to previous customer and to me was very different, she didn't even asked me about bags that she actually asked for previous customer. Customer service from lady at makeup section was really nice, so I disappointed more about cashier lady's attitude.

E N

They have cocomelon stuff for a very good price when other stores are trying to gouge you. Great job ld.

Michelle 0

Electronic staff is very helpful. Great place to shop for the uncertain customers who need time and information before they buy.

Guess Who

The front staff are usually pretty friendly. The store is nice and clean.Well layed out for easier shopping. The staff in electronics is difficult to approach and give you the least amount of effort. For the most part the staff in the pharmacy do a good job. Tons of parking. Overall a decent store.

Kim Jakku

It's a Canadian company they always have something beyond the typical response

Andrew Zach

It is my favourite store in the mall

Laura Cruse

Great store. Helpful staff. Thankful for electronics department. Pharmacy is terrific.

Nick C

Fiancee had gotten passport photos done at this location but the quality of the photos was extremely poor. The person that took her photos seemed new and was constantly asking other employees questions about lighting. The employee ended up retouching the photos on their computer and cut out some of my Fiancee's excess hair (leaving random bits of hair in the photo) and ended up cutting out my Fiancee's ears. I came back with my Fiancee to talk to the photo lab to show them how bad the quality was, they originally said they would charge us to re-shoot, but we didn't want to pay again. At no point did we get upset or was rude, but the attitude of the person at the photo lab (manager?) was rude and he seemed quite insulted that we said they were poor quality. He even offered us a refund or for him to just re-shoot them but the attitude of the person was so offsetting, we quickly left the store without a refund or re-shooting. We have decided to pay for a different person to re-take her passport photos. The entire experience was not professional and left us really disappointed. We will never get passport photos done at this London Drugs ever again. Previous photos at the Port Place location was much higher quality and more professional.

Virginia Carraway

Nightmare pharmacy! The rating of two stars is specifically for the pharmacy. Driving in from out of town and had to on multiple occasions make a second trip due to multi-day waits to fill prescriptions! The rest of the store is good, standard London Drugs chain but the pharmacy is not cool. When I asked around people recommended that I go to any other pharmacy and they reported long waits as well. I had to go back and forth on too many times to try to get necessary medicine that should be given an urgent priority. They also acted high handed and I felt like they were judging me because of the prescription I had filled. In fact, they did judge me because they wrote a letter to my doctor, feeling quite sure that they were more informed about my condition than my doctor. Update: after the store’s email interactions with me after I rated them, I’ve lowered it to one star. Incredibly poor customer experience!!!!!! What was that supposed to do to help? They ask me for more info and how to make it right... and then they don’t reply when I conscientiously take the time to reply to their query! Wow, they managed to waste more of my time without me going into the store! Pharmacy FAIL

Cate S. Glynn

As a regular shopper at London Drugs for decades, I have to say, that after moving to New Westminster almost a year ago, I now shop at Shopper's. The LD on 6th is ALWAYS understaffed on the cash registers! This is exasberated by the fact that there are a lot of seniors shopping in the store, who often take longer to go through the cashier line up. You'd think that LD managment would be aware of this, and open an extra till or two during peak periods....or maybe at Xmas?....They don't. Despite the inordinate number of staff stocking shelves at any given time. Guess keeping the shelves full is more important. Which brings me to the store pharmacy. There always seem to be 5 or 6 staff, sometimes more, behind the pharmacy counter, wearing white coats, busy doing....well, it would seem... nothing. Yet somehow there is often a long line up in the prescription drop off line up, a line of very fed up looking customers. The pharmacy staff are extremely slow on the draw when even acknowledging that people are waiting, with one or two stellar exceptions...most of the pharmacy staff are slow, rude, incompetent, and utterly lacking in any concept of customer service. Prescriptions generally take anywhere from 45 mins to 2 hours to fill. The entire store is screaming for adequate staffing and the pharmacy desperately needs a staffing overhaul (with one or two exceptional pharmacy staffers aside) and some serious reorganization in order to become profficient. If you're in a hurry, don't bother shopping here! Walk a block and go to Shoppers at Royal Centre Mall.

Dolly Ferrier

This is a very nice drug store

Brian B

The lineups were reasonable and they still had some of us move to empty lines to get through faster. Staff offered to help while we were walking around the store. Staff were smiling on Christmas Eve still.

Alyssa Truiyen

I've worked in the offices above for a few years and appreciate all the help I receive on a regular basis from LD employees. Especially in the cosmetic department! Plus good sales all the time.

Pink Moniker

Dealt with a gentlemen in the electronics department, was great to deal with. Very polite and helpful, knew what he was doing, didn’t waste my time.

Duncan Schroff

Reasonably priced stuff

Lynne Borle

Awesome people in the camera department, as well as the PhotoLab - fantastic service and selection. Will get in anything you want as well!

Nikki P

I normally really like London Drugs but yesterday I had a bad experience and I will no longer be shopping at this particular store. Three weeks ago we purchased a MacBook Pro that came to over $3000. The man we purchased from was very polite and said we had 30 days to return it if there was a problem. Unfortunately, there was a problem with the computer, and we took it into the store to return it yesterday. The manager I spoke to was extremely condescending, very rude and patronizing. We were eventually able to return the computer however after the experience with the manager in the computer department I will no longer be shopping at this location. Very disappointed in the customer service by this particular manager.

Lesley Pendleton

My mother , going on 79 this year was in London drugs to buy some wipe up clothes ,as she puts it. Not looking at the price and assuming she would be paying the usual, picked up the Martex 6 pack of face clothes. the towel were next to it. She paid $17.99 taxes not included. I was in there yesterday and they were reduced to $5.99 . I think this was a gross error in pricing and can't wait to speak to the manager.

Lisa Martens

Clean and lots of variety

Abby

Great customer service. Great location.

Alex Draht

I would just like to say thank you London Drugs in Vernon for your fantastic customer service. I rarely write reviews but I've had nothing but amazing service every single time without fail. This is deferentially a place I recommend to everyone and anyone when it comes to computer tech and or general products. Everyone appears to love their jobs and always has a smile on their faces. Anyways! Thanks :)

Dan Rizzuto

One of my favourite locations. An amazing staff.

Aidan Frost

Good for most things, just avoid the computer departments as they've been pretty rude on many occasions.

Don Mackenzie

My son Is a nursing student I asked him to pick me up a decongestant spray because it was 930 and no one else was open he wasn't sure what he was looking for so asked for help since he is 19 the person in the pharmacy did not come out to help him and he said she said I already told you were it is try that with me

Madhu Gururaj

I always get very honest help in electronics section

Gemma Doll

Your photo staff is very rude. I've been here a few times to process my photos and have passport photos taken no a number of occasions, and am received with the most horrible customer service from older women who should know better. If you're going to get your photo taken here take the time to go somewhere else even if it's out of the way.

Joel Paulin

I love it here as a customer, great selection, pharmacy great to deal with and great with electronics! And selection, oh and also where I shop for all my cologne. Always good feedback from staff.

L D

Great service and they respected that I am exempt from wearing a mask. The staff didn't treat me any differently and were incredibly kind and helpful.

Ryan Michelsen

Great staff.

Pritam Singha

Was received an interview call, but taff luck hadn't received the passport yet. ????

Monika B

Great electronics department. Knowledgeable staff. Always stocked. Nice customer service.

Ryan Weston

Helpful staff, great sale prices

Sandor Szabo

Nice

G P

Good selection of quality goods and foods.

Jonah Ferguson

Superior Service to Best Buy After having a terrible customer service experience to do with Macbooks at Best Buy Nanaimo, I went to London Drugs North Nanaimo and found the staff far more helpful, reasonable, and empathetic; thank you for the help Spencer and Chad!

Constantinos Blachuras

Just your average London drugs. Which is a good thing

Never Give Up

This is my personally perception of my experience at London Drugs in Kamloops. I traveled from the Cariboo in search of a new home computer; and wanting a high end complete system for home studio/office to do professional photo and video editing.The computer service assistant could have been more personable as it seemed like I was bothering him. He did what he could regardless. However I got better service, better equipment and better price at Best Buy. And I thought that if I ever have to come back for customer service on a new system I'd prefer going somewhere that made me feel welcome.

martina taylor

Amazing pharmacy staff

Mark B

The best "local" drug store. A variety of products and lota of helpful staff. A good place to get decent electronics if you're in a pinch, though the pricing isn't super competitive. One of the few retailers to carry Whittaker's chocolate bars from New Zealand, which alone makes them worthy of 5 stars.

Neil Dawson

Good stuff

Tyler P

Good selection of higher end home entertainment items.

Mike Loehndorf

Best location...its not the superstore...very nice and helpful staff

David Jackson

It's a London drugs, people are friendly and helpful.

Lisa Osaduik

Sending out a big thank you to Luigi, I had lost my rewards, usually save them for Christmas and when I went to use my $20.00 voucher it was gone. The staff and Luigi were great, busy time of year and he had taken the time to personally resolve the issue. Thank you, I always have awesome customer service at London Drugs and Merry Christmas!

Emily A

Absolutely awful. The photolab was in complete chaos and no-one knew what was going on. Charged me for my entire order despite a large chunk of it not being completed Their technology is wildly out of date and substandard. Go anywhere else.

American Diesel SA

Great store

Bryant Culhane

Everything you need.

Kettlepunch ,

Multiple visits no help. Staff will ignore and continue non work conversations with other staff grouped in a circle. Not just a single experience Will never shop from this location again.

J B

There's a lot to like about this store. From electronics, kitchen appliances, makeup and snacks - all fabulous! However, a woman working in pharmacy was very unkind and her approach to helping me was horrible. I felt very uncomfortable and wish I'd have gone to any other pharmacy. I want to think her intentions may have meant well, I don't know for sure - but her attitude said it all.

Tina Ferguson

Good deals

Brady Pawlyshyn

Friendly employees and a variety of products including electronics, grocery, cosmetics and make-up, pharmacy,magazines, insurance and a camera shop which also develops pictures. They also have a computer and video games section that sells laptops and TV's and other electronics including sound systems, radios, etc. Also have the usual lottery ticket kiosk for tickets and gambling.I come here everyday to get daily witnessed prescription medications and the staff at the pharmacy know my name and always say hi and my name when I walk in. It feels like I'm walking into my favorite bar and everybody knows my name. Hahaha feels great! ????????. All the staff in the entire store seem friendly and knowledgeable. 5*

This Time

I just had the same experience as the previous reviewer. 03/26/21 at 5:28pm cashiers actually talked and looked on their cell phone while I waited in line at the customer service desk! I had to go to another till. After I payed for my things and was walking out they were still talking. I have never seen this in my life.

Sash

Friendly service and quite helpful when it came to a complicated return (warranty issue with a manufacturer). Clean store.

Sean Ricard

Fun time, good price on a decent outdoor stereo

Quietly Digital

Wanna get your phones battery replaced? And have an appointment? Don't bother. We were told it would take an hour, over and over and over. Absolutely unacceptable. An actual Apple Store can do that in 15 mins. 20 mins tops even on busy days. They prioritize drop offs over appointments, which makes no sense at all.

Deena J

A little pricy, but always has what I'm looking for

Adam De Kroon

London Drugs is a great place to buy Electronics when they are on sale! We need one in Quesnel.

Jake Ryan

The pharmacy staff are particularly helpful and kind. I had a very pleasant experience here and will definitely be back.

Maria Lusa Simon

Friendly staff and regular sales offering

RainbowBLEND

Love this location I've never had issues when I use coupons here all the staff know the policy and are very friendly and convenient to my time .

Tokuni Stone

Really nice staff. Pictures are great!

Corey Timms

Friendly staff

Becca D

Your pharmacy staff are rude, condescending, and speak down to people. I’m already having enough of a difficult time I don’t need to be spoken down to. I was polite, as I work in customer service. What I don’t understand is it ever ok to tell someone you don’t know how to be a parent and not only that but telling them they are not that doing a very good job at being a parent, and continued on to tell me that I am not doing well. You’re right pharmacist, I am not doing well. I lost my job. Be a bit more compassionate

Kevin Smith

Great store. One of the better pharmacies, when it comes to medical devices, such as bandages and sports related braces. The electronics department is also one of the better stocked in the area.

Music One Event DJs (DJ Mike Ross)

Awesome staff!

Adam McKechnie

Reasonable selection of goods but slightly understaffed in relation to the amount of volume that comes through the store. Photo department has given me headaches in the past but they have been quick to remedy any issues that have come up.

Mike

I’ve never had a bad experience at this London Drugs. The staff are super nice, are willing to help, and have never treated us poorly. We even had an issue regards to missing Christmas gifts, and the assistant manager tore the place up and found them, and gave us a discount as an apology. Thank you, London Drugs, for the fantastic experiences.

Midor Nis

I have never had a bad experience in this London drag. The staff in that store was polite and well explained to me.

Justine Hume

Friendly staff well stocked shelves. Some things a bit pricey but good variety

Daniel Elliot

Well layed out store. Clean, well staffed.

J. S. Storle

Always a great place to shop.

Susan Taylor

The staff here is very friendly. I like the post office here, Lori P is very helpful.

Cathy T

First time at this location and purchased a TV. When I took it home n finally hooked it up to the Ruko Device the sound on the TV was horrific being sounding like I had a tin to my ear.. Played with the settings for a few days and finally called them n the guy says yes it sounds like a tin can and that's how TV's are made now days and the work around is to buy computer speakers ... Asked if they had any speakers that do not contain a USB power supply connection he said the speakers would work due to the fact it plugs into the headset spot.. he claimed he looked at the tv!! I had reminded him that their was only one usb Port n that the Ruko was plugged into it he said no srblem. I finally went and picked up speakers n brought them home n true enough nthe power is usb connection Wich I can't use. I am currently sitting on hold for 16 minutes to talk to someone at 9:30 in the morning.. what is the issue!!

Jim and Valerie Purcell

Very happy with the effort and results delivered by London Drugs Morgan Crossing computer department (manager Bill and tech Mike). Bill persisted in a search for a scarce product and successfully provided it. Big contrast from neighbouring Best Buy whose efforts were weak at best.V

Amy Grewal

beyond disappointed with the service i just got. I placed an order online for a a large ticketed item and paid in full. I followed up with a phone call to let them know that it didn't need to be pulled out right away because i would not make up it up until later in the week. In result, I got a rude response from a lady who claimed to be the manager. That is no way you treat a customer in my opinion and I will no longer shop at this specific location again.

Aaron Barry

Great choice. Good prices

Coltyn Wells

Today , I went into London at the northtown center location, and the lady who is working the front where folks line , up pretty much followed me around the store, like I was going to steal something, mind you I've work at this mall in another store for over a year, she totally followed me, she only stop when she realized I knew she was following me i work retail so I know what she was doing was not ok in any means and she continued to make me feel uncomfortable until finished paying

Pamela Dowler

We just had a horrible experience about 10 or 15 mins ago with London Drugs private delivery service which we used for the first time today. The delivery person was definitely unwilling to do the delivery as requested and said he would leave the bag of medications "somewhere" for us. I refused saying it contained medications and needed to be safely delivered. I said that our patio gate was closer to the door of the building and asked if he could see where we were and that I would meet him at the gate. He said he had deliveries to do and could not. I said I would just grab a mask and meet him outside in the driveway by the gate . I put a sweater on over my pajamas and a mask and started walking in the rain to the middle of the driveway where he was. He was NOT WEARING A MASK and walked right up to me, within breathing distance. I am a sick older woman with a critically ill husband. I hope we don't catch anything from that young man. We like London Drugs very much. But not their delivery service. P.S: Thank you to Chris Knowles, LD#42 store manager, and his team for reaching out to us. Response was prompt, actions taken were suitable and effective, subsequent delivery from that company was excellent as the driver had no problems following the instructions. Hopefully all other deliveries will be as efficient. And friendly.

Claybourne Scott

They're updating the store. It looks pretty cool. Good stuff. Good prices.

Mo Broo

Good place to shop great food selection and makeup and so much.

Bill Leeson

Picked up probiotics. Best price in PG

Danyele Lafond

I like their custome service. Bought many things from there. Sound system. Computers. Etc Small kitchen appliances Always found people knowledgeable and helpfull

Ilyas Mujtaba Butt

Good service

Richard W.

Photo finishing, pharmacy, audio/visual center. Pharmacy charges one of the lowest dispensery fees.

Ron

Customer service at the pharmacy is excellent.

Sid TheKid

Good customer service

Daniel Van Beek

Would be nice if you guys would pick up the phone ..

Shawn S

Another great location for all kinds products home, office, cameras, and pharmacy

Michel Buitendyk

Great assortment of merchandise. This specific store is currently under construction and has many sales and clearance items. Most of the times the computer associates have a good knowledge of their wares and able to help with my more difficult questions.

Jeff Faulkner

Never typically have an issue there. Pricing is a little off most times. Most recently, I've spent over 10 minutes on hold with no result. Is there no one monitoring phones?

Shelley BERREVOETS (Shelljo92)

Great pharmacy, excellent cosmetics department, music, TV, and Home Decor.

Vancouver Thai Massage

Great place! Great management! No hassles on returns and are always very helpful when it comes to checking the computer system for when new stock is coming in. The manager literally have me his business card during the TP crisis and gave me times on when the orders were to come in (and asked me to phone and confirm).

Gail DeCoffe

My 85 yr old mother went to get a prescription filled yesterday, she was told it would be a 1 hr wait. Well after the hour went by she was told it would be another 15 min, Then there was a shift change and the clerk informed her it would be another hour!!! Seriously really? Upset and frustrated my mother left saying she would come back today. This is a elderly woman with a major UTI so thanks to London drug pharmacy she had to suffer with this agony one more day. I really hope you did not charge her a dispensing fee because that would be completely wrong. I will be calling and talking to the manager! Unfortunately I had to choose a star to post.... 0 stars from this experience for sure !

Kim Thibault

This place is great "imported candy"the folks are awesome very helpful and the best they deliver medication .